Highlights

• Long and established brand in Singapore
• Friendly and positive working environment

Responsibilities

• To teach Chinese language courses for Pre-school to Primary school levels according to the school's curriculum
• Following up with student’s parents on their progress
• Simple daily upkeep.

Requirement

• Candidate must possess at least a Bachelor's Degree or Professional Degree or Master Degree (In Education / Teaching, Linguistics / Chinese Languages or equivalent)
• At least 2 to 5 year(s) of working experience in the related field.
• Passionate to teach and interact with children/parents
• Patient, responsible, cheerful and positive minded
• Good interpersonal skills (in both English and Mandarin) and great team player
• Able to work during day times (afternoons), evenings or weekends, in particular day times
• Excellent classroom and time management skills
• Great for employees who wish to have more flexible work arrangement.
• Comfortable to handle new technologies / equipment in teaching.

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providing operational support to Crew Rostering. You will work closely with Crew Operations, Network Planning, IOCC, Cabin Services team, IT, HR, Flight Ops, Ground Operations to meet operational performance standard, crewing of all flights and non-flight duties, while adhering to regulatory requirements.

Job Description

Crew Planning Management

• Ensure that the crewing requirements for each aircraft type is met
• Ensure ANR Compliance in rostering
• Support inaugural flight crewing arrangements, liaising with appointed GHA where required
• Manage leave liability and administrate annual leave exercise.
• Ensure productivity and operational levels are consistently maintained
• Work with Training to support efficient planning of attendees;
• Work with SEP to plan and roster recurrent training classes;
• Ensure timely roster publication, and adherence to established FRMS guidelines;
• Ensure unit costs are minimized and efficiencies are increased wherever possible, both within and across departments. Key performance indicator is cabin crew flying hours, and on-time roster publication
• Provides direction to his/her direct reports, as well as coaching and development, in order to motivate and to keep the team continually engaged
• Support improvement/enhancement projects on rostering system
• Support charter flight crewing arrangements

Crew Operating Pattern (COPs)

• Work with Planning and Administrative Services to finalize the COPs for scheduled flights, inaugural flights and charters.
• Ensure that COPs are reviewed and revised if necessary due to ad-hoc / scheduled changes in a timely manner
• Coordinate with Travel Agency for airfare as well as apply crew visa, when required.
• Set up Crew Rostering system to capture required complement.

Operations Management

• Manage crew queries/feedback and ensure timely follow-up on issues raised.
• Update crew via CSC & Workplace post

Adherence to Regulatory Standards

• Ensures cabin crew rosters are compliant with the ANR and ANO, and also meet with other regulators’/legislated requirements.
• Required to liaise with civil aviation authorities, internal and external auditors, and assists in the preparation for such audits, as well as to implement corrective actions.
• Implementation of ANR rules changes in Crew Rostering System progressively

Others

• Support Crew briefing at induction and graduation
• Perform any other ad-hoc duties as assigned
• Liaised with other system providers to set up rostering system requirement for test run review
• Investigate OR and updates AQD

Requirements:

• Bachelor’s Degree in Management / Business or any relevant discipline
• Minimum 8 years of working experience
• Ability to work under pressure and within tight deadlines on several projects
• Excellent communication skills and experience in working with people at all levels
• Project management skills
• Enjoys and embraces change
• Computer literate, with thorough knowledge of Microsoft Office and rostering systems

Our culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Lead Technician - Mechanical to join our team based in Tuas, Singapore. This is an Onsite role reporting to the Service operation Manager. This role will also require travelling within Singapore. Reporting to the Service Supervisor, this role provides support for all Cummins products, primarily in Automotive, Industrial and Marine applications, in a combination of workshop and field work. You will respond to engine breakdowns and provide technical analysis of failure, warranty support and troubleshooting engineering issues. Previous experience in a similar Service role, and knowledge of High-Speed Diesel engines, is essential.

This position offers a long-term career with a global organisation in the power industry and could be the next step in your successful Service career.

In this role, you will make an impact in the following ways:

Responsibilities:

• Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Escalates unresolved issues to product specialists or supervisor.
• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identifies additional sales and service opportunities with customer. Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

QUALIFICATIONS

Education, Licenses, Certifications:

• Trained Engine Technician (Preferred)
• Vocational diploma from relevant technical institution
• Locally valid driving permit, Class 3 and above This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Significant field service work experience
• Expert level knowledge of and/or experience with engine products
• Customer service experience
• Experience providing technical advice and coaching to more junior technicians (preferred)
• Able to write and speak in English language
• Preferably with experience in internal combustion engines
• Experience in Marine environment will be advantageous
• No cross-border relocation provided.
• Team leading experience, 3+ years required.

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Job Description & Requirements

- Provide Foot massage and Body massage

- Good relationship & attitude with customer

- Have knowledge of the procedures and benefits of foot massage

Job Requirement:

- Able to commit top weekend or Public Hoilday

- Posses at least ITEC/NITEC/WSQ on Singapore certified massage certification

- Able to commit shift work if require.

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for planning the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Proven experience in private education/training centre, with a minimum of 3 years in a similar role.

• Knowledge of SSG, CPE, Edutrust

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job: A short-term (temp job) Storekeeper/General Worker for 1 month

• 16 years and above with no upper age limit as long as we are physically well.
• Students who have just graduated with an "N" or "A" Level are welcome to apply, whether as an individual or as a group.
• This is a Short Term, temp Job from 2/1/25 to 24/1/25 only
• Salary of $10-$12 per hour
• Working hour is 9 am to 5pm, Mon-Friday
• Working Place : 7 Kaki Bukit Road 1, #02-09 Eunos Technolink S(415937)
• If interested, please work in for an interview

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working Hours: - AM, PM shift (No Overnight Shifts)

- Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service

• Willing to work 2 rotating shifts, including weekends and public holidays​​

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management, business operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise globally in the payments sector of the year.

Responsibilities:

• Execute daily settlement operations in compliance with SLAs, ensuring accuracy and efficiency.
• Reconcile discrepancies between the Acquirer’s report and bank file, addressing issues as needed.
• Prepare and process settlement payments in a timely and accurate manner.
• Submit detailed daily task reports to the Head Office for transparency and accountability.
• Identify and resolve any discrepancies or issues during the settlement process.
• Collaborate with stakeholders to develop and implement SOPs and SLAs for streamlined operations.

Requirements:

• 3-5 years of experience in finance settlement, reconciliation, or a similar role; a background in finance is highly desirable.
• Proven track record of handling large volumes of transactions and working in high-pressure environments.
• Good understanding and experience dealing with Excel (Pivot Table, VLOOKUP and basic formulas).
• Strong analytical and problem-solving skills.

Core Responsibilities:

• Curriculum planning and professional matters, providing inputs and perspectives, and mentoring teachers in areas of pedagogy, delivery and use of tools and resources
• Setting the direction for parent partnership, community engagement and talent management
• Management and optimization of centre resources e.g., rostering, inventory management, controllable expenses
• Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters

Requirements:

• Degree/Diploma in Early Childhood
• Diploma in Pre-school Education-Leadership is an added advantage but is not compulsory
• Demonstrated knowledge in curriculum and teaching pedagogy

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Job:

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints

Requirements:

• Possessed professional certification in Insurance (i.e. M9, M5 and CHI)
• 3 years’ experience in customer servicing role (Life Insurance);
• Meticulous and accurate

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Call Centre / Customer Service Experience
• Mon - Fri (8.30am - 6pm)
• CBD (Near to MRT)
• 6 Months Contract - Subject to Extension or Conversion depending on performance

Responsibilities

• Attend to enquiries
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player and able to work independently with minimal supervision
• Able to commence work immediately or with short notice
• Able to commit for 6 months

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

As a Customer Care Specialist,you will be able to work on and help service our customer base, learn new ways of working, and build delightful high-quality experiences for our customers.

Working with the team of passionate digital bankers, and leveraging on the latest technology, you will be instrumental in providing differentiated customer service. Our aim is to provide the state-of-art service to our retail customers and change the way people bank with us.

Role Responsibility:

Customer Experience – Service & Complaints Handling

• Using the preferred channel to communicate and provide responses where appropriate to general or account-related enquiries initiated by customer
• Handle simultaneous channel responses, including in-app chat/call, and voice hotline
• Ensure timely documentation, classification, customer acknowledgement, and follow-up actions for all cases according to the relevant policies and procedures.
• Identify the main reason for calling, document the situation accurately, and route cases to relevant parties (e.g. risk, fraud, ops) to help resolve the issue.
• Timely communication with customers in relation to their cases and escalate issues to managers

Customer Due Diligence

• Engage in identification and verification of customers while adhering to the bank’s privacy and security policies.
• Assist with reaching out to customers for requested documentation for open cases
• Support in filling out of investigation reports, as required, for payment and fraud cases

Product Service Escalation

• Conduct case investigations and handle complex follow-up cases from offshore team
• Perform tracking, analysis and reporting for escalated cases
• Provide insights and actionable plans to enhance customer experience

Banking Compliance and Escalation

• Ensure compliance with the Governance Policy, the Portfolio Management Standards and System Delivery Framework.
• Undergo annual compliance and financial crime training.
• Act as the bank’s first line of defence, and promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to require standards and processes.

Our Ideal Candidate:

• Diploma or University graduate with 1 year of banking experience, preferably in a fast-paced contact centre environment
• Good understanding of Banking and Financial products
• Knowledge of the Bank’s Control Framework and Governance Structure preferred
• Superior listening, robust writing and verbal communication skills required
• Service-oriented with positive attitude to drive differentiated customer experience
• Good knowledge of MS Office and proficient in related computer applications

Job Description:

• Conduct Enrichment lesson for different levels across Preschool, Primary and Secondary with the teaching plan provided.
• Keep accurate records of students’ progress, develop and complete the assessment and evaluation reports of students termly;
• Communicate with parents regularly on students’ progress
• Dedicated and passionate about working with children
• Possess a fun-loving, energetic and bubbly disposition

Job Requirement:

• Min a Degree in Education, (Teaching, Linguistics or equivalent.)
• Prior teaching experience will be an advantage
• Able to work on the weekends and Public Holiday if required

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Assistant Teacher / Infant Care Teacher

• Work Location: Upper Thomson, AMK, Bukit Timah, Hillview, Jurong West, Raffles Place, Newton, Kallang, Potong Pasir, Sengkang, Punggol, Aljunied, Pasir Ris, Bedok, Siglap, Marine Parade, Macpherson, Tai Seng, and more!
• Work Days: 5 Days
• Salary: $2100 - $3500

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.

• Carry out progress monitoring of children.

• Classroom management and maintaining a pleasant learning environment.

• Setting up learning corners.

• Carrying out routine care duties.

• Organizing and participate in centre events.

• Ensuring the safety and hygiene of children.

• Work closely with other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

• Assist in other ad-hoc duties or initiatives.

Requirements

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply

• Preferably with relevant experience in teaching infant and toddlers.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: 8 months/ 1 year
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Are you passionate about storytelling and creating engaging social media content? We’re looking for a Social Media intern to join our Communications & Partnerships team! You’ll play a key role in developing fresh content to grow Pathlight School’s social presence and advocate for the autism community.

Your Impact and Contribution:

• Ideate and develop engaging digital content, including videos, graphics and posts
• Manage social media accounts, including scheduling posts and responding to comments and messages
• Monitor social media trends and adjust content strategy accordingly
• Support the team in developing social media campaigns to drive stakeholder engagement
• Any other duties as assigned

Requirements:

• Minimum Diploma and above in Mass Communications, Marketing or a related field
• Strong interest in social media management and content creation
• Proficiency in graphic and video production and editing
• Ability to work independently and as a team member
• Strong verbal and written communication skills in English
• Ability to work in a fast paced and dynamic work environment
• Desire to learn about Autism and the passion to serve the autism community and their families

Duration: 6 months

Location: Ang Mo Kio

Benefits
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

About the Role:

As the After Sales Service Manager, you will be responsible for leading the After Sales Service team in achieving company goals and ensuring that business objectives are met. This includes overseeing service delivery, customer satisfaction, service processes, and operating profits.

Key Responsibilities:

• Lead and manage the Aftersales Service team to meet company objectives, KPIs, and service standards.
• Achieve monthly service turnover and operating profit targets by effectively managing car intake and operating expenses.
• Monitor and maintain the quality of service and repairs, ensuring compliance with Principal’s standards.
• Ensure workshop efficiency, productivity, and utilization through daily time analysis reports.
• Oversee recruitment and deployment of staff to ensure optimal daily operations.
• Ensure compliance with government regulations, including workplace health and safety.
• Maintain and manage service centre processes, software, and equipment to meet retail standards.
• Track and evaluate key performance indicators (KPIs), including service sales turnover, utilization rates, and customer satisfaction (NPS).
• Assess and authorize the purchase of workshop consumables, tools, and equipment as necessary.
• Conduct regular performance reviews and provide coaching, training, and mentoring to staff.
• Streamline work processes and motivate the team to ensure continuous improvement.
• Strengthen customer service processes to maintain high customer satisfaction levels.
• Conduct weekly and monthly meetings with key personnel to review performance and implement corrective actions.
• Foster strong relationships with internal and external stakeholders to meet business objectives.
• Maintain industry knowledge by monitoring market trends and competitor activities.
• Develop team spirit and ensure that all staff understand the company’s direction and goals.
• Manage warranty structures and procedures in accordance with company regulations and ensure the implementation of product campaigns.

Job Requirements:

• Broad understanding of the automotive industry.
• Minimum 5 years of experience in a premium automotive brand.
• At least 5 years of management experience.
• Deep knowledge of the After Sales discipline, including service, bodyshop, parts, pre-delivery, trade sales, and customer service.
• Strong understanding of the relationship between Principal/Importer and retailers.
• Expertise in KPIs and cross-functional business drivers.
• Aggressive, forward-thinking with a focus on performance and goals.
• Excellent communication and presentation skills.
• Creative with strong conceptualization and idea-generation abilities.
• Strong negotiation and influencing skills.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided