General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As our Product Manager (Airlines), you will play a key role in shaping the future of airline partnerships and offerings within our ecosystem.

Key Responsibilities:

• Develop and maintain strategic partnerships with airlines across the globe.
• Lead the ideation, development, and implementation of innovative airline ticketing products and services.
• Analyze market trends, customer needs, and competitive landscapes to inform stakeholders on product strategy.
• Collaborate with cross-functional international teams to optimize our booking platforms and customer experiences.
• Manage performance metrics, including revenue, customer satisfaction, and product success rates.

Requirements:

• Extensive experience working with international airlines and a strong network within the airline industry.
• Proven track record in airline partnerships.
• Exceptional negotiation and relationship-building skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Strong leadership and project management skills.
• Passion for travel and innovation!

Role:

• Oversee efficient and effective marine fuel procurement for company’s operating container vessels at designated ports and on assigned services.
• Coordinate and fulfill marine fuel requirements for company’s operating vessels as allocated.
• Drive cost-efficient marine fuel procurement through negotiation with suppliers, including oil majors, refineries, independent suppliers, and traders.
• Resolve issues related to marine fuel quality and quantity, addressing claims as necessary.
• Manage service providers associated with marine fuel, including surveyors and laboratory services.
• Oversee invoicing and payment processes related to marine fuel.
• Provide support for additional tasks as assigned.

Requirements

• Bachelor’s degree in a relevant discipline.
• Minimum of 5 years of experience in shipping or a related maritime field.
• Proven experience in bunker procurement with strong negotiation skills.
• In-depth knowledge of the bunker industry and fuel specifications.
• Strong communication skills, with the ability to report and share information promptly.
• Positive attitude, with strong multitasking abilities and a capability to manage tight deadlines.
• Proficiency in MS Office Suite and Google Workspace.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across Southeast Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Co-ordinating and liaising with users to ensure all requirements of the office renovation project are fully met
• Reviewing and preparing construction tender documents
• Managing consultants, M&E Engineer, Quantity Surveyor, Interior Designer and Contractors
• Conducting site visits to evaluate progress and manage the site meetings
• Tracking and managing project timelines and change requests closely
• Monitoring and ensuring payment claims are processed in a timely manner and in accordance with contract.
• Supervising and ensuring contractual, regulatory and safety standards are met
• Managing project variation works, assisting to ensure proper closure and handover of projects such as the settlement of final accounts, testing and commissioning, getting relevant Authorities’ approvals and as-built drawings/maintenance manuals etc

Requirements:

• Diploma in Facilities Management / Real Estate Management / Building Services / Electrical or Mechanical Engineering
• Minimum 4 years of experience in project management or similar role
• Able to work independently and possesses good interpersonal skills
• This is a 1-year contract role, convertible to permanent

Job Responsibilities:

• Overseas finance team day-to-day operations
• Manage cashflow requirements to ensure sufficient liquidity for operations
• Overseas monthly/quarterly and financial year-end process, including but not limited to co-ordination with all Group entities for reporting and preparation of Group financial statements
• Responsible for the Group’s consolidation, financial analysis and business activities reports
• Assist in preparation of materials and reports for Board, Audit and other committee meetings
• Handle tax matters include quarterly GST filling, corporate tax computation and transfer pricing compliance
• Identify weaknesses in internal controls and propose mitigation measures to close the gap and improve control process
• Provide support to improvise processes for smooth application and alignment of ERP implementation
• Liaise with auditors, tax agents and corporate secretary to ensure compliance with regulatory requirements
• Any ad-hoc duties as assigned

Additional Information:

• Posses Bachelor's degree or ACCA or equivalent professional qualifications in accounting
• At least 10 years of relevant working experience, preferably 3 to 5 years of experience in audit / group consolidation
• Strong team player, proactive, committed and able to work independently in a fast-paced environment
• Good knowledge of Singapore Financial Reporting Standards
• Familiar with SGX listing reporting is an added advantage

Job Responsibilities:

Project Delivery: Ensure the project is completed on or ahead of schedule while meeting all client expectations. Manage the overall delivery and maintain high standards throughout the project lifecycle.

Resource Allocation: Assign and manage resources effectively to ensure work is completed within budget, on time, and to quality and regulatory standards. Set and monitor daily, weekly, and long-term project goals to guide workflow and progress.

Specialist Function Management: Oversee the specialist functions of design, engineering, procurement, and construction. Coordinate the interaction of various disciplines and manage multiple work streams to ensure seamless integration and execution.

Progress Monitoring: Regularly review progress against plans, contractual arrangements, and delivery milestones. Ensure adherence to schedules, quality, and cost estimates, and implement effective remedial actions when deviations occur.

Financial Management: Oversee contract management, commercial and financial risk, and accurate forecasting of costs and revenues. Take corrective actions as necessary and work within reporting frameworks to maximize project profit margins.

Risk Management and Compliance: Lead risk management, compliance, and auditing efforts. Ensure all legislative, pre-contract, and commercial obligations are met, including adherence to the relevant Building Code.

Stakeholder Management: Develop and maintain beneficial relationships with clients, subcontractors, the community, and other external parties. Ensure active engagement and address stakeholder concerns effectively.

People Management: Monitor and manage staff and labor resourcing to achieve project targets. Supervise the workforce, including subcontractors, and foster a high-performance team with positive employee relations.

Business Development and Improvement: Contribute to new business opportunities and continuous improvement initiatives. Participate in broader business activities to support organizational growth and efficiency.

Resource Coordination: Collaborate with headquarters and site teams to secure the necessary resources for successful project execution.

Project Management Team Organization: Establish and organize a competent project management team. Develop and implement effective project management plans to ensure successful construction execution.

Adherence to Policies: Perform all duties in accordance with the company's policies, processes, systems, and procedures. Ensure compliance with internal and external reporting requirements.

Requirements:

• Holds a Recognized Degree in Civil Engineering or equivalent degree.
• Minimum fifteen (15) years of experience in construction industry.
• Possess effective time-management skills to meet deadlines and planned deliverables.
• Candidate must possess at least a bachelor’s degree in engineering (Civil) or equivalent from a recognized University accredited with the Professional Engineers Board, Singapore.
• Preferably with design, consulting experience and Improvement works to Surface Car Parks.
• Conversant with Local codes and regulations as well as submission procedures.
• Well knowledge in CAD, BIM and other Civil Engineering software is necessary.
• Good project management and ability to work independently and under pressure to meet tight schedules.
• Proficient in MS office applications and keen to learn new things.
• Good communication skills and able to interact with people of all levels and teamwork.
• Candidates with more years of experience may be considered for a senior role.

Intellimaticz Pte Ltd

Role: Technology Delivery Manager

Job Requisition Number: IGSKA003

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

We are looking for a Technology Delivery Manager. The applicant will have a strong background in technology with a strong understanding and at least 7 years’ experience with Technology Project Management.

Asset Management is a leading Asian asset manager with award-winning investment expertise in fixed income and equities. Headquartered in Singapore, we offer global investment management expertise to individuals, institutions and corporations from a regional network spanning Thailand, Malaysia, Brunei, Japan and beyond. Our comprehensive product suite includes innovative solutions covering retail unit trusts, exchange-traded funds and customized portfolio management services.

Key Responsibilities

Project Leadership and Management

· Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

· Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

· Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

· Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

· Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

· Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

· Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

· Work with Security teams to facilitate completion of penetration testing and remediation of findings.

· Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results.

Stakeholder Collaboration and Financial Oversight

· Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

· Provide systems input during the specification phase (e.g., effort estimates, high level delivery plan) based on impact assessments.

· Engage with suppliers, conduct RFQ/RFI processes, and ensure timely, high quality product deliveries.

· Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

· Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

· Ensure project documentation is completed according to industry and organizational standards.

Key Requirements:

· Degree in Computing or related discipline to support job requirements.

· At least 7 years of experience in Program/Project management under Project Delivery.

· Experience in project management, business analysis, business process re-engineering.

· Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

· Adaptable and comfortable working in a dynamic environment.

· Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

· Strong client management and interaction experience.

· Strong persuasion and negotiation skills including conflict resolution skills.

· Strong analytical and critical thinking skills, meticulous with attention to details.

· Ability to identify and improve on work & process inefficiencies.

· Proficient in MS Project, Confluence, JIRA.

· Proficient with SDLC, AGILE methodologies.

· End-to-end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

· Good organization skill, able to multi-task and work under pressure.

· Adaptable and comfortable working in a dynamic environment.

· Excellent time management and can prioritize work.

· Strong analytical and critical thinking skills, and meticulous with attention to details.

· Team player, able to work independently or in a team with minimal supervision.

· Good communication, writing and presentation skills.

· Good stakeholder engagement and vendor management skills.

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job description

• Provide administrative and coordination support to the Sales and Project Management teams

• Collaborating closely with Design and Production departments on site installations and logistics.

• Maintaining strong relationships with stakeholders and clients

• Proposing marketing proposals and ensure smooth execution

• Manage contracts and, when necessary, attend site meetings with clients and consultants, conduct site surveys/measurements, and liaise with regulatory authorities and/or clients on installation, defect rectifications, and maintenance issues.

• Assist with handling and following up on sales inquiries, tenders, and quotations, coordinating with in-house designers on client product design requests, and managing indoor sales inquiries.

• Support the creation of marketing materials, tender documentation, and sales presentation/proposal collateral.

• Generate sales reports based on each project

• Perform general administrative tasks, such as answering calls, along with other duties as assigned.

Job Requirements

• Diploma/Degree of related field

• At least 2 years of relevant experience

• Communication Skills, Having good negotiation skills

• Able to speak in front of large group

• Goal-driven individual

• Capable to work under pressure

• Knowledge in Beauty & Fashion industry is a major plus point (such as cosmetic brands etc)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Junior PSA: $2.5k, Senior PSA: $3k

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Only applicable to Singaporean and PR holder

Job Description

• Build and implement sales strategies.

Responsible for developing and executing sales strategies to achieve the company's business objectives. Ensure sustainable revenue and market share growth.

• Consult and introduce investment and immigration programs

Advise and provide detailed information on investment and immigration programs that suit clients' needs and goals. Ensure clients receive optimal and reliable solutions.

• Lead and train the sales team

Responsible for managing and leading the sales team, including training, skill development, and building an effective, motivated team capable of achieving company goals.

• Build and maintain relationships with VIP clients

Develop and maintain strong relationships with VIP clients through communication, professional customer care activities, marketing sources, agents/referrals, personal relationships, etc.

• Manage the work reporting system

Manage and implement systematic tasks, update client information and sales progress. Prepare reports related to sales activities, clients, and work effectiveness.

• Develop partnership relationships

Develop and maintain relationships with partners such as banks, financial organizations, business associations, etc., to optimize the partner network and diversify customer referral sources, increasing sales opportunities.

• Customer care and ensure positive experience

Ensure clients receive the best care and a positive experience from product introduction to transaction completion, ensuring it meets their needs and expectations.

• Support and organize workshops and events

Participate in organizing and supporting the company’s periodic events and workshops, contributing to brand recognition and client/ partner connections.

• Proactively research and share market information

Research, update market trends, information about new immigration programs, and investment

opportunities. Proactively share this information with clients to provide them with an overview

and help them make informed investment decisions.

Job Requirements

• 3-5 years of experience in high-end sales, team management, or infinancial services, real estate, investment consulting industries.

• Leadership skills: Effective team management and training skills, ability to build relationships with clients and partners.

• Communication skills: Excellent communication, persuasion, and customer care abilities.

• Industry knowledge: Understanding of foreign investment and immigration programs, related

legal processes.

• Technology proficiency: Proficient in using sales support systems and tools for reporting.

• Mindset: Good thinking, long-term commitment to the immigration industry.

·Supervising and oversee the direction of the project (or a package), ensuring that the client's specifications and requirements are met, review pogress and liase with quantity surveyors to monitor costs;

·Liaising with the main-contractor, other construction professionals;

·Coordinating and supervising construction workers;

·Selecting tools and materials;

·Making safety inspections and ensuring construction and site safety;

·Assessing and minimising risk;

·Finding ways to prevent problems and to solve any that crop up.

Job Description & Requirements

• Supervise and lead the construction team to lay down construction milestone.
• Manage construction activities, ensuring timely and smooth progress of the operations.
• Responsible for implementing the work plan and attending project meetings
• Resolve design site problems encountered during the construction period.
• Producing site progress report to management.
• Monitor and ensure subcontractors comply with specified requirements.
• Identify and comply with all applicable statutory/ regulatory requirements related to project.
• Coordination and sequencing of works of different subcontractors.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.
• Respond swiftly to work delays, emergencies and other problems.
• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 10-15 Year(s) of working experience in the related field is required for this position.
• Preferrable 10-15 years of project management experience in the high rise projects and mixed development in building projects
• Required Skill(s): leadership, technical, planning, coordination, multi-task
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Job Highligts

• Prime location at Ngee Ann City
• Singapore's only high end private jewellery company, with magnificent decoration and elegant working environment
• Attractive above market remuneration with 13th month and year-end bonuses
• Training will be provided

Responsibilities

• Execute marketing strategies and marketing plan developed by the Marketing Director
• Execute and promote DPM brand marketing strategy developed by the Marketing Director
• Worked with Sales Department to complete the execution and coordination of DPM brand annual exhibition
• Execute and follow up on DPM's media marketing strategy and advertisement
• Follow up with external media
• Cooperate with the Marketing Director to manage the team and cooperate with the sales team to jointly complete the company KPI

Requirements

• At least 1 year of marketing and team management experience, preferably those in the luxury and high-end jewelry industry
• Has strong media resources and channel resources
• Time management skills, strong leadership and communication skills
• Singapore Citizen or Permanent Resident. Company will consider applying for work permits for those extremely good performers

We are looking for an outgoing individual who is able to cultivate relationships with different stakeholders, build a community, and drive adoption for the digital products we build to help government agencies. Be part of a team that is driven, values excellence, and balances efficiency with effectiveness. You will be expected to independently engage agencies to drive adoption and a successful use of our product.

Scope of Work

● Understanding in-depth how to use / configure / work with our product

● Assisting in the development and execution of marketing/outreach campaigns to build awareness of our product

● Run workshops, events, webinars etc. to deepen understanding and desire for our products, and to identify potential leads / customers

● Acting on leads to understand customers’ needs and to advise them on how our product can address these needs, with an aim for conversion

● Planning for and helping to develop / maintain resources for agencies to learn how to use our software in a self-help fashion with an aim to scale sustainably

● Driving customer success, by providing advice to existing users on how they can best use the product (or new features) to meet their needs

● Collating user feedback (both prospective and current users) and working closely with the product team to shape its roadmap and go-to-market strategy

Requirements :

● Minimum of 5 years’ experience in a business development role, account manager role, client engagement manager role, or related roles involving direct engagements with potential clients for software products or services.

● Confident in public speaking and ability to independently run workshops, clinics and webinars, and broad-based engagement activities

● Confident in engaging and cultivating relationships with clients to drive adoption and customer success

● Proficient in English (verbal & written); excellent communication and interpersonal skills

● Bias for action; willingness to learn quickly, adapt, and proactively solve problems

● Ability to thrive in an a high-pace and ambiguous / agile environment

● Experience in engagement management for public service products will be a plus

● Experience in customer relationship management (CRM) or case management systems (CMS) will be a plus

● Experience in digital marketing, events planning will be a plus

● Experience in copywriting and graphics design will be a plus

Mercantile Pacific (MP) is building the world’s largest AI-powered recommerce platform (digital marketplace) across the lifecycle of phones and other wireless devices, with a special emphasis on the used phone/devices market and with a strong focus on circular economy principles. MP operates in over 100 countries, and has built up strong relationships with manufacturers, mobile network operators, distributors, wholesalers and retailers over the last 2 decades. Our mission is to provide high-quality mobile devices to customers while minimizing environmental impact through sustainable business practices.

Production Manager

Mercantile is looking for a highly motivated and experienced Production Manager for our mobile devices refurbishing facility. You will be responsible for overseeing the production process, managing the production team, and ensuring that quality standards are met in refurbishing mobile devices. You will work closely with cross-functional teams to ensure smooth operations, implement process improvements, and drive continuous improvement initiatives. Your role will be critical in ensuring that production targets are met, and refurbished mobile devices are of high quality.

Key Responsibilities:

Production Management: Oversee the production process, including receiving, testing, repairing, and refurbishing mobile devices according to established quality standards and production schedules. Ensure that production targets are met, and that the production process is optimized for efficiency and effectiveness. Monitor and analyze production performance metrics, identify areas for improvement, and implement corrective actions as needed.

Quality Control: Establish and enforce strict quality control measures to ensure that refurbished mobile devices meet or exceed quality standards set by the company and regulatory requirements. Implement quality assurance processes, including inspections, testing, and audits, to identify and address quality issues in a timely manner. Work closely with the Quality Assurance team to continuously improve quality control procedures and standards.

Process Improvement: Identify opportunities for process improvement in the refurbishing production process. Streamline and optimize production processes to maximize efficiency, reduce waste, and minimize defects. Implement Lean manufacturing principles and other best practices to continuously improve production processes and increase operational effectiveness.

Team Leadership: Provide leadership, coaching, and mentoring to the production team. Set performance expectations, monitor performance, and provide feedback and recognition to team members. Develop and implement workforce planning strategies to ensure adequate staffing levels and skills development. Foster a positive and inclusive work culture, and promote employee engagement and motivation.

Equipment and Facility Management: Manage the maintenance and upkeep of production equipment and facility to ensure smooth and uninterrupted production operations. Coordinate with maintenance personnel and external vendors for repairs and maintenance, and ensure that all equipment is calibrated and functioning properly. Identify and recommend equipment upgrades or replacements to improve production efficiency.

Reporting and Analysis: Generate regular reports on production performance, including production output, quality metrics, and labor utilization. Analyze data and trends to identify areas for improvement, and make data-driven recommendations to optimize production operations. Provide regular reports to senior management on production performance and progress towards production goals.

Qualifications and Requirements:

· Bachelor's degree in Engineering, Operations Management, or a related field.

· Minimum 8 years of experience in production management, preferably in the electronics manufacturing industry.

· Strong understanding of mobile devices refurbishing processes, quality control, and health and safety regulations.

· Proven experience in managing production operations, achieving production targets, and driving process improvement initiatives.

· Excellent leadership skills, with the ability to inspire and motivate a diverse team of production workers.

· Solid understanding of Lean manufacturing principles and other process improvement methodologies.

· Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate with all levels of the organization.

· Ability to work in a fast-paced environment, and adapt to changing priorities and deadlines.

If you are up to challenge to make a difference in the industry, please send in your updated CV/resume to [email protected].

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Job Overview

We are seeking a dynamic and results-driven Marketing Manager to lead our marketing initiatives and enhance our brand presence in the construction sector. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Strategy Development: Develop and implement comprehensive marketing strategies to drive business growth and enhance brand visibility.
• Campaign Management: Plan and execute marketing campaigns across multiple channels, including digital, print, and events.
• Content Creation: Create engaging content for websites, social media, email campaigns, and promotional materials.
• Market Research: Analyze market trends, competitors, and customer preferences to identify new opportunities.
• Brand Management: Oversee brand consistency across all platforms and materials.
• Collaboration: Work closely with sales, operations, and project teams to align marketing efforts with business goals.
• Budget Management: Manage marketing budgets and optimize spending for maximum ROI.
• Performance Analysis: Track and report on campaign performance, providing insights and recommendations for improvement.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience as a Marketing Manager, preferably in the construction or related industry.
• Strong understanding of marketing principles, strategies, and best practices.
• Proficiency in digital marketing tools and platforms (e.g., SEO, Google Ads, social media).
• Exceptional written and verbal communication skills.
• Creative thinker with excellent organizational and project management skills.
• Ability to analyze data and translate insights into actionable strategies.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends.

Relationship Manager Responsibilities:

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guide their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Relationship Manager Requirements:

• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict-resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

We're looking for a hands-on Recruitment Business Manager specialising in Technology, Banking, Insurance, or any other adjacent industries interested in working for an international award-winning, recruitment company.

At Gravitas, we can offer you:

• A competitive basic salary
• A market competitive low-threshold commission scheme
• Top Performer accelerator bonuses on top of your commission
• Monthly Friday afternoon off for 'Lunch Club' at Michelin Star Restaurants
• Fantastic Overseas Luxury Holiday destinations such as Dubai, Turkey, Iceland, Lapland, South Africa, Goa
• Work from home policy (1-3 Days/ week)
• Work-cation
• Sabbatical Leave
• Flexible Lunch Hours
• Quarterly team night outings
• Industry Leading Training Programmes - from Senior to Management

As an experienced recruiter, you will

• Capitalise on your existing specialisation and combine that with our historical clients to bring in new business and continue upkeeping your existing pipeline
• Have future aspirations to lead your own team (we're also open to individual contributors!) within your chosen specialisation, expanding into other relevant adjacent areas that show strong business opportunities
• Partner with supportive and top-billing managers with years of experience
• Join our award-winning "Senior/ Management Development Programme" that focuses on advanced recruitment skills to prepare you for the next step of your career
• Work with a recruitment firm actually built on values: transparency and honesty

If you,

• Have minimally 6 years in agency recruitment
• Have a proven consistent track record of active business development (new client terms signed + account management)
• Have experience managing at least 3 junior recruitment consultants
• Have a strong personal desire to succeed and achieve
• Are a good team player and enjoy a positive, energetic, and driven office culture

Let's chat.

Who is Gravitas?

We are an international recruitment company focusing on Technology, Insurance, and Banking with 8 offices across London, Singapore, Hong Kong, Shenzhen, Germany, and Amsterdam. We have been a true success story of 2021 & 2022 - with both our UK & Asia teams having record breaking years. With our office located in the central business district of Singapore, we are now looking to further expand our team to continue our world domination!

I know the recruitment industry in Singapore is small so if you're curious and want to have a confidential exploratory conversation (no strings attached), reach out to me on LinkedIn.

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.