Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Admin and Customer Service role

Novena
Up to $15.05 per hour
Monday - Friday 830am - 5pm
3 months renewable
Attend to calls

Address queries over the helpline
Guide step-by-step e-Filing procedures
Data entry
Training provided

Job Requirements:

• Singaporean
• At least A levels or Diploma
• At least 3 months of relevant experience in customer service and admin

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: UP to $3,300 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities

Regulatory Compliance

• Provide compliance advisory in areas of Banking Act 1970 (“BA”), Securities and Futures Act 2001 (“SFA”) and Financial Advisers Act 2001 (“FAA”) to all Business Units and departments.
• products.
• Update Management on all MAS and other regulatory bodies’ notifications that will impact the Bank and perform gap analysis (when required).
• Provide advice on compliance-related initiatives such as new product launch, review of marketing materials, etc.
• Develop/ periodic review policies/manuals/procedure notes under Compliance Department’s purview.
• Conduct Regulatory Review in accordance with the Compliance Review and Training Plans, including but not limited to Balanced Scorecard review.
• Attend to all Representative Notification Framework related matters, including Notification for Appointment of a Representative and Cessation of a Representative under the SFA/FAA.
• Coordinate, liaise, handle enquiries and ad-hoc/periodic submissions to Head Office and MAS promptly.

Anti-Money Laundering Compliance

• Provide advisory/clearance of daily payment gateway screening hits and periodic name screening hits in relation to sanctions and adverse news (when required).
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office (“STRO”) when appropriate.
• Address ML/TF queries from Business Units (Credit & Syndication, Retail Banking and Trade Finance) and departments in relation to new customers’ onboarding and ongoing transactions.
• Perform high/low risk corporate customer periodic review.
• Conduct Enterprise-Wide Risk Assessment with Business Units within the Bank.
• Undertake overall responsibility of the name screening tool, including review and reporting of true hits for follow-up actions.

Foreign Account Tax Compliance Act (FATCA)/ Common Reporting Standard (CRS)

• Liaise with third party vendor on FATCA/CRS application, organize and coordinate data generation/information received from Operations/IT Department for annual submission to IRAS.
• Assist with FATCA / CRS compliance requirements.

Others

• Provide trainings in the areas of Regulatory and AML/CFT Compliance.
• Provide cover for team members within Compliance Department in assigned areas during their leave of absence.
• Undertake other duties as assigned.

Requirements

• Degree holders, preferably in Banking & Finance, Accounting, Business or Law.
• Candidates with certifications such as Diploma in Compliance or Association of Certified Anti-Money Laundering Specialist (ACAMS) would be viewed favourably.
• Good working knowledge in banking laws, particularly SFAFAA, FATCA/CRS and/or, AML/CFT requirements.
• Minimum 3 years’ relevant experience in Compliance function of a financial institution/regulatory body.
• Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
• Have the drive, energy and perseverance to succeed in a competitive market environment.

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.

Job Description: Junior Waiter

Location: Burrata Joy & Gustavo Lapasta

Address: 557 Bukit Timah Rd, #01-03, Crown Centre, Singapore 269694

Burrata Joy & Gustavo Lapasta is the go-to place for families, couples, and friends seeking authentic Italian cuisine. Known for generous portions of freshly made pizza, pasta, and burrata imported directly from Puglia, we offer hearty meals in a warm, welcoming atmosphere. Our team is led by Italian-born Outlet Manager Alessandro Piccirillo, who has been overseeing operations since our opening on November 4, 2024, with guidance from General Manager Walter Visioli, who defines our service culture and experience standards.

We are looking for a Junior Waiter to join our talented and passionate team to help us maintain the highest standards of service and guest satisfaction.

Responsibilities:

• Greet and assist guests in a friendly and professional manner.
• Take and serve food and beverage orders accurately and efficiently.
• Ensure tables are clean and properly set up before and after service.
• Provide menu recommendations and answer any guest queries about the dishes.
• Support the team in delivering an exceptional guest experience.
• Follow the guidelines and service standards set by the General Manager.
• Assist in maintaining cleanliness and organization in the dining area.

What We Are Looking For:

• A passionate and aspiring individual eager to learn and grow quickly.
• A team player who thrives in a collaborative environment.
• Someone ambitious with a passion for service and meeting new people.
• A candidate who understands our brand and aligns fully with its values.
• A personable and engaging individual who enjoys creating connections with customers.

What We Offer:

• 5.5-day work week schedule.
• 10 days starting Annual Leave per year (+1 day incremental per year).
• Annual performance bonus.
• Two staff meals provided per day.
• Casual uniform provided (T-shirt).
• Monthly incentives upon confirmation, based on sales targets.

Eligibility:

• Only Singaporeans, PRs, or LTVP+ candidates are eligible due to quota limitations.

How to Apply:

Send your CV to [email protected] or via WhatsApp at +65 9438 3062.

We look forward to welcoming passionate individuals to our team and growing together!

Job Responsibilities include, but not limited to:

• Source for all goods and services (both locally and overseas) and to ensure that all purchases made through Purchasing Department are bona fide, properly authorized and conforms to prices and quality specifications and standards.
• Conduct annual review of the procurement strategies and policies.
• Verify goods purchased and delivered are at competitive prices; qualities conform to specifications and standards; and are delivered on time.
• Advises user departments on economic order quantities, lead times, etc so that ordering and holding costs are minimized without jeopardizing material availability.
• Develops implements and maintains an efficient, effective and objective vendor evaluation and selection system.
• Continuously monitors and evaluates vendor performance and ensure that purchasing efficiency and effectiveness are at their highest possible levels and resolve dispute quickly and professionally.
• Stay updated with market changes, new products and services in order to continuously look for opportunities to reduce purchase costs without compromising on quality or delivery.
• Maintains accurate and comprehensive information on all purchases made, filing purchasing records.
• Ensures all tender-related matters such as Tender Notice Advertisement, Tender Closing, Opening Tender Witnessing and Contracts drawing are in accordance with the Contract Administration Unit.
• Regularly monitors stock supplies to ensure adequate supply at all times for a smooth operation.
• Check completion and authorization of all purchase requests and purchase orders and that the right expense code numbers are utilized.
• Ensures the smooth running of the Purchasing & Store Inventory modules of the BIRCHSTREET system.
• Supervise and provide guidance to Purchasing Executives and Storekeeper.
• Conduct staff assessment and provide recommendations to management.
• Adhere to good Corporate Governance and Ethics Practices in the day-to-day operations based on operational processes, policy, rules and regulations.
• Prepare Monthly Agenda for sub committee meeting.
• Oversees the store team and manage inventory.
• Perform other duties as may be assigned by Management.

Key Attributes:

• Diploma or equivalent in procurement field.
• Relevant experience (preferably in F&B industry), at least minimum 6 years of working experience in managing organisation procurement process; including managing quotation / tender document publication at various platform, quotation / tender evaluation, recommendation and award.
• Strong knowledge of procurement policies, procedures, and finance policy and manual.
• Good interpersonal and communication skills.
• Meticulous and attention to details.
• Lead a team of purchasing staff and storekeeper.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Job responsibilities :

• Coordinate and Support sales efforts to grow the business.
• Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.
• Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries.
• Coordinate with freight forwarders for the shipment of goods with competitive freight cost.
• Tracks and updates the status of ongoing shipments. Take responsibility for the shipment from its origin country until the shipment is delivered to the warehouse.
• Preparing shipping documents. Keep records of all related costs and documents including generation of Goods Received (GR).
• Co-ordinate suppliers’/distributors’/clients’ claims for shipping discrepancies such as damages, short shipment, over shipment, pricing etc.
• Co-ordinate with warehousing staff to pick/pack the shipments for delivery to clients and ensuring sales orders are delivered on time and according to contract terms and conditions.
• Coordinate sales efforts with team members and related departments.
• Maintain planning spreadsheets that are required to manage transactions and provide essential management information.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience and further delays
• Ensure quick responsive services and follow-ups and build strong relationships with staff, existing and prospective clients to grow sales.
• Develop and maintain a positive corporate image and reputation with clients.
• Contribute to team dynamism by sharing feedback from clients.
• Maintain quality service by establishing and enforcing the company's service standards.

Job requirement :

• Possess an aptitude in problem-solving
• Able to work in a fast-paced environment
• Capable of collecting, analysing, processing and storing information
• Good team working and communicating skills, both verbal and written
• Good interpersonal skills (approachable, position, motivated, go-getter attitude)
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software
• Able to identify opportunities for further improvements to current order processing methods

Interested candidates, please apply with detailed resume and stating expected salary.

We regret that only shortlisted candidates will be contacted.

We are seeking an experienced Sustainability Assistant Manager/Manager to provide Sustainability advisory services to our clients. The successful candidate should demonstrate leadership skill and strong understanding of current Sustainability related regulations and best practices. The candidate will also work with the Leadership team to develop thought leaderships for emerging regulations in the areas of sustainability, service offerings and business development activities as well as delivering exceptional results to clients.

Responsibilities

• Prior experience with business development, including developing ‘go-to’ market strategies;
• Excellent project management skill, which includes presentation to C-suite;
• Experience in overall planning and executing of ESG services, which includes, amongst others:

1. Performing Sustainability maturity assessments and due diligence
2. Develop and implement Sustainability strategies for clients with best practices / requirements
3. Alignment of Sustainability Framework with overall Enterprise Governance and Risk Frameworks.
4. Defining KPIs for ESG measuring and monitoring their impacts
5. Facilitating the development of net zero or decarbonisation strategies
6. Configuration / implementation of sustainability monitoring and reporting technologies
7. Providing assurance services on reported data such as sustainability reports, greenhouse gas emissions inventories and the disclosure of climate-related financial risks

• Lead and develop resources in-line with the company and Group’s sustainability ambition;
• Developing client proposals and value proposition to elevate client’s company growth;
• Keeping abreast with global and regional sustainability trends, regulations, and best practices.

Requirements

• Bachelor’s Degree in Environmental Science, Sustainability, Business, or Professional Qualification such as CA Singapore, ACCA or equivalent.
• At least 2 to 3 years of professional experience in Sustainability / ESG consulting and reporting
• Knowledgeable on most of the major ESG disclosure platforms reporting frameworks including but not limited to ISSB (IFRS), CSRD (ESRS), CDP, GRI, SASB or TCFD.
• Experience in structuring, planning, and managing the execution of deliverables
• Strong analytical, problem-solving, strategic thinking skills
• Excellent communication, interpersonal, and presentation skills
• Ability to work collaboratively in a fast-paced and dynamic environment

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified