Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Develop and manage comprehensive project plans, defining project scope, objectives, timelines, and resource requirements.
• Work closely with internal engineering teams to identify technical requirements and deliverables for marine projects.
• Provide guidance, training, and support to team members while maintaining high morale and motivation.
• Develop and manage project budgets, ensuring projects stay within financial constraints.
• Track project expenses and perform cost analysis to minimize budget overruns while maximizing efficiency.
• Act as the primary point of contact for clients, providing regular updates on project progress, issues, and resolutions.
• Ensure clear communication of technical details, timelines, and budgetary constraints to clients and stakeholders.
• Ensure proper documentation of inspections, certifications, and compliance records.
• Ensure all engineering services meet the required technical specifications and quality standards.
• Oversee the testing, commissioning, and operational readiness of marine systems and structures.
• Oversee the day-to-day activities of marine engineering projects, ensuring smooth coordination between all parties involved.
• Monitor the performance and progress of projects, making adjustments as needed to stay on schedule.
• Maintain detailed project documentation, including design changes, approvals, and progress reports.
• Education: Mechanical Engineering, Marine Engineering.
• Experience: At least 10 years of experience in marine industries, with a solid background in managing Structural, Piping & Insulation projects.
• Flexible to work in shift & site.

• Establish new sales opportunities using various sales prospecting channels
• Respond to telephone / online catering enquiries
• Assist clients in menu selection and proposal
• Build and maintain good client relationship and rapport
• Oversee food preparation and customer service
• Account for sales and profitability of orders and ensure smooth operations of catering
• Coordinate with internal food production and logistics team to ensure smooth delivery of catering events
• Ensure compliance with health and safety regulation

About Zero Waste SG

Zero Waste SG (ZWSG) is an Institution of Public Character and Non-Governmental Organisation leading the drive towards zero waste in Singapore through education and advocacy. We focus on engaging consumers and corporates on the 3Rs (Reduce, Reuse and Recycle) in areas of food waste, plastic disposables, household recycling and organisational waste.

We expose people to waste issues and inspire them to make everyday choices towards zero waste. We also aid Singapore and corporations in accelerating the shift towards zero waste and the shift to the circular economy. We partner with governmental agencies, the media, corporates and other NGOs on nation-wide campaigns such as the 'Bring Your Own' campaign, which aims to educate and encourage Singaporeans on the reuse culture, and to decrease the use of single-use disposables in Singapore. ZWSG’s latest campaign ‘Sort it Out’ advocates for waste segregation at source to increase our recycling rates. ZWSG also gives talks, workshops and consultancies at corporate venues and schools.

About this role

Campaigns Manager (Full-time)

ZWSG is seeking a dynamic and self-motivated individual to join our campaigns arm to conceptualise, plan and execute impactful campaigns as part of Zero Waste SG’s strategic direction to move our nation closer to circularity and zero waste. Our campaigns see us partnering government agencies, the media, companies, and other groups on nation-wide campaigns and other fund-raising activities.

In addition, you may be asked to take on other tasks that are required in a charity, as part of ZWSG’s advocacy role.

Roles and responsibilities

Campaigns/Projects Management

• Conceptualise, plan and implement Zero Waste SG campaigns/ programmes/ projects e.g.

- Public education campaigns

- Other bilateral collaborations with corporates/ supporters/ volunteers/ donors

- Direct outreach (conducting talks, workshops, engagements)

• Coordinate multiple campaign activities within a given period of time, in accordance to campaign deliverables
• Formulate reports based on outcomes of the campaigns
• Work closely with colleagues and their strengths to ensure campaign success and impact

Stakeholder management

• Liaise with various stakeholders as part of ZWSG’s Campaigns
• Build and nurture partnerships (internal and external) to ensure sustainability of programmes/ campaigns/fundraisers
• Run large-audience talks and public roadshows

Content Creation

• Draft and edit campaign collaterals, media releases and social media content
• Manage the social media calendar for each campaign
• Formulate, research and design narratives to bring across key messages of the campaign tasked

These roles and responsibilities should foremost be grounded by a sound understanding of environmental issues especially in ZWSG’s mission and focus areas.

Requirements

• Based in Singapore (work from home unless you are involved in an in-person event)
• Passionate and interested in environmental sustainability issues and a self-starter who keeps up with current developments in this area
• Proven track record in managing long-term projects/ campaigns/ programmes, especially in the social sector
• Excellent oral, written and communication skills required.
• Comfortable with public speaking and presentations
• Ability to work independently and in a team, as well as toggle between both
• Strong time management skills and able to manage multiple duties while adapting in a fast-paced environment

Preferred Qualifications

• Diploma or Bachelor’s degree in Events management, Communications, or related field.

Why Join Zero Waste SG

Climate changes issues, sustainability and sustainable development are one of the key issues for many countries and companies around the world. Zero Waste SG has been an agent of change for sustainability and circular economy for years in Singapore.

Join Zero Waste SG to help shape and impact the sustainability and circular economy lifestyle and mindset across Singapore.

How to Apply

Send in your resume and cover letter here or to: [email protected]. Only shortlisted candidates will be contacted.

Company Overview:

We are a dynamic and innovative company specializing in logistics distribution, online platform sales, and live streaming services. We strive to provide exceptional service to our customers while fostering a collaborative and engaging work environment. As we continue to grow, we are looking for an Operation Manager to join our team.

Job Scope:

• Oversee daily operations to ensure smooth and efficient workflows.
• Develop, implement, and monitor operational processes to improve efficiency and meet business objectives.
• Coordinate with logistics partners and internal teams to ensure on-time and cost-effective delivery of goods.
• Supervise online platform activities, including order fulfillment, product listings, and customer service operations.
• Oversee the setup and execution of live streaming activities, ensuring operational requirements are met (e.g., equipment, schedules, content planning).
• Lead and motivate the operations team, providing guidance, training, and performance feedback.·
• Any ad-hoc duties to be assigned

Requirement:

· Diploma / Degree or other equivalent

· Knowledge of Logistics operations, including warehousing, transportation, and inventory management systems.

· Familiarity with E-commerce platforms and order management tools.

· Understanding of live streaming operations, including technical requirements, scheduling, and content coordination.

· Proficiency in MS Office Suite(Excel, Word, PowerPoint) and experience with data analysis tools for KPI tracking and reporting.

Benefits:

· Salary: Negotiable, competitive salary for outstanding candidates;

· The company provides training and promotion opportunities;

Contact Information:

Please send your resume to [email protected], indicating the position and your name.

We look forward to your joining us!

We regret only short-listed candidate will be notified.

Job Description:

- Manage the day-to-day operations including HR operations, marketing and

infrastructure

- Develop HR tools and strategy to ensure low attrition rate and increase diversity

- Transform marketing from traditional to digital and social marketing to increase

reach, drive marketing share of wallet equally to each business unit: Talent Staffing,

Consultancy and Courses

- Improve operation processes and the infrastructure to

A) Tools development to enable database integrity and efficient database processing

for all business units

B) implement AI tools to improve operations efficiency and productivity

Qualification and Requirements:

• Degree in Business, Marketing, or a related field.

• 10 years of internship or working experience.

• Strong analytical skills and attention to detail.

• Excellent communication and interpersonal abilities.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to use Canva or similar design tools for creating marketing materials

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description

• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Assign and schedule work duties to motor vehicle service workers according to their skills
• Responsible for the day to day, safe and efficient running of the workshop.
• Responsible for budgets for the purchase of materials, fixings, and fastenings and machine tools to ensure smooth progression of projects through the workshop.
• Coordinating schedules, monitoring production output & lead time, maintaining other production standards and ensuring quality control.
• Identify and initiative procedures to improve operation methods, product quality and production deliveries, including product innovations and improvement.
• Monitor, analyze and arrange manpower overtime base on production plan.
• Responsible for safe work environment and safety procedure adherence.
• Possess strong analytical thinking skills to troubleshoot and resolve technical issues independently.
• Any other ad hoc duties assigned

Job Requirements

• Candidates must possess at least a Diploma, Professional Degree, Engineering(Mechanical) or equivalent
• Candidates with relevant experience will also be considered
• 2 years’ working experience with construction equipment.
• Strong communicator with good problem solving and people management skills
• Experience in supervising a team of workshop mechanics
• Candidates with strong automotive knowledge for repair and servicing
• Independent, committed and responsible
• Preferably able to start work within short notice
  Job holder without the above qualification but with relevant experience would be considered.

Marketing Manager responsibilities include:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experimenting with various organic and paid acquisition channels

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurements

Roles & Responsibilities

Logistics Manager responsibilities include:

• Responsible for the overall supply chain management.
• Organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Coordinate full order cycle
• Keep track of quality, quantity, delivery times, transport costs and efficiency
• Plan routes and process delivery
• Resolve any arising problems or complaints
• Supervise, coach and train workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements

Requirements and skills

• Proven working experience as a Logistics Manager
• 3 to 5 years experience in supply chain industry
• Able to work effectively and independantly in a fast paced enviroment
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

Interested candidates who wish to apply for the advertised position, please click APPLY NOW

Responsibilities:

-Manage multiple outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

Key Responsibilities

· Plan, execute, monitor and control project as per contractual, client and QEHS requirements.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Define clear roles & responsibilities, and deliverable requirements of team members.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly

· Report to management periodically on status of project in terms of QEHS, cost and schedule.

· Any other duties assigned by management.

Requirements

· Posses degree in civil engineering, construction management or equivalent and safety certificates like CSCPM.

· At least 8 years experience as project manager in building project

· Able to work independently and lead project team

· Proficient in Microsoft Project

· Certified QM/ Conquas Manager would have an added advantage

• Develop and manage comprehensive project plans, defining project scope, objectives, timelines, and resource requirements.
• Work closely with internal engineering teams to identify technical requirements and deliverables for marine projects.
• Provide guidance, training, and support to team members while maintaining high morale and motivation.
• Develop and manage project budgets, ensuring projects stay within financial constraints.
• Track project expenses and perform cost analysis to minimize budget overruns while maximizing efficiency.
• Act as the primary point of contact for clients, providing regular updates on project progress, issues, and resolutions.
• Ensure clear communication of technical details, timelines, and budgetary constraints to clients and stakeholders.
• Ensure proper documentation of inspections, certifications, and compliance records.
• Ensure all engineering services meet the required technical specifications and quality standards.
• Oversee the testing, commissioning, and operational readiness of marine systems and structures.
• Oversee the day-to-day activities of marine engineering projects, ensuring smooth coordination between all parties involved.
• Monitor the performance and progress of projects, making adjustments as needed to stay on schedule.
• Maintain detailed project documentation, including design changes, approvals, and progress reports.
• Education: Mechanical Engineering, Marine Engineering.
• Experience: At least 10 years of experience in marine industries, with a solid background in managing Structural, Piping & Insulation projects.
• Flexible to work in shift & site.

· Fully responsible for day to day operation of building / condominium

· Supervise and coordinate all maintain and administrate staff assigned to the building/ condominium

· Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor

· Lead a team of personal providing maintenance, security , administrative and car park management

· Ensure all contract work / routine service are carried out according as specified in their contract agreement

· Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.

· Co-ordinate council meeting and annual general meeting

· Diploma or degree in estate management

· Conversant in building management and strata management act.

· Strong communication and negotiable skill

· Management control

· Able to handle stress

· Mature and outgoing personality

· Ability to work independently and as part of a team

Degree/Diploma holder perferable civil or structural engineering from university recognised by the PEB.

Have experience in HDB/ELU/HUP project with relevant computer related skill.

Ability to deal with public on feedback/comment related to the project issue.

Familiar with the authorities requirement related to the site work.

Responsibilities

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volume and profit for existing and new products.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Maintains sales staff by recruiting, selecting, orienting, and training employees.
• Contributes to team effort by accomplishing related results as needed

Qualifications

• Degree/Professional certififcate in marketing or business administration
• Two to three years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Management and leadership skills
• Mentoring and coaching sales reps

Role: Project Manager
Duration: 12 Months (extendable)

Job Summary:

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities:

• Foster and cultivate robust client relationships by identifying and addressing client needs, delivering bespoke financial planning, and tailored solutions.
• Conduct in-depth market analysis to recommend appropriate financial products and services, driving achievement of sales objectives.
• Educate clients on the features, benefits, and potential risks of financial products while providing expert investment guidance.
• Build and sustain long-term client partnerships, enhancing customer satisfaction and loyalty.

Requirements:

• A bachelor’s degree or higher in finance, economics, business management, or a related discipline is highly desirable.
• Prior experience within state-owned enterprises, with a comprehensive understanding of their corporate culture and operational workflows, is preferred.
• Exceptional communication skills, advanced sales techniques, and a client-centric mindset to deliver professional solutions and guidance.
• Strong aptitude for learning and adaptability, enabling swift mastery of financial products and market trends.
• A collaborative team player with a positive attitude and the resilience to thrive under pressure.

Benefits:

• Access to a structured training program and a clear career advancement pathway, offering outstanding professional growth opportunities.
• Competitive remuneration package, encompassing a base salary, performance-based commissions, and bonuses.
• Comprehensive employee benefits and vibrant team-building activities that foster a supportive and dynamic workplace environment.

We welcome driven and experienced sales professionals to join us in shaping a prosperous future together! For further inquiries or to express your interest, please contact us via WhatsApp at 82628788, and we will promptly arrange an interview.

The Project Manager is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

JOB DESCRIPTION

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirement
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management

JOB REQUIREMENTS

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), project & facilities management, building services engineering, mechanical engineering or equivalent or equivalent.
• Diploma holders with relevant facilities management, M&E experience are also welcome to apply
• Good knowledge of M&E coordination
• Electrical and ACMV design capability would be an added advantage
• Committed, positive attitude & able to handle projects independently
• Good team player with ability to lead and multi-task
• At least 2 Year(s) of working experience in the related field is required for this position

Job Description:

• Prepare quotation and job schedule
• Prepare project-budget and billing
• Plan for modifications to products to meet consumer demands
• Help clients to solve problems with product usage.
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Work closely with sales team, clients and contractors/suppliers on issues

Job Requirements:

• Diploma in Marketing/Business or related field
• 2 to 3 years of relevant experience in retail/marketing
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure

• Salary: $2,500-$3,500
• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: Purvis Street - Bugis

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a motivated Customer Service Executive (Case Management) to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Receive cases, analyse the background and follow up actions required
• Correspond with various agencies to retrieve data and feedback needed for case closure or submission. Ensure that responses adhere to SOPs.
• Conduct investigation on process gaps to determine root cause and perform rectifications. Liaise with business process owners, ground users and system technical teams to improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Requirements:

• Min. Diploma in Business Management / Customer Service Management / Customer Service Experience or related fields.
• Entry level candidates will be considered.
• Bonus if possess 1-2 years’ experience in Customer Service roles
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Location: Tuas / Woodlands

Transport provided from Jurong MRT. Drop off at Tuas & Boon Lay MRT.

Hybrid work mode. Alternate Saturday (Half-days)

Required to take Customs Test:

Passing the customs test is required, and the company fully covers the cost.

Benefits:

• AWS and performance bonuses
• Transport allowance, phone allowance

Responsibilities:

• Provide outstanding support to customers via phone, email, chat, or in-person interactions.
• Answer inquiries, provide information about products or services, and resolve issues in a timely and professional manner.
• Identify, investigate, and resolve customer complaints and concerns by offering solutions or escalating issues to the appropriate department.
• Develop in-depth knowledge of company products/services to assist customers effectively and guide them toward the best solutions.
• Assist customers with order processing, returns, exchanges, and shipping inquiries.
• Maintain high levels of customer satisfaction by ensuring that customers’ needs are met and expectations exceeded.
• Accurately log customer interactions, complaints, feedback, and resolutions in CRM systems.
• Ensure adherence to company policies, procedures, and standards, including customer confidentiality and data protection.

Requirements:

• Minimum Diploma in any field.
• Minimum 1-2 years experience in customer service (Experience in logistics industry is an advantage).

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213