Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Overseeing all purchasing and stock management

• Responsible for one sub-segment or a complete product portfolio of the business and manage, for the Group, the full marketing strategy for its portfolio (Vision & Roadmap, SPRINT, Launch, support to MARCOM; Portfolio Management incl. EOL, TCO).
• Responsible to drive the business in order to build revenues and profitability today and in the next 1 to 3 years for its assigned sub-segment / product portfolio, with limited support of the Business Segment Manager.
• Market Analysis & Customer Intimacy :                                                                                    Understand trends, identify partnership opportunities, be close to the market, synthetize customer insights, analyze how to create differentiation, value pricing, …)
• Create a clear vision & 1-3-year roadmap :                                                                                      Define company vision and 1-3 year growth/profitability objectives, make & defend business plan
• Product Roadmap Execution & Delivery :                                                                                          Define new product candidates & prepare SPRINT, define & prioritize segment product cost reduction plans and performance upgrades. In cooperation with R&D, prioritize R&D resources according to highest possible ROI / business strategy. Communicate the roadmap and plans to the wider organization, …
• Product Launch & Downstream Product Management :                                                            Define & contribute to development of communication programs, marketing campaigns, tools, and training programs aimed to drive profitable growth and visibility for internal, external stakeholders, support Product Launch, product administration, …
• Business Support :                                                                                                                          For important projects, support commercial team during pre-sales phase and/or coordinate internal resources to deliver required support to close the project.

Team Summary

The Solutions team in Visa Direct is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,
• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,
• Troubleshoot issues by developing a deep understanding of how our product works,
• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,
• Test environment configuration, setup and liaise with internal/external stakeholders to facilitate implementation processes.
• Advocating for client’s views internally and driving continuous product improvements based on client feedback.
• Enabling Sales Consultants and peers with product / technical knowledge, providing coaching for junior members of the team on product capabilities and customer onboarding requirements
• Contributing and managing support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,
• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Director, Commercialisation and Solutioning APAC for Visa Direct Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Manage and support the Passenger Relations and Porter teams, ensuring smooth daily department operations.
• Champion and promote the Heartist Culture within the PRO and Porter departments.
• Monitor the appearance, standards, and performance of team members, with a focus on grooming, training, and fostering teamwork.
• Ensure team members are well-versed in lounge services and the airport layout.
• Develop and implement Business Continuity Plans (BCPs) to ensure uninterrupted lounge operations during crises.
• Contribute to projects focused on enhancing service delivery, IT systems, and lounge infrastructure.
• Collaborate with Talent & Culture on recruitment, selection, and performance management processes.
• Maintain strong communication and collaborative relationships with all operating departments.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare is seeking a dynamic Marketing Executive/ Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai, Hangzhou and Kuala Lumpur. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skUpdateills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Marketing Assistant Manager / Manager to become part of our dynamic team.

Job Highlights:

• Attractive remuneration package
• 5-day work week
• Hybrid WFH option
• Free aesthetics treatments up to SGD6000 per annum

Responsibilities:

• Participate in a 3-month job rotation at the front desk and conversion centers of our Singapore and/or Shanghai clinics, gaining direct experience in aesthetic clinic operations and customer service, essential for a comprehensive understanding of the client-facing aspects of the business, crucial for a marketing manager role.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.

Qualifications:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of Shopify in terms of maintenance, launch, shop construction and admin system.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

(A) JOB SUMMARY

• Manage daily patient's discharge and preparation of their bills including weekends and public holidays (on rotational basis).
• To coordinate requests for information by insurers, medical concierge prior to admission, inflight and post discharge.
• Establish good working relationship with insurers, medical concierge including medical clinic staff.

(B) PRIMARY DUTIES & RESPONSIBILITIES

• Assist to provide bill estimation to insurers, medical concierge and any other information relating to the issuing of a LOG before patient's admission.
• Work with clinic to facilitate insurers issuing a LOG.
• All insurance guaranteed cases must be supported with a LOG from an approved insuers unless otherwise stated without which, the bill must be fully settled on the day of discharge. To advise patient to seek reimbursement from their insurers directly.
• For inflight cases, ensure all documentations provided are in order, the amount covered is sufficient to cover the bill amount otherwise to trigger an email to the insurer to top up the coverage before the patient's discharge.
• During discharge, work with BO and PSC to ensure that non-covered amount such as companion charges, foreign insurers admin fee, room difference (if any) is/are collected before patient's leave the hospital otherwise to ensures some preauthorization amount is obtained from patient's credit card before leaving the hospital.
• Work with PSC and BO staff to manage sending the final bill with interim LOG to the insurer including the discharge summary within a week from date of discharge.
• To assist insurers/medical concierge on requests for reports, summary/detailed bills, discharge summary, etc to facilitate them to process the bills.
• Final LOG will be provided by insurers/medical concierge and to forward it to BO AR team to send final bill to insurers for payment.
• Assist in reviewing workflows and processes on a regular basis.
• Undertake any other duties as assigned by supervisor and/or management.

(C) REQUIREMENTS:

• A minimum of a polytechnic diploma graduate
• Preferably 1-2 years in a healthcare settings, preferably with some insurance background,
• Good team player with excellent interpersonal skills
• A detail oriented and ability to multitask
• 5.5 days work week 8:30am to 5:00pm / Sat or Sun 8:30am to 1pm

What a Data Science Manager does at Visa:

The Data Science Manager will be the strategic orchestrator of our data and analytics ecosystem, translating complex business challenges into impactful data solutions for our clients. This role requires a visionary who can integrate business strategy with technical execution, managing entire lifecycle of data products. You will identify, prioritize, and drive data initiatives to uncover strategic insights, collaborating closely with cross-functional teams to convert raw data into actionable business value. 

Why this is important to Visa

This role will support our client’s business by driving sales growth, optimizing marketing efforts, and improving customer engagement. It offers opportunities for professional growth in data analytics, enhancing your skills with cutting-edge tools. You will collaborate with diverse teams and explore innovative solutions to make data-driven decisions.
 

Proactive, Cheerful, articulate and experienced individual with a customer service disposition.

For the right candidate good career prospects are assured.

The position is for our Gastrobarat Robertson Quay that serves Drinks along with Thai and Indian cusine

Salary range: starting from 156,000-216,000 SGD per annum + RSUs

We’re looking for a Product Manager to lead our efforts in integrating and optimising national payment scheme integrations across the APAC region. This role will focus on expanding Wise’s reach through new payment scheme integrations while continuously improving the performance of existing scheme integrations.

What You’ll Do

• Understand customer needs: Build an understanding of how payment schemes impact our customers, and use this understanding to drive product decisions. 

• Determine which payment schemes in APAC Wise should integrate with: Work with internal teams, regulators, and payment scheme operators in order to build a multi-year roadmap of which payment schemes Wise should be connected to.

• Integrate with payment schemes: Alongside engineering leads, you’ll be leading technical integrations with payment schemes. 

• Monitor and optimise: Use data to track the performance of integrations and drive continuous improvement.

• Drive operational excellence: Identify and implement improvements to enhance the performance, reliability, and cost-efficiency of the scheme integration.

Team Summary

The Risk & Data Solutions team is responsible for leading the strategy, prioritisation, development and delivery of Visa’s product roadmap for all risk and data solutions in the Asia Pacific markets in our Value Added Services (VAS) organisation. The team collaborates with local and global stakeholders to develop and scale Visa’s risk and data solutions for our respective markets.

What a Manager: Acquiring Risk Solutions does at Visa:

As the Manager: Acquiring Risk Solutions at Visa, this role will have responsibility for the management of risk solutions for acquirers and merchants in Asia Pacific. You will contribute to the strategy, prioritization and deployment of the solution portfolio in the Asia Pacific region.  You will collaborate with key stakeholders, including partners and clients in the development of solutions, contributing to solution design, deployment and performance of the service.

Important to the role is a client-oriented mindset when developing solutions while having a strong commercial understanding of a network business and application of leading payment technologies. Your passion for growing new business, exceptional stakeholder skills and a market-focused approach will enable you to succeed in this role.  This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.

This role is based in the Asia Pacific regional hub in Singapore and will work closely with priority markets on solutions development and development.

Specific areas of accountability will include:

• Spearheading sales and client engagement for the AP region, being the prime advocate driving adoption of the platform
• Proactive management of the sales pipeline including forecasting, client contracting, implementation prioritization and billing
• Being an SME and advocate for Visa’s acquiring risk solutions, conducting workshops and training on with multiple players in the ecosystem including clients, merchants, regulators, and Visa’s various functional units across AP
• Being the internal advocate for the implementation of Asia Pacific requirements with regional and global teams.
• Providing guidance and expertise to product and client facing teams and support discussions with prospective clients with specific focus on Visa’s solutions.
• Providing input and leadership on regulatory and industry developments
• Close monitoring of market trends, emerging technologies and prospective partners in the general fraud space

The Manager: Acquiring Risk Solutions will report to the Director of AP Authentication Solutions.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

[Job ID: 445559]

Overview

This exciting opportunity is with a leading global bank as they are looking for a Business Acquisition Manager to join their ever-growing team as part of their plans to increase their business outreach. If you're a highly motivated sales-driven individual, this would be a great opportunity in the next step of your career.

Responsibilities

• Actively identify and secure High Net Worth (HNW) clients in the Malaysia segment, ensuring they qualify for Priority Banking.
• Build relationships with prospects by providing tailored financial planning advice to support their financial objectives.
• Conduct presentations for groups and organizations to attract new business opportunities.
• Collaborate with Relationship Managers across banking divisions to optimize cross-selling potential.
• Maintain compliance with sales procedures and local regulatory standards.

Requirements

• Minimum of 3 years of experience in Relationship Management, with a focus on Wealth Management
• Proven track record in client acquisition and delivering high service standards.
• Experience working with High Net Worth clients is advantageous.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

[Job ID: 767490]

Overview

This exciting opportunity is with a leading global bank as they are looking for a Corporate Banking Manager to join their ever-growing team as part of their plans to increase their business outreach. If you're a highly motivated sales-driven individual, this would be a great opportunity in the next step of your career.

Responsibilities

• Proactively drive new business by identifying and converting prospects in alignment with the Bank’s goals.
• Develop strategic account plans by delivering tailored solutions, structuring suitable credit facilities, and executing diverse banking transactions.
• Foster and maintain trusted relationships with clients, managing a portfolio of active and expanding customers.
• Promote and sell a comprehensive range of products, including trade services, cash management, treasury, and investment solutions.
• Prepare credit proposals and loan applications for clients, ensuring timely completion of annual reviews.

Requirements

• Degree in any discipline
• A minimum of 5 years of experience in managing business, commercial, or corporate clients, with additional experience in cross-border international business and new-to-bank client acquisition being an advantage.
• Strong ability to work independently and proficient in conducting credit reviews.
• Exceptional financial analysis skills with expertise in evaluating client creditworthiness and identifying key risks and mitigation strategies.
• Comprehensive knowledge of trade, cash management, lending, and foreign exchange products, along with a solid understanding of local industries, supply/value chains, and market dynamics.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

The objective for ELPRO PTE. LTD. (Singapore) is to further develop the Asian Market. In order to achieve this goal, a strong sales power is required.

The Business Development Manager APAC reports to the Sales Director ("SD") in Singapore and works directly with allocated customers and distribution partners in Asia.

In this duty, the Business Development Manager APAC is responsible to play ELPRO's full portfolio of solutions. Revenues and profit margins of existing customers should be retained and increased. New customers to be gained and further developed. Further, the Business Development Manager provides important input on future sales activities and action plans to grow business in Asia and plays a key role to achieve the goals set in co-operation with the Managing Director. The collaboration between local sales teams and global key accounts is fundamental for ELPRO's success and has to be strongly emphasized by the Sales Director Asia. Due to the complexity of customer projects and processes, it is essential to properly document the complete sales and project processes in ELPRO's ERP system.

Sales:

• In co-operation with the Sales Director develop the business in Asia.
• Grasp the market potential for all ELPRO solutions in the defined market.
• Own customer responsibility.
• Serve as an expert on customer needs and organizations, contract negotiations and customer retention.
• Provide input to specific objectives of the budget / sales plan with functional department.
• Develop partnerships to increase growth with selling partnerships, provide input to contract renewal and overall development of the partners.
• Promote and develop a strong sales culture within the organization.
• Lead sales projects in order to win the business and to ensure a smooth implementation of such.
• Work close together with customer service, project management and technical team to bring projects to success.
• Frequent information exchange with other local sales organizations and Global Key Account Management.

Planning:

• Plan in co-operation with the Sales Director the sales activities in the defined market.
• Plan and properly documents sales opportunities, activities, visits, customer feedbacks etc. in ELPRO's ERP system or other defined tools.

The Company

APAC Recruitment is working exclusively with Congo Brands in its search for a commercially focused Finance Business partner, to lead the APAC region’s commercial & supply chain finance agenda, working closely with the Business Unit Finance Director as well as APAC Directors of Sales and Supply Chain.

Congo Brands is a US-based, high-growth company that manages a number of rapidly-growing brands within the beverage sector, initiated and led by high-profile individuals in social media.

The company is now establishing an APAC Regional HQ in Singapore as it expands into Asia Pacific, beginning with the PRIME Hydration, PRIME Energy and Alani Nu ranges.

The Role

As a Project Manager at Congo Brands, you will ensure deliverables are met in a timely manner and gain a good level of understanding of the development to be able to communicate the projects status to senior management, whilst being comfortable in challenging the paradigm when required.

You will join a recently formed regional office in Singapore, and the role will initially require a hands-on and can-do approach. But, even when systems and procedures are in place, the rapid expansion will ensure an exciting and fast-paced journey.

Key responsibilities

• Overall Project Leadership: Lead planning, execution, and monitoring of key regional projects from ideation to execution and successful launch, ensuring alignment with organizational goals and timelines.
• Cross-Functional Coordination: Act as a central point of contact across multi-functional teams, drive effective communication, collecting functional requirements, and developing collaboration frameworks to enhance organizational efficiency.
• Financial Healthiness: Analyzes the project’s cost structure and any significant deviations from the approved cost structure.
• Process Optimization: Design, implement, and refine key processes, ensuring they are well-documented and guided for continuous operational improvement to deliver goals for the organization
• Meeting and Reporting Excellence: Organize and oversee functional team meetings and reports, ensuring that key decisions, updates, and information are timely documented and disseminated across stakeholders.
• Risk and Change Management: Identify project risks and issues proactively, establish mitigation strategies, and ensure robust solutions are implemented to maintain project momentum.
• Data-Driven Insights: Leverage data to support decision-making, monitor project performance, and provide actionable recommendations for leadership.

This position requires high calibre candidates with the following skillset

·       Education Qualifications: Degree; PMP qualifications will be a plus

·       Experience: 2-3 years of experience in project management, market research, or business analysis, preferably within FMCG or F&B industry

·       Critical Thinking: Strong analytical and logical thinking skills, with a proven ability to manage diverse projects through comprehensive planning, risk assessment, and SOP development.

·       Communication Skills: Confident and savvy communication skills, capable of delivering clear, concise messages and building productive relationships with colleagues and stakeholders across all levels.

·       Adaptability: Demonstrated ability to thrive in fast-paced environments, quickly learn new tools and processes, and effectively handle changing priorities.

·       Motivation and Initiative: Self-driven and proactive, with a strong track record in operations and management.

·       Technical Skills: High degree of proficiency Excel, Powerpoint; knowledge in PowerBI and Monday.com will be a plus

·       Travel: Occasional travel either locally, nationally, and/or internationally may be required.

Equal Opportunity Employer

APAC Recruitment is committed to promoting Equity, Diversity and Inclusion in the workplace. We act as a neutral third party in the recruitment process, basing our candidate searches on skills and experience.

We do not discriminate on the basis of age, gender, sex, relationship status, disability, race, religion/beliefs, or sexual orientation.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

Responsibilities:

· Drive growth in the maritime satellite airtime market by identifying new business opportunities and expanding existing customer relationships across South East Asia.

· Develop and implement regional sales strategies to meet or exceed revenue targets, focusing on solution-based sales in the maritime sector.

· Engage with customers to understand their specific needs, and deliver tailored satellite airtime and communication solutions for maritime clients.

· Build and maintain long-term relationships with key decision-makers, ensuring customer satisfaction and loyalty through ongoing support and service excellence.

· Conduct thorough market research to identify emerging trends, competitor activity, and customer preferences, adjusting sales tactics accordingly.

· Provide accurate sales forecasts and regular reporting to senior management, tracking progress against targets and adjusting strategies where necessary.

· Lead presentations and negotiations with potential and existing clients, ensuring successful contract closures and favorable terms for the company.

· Work closely with the marketing, operations, and technical teams to ensure seamless product delivery, customer support, and service optimization.

· Represent the company at industry events, trade shows, and maritime conferences to promote products and expand the company’s network within the region.

· Provide guidance and support to junior sales staff, sharing best practices and driving a high-performance sales culture within the regional team.

Requirements:

· Minimum Bachelor's Degree in Business, Marketing, Communications, Engineering, or a related field

· At least 5-7 years of experience in solution-based sales within the maritime satellite airtime, communications, or technology industries.

· Demonstrated success in driving sales and meeting targets, with a focus on solution-oriented sales in a B2B environment.

· Strong understanding of the South East Asia maritime industry, including key players, market dynamics, and regulatory landscape.

· Strong ability to engage with C-level executives and technical stakeholders, delivering compelling sales pitches and closing deals.

· Must be comfortable with extensive travel across the region, attending client meetings, industry events, and maintaining a strong market presence.

Queenie Chua

R24125459

We are looking for a highly-driven and motivated Rider Marketing and Community Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team

This role will be based in Singapore and will report to the Head of Logistics Singapore. The successful candidate will be responsible for managing engagement, communication and branding for rider business.

Responsibilities:

• Oversee, maintain and manage all rider-related communication channels (7 channels: website, mobile application, email, social media, SMS, Telegram, and focus group discussions)
• Oversee all 40+ rider partnerships, deals, and discounts
• Conceptualize and execute monthly rider events and campaigns (Both online and offline) together with our Rider Admin, this will most likely be a shared task
• Responsible for projects under rider insurance and rider government affairs
• Handle all marketing-related rider projects such as PR, social media, advertising, online and in-person activations, etc.
• Responsible for the design, launch, and distribution of quarterly rider equipment and accessories
• Spearhead ad-hoc projects that ensure the growth and retention of the 35k+ delivery fleet of foodpanda Singapore

Primary Objective

1. Being a team player in the team, assist the team to ensure smooth running of:

• Credit Review Processes
• Asset Quality of CMP Loans Portfolio
• Credit risk issues including asset quality, risk & loss control for CMP Loans Portfolio
• Onboarding checks for New to Bank accounts (deposit accounts).
• Quality control for Credit Reviews and New Loans Application.

2. Co-manage in areas such as:

• Compliance for CMP
• Audit for CMP
• Operational Risks for CMP

3. Ensure completion of all mandatory training

4. Assist Unit Head in ad hoc task.

5. Preparing training materials for CMP RM/BH on Regulatory, Ops Risk and Credit Risk Matters

Key Responsibilities

CMP Portfolio (Credit Quality Checks and Onboarding Checks)

• Checks on Account Onboarding documents to prevent Compliance errors such as error in Name Screening and CDD Questionnaires.
• Handle any ad-hoc projects / meetings / discussions pertaining to credit risk and asset quality matters.
• Ensure Credit Reviews are completed as per SLA.
• Conduct quality control checks on credit application submission (reviews and NTB)

Audit Matters and Compliance Matters

• Ensure timely assessment and submission of Risk related reporting (KRI, KCT, LDC).
• Assist Unit Head to ensure the department complies with all the regulatory and internal guidelines.
• Assist in implementation and manage control / checking process to ensure department is compliance to existing policy, guideline and regulations
• Assist Unit Heads to prepare reviews for Dept FM
• Handle / Administer any ad-hoc projects / meetings / discussions of CMP