• Working Location: Beach Road
• Mon - Fri: 9am - 6pm

What you'll be doing

• Managing the day-to-day financial operations, including accounts payable, accounts receivable, and payroll processing
• Preparing and analyzing financial reports, budgets, and forecasts to provide valuable insights to the leadership team
• Ensuring compliance with relevant financial regulations and internal policies
• Developing and implementing financial strategies to improve efficiency and profitability
• Collaborating with cross-functional teams to support business decision-making
• Supervising and mentoring the finance team to foster a high-performing and engaged workforce

What we're looking for:

• At least 5 years experience in a finance or accounting role
• Strong knowledge of financial principles, accounting standards, and regulatory requirements

What's Next:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Jere Ng Kheng Yin
Registration Number: R24124990
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Mon to Fri: 8:30am to 5:30pm

✓ Construction Project/Term maintenance work planning, co-ordination and execution of

matters and issues arising from the project/Maintenance Term Contract

✓ To attend, provide information & provide proposals (if any) and updates when liaising

with clients, consultants & relevant authorities for the implementation of the project

handled

✓ Liaise with sub-constructors, vendors, clients to ensure smooth progression and timely

completion of quality works in accordance to schedule within required

regulations/contract specifications

✓ To build and maintain strong, long-lasting client relationship and meet client’s

satisfaction

✓ To prepare and submit reports as required by consultants and clients

✓ To monitor project cost including variation works if any

✓ Ensure workers adhere to safety regulations and are in a safe working environment

✓ To coordinate and work with other departments and vendors

✓ To ensure all Quality Documentation is implemented and maintain

✓ To engage in project/term contract work and ensure successful completion as well as

hand over of projects to the clients

✓ Other duties as assigned

Requirement

• Diploma or Higher qualification with extensive relevant experience in similar role and in-depth knowledge of international dry bulk trade operations and documentation of products like Iron Ore, Coal, Food Grain etc.
• Good Spoken & Written English (Mandarin/Hindi will be added advantage)
• Must have excellent written and oral business communication skill and ability to influence
• Strong understanding, knowledge and experience of shipping terms, trade terms, ICC publications UCP600, URC, URR, Incoterms and ISBP is essential.
• Must have proven skills of meeting agreed service levels, customer service standards within high volume, fast pace and challenging environment
• Experience of dealing in commodity derivatives and associated risk will be advantageous
• Conversant with relevant local and international compliance like OFAC, Sanctioned Countries etc.
• Experience of coordinating with banks for Trade Finance matters.
• To proactively coordinate with customers and suppliers for smooth trade cycle.
• Proficient in Microsoft Outlook, Excel, Word and Power point
• Candidate must have multi-tasking skill, ability to meet timelines, strong commercial and legal acumen, team working, leadership, must maintain confidentiality and high integrity, must have problem solving approach.
• Must be ‘hands-on’ and go-getter in all trade documentation and operations matters.
• Prefer Singapore Citizen and Permanent Residents
• Prefer candidate available immediately or at short notice
• Salary negotiable as per experience and knowledge.

Job Description:

• Handle all Trade documentations and negotiations (Import and Export)
• Monitoring and ensuring timely receipt, preparation, checking and negotiation of Import & Export Bills, Issuance of Import Letter of Credit, Checking workability of Incoming Export LC, LC confirmations/ Discount Rates, Receiving and Providing LC Amendments, SBLC, Inward/Outward Bills for Collection, Trust Receipt Financing and Discounting of Export Bills. Coordinate outward and inward payments, monitor payment due date.
• Ensure timely appointment of cargo surveyors at ports
• Ensure timely nomination for cargo marine/storage insurance
• Obtain discharge port results and negotiate second drawing / final payments within timelines
• Closely monitor vessel and cargo status on continuous basis
• Ensure that laytime, dead freight etc. are promptly sent out to parties and settled in timely manner
• Closely monitor buyers and sellers accounts balances, making sure that all receivables are collected on time
• KYC documentation with banks/buyers/sellers
• Proactively monitor and resolve all issues related to trade matters in coordination with stakeholders.
• Interact and coordinate with Traders, Accounts, Shipping, Insurance Companies, Port Agents, Surveyors, Buyers, Sellers, Banks and other agencies
• Maintain updated Trade MIS reports
• To send offers, counter-offers, draft contracts / amendments / LC draft / nego documents drafts, past shipments result, vessel updates etc. to parties including back-and-forth negotiation to finalize.
• Any other ad-hoc duties and assignments

Interested candidates may send their details curriculum vitae with a passport size photo in MS word file as attachment to [email protected]

JOB SUMMARY

We are seeking experienced Product Managers to take ownership of our suite of in-house products, elevate, rejuvenate and relaunch them as our next generation integrated best-of-suite solutions for our clients. As a Product Manager, you will have the opportunity to implement the strategic vision for the product and lead a multi-disciplinary team to design, architect, develop, test and launch the product to market.

Feeling the customer, business and market trends heartbeat is paramount. Staying up-to-date with products, plans and features of competitors is essential. Taking all these feedback iteratively, as a Product Manager you will play a key role in the conceptualization of product ideas and road map, innovating on functionality, developing differentiate features, prototyping and experimenting with early adopters and finally launching the enhancements, features, or products to market.

On a day-to-day basis, the Product Manager involves in working with diverse team members across the full spectrum of software developer services including business analysis, UI/UX, graphics design, backoffice engineering, mobile app engineering, blockchain and smart contract development. The Product Manager is constantly challenged to balance business viability, technical feasibility, customer desire and time to market to ensure that ideas become winning products.

The ideal Product Manager is a visionary who can elevate concepts, ideas and experiences, then persevere through the development process with a multi-disciplinary team to bring these visions to reality with speed and conviction. A respected individual whom the rest of the team members can openly discuss, share and exchange ideas while approachable to those seeking inspiration, mentorship and guidance. The Product Manager seeks to stimulate enthusiasm, drive and creativity to maximize the potential of every team member working on the product.

JOB DUTIES:

• Define a clear, cohesive vision and strategy across the product line including existing and yet-to-be announced product developments. Ensure the vision, objectives and strategy is clearly understood by the various team members across the Creative, Sales and Frontend & Backend Engineering teams.
• Conduct market research, generate product requirements, develop marketing and sales support strategies, as well as determine specifications and time-integrated plans for product introduction.
• Constantly in touch with customers’ pain points, needs and desires and scoping an innovative and viable solution.
• Conduct requirement workshops, requirement gathering sessions, review competitor software features to draw inspiration for new features, functions or products.
• Pitch innovative concepts and functional proposals to various stakeholders, and manage all aspects of the product design, including approvals and feedback provided.
• Assess the competition by comparing the product line to competitors and seek opportunities to differentiate.
• Go in-depth to develop product requirements, user stories, detailed product feature specifications and define clear and detailed process flows.
• Working closely with the UX and UI designers to detail out the wireframes and final UI for the new features or products.
• Turn customer pains and complex requirements into bite-sized and actionable user-stories that is feasible to be implemented and tested within a well-defined 2-week sprint. Prioritise those with the highest business value to be implemented first.
• Execute beta and pilot programs with early-adopters and track their feedback and enhance the product features set readying it for market release.
• Develop the core positioning and messaging for the product. Prepare product pitch points, feature benefits and sales collaterals to sales teams to enable them to engage potential customers and close sales for the product and product suite.
• Develop key performance metrics for products. Track, monitor and analyse these metrics during beta, early-adopter stages as well as a live product.
• Be recognized as a leader in the product line, build and maintain relationship with the clients, and business stakeholders.
• Provide mentorship and leadership to team members in terms of product management knowledge, industry knowledge, best practices, communication and documentation skills.
• Source, seek, hire and fill skills and experience gaps among the product team members.
• Actively conduct reviews, manage approvals, and sign off processes for product feature sets.
• Keep abreast of current product management methodology, latest competitor offerings, and digital trends to help strengthen the team’s deliverables.

JOB REQUIREMENTS:

• Bachelor’s or Master’s Degree in Computing, Engineering, Product Design or related field.
• Over 6+ years of related work experience in the domains of product management, business analysis, system analysis, system design, process reengineering and consulting.
• A proven track record of gap analysis, identifying market fit, innovative means of problem solving, designing software products that provide clients with solutions and bringing these products live.
• Outstanding knowledge in product management, product lifecycle and best practices.
• Strong conceptual abilities, clear communication of direction and solid knowledge of product management methodology.
• Exceptional analytical and conceptual thinking skills and quick to learn new business domains and industries.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple products simultaneously.
• Excellent planning, organizational and problem-solving.
• Strong communication skills in presenting visions or ideas to both internal and external stakeholders. Proven ability to develop product positioning and effectively communicate them.
• Ability to influence various stakeholders and work closely with them to obtain buy-in.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Comfortable in working with a multi-disciplinary team that involves, process engineering, backend & frontend engineering, UI/UX, graphics design, quality assurance and IT operations.
• Willing to roll-up one’s sleeves and provide a hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is required to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Our client is a well established international bank and has a strong presence in Asia. They are recruiting for Client Acquisition Manager to expand their business.

about the job

• Identify and target affluent individuals through networking, referrals and market research.
• Build long term relationships with affluent individuals to understand their financial goals and provide bespoke banking solutions.
• Work closely with internal and external stakeholders across the bank to customized solutions that meet clients’ requirements.
• Stay updated on market trends, competitor offerings and emerging opportunities to continuously refine acquisition strategies.
• Maintain close working relationship with internal partners for referrals and ensuring attractive or exclusive offers.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes and regulatory requirements.

skills and experience required

• Proven track record of success in acquiring and managing affluent clients.
• Strong interpersonal and communication skills to build trust and rapport with affluent individuals.
• Able to present effectively, communicate ideas and concepts.
• Good working attitude, highly motivated and result oriented.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Key Responsibilities

• Leads the development of the Brand Marketing Plan to meet company goals.

• Analyse brand Profit and Loss (P&L) to drive profitability of the brand.

• Manage the assigned brand’s new product launch assessment and deployment in the local market, including P&L, pricing, place and positioning.

• Work with a multifunctional team (including Creative and Social teams) to implement the plan in the marketplace and monitors performance of the support plans.

• Builds productive working relationship with R&D, Finance, Operations and Supply Chain to manage the brand’s day to day operations, and external partners and agencies.

• Lead ongoing analysis and review of consumer, category, channel/customer, and competitive information as part of a situation assessment of brand performance and identify growth opportunity.

• Provide input to volume forecasting, financial updates and monitors key indicators and drivers of brand performance. Recommend solutions and implement improvements to meet annual targets.

• Lead the management and production of posters, flyers and other collaterals

• Lead the acquiring and liaising with promotional merchants for marketing programs

• Lead the execution of effective digital marketing strategies across all social media platforms

• Manage and maintain listings on digital and online channels including delivery platforms

• Manage customer enquiries

• The roles of duties are not exhaustive and may change according to business requirements.

Requirements

• Bachelor’s degree in marketing, business or any other relevant field

• Sound understanding of marketing fundamentals and tactics

• Creative thinking and problem-solving ability

• Leadership and project management skills

• Knowledge of digital marketing and social media marketing strategies

• Excellent verbal and non-verbal communication skills

• Proficiency with marketing tools and software

• Proficient in marketing research and statistical analysis

• The ability to work under pressure.

About Our Client:

Our client is a global leader in smart energy solutions and industrial automation, dedicated to driving innovation in green energy. They are seeking for dynamic individuals with strong business development expertise and exceptional interpersonal skills.

As the Business Development Manager, you will be focused on driving growth and expanding market opportunities within the energy and industrial automation sectors.

• Global MNC
• Energy Industry
• Lead Business Development Efforts

Key Responsibilities:

• Develop strategic business plans for targeted market segments and create detailed action plans.
• Engage key stakeholders and keep them informed about the latest product offerings and solutions.
• Build and maintain a pipeline of business opportunities to support growth.
• Identify and pursue strategic projects with end users, government agencies, consultants, and EPCs.
• Lead negotiations and secure opportunities directly with customers for targeted projects.
• Drive product and solution development to meet customer needs.
• Collaborate with teams to analyze strengths, weaknesses, and market intelligence to improve business operations.
• Perform ad-hoc duties as directed by the direct manager.

Key Requirements:

• Degree in Electrical Engineering or a related field (preferred).
• At least 5 years of sales or business development experience, ideally in South East Asia.
• Strong understanding of one or more of the following sectors: Utilities, Building/Data Centers, Oil & Gas/Petrochemical, Renewables, and Infrastructure.
• Exceptional communication, interpersonal, and analytical skills, with a focus on team collaboration, resilience, and social competence.
• Excellent presentation and negotiation abilities.
• Cross-cultural experience and sensitivity.
• Prior project or consultancy experience is a plus.

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to [email protected].

EA Personnel: R24124899

EA License: 22C1376

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals.

You will find yourself working in a challenging environment, where your capabilities will be developed to the max. High performers will be selected for overseas assignments to contribute to our overseas subsidiaries as well as to learn from our counterparts.

Responsibilities

Finance & Accounting

• Report to Financial Controller who is a qualified CPA / Chartered Accountant
• Liaise and coordinate with outsourced accounting firm on finance matters.
• Manage Account Payable and/or Receivable
• Ensure financial records are maintained in an effective, up to date and accurate manner
• Work closely with the Financial Controller to maintain, review and implement financial and accounting policies to ensure compliance with company’s policies and good governance, practice and standards.
• Assist in any other finance-related matters as required

Administration

• Liaise and coordinate with outsourced corporate services firm on SOP audit & compliance
• Other Ad-hoc duties if assigned.

Requirements

• Minimum Diploma or Degree in Finance, Accounting or Business fields
• 2 years experience preferably from service / hospitality / healthcare / retail industry.
• Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.
• Candidate who are undergoing CPA training program are welcome to apply
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

• 5-day work week
• Medical Benefits
• Opportunity to embark on Management Trainee Program
• Reward and recognition program that appreciate the most competent and brightest
• Promotion based on performance
• Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

· Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.

· Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.

· Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.

· Create detailed project plans, schedules, and budgets, and track progress against established milestones.

· Coordinate resources, both internal and external, to ensure timely project delivery.

· Manage project risks and issues, and implement mitigation strategies as needed.

· Monitor project performance and provide regular updates to clients and internal stakeholders.

· Facilitate effective communication and collaboration among project team members.

· Ensure adherence to project management best practices, processes, and methodologies.

· Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.

· Identifies and mitigates technical risks, ensuring the technical integrity of the project.

· Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.

Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Requirements :

· Proven experience (5-8 years) in IT project management, preferably within a client-facing role.

· Strong understanding of project management methodologies, tools, and techniques.

· Excellent leadership, communication, and interpersonal skills.

· Ability to effectively manage multiple projects simultaneously in a fast-paced environment.

· Experience working with cross-functional teams and external stakeholders.

· Strong problem-solving and decision-making abilities.

· Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.

· Ability to solve complex technical problems.

· Ability to travel occasionally for client meetings and project-related activities.

Education/Qualification :

· At least a bachelor’s degree in computer science, Information Technology, or related field.

· Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.

· PMP, PRINCE2, or other project management certifications are a plus.

Working location : East Central & Projects location

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Key Responsibilities:

• Develop and implement effective procurement strategies to meet the needs of outlet ensuring cost optimization.
• Identify, evaluate, and negotiate with vendors to secure favorable terms and maintain strong supplier relationships.
• Monitor and ensure timely and efficient supplier performance to meet operational requirements.
• Negotiate contracts, manage purchase orders, and ensure compliance with company policies while addressing and resolving procurement-related issues promptly.
• Support operational needs by addressing procurement-related matters to ensure smooth service delivery across all outlets.

Qualifications:

• At least 3-5 years of experience in procurement, purchasing, or as a buyer within the F&B industry.
• Strong negotiation skills with a proven track record of securing cost-effective deals.
• Excellent organizational and time management skills with a keen eye for detail.
• Proficiency in inventory management systems and Microsoft Office Suite.

Perks & Benefits:

• Birthday leave.
• Comprehensive medical and dental insurance.
• Staff discounts across all 8 outlets in Singapore.

Job Descriptions:

• Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.
• Ensure that the required tests and inspections are performed in accordance with the approved plan.
• Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirements:

• Minimum of 10 years engineering experiences in construction industry with relevant diploma.
• Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Job Description

Strategic Marketing & Brand Management

• Develop and oversee marketing strategies to build brand awareness and drive enrolments.
• Conduct market research to identify trends, target audiences, and competitor activities, shaping effective marketing plans..
• Collaborate with global, regional, and cross-functional teams to align strategies and share best practices

Digital Marketing & Content Creation

• Oversee the creation of digital assets, including website content, social media posts, online ads, and engaging multimedia materials.
• Develop creative content, such as blogs, videos, and infographics, tailored to target audiences.
• Collaborate with the creative team to produce impactful marketing collateral.

Event Planning & Community Engagement

• Plan and manage promotional events, open days, webinars, and workshops to showcase programmes and engage participants.
• Coordinate pre- and post-event marketing efforts, including promotions, registrations, and follow-ups.

Franchisee Support

• Support franchisees with tailored marketing campaigns to enhance local enrolments.
• Provide tools, resources, and data-driven recommendations to improve franchisee marketing success.

Analytics & Performance Reporting

• Monitor, analyze, and report on campaign performance, providing actionable insights for optimization.
• Track ROI and effectiveness of marketing initiatives, recommending innovative strategies for continuous improvement.

Requirements

• Degree in Mass Communications, Marketing, or a related field
• Minimum 10 years’ relevant experience, preferably in the education sector
• Meticulous, self-motivated, able to multi-task and work under pressure
• Has hands-on experience with graphic softwares (Adobe Photoshop and Adobe Illustrator)
• 6 days work week
• Must be fluent in both English and Chinese

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

About H&B

Brand Custodians. Community Builders. Event Innovators.

H&B is an immersive storytelling and edutainment group that brings people closer to each other and to their passions through shared experiences. H&B has curated unique event campaigns and groundbreaking exhibitions that seamlessly blend arts, culture and technology. These include the Fullerton Concours d’Elegance, Southeast Asia’s first-of-its-kind premier celebration of the automobile, and Dale Chihuly: Glass in Bloom, Dale Chihuly’s first major garden exhibition in Asia amid the COVID-19 pandemic. H&B also organised the highly-raved Van Gogh: The Immersive Experience, the first in Southeast Asia. Today, H&B looks to bring its brand of ingenuity and originality to the rest of Asia.

About the Role for Event Project Operations:

• Establishes, implements, and communicates the strategic direction of the organization's operations division.
• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution across department self-run shows/event projects.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources.
• Reviews and cost-control reports, cost estimates, and staffing requirements for shows/projects.
• Handles and manages events budget costings
• Adequate knowledge of License application is a must.
• Ensure events follow local security, Workplace Safety and Health regulations. (Bizsafe Certified)

Pre-Show/Event Opening:

• Coordinate venue preparations in advance of show/event openings, including site planning, permitting, pre-construction, utilities, and vendor procurement for docents, security, local management, and cleaning.

During Show/Event:

• Provide support to onsite staff to ensure the maintenance of high levels of customer service.
• Support continuous training for staff members and oversee staff management activities.
• Support the maintenance of show site facilities, including electrical, network, ACMV, and rooms handed over by venue partner.
• Exercise budget control measures throughout the duration of the show/event project.

Skills and Experiences:

• Strong leadership, interpersonal and organizational skills
• Proven Planning and Coordination skills
• Driven problem solver, always looking for the most efficient and cost-effective solution
• Good Communication skills, including fluency in spoken and written English
• Ability to work independently, take initiative, set priorities and support company objective
• Might need to travel for projects in ASEAN

Requires to be PMP certified.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As a Project Manager, you will work on the top-of-mind strategic initiatives for the head of business, driving impact across business and technology areas. Topics will range from new product launches, organisational changes, business planning, infrastructure and footprint planning, internal communications, etc. You will work cross-functionally with stakeholders such as product managers, R&D leaders, sales and marketing functions, legal and PR, etc. You will be the quarterback on multiple work streams, driving forward the collaboration on key topics across the BytePlus organization.

Responsibilities

In this role, we are looking for someone who has the experience and passion to run strategic projects from the start to end:

- Be an end-to-end project owner, from planning, goal establishment, formulation, identification of dependencies, project progress tracking management, project delivery, quality control;

- Be able to identify project risk and actively manage them, manage project resources in terms of resource coordination and communication;

- Understand the needs of each team, propose solutions and drive forward implementation, as well as cross-functional collaboration;

- Lead the problem-solving and drive research when needed for business' strategic initiatives;

- Drive regular business performance summaries and business reviews with the leadership;

- Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.

Qualifications

Minimum Qualifications

- Bachelor degree or above, computer or related professional background

- At least 5 years of working experience in project management / strategy management of go-to-market teams in a fast-paced environment

- Have experience working in a software / technology / cloud-related company, and managing projects from start to end

Preferred Qualifications

- Strong interpersonal and organizational skills

- Analytical and problem solving skills

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Highlights

• Opportunity to Advance
• Near MRT Tanjong Pagar
• Flexible Working Hours

Job Description

• Maintain good relationship with charterers to provide professional market information to support their daily operations.
• Acquire a through understanding of key client's needs and requirement
• Recommend the logic of the chartering platform and tools based on the feedback from customers to make the matching more accurate and efficient.
• Monitor and analyze competitors and shipping market trends.
• Provide professional services to support the matching and post-fix vessel operating.
• Nomination for COA cargoes and work on spot shipment.

Job Specification / Requirement

• Ethical, fair and of high integrity.
• Understand the nature and demands of shipping industry in Chartering and Operatiions.
• In-depth knowledge of vessel chartering.

• Location: Tuas West

• Working hours: 08:00 to 17:45 (Monday to Friday)

Job responsibilities:

• Planning warehouse space
• Planning manpower resources
• Planning for efficiency in the warehouse - Using technology and innovation
• Responsible for profit and loss
• Answer customer queries on a day-to-day basis
• Attending KPI meetings with clients
• Planning training for the department
• Managing customer service officers
• Provide training for new employees
• Hands-On Approach
• Any other Duties assigned

Job Requirements:

• Experience in 3PL Operations
• Experience in warehouse operations and space utilization planning
• Proficient in planning of warehouse operations
• Proficient in manpower allocation planning and training
• Knowledge of TAPA, GMP, GDP, Halal, and other certifications
• Experience in risk assessment
• Knowledge of innovation and technology employment

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Warehouse Manager (Tuas)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

AET is one of the leading global owners and operators of maritime transportation assets and specialised services, committed to moving energy responsibly and eco-efficiently as an advocate of sustainable shipping. Our current diversified fleet of over 60 vessels includes conventional and nine dual-fuel tankers as well as collaboration on zero-emission vessels. Partnering global energy majors, refineries and traders, we drive collaboration to accelerate the industry’s energy transition through operational excellence.

Headquartered in Singapore with commercial and operational offices in Malaysia, the US, the UK, Norway, Brazil, and Uruguay, AET is wholly-owned by Malaysian energy logistics group MISC Berhad.

We are looking for a Senior Manager, Legal & Integrity to join our team!

Purpose of the job

Responsible for the strategic development, implementation, and continuous improvement of AET’s Compliance and Ethics programme and promotion of a strong compliance and ethics culture and awareness of expected standards of behaviour throughout the AET Group, consistent with the Code of Conduct and Business Ethics (CoBE).

Provide legal support to the legal team as directed with respect to the Company’s prospective and existing shipping business in APAC and globally. Provide advice on general legal matters affecting the Company. Monitor legal developments and changes in legislation.

Key Accountabilities

Compliance and Ethics Function

• Build a highly effective Compliance and Ethics function that is positioned to support the Company in ensuring compliance with key CoBE and regulatory obligations.
• Comply with Company's policies and Code of Conduct and Business Ethics (CoBE).
• Experience in ISO 37001 (Anti-Bribery Management System) certification, internal and external audit, experience of anti-bribery and corruption, conflict of interest, gifts and hospitality, whistleblowing, due diligence systems.
• Global sanctions experience including OFAC, OFSI, US, UK, EU, UN sanctions, sanctions relating to Russia and China, sanctions targeting the maritime sector including those relating to ship-to-ship transfers and AIS.
• Global data protection experience including acting as a data protection officer, GDPR, UK GDPR, Singapore Personal Data Protection Act, Brazil LGPD.
• Experience in other areas of compliance including anti-trust and competition, modern slavery, ship recycling (Hong Kong Convention), risk management, training (including microlearning), reporting to the Board and Top Management, MACN (Maritime Anti-Corruption Network).

Systems and Processes

• Lead and manage the establishment and implementation of compliance systems, processes, and tools within AET to provide structured guidance and monitoring and enablers/tools to mitigate against illegal, unethical, or improper conduct.

Communication and Training

• Institute and maintain an effective compliance education, communication, and training programme for AET.

Risk Assessment

• Lead and manage risk assessments and corporate compliance review to ensure the effectiveness and efficiency of systems and processes in relation to compliance and its supporting policies, manuals and/or guidelines.

Research and Benchmarking

• Have oversight of varied compliance and ethics obligations and requirements of the business in all locations and ensure appropriate structures are in place to support compliance.

Legal Matters

• Negotiate, structure, draft and finalize contracts.
• Advising on and managing contentious and non-contentious matters.
• Conduct legal and compliance research as required.
• Capable of executing Crisis Management Responsibilities as required by role
• To comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)

Qualifications

Education: Degree in Law. Dual qualification would be advantageous

Professional Certification: Qualified Lawyer

Experience: 5+ years in managing/handling corporate, shipping and compliance in a global organization or comparable legal experience

Specialized knowledge/skills:

• Shipping finance and shipping contractual, litigation (dry and wet) and related corporate law
• US FCPA and UK Bribery Act and ISO 37001 (Anti-Bribery Management System) certification, internal and external audit
• Establishment and implementation of compliance systems, processes and tools and managing risk assessments and corporate compliance review of matters relating to anti-bribery and corruption, conflict of interest, gifts and hospitality, whistleblowing, due diligence systems and procedures.
• Global sanctions including OFAC, OFSI, US, UK, EU, UN sanctions, sanctions relating to Russia and China, sanctions targeting the maritime sector including those relating to ship-to-ship transfers and AIS.
• Global data protection including previous experience acting as a data protection officer, GDPR, UK GDPR, Singapore Personal Data Protection Act, Brazil LGPD.
• Anti-trust and competition, modern slavery, ship recycling (Hong Kong Convention) laws.
• Sustainability Strategies and UNSGDS goals.

We regret to inform that only short-listed candidates will be contacted for an interview.

AET is an Equal Opportunity Employer. All qualified applicants will be considered without regard, to age, colour, disability, race, religion, gender, gender identification, nationality, marital status, or characteristics protected by law.

Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Summary

The CIB Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

We are currently looking for a KYC Policy Implementation Manager based in Singapore to support:

• The implementation of Group Standards and/or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing
• The KYC tenet of the Client Lifecycle Transformation programme in the areas of ID&V rationalisation, business rules automation, optimisation of line of business procedures, digitisation of risks assessments, improvements in policy lineage.

About our Policy Implementation Team

Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for our Internal Business Function originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. The Team also actively supports the design and development of the target state KYC processes under the current Transformation programme. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. ​

Key Responsibilities

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

• Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;
• Support the implementation and enhancements of systems, processes, and controls;
• Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
• Support training and communications to the user community
• Facilitate ongoing improvement of KYC/CDD processes;
• Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

Skills & Experience

Our Ideal Candidate:

• 10+ years’ experience in Corporate and Investment Banking
• Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
• Experience in change and transformation programmes
• Solid understanding of the industry’s products and services
• Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
• Demonstrable ability to work effectively across stakeholder groups and geographical boundaries

Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential

Role Specific Technical Competencies

• CDD Experience
• KYC Experience
• Risk Management
• Compliance
• Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we continue to scale new heights!

We’re looking for a Enterprise Customer Success Manager Singapore (Greater China Region) to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions.

This role will report to the Team Manager, Customer Success based in Singapore.

Why is this role so crucial at Similarweb?

The Enterprise Customer Success Manager is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb for years.

So, what will you be doing all day?

• Being the primary point of contact for all users on the account, responsible for identifying the client’s pain points and defining client success
• Responsible for onboarding, training, boosting engagement, and evangelizing Similarweb and all our offerings
• Act as a trusted partner and advisor to the client, providing guidance and support throughout our journey and partnership.
• Manage and expand long-term customer relationships, and ensure account longevity and renewals
• Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
• Ensure our clients are engaged with the platform, taking action based on our data-driven insights and understanding the value it brings them towards achieving their business goals.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Develop strong subject matter expertise across all Similarweb solutions

This is the perfect job for someone who:

• Solid understanding and experience in digital marketing
• 5+ years experience in a client facing customer success role, preferably in a SaaS company with planning and execution capabilities
• 5+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning).
• Solid relationship-building skills – the ability to quickly build rapport and establish trust with customers in the Greater China Region as well as internal stakeholders
• Analytical and consulting mindset with the ability to quickly discover, digest, and identify solutions to problems.
• Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
• Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
• Self-motivated, proactive, ownership mindset and results-oriented.

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Responsibilities

• Research new markets, identify potential clients, and develop growth plans
• Establish and maintain relationships with clients, partners, and industry influencers
• Create proposals that address client needs and concerns, and include cost estimates and work plans
• Collaborate with construction to negotiate and close contracts
• Oversee growth projects, and monitor and manage bid activity
• Make sales projections and forecast revenue
• Track the performance of marketing strategies and industry market intelligence
• Attend networking events and represent the company professionally
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Skills and qualifications

• Strong analytical skills
• Proficiency in market analysis tools
• Critical thinking and decision-making skills
• Ability to work well under pressure
• Strong oral and written communication skills
• Good interpersonal skills