Job Description

Responsible for providing both new and existing customers within Now Health International with peerless service experience. With a detailed understanding of the operational lifecycle. The Customer Service Representative will have a varied workload including building and maintaining strong customer relations, dealing with complex enquiries or complaints, handling renewals and ensuring regulatory compliance.

Customer Service

• As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications.

• Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication.

• Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices.

• Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back.

• Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner.

• Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer.

• Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs.

• Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience.

Complaints

• Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures.

• Maintain a very high standard of quality in terms of business integrity and the customer experience.

• Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

COMPLIANCE & SECURITY

• Take responsibility for establishing and maintaining up-to-date personal and team’s awareness of all legislative, regulatory and Company-specific rules, policies and procedures related to performance of the role. Ensure consistent compliance with legal, regulatory and Company standards in line with underwriter requirements.

• Work in conjunction with the Head of Legal and Compliance to ensure that our expansion projects comply with all regional legal/regulatory standards, and that any changes in laws or regulations are built into our project plans/operational processes.

• Pay particular attention to the Company’s Information and Data Security policies when accessing and using all Company systems which may provide access to sensitive information assets and strive to maintain the highest possible standards of information protection at all times.

• Take individual responsibility for accessing only the systems, records and information required to perform the role. Treat all data contained within those systems in a manner consistent with the Company’s Information and Data Security policies, and in line with the confidentiality clauses provided within the employment contract.

• Ensure any regulatory requirements relevant to the individual’s role are met, include certain qualifications and CPD.

Job Requirements

• Qualified to a degree level. Industry-specific qualifications are desirable but not essential.

• Comprehensive working experience in a customer service delivery environment, preferably within the International Private Medical Insurance sector. Candidates with a general insurance background will also be considered.

• A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment.

• Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred.

• Willing to thoroughly learn and understand the plans and policies offered by the company.

• Able to work weekends and extended hours on occasions when required.

• Excellent written and spoken English

Job Description:

• Set and achieve monthly and yearly targets.
• Renewal of production lines for bonding wire for the semiconductor industry.
• Liaise with head office in Japan on transfer of technical knowledges and technologies.
• Responsible for production output according to specifications and quality standards.
• Ensure compliance to safety procedures in operating machineries and use of equipment.
• Ensure strict compliance to regular maintenance schedule for safe operation of machineries and equipment.
• Identify production-related issues and formulate plans for improvements.
• Evaluate and develop plan to upgrade team technical competency.
• Enforce health and safety precautions.

Requirements:

• Diploma or degree in Engineering / Mechanical Engineering or its equivalent.
• Minimum 5 years of relevant work experience in the electronic manufacturing industry.
• Minimum 3 years of production management experience.
• Proficient in Japanese language at business level to work closely with head office in Japan and Japanese business partner.
• Strong communication and interpersonal skills

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Responsibilities:

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Development and performance of all sales activities in the assigned territory (i.e. lead generation, cold calling, and appointment setting).
• Provide technical support such as troubleshooting, performance improvement and other request to customers.
• Engage in continual improvement, productivity and efficiency with customer by performing data and performance analysis, reporting and following up actions
• “Hands-on” servicing of accounts which includes but is not limited to; chemical testing, calibration and repair of chemical feed related equipment, and visual inspections of systems when necessary.
• Schedule service and sales calls – includes daily, weekly and monthly reporting
• Identify new business needs and opportunities, and develop and implement customized solutions for our customers

Requirements:

• Diploma Degree, or above. Preferred degree in engineering (chemical, environmental, biological, etc.) and sciences (biology, chemistry, etc.)
• Minimum of 3-5 years technical sales or field sales support work with a proven successful track record.
• Those with experience in water treatment, water hygiene, environmental health and safety, and/or secondary disinfection will be an added advantage.
• Possess great team work and demonstrated leadership, organizational, and management skill.
• Strong communication skills (both written and verbal) with experience working on teams from multiple locations.
• Knowledgeable in MS Office applications (Word, Excel and Outlook).
• MUST be Highly Motivated and a Self-Starter.
• Must be willing to work in chemical, noise and hot & cold environment.
• MUST be in good physical ability – the job requires frequent walking to and from worksite.
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts

*Join Our Team: Outdoor Service Engineer*

Are you a tech-savvy problem solver with a passion for the great outdoors? AV Media Pte Ltd is seeking an enthusiastic and skilled Outdoor Service Engineer to join our dynamic team.

*About Us:*

AV Media Pte Ltd is a leading provider of audiovisual solutions, serving prestigious clients including MOE schools and various government agencies. We pride ourselves on delivering top-notch services and innovative solutions.

*Position: Outdoor Service Engineer*

*Key Responsibilities:*

- Provide maintenance and support for audiovisual equipment at client locations.

- Troubleshoot and resolve technical issues efficiently and effectively.

- Ensure customer satisfaction by delivering excellent service.

- Collaborate with the team to improve service quality.

*Requirements:*

- Technical diploma or equivalent in a related field.

- Experience in audiovisual equipment maintenance and troubleshooting.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Valid driver's license.

*Benefits:*

- 5-day work week.

- Company-provided vehicle for service visits.

- Comprehensive training program.

- Attractive salary and benefits package.

- Opportunity to work with prestigious clients and advance your career.

*How to Apply:*

If you’re ready to take on an exciting challenge and be part of a forward-thinking company, send your resume and a cover letter to [email protected] with the subject line "Application for Outdoor Service Engineer."

Join us in making a difference through cutting-edge audiovisual solutions!

Job Responsibilities:

• The Business Development Manager is responsible for business development, build trust and long term relationships with customers, work with sales and marketing team to provide broad based and niche personalised service and consistently top notch food products sourced globally.
• He/she is expected to maintain a forecast and targeting sales attainment plan, participate in competitive analysis and pricing strategy development, perform market research, prospecting, develop sales strategy and meet sales targets. He/she is also responsible for managing business resources, servicing existing customer accounts and at the same time penetrating into new channels and open new accounts.
• Resourceful and analytical, he/she is required to manage resources and obtain buy-in from internal and external stakeholders. He/she is also expected to have strong leadership skills, make business decisions independently.

Requirements:

• Minimum 5 years’ related experience in business development/sales managerial position in Foodservice trade with proven sales track record
• Excellent communication and negotiation skills
• Critical thinker and problem solver
• Goal-oriented, able to work independently and a team player
• Able to analyse data and business statistics and translate results into better solutions
• Able to multi-task, prioritize and manage time effectively
• Experience in managing data analytics and financial reports
• Degree in business administration, sales or relevant field

Responsibilities

Account Development/Sales

• Understand customers’ needs and provide solutions.
• Lead others in how to meet customer expectations.
• Works closely with Sales Managers, Engineering and Operations to develop strategies that result in customer penetration and sales growth.
• Make sales trips to customer sites as needed to establish new accounts and maintain current accounts.
• Maintains constant communication lines with the customers and stakeholders.
• Maintains good customer relationships at all levels within the customer organization, meets and exceeds bookings/sales goals as agreed upon with Sales Management.

Proposal Generation

• Communicates proposal information to all stakeholders and assembles teams as needed to jointly develop quotes for manufacturing times and materials.
• Reviews the project with the Operations teams to assure that processes and materials proposed are appropriate, typically involves the stakeholders needed (Engineering, Estimating, Sales Management, etc.) in the cost and price review process.
• Works with materials management to determine lead-time and capacity.

Contract Review/negotiation

• Develops strategies for pricing and terms, consults Sales Management, CEO/President, Operations Management.
• Negotiate terms and conditions as required.
• Manages customer changes (ECN) and pursues change claims in a manner that does not impact relationships.

Project Execution

• Manages ongoing programs through completion by monitoring status on a daily basis and involving the appropriate people in the organization to aid in the process.
• Holds in-plant meetings with support functions to communicate project direction and status
• Involves Manufacturing Engineers and/or a project team to process the project
• Provides leadership in pursuing continuous improvement and reduction.
• Supports the manufacturing and engineering departments by clarifying questions on specifications.
• Collaborates with experts to solve problems on projects to ensure customer satisfaction.
• Continually interfaces with customer regarding schedules, changes, problems and pricing.
• Reviews job closing and approves billing, follows up on customer receipt of project, customer satisfaction and payment for customer, supports accounting in resolving invoice/payment problems.

Strategic Focus/Planning

• Actively participates in the strategic planning process, focused on future customer need and initiates potential research and development projects to gain competitive advantage and fuel business growth
• Provides accurate bookings/sales forecast to assist in asset and budget management
• Keeps current with new methods of manufacturing, business systems, and new technology.
• Has a focus of self-development through continued training and education.
• Participates in special projects or activities, carries out special duties and responsibilities as assigned.

Requirements

• Bachelor's Degree in Business Management, Engineering, or a related technical field.
• At least 6 years in semiconductor or similar manufacturing industries; experience in contract manufacturing is a plus.
• Proven track record of maintaining profitability on complex machined parts and assemblies.
• Strong ability to prioritize tasks and handle multiple assignments with urgency in a fast-paced, deadline-driven environment.
• High energy and initiative; adept at seeking out information and establishing strong relationships internally and externally.
• Demonstrated capability in managing and leading project teams effectively.
• Proficient presentation skills with the ability to engage and convey information clearly to stakeholders.
• Willingness to travel up to 20% as needed.

Project Description

A leading bank of Singapore is continuing on its Mx.3 migration journey and incorporating Bank's report development requirement to cover various user streams such as Front Office, Back Office, Market Risk, Finance and credit risk related end user or interfaces reports.

Responsibilities

• Understand requirements and prepare solution design document
• Participate in MLC configuration and development
• Help in implementing New and Amendment of risk formulae as per the business requirement.
• Create and Enhance LTS LRB Task
• Build/Maintain MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Prepare documentation of the changes
• Perform SIT and regression testing.
• Support user testing (UAT) phase
• Support release activities
• Support for post-deployment activities

Requirements

• 5+ years of experience in Murex Datamart and MLC
• Good understanding and working experience of designing and implementing Datamart
• Experience in Murex Development
• Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
• Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
• SQL based reports and extractions
• Optimization of feeders and reports would be an advantage
• Ability to work proactively, independently when necessary, and display strong initiative.
• MLC configuration and development
• Implementing New and Amendment of risk formulae as per the business requirement
• Creating and Enhancing LTS LRB Task
• Building/Maintaining MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Documentation of the changes

We are seeking a Lead, Project Management- Workplace, you will be responsible for the overall ‘Project Management’ direction for the region’s corporate interior projects as well as managing ‘Key Clients’ & ‘Project Stakeholders’. Working closely with the Studio Head and Project Management Director, you will be responsible for providing overall direction to project pitches from a project management perspective & collaborate with Business Development to close sales opportunities. We are offering a challenging work environment with opportunities for development and growth. You will be working with a dynamic team of designers and project managers locally and internationally and have the opportunity to share your creativity and ideas.

In brief

Planning

• You will implement an appropriate and effective project or programme management framework, incorporating necessary review processes as required
• You will define and implement criteria for control and management of the project
• You will coordinate and direct end-user input throughout the project lifecycle
• You will appraise options and submit to the Client for approval
• You will manage project budget, including risk allowance
• You will monitor and control changes/variations following approval by Client.

Team & Site management

• You will coordinate and foster teamwork between all project stakeholders
• You will establish a mechanism to ensure collaborative problem solving with the site delivery team, which will involve regular dialogue with contractors, team working and risk-sharing
• You will practice sound people management principles to ensure that the team of Space Matrix staff, contractors and JV partners works well and provides a supportive environment for the achievement of project and individual objectives
• You will manage the welfare and motivation of Space Matrix direct reports and provide leadership, guidance and encouragement
• You will plan for and undertake annual performance reviews in line with Space Matrix processes
• You will establish formal reporting arrangements on project progress for the client and Company.

Contract management

• Negotiate and convert contracts as required by the project
• Oversee the award of contracts and ensure the client and Space Matrix is adequately protected
• Chair meetings and ensure minutes are actioned in a timely manner
• Accurately check and sign-off on all payment certificates and invoices
• Ensure accurate finalisation of client accounts, provide substantiated recommendations for variations and ensure contractors and consultants are paid in accordance with contract schedules.
• 
  

Client management

• Yo will look for opportunities to improve the client’s position in regard to return and value
• You will identify and resolve disputes quickly and reasonably
• You will develop and maintain good relationships with client representatives, consultants, contractors and adjoining property owners
• You will manage and coordinate the project handover phase with contractors, client contractors, tenants and building managers.

What we Expect

• You are a project management professional with minimum 10+ years of experience in the building construction industry and at least 3-5 years of leadership experience managing a team.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a degree in Architecture/ Civil or Mechanical Engineering /Construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

Who we are

To find out more visit www.spacematrix.com

Job Description

• Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures.
• Carry out project planning, cost control and project documentation.
• Provide the direction in construction planning, coordinate works with sub-contractors, Client and Consultants to ensure overall construction progress based on schedule of works.
• Ensure timely and smooth progress of works.
• Ensure quality of works is achieved and safety & environmental regulations are complied with.
• Ensure project activities complied with the Company’s ISO system.
• Lead a team of project staff.

Job Requirements

• Possess a degree in Civil Engineering or Construction Management with at least 8 years of relevant working experience preferably with main contractor.
• Good people management skills to coordinate between the various disciplines and teams on the project.s.
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possess good problem-solving skills.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

• Should have 15+ years’ of technical working experience
• Strong technology background in Java, Microservices development
• Strong experience in the delivery of Complex programs for Banking customers.
• Experience in delivering projects related to Banking Payments.
• Must have banking domain experience.

EA Number: 11C4879

We are seeking a Senior Project Manager to be the interface between project ownership and delivery. You are required to act as a focal point of contact between the Client (or his representative), and Space Matrix, ensuring the desired project objectives are delivered.

In brief

• You will be responsible for implementing an appropriate and effective project or programme management framework for multiple corporate interior fit-out projects.
• You will manage project budgets including risk allowance. monitor and control changes/variations and ensure assigned projects are completed within budgets and schedules while meeting client needs, business objectives and design guidelines.
• You will coordinate and foster teamwork between all project stakeholders and ensure that project managers work cooperatively with the appropriate Client SMEs and keep them up-to- date on project status throughout the process.
• You will manage the design and project management/ site delivery team’s performance of delegated responsibilities
• You will be responsible for negotiation and coordination with vendors and business partners through the completion of the projects.
• You will establish and prepare formal reporting arrangements on project progress for the client and Company.

What we expect

• You are a project management professional with a minimum 8 years of experience in the building construction industry.
• You have relevant experience of managing corporate/ workplace interior fit-out projects.
• You have a diploma or degree in Architecture/project management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

About us:

Pls. visit our website www.spacematrix.com

Our client is a local-based company and a value-added solutions partner specializing in cutting-edge technologies in the AI and IoT sectors.

• Identify key stakeholders in the commercial real estate and office building sectors, such as property developers, building owners, and facility managers.
• Formulate and execute sales strategies to enhance market reach for smart workspace solutions.
• Keep abreast of industry trends, advancements in building automation technologies, and competitor activities to uncover new opportunities.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 4 years of B2B sales experience in Building Automation industry.
• In-depth knowledge of building automation systems and related technologies.
• Good communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

This is a high growth opportunity working with our ESMB businesses in Philippines. You will drive sales growth within the ESMB segment in Philippines. The Manager, Sales is responsible for defining strategies for growing revenue, identifying account-wide opportunities, and successfully running both the strategic and operational levels.

As a first line Manager, Sales, you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with stakeholders and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. You are responsible for your team’s forecast accuracy.

Your Impact
We are seeking a proven, tactical and strategic Manager, Sales to lead a team of Account Executives who are tasked with generating growth in our Emerging Small Business & Small Medium Business Accounts. The appointed sales leader will play a key role in leading this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. You'll be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for sales to achieve corporate objectives.

Your Qualifications
• Attracting, recruiting and retaining top talent
• Supporting direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required
• Ongoing mentoring and development of the Emerging Small Business sales team in business development and opportunity management
• Conducting weekly forecast meetings. Coach direct reports regarding strategies to drive closure
• Reporting on sales activity and forecast to senior sales management
• Consistently monitoring the sales activity of the team, and tracking the results

Required skills and Experience
• Extensive software sales experience in an individual contributor and management role, including sales management experience
• Proven record of sales success in a similar enterprise software application environment
• Successful track record in a high volume transaction sales environment
• Working knowledge/experience of the CRM space
• Excellent presentation and listening skills
• Must be able to thrive in a very fast paced environment
• Ability to hire and train new sales representatives

• Oversee cafeteria operations, including staff supervision, menu planning, and food cost management, ensuring food quality and customer satisfaction.
• Maintain sanitation, food safety, and hygiene standards in compliance with Health, Safety, and Environment (HSE) policies.
• Build strong relationships with customers and clients while managing staff rosters, reports, and central ordering systems.
• Lead health and safety initiatives, report incidents, and complete HSE training to uphold a safe working environment.

Requirements:

• Diploma in Food & Beverage Services or equivalent.
• At least of 3 years of experience in the Food/Beverage/Restaurant Service industry.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series and their bone-conduction hearing aid product line.

Job Scope:

1. Deeply understand the company's marketing objectives, design and optimize marketing tools and processes.

2. Define requirement documents (PRD) based on business needs, coordinate resources, ensure project completion on time, and achieve results that meet business objectives.

3. Responsible for collecting, cleaning, analyzing, and visualizing marketing data, researching user behavior and market trends, and providing data support for marketing decisions.

4. Build and maintain data analysis models and reports related to marketing, provide insights and optimization suggestions.

5. Provide daily technical support for the company's system, quickly respond to issues and solve technical problems.

6. Write scripts or development tools to improve team efficiency and optimize business processes.

Job Requirement：

1. Bachelor's degree or above, majoring in Computer Science and Technology, with abilities in code development and data analysis, including but not limited to Python, Java, C language, SQL, Tableau, etc;

2. Understand information systems related to marketing, such as e-commerce platforms, after-sales, CRM, etc;

3. Understand relevant content in the field of marketing, such as digital marketing, advertising placement, traffic operations, etc;

4. Have good project management skills and be able to coordinate resources to drive project execution.

5. Clear logic and strong communication skills, able to effectively convey product requirements and solutions.

SHOKZ (SINGAPORE) PTE. LTD.Contact Person：Leon Li（HR Manager）Email：[email protected] Website：http://shokz.com

Project Description

A leading bank of Singapore is continuing on its Mx.3 migration journey and incorporating Bank's report development requirement to cover various user streams such as Front Office, Back Office, Market Risk, Finance and credit risk related end user or interfaces reports.

Responsibilities

• Understand requirements and prepare solution design document
• Participate in MLC configuration and development
• Help in implementing New and Amendment of risk formulae as per the business requirement.
• Create and Enhance LTS LRB Task
• Build/Maintain MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Prepare documentation of the changes
• Perform SIT and regression testing.
• Support user testing (UAT) phase
• Support release activities
• Support for post-deployment activities

Requirements

• 5+ years of experience in Murex Datamart and MLC
• Good understanding and working experience of designing and implementing Datamart
• Experience in Murex Development
• Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
• Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
• SQL based reports and extractions
• Optimization of feeders and reports would be an advantage
• Ability to work proactively, independently when necessary, and display strong initiative.
• MLC configuration and development
• Implementing New and Amendment of risk formulae as per the business requirement
• Creating and Enhancing LTS LRB Task
• Building/Maintaining MLC Datamart Reports
• Scripting for EOD jobs
• Trade life cycle and workflow enhancement (where required)
• Documentation of the changes

WHAT YOU'LL DO

• Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
• Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
• Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

WHAT YOU BRING

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent:
  • in a quota-carrying role
  • working with companies with 2,000+ employees
• Drive, determination and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
• Excellent organizational skills and time management abilities
• Proven ability to quickly get up to speed on new cloud apps and tools
• A proven networker in your daily life
• Up-to-date on digital trends, especially in the mobile, web and email space
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
• Prior experience in a startup technology company a plus

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Corporate Affairs and Communications is seeking for an experienced, dynamic storyteller to bring the powerful backing of American Express to life. This role focuses on creating compelling narratives across colleague communication platforms, company owned channels and media to strengthen connections with customers and prospects. The CA&C team is responsible for telling the company’s story across traditional and social media, and through internal communications.

Reporting to Director of CA&C Southeast Asia, this role is focused on amplifying the company’s presence and reputation, and helping our businesses achieve its goals in Singapore, Thailand, and throughout the SE Asia region.

Key Responsibilities:

• Develop and execute external communication strategies to enhance brand reputation and visibility in Singapore and Thailand.
• Manage media relations, including drafting press releases, handling media inquiries, and building relationships with key journalists and influencers.
• Manage content creation for external platforms, including social media.
• Manage our social media community, maintaining and monitoring our social media channels to ensure content is always on brand and comments are responded to promptly. The successful candidate will also create content for our channels to keep our followers engaged with our brand.
• Develop and implement internal communication plans to engage employees in Singapore
• Collaborate with cross-functional teams to ensure consistent messaging and alignment with business priorities.
• Organize and support internal events, including town halls, employee engagement initiatives, and leadership communication sessions.
• Serve as the primary communications contact for Thailand, managing all communications independently while ensuring alignment with regional and global strategies.

Minimum Qualifications:

• Bachelor’s degree in Communications, Public Relations or Social Media
• 3-6 years of experience in corporate communications, with a mix of external and internal communications responsibilities.
• Strong writing and editing skills with the ability to create clear, compelling content for diverse audiences. (candidates will be asked to take a written test)
• Experience in managing media relations and digital communication platforms.
• Excellent organizational and project management skills, with the ability to manage multiple tasks and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced, multicultural environment.
• Proficiency in Thai language is a significant advantage to support market-specific needs.
• Knowledge of Southeast Asia’s media landscape particularly in Singapore and Thailand a plus.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description & Requirements

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.

Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.

Ensure excellence in delivery of all financial accounts of the local private clients team.

Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.

Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.

Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule

Prepare tax computation and assist with tax compliance matters.

Ensure payments are processed in compliance with the client’s policies and statutory requirements.

Review and prepare financial statements under SFRS and other international GAAP where applicable

Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required

Establish good client relationships through positive interactions with the clients

Liaise with banker, auditors and other professional parties where required

Any other such duties that would be reasonably required for this role.

Qualifications

Accountancy Degree from reputable university and qualified Chartered Accountant (ISCA/MIA)

4-5 years of relevant experience

Experience working in trust client accounting environment is preferred but not required

Strong written and verbal communication skills

Strong accounting knowledge

Strong and extensive experience in consolidation

Good knowledge of Singapore Financial Reporting Standards, Income Tax Incentives (e.g. 13U and 13O) and relevant tax rules, procedures and guidelines.

Strong Microsoft Office skills with particular focus on Excel skills and Xero accounting software

Ability to communicate in Mandarin with Chinese-speaking clients

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

What you'll do:

As an Institutional Sales Service Coordinator, your role will be pivotal in supporting the Relationship Management and Sales & Marketing teams. You will be responsible for managing a wide range of operational and administrative tasks, from coordinating travel arrangements to maintaining client data records. Your ability to anticipate needs, communicate effectively, and maintain organisation will be key to your success. Additionally, you will have the opportunity to assist with marketing activities, further expanding your skill set.

• Manage the administrative and operations functions of the Institutional Advisors team
• Coordinate travel, and courier arrangements for business trips and conferences
• Assist in the production of presentation materials
• Maintain client data records on Salesforce - C360 local system for all sales and business activities in Asia ex-Japan region
• Support the team in marketing activities such as sponsorship of industry and client conferences, preparation of marketing materials and all logistics relating to such activities
• Perform complex administrative and secretarial duties to ensure smooth office operations

What you bring:

The ideal candidate for the Institutional Sales Service Coordinator role is a meticulous individual with strong organisational skills. You should have a minimum diploma in Business related studies and at least two years' secretarial or administrative experience. Proficiency in both spoken and written English and Chinese languages is essential for this role. Your proficiency in Microsoft Office will enable you to produce high-quality presentation materials and maintain accurate client data records.

• Minimum Diploma in Business related studies
• Strong organisational skills and attention to detail
• Proficiency in both spoken and written English and Chinese languages
• Proficiency in Microsoft Office (Power point, Excel, Word, Mac)
• At least two years' secretarial/administrative experience

What sets this company apart:

Our client is a globally recognised firm that values collaboration, commitment, and empathy. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership fosters an inclusive environment where every team member's contribution is valued. This is an excellent opportunity to grow your career within a company that prioritises employee development.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Industry: ACMV Industry
Location: West
Working Hours: Monday Friday, 8.30am- 5.30pm
Basic + Transport Allowance + Commissions

Responsibilities:

• Respond to customer requests and handle customer enquiries in a prompt and professional manner
• Provide technical advice and to render support to Architects, Consultants, Contractors & Building Owners respectively
• Visit customers as required, assisting with sales and customer service issues
• Gather costing, generate a quotation, tender submission, and regular follow up
• Manage, maintain a good relationship with key accounts and identify potential new customers and develop new accounts
• Ensure quote activities are updated in a timely manner in accordance with Sales Department standard process
• To take ownership of assigned projects and target on identified must-win projects to ensure meeting set order targets
• Understand and identify business outcomes for customers and help provide a total solution to meet these desired outcomes
• Responsible for meeting Sales target set by the company as well as developing new businesses through customers, products, or product applications in Singapore

Requirements:

• Degree or Diploma in Electrical or Mechanical Engineering
• Minimum of 3 to 4 years of sales experience in construction industry
• Comprehend mechanical, electrical fitments and drawing interpretations
• Knowledge in ACMV, M&E, Smoke control system or Fire alarm system will be advantage
• Preferred with own transportation

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755

JOBID: QVR78VW6

Responsibilities

· On-site supervision and performing troubleshooting, warranty issue, testing & commissioning, servicing jobs on both mechanical and electrical on the company’s products. Site can be in overseas, at anchorage, Off-Port Limits or shipyard, on-board vessel on voyage repair or land-based industries.

· Based on the service process, plan and perform service assignments on company installations worldwide.

· Prepare service and/or calibration report of the work activities carried out and spare parts used.

· Able to advise and recommend to the Superintendent and/or vessel crew on problem and operation of the equipment in accordance with the manufacturer specification.

· Provide technical support and deliver high quality service to satisfy the company’s customers.

· Carry out risk assessment for each service and observe safe work practice. At all times comply with regulations at work site (e.g. on-board vessels and at shipyards).

· Perform any other duties as assigned by the Management from time to time.

· Providing equipment training to customers and new service technicians if needed.

· Claims and Deviation handling.

Requirements

· Preferably with 1 – 3 years of experience on Tank Level Gauging.

· To be able to withstand long working hours/weekends and travel on short notice including overseas trip.

· Candidates without experience are welcome to apply.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24709.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693