• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

Position Overview:

The Manager, Senior Care Division (Strategy & Development) is responsible for driving the growth and strategic direction of PCF Sparkle Care. Key duties include assisting in strategic planning, identifying opportunities for service expansion, and staying updated on industry trends. The role involves leading partnership development, drafting partnership agreements, and ensuring effective collaboration with external partners. Additionally, the manager coordinates internal teams to ensure seamless care delivery and supports the overall goals of the organization. This position requires strong communication, project management, and interpersonal skills, along with experience in eldercare, healthcare, or social work.

Key Responsibilities:

Strategic Planning & Development:

• Assist the Head of Strategy & Development in formulating and executing growth strategies, identifying opportunities for service expansion, improvement, and innovation in eldercare.
• Develop and implement strategic planning initiatives for PCF Sparkle Care, ensuring alignment with long-term organizational objectives and community needs.
• Stay updated on industry trends, regulatory changes, and best practices to maintain PCF Sparkle Care's position as a leader in the eldercare sector.

Partnership Development:

• Identify, evaluate, and establish new strategic partnerships that align with the company's mission, objectives, and long-term goals.
• Cultivate and maintain strong, long-term relationships with key stakeholders, including healthcare providers, senior care organizations, non-profits, and community leaders.

Project Management & Measurement:

• Coordinate the seamless functioning of core partnerships and corporate projects.
• Lead negotiations, manage contracts, and ensure that all partnership agreements align with the organisation’s objectives.
• Monitor and report on the success of initiatives, tracking key metrics and adjusting strategies as needed to meet targets.

Other Responsibilities:

• Take on additional duties as assigned by the Reporting Officer.

Qualifications:

• Degree Holder, preferably in Social Work, Gerontology, or Service Sector disciplines.
• A minimum of 5 years of experience in eldercare or healthcare sector.
• Demonstrated experience in project management and partnership development within the healthcare, eldercare or related sectors.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent organizational and team-building abilities for effective project management.
• Ability to build and maintain strong relationships with diverse stakeholders and establish mutually beneficial partnerships.
• Competence in managing cross-functional teams and processes to achieve organizational goals and KPIs.

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

ABOUT SEMBCORP INDUSTRIES
Manages the overall preparation of mechanical engineering designs, drawings, specifications, schedules, quantity and cost estimates for assigned projects.

For more information, please visit www.sembcorp.com.

Roles & Responsibilities:

• Perform land surveying/ measurements using a variety of specialist technical equipment
• Analyze data using plans, maps, charts and computer applications
• Conversant in local code and authority requirements, ensuring project compliance to the requirements.
• Verify the accuracy of survey data and drawings.
• Provide survey reports and liaise with local authorities.
• Maintain and store accurate notes, records and drawing files.
• Control and planning daily fieldwork and operation.
• Able to tender and understand commercial project.
• Carry out project management, planning, financial management of project, contract administration, ensure key deadlines are met and team work together effectively
• Able to perform analysis and guide land surveyors to analyze and provide technical advice and solutions when working with stakeholders
• Liaise with multiple stakeholders for civil & structure, architectural, mechanical and electrical works
• Ensure the smooth completion of the project within schedule and budget
• Perform any other duties as assigned

Requirements:

• Minimum degree in Civil Engineer/ Geo-Spatial Information Technology/ Land Surveying or equivalent
• Minimum 10 years in the construction industry
• Familiar with survey scanner, drone imaging survey and data processing
• Good communication and writing skills, self -motivated and able to lead the team of land surveyors
• Able to coordinate well with clients, authorities, consultants and sub-contractors
• Only Singaporean

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

- Degree in Computer Science/ Computer System Engineering/ Computer System & Networks/ IT informatics;

- Report to IT Manager or Technical Director;

- Conduct operation and maintenance on the existing IT web-based System, coordinate with project team and system owner for planning security testing, system bug fixes and possible system improvement or upgrading;

- IT asset / commercial software licenses tracking and setting of IT equipment for HQ and site offices;

- Work closely with third party vendor to ensure system stabilities and IT security, conduct regular preventive maintenance;

- Responsible to manage and maintain the project system including troubleshooting;

- Able to work independently as well as co-operate with project team to ensure the project is running smoothly;

- Familiar with programming language, Postgre SQL/MS SQL Database, commercial cloud system and GCC Cloud is an advantage

You will be supporting the day-to-day full spectrum of HR operations and strategic matters which cover employee engagement, employee relations and retention, performance and development management, compensation and payroll management, HR Policies & Procedures, and coaching leaders and managers to deliver people management capabilities to support business growth strategies.

Supporting the HR Manager, you will need to identify and deliver HR strategies to support business goals and drive results with the responsibility for HR functions.

• Collaborate with engineers, architects etc. to determine the specifications of the project
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• To manage tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Assess tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Prepare presentations, risk matrix, information to top management to get approval for bidding.
• Responsible for the technical & commercial bids as per the tender requirements.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours

Requirements:

Proven experience in F&B management or a similar leadership role.
Strong organizational, problem-solving, and communication skills.
Ability to thrive in a fast-paced environment.
Knowledge of financial reporting, budgeting, and inventory management.

Job require to work on Weekends and Publice Holiday

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Selling large format printing services and digital signage solution.

Job Responsibilities:

• Achieve growth and hit sales targets

• Responsible for achieving individual sales targets set by the company.

• Present sales, revenue and expenses reports.

• Manage other administrative matters. (Eg. prepare quotation)

• Others Ad hoc duties as assigned by director.

Requirements:

• Have relevant experience in exhibition, printing/ signage, digital signage or design industry.

• At least 5 years of sales experience preferred.

• Own customer base

• Self-driven and motivated, must be willing to learn, good communication skills.

• Min "O" Level

Salary + Commission + Transportation Allowance with own transport

This is a 12 months contract role based in Singapore

This role will manage key partnerships programs across APAC and EMEA, and will collaborate with Music Label Partnerships and Content Marketing teams to ensure coordinated and best-in-class program opportunities for our partners.

Responsibilities:

• Partner with Music Labels Partnerships teams to ensure a comprehensive music strategy that supports our efforts to connect the global community with company
• Drive communication, education, data management, performance and reporting across partnerships programs
• Remain as a source of insights as it pertains to the development and performance of programs
• Elaborate case studies and other education materials to support internal and external parties
• Support the Strategic Partnerships Managers in the planning, execution and measurement of the programs with local and regional labels in APAC and EMEA

Minimum Qualifications:

• 5+ years of experience in the music industry, including in a program management, project management, partner management, operations or equivalent function
• BA/BS degree in marketing, communication, cultural management
• Experience in music partnerships and program management for global organizations
• Experience in commercial leadership with business development and operational experience with technology companies
• Experience with digital business models and technology
• Music industry experience, including understanding of web and mobile technologies impact on content distribution globally

Product managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers.

Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products that meet and exceed customer expectations.

Finally, understanding consumer preferences and demands is critical for product managers in the food and beverage industry. Consumers today are more health-conscious and environmentally aware than ever before, and they expect the products they buy to reflect these values.

Duties and Responsibilities

• identifying the key market segments and trends that are driving growth and innovation

• stay up-to-date with the ever-changing regulatory landscape. With the rise of food safety concerns and the increasing demand for transparency

• compliance with food safety regulations is more important than ever

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of F&B related products.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

We are looking to hire an experienced Digital Marketing Manager to oversee the development and implementation of our company’s online marketing strategies. In this role, you will be responsible for discussing marketing strategies with the sales and marketing team, managing the company’s social media platform, identifying marketplace trends, and coordinating advertising efforts.

You should have in-depth knowledge of digital marketing strategies, excellent project-management skills, and advanced knowledge of social media trends. A top-class online marketing manager drives sales by evaluating current market trends and creating specialized campaigns for associated target groups

Duties and Responsibilities

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Analyzing site traffic including click navigation, shopping patterns, and purchase conversion.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of digital marketing techniques.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Enjoy working with children and be a team player of an education centre?

Learning Impact Learning Centre @ Heartbeat Bedok is looking for part-time Front-desk Customer Service Officers to join us!

Poly and Universities students are welcome to apply!

Job Responsibilities

• Prepare worksheets for teachers and students
• Attend to walk-in customers and enquiries
• Promote our classes to potential customers
• Invoicing duties
• Assist in day-to-day operations of a tuition centre

Pre-requisities

• Able to speak and write well in English
• Know how to work with Google Drive, Sheets, Slides etc
• Able to communicate well via whatsapp
• Able to commit for at least 3 days in a week

Salary

• $10/hour on weekdays
• $12/hour on weekends

Location

Heartbeat @ Bedok

Working Hours

Tuesday to Friday 230pm to 9pm

Saturday and Sunday 9am to 6pm

Interested applicants, please whatsapp us at 8083 1599

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

This is a 9-months contract role, the ideal candidate should have experience in both commercial and the big 4.

As a member of the Corporate Tax team located in Singapore, the International Tax Manager will primarily be responsible for managing tax planning, compliance and controversy in the region. This will involve driving tax initiatives and technology, reviewing tax processes, helping with tax audits in the region and supporting the business teams in tax matters. This role will collaborate and work closely with the indirect tax team, accounting and other finance and business functions.

Responsibilities

• Maintain oversight and co-ordination of tax compliance activities outsourced to external service providers in the Asia Pacific region, including the review of tax returns and tax forecast calculations, as well as technical analysis in support of statutory audit
• Ensure transfer pricing obligations (e.g. documentation) are fulfilled under local transfer pricings laws and regulations
• Provide tax advisory and project management support on ad hoc tax projects as assigned. This can include tax treaty applications and responding to internal and external tax queries
• Assist and manage tax audits in the region
• Integrate processes and technologies to enhance efficiency and quality of tax processes
• Work with the Head of Tax to support the business teams in any tax issues
• Establish a strong relationship with the regional business teams, finance, legal and policy leaders to share tax views and information

Requirements:

• Bachelor's degree in Accounting or Law
• 10 to 15 years of relevant APAC tax experience – tax compliance, transfer pricing, tax advisory and tax controversy
• Strong analytical, organization, documentation, research and project management skills
• Ability to simplify and communicate complex business / tax information
• Ability to work as a team and interact with personnel at all levels of the organization (including cross-border teams)
• Highly organized, self-motivated, meticulous, and ability to work independently in a high-pressure environment

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Non-Officer, AML Compliance CORE Senior Asst. Manager - Hybrid (Internal Job Title: Compl AML Core Analyst 2 - C10) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Compliance AML Core Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

• Enhance and implement of best -in-class AML Compliance policies and practices.
• Provide expert advice on AML Compliance policies to the AML/Financial Crime Support teams and the business.
• Perform AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. Further, assess and identify emerging risks and recommend / drive program enhancements.
• Identify and escalate unusual activity or cases that fail to meet Citi and line of business guidelines to appropriate management or business partners. Advise management on next steps.
• Create, develop and deliver relevant training to business and functional partners.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-2 years’ experience in AML, knowledge of AML regulations preferred, proficiency with MS office, verbal/written skills, analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements. Good project management and organizational skills and capability to handle multiple projects at one time Knowledge of AML requirements applicable to banks
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei