Job Responsibilities:

• Provide support to the Helpdesk Manager and Team Lead in delivering a highly efficient Helpdesk service
  Ensure that cases are addressed promptly and in accordance with the agreed-upon Service Level Agreement (SLA).
• Utilize established FAQ and SOP guidelines to perform basic troubleshooting.
• Serve as the official representative for the company when communicating incidents, requests, or inquiries regarding our products to agencies, businesses, citizens, and developers. (includes LifeSG, VICA, and SG Tech Stack, among others).
• Handle cases through multiple channels, including hotlines, emails, online forms, chatbots, portals, and case management systems.
• Maintain a strong customer-centric focus, striving to enhance the overall experience and satisfaction of our valued customers.
• Prepare accurate and insightful statistics and reports to provide regular updates.
  

Job Requirements:

• GCE ‘O’ level, Diploma/Degree in Computer Science/ Engineering, Information Technology, equivalent
• Minimum 2 years in IT or Technical Helpdesk industry
• IT literate and proficient in multiple IT platforms eg chatbot, tech stack, AWS clouds, etc;
• Good communication and interpersonal skills
• Familiar with Microsoft Office (Word, Excel, Powerpoint etc.)
• Able to perform 12hrs rotating shift work on request

Salary range : S$3,500.00 - S$4,300.00

Location : Alexandra, Pasir Panjang / (Nearest MRT station: Labrador)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Customer Service Officer | Learning Centre | AMK

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Position: Preschool Centre Principal / Manager
Location: Tampines / Sembawang
Salary: $4,000-$6,000

Job Description

• Manage teaching staff to act and deliver according to school's policies and curriculum.

• Hold meetings and planning of staff rosters.

• Handle administrative work to meet the compliance and regulatory requirements for the centre's operation.

• Facilitate day to day centre operation. Inclusive of childcare and infant care services.

• Mentor and appraise teachers in their performance effectively.

• Establish rapport with parents and community.

• Other ad-hoc duties when required.

Requirements

• Degree in Early Childhood Care and Education (ECCE) or Diploma in Preschool Education-Leadership (DPL)

• At least 2 years of relevant supervisory experience in a preschool setting.

.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description:

• Oversee the hosting of critical business solutions in the Regional Cloud Infrastructure.
• Contribute to the consolidation and integration of cloud services within the region.
• Design and implement infrastructure for Operation Companies (OPCOs) to connect to global and regional solutions.
• Participate in various regional IT infrastructure projects, focusing on upgrades and legacy system elimination.
• Provide support for SD-WAN and other infrastructure initiatives in the region.
• Collaborate with global, regional, and country IT teams to implement and uphold global IT security initiatives.
• Manage tasks like patch management automation and the implementation of multi-factor authentication (MFA) using tools such as Manage Engine, Zscaler, Rapid 7, and Trend Micro EDR.
• Execute initiatives recommended by Global Security Audit (GSA) teams to enhance IT security posture.
• Assist in documenting IT section policies.
• Conduct regular PDCA (Plan-Do-Check-Act) cycles and follow-ups with countries to ensure adherence to the outlined initiatives.

Job Requirements:

• Possess a minimum Bachelor's degree in IT or a related field.
• Demonstrate 5 to 7 years of in-depth experience in managing IT infrastructure and security at a regional level.
• Exhibit business-driven thinking with a robust understanding of prevailing IT infrastructure and security solutions.
• Possess strong project management, problem-solving, and coordination skills.
• Have experience with cloud solutions, particularly in managing a regional cloud setup using Azure.
• Be proficient in Microsoft O365 tools.
• Be open to business travel as required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

The Company

My client is an established and key leader in the Retail industry. Currently hiring a highly driven and analytical finance talent to oversee a regional business controlling portfolio.

Requirements

• Minimum 5 years of Analysis experience in the commercial sector, ideally with Regional exposure
• Retail/ Luxury Retail or similar industry exposure
• Strong Excel skills
• Desired traits: Proactive, highly driven, independent, team player, analytical, ability to work in a fast-paced environment, strong interpersonal and communication skills
• Singaporean/ Singapore applicants

Budget: SGD 8,000 – 9,000 per month + Variable Bonus

Job Scope

Reporting to the Head of Finance, you will be responsible in driving timely and insightful analysis, analyzing data and identifying opportunities to optimize the value chain, sales reporting, as well as monitoring and highlighting development areas for various sales channels/ categories. You will support in corporate planning, analysis of inventory movements, budgeting and ensure achievement of budget targets. You will work closely with Country Heads, Sales & Marketing and relevant stakeholders on advertising and promotion spends, track compliance with the company’s procurement policies, and audit supplier’s contracted rates and invoices. You will provide detailed data and financial insights to drive business performance and continually contribute in driving process and system efficiencies.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877865, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1217737

You will be responsible for the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Planning Manager is responsible to assist the Director of Events in the implementation of all Policies & Procedures specific to Event Sales and Convention Service.

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Catering / Event Manager or Convention Services Manager.
• Good operational, administrative and interpersonal skills are a must.

Manager/Supervisor Role

Job Highlights

• Full Time

• Salary: $3,000 – $4,900

• Working Time/Location: 8:00am-8:00pm/Island-wide

• One day off a week

Job Description

• Work closely with CEO

• HR management and hiring of new staff

• Problem solving for all outlets that may arise

• Being able to manage approx. 70 employees across the company

• Good communication skills (able to speak multiple languages/dialects)

• Regular spot checks and managing over 20+ outlets island-wide

• Manage and ordering stock for all outlets

Requirements

• Punctuality

• Good hygiene

• Responsibility

• Proactive learner and team player

• At least 3 years of experience in related field

[What the role is]

Joint Decontamination Operations Department (JDOD) develops capability as well as coordinates and jointly manages the decontamination operations for Chemical, Biological and Radiological (CBR) incidents with other departments and agencies.

[What you will be working on]

You will be part of a team under the Ops Planning and Development Branch of JDOD to develop the operational plans and build up capability for the recovery phase of chemical, biological and radiological agent incidents. You will be responsible for the following:

• Develop the operational plans and methodologies for carrying out CBR decontamination operations in the Recovery Phase

• Conduct regular review on operational plans and SOPs, as well as vendors’ response plans to ensure and maintain high level of competencies & proficiencies

• Explore CBR-related Decon Technologies to enhance decontamination operation

• Explore, review, and develop CBR-related Decon Technology adoption projects on emerging/existing Decon equipment

• Track the development of emerging/existing CBR-related Decon technologies and assess their suitability and effectiveness for local use

• Manage CBR-related Decon capability development projects

• Oversee the operational readiness of the contractors/service providers

• Provide secretariat support for Steering Committee/Working Group Meetings

• Possible to be deployed for CBR Ops scenarios

• You will be working with other government agencies and NEA Division/Dept that would require the ability to manage multiple priorities and stakeholders at the same time.

• Candidates are required to be physically fit to assist in the conduct of CBR training, exercises, and for operational deployment.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Enjoy planning, and applying critical thinking and analytical reasoning in the area of work

• Previous working experience in the areas of emergency response, and HAZMAT/CBR ops experience will be an advantage

• Proficient in Microsoft applications such as Word, Office Excel and PowerPoint

• Willing to take initiative and carry out plans

• Good organisation skills

• Good team player with strong interpersonal skills and possess the ability to see through assigned tasks independently

• Meticulous with an eye for detail

• Self-driven and always ready to strive for improvement

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Joint-Decontamination-Operations-Dept-_JR-10000025796

Regional Sales Force Effectiveness Manager

Working Hour: Mon-Fri - 9am-530pm
Working Location: Tampines
Salary: $5000 - $7000

Position Summary:

Reporting to President

The Regional Sales Force Effectiveness Manager will play a crucial role in optimizing the performance of our sales force through effective management and utilization of the Sales Force CRM (SFDC) as well as any other tools promoting Sales Force Effectiveness (SFE). The successful candidate will be responsible for driving the implementation, adoption, and continuous improvement of SFE strategies within the region, ensuring alignment with company goals and objectives.

Job Responsibilities:

Sales Force CRM Leadership:

• Lead the development and execution of the regional strategy for Sales Force CRM (SFDC).
• Oversee the implementation and integration of SFDC tools and technologies to enhance sales processes and efficiency.
• Oversee the implementation and integration of SFE tools to enable the organization for successful execution of growth strategies.

Training and Development:

• Develop and deliver training programs to ensure the sales team is proficient in utilizing SFDC and SFE tools to its full potential.
• Provide ongoing support and guidance to sales representatives, addressing any issues or challenges related to SFDC usage.

Data Analysis and Reporting:

• Utilize SFDC data to generate actionable insights and reports, enabling informed decision-making at both regional and organizational levels.
• Implement and maintain KPIs to measure the effectiveness of SFDC initiatives.

Continuous Improvement:

• Identify opportunities for process improvement within the sales force, leveraging SFDC capabilities.
• Stay informed about industry best practices and emerging trends in sales force effectiveness.

Collaboration and Communication:

• Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure seamless integration of SFDC into overall business processes.
• Communicate regularly with regional sales leaders and teams to gather feedback and address concerns related to SFDC and SFE.

Job Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
• Proven experience in sales force effectiveness or a similar role.
• In-depth knowledge of Sales Force CRM (SFDC) and its functionalities.
• Strong analytical skills with the ability to interpret and leverage data for decision-making.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

West

$8,000 to $10,000 + Benefits

5 Days Week

Your role:

The Design Manager shall be able to develop conceptual design for factories upgrades and interface with a pool of internal and external specialist of Professional engineers to deliver detail design packages which small comply with local regulation and applicable design standards

Job Description:

• Understand client requirements
• Develop conceptual studies for the preparation of budgetary offers
• Reviewing and performing value engineering during the tendering stage
• Liaising with tender team to develop minimum requirements to ensure compliance with client needs and accurate pricing of the project tendering scope
• Liaising with clients on design-related matters
• Assessing, mitigating, and managing risks connected with design
• Ensuring designs and design work meets health and safety legislation, sustainable building standards and industry codes of practice
• Provide training and workshops to internal staff on system design

Job Requirements

• Degree with background in mechanical or process related discipline
• With at least 10 years overall experience with 5 years of working experience in the construction industry in Singapore
• Experiences in managing design projects in semiconductor, Pharmaceutical, Datacentre or Chemical related business
• Excellent design and technical skills, including the ability to use design software, Revit, AutoCad, BIM360
• Piping, HVAC, electrical systems calculation and design knowledge

For consideration, kindly submit your CV by clicking “APPLY NOW”

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R1222284 | Kelvin Soh

• Create effective procedures for the preparation and implementation of programs.
• Conduct Safety Internal Audits & Risk Assessment; implementing Health Safety Environment Management System.
• Oversee administration and advising / directing the Safety, Environment, Health & Security Systems and safe working environment.
• Investigate employee Health and Safety complaints; discuss findings and recommends possible solutions in a timely manner.
• Advise employers / employees about safe, healthy work practises and procedures, health / safety management.

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is one of the Singapore Multinational Bank headquartered in Singapore. They are currently looking to expand their team of Relationship Managers and Assistant Relationship Managers. Offers a good branding and platform for you to deal with investment products as well as career progression opportunities.

Job Description

• Actively acquire and prospect new offshore customers, develop and strengthen their relationships with the Bank in accordance with relevant business goals. Manage the relationships with new and existing affluent customers through professional consultative financial analysis.
• Provide regular market information updates and trend analysis to these customers.
• Excellent customer service

Requirements:

• Minimum 3 years of experience in the private banking and financial services industry
• Ability to manage the affluent segment, and show consistent sales performance.
• Recognised university degree and possess CMFAS certification (M1, M5, M6, M6A, M8, M8A, M9, M9A & HI).
• Sound knowledge of banking products and services including investment products such as unit trusts, bancassurance and treasury products.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Koh Choon Ann (Kenny)

EA Personnel Reg No: R1765402

Job Description:

· Advise management on EHS legal and other requirements,, including their changes.

· Ensure provision in legal requirement such as WSH Act and WSH (Construction) Regulations are complied with.

· Review company’s safety performance and formulate measures to achieve continuous improvement.

· Review company safety resources and provide recommendations to management to meet EHS requirement.

· To arrange with senior management and laisse with projects to conduct monthly safety site walk.

· Fulfill any additional responsibilities assigned by the Project/Site Manager.

Requirements:

· Accredited WSHO and ECO with a minimum of 5 years of experience in the relevant field.

· Possess a Diploma in Engineering or Environmental Health and Safety.

· Demonstrated proficiency in organizational, interpersonal, and leadership skills.

· Capable of leading WSHOs, offering supervision, guidance, and instructions to all safety personnel.

· Sound understanding of government regulations pertaining to Occupational Safety, Health, and Environmental domains.

· Well-versed in OSH/ISO documentation.

[What the role is]

We are looking for a highly self-motivated individual to join the Business Intelligence (BI) Team, who have passion for discovering solutions hidden in large data sets and working with stakeholders to improve the many business domains that NEA offers.

[What you will be working on]

In this role, you would also be involved in inter-departmental projects, and be responsible for the following:

• Play a leading role in the Prototyping, Application and Creation of Prescriptive, Predictive and Analytical dashboards and models to support various departments and glean insights from data to make better data-driven decisions. These include (but are not limited to):
  • Identify opportunities for business intelligence and advanced analytics to improve NEA’s operations deployment in the field and decision making at the operations level, as well as enhance financial operation and treasury management
  • Conceptualise/ Apply/ Prototype new/ existing data models for use in NEA
  • Pilot the implementation of such models with departments to support their line of work
  • Operationalise data models (including change management)
• Drive engagement and develop finance transformation workstreams with use of business intelligence and advanced analytics
• Actualise use of business intelligence and advanced analytics solutions identified for each of the finance transformation workstreams
• Build competency in the use of business intelligence and advanced analytics to adopt the new finance operating model
• Work with relevant stakeholders to make available the required platform/tool to support use of advanced analytics solutions related to the new finance operating model
• Understand and work closely with stakeholders to implement innovative and new ways of working (e.g. processes, organisation structures, systems) and leveraging on BI in their work
• Support the usage of technology (e.g. R, Python) to automate data processing and ETL (Extract, Transform and Load) for departments
• Support in establishing and maintaining Data Structure and Data Governance Framework for NEA’s Business Intelligence System (BIS)
• Support enhancements to * Business Intelligence System (BIS). These include (but are not limited to):
  • Gather and understand business requirements from various departments
  • Design and prototype Dashboards
  • Operationalise Dashboards (including change management) with appointed vendor
  • Provide basic maintenance support for dashboards to various departments
• Support the development and implementation of outreach programmes and Community of Practice events. These are aimed to keep NEA staff informed of transformation efforts and drive the adoption of analytics while also encouraging and soliciting ideas from NEA officers

*Note: BIS is a dynamic business intelligence and analysis platform that provides an integrated view of cross-functional information across NEA.

[What we are looking for]

• At least 3 years of relevant experience in corporate finance, business analysis, financial planning & analysis or other related fields
• At least 5 years of experience in data sets preparation and building statistical models
• Strong working knowledge of financial modelling
• Excellent analytical, decision-making, and problem solving skills
• Highly self-motivated individual who is mature, independent, and resourceful with a drive to learn and master new technologies.
• Good written and verbal communication skills for coordinating across teams
• Prior knowledge or experience in implementing the use of BI visualisation tools (e.g. Qlik Sense, PowerBI, Tableau).
• Prior knowledge or experience in the following would be an advantage:
  • Advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.).
  • Machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
  • In the field of business process re-engineering (including tools like Lean Six Sigma) and/or systems
  • Using statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets
  • One or more of the following languages such as C, C++, Java, JavaScript, etc
  • Working with and creating data architectures

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Business-Analytics-Department----Contract_JR-10000022674

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products, and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital team. Reporting to Account Director, we are looking for candidates for the following position:

Senior Account Executive / Account Manager

The Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

· Develops clearly focused creative strategies and creative briefs

· Delivers value adding performance throughout the project

· Collaborative teamwork between Creative, Media and Planning

· Prepares and participates in client presentations

· Provides input for creative strategies/briefs

· Organizes day-to-day smooth operation of project

· Ensures and facilitates effective communication flow throughout project

· Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

· Liaises and maintains regular contact between client

· Understands clients’ products, services and advertising requirements

· Discuss campaign details with clients and Agency members

· Demonstrates ability to interact with clients

· Organizes and participates in client presentations

· Organically grow the business

Responsibilities:

· Minimum 3 to 6 years of integrated / digital experience in the advertising industry

· Self-motivated, persistent, hardworking, committed, creative, organizer, team player

· Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)

· Knowledge in digital marketing, advertising and marketing communication

· Knowledge in web analytics, data driven marketing and content marketing will be a plus

· Excellent listening comprehension and strong presentation skills a must

· Effective communication (verbal and written); Good command of the English language.

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

Responsibilities:

OPERATIONS SUPPORT

• Administer Project Management resources to assist the operations to
• Incorporate constructability inputs from the operations in design drawings
• Ensure the timely receipt of design drawings for subcontractor tender
• Attend the respective site meetings on a monthly basis
• Ensure that the site managers/ engineer attend their respective design meetings on a monthly basis

MEETINGS

• Conduct Client design kick-off meetings for assigned projects and subsequently, monitor such follow-on meetings
• Conduct internal design meetings for assigned projects and subsequently, monitor such follow on meetings
• Prepare and attend pre-construction meetings with Business Development and Operations for assigned projects
• Co-chair internal design review meetings with Project Management for assigned projects
• Conduct monthly Client project-update meetings for assigned projects

PROJECT RESPONSIBILITIES

• Review design drawings for value engineering and constructability consideration
• Coordinate and verify subcontractor proposals for assigned projects during the award stage
• Ensure compliance to cost report submission timelines
• Negotiate subcontractor deductions for project non-compliance and breaches
• Administer Project Management resources to oversee the following matters for assigned projects
• Compliance to key legal obligations in relation to the project
• Flow through of Client contract obligations to the subcontractors
• Project schedule and site progress
• Project cost and budget adherence
• Formal project certifications, including handover certificates
• Defect rectification progress, particularly during the handover/ final statement claim stage

OTHER RESPONSIBILITIES

• Administer the filing and archiving of assigned projects documentation
• Submit project progress reports for the Management Review
• Recommend improvement on existing Project Management procedures/ processes, including documentation

Requirements

• Need to manage multiple projects
• Interpersonal and Communication Skills
• Strong customer focus on both internal and external customers.
• Ability to meet demanding schedule requirements without compromising quality.
• Should be a team player.
• Able to work with minimal supervision.
• Able to work in a multinational environment.

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De