Staff Nurse ( Recovery Nurse )

Job Description & Requirements

Recovery Nurse

• Monitoring post-operative patients' levels of consciousness during recovery from anesthesia.
• Measuring and recording patients' vital signs.
• Closely observing patients for signs of side effects of anethesia medication.
• Treating pain, nausea, and other post-operative symptoms of anesthesia.
• Updating charts, patient files, and medical records
• SNB Registered in Singapore
• Minmium 2-3 years of relevant experience
• Diploma or equivalent in nursing

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

(CENTRAL) - Orchard

- Second center most likely will open at Tampines, walking distance from mrt

Highlight:

• 5days/week
• Offday - weekday
• Weekday 10am-730pm / weekend 930-430pm
• Target Student: Age Group 5 – 12

Target Student: Age Group 5 – 12

1. Prepare and deliver engaging lessons in accordance with the enrichment centre’s curriculum.

2. Create a positive and supportive learning environment that encourages student participation and promotes creativity.

3. Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress

4. Collaborate with colleagues & assistant to enhance curriculum development and teaching methods.

5. Maintain accurate records of students’ attendance, performance, and achievements.

6. Attend staff meetings, training sessions, and other professional development activities provide & collaborate with GEM (Gakken Education Malaysia Sdn. Bhd) & Japan HQ as required.

7. Ensure centre management and the safety and well-being of all students.

8. Perform all administrative and other duties as assigned.

Requirements:

1. Bachelor’s degree in Education/ Teacher Certificate, Diploma or other Teacher Accreditation courses and certification, or relevant field.

2. Prior experience teaching in an enrichment centre or similar educational setting.

3. 1-2 year of proven experience in teaching mathematics/ science at the primary or early secondary school level.

4. Strong classroom management skills and ability to engage young learners effectively.

5. Passion for education and commitment to the academic and personal development of students.

6. Excellent communication and interpersonal skills.

7. Familiar with Singapore’s education system and curriculum frameworks (PSLE & early Secondary)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is a Semiconductor Industry. Due to their current expansion plan, they are looking for a Accountant to join their team, in hopes of developing the current high performing team. They are located in the Centre.

Job Responsibilities:

• Perform Accounts Receivable activities for assigned vendors, distributors, and customers.
• Conduct cost accounting tasks.
• Manage the Ship & Debit uploading and validation process for assigned distributors.
• Assist with inventory counts and reconciliation with vendors.
• Handle other duties as assigned by the Supervisor, Manager, or Director.
• Participate in Oracle system testing, projects, and implementation processes.

Job Requirements:

• Preferably over 2 years of relevant accounting experience.
• Diploma or Degree in Accounting or a related field is preferred.
• Candidates pursuing equivalent qualifications with relevant hands-on experience are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Semiconductor Industry. Due to their current expansion plan, they are looking for a Accountant to join their team, in hopes of developing the current high performing team. They are located in the Centre.

Job Responsibilities:

• Perform Accounts Receivable activities for assigned vendors, distributors, and customers.
• Conduct cost accounting tasks.
• Manage the Ship & Debit uploading and validation process for assigned distributors.
• Assist with inventory counts and reconciliation with vendors.
• Handle other duties as assigned by the Supervisor, Manager, or Director.
• Participate in Oracle system testing, projects, and implementation processes.

Job Requirements:

• Preferably over 2 years of relevant accounting experience.
• Diploma or Degree in Accounting or a related field is preferred.
• Candidates pursuing equivalent qualifications with relevant hands-on experience are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

· Be well-versed in information of all 4 Parks (Singapore Zoo, Night Safari, River Wonders, and Bird Paradise).

· Effectively manage guests’ enquiries and feedback within set SLAs and via various channels and platforms (which include, but are not limited to, emails, calls, livechat, and social media).

· Able to identify problem statements / issues and provide appropriate handling to escalated cases.

· Maintain a high standard of quality responses to guests to uphold service quality standards and ensure consistency.

· Work with various departments and stakeholders within MWG to enhance guest experience and satisfaction.

· Support in reporting key feedback cases to management and collaborate with relevant teams to effect satisfactory solutions.

· Handle rostering and training of staff.

· Manage situations that require problem solving and innovative solutions.

· Assist with monthly reports and updating of Standard Operating Procedures (SOPs).

· Assist with adhoc projects for the Guest Experience Management team as required.

Job Requirements:

· Minimum Diploma

· Minimum 1 year of relevant experience

· Strong interpersonal and communications skills (English).

· As enquiries and feedback may be in various languages, proficiency in other languages, such as Mandarin, Tamil / Hindi, Japanese or Korean will be advantageous.

· Previous customer service experience will be preferred.

· Quick-thinking, adaptable, able to thrive in fast-paced environment.

· Strong team player, but also comfortable to work independently where required.

· Able to work on weekends and public holidays.

· Able to work until 8pm or later (as required), on shift.

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description & Requirements

1. Onboard vessel coordination, commissioning, Service, modification and troubleshooting of Cathelco products (MGPS and ICCP systems).

2. Routine Maintenance tasks e.g., On-board Site Surveys, Technical Audits, System Health Checks, Spares Management and Service Report.

3. Ensure service / commissioning work is always completed safely and efficiently.

4. Ensure service / commissioning reports are completed fully and to a good standard on completion of each order and get signed from owner / yard.

5. Discuss and recommend technical solutions with Customer and Project Manager.

6. Commissioning vessels at Singapore / Overseas Major Shipyard.

7. Responding to Technical queries from Shipyard and customers within a given timeline.

8. Ensure that the product support related to areas of the complaints and the warranty system is properly managed with records maintained.

9. Oversee the installation of the systems or equipment.

10. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.

11. Investigates root causes of failures and recommend solutions.

12. To deal with customer on the warranty issues from technical aspect.

13. Performs any other service and training duties as and when assigned.

Qualification/ Requirement:

1. Diploma in Engineering (Marine/ Mechanical / Electrical)

2. At least 3 years of working experience in marine related

3. Independent with team-oriented spirit

4. Ability to read mechanical / electrical system drawing.

5. Good communication and analytical skills.

6. Good report writing skills.

7. Prepare to travel overseas for commissioning / service works.

8. Understanding and ability to use Microsoft office, specifically MS word and excel.

Role Description

This position is responsible for handling all customers’ requests – call-in, walk-in, breakdown recovery and enquiries to deliver prompt and highest level of 7 customer commitments and satisfaction.

Responsibilites

Service Advisor:

• Assist to prepare extended quotations
• Responsible to take in vehicle while other service advisors are busy, to understand current vehicle situation from driver)
• Provide updates to customer regarding vehicle status inside various group chats
• Responsible to open recovery Work-order for Service contract or internal billing
• Responsible to open new trucks work-order and billing as per Sales Team request

Service Planning:

• Prepare service planning and communicated to respective customers
• Sending reminders to ensure the planning is adhered as per schedule
• Provide update to member on workshop performance achievement
• Fully accountable for pre-planned activities to ensure workshop & service bookings are filled
• Maintain consistent communications with customers to minimize missed service booking
• Fully responsible for VOSP updating to ensure 100% conversion within Planner / VOSP / LDS
• Ensure proper and timely update of customers’ details within the system for seamless flow of information between systems
• Ensure 100% conversion of service bookings intake / day & follow-up promptly with no-shows
• Check and ensure all proper documentation
• Attend to customers and vendors query for any dispute/discrepancies arise
• Prepare PO to suppliers / contractors
• Ensure 3 ways matching (Purchase Order vs Delivery Order if applicable vs Invoice) on dates, completeness and accuracy prior to submission to Business Control department

Other administrative duties:

• Track and monitor vendor invoices are received timely and in complete order. This is to avoid any further payment delay beyond agreed credit term
• Closely monitor and follow up debtors and liaise with relevant parties to ensure prompt payment and healthy debtors for the service department
• Any additional duties assigned by Managers
• The above list of job duties is not exclusive or exhaustive and may be change reasonably based on situation by the management

Competencies

1. Customer Orientation - Identify the needs of customers, both internal and external, to deliver an effective customer experience
2. Sales Closure - Perform numerical calculations and execute selling strategies to complete sales of products to the satisfaction of buyers and sellers
3. Customer Relationship Management Operations - Establish strategies, technologies and practices to manage and analyse data on customer interactions throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth
4. Service Planning & Implementation - Develop and implement strategies and plans for the service operations
5. Order Fulfilment Administration - Administer receiving, processing, delivery and optimisation processes for orders, in order to support business and customer requirements
6. Sales Closure - Perform numerical calculations and execute selling strategies to complete sales of products to the satisfaction of buyers and sellers

Duration of Attachment Offered

• 6 months

Looking for a candidate who would like to join the food and beverage industry as an F&B executive in a high end steakhouse. Must have good interpersonal skills and willing to learn. Training will be provided for the suitable candidate.

JOB SUMMARY

Responsible for soliciting and managing group and catering opportunities. Actively upsell each business opportunity to maximize revenue opportunity. Achieve personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

JOB DUTIES & RESPONSIBILITIES

1. Respond to incoming group and catering opportunities for the property and prompt follow up of quotations within 24 hours.
2. Identifies, qualify, solicit and close group/catering business to achieve personal and property revenue goals.
3. Collaborate closely with proactive sales team to ensure effective communication to meet customer expectations.
4. Conduct site inspections of hotel facilities with clients, engage and demonstrate active listening skills and use negotiating skills with creative selling to close on business and negotiate contracts.
5. Conduct daily telemarketing calls to solicit for leads and generate new enquiries for the hotel.
6. Understand the properties primary target customer and service expectations; serve the customer by understanding the customer’s business needs and recommend appropriate business solutions, while building relationships and loyalty to the property and the brand.
7. Sales Administration. Ensure prompt attention and follow up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking space in Opera and Salesforce. Follow through on commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and handover of all the said documents.
8. Ensure accurate contract/offer before sending it to the customer. Gains commitment of customer through signed contract/offer. Once signed contract/offer is received, completes accurate, detailed turnover documentation for Event Management.
9. Stay current with latest trends and derive creative upsell initiatives.
10. Explore all avenues to sell hotel through alternative dates and/or rates. If no alternative is determined, refer requests to other Marriott Hotel(s).
11. To be a team player motivating peers and subordinates in support of department goals, in sales and operations. Maintain professional interdepartmental relations and participate in hotel team building activities.
12. Achieve individual assigned sales goal for achievement of total sales budget.
13. Abide by Marriott’s ethical business practices and adhere to hotel’s grooming standards, ownership, accountability and responsibility.
14. Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing department.

JOB REQUIREMENTS

• A minimum of Diploma in Hotel Management or related field.
• At least 2 years of hotel sales experience.
• Able to plan, organize and coordinate all aspects of groups & mice events.
• Strong negotiation skills to close deals and secure contracts.
• Effective communication with clients, team members and other departments.
• Able to track multiple tasks and responsibilities to ensure smooth coordination.
• Able to provide accuracy, complete and effective turnover to Event Management.
• Able to start work within short notice period.

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Requirements

• Candidate must possess at least an A Level, Diploma, or Bachelor's Degree in any field.
• Candidates with teaching / tutoring experience are preferred.
• Fresh graduates / undergraduates are welcome to apply.
• Singaporeans preferred as need to be familiar with Singapore GCE syllabus.
• Work in your free time (eg. weekday afternoons, nights, or weekends)
• Minimum commitment is 10-11 months
• Submit a detailed resume listing your subject grades (O / A Level), residential address, experience in tutoring (eg. peer tutoring, home tuition, tuition centre, relief teaching, NIE trained, etc.), preferred subjects to teach, availability for teaching and expected hourly rate. Only shortlisted candidates will be notified.

O Level subjects: Chemistry

A Level subjects: H2 Chemistry

Our client is a Semiconductor Industry. Due to their current expansion plan, they are looking for a Accountant to join their team, in hopes of developing the current high performing team. They are located in the Centre.

Job Responsibilities:

• Perform Accounts Receivable activities for assigned vendors, distributors, and customers.
• Conduct cost accounting tasks.
• Manage the Ship & Debit uploading and validation process for assigned distributors.
• Assist with inventory counts and reconciliation with vendors.
• Handle other duties as assigned by the Supervisor, Manager, or Director.
• Participate in Oracle system testing, projects, and implementation processes.

Job Requirements:

• Preferably over 2 years of relevant accounting experience.
• Diploma or Degree in Accounting or a related field is preferred.
• Candidates pursuing equivalent qualifications with relevant hands-on experience are welcome to apply.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline).
• Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Contact Centre Executive

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Our client

5 days, Permanent, Eunos

MNC for maintaining data center

Job Scope

· To Work with data centre service provider

· To be responsible for (critical facility operation)

· To manage the (preventative maintenance.) on critical systems, responding the emergent failure and tracking

· To be in charge capacity management) of facility systems including (power and cooling), etc.

· .

· projects management for improving the capacity, efficiency and reliability of current facility system.

· Supporting IT manager (IT) n new site team on their project and operations.

Requirement

· Bachelor’s degree in engineering of electrical, mech or related field.

· 6 years facility management experience in large building. OR

· 5 years of critical facility management in data centre or

· 5 years’ experience and knowledge of MEP equipment such as (UPS, generator, Chiller, Pump, cooling tower), etc.

· Bilingual

please email your resume to [email protected]

we regret that only shortlisted candidate will be notified

• Childcare Cook cum Cleaner x 3
• 1. Siglap Road (Bedok / Marine Parade) x 1
• 2. Upper Thomson or Mayflower Area x 1
• 3. Hougang or Buangkok Area x 1
• Basic Salary: 1600-1900 + Bonus

Job Duties:

• Preparing meals: Preparing healthy meals for children and staff, including breakfast, lunch, and snacks
• Ensuring food quality: Ensuring food is prepared hygienically, served at the right temperature, and meets dietary guidelines
• Managing inventory: Ordering and managing ingredients and supplies, and ensuring there's enough on hand
• Maintaining kitchen cleanliness: Keeping the kitchen clean and organized, including washing dishes, sanitizing, and removing trash
• Serving meals: Serving meals to classrooms on time and in the correct amounts
• Cleaning duties of kitchen and centre environment
• Maintain hygience standard within the centre

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Work location: Islandwide - SG

Work days: Monday-Friday

Work Time: 9am-6pm/10am-7pm

Benefits: AWS, Medical Insurance, AL, MC, HL according to MOM rule and regulations.

Responsibilities:

- Manage the maintenance and daily operations of the DC facilities

- Support service delivery to ensure contracted service level agreements and key performance indicators are met or exceeded.

- Perform routine facilities activities including inventory control. Critical systems checks and functional testing. Able to respond and take action in response to facilities crisis management activities

- Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a data center operation and etc.

- Maintain compliance with local workplace safety & health (WHS) standards and local electrical and building codes.

Qualifications:

- ITE/Diploma in Electrical or Mechanical engineering or equivalent qualification

- No experience required as training will be provided

- Team player and fast learner

- General technical and functional knowledge of data center infrastructure

Job Description & Requirements

• Coordinate and support with Occupational Therapist to conduct therapy activities and exercises to improve mobility and physical health
• Monitor resident progress and ensure treatment is done
• Encourage resident to carry on with treatment
• Assist with daily living activities for patient
• Assist with transfering of patient
• Setup equipment for therapy session
• Maintain cleaniness and safety of the area

Requirements:

• WSQ Certificate in Healthcare Support (Therapy Support), or NITEC in Community Care & Social Services
• min 2 years experience in healthcare or therapy

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Job Description

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Manager immediately.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Perform miscellaneous job-related duties as assigned.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]