Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related sector

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform equipment and machine repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical and mechanical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge of equipment and tools used in the industry.

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Be an advisor to newly public and private clients to assist with accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SEC requirements of IPOs an advantage

Jigger & Pony Group is a pioneer in Singapore’s cocktail bar scene with the Group’s portfolio comprising of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #3 Asia’s 50 Best Bars 2024 #5 World’s 50 Best Bars 2024)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

We are looking for like-minded hospitable individuals to join us as Part Time Hospitality Associate for Rosemead

Job Description

• Deliver genuine service from the heart
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Explain food & drinks items to guests and make recommendations
• Serve food & drinks efficently
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Min 2 year of experienc in F&B environment
• Passion for hospitality and high standard of service
• Positive and out-going
• Enjoy fast pace and vibrant environment
• Speaks good English
• Able to commit to at least 3 days per week, preferably weekdays
• Working hours - 11am - 4pm
• $12 per hour

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are looking for a service engineer to support the preventive Maintenance on the Army Comms Equipment & Accessories. Must be able to perform Battery replacement, functional test and Air Leak test.

Responsibilities:

• To support the Preventive Maintenance on the Army Comms Equipment & Accessories.
• Must be able to perform battery replacement, Air leak Test and Functional Test and checking on Comms Accessories.

Requirements

• Diploma / ITC / NTC-2 in Electronics and Communications Engineering or equivalent
• At least 1-2 years of related working experience in Electronics and Communications Equipment
• Team player and able to work independently.

Other Information

• Good soldering skill will add an advantage

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Delivering fast, friendly and accurate service to all guests
• Welcoming each and every guest with a smile and being genuinely friendly and personable at all times
• Attending to guests’ needs as a primary focus
• Strict adherence to grooming standards
• Demonstrates good work habits such as punctuality, orderliness and tidiness
• Promoting teamwork to achieve set goals/targets
• Maintain operational areas to exceed guests cleanliness, comfort and convenience expectations
• Following all food safety, sanitation and hygiene requirements and practices
• Performing all assigned tasks and procedures efficiently and in a timely manner
• Assisting in the completion of station preparation, stocking and making sure that station area is clean
• Accept additional duties and responsibilities as assigned by Superiors

Requirements/Skills:

• At least 1 year relevant experience.
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment

A service crew member's responsibilities include taking orders, serving food and drinks, and providing customer service. They may also help prepare food and handle cash.

Responsibilities

• Customer service: Provide friendly and prompt service, answer questions, and help customers with wrong orders
• Food and drink service: Present menus, take orders, and serve food and drinks
• Food preparation: Help prepare food, including cooking, cleaning, and wrapping
• Cash handling: Ring up orders, collect payment, and make change
• Billing: Prepare bills and itemize costs and taxes
• Order assembly: Check orders for accuracy and completeness, and pack for dine-in or takeout

Skills

• Communication: Be able to communicate well with customers and coworkers
• Food safety: Follow food safety regulations and have experience with food safety
• Cleaning: Be able to clean up after cooking and maintain cleanliness
• Physical fitness: Be able to work on your feet for long periods and work irregular hours
• Positive attitude: Be friendly, reliable, and punctual

Service crew members work in hospitality, food services, and retail industries.

My client is an established Architectural Consultant firm, seeking for Senior Architect with Data centre Experience

Job Description:

• Coordinate with clients, consultants, and contractors to ensure smooth project execution and timely delivery.
• Project management from start to handover, tender preparation and detailing
• Engage in team and project meetings to resolve project issues and coordinate to schedule adherence of technical issues
• Prepare detailed architectural drawings, specifications, and construction documents.
• Able to lead 2 to 3 junior architects in the same project.

Requirement:

• Bachelor’s degree in Architecture from a recognized university.
• Minimum of 5 years of relevant experience in architectural design and project management.
• Proficiency in AutoCAD, Revit, SketchUp, and other relevant design software. Strong knowledge of local building codes and regulations.
• Excellent communication and interpersonal skills, strong attention to detail, and the ability to work both independently and as part of a team.

Salary depends on experience and if the candidate is an AR. Salary range will varies by the year of experiences.

Please register your profile with us here as we have many 1-1/small group tuition assignments available(fill in form take less than 5 mins):

https://tinyurl.com/TuitionCentreJobRegistration

Level to Teach: Secondary

Subject: English

Timing: Fridays 630pm onwards, Weekends 1230 to 430pm (negotiable)

No. of work day: Flexible

No. of hours/week: Flexible

As for work days and hours:

Once agreed/confirm have to commit at least 6 months or till the end of academic year

Salary: $90-$150/day for 4-6 hours per day or $25-35/hour (negotiable)

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1 of experience in teaching expereince but those without experience are welcome to apply as well as training will be provided.

Minimum commitment: till the end of academic year

Feel free to indicate your availability and which level and subject your are confident in teaching. We have various subjects able to cater for you.

Apart from being Part Time Tutor in our Centre, we are having 1-1 home tuition assignments too. We will be able to share suitable assignments to you once you fill in the form below.

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

• Call Centre / Customer Service Experience
• No Experience Are Welcome To Apply - Training Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Please register your profile with us here as we have many 1-1/small group tuition assignments available(fill in form take less than 5 mins):

https://tinyurl.com/TuitionCentreJobRegistration

Level to Teach: Primary

Subject: English

Timing: Fridays 630pm onwards, Weekends 1230 to 430pm (negotiable)

No. of work day: Flexible

No. of hours/week: Flexible

As for work days and hours:

Once agreed/confirm have to commit at least 6 months or till the end of academic year

Salary: $90-$150/day for 4-6 hours per day or $25-35/hour (negotiable)

Requirements:

• Minimum Qualification 5 GCE O levels credits/ Diploma/ A Levels
• Preferably with 1 of experience in teaching expereince but those without experience are welcome to apply as well as training will be provided.

Minimum commitment: till the end of academic year

Feel free to indicate your availability and which level and subject your are confident in teaching. We have various subjects able to cater for you.

Apart from being Part Time Tutor in our Centre, we are having 1-1 home tuition assignments too. We will be able to share suitable assignments to you once you fill in the form below.

If you are keen, please fill in this short form and shortlisted candidate will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

Job Description:

As a Marketing Assistant, you will be responsible for creating and managing our social media presence to increase brand awareness, engage our audience, and attract new students. This role is ideal for someone with experience in digital marketing and a strong understanding of social media strategies.

Key Responsibilities:

- Develop, implement, and manage social media content plans (including Facebook, Instagram, XHS, etc.) to align with our marketing goals.

- Create engaging, informative, and visually appealing posts that showcase our unique tuition offerings and success stories.

- Monitor, respond to, and engage with our online audience to build community and foster relationships.

- Analyze and report on social media performance, suggesting improvements and adjusting strategies as needed.

- Collaborate with the teaching and admin teams to ensure content aligns with the curriculum and brand messaging.

Requirements:

- Proven experience in social media management, especially on platforms popular with students and parents.

- Strong communication skills and ability to create compelling, error-free content.

- Creativity and a good eye for visual design.

- Familiarity with digital marketing and understanding of the Chinese tuition/education industry is a plus.

- Basic knowledge of graphic design tools (e.g., Canva, Photoshop) is an advantage.

- Ability to work independently and meet deadlines.

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline).

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Min nitec/A levels/diploma
• Customer service experience would be an advantage

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Responsible for planning and scheduling of Turn Around Maintenance, Planned and unplanned shutdown works
• Responsible for effective planning and scheduling of maintenance activities achieving minimum equipment maintenance downtime, capturing associated accurate and complete records and related documentation.
• Ensures maintenance documentation such as work orders, calibration records is updated and complete at all times.
• Supports start-up activities and handover of equipment and systems data from project to Operations team
• Responsible for all Security Clearance and pass for engineering
• To establish the pool of vendors that may support the projects, maintenance and turnaround activities
• Carry out other ad-hoc duties assigned by the immediate supervisor or higher management

Requirements:

• Diploma/Degree in Engineering (Mechanical/Electrical Engineering)
• Minimum 3 years of relevant experience in Maintenance Planning and Scheduling
• Team player, independent and trong problem-solving skills
• Possess hands-on experience in a maintenance job will be an advantageous.
• Strong communication, Interpersonal and organizational skills

TLG Technology is a leading provider of cutting-edge technology in nanofabrication equipment, semiconductor wafer processing and testing equipment, metrology, and alternative source solutions for the semiconductor wafer and electronics industries.

We invite you to join our dynamic team with the following career opportunity:

Responsibilities:

You will be responsible for providing service support for a range of semiconductor wafer processing equipment, including Automatic Wet Benches, Metrology, Spin Rinser/IPA Dryers, and laboratory equipment/instruments.

Requirements:

• Relevant experience and strong skills in mechatronics or electrical troubleshooting will be an advantage.

• A Technical Education, Diploma, or Degree in any engineering discipline.

• Ability to work independently and collaboratively as part of a team.

• Hardworking attitude, willingness to learn, good character, and a commitment to working with our growing company for at least three years or more.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

Ensure the smooth operation of the centre, including patient care and facility maintenance.
Work with the clinical team to deliver high-quality care and meet all regulatory requirements.
Assist with inventory management and vendor relationships to keep the centre within budget.
Implement and maintain policies to ensure compliance with standards and best practices.

Main Responsibilities

• Oversee stock and consumable management.
• Supervise administrative staff and cleaners.
• Organize and schedule annual fire drills and training.
• Manage preventive maintenance for machines and equipment, pest control
• Handle any machine, equipment, or facility issues
• Arrange and attend regular and ad-hoc meetings on operational matters.
• Participate in projects to improve processes and integrate new systems.
• Collaborate with the Nurse Manager on budgeting.

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Ashley Loo | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Job Posting: Temp Staff – Contact Centre Support

Position Details:

• Location: Hill Street
• Reporting to: Contact Centre Manager
• Contract Duration: 5 months
• Salary: $2,600 - $2,800
• Working Hours: 8:30 AM to 6:00 PM (Monday to Friday), with overtime on an ad-hoc basis
• Start Date: ASAP

Key Roles and Responsibilities:

Contact Centre Operations Support:

1. Assist in managing daily contact centre operations via phone, email, and walk-in professionally.
2. Collaborate with contact centre staff to address and resolve operational issues promptly.
3. Provide immediate attention to customers' needs and execute satisfactory service recovery actions.
4. Ensure the fulfillment of applications and contract renewals for Residential and Business customers.
5. Achieve productivity and quality targets as set by the management.
6. Perform other ad-hoc duties as assigned.

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

The ideal candidate should possess:

• Bachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field.
• 3+ years of experience in BC/DR, risk management, or a related discipline.
• Experience in a Data Centre Environment
• Strong knowledge of BC/DR standards and frameworks (e.g., ISO 22301,etc.)
• Proven experience conducting BIAs, risk assessments, and plan development.
• Familiarity with crisis management frameworks and incident response protocols.
• Excellent communication and interpersonal skills, with the ability to work across all levels of an organization.
• Proficient in BC/DR software and tools.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Oversee the daily operations of the Centre

Liaising with tutors, parents and students

Provide quality customer service through understanding of customers’ queries and needs

Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe

Ensure that student resources, stationery and merchandise are well stocked in the Centre

Monitor and escalate any urgent/complex issues to management

Counter sales of tuition packages

Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year

Administer daily and monthly reports

Periodic preparation for new academic year as well as semesters

Must be energetic and have a business mindset

Able to work both weekends.

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996