Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

JOB DESCRIPTION

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Defence Collective Singapore (DCS) manages the Singapore Discovery Centre (SDC), the SAF museums and the future National Service (NS)-Themed Gallery to meet MINDEF/SAF’s objectives to strengthen commitment to Singapore and community support for NS / defence.

Responsibilities:

• Oversee the effective operational management of SDC to enhance visitor experience and visitorship.
• Develop SDC’s strategic long-term plans and multi-year budget requirements to achieve SDC’s objectives in discussion with DCS HQ.
• Manage SDC’s operations to ensure a high standard of visitor experience and effective management of SDC’s facilities and assets.
• Management and oversight of projects in SDC.
• Co-develop SDC’s branding and marketing strategies and materials with DCS HQ.
• Enhance and customise public programmes to better cater to SDC’s needs and improve public engagement.
• Management of SDC’s Volunteers and social media.
• Oversee, manage and grow SDC members.
• Ensure that all procurement policies are adhered to and all financial documents are in order before submission to DCS HQ for endorsement.
• Lead talent management and development to ensure SDC’s current and future capability and people requirements are met.
• Establish and maintain effective relations with relevant counterparts in the local and overseas attractions, museums and defence community.

Requirements:

• Bachelor / Professional Degree (Business / Finance degree preferred).
• Min 15 years working experience with 10 years in managerial role.
• Candidate must possess strong people management skills and preference will be given to those with working experience in attractions/ museum/ gallery related organisations.
• Good knowledge of operations management, events management, marketing, public engagement, building and facilities management.
• Strong communication, influencing and negotiation skills.
• Excellent problem-solving skills and agility.

• Manage & develop new customers based for service sales in the industrial, Marine & Offshore/Oil Gas market.
• Responsible for maintaining a high standard level of customer services and good customer relation.
• Responsible for maximizing a high level of profit margin and ensure meeting the pre-set sales target.
• To identifying and developing sales & marketing strategies to exhaust opportunities in the local market as well as to exploit overseas markets.
• Make sales presentation and provide technical support to customer
• Gather information on market demand, competition and latest technologies.
• Submission of weekly, monthly and quarterly reports.

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Description:

Ø Able to prepare and cook simple healthy meals for children according to the menu provided.

Ø Clean up kitchen and food consumption area after lunch/tea break.

Ø Maintain hygiene of food storage areas.

Ø Experience cooking in childcare preferred but those with no experience but willing to learn are welcome

Ø Clean and disinfect classrooms, toilets, common areas.

Ø Carry out other cleaning duties assigned by principal as needed.

Ø Maintain store and update cleaning inventory items to Principal.

Ø Enjoy working with children.

Benefits/Requirements:

Ø Annual Leave

Ø Medical Benefits

Ø Working location: Pandan Garden (near Jurong East)

Qualifications

Ø Valid Food Hygiene Certificate

Ø If no certificate, company will sponsor you to get certified.

Job Description:

• Preparing contracts for external stakeholders (including maintenance contracts).
• Preparing budget for the medical centre.
• Preparing presentations for internal/external stakeholders.
• Liaising with internal stakeholders e.g. Finance, HR, IT Departments.
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord.
• Participate in procuring various services for the medical centre.
• Regularly processing and reviewing invoices, outsourced services and centre's licenses.
• Data entry and consolidation.
• Prepare and coordinate licensing and audits (Ministry of Health, National Environment Agency and Ministry of Manpower).
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals.
• Liaison person for research projects.
• Preparing monthly workload statistics / dental reports.
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding.
• Preparing and coordinating reports to Migrantwell Singapore.

Requirements

• Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Work Location

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk, #01-24, Penjuru Recreation Centre, Singapore 608538

We are currently recruiting a part-time cleaner for our student care centre, which offers after-school and enrichment programmes to primary school students.

• Location: Jurong West St 52

• Work hours: Mondays to Fridays, 11am - 1pm

Job Duties
• Cleaning/disinfecting of centre premises and furniture
• Washing of kitchen items
• Assist in other duties, e.g. serving of breakfast, lunch, tea break
• Other ad-hoc duties as assigned by Centre Manager

• Maintain cleanliness and orderliness of the center environment
• Empty trash bins and keep the bin area clean

Job Requirements
• Singaporean/PR applicants

- Responsible and hardworking
• Meticulous with good attention to details
• Enjoys interacting with children
• Past experience working in childcare / student care centre is an advantage

Interested applicant, kindly send in your resume along with current employment status, last drawn salary and availability to 80813703.

Industry/ Organization Type: F&B Working

Location: Sentosa

Benefit : AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Duration: Permanent Service Crew

• Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

• Salary Package: S$2000-3500

• Related experience in the F&B industry.

• Love to interact with customers.

• Wine knowledge (WSET Level 1 or 2) will be extremely beneficial but not needed.

• Good communication skills and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• Local candidates with related work experience in F&B are welcome to apply.

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

DUTIES/RESPONSIBILITIES:

• Fabrication: Fabrication fittings based on client requirement

• Performing maintenance: Managing routine maintenance of equipment and infrastructure

• Repairing equipment: Diagnosing problems and repairing faulty equipment

• Maintaining records: Keeping detailed records of equipment, including repair history

• Suggesting improvements: Suggesting new solutions to improve the performance of equipment or systems

REQUIRED SKILLS/ABILITIES:

• Technical skills: The ability to install, repair, and maintain equipment or systems

• Possess a Nitec/Diploma/Degree in a relevant discipline

• Interpersonal skills: The ability to communicate with others and work well with them

• Time management skills: The ability to meet time constraints

• Problem-solving skills: The ability to diagnose problems and prepare solutions

• Organization skills: The ability to keep work areas clean and organized

• Min. NITEC/Diploma in Electrical, Electronic or Mechanical Engineering

Job Overview:
The Service Engineer plays a critical role in managing and executing complex maintenance tasks and troubleshooting for our fire protection systems. This role involves technical expertise and close collaboration with the service team to ensure system functionality and client satisfaction.

Key Responsibilities:

• Conduct in-depth inspections, diagnostics, and repairs on advanced fire protection equipment.
• Provide technical guidance and support to the service team, ensuring high-quality service delivery.
• Document and report service activities, system performance, and client feedback.
• Initiate project meeting and work schedules.
• Assist Service Team manager in monitoring and managing the day- to-day operations of project.
• Assist in training junior technicians on system maintenance and troubleshooting.
• Adhere to all safety guidelines and industry standards in field operations.

Requirements:

• Min Diploma in engineering or a related field, or equivalent experience.
• 2 - 3 years of relevant experience in servicing, commissioning or engineering or related field
• Experience with fire protection system (eg fire alarm panel) will be in advantage
• Strong technical knowledge and problem-solving skills.
• Excellent communication and teamwork abilities.
• Detailed oriented, multi –tasking and able to handle stress

Job Summary:

The service technician provides efficient after-sales technical services and support, including assembly, PDI, delivery and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

Job Description:

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customers
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• Any other duties as assigned by the company.

Experience & Qualification:

• NITEC or Diploma in Automotive Technology, Mechatronics or Mechanical Engineering.
• Overhead crane service and repair experience is preferred.
• With Class 3 license is preferred.
• Able to work independently with minimum supervision.
• Technical knowledge in automotive repairs.
• Team player with good discipline and work attitude.

As a Service Engineer, you have to :

• Attend to equipment fault at customers’ premises.
• Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities.
• Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault.
• To carry out periodic maintenance for our customers.

You should :

• Possess a Diploma in Electronics and/or Electrical Engineering.
• 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.
• With good interpersonal communication skills.
• Have a valid Class 3 license.
• Be ready for rotating stand-by duty.

Job Purpose:

Mechanics maintainand repair machines, heavy equipment, cranes,and sub-assemblies in the workshop.

Responsibilities:

• Positive outgoing approach and attitude to all tasks
• Maintenance and servicing experience on heavy machinery crawler or mobile, forklifts, MEWPs. Experience working on mobile cranes such as Linkbelt, Tadano, Kato, Sany, XCMG, Zoomlion (highly desirable, however we will train and upskill the right candidate from all mechanical backgrounds)
• Experience working in planned and reactive maintenance environments.
• Strong diagnostic and fault-finding skills.
• Strong time management skills
• High attention to detail with the ability to complete paperwork and service records accurately.
• The ability to pass a medical pre-employment examination.
• Any other ad-hoc dutiesas assigned by the Company.

Qualifications:

Possess either NITEC or Diploma in Mechanical Engineering

Experience:

• Minimum 5 years’ experience in related industry.
• Able to work from plans specification.

Competency:

• Able to work well in team as well independently.
• Possess valid SG class 3 driving licence.
• Possess valid Class 4 & 5 driving licence will be an advantage.

Job Title : Service Crew ( Social 7 am - 7 pm)

Location: Travelodge Harbour Front

Job Description:
We are looking for enthusiastic and dedicated Service Crew members to join our team for the breakfast service at our hotel. As a Service Crew member, you will play a vital role in ensuring a smooth and enjoyable dining experience for our guests, particularly during the buffet service.

Key Responsibilities:

• Buffet Service Management: Oversee the breakfast buffet, ensuring that food items are well-presented, replenished, and maintained at optimal temperatures.
• Guest Interaction: Greet guests and take room numbers for verification while ensuring a welcoming and pleasant atmosphere.
• Replenishment: Ensure timely replenishment of food items and beverages at the buffet.
• Cleanliness and Organization: Maintain a clean and organized dining area, ensuring tables and buffet stations are tidy.
• Customer Service: Provide excellent service to guests, promptly attending to any requests, inquiries, or issues.
• Food Safety: Adhere to all food safety and hygiene protocols while handling food items.

Job Requirements:

• Prior experience in food & beverage service or hospitality is an advantage but not required.
• Positive attitude with a strong commitment to delivering exceptional customer service.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Strong communication skills in English (additional languages are a plus).
• Must be a team player with good interpersonal skills.
• Physically fit to handle standing for extended periods and moving food and trays.
• Open to applicants from all backgrounds; we do not discriminate based on race, gender, or religion.
• Singapore Citizens or Permanent Residents preferred, but all applicants are welcome.

Why Join Us?

• Opportunity to work in a dynamic and supportive team.
• Competitive compensation and benefits.
• Friendly and inclusive workplace environment.

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The Centre Management System Support, Executive/Senior Executive is responsible for overseeing the upkeep, procurement & maintenance of all exhibits, audio-visual equipment, facilities and essential services for daily operations for centres/museums under Defence Collective Singapore (DCS).

RESPONSIBILITIES

• Maintenance Planning: Planning and implementation of building maintenance programs for architectural, electrical, and mechanical, exhibits and attractions AV lighting systems. Co-ordinate and liaise with internal and external vendors for the execution of maintenance services. Conduct joint inspection rounds with Specialists/Technical Officers on building/Exhibit/AV & lighting defects.
• Safety Compliance: Ensure compliance with safety equipment, work methods, and procedures. Promptly rectify any unsafe situations, adhering to Workplace Safety and Health (WSH) regulations. Be responsible for implementing Company’s SOP and policies including compliance to QEHS policies. Conducting regular checks on the entire building to ensure the prompt removal of fire hazards, proper functioning of fire escapes, fire doors, and obstruction-free access.
• Supervise Works: Control and supervise all AV Lighting and exhibition related works performed by Specialists/Technical Officers and contractors, including those carried out by tenant's fitting out contractors. Supervise and inspect the works of contractors and the works of the service providers (cleaning, housekeeping, landscaping, pest control, car park and security). To ensure contractors’ compliance to safety, regulations and level of standards set by DCS.
• Repairs and Emergency Situations: Responding to emergency situations & troubleshoot sound and video and ensuring prompt repairs of property facilities. Providing updates to Centre Management team with regards to the situation.
• Procurement: Manage budgetary control of expenditures including preparation of annual budgets and forecast. Conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timeline including putting up of documents and procurement for OPEX/CAPEX requests.
• Daily Operations: Responsible for the coordination of meetings and events such as logistics support, obtaining quotations, raising of invoices etc. Conduct regular inspection of the centre to ensure high standard of cleanliness and service are provided by term contractors related to cleaning, landscape, pest control etc.
• Reports: Monitor and report on the work progress of minor improvement projects or A&A work. Tabulate inspection report and plans for defects rectification.
• Project Management: Procurement of services as well as management of services and projects from inception, execution and to completion. Project lead to manage all aspects of project.
• Event Management: To provide audio, visual and media services for events and activities (e.g. Family Day, celebrations, etc). To help staff (hands-on) on setup of technology in the venues.
• Others: provide training to staff and students on the use of AV and lighting equipment, carry out any ad-hoc duties, handyman work, projects as assigned.

REQUIREMENTS

• Minimum diploma in the audiovisual technology, sound engineering, lighting design technology or any related field, such as digital media or related disciplines.
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling oral and written communication in English.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Possess strong working knowledge with maintenance work, local codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety.
• Withstand various strenuous activities such as frequent walking, prolonged standing, climbing ladders, bending, and kneeling without restriction.
• Able to work on rotating shifts, weekends, and public holidays.
• Relevant experiences in facilities management/MCST, ACMV, M&E Systems, building automation system (BAS), Certification as Fire Safety Manager will be an added advantage.

We are looking for a passionate and results-oriented IT Service Management (ITSM) consultant with 5 years of experience in designing, implementing, and optimizing ServiceNow solutions for improved IT service delivery. Proven ability to collaborate with clients to understand their needs and translate them into customized ServiceNow configurations. Expertise in ITSM methodologies (ITIL) and a strong track record of achieving successful project outcomes.

Job Description

• Analyze client's current ITSM processes and challenges to recommend the most suitable ServiceNow modules (ITSM, ITOM, CSM).
• Run design workshops to help business analyst gather stories.
• Design workflows and configure the ServiceNow platform to automate tasks and streamline service delivery.
• Develop and deliver training programs to ensure users can effectively utilize the new ServiceNow system.
• Provide ongoing support, monitor system performance, and collaborate with clients to optimize their ServiceNow environment based on usage data.
• Supports the defect and enhancement processes with the Product/Process Owner, including validation and prioritization of defects and enhancements.
• Assists with UAT execution if appropriate.
• Supports process walk-through for training development.

Requirements

• Bachelor Degree in IT related discipline
• Minimum of 5 years experience of ServiceNow and/or Servicedesk implementation
• In-depth knowledge of ServiceNow as foundation. Should be well-versed in core ServiceNow modules (ITSM, ITOM, CSM) and their functionalities. Understanding of integrations with other systems is a plus.
• Familiarity with established ITSM frameworks like ITIL (v4/v3) is essential. Being able to translate these frameworks into practical ServiceNow configurations is key.
• A strong understanding of core IT service management processes like incident, problem, change, and service request management is crucial.
• Experience with workflow automation tools and scripting languages used within ServiceNow is valuable.
• The ability to analyze a client's current ITSM practices, challenges, and business goals is vital for recommending the right solutions.
• Should be able to translate client needs into tailored ServiceNow configurations that optimize workflows and address their specific pain points.
• Demonstrate an understanding of how ServiceNow implementations can lead to cost savings, increased efficiency, and improved service delivery.
• The ability to define and track relevant metrics to measure the success of the implemented ServiceNow solution is essential.

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

The Senior Service Engineer is responsible for providing technical expertise and support at customer sites. This role involves installing, maintaining, troubleshooting, and repairing equipment and systems to ensure optimal performance and customer satisfaction. This role is also a Team Lead for specific Service Team.

Key Responsibilities:

Installation & Commissioning

· Perform installation, setup, and commissioning of maritime equipment and systems onboard vessels or at customer facilities.

· Conduct functional testing and calibration to ensure systems meet operational requirements.

Maintenance & Troubleshooting

· Diagnose and resolve technical issues on mechanical, electrical, and control systems.

· Conduct scheduled and preventive maintenance to minimize equipment downtime.

· Prepare detailed service reports and recommend corrective actions.

Customer Support

· Provide technical advice and training to customers to ensure proper system operation.

· Act as the primary point of contact for technical support during and after project completion.

Compliance & Documentation

· Ensure all work complies with industry standards, safety regulations, and company policies.

· Maintain accurate service records, inspection reports, and parts inventory.

Collaboration

· Liaise with internal teams (sales, engineering, and procurement) to ensure seamless service delivery.

· Provide feedback to improve product design, reliability, and customer experience.

Leadership

· Leading and guide team members

We are a Singaporean SME located in Jurong area, manufacturer and agent for Weighing and Weighing Related Equipment, Electronic Measurement & Control Devices, Powder Processing Equipment and Systems, and Packaging Equipment. The foundation of our continued success over the past 69 years is a dedicated and professional team that strives relentlessly to overcome all challenges.

We are looking for suitable and qualified professionals to join us and contribute to our dynamic organization.

You will be part of the Engineering team to provide service to both local and overseas customer, which will involve maintenance and servicing of process equipment, installation, testing and commissioning.

THE ROLE: __________________________________________________________

* Conduct all aspects of service activities; include attendance to technical meeting and discussion with client, and overseas travel to support our regional market.

* Comprehend Electrical/ Mechanical/ Process and Instrument design and shop drawings.

* Working closely with Sales and Project teams in projects execution, plants and equipment installation, testing, commissioning, training, repairing and servicing.

* Candidate with prior experiences will have the opportunity to design and build customized solutions for client.

* Identify variation works and submit accurate cost implication

* Schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings, specifications and approved QA/QC checklists

THE PERSON: ________________________________________________________

* At least Diploma in Mechanical / Mechatronics Engineering or its equivalent

* Working experience in related field of Solids Bulk Handling, Powder Processing Machineries, Bulk Packaging Machines.

* Fresh graduates are welcome to apply.

* Possess good communication and facilitation skills, and the use of Microsoft Project, ACAD, Solidworks

* Valid Class 3 driving license in Singapore as added advantage

* Hands-on, practical and independent person who is able to travel

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Description

• To be able read Hydraulic Circuit Drawings

• Experience in Heavy machinery related to hydraulics such as crane, winch & HPU tc..,

• Experience working in any Marine Vessel /Ships

• Has Knowledge in Instrumentation & Motor Control

Job Requirement

• ITE in Mechanical

• Able to write Service Report

• Able to follow the safety procedure

• Computer Literate

• Can work independently

• Willing to work overseas & accept offshore/onboard assignment

Job Benefits

• Positive and close knitted working environment

• Training Provided

• Onboard Allowances

• Group Hospital Surgical Insurance/ Group Personal Accident Insurance

• Annual leaves starting with 14 days and up to 21 days

Working location:

15 Kwong Min Road

Singapore 628718