Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Job Description:

· Client & partner management

· Office administrative work

· Answering phone calls and emails

· HR work and worker management

· Invoicing and purchasing

· All other related or ad-hoc duties assigned

Job Requirement:

· Proficient in MS Office skills

· Proficiency in Xero is a plus

· English speaking, English and Chinese speaking is a plus

· Strong in verbal communication, interpersonal and organisational skills

· Willingness to work in stressful environments

· Ability to multi-task, work under pressure and meet tight deadlines

Benefits:

· Flexibility of WFH if proven to perform well remotely

· Prospect in promotion to a higher managerial position

· Team-working environment with ‘Family’ cultures

· Medication allowance and welfare

· Remuneration shall be based on years of experience and qualification.

We apologise that only shortlisted would be notified.

TECHNICAL SKILLS/KNOWLEDGE:

· Possess a high-level knowledge of CAD-based systems (Autodesk Architecture 2019 preferred), Revit, Microsoft Windows-based systems (Word, Excel, PowerPoint, Project, etc.); 3-D modeling experience preferred, but not required.

· Possess excellent written and oral communication skills.

· Possess strong interpersonal skills among the project team, consultants and client representatives.

· Ability to travel to and from the firm by automobile to attend project site meetings/surveys.

· Understanding modern architectural / construction means and methods; and the ability to fully detail these systems in coordination with structural, mechanical and civil trades.

· Proficient understanding of Construction Drawing/Detailing of various commercial and institutional building systems of significant size. Healthcare architectural design experience preferred.

· Ability to solve complex architectural design and construction problems to serve the Client’s program and advise the Senior Management team of any issues that deviate from the program goals and/or that impact the project budget and timeline.

· Proficient understanding of MEP, Structural and Site/Civil Engineering trades, while understanding the impact that these trades have on the architectural design concept. The Project Manager must possess the ability to direct consulting teams in the early stages of design and be involved in the election of structural and MEP systems and assemblies for each Project(s). The Project Manager must properly coordinate these consultant trades throughout the Construction Document phase.

· Ability to manage multiple projects at various stages of development.

· Ability to function comfortably, gain trust, confidence and deal effectively with a wide range of individuals including clients, owner’s representatives, consultants, contractors and project team.

KEY ROLES/RESPONSIBILITIES:

Must proficiently serve in the following capacities throughout each architectural project:

· Will be the Project Lead in in developing design and construction documents for bidding and construction on multiple projects.

· Will lead a team of 2-3 staff members and be responsible for their productivity throughout each Project. The PM will consistently meet with team members to direct workload and review project timelines/milestones.

· Will lead the field measuring survey of existing spaces and structures and direct the junior staff accordingly to produce efficient and accurate surveys.

· Will develop design / space plans based upon the Client’s approved program requirements (assist client with programming).

· Serve as the Construction Administrator during the Construction Phase, as required. Specific responsibilities during this phase include:

· Review and approval of Shop Drawings & Submittals.

· Responding to Contractor’s Request For Information (RFI’s).

· Review of Contractor’s Payment Applications and advise Project Architect in a timely manner that said applications should be certified for payment.

· Review and Approve Change Orders, advising Project Architect that a change in construction cost has occurred.

· Prepare and Issue Construction Field Directives under the supervision of the Project Architect and/or senior management team.

· Perform Punch Lists at Substantial Completion.

· Attendance at on-site construction project meetings will be required and the Project Manager will keep accurate meeting minutes according to the firm’s standard format. The Project Manager will advise the General Contractor and the senior management team of any critical path and long lead items that will affect the project goals.

· Exhibit entrepreneurial qualities that could support business development.

· Organize and direct the architectural and/or engineering team to execute the work in an orderly, timely, and coordinated manner.

· Perform quality assurance checks on all drawings and documents related to assigned projects.

· Issue progress review sets of drawings to Project Architect/senior management team at various levels of development, according to established project milestone dates.

· Make decisions independently and/or as part of the management team, to adhere to the Design Concept, Project Budget, Project Timelines and Milestones.

· Exhibit excellent administrative and personal time management skills while having the ability to prioritize assigned tasks and delegate efficiently to maintain established project timelines and milestones. Project Manager shall advise Senior Management team of any deviations to project timelines and milestones.

· Exhibit strong multi-tasking abilities which allow performance of the above responsibilities for multiple projects simultaneously.

· Oversees training of junior staff and implementationof drafting standards, providing mentorship and assistance in solving technical related project complexities.

· Commitment to meeting project deadlines and milestones while understanding his/her role as part of the project team. The Project Manager understands that he/she must move strategically into different roles during the course of the project in order to achieve the overall project goals.

· Apply excellent research skills to insure project code compliance and to fully develop project technical specifications.

· Strong building agency experience; prepare applications, draft responses to agency objections, define alternate approaches to achieve project approvals.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Stewarding (house steward), we rely on you to

• Cleaning and maintenance of assigned F&B equipment and kitchens
• Ensure that correct procedures are followed
• Prepare adequate and appropriate equipment for F&B
• Follow hotel's hygiene and sanitation standards during duties

We are looking for someone who:

• Preferably has experience working in a hotel background
• Must be a friendly, helpful and trustworthy leader
• Enjoys planning, organizing and problem solving
• Enjoys being challenged
• Committed to maintaining quality standards
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now!

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping Coordinator, we rely on you to

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Attends to all guest requests within the stipulated standard of the hotel.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

Salon Manager Job Description

We are looking to employ an efficient and highly skilled salon manager to oversee all salon operations. The salon manager's responsibilities include enforcing staff compliance with the salon’s health and safety policies, identifying ways to increase salon revenue, and ensuring that salon equipment is serviced and repaired as needed. You should also be able to provide the salon owner with regular updates on salon activities.

To be successful as a Salon Manager, you should demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Ultimately, an exceptional Salon Manager should achieve excellent customer service by ensuring that clients have pleasant salon experiences.

Salon Manager Responsibilities:

Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

Recruiting salon staff that meets mandatory educational and licensing requirements.

Preparing work schedules for salon staff.

Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

Monitoring salon supplies and equipment and ordering new stock as needed.

Creating and distributing promotional material to attract new clients.

Addressing and resolving client complaints regarding salon services and employee behavior.

Processing clients’ payments and maintaining accurate financial records.

Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

Proven experience managing a salon.

Proficient in all microsoft office applications.

The ability to work in a fast-paced environment.

Excellent organizational skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable