JOB DESCRIPTION

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Defence Collective Singapore (DCS) manages the Singapore Discovery Centre (SDC), the SAF museums and the future National Service (NS)-Themed Gallery to meet MINDEF/SAF’s objectives to strengthen commitment to Singapore and community support for NS / defence.

Responsibilities:

• Oversee the effective operational management of SDC to enhance visitor experience and visitorship.
• Develop SDC’s strategic long-term plans and multi-year budget requirements to achieve SDC’s objectives in discussion with DCS HQ.
• Manage SDC’s operations to ensure a high standard of visitor experience and effective management of SDC’s facilities and assets.
• Management and oversight of projects in SDC.
• Co-develop SDC’s branding and marketing strategies and materials with DCS HQ.
• Enhance and customise public programmes to better cater to SDC’s needs and improve public engagement.
• Management of SDC’s Volunteers and social media.
• Oversee, manage and grow SDC members.
• Ensure that all procurement policies are adhered to and all financial documents are in order before submission to DCS HQ for endorsement.
• Lead talent management and development to ensure SDC’s current and future capability and people requirements are met.
• Establish and maintain effective relations with relevant counterparts in the local and overseas attractions, museums and defence community.

Requirements:

• Bachelor / Professional Degree (Business / Finance degree preferred).
• Min 15 years working experience with 10 years in managerial role.
• Candidate must possess strong people management skills and preference will be given to those with working experience in attractions/ museum/ gallery related organisations.
• Good knowledge of operations management, events management, marketing, public engagement, building and facilities management.
• Strong communication, influencing and negotiation skills.
• Excellent problem-solving skills and agility.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

We are currently recruiting a part-time cleaner for our student care centre, which offers after-school and enrichment programmes to primary school students.

• Location: Jurong West St 52

• Work hours: Mondays to Fridays, 11am - 1pm

Job Duties
• Cleaning/disinfecting of centre premises and furniture
• Washing of kitchen items
• Assist in other duties, e.g. serving of breakfast, lunch, tea break
• Other ad-hoc duties as assigned by Centre Manager

• Maintain cleanliness and orderliness of the center environment
• Empty trash bins and keep the bin area clean

Job Requirements
• Singaporean/PR applicants

- Responsible and hardworking
• Meticulous with good attention to details
• Enjoys interacting with children
• Past experience working in childcare / student care centre is an advantage

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 80813703.

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance
• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description:

• Preparing contracts for external stakeholders (including maintenance contracts).
• Preparing budget for the medical centre.
• Preparing presentations for internal/external stakeholders.
• Liaising with internal stakeholders e.g. Finance, HR, IT Departments.
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord.
• Participate in procuring various services for the medical centre.
• Regularly processing and reviewing invoices, outsourced services and centre's licenses.
• Data entry and consolidation.
• Prepare and coordinate licensing and audits (Ministry of Health, National Environment Agency and Ministry of Manpower).
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals.
• Liaison person for research projects.
• Preparing monthly workload statistics / dental reports.
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding.
• Preparing and coordinating reports to Migrantwell Singapore.

Requirements

• Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Work Location

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk, #01-24, Penjuru Recreation Centre, Singapore 608538

Job Description:

Ø Able to prepare and cook simple healthy meals for children according to the menu provided.

Ø Clean up kitchen and food consumption area after lunch/tea break.

Ø Maintain hygiene of food storage areas.

Ø Experience cooking in childcare preferred but those with no experience but willing to learn are welcome

Ø Clean and disinfect classrooms, toilets, common areas.

Ø Carry out other cleaning duties assigned by principal as needed.

Ø Maintain store and update cleaning inventory items to Principal.

Ø Enjoy working with children.

Benefits/Requirements:

Ø Annual Leave

Ø Medical Benefits

Ø Working location: Pandan Garden (near Jurong East)

Qualifications

Ø Valid Food Hygiene Certificate

Ø If no certificate, company will sponsor you to get certified.

Job Purpose:

Provide basic nursing care to Day Care Centre clients under the supervision and direction of Centre Manager.

Job Description:

1. Perform health assessment to new clients upon admission to the Centre.

2. Perform basic nursing care procedure and personal care activities to clients based on the individualized care plans.

3. Provide training and support to caregivers & nursing aides.

4. Oversee client's medical & nursing need and maintain up-to-date documentation of clients’ conditions and care treatments.

Job Requirement:

1. Enrolled Nurse registered with Singapore Nursing Board

2. NITEC in Nursing with 2 years of clinical experience for Enrolled Nurse position.

3. Expiernece working with elderly and/or persons with dementia

4. 5 days work week (Mon-Fri)

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits)

• years of hand on troubleshooting experience

• customer support experience

• ability to work as part of a team and possess strong communication skills

• local driving licence is a plus

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The Centre Management System Support, Executive/Senior Executive is responsible for overseeing the upkeep, procurement & maintenance of all exhibits, audio-visual equipment, facilities and essential services for daily operations for centres/museums under Defence Collective Singapore (DCS).

RESPONSIBILITIES

• Maintenance Planning: Planning and implementation of building maintenance programs for architectural, electrical, and mechanical, exhibits and attractions AV lighting systems. Co-ordinate and liaise with internal and external vendors for the execution of maintenance services. Conduct joint inspection rounds with Specialists/Technical Officers on building/Exhibit/AV & lighting defects.
• Safety Compliance: Ensure compliance with safety equipment, work methods, and procedures. Promptly rectify any unsafe situations, adhering to Workplace Safety and Health (WSH) regulations. Be responsible for implementing Company’s SOP and policies including compliance to QEHS policies. Conducting regular checks on the entire building to ensure the prompt removal of fire hazards, proper functioning of fire escapes, fire doors, and obstruction-free access.
• Supervise Works: Control and supervise all AV Lighting and exhibition related works performed by Specialists/Technical Officers and contractors, including those carried out by tenant's fitting out contractors. Supervise and inspect the works of contractors and the works of the service providers (cleaning, housekeeping, landscaping, pest control, car park and security). To ensure contractors’ compliance to safety, regulations and level of standards set by DCS.
• Repairs and Emergency Situations: Responding to emergency situations & troubleshoot sound and video and ensuring prompt repairs of property facilities. Providing updates to Centre Management team with regards to the situation.
• Procurement: Manage budgetary control of expenditures including preparation of annual budgets and forecast. Conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timeline including putting up of documents and procurement for OPEX/CAPEX requests.
• Daily Operations: Responsible for the coordination of meetings and events such as logistics support, obtaining quotations, raising of invoices etc. Conduct regular inspection of the centre to ensure high standard of cleanliness and service are provided by term contractors related to cleaning, landscape, pest control etc.
• Reports: Monitor and report on the work progress of minor improvement projects or A&A work. Tabulate inspection report and plans for defects rectification.
• Project Management: Procurement of services as well as management of services and projects from inception, execution and to completion. Project lead to manage all aspects of project.
• Event Management: To provide audio, visual and media services for events and activities (e.g. Family Day, celebrations, etc). To help staff (hands-on) on setup of technology in the venues.
• Others: provide training to staff and students on the use of AV and lighting equipment, carry out any ad-hoc duties, handyman work, projects as assigned.

REQUIREMENTS

• Minimum diploma in the audiovisual technology, sound engineering, lighting design technology or any related field, such as digital media or related disciplines.
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling oral and written communication in English.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Possess strong working knowledge with maintenance work, local codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety.
• Withstand various strenuous activities such as frequent walking, prolonged standing, climbing ladders, bending, and kneeling without restriction.
• Able to work on rotating shifts, weekends, and public holidays.
• Relevant experiences in facilities management/MCST, ACMV, M&E Systems, building automation system (BAS), Certification as Fire Safety Manager will be an added advantage.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Role Description

This position is responsible for handling all customers’ requests – call-in, walk-in, breakdown recovery and enquiries to deliver prompt and highest level of 7 customer commitments and satisfaction.

Responsibilites

Service Advisor:

• Assist to prepare extended quotations
• Responsible to take in vehicle while other service advisors are busy, to understand current vehicle situation from driver)
• Provide updates to customer regarding vehicle status inside various group chats
• Responsible to open recovery Work-order for Service contract or internal billing
• Responsible to open new trucks work-order and billing as per Sales Team request

Service Planning:

• Prepare service planning and communicated to respective customers
• Sending reminders to ensure the planning is adhered as per schedule
• Provide update to member on workshop performance achievement
• Fully accountable for pre-planned activities to ensure workshop & service bookings are filled
• Maintain consistent communications with customers to minimize missed service booking
• Fully responsible for VOSP updating to ensure 100% conversion within Planner / VOSP / LDS
• Ensure proper and timely update of customers’ details within the system for seamless flow of information between systems
• Ensure 100% conversion of service bookings intake / day & follow-up promptly with no-shows
• Check and ensure all proper documentation
• Attend to customers and vendors query for any dispute/discrepancies arise
• Prepare PO to suppliers / contractors
• Ensure 3 ways matching (Purchase Order vs Delivery Order if applicable vs Invoice) on dates, completeness and accuracy prior to submission to Business Control department

Other administrative duties:

• Track and monitor vendor invoices are received timely and in complete order. This is to avoid any further payment delay beyond agreed credit term
• Closely monitor and follow up debtors and liaise with relevant parties to ensure prompt payment and healthy debtors for the service department
• Any additional duties assigned by Managers
• The above list of job duties is not exclusive or exhaustive and may be change reasonably based on situation by the management

Competencies

1. Customer Orientation - Identify the needs of customers, both internal and external, to deliver an effective customer experience
2. Sales Closure - Perform numerical calculations and execute selling strategies to complete sales of products to the satisfaction of buyers and sellers
3. Customer Relationship Management Operations - Establish strategies, technologies and practices to manage and analyse data on customer interactions throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth
4. Service Planning & Implementation - Develop and implement strategies and plans for the service operations
5. Order Fulfilment Administration - Administer receiving, processing, delivery and optimisation processes for orders, in order to support business and customer requirements
6. Sales Closure - Perform numerical calculations and execute selling strategies to complete sales of products to the satisfaction of buyers and sellers

Duration of Attachment Offered

• 6 months

DUTIES/RESPONSIBILITIES:

• Fabrication: Fabrication fittings based on client requirement

• Performing maintenance: Managing routine maintenance of equipment and infrastructure

• Repairing equipment: Diagnosing problems and repairing faulty equipment

• Maintaining records: Keeping detailed records of equipment, including repair history

• Suggesting improvements: Suggesting new solutions to improve the performance of equipment or systems

REQUIRED SKILLS/ABILITIES:

• Technical skills: The ability to install, repair, and maintain equipment or systems

• Possess a Nitec/Diploma/Degree in a relevant discipline

• Interpersonal skills: The ability to communicate with others and work well with them

• Time management skills: The ability to meet time constraints

• Problem-solving skills: The ability to diagnose problems and prepare solutions

• Organization skills: The ability to keep work areas clean and organized

• Min. NITEC/Diploma in Electrical, Electronic or Mechanical Engineering

Job Purpose:

Mechanics maintainand repair machines, heavy equipment, cranes,and sub-assemblies in the workshop.

Responsibilities:

• Positive outgoing approach and attitude to all tasks
• Maintenance and servicing experience on heavy machinery crawler or mobile, forklifts, MEWPs. Experience working on mobile cranes such as Linkbelt, Tadano, Kato, Sany, XCMG, Zoomlion (highly desirable, however we will train and upskill the right candidate from all mechanical backgrounds)
• Experience working in planned and reactive maintenance environments.
• Strong diagnostic and fault-finding skills.
• Strong time management skills
• High attention to detail with the ability to complete paperwork and service records accurately.
• The ability to pass a medical pre-employment examination.
• Any other ad-hoc dutiesas assigned by the Company.

Qualifications:

Possess either NITEC or Diploma in Mechanical Engineering

Experience:

• Minimum 5 years’ experience in related industry.
• Able to work from plans specification.

Competency:

• Able to work well in team as well independently.
• Possess valid SG class 3 driving licence.
• Possess valid Class 4 & 5 driving licence will be an advantage.

Job Overview:
The Service Engineer plays a critical role in managing and executing complex maintenance tasks and troubleshooting for our fire protection systems. This role involves technical expertise and close collaboration with the service team to ensure system functionality and client satisfaction.

Key Responsibilities:

• Conduct in-depth inspections, diagnostics, and repairs on advanced fire protection equipment.
• Provide technical guidance and support to the service team, ensuring high-quality service delivery.
• Document and report service activities, system performance, and client feedback.
• Initiate project meeting and work schedules.
• Assist Service Team manager in monitoring and managing the day- to-day operations of project.
• Assist in training junior technicians on system maintenance and troubleshooting.
• Adhere to all safety guidelines and industry standards in field operations.

Requirements:

• Min Diploma in engineering or a related field, or equivalent experience.
• 2 - 3 years of relevant experience in servicing, commissioning or engineering or related field
• Experience with fire protection system (eg fire alarm panel) will be in advantage
• Strong technical knowledge and problem-solving skills.
• Excellent communication and teamwork abilities.
• Detailed oriented, multi –tasking and able to handle stress

Job Summary:

The service technician provides efficient after-sales technical services and support, including assembly, PDI, delivery and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

Job Description:

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customers
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• Any other duties as assigned by the company.

Experience & Qualification:

• NITEC or Diploma in Automotive Technology, Mechatronics or Mechanical Engineering.
• Overhead crane service and repair experience is preferred.
• With Class 3 license is preferred.
• Able to work independently with minimum supervision.
• Technical knowledge in automotive repairs.
• Team player with good discipline and work attitude.

As a Service Engineer, you have to :

• Attend to equipment fault at customers’ premises.
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities.
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault.
• To carry out periodic maintenance for our customers.

You should :

• Possess a Diploma in Electronics and/or Electrical Engineering.
• 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.
• With good interpersonal communication skills.
• Have a valid Class 3 license.
• Be ready for rotating stand-by duty.

Roles & Responsibilities

Official working hours: 5 Days

Salary: Basic $3000 - $5000 plus Overtime

Working location: Tuas or Site

• To carry out inspection, troubleshooting & repair of marine equipment such as hatch cover, winches and crane on site.
• To carry overhauling of marine equipment or components in workshop, such as winches, cylinders , motor.

Requirements

We are looking for an experienced Hydraulic/Mechanical Service Engineer who capable to work in marine industry.

• Nitec, Diploma or Degree in Mechanical or Electrical Engineering or equivalent
• At least 1 years working experience in Mechanical, Hydraulic, Electrical, Marine, or heavy engineering Industry. Preferably with service and troubleshooting skill.
• Capable in mechanical and hydraulic and mechanical troubleshooting.
• Good coordination skill and capable to supervise repair team at shipyard and during vessel repair.
• Positive attitude and able to work under pressure to complete work within timeframe.
• Eager to learn and good team player.
• Capable to prepare service reports and able to communicate well with colleague, customer and contractor.
• Willing to work overtime and travel overseas for short period.

Job Title : Service Crew ( Social 7 am - 7 pm)

Location: Travelodge Harbour Front

Job Description:
We are looking for enthusiastic and dedicated Service Crew members to join our team for the breakfast service at our hotel. As a Service Crew member, you will play a vital role in ensuring a smooth and enjoyable dining experience for our guests, particularly during the buffet service.

Key Responsibilities:

• Buffet Service Management: Oversee the breakfast buffet, ensuring that food items are well-presented, replenished, and maintained at optimal temperatures.
• Guest Interaction: Greet guests and take room numbers for verification while ensuring a welcoming and pleasant atmosphere.
• Replenishment: Ensure timely replenishment of food items and beverages at the buffet.
• Cleanliness and Organization: Maintain a clean and organized dining area, ensuring tables and buffet stations are tidy.
• Customer Service: Provide excellent service to guests, promptly attending to any requests, inquiries, or issues.
• Food Safety: Adhere to all food safety and hygiene protocols while handling food items.

Job Requirements:

• Prior experience in food & beverage service or hospitality is an advantage but not required.
• Positive attitude with a strong commitment to delivering exceptional customer service.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong communication skills in English (additional languages are a plus).
• Must be a team player with good interpersonal skills.
• Physically fit to handle standing for extended periods and moving food and trays.
• Open to applicants from all backgrounds; we do not discriminate based on race, gender, or religion.
• Singapore Citizens or Permanent Residents preferred, but all applicants are welcome.

Why Join Us?

• Opportunity to work in a dynamic and supportive team.
• Competitive compensation and benefits.
• Friendly and inclusive workplace environment.

Industry/ Organization Type: F&B Working

Location: Sentosa

Benefit : AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Duration: Permanent Service Crew

• Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

• Salary Package: S$2000-2500

• Related experience in the F&B industry.

• Love to interact with customers.

• Wine knowledge (WSET Level 1 or 2) will be extremely beneficial but not needed.

• Good communication skills and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• Local candidates with related work experience in F&B are welcome to apply.

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Responsibilities:

• Duties include, but not limited to application support, troubleshooting, advise customers on technical and application issues, preventive maintenance, repair and calibration activities
• Able to complete administrative tasks associated with service field, balance customer visits and requests, documentation and reporting to supervisors and management
• Apply your technical knowledge and experience to solve technical problems and perform complex repairs onsite, via phone or email
• Travel to customer sites for repair and preventive maintenance
• Assure that repair, calibration and service work is performed in compliance with the manufacturer specification
• Establish and maintain positive relationships and promote service products

Requirements:

• A background of Chemistry with minimum 2 years’ experience in analytical instrument field, calibration, troubleshooting and repair of instruments
• Strong computer, communication and customer service skills
• This position requires a highly motivated individual that is capable of completing assigned tasks with little supervision
• Possess valid driving license

Salary will commensurate with qualifications and experience. Interested candidates are invited to write in with full curriculum vitae, current and expected remuneration, recent photograph and contact numbers to:

Manage the Technical Service function to ensure that the local organisation receives the required technical service to ensure projects are carried out according to specification and customer satisfaction and that Jotun is a preferred supplier in the market. This position will be based in Tuas, Singapore and reporting to General Sales Manager – Marine & Protective.

Responsibilities:

• Build and develop a competent, organised and close-knit technical service team with the potential to work across segments.
• Develop and monitor the application of operating systems, including policies, procedures, and operating structure to ensure Jotun’s quality standard is met.
• Develop the Technical Service business plans and department’s operations and budget development which in line with Performance Coatings' strategy.
• Provide detailed reports to management on the organisation/utilisation and efficiency of the team.
• Build up and enhance relationship with key customers.
• Ensure company policies and new technical information is properly informed to the organisation.

Qualification:

• Bachelor's Degree with minimum 3 years of relevant experience in Technical Service Management.
• At least 3 years of people management experience.
• Proficient in verbal and written English.
• You have strong communication skill and a team player.

Personal Qualities:

• Acts on own initiative, makes things happen and accepts responsibility for the results.
• Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.
• Develops people through delegation, empowerment and coaching; promotes career and self-development.
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer:

• Competitive compensation and benefits
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self
• A focus on having fun together through team buildings and social activities

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.