Job Responsibilities:

• Generate sales revenue through seeing and seizing opportunities for new and existing businesses;
• Attend Site Show Rounds;
• Prepare high quality proposals;
• Support the Senior Management Team to present the proposal to the client;
• Assist in organising Business Development Events and Functions;
• Assist in business administrative work;
• To conduct marketing and sales of security guarding businesses as well as cross-sell other security-related products;
• To establish new clientele;
• To oversee the successful delivery of projects as well as the mounting of new projects;
• To ensure growth and profitability of your Business Unit.

Job Requirements:

• experienced in sales and marketing
• Strong network within the Security industry
• A creative person with integrity, respect for others, a commitment to engage, build trust, and a genuine caring.
• able to do overtime and night shift arragement .
• must able to work on PH and sunday.

Mandatory Skills

Job Description:

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.

Responsibilities:

• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress

Personal Attributes:

• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures and moderate degree of direction

Duties/ Responsibilities:

• Oversee the planning, execution, and monitoring of projects. Coordinate Business Units (BU) resources, timeline, and deliverables to ensure successful completion within schedule. Regularly review projects progress, identify risks, and implement mitigation strategies.
• Manage and lead the project team to realize the project QDC objectives (estimate, plan and track the project development activities).
• Build and maintain strong relationships with internal and external stakeholders, including BU, staff customers and partners.
• Take ownership and keep track of customers’ request and project issues, and work closely with team for resolution on quality, delivery, and cost.
• Make recommendations to prevent problems and manage potential risks when necessary.
• Need to be flexible to adapt to deadlines, changing schedules and requirements, and unpredictable events.
• Frequent travel for new project kick-off, project progress discussion and alignment.

Requirements:

• Bachelor’s degree in Science, Computer, Mechanical, Electrical & Electronics Engineering degree or equivalent.
• Minimum 5 years of work experience as Program Manager with project management skills in industrial or automotive industry.
• Ability to manage the different phases of the project life cycle, budgets, contracts, schedule, risk, etc.
• Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.
• Ability to prioritize and manage pressure.
• Good communication skills.
• Possess Project Management Professional Certification (PMP) is an added advantage.
• Experience in cost and effort estimation for project quotations.
• Willingness to travel frequently in Asia region, such as India.

• Determine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• 
  

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Job Description & Requirements

• Monitor and manage day-to-day operations of projects, or function, including developing and monitoring budgets, coordinating activities with other sub-contractors
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule
• Resolve any unexpected technical difficulties and other problems that may arise
• Monitor and ensure subcontractors comply with specified requirements
• ldentify and comply with all applicable statutory regulatory requirements related to project
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Prepare monthly site report updating the latest progress and planning to achieve the project milestone
• Complete task as assigned by Project Manager and Project Director

Requirement:

• Candidate must possess at least Bachelor's Degree in Civil Engineering
• At least 10 years of engineering experience in the related field is required for this position
• At least 5 years of experience in managing civil and infrastructure construction work for projects of similar scale, complexity and nature of work
• Work as Team leader, leading team on project requirements and target achievement
• Acting as rigorous preson on Identify possible risks in project

RESPONSIBILITIES:

• Working towards achieving daily KPIs and monthly sales target

• Identify and pursue new business opportunities aligned to Company broad service capabilities in events, exhibitions, corporate meetings, experiential marketing, content and technology

• Lead pitches and proposal development

• Attending to customers’ needs and requirements and provide prompt after-sales service

• Generating of leads and performing targeted client prospecting

• Building and maintaining strategic relationships with new and existing clients

• Promoting new services to existing and prospective clients

• Building of relevant prospects and pipelines

KEY REQUIREMENTS:

• Degree/Diploma of any field or any other equivalent qualification

• Preferably in similar capacity in a marketing and customer development • Ability to effectively engage with senior marketing professionals from client side, as well as understand, navigates and manages complex, hierarchical corporate clients.

• Possess all the right attitudes such as proactive, self-disciplined, responsible, strong team spirit and an unquenchable desire to learn

• Candidates should possess excellent communication and interpersonal skills • Adept in communication along with PowerPoint skills

The Job

• Direct Resource Planning at the macro level to allocate manpower and equipment/services in order to achieve smooth operations at both OMC Tuas and PLH in Jurong Port:Initiate engagements with Customers and BU to understand proper scope of intended project.
  Establish appropriate assignment of term contractors to the project such that adequate resources are deployed with minimal administrative burden.
  
• Monitoring and supervision of facility management in OMC Tuas:Contracting and management of term contractors, supervise scheduled maintenance work.
  Manage the expectation of JTC and manage the work as per the contract.
  Ensure that JP gets reimbursed for the ad hoc jobs not covered un the contract with JP contractors.
  
• Management of Procurement and Contractor matters:Design effective and cost-efficient term contracts alongside CPU.
  Participate in the pre-award procurement of services, prepare purchase requirement, provide technical clarifications, participate in negotiation, and evaluate the qualified vendors. Ensure that cost by vendors is reasonable and within budget.
  Manage, coordinate, and maintain positive relationship with contractors.
  
• Direct Bidding and Proposal activities at macro level to support BU in their engagement with end clients:Vet and/or prepare technical proposals, cost estimation in bidding external projects.
  Client engagement, demonstrate proposals in client Kick-Off-Meetings and Pre-Ops meetings, and provide technical clarifications.
  
• Manage OMC department’s finances to ensure OMC department remains a financially viable operation:Manage, monitor, and track terminal’s profit and loss.
  Control and maintain terminal’s financial performance and operation throughput.
  Ensure finance AP issues are resolved expediently to keep vendors payments flowing.
  
• Others:Support in departmental budget planning, capital expenditure projects.

Job Requirement

• University graduate in a logistics and supply chain management discipline.
• At least 5 years of relevant experience in maritime, offshore, logistics, or in the port industry.
• Strong operation background knowledge on terminals, offshore operations or other relevant areas.
• Highly numerate, meticulous and process driven, ability to deliver results under stressful and challenging conditions.
• Able to monitor the cost closely.
• Persuasive, able to achieve results from others through influence stakeholders in changing environment.
• Thrives in a fluid and challenging environment, able to make qualified decisions under time pressures or lack of complete information.
• A good communicator, outgoing, and able to engage others across diverse cultures.
• Results oriented.

JOB SUMMARY

Reporting to the F&B Manager / Restaurant Manager, the Assistant Restaurant Manager will be responsible for managing and supervising the restaurant team in delivering a seamless and delightful dining experience for our guests. At the same time, he/she will assist the Restaurant Manager in ensuring overall smooth operation, and achieving financial and people performance goals of the restaurant.

What you will be DOING:

Floor Service

· Familiarise with the restaurant set-up and all the food & beverage items on the menu and/or on-going promotions.

· Greet and seat guests proactively.

· Present guests with the menu and inform them about any specials of the day, promotions and/or menu changes, etc.

· Provide suggestions and/or promote signature items and/or on-going promotions.

· Take orders from the guests and to take note of any special requirements.

· Key order into POS system and ensure all special requirements are captured and communicate clearly with the kitchen team if needed.

· Coordinate with the kitchen team to ensure prompt and smooth items delivery.

· Serve the items as per the course of order.

· Be attentive and alert to guests needs to ensure proactive service delivery at all times.

· Close the bills accurately and promptly.

Guest Relations

· Attend to guests’ queries, needs and other special requests professionally and promptly.

· Check on guests’ dining experience discreetly and when appropriate.

· Encourage guests to share dining experience feedback in all feedback channels.

· Take ownership of any feedback received and seek assistance if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.

· Thank and bide fond farewell to guests.

General

· Manage, supervise and coach the restaurant team.

· Conduct on-the-job training for the restaurant team.

· Conduct daily shift briefing.

· Conduct regular inspections and ensure that the service floor is clean, tidy and of high hygiene standards at all times.

· Create a comfortable and conducive working environment for the restaurant team

· Undertake ad-hoc operations tasks/projects as assigned.

· Observe all brand/operating standards and/or LQA.

· Practise food safety and hygiene in accordance to required standards.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma/GCE ‘O’ level /Certificate in Hospitality or equivalent

· Minimum 4 years of hospitality experience.

· Possess positive service mindset and attitude

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Good time management skills

Flexible with working days and hours including weekends and public holidays

The role of a Business Development Manager (BDM) at ERIKS would focus on driving sales growth, establishing strategic partnerships, and expanding the company's market presence.

Duties & Responsibilities

1. Strategic Planning and Market Research

• Market Analysis: Conduct in-depth market research to identify trends, potential customers, and emerging opportunities within ERIKS' core industries (e.g., OEM, sealing/gasket solutions, and mechanical engineering).
• Strategic Initiatives: Develop and implement business development strategies aligned with ERIKS’ goals and sustainability initiatives.

2. Sales and Revenue Growth

• Revenue Targets: Work towards achieving set sales and profitability targets.
• Client Acquisition: Identify, qualify, and secure new business opportunities with both existing and new customers.
• Cross-selling: Promote ERIKS’ broad portfolio of products and solutions by identifying synergies across categories.
• Clean Room: Experience in setting up a clean room for semiconductor customers with strong project Management Skills.

3. Customer Relationship Management (CRM)

• Account Management: Build and maintain long-term relationships with key clients to ensure repeat business. Dealing with international key customers will be an added advantage.
• Feedback Integration: Collect and analyze client feedback to improve service delivery and product offerings.
• Customer-focused solutions: Develop customized solutions to meet client-specific needs.

4. Collaboration and Coordination

• Internal Collaboration: Work closely with the technical and operations teams to ensure the seamless delivery of solutions.
• Stakeholder Engagement: Act as the primary liaison between ERIKS and clients, ensuring alignment of goals.
• Global Partnerships: Leverage ERIKS’ global network to access resources and best practices.

5. Proposal and Contract Development

• Proposals: Prepare and present detailed proposals, pricing structures, and tender submissions.
• Negotiations: Lead contract negotiations to ensure favorable terms while maintaining profitability.

6. Brand Representation

• Corporate Ambassador: Represent ERIKS at industry events, trade shows, and conferences to enhance brand visibility.
• Thought Leadership: Share industry insights to position ERIKS as a trusted advisor in the marketplace.

7. Sustainability and Compliance

• Sustainable Growth: Promote ERIKS’ commitment to sustainability in all business development activities, reflecting ISO 14001:2015 standards.
• Regulatory Adherence: Ensure compliance with local and international laws and ERIKS' ethical & safety standards in business dealings.

8. Reporting and Analysis

• Performance Metrics: Monitor and report on business development activities, ensuring transparency in progress toward targets.
• Market Intelligence: Provide regular updates on competitor activities and market conditions.

9. Any other duties/projects as assigned by your immediate supervisor

Job Holder’s Specifications (Must Have)

· Possess at least a minimum Diploma in Engineering / Mechanical discipline or equivalent

· Minimum 5 years of sales experience in a related field, especially the Semiconductor sector

· Computer literate, excellent interpersonal, communication, and presentation skills

· Strong knowledge of business development and negotiation skills

· Team and sales-oriented, results-driven, self-starter with the ability to work well with little supervision and lead a team to meet business goals

· Knowledge of mechanical engineering products is an added advantage

· Enthusiastic, independent, motivated, good team player who is result-oriented and customer-focused

· Possess a valid driving license and own transport

We seek a dynamic and experienced Manager to oversee daily operations, streamline processes, and ensure departmental efficiency. The ideal candidate will have strong leadership skills, a knack for problem-solving, and a proven ability to manage budgets, teams, and resources effectively.

Key Responsibilities:

• Applicant must Manage and control daily work operations at Mechanical and Electrical project sites of Fusion Engineering & Services Pte Ltd at various locations in Singapore (Construction and plant maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site to work towards Zero LTI
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• etermine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Key Responsibilities

Lead-to-Quote Process Governance:

• Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics.

Regional champions and market rollout:

• Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve their productivity and workflow.
• Plan, coordinate, and execute CRM rollouts across multiple countries / legal entities, managing timelines, milestones, and stakeholders.
• Act as regional / legal entity champions, managing relationships with local teams to increase adoption of CRM system, foster alignment to global Standards while facilitating platform support requests.

Training and change management:

• Orchestrate training, support and implement feedback from end-users to maximize the user adoption and efficacy of the CRM system.
• Regularly communicate new features, updates, and tips for using the CRM system to maximize its value
• Build and nurture a community of CRM users in the responsible regions / LEs, encouraging the exchange of best practices and tips for efficient system usage.
• Collect and share user feedback to improve the CRM system and the user experience.

CRM Development and Continuous Improvement:

• Collaborate closely with platform operations team to deliver system enhancements and bug fixes to optimize the CRM platform for end users. Actively participate in gathering requirements, designing solutions and final testing and technical acceptance

Key Requirements

• Bachelor’s degree in Business Administration, Sales or a related field. Relevant certifications (e.g., Microsoft Certified: Dynamics 365) are a plus.
• 3–5 years of experience in Technical Project management or Sales operations related role.
• Experience working with Microsoft Dynamics 365 CRM or a similar CRM system is advantageous.
• Experience with lead-to-quote process governance and CRM systems implementation is advantageous.
• Strong project management skills with the ability to prioritize and multitask in a global setting.
• Excellent communication, facilitation, and interpersonal skills to engage stakeholders and lead training sessions.
• Strong problem-solving and troubleshooting skills for CRM-related issues

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Roles & Responsibilities

1. Applicant must at least has 1 year or more of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. Assist Operation Manager to train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Task Management

• Develop and implement a comprehensive product quality improvement plan, aligned with the organization'soverall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyse root causes of quality issues.
• Developing and implementing corrective and preventive actions to prevent future quality issues.
• Monitoring and reporting on product quality metrics to track progress and identify areas for improvement.
• Conduct audits and assessments to identify and address potential quality risks.
• Collaborate with suppliers to ensure their products meet our quality requirements.
• Collaborating with various teams such as engineering, manufacturing, classification societies, and suppliers to ensure consistent quality throughout the product lifecycle.
• Stay up-to-date on the latest quality improvement methodologies and tools.
• Track and analyse warranty data for reporting, change implementation to new products and continuous improvement
• Identify and communicate process and product improvements.
• Continually seek to identify areas of quality risk and resolve them before they impact on the vessel.
• Delivery of regular communications & reports to the Key internal relationships.
• Establish and maintain high standards of quality and control of cost within budget limits.
• Carry out customer familiarization of our products.
• Occasional travel to vessels country operating area to conduct fact finding on their operations and acceptance of our products in operation for quality.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and reliable.
• Ensure liaison with shipyard personal and management to ensure product quality performance is consistent with the aims of the organization.Develop and maintain key external relationships with partners, customers, contractors, suppliers and official
• bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop and manage quality improvement documentation and reporting.
• Develop full understanding of vessel/product specifications and performance.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation to the shipyard.
• Personal Management
• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

Service Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• NITEC/Higher Nitec/ Diploma in business adminstration/engineering or equivalent
• Minimum of 1 year of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

• Up to 15 days Annual Leave + AWS + VB
• 1 Year Contract
• Up to $3000 Per Month
• West Area
• Healthcare sector
• Shift Roster Basis (40 hours a week)

Responsibilities:

• Provide exceptional customer service by thoroughly understanding and addressing the needs of each caller.
• Offer accurate and relevant information to effectively resolve inquiries over the phone.
• Schedule or reschedule appointments according to the caller's preferences.
• Manage additional administrative tasks, including email correspondence, referral requests, and emergency activations.

Requirements:

• Minimum Diploma in any discipline
• Prior working experience in contact centre is advantageous

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781