To provide counselling services to prospective students and parents on studying in

overseas (mainly Australia and New Zealand), assist them in their education options to

institutions, to the point of enrolment.

• To act as the key liaison personnel for respective university partners assigned, ensuring

the team is up to date on any progress or updates pertaining to the institutions.

• Provide support to the team in outreach activities, roadshows, exhibitions, events and

school talks.

• To ensure targets or KPIs set are achieved or exceeded.

• Supporting the Student Placement team in any other ad-hoc activities/tasks as and

when required.

Requirements:

• At least 1 year experience of business development or customer service
• Previous experience in education industry would be a plus
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Benefits:

• Competitive compensation package with performance-based bonuses and benefits.
• Central location with convenient access to public transport (reimbursement provided).
• Structured 5.5-day workweek with rotational Saturday or Public Holiday duties.
• Comprehensive medical, dental, and health screening benefits.
• Opportunity to work in a dynamic, fast-paced customer service team with a clear career pathway.

Job Description:

We are looking for a meticulous and proactive Customer Service Assistant to join our Customer Relations Team. You will be responsible for handling a high volume of quotations, sales orders, and customer enquiries across multiple channels. If you thrive in a fast-paced environment and are detail-oriented, we invite you to be a key part of our customer service operations.

Roles & Responsibilities:

• Handle and process a large volume of quotations and sales orders within stipulated target times.
• Respond to customer enquiries via phone, email, and web chat in a professional and timely manner.
• Manage claims related to shipment delays, defective items, or incorrect pricing.
• Collaborate with internal teams and external stakeholders to resolve order-related issues.
• Encourage customers to use our e-commerce platform for a seamless ordering experience.

Requirements:

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing and customer enquiry management.
• Strong customer service mindset, with excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks efficiently under pressure.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
• Ability to adapt quickly to a fast-paced working environment.
• Immediate availability will be an added advantage.

Additional Information:

• Location: Central region.
• Working hours: Monday to Friday, 9:00am to 6:00pm; Saturdays/PH on a rotating roster.
• Team: You will be part of the Customer Relations Team, reporting to the Customer Service and POC Manager.
• KPI-driven role with time-sensitive targets for processing orders and responding to customer enquiries.
• OT may be required during peak periods to clear all orders and enquiries before the daily cut-off.

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am - 5pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Other task that assigns by the management.

Requirement

• NITEC / Professional Certificate in Electrical / Electronic / Mechanical or equivalent.
• 1 - 2 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Experience and non-experience welcome. We have a systematic training program that will position you in a F&B management position.
• We will train you in 7 competencies: customer service, operations, cash handling, barista, service recovery, food handling. Candidates with food hygiene cert will be an advantage.
• Positive attitude in life is important.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:
• Conduct inspection, trouble shoot and complete maintenance of ship’s main engine remote control system and navigation equipment
• Familiar with ship owners and shipyards working procedures and environment
• Willing to work in local and overseas shipyard as well as anchorage environment at irregular hours which include overnight, weekends and public holiday depending on vessel schedule

Requirements:
• Relevant marine / mechanical / engineering qualification
• Sound knowledge in pneumatics / electrical control engineering
• ‘Hands on’ experience in Marine Automation
• Those with minimum experience or education level will be consider for Technician

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

• Hybrid Working Arrangement
• Great Working Environment and Team Culture
• Centrally Located

Job Description & Requirements

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

The Ideal Candidate:

• Accumulated good sales experience in Conferences, Events, Advertising, Media or Market Research
• B2B sales exeperience
• Analytical personality
• Good interpersonal and communication skills
• Strong drive to succeed
• Good team player

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Must have experience to prepare all the bellow receipes

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

All Types of Salads

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

Operation MANAGER (RESTAURANT)

Job Description & Requirements
planning, organizing, staffing, leading and controlling.

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. General Managers set policies, operations, create and maintain budgets.

Mentally prepared to bring the company to the next level according to execute the director's goals & directions set for company.

Job Description

• Coordinate of design drawings with consultants to comply with requirements of the authorities
• Review project specification, technical clarifications and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, sub-con on technical matters
• Ensure all submission of detail drawings, materials and mock up for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to assure standards
• Coordinate with other departments and engineers to manage and resolve the clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo and shop drawings submission and submittal reviews comment from consultants

HOW TO APPLY:

Interested applicants, please send your latest resume to ref16(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Current salary (breakdown)
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end November 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work location: Clarke Quay / Novena (work in office)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster).

Up to 44 hours per week.

**Usually Office hours due to targeted audience is Establishment

Able to start work immediately or within 1 month notice period

Job Description:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager
• Any other ad-hoc duties as assigned

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Working Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities:

• Work with Project Leads to plan for publicity materials for church events and projects
• Coordinate timelines, budgets and enquiries
• Ensure timeliness and accuracy of publicity across platforms

Requirements:

• Degree/Diploma, preferably in Mass Communications
• At least 2 years of relevant experience
• Good command of the English language
• Meticulous and thorough in follow through
• Proficient in Microsoft Office tools
• Able to work well in a team

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team in various teaching activities, including supporting students in transitions and their hygiene care needs.

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities
• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)
• Prepare learning materials and learning environments
• Upkeep the cleanliness and safety aspects of the classroom
• Ensure hygiene standards of each student are maintained in the classroom
• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement
• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress
• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

• At least Secondary 3 education or 4 “N” Level passes
• Experience with students with disabilities is preferred but not mandatory

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

Requirement

• NITEC / ITE Qualifications
• Candidates MUST have a Class 3 Driving Lic & Forklift Lic
• Proficient Using HanyMan Tools
• Company Van Provided

Duties

• Set Up & Operate Diagnose Procedures
• Troubleshoot HVAC Products and Solutions Problems & Provide Hands-On Repairs
• LOGIN to Google Suite (Workspace) for Customers' Repair Schedule / Documents / Invoices.

Location: near Macpherson area

Working days: 5 days work week

We're getting strong traction with a consumer audience. It's time to move forward to the next phase of our startup. We need a sales manager who has been selling to consumer facing businesses and already has existing local business relationships. You will be our very first hire in Singapore!

We would like Singapore businesses to feature their promotions on Asian-Promotions.com (AP). AP is a new platform with already 65, 000 monthly unique SG visitors and 300, 000 page views.

Check out the benefits of subscribing to AP here:
(Eng) https://asian-promotions.com/advertise-on-ap
or
(CN) https://asian-promotions.com/advertise-on-ap-cn

Online Interview Questions:
What would your strategy be to sell AP subscriptions?

How many are you confident to sell every month, from month 1 to month 6?

How do you plan to achieve this?

Name the first 10 businesses you target to convert.

What do you feel is a fair commission for every subscription?

What support will you require from HQ?

What's this role about?

The Team Manager role in Chubb offers you the opportunity to lead a team of 15 telemarketers who are expected to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

Responsibilities

• Lead a team of at least 15 Account Development Executives (ADEs) and Senior Sales Executives (SSEs) to achieve key performance indicators (KPIs), which includes sales targets, call quality and operational standards, by providing the necessary assistance, guidance and coaching support
• Monitor the daily team performance, individual staff metrics and manage the team’s break times
• Set KPIs and/or sales targets for individiuals and ensure that these KPIs and/or sales targets are known and met by the individuals
• Provide fair, constructive, and timely feedback towards individual performance expectations and goals
• Assess work performance of individuals and identify their areas of strengths and weaknesses, and develop them where necessary
• Train new hires on selling techniques through demonstration and sharing of best practices
• Review and respond to Quality Assurance reports in order to provide timely feedback to team members
• Conduct roleplays with team members to uplift their skillsets
• Resolve and demonstrate confidence when handling customer issues either on the phone or while assisting team members
• Conduct service recovery calls as and when required
• Manage escalated cases and maintain public relations including any complaints
• Monitor team attendance and agent behavioural issues, and report to supervisor/management when necessary
• Effectively address unprofessional or non-constructive behavior situations that may occur
• Motivate the team to maintain morale and encourage excellence
• Mentor team members on the development of their career goals
• Host team meetings when necesary to ensure that team members are provided with any process changes and/or updated information
• Participate in interviews for recruitment of telemarketers

Note: Relevant training will be provided

Requirements:

• Minimum GCE A-level/STPM or Diploma equivalent in any field
• Have at least 5 years of outbound telemarketing experience in selling insurance products
• Must possess Insurance Certificates in General Insurance (BCP, PGI and HI)
• Proficient in English and a second language
• Have a proven track record in outbound telemarketing
• Demonstrated the ability to effectively coach and guide other telemarketers in succeeding
• Keep-up-to-date with latest trends and world events
• Comfortable to have difficult conversations with team members
• Willingness to share best practices with colleagues

Responsibilities:

• Acting as a business partner to oversee the Profit Centre financial performance.
• Work closely with the commercial/operational teams and participate in relevant management control activities.
• Provide valuable financial/non-financial information and suggestions to drive for financial excellency.
• Review the monthly closing and internal reporting process from subsidiaries to ensure compliance with Group reporting requirements.
• Perform critical and in-depth analysis of the Profit Centre’s operating performance.
• Build dashboards on profitability, cost control, working capital efficiency, cash flow management, and other key efficiency and productivity indicators.
• Drive the annual budgeting, business action plans formulation and budget control.
• Control and report key risks including risk of material misstatement in financial reporting as well as any other risks that threaten the value protection and creation.
• Ensure Group financial control policies/guidelines are strictly followed by subsidiaries.
• Any other ad-hoc matters assigned

Requirements:

• Bachelor's degree in Finance/Accountancy/Banking.
• Qualification in Certified Public Accountant or Certified Management Accountant designations would be added advantages.
• At least 5 years of controllership experience.
• Commodity trading and manufacturing experience is a plus.
• Good business acumen and strategic insights
• Experienced with complex budget and financial model.
• Excellent verbal and written communication skills in English and Chinese. Decent proficiency in Bahasa Indonesia/Malay is an advantage.
• Capable to drive business processes and control.
• Analytical and attention to detail.
• Highly proficient with Microsoft Office ie Excel, PowerPoint, Word.
• Strong knowledge in accounting, costing, taxation and internal control.
• High integrity with good analytical and problem-solving skills.
• Leadership skills and potentials. Experience in partnering with Executive team is expected.
• Able to work independently as well as being a team-player with strong commitment to department/company harmony.
• Be able to work under pressure.
• Willing to travel.

Job Responsibilities:

• Seek out and acquire new business and customers for the organization (this is primarily a hunting role).
• Lead engagement efforts and expand relationships with assigned customers in the country.
• Maintain strong and positive relationships with all assigned customers.
• Prepare and lead customer quotations and proposals.
• Achieve targets and contribute to the organization's revenue, volume, and gross profit growth.
• Implement business development strategies and tactics.
• Assist management in developing sales plans, tactics, and strategies as needed.
• Collaborate with local and regional product teams (including Air, Ocean, and others) to secure competitive market rates for customer proposals.
• Monitor and analyze the performance of managed customers, identifying areas for action and executing necessary measures.
• Support and facilitate the growth of assigned accounts both regionally and globally, if needed.
• Collaborate with leadership and relevant stakeholders to implement new and existing sales initiatives.
• Participate in tenders/RFQs/bids as required.
• Foster positive relationships with internal stakeholders, including Tech, Product, Customer Service, Operations, and others.
• Provide input on process improvements and help implement related changes.
• Manage relationships with internal stakeholders.
• Execute and oversee any additional tasks assigned by direct and indirect supervisors.

Requirements:

• Degree or equivalent qualification
• Certification in Logistics and/or Supply Chain is a plus
• Minimum of 5 years of experience in a customer-facing role within freight forwarding, shipping, air cargo, logistics, supply chain, or similar industries, specifically in business development, sales, commercial, operations, or customer service
• Pure hunting role; must have working knowledge of freight forwarding and/or logistics operations and sales processes
• Understanding of customer retention and experience in managing customer relationships
• Strong customer focus and commitment to service excellence
• Proven track record in executing successful sales development strategies
• Proactive, independent, and capable of multitasking in a startup environment
• Proficient in Microsoft Office applications
• Excellent interpersonal skills, accountable, initiative-driven, and eager to learn
• Strong consultative sales techniques and well-developed negotiation skills
• High level of honesty, integrity, and ethical standards
• Ability to thrive in a rapidly growing and dynamic environment
• Exceptional written and verbal communication skills, with the ability to communicate, present, and influence at all organizational levels, including executives
• Capable of managing the competing needs of different stakeholders while fostering collaborative relationships
• Proven self-starter with the ability to work autonomously and/or remotely
• Team player with a positive attitude
• Proficient in Microsoft Office applications

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070