Responsibilities include:

- Assist in daily operation

- Ensure the restaurant and kitchen are clean and properly maintained

- Oversee food preparations, presentations and storage to ensure food health and safety standard

- Regular interactions with customers to gather feedback

- Resolving of conflicts in a professional manner

Qualities we seek include:

- Experience in F&B operations and management

- Positive attitude and commitment to excellence

- Respective skills to perform required duties

- Excellent inter-personnel and communications skills

- Team player who believes in team work

- Willing to learn and able to work under pressure

- Minimum 5 years of working experience in F&B management

- Must be able to work night shift and split shift

- Must be able to work extra hours, weekends and public holidays if required

- Lead the development and execution of a comprehensive digital product strategy aligned with company objectives

- Foster collaboration with diverse teams including design, engineering, and marketing to propel product innovation

- Conduct in-depth market research and analysis to uncover opportunities for feature enhancements and new product offerings

- Define precise product requirements, craft user stories, and prioritize backlog items to drive product development

- Engage closely with stakeholders to ensure products align with business objectives and user expectations

- Utilize data-driven insights to monitor and optimize product performance metrics for continuous improvement

- Orchestrate seamless product launches and oversee successful deployment of new features

- Stay abreast of industry trends and cutting-edge technologies to maintain competitive advantage

- Champion the product internally and externally, articulating its value proposition and benefits effectively

- Provide advisory support on client engagements and contribute to client acquisition efforts

- Collaborate on presenting recommendations to senior leadership for strategic approval

- Play an active role in new client acquisition and business presentations as needed

- Lead discussions and planning for quarterly and annual business reviews with key brands

- Offer methodological support, coaching, professional development, and training to team members

- Evaluate the digital health of current clients and spearhead efforts to bring in new clients while nurturing relationships

- Connect with key business executives and stakeholders to drive business development and achieve targeted goals focusing on RUN, INNOVATION & GROWTH

Job Summary:

• 5 days work
• Location: West Coast
• Basic up to $7000

Job Description:

• Oversee full-set HR and finance operations, ensuring compliance with company policies and statutory requirements.
• Manage end-to-end payroll processing for a team of fewer than 30 headcounts (HCs), including timely and accurate salary disbursements, deductions, and benefits administration.
• Prepare and review monthly financial statements, ensuring the accuracy and completeness of financial data.
• Perform detailed financial analysis to assess business performance, including variance analysis, trend analysis, and forecasting.
• Prepare and present financial charts and reports to senior management, identifying key financial indicators and actionable insights.
• Ensure proper reconciliation of company accounts and maintain up-to-date financial records.
• Monitor and optimize internal controls and financial processes to improve operational efficiency.
• Assist with budget planning and cost control, providing financial guidance and support to various departments.
• Handle tax filings, including corporate tax and employee tax obligations, ensuring timely compliance with relevant tax laws.
• Support audits by providing necessary documentation and working with auditors to complete financial audits.
• Develop and implement HR policies and procedures related to payroll, employee benefits, and financial processes.
• Ensure accurate tracking and reporting of employee leave, attendance, and other HR-related financial data.
• Advise management on financial implications of business decisions, including budgeting, hiring, and compensation.
• Foster strong relationships with external partners (e.g., auditors, tax advisors) and internal stakeholders to enhance financial and HR performance.
• Stay updated on changes in tax regulations, labor laws, and financial reporting standards to ensure compliance.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in HR, payroll management, and finance operations.
• Strong understanding of financial analysis, reporting, and budgeting.
• Proficient in financial software and HR management systems.
• Excellent communication and interpersonal skills.
• Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Managing resources and budgets effectively

Ensuring compliance: Ensuring compliance with company policies and procedures

Resolving conflicts: Handling customer inquiries and resolving issues

Maintaining workplace safety: Maintaining workplace safety and implementing policies

Communicating: Communicating between employees and management

Managing daily operations: Ensuring efficiency and productivity by overseeing daily operations, managing schedules, and handling administrative tasks

Setting goals: Setting goals and objectives for the team and assigning weekly performance goals

Delegating tasks: Delegating tasks and assignments to team members and ensuring they are completed

Providing guidance: Providing guidance and support to team members and monitoring their performance

Handling client inquiries: Handling client inquiries and resolving issues

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description:
We are hiring F&B Service Crew! Join our team and provide excellent service to our guests in a fun and dynamic environment.

Responsibilities:

• Serve food and drinks
• Take orders and assist guests
• Keep the dining area clean and tidy

Requirements:

• Friendly and positive attitude
• Willing to work shifts and weekends
• No experience needed – training provided!

Benefits:

• Competitive pay
• Staff meals provided

• $10 - $16 Depending on Experience
• Conveniently located near Expo MRT station
• Staff meals provided
• Enjoy exclusive staff discounts
• Immediate interview and fast hiring process

Job Responsibilities:

1. Greet and serve customers promptly and courteously
2. Assist customer with our self-ordering kiosk
3. Provide recommendations and answer any customer inquiries
4. Ensure tables are set and cleared in a timely manner
5. Assist in maintaining cleanliness and hygiene in the dining area
6. Collaborate with kitchen staff to ensure efficient service
7. Handle customer feedback professionally and escalate issues to the manager if needed

Job Requirements:

• Previous experience in F&B or customer service is a plus but not required
• Willing to work in a fast-paced, team-oriented environment
• Positive attitude and a good team player
• Willing to work shifts, weekends, and public holidays

What the role is

The Pathway Manager (PWM) has a critical role within Fencing Singapore (FS) and is responsible for developing and implementing a comprehensive athlete pathway programme. This programme will identify, nurture, and develop talented fencers from grassroots to elite levels, ensuring a sustainable pipeline of athletes capable of achieving international success.

In addition, the PWM will assist the General Manager (GM) in coordinating coaching, refereeing and technical official development through education and certification initiatives.

What you will be working on

Key Responsibilities:

1. Pathway Development and Implementation

a. Lead the development, implementation, and monitoring of FS National Pathways across all weapons, genders, age groups, and participation* levels.

b. Develop a structured athlete pathway, outlining stages of development, key milestones, and transition criteria.

c. Collaborate with clubs, schools, and coaches to integrate pathway programmes into existing structures, ensuring cohesive support for participants, athletes, and officials at all stages.

d. Support the High performance team in designing and implementing talent identification initiatives.

[*participation levels include but not limited to fencers, coaches, referees, competition organisers (DT) and armourers.]

2. Collaboration and Partnership

a. Manage the engagement, development, and integration of key stakeholders (e.g., clubs, schools, coaches, high-performance managers, and business owners, SSI, NYSI) within the FS National Pathways, ensuring seamless support during their integration.

b. Build and maintain relationships with new and existing partners by identifying opportunities for collaboration, maintaining regular communication, and implementing projects to advance the sport.

3. Event Planning and Publicity

a. Assist in planning and executing local and international events within the FS management structure.

b. Coordinate with teams and officials to ensure awareness and alignment with publicity plans.

c. Meet all publicity deadlines and oversee event execution to ensure plans run smoothly.

d. Work with the GM, in collaboration with the Coaching and Referees subcommittees/commission, to support the development pathways for coaches, referees and technical officials by delivering education curricula and certification through targeted courses and workshops.

e. Organise activities for various age and participation groups as part of the National Pathways guidance, education and knowledge transfer.

4. Programme and Coach Development

a. Oversee the implementation of developmental programmes and platforms, including training camps, competitions, and workshops.

b. Manage programme budgets, allocate resources effectively, and ensure alignment with long-term objectives.

c. Develop and deliver coach education programmes on talent development and long-term athlete growth principles.

d. Support and guide coaches involved in the pathway programmes and facilitate knowledge-sharing among coaches at all levels.

5. Performance Monitoring and Evaluation

a. Monitor the progress of coaches and officials within the pathway programmes using performance metrics and data analysis.

b. Evaluate the effectiveness of programmes, identifying trends and areas for improvement.

c. Provide regular reports to stakeholders on programme performance, making data-driven recommendations for adjustments as needed.

Who are we looking for

We seek self-motivated individuals who value integrity and teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be passionate about and committed to fostering excellence and sustainable growth within the Singapore fencing ecosystem.

In addition, an ideal candidate should possess the following:

· Bachelor’s degree, preferably in Sports Science, Sports Management, Physical Education, Coaching, or a related field.

· Minimum 4 years of relevant experience[An1] and a proven track record in high performance sports or performance pathways, ideally within fencing or an Olympic sport of similar nature.

· Experience in managing sports-related events and workshops will be an advantage.

· A thorough understanding of elite fencers’ developmental pathways, especially concerning talent development and Long-Term Athlete Development (LTAD) knowledge.

· Excellent leadership, communication (written and spoken English) and interpersonal skills.

· Excellent administrative skills, including mastery of spreadsheets and working with datasets and other relevant tools to streamline operational processes.

· Strong analytical and problem-solving skills, with an ability to deconstruct complex matters into easy-to-understand content for varying stakeholders and working knowledge of project management concepts, tools, and techniques.

· Initiative and drive to develop, own, and plan around projects which push the department’s objective forward.

· Ability to work effectively in a team environment and under pressure.

· High level of computer literacy, particularly in sports-related and management software[An2] and hardware.

· Passion for sport and commitment to and fostering excellence and a sustainable fencing ecosystem across all participation levels.

Additional Attributes:

· Demonstrate a good understanding of sports medicine and sports science knowledge/resources for the coaching and/or development of national fencers.

· Understanding of clean sport principles and anti-doping regulations, including their implementation to promote fairness and integrity in sport.

· Adaptable to a dynamic environment and schedule with occasional requirements to work outside of standard business hours.

Interested candidates please write with complete CV to :

Fencing Singapore - General Manager

Email : [email protected]

Mailing address : Fencing Singapore

3 Stadium Drive,

NSA Office,

Singapore 397630

Appointment will be on a fixed term contract.

We regret that only shortlisted candidates will be notified. Applicants who are not invited for interview within 3 months may consider their applications unsuccessful.

All applications will be treated in the strictest confidence. Data collected will be used for recruitment and other employment-related purposes only.

About Fencing Singapore

Fencing Singapore, founded in 1965, is the national governing body for fencing, dedicated to cultivating a vibrant and successful fencing community in Singapore.

As an affiliate of the International Fencing Federation (FIE) and the Fencing Confederation of Asia (FCA), we champion the sport at all levels, from grassroots to elite competition.

We support over 2,000 fencers across 19 affiliates, providing access to high-quality coaching, development programs, and competitions. Singaporean fencers have consistently achieved success on the regional and international stage, including SEA Games, Asian Games and representation at the Tokyo and Paris Olympic Games.

Fencing Singapore is committed to fostering a culture of sportsmanship, inclusivity, and excellence, empowering individuals to develop physical and mental strength through the dynamic sport of fencing.

We offer a range of programs for all ages and abilities, promoting the benefits of this unique sport that combines athleticism, strategy, and precision.

The Account Manager is responsible for developing, monitoring and managing the assigned portfolio of brands and merchants for Superstore, achieving margin and targets through establishing strong key account relationships with a focus on supporting the partners in developing and attaining their business goals with the platform.

Responsibilities:

• Develop and maintain a strong and positive relationship with the assigned portfolio of brands and merchants for Superstore.
• Work closely with partners to understand their business objectives and provide support in achieving these goals through platform.
• Monitor and analyze sales performance, margins, and targets for the assigned brands and merchants.
• Regularly communicate and collaborate with partners to ensure their needs are met, and any issues or concerns are addressed promptly.
• Manage pricing competitiveness of the portfolio to attract and retain customers while achieving desired margins.
• Curate and optimize the product assortment to align with customer demands and market trends.
• Ensure stock availability and timely replenishment to meet customer demands and avoid stock outs.
• Negotiate promotion deals with partners to drive customer acquisition and retention
• Collaborate with cross-functional teams, including marketing, operations, and supply chain, to ensure seamless execution of sales strategies.
• Stay updated on industry trends and competitor activities to identify opportunities for growth and improvement.

Job Requirements:

• Bachelor's degree in Business, Commerce, Marketing, or a related field is preferred.
• Proven experience as a Sales role, Account manager or in a similar key account management role.
• Minimum 2 years of working & sales experience.
• Goals driven and customer-oriented.
• Ability to work independently and collaboratively within a team.

Job Responsibilities:

• Plan, coordinate, and oversee all phases of construction projects.
• Develop project timelines, budgets, and resource allocation plans.
• Lead and manage on-site construction teams and subcontractors.
• Ensure projects are completed on time, within budget, and according to quality standards.
• Monitor progress and address any issues or delays promptly.
• Maintain compliance with safety regulations and company policies.
• Liaise with clients, architects, engineers, and stakeholders.
• Prepare and present progress reports and documentation.

Job Requirements:

• Proven experience as a Construction Project Manager.
• Bachelor's degree in Construction Management, Civil Engineering, or a related field.
• Strong knowledge of construction processes, materials, and regulations.
• Excellent leadership, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, AutoCAD).
• Exceptional communication and negotiation abilities.
• PMP or similar certification is a plus.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Responsibilities

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specifications
• Coordination and monitoring of progress on sites
• Liaise closely with clients, architects, consultants, subcontractors through regular meetings to resolve administrative, design, and contractual issues and updating of project progress reports

Requirements

• Project management experiences in A&A Works preferred
• MS Office (Excel, Word, etc.) and AutoCAD knowledge and user experience
• Possess good leadership and organizing abilities
• Kindly indicate your Current Salary, Expected Salary & Notice Period for further evaluation

General Responsibility

The Condominium Manager is responsible for the full administrative, financial and maintenance functions. He/She lead and manage site staff team and client-relationship.

​

Job Responsibility

· Operations

· Manage and maintain residential/commercial property sites as assigned

· Conduct regular checks and inspection on grounds to ensure property is well maintained

· Ensure building statutory requirements are complied

· Review and recommend replacement/improvement plans for managed sites

· Provide essential customer service support to the residents and owners

· Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process

(e.g. attending site briefing, costing provisions, quality proposal, tender submission / interview)

· Approve and adhere to budgets and expenditures.

· Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Ensures employees are cross trained to support successful daily operations.

· Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.

· Shape culture of Abacus Property and constantly repeating our core values.

. Maintaining Employee Relations

· Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.

· Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.

· Ensures employee issues are referred to the Department Head for resolution

· Communicates performance expectations in accordance with job descriptions for each position.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Cloud manager . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Looking for Immediate joiners or short notice candidates

Job Description-

• Looking for minimum 8+ years experience in cloud technologies
• Responsible for organizing and leading program activities to improve business, operational, and technical aspects. They also create systems to measure improvements and performance metrics.
• Responsible for the day-to-day operations of enterprise cloud solutions. They work with stakeholders, suppliers, and support groups to provide effective service
• Develops and executes project plans for cloud-based initiatives. They coordinate resources, timelines, and deliverables to ensure successful project outcomes
• Manages and supports public and private cloud services and network infrastructures. They oversee the deployment and configuration of servers and peripherals

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Degree in Civil Engineering/ Building Construction and well verse interpret Construction drawings and Auto CAD with BIM knowledge.

Preferred with experienced or Fresh graduates willing to learn are welcome.

Email resume with completed project references and expected salary to : [email protected]

Job Responsibilities:

1. Client Relationship / Acquisitions

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue new sales opportunities through networking, cold calling, and inbound leads.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Present, promote, and sell products/services to prospective clients
• Drive bid processes and ensure efficient and relevant participation with operations.
• Negotiate and close contracts.
• Address customer needs and ensure high levels of customer satisfaction.
• Provide exceptional customer service by responding to client inquiries and resolving issues in a timely manner.
• Ensure that clients have a positive experience with the company, from the initial contact through the entire sale process

2. Sales Targets and Reporting

• Achieve sales targets and contribute to the team’s overall revenue goals.
• Provide accurate and timely reports on sales activities, including pipeline updates, forecasts, and client interactions.
• Track and report on key performance indicators (KPIs) related to both new client acquisition and client retention.

3. Sales Operations

• Maintain CRM system, and other sales tools to ensure effective sales operations.
• Contribute to a culture of strong sales performance through the use of the Compass Group sales methodology.
• Ensure compliance with company policies and industry regulations.
• Maintain in-depth knowledge of the company’s services and industry trends.
• Use organisational knowledge to educate clients and provide them with the best possible solutions.

4. Market and Competition Analysis

• Participate in the analysis of geographical sector in terms of opportunities, movements and anticipates future consultations by defining the priorities and objectives to be achieved.
• Identify and gather intelligence on key opportunities, trends and competitors. Analyze the positioning of the competition in the territory.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

COMPETENCIES:

• Results-driven with a strong focus on achieving sales goals.
• Customer-centric mindset with a commitment to client satisfaction. Able to think from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense.
• Ability to quickly build rapport and establish trust with clients.
• Resilient, with the ability to handle rejection and stay motivated.
• Detail-oriented and organized, with excellent time management skills
• Challenges the status quo and articulates clearly the case for change.
• Creates local partnerships.
• Ability and preference to persuade and motivate others
• Business and results focused.
• Ability to solve problems.
• Experienced negotiator
• Professional communication skills in English

QUALIFICATION / EXPERIENCE:

• University degree in Marketing, Business Administration, Economics and /or related areas
• Minimum of 8 years of sales experience, preferably in Hospitality / Food Catering.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

As the Service Excellence Ambassadors, you’ll be the face of our brand, engaging customers and actively contribute to our customer satisfaction goals by providing exceptional service, upholding quality standards, and assisting in a range of tasks during peak and non-peak hours.

Key Responsibilities

Customer Engagement

• Greet Customers: Create a warm and welcoming atmosphere with a smile and friendly demeanor, encouraging passersby to try our product offerings.
• Assist with Orders: Guide customers through menu options, provide recommendations based on preferences and dietary restrictions, and help with self-order kiosks and recommendation of mobile QR ordering for streamlined service.
• Promote Upselling: Use effective phrases to introduce new menu items, express products, and chef recommendations, enhancing overall customer satisfaction and driving sales.

Customer Feedback

• Customer Interaction: Take the opportunity to engage more closely with customers, gather feedback on new items, and offer samples to gauge interest.
• Handle Customer Concerns: Address questions or complaints professionally, resolving issues on the spot and escalating to the manager if necessary.
• Google and Delivery Ratings: Strive to achieve and maintain high Google Review and online delivery ratings to meet KPI targets.

Quality Assurance

• Ensure Order Accuracy: Confirm orders, check presentation and portioning at the packaging stage, and maintain high standards for customer satisfaction.
• Assist in Queue Management: Monitor and manage customer flow, directing guests efficiently to reduce wait times and optimize operations.
• Quality Control: Make recommendations to prevent food from drying out, and perform regular food tasting checks to uphold high food preparation and presentation standards.

Operational Support

• Support Team Operations: Work collaboratively with outlet staff’s without disrupting operations.
• Stock Management: Organize and manage delivered stock’s to maintain an efficient and tidy environment without hindering daily operations.
• Product Availability: Check that products featured on self-order kiosks and Mobile QR are consistently available.
• Mobile QR Ordering Assistance: Guide customers through QR ordering, ensuring they have a seamless experience.
• Maintain Cleanliness: Ensure counters, customer seating, and high-touch points like self-ordering kiosks and POS machines are clean

VIVIFI is currently hiring for dynamic and collaborative customer service!

The email/social media support role is a proactive team player with exceptional problem-solving skills, who enjoys helping customers with product related questions and issues.

Our CSOs will be empowered to solve problems independently or collaboratively and make decisions that they consider to be in the customer’s best interest. The successful CSOs are confident in VIVIFI product knowledge. They are computer savvy and pick-up new computer technologies/tools with ease. To succeed in this role, proficiency in written English is mandatory.

We develop meaningful relationships with our customers by listening, empathizing and delighting them in new, unexpected ways. Innovation, optimism and trust guide us in all that we do, from the way we conduct ourselves to the way we engage with our customers.

About the company

At VIVIFI, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity, and provides you with an opportunity to take ownership and play an intricate part in our company’s success.

VIVIFI is a Singapore-based mobile virtual network operator (MVNO) since 2019. We are known for non-contract sharing mobile plans for families, and value for money mobile plans for individuals. We offer both 4G and 5G mobile plans.

Role and Responsibilities

• Learning and maintaining knowledge of new and existing product features or issues
• Troubleshooting technical issues by researching and/or collaborating with other team members to provide feedback and solutions to customers
• Responding to high volume of emails and social media comments/chat inquiries while delivering excellent customer service and managing customer expectations
• Write comprehensive support related, pre and post delivery emails to customers
• Willing to take on weekend and public holiday work duty

Requirements

• Experience in email support, social media comments, live chat.
• Proven record of delivering exceptional customer service while maintaining a professional, calm, and positive attitude
• Knowledge of customer experience lifecycle.
• Interpersonal skills to work with a variety of internal teams
• Advanced knowledge of written email etiquette
• Excellent written communication skills on emails and live chats
• Ability to thrive and learn quickly in a lively work environment
• Comfortable with services and tools such as Zendesk and Facebook Business Suite
• Ability to work both independently, as well as with a team.

Quality Assurance (QA) is responsible for overseeing and ensuring the highest standards of product and service quality across the organization. This role ensures that all operational processes comply with company guidelines and regulatory standards to improve staff performance and service delivery. This role will regularly audit processes, lead staff development, and foster a culture of continuous improvement through coaching and training.

1. Quality Assurance (Internal Audit)

• Develop, implement, and maintain quality assurance standards and procedures in line with company goals and industry best practices.
• Conduct regular audits and inspections of operational processes to ensure compliance with food safety, hygiene, and quality standards.
• Analyze quality performance data and generate reports to identify areas for improvement.
• Investigate quality issues and customer complaints, determine root causes, and implement corrective actions.
• Collaborate with department heads and staff to ensure quality standards are upheld consistently across all outlets or departments.
• Ensure compliance with local and national regulations related to health, safety, and environmental standards.
• Develop policies for quality control and ensure adherence across all departments.
• Work with suppliers and vendors to ensure that products meet quality specifications.

Manage Operational Risks

• Implement Workplace Safety and Health Policy practices
• Ensure that all stores complied to all MB policies and guidelines.
• Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.

Manage Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management
• Review systems and processes for workflow and productivity improvement.
• Contribute ideas and cooperate in the execution of on-going initiatives.
• Perform any other duties and responsibilities as and when assigned by Management.

Other Prerequisites

Education & Certification

Degree in Hospitality or related field preferred

Experience

1. Proven Audit experience, preferably in the F&B or services-related industry
2. Have at least 6 years of working experiences with managerial or supervisory capacity.
3. Excellent communication, presentation, and interpersonal skills
4. Proven leadership skills and ability to operate independently.
5. Proactive, insightful, independent thinker, highly efficient, and possesses a refined attention to detail
6. Good problem solving skills
7. Extremely organized and goals oriented
8. Outstanding written and verbal communication skills and Strong and confident presentation style
9. Meet the attendance guidelines of the job and adhere to departmental and company policies
10. Proficient in Microsoft Office applications
11. Candidates must have a good command of spoken and written English, and any additional language is an advantage
12. Excellent Communication skills in group presentation
13. Pays attention to details
14. Mature, meticulous, resourceful, organized and able to work independently
15. A team player and takes initiative to assist other Team Members when required
16. Have impeccable follow-through; and "Can Do" attitude and mindset
17. Be willing to work any day and any shift
18. Well-groomed and professional disposition
19. Able to commence immediately

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Pazzion Group is a leading fashion brand, known for crafting high-quality footwear and accessories with a perfect blend of style and comfort. As we continue to grow, we are looking for a dynamic and experienced Assistant Marketing Manager to join our team and contribute to our brand's success.

Key Responsibilities:

Performance Marketing:

· Plan, implement, and optimize paid campaigns across various platforms

· Monitor and analyze campaign performance, ensuring ROI targets are met.

Digital Marketing:

· Oversee social media strategy and content creation to engage and grow our online community.

· Measure digital performance and identify areas for improvement.

Public Relations (PR):

· Build and maintain strong media relationships to secure press coverage for campaigns and product launches.

· Manage press releases, media kits, and corporate communications to enhance brand visibility.

KOL Management

· Identify, onboard, and manage KOLs aligned with the brand's image.

· Provide reports to track and evaluate the effectiveness of KOL partnerships.

Customer Relationship Management (CRM):

· Develop CRM strategies to enhance customer engagement and loyalty.

· Oversee customer segmentation and personalized marketing efforts.

Qualifications and Skills:

· Bachelor’s degree in Marketing, Communications, Business, or a related field.

· Minimum 3-5 years of relevant experience in Performance/Digital Marketing, PR, KOL Management, and CRM within the lifestyle, retail, or fashion industry.

· Proven ability to design and implement successful marketing campaigns.

· Strong analytical skills with proficiency in marketing tools (e.g., Google Analytics, Facebook Business Manager, SEO tools).

The Account Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working relationship internally with the creative/production team as well as externally with clients on the approval of campaigns and contents. The ideal candidate has to be agile, disciplined, highly motivated and has a native understanding of digital resources to deliver the best for the clients.

The Account Manager will be a key point of contact for clients, in-house production team and external vendors (if any). They must have the ability to create or act on new opportunities and maintain strong, influential, and collaborative relationships with both clients and colleagues.

The ideal candidate is has to be agile, creative, disciplined and highly motivated to deliver the best for the clients. He/she is passionate about creative and social media marketing, and has a comprehensive understanding of how emerging trends and social platforms can value add to a brand’s digital media channels.

Responsibilities and Duties

• Own, strategize, plan, create, schedule and distribute content with boosted posts and paid media; Optimize ad spends daily to achieve maximum efficiency for ad spend globally
• Forge strong relationships with clients and be the primary point of contact for key activities
• Collaborate with internal marketing and content/production teams to generate advertising assets including video, graphics, ad copy, and landing page URLs in order to create and deliver best-in-class social media and content-driven campaigns for our clients
• Point of liaison with clients on approval of campaigns and content; understanding their changing needs and adapting our approach to social media management for them accordingly
• Manage advertising calendars and project-manage advertising materials
• Deep-dive into social media analytics in order to gather actionable insights and generate monthly reports
• Manage the community and monitor online conversations; monitor SEO and web traffic metrics
• Traffic ad campaigns and build in ad serving platforms (Ad Manager, google analytics etc)
• Conduct A/B tests in ads to understand contributing factors that drive the business forward
• Stay up-to-date on industry changes to ensure our clients are always ahead of the curve on digital and social trends

Qualifications and Skills

• Strong knowledge of Ad management platforms (Meta, Google, TikTok) and experience in running ad campaigns
• Minimum 2 years experience working directly for an advertiser, agency, ad tech or social media platform
• Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors and team members
• Ability to create compelling ad copy specific to the identified target audiences
• Superior collaboration and teamwork skills; experience working with cross-functional teams
• Project management experience and adaptability: Ability to re-prioritize while operating within a fast paced environment, while continuously maintaining attention to detail, establishing priorities and meeting deadlines
• Must be a positive, hardworking and self-motivated person
• Intermediate level in MS office software (Excel, Powerpoint) and/or Google for Work products (Google analytics, Sheets, Slides) and data analysis tools (MySQL)
• Bachelor’s Degree preferred by not essential