About FutureChina

The FutureChina (FC) division focuses on trend watching, topical studies and content curation on China’s economy and international relations with Singapore and other countries. It is in charge of curating and delivering the Business China’s annual flagship event – the FutureChina Global Forum (FCGF), an international platform for business leaders and experts to share their geopolitical and economics views and assessments regarding China. The team is also responsible for the Business China Award, which aims to honour outstanding individuals and enterprises for their contributions to Singapore-China relations.

The FC division maintains a strong corporate and government network in Singapore and the region and brings in exclusive value & China’s insights to Business China’s corporate members. The team also conceptualises and implements programmes helmed by Political Office Holders (POHs) and prominent business leaders.

This role allows you to be in the thick of exciting research, analysis and discussions on the current and future developmental trajectory, economic and business trends in China, and with China and Chinese businesses in other countries.

Job Duties & Responsibilities

1. Develop and manage the implementation of FC programmes
2. Research and curate content for the various programmes
3. Identify, cultivate and secure potential partners and sponsors for programmes
4. Drive business development, recruitment and marketing of assigned programmes and events
5. Engage partners for current and new programmes
6. Drive the corporate membership strategies and implementation
7. Create overseas engagement opportunities and events to value-add to Singapore-based companies, corporate members and young working adults
8. Any other tasks, duties or responsibilities designated by Director or CEO

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Public Relations, Journalism, International Relations, or other relevant disciplines
3. Good knowledge and interest in China and International relations
4. At least 3-5 years of relevant working experience or at least 2 years of working experience in research, China-related work and events management, such as organising forums
5. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential, especially stakeholder/partner engagement/management
6. Singapore Citizens and Singapore PRs are welcome to apply

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

• Great Career Exposure
• Good working environment
• Good Remuneration Package

As an Executive, Patient Service Centre , you will be responsible for the following duties:

Processes & Workflows

• Assist in reviewing and updating workflows, standard operating procedures, work instructions, and business continuity plans (BCP) to ensure efficient service delivery and a superior patient experience.
• Help review and update workflow scenarios, drills, and resource planning for daily operations.

Systems

• Serve as a credentialed trainer for the NGEMR system.
• Train new employees on the proper use of the NGEMR system, ensuring compliance with WH PDPA policies.
• Review and update user access matrices to ensure all users have appropriate and valid access for their roles.
• Support and implement change management for work processes related to NGEMR.

Patient Care / Relations

• Identify and assist in resolving patient service issues faced by Patient Service Associates (PSAs).
• Manage crowds and coordinate manpower, if necessary, working with the Supervisor to address daily operational needs.
• Regularly "walk the ground" to ensure consistent high-level service is maintained.
• Serve as the primary contact for escalated feedback and complaints, providing resolutions and improving work processes and operational efficiency where needed.
• Demonstrate excellent interpersonal skills when interacting with both patients and staff.
• Draft and update workflows, work instructions, and policies to ensure they remain current and relevant.

VIP Management

• Represent WH during VIP visits.
• Greet VIPs and ensure they receive a warm welcome at WH.
• Provide VIPs with complimentary parking vouchers.
• Coordinate with the receiving department to monitor the VIP patient journey.
• Create team chats for logistics planning when multiple departments are involved.

Operational

• Assist the Supervisor in coordinating and planning operations, managing manpower and resources to ensure cost-efficiency and effective management.
• Oversee rosters, administrative tasks, continuous improvement programs for counter services, and staff training.
• Ensure appropriate deployment of staff.
• Supervise the operation of reception areas during business hours.
• Ensure all counters comply with 5S housekeeping standards.
• Oversee the discipline, conduct, and grooming of PSAs.
• Supervise the training of new staff and the career development of existing staff.
• Provide ongoing training for both new and current staff on frontline services.
• Conduct orientation and induction programs for new employees.
• Perform daily supervisor handover confirmations and take responsibility for counter collections. Ensure payments are reconciled and submitted on time.
• Lead department roll calls and in-service training sessions for all PSAs.
• Conduct relevant audits related to PSAs’ duties.
• Ensure PSAs adhere to PDPA standards.
• Support the Supervisor in submitting and approving monthly shift claims and ensure staff claims, leave, and medical certificates are accurately recorded.
• Assist in reporting and analyzing the department’s key performance indicators.
• Collect and analyze data for monthly reports.
• Serve as a certified mask fitting trainer, conducting decentralized mask fittings for new staff.

General

• Participate in process improvement initiatives and help streamline workflows.
• Regularly maintain and organize departmental files and documents, ensuring both electronic and paper records are complete.
• Participate in procurement activities as assigned.
• Undertake additional duties or tasks as assigned.

Requirements:

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

(CENTRAL) - Orchard

- Second center most likely will open at Tampines, walking distance from mrt

Highlight:

• 5days/week
• Offday - weekday
• Weekday 10am-730pm / weekend 930-430pm
• Target Student: Age Group 5 – 12

Target Student: Age Group 5 – 12

1. Prepare and deliver engaging lessons in accordance with the enrichment centre’s curriculum.

2. Create a positive and supportive learning environment that encourages student participation and promotes creativity.

3. Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress

4. Collaborate with colleagues & assistant to enhance curriculum development and teaching methods.

5. Maintain accurate records of students’ attendance, performance, and achievements.

6. Attend staff meetings, training sessions, and other professional development activities provide & collaborate with GEM (Gakken Education Malaysia Sdn. Bhd) & Japan HQ as required.

7. Ensure centre management and the safety and well-being of all students.

8. Perform all administrative and other duties as assigned.

Requirements:

1. Bachelor’s degree in Education/ Teacher Certificate, Diploma or other Teacher Accreditation courses and certification, or relevant field.

2. Prior experience teaching in an enrichment centre or similar educational setting.

3. 1-2 year of proven experience in teaching mathematics/ science at the primary or early secondary school level.

4. Strong classroom management skills and ability to engage young learners effectively.

5. Passion for education and commitment to the academic and personal development of students.

6. Excellent communication and interpersonal skills.

7. Familiar with Singapore’s education system and curriculum frameworks (PSLE & early Secondary)

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Patient Support:

• Respond to calls and assist patients with appointment scheduling, rescheduling, and cancellations.
• Provide accurate information about clinic services, operating hours, and locations.
• Address patient inquiries or redirect them to the appropriate departments as needed
• Other Adhoc duties from direct supervisors

Working Hours: 5.25 Days (Alt Saturdays), Office Hours

Rate: $10/h

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Admin | Maths Enrichment Centre | 5 Days | Marine Parade

Working hours : 4 week days and 1 weekend
1. Weekdays - 2.30 pm to 9.30 pm
2. Weekend - 9.30 am to 4.30 pm
Working location: Parkway Centre
Salary: Up to $2300 (depends to experiences)

Job Description

• Responding to customers enquiries (Training provided).
• Collection of fees.
• General office admin tasks (printing, organising, updating of records etc).

Requirement

• Relevant experiences working as Admin.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working hours : 4 week days and 1 weekend
1. Weekdays - 2.30 pm to 9.30 pm
2. Weekend - 9.30 am to 4.30 pm

Working location: Marine Parade Central, Parkway Centre, Singapore
Salary: Up to $2300 (depends to experiences)

Job Description

• Responding to customers enquiries (Training provided).
• Collection of fees.
• General office admin tasks (printing, organising, updating of records etc).

Requirement

• Relevant experiences working as Admin.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Admin (Maths Enrichment Centre)

Working hours : 4 week days and 1 weekend
1. Weekdays - 2.30 pm to 9.30 pm
2. Weekend - 9.30 am to 4.30 pm
Working location: Marine Perade
Salary: Up to $2300 (depends to experiences)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Responding to customers enquiries (Training provided).
• Collection of fees.
• General office admin tasks (printing, organising, updating of records etc).

Requirement

• Relevant experiences working as Admin.

Salary: Up to $18/h

Duration: 11 months

Location: Raffles Place

Working Hours: 5-day work week (may include weekends & PH) 9AM – 1PM or 10.30AM – 2.30PM

Responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

• Respond to customers’ queries and concerns with the aim of achieving first call resolution.

• Follow up promptly with customers to resolve issues

• Provide customers’ feedback to respective business partners to improve customer experience

• Introduce and educate customers on the self-service/automated banking channels.

• Perform after- call administration work

• Use customer service and sales skills to optimise customer satisfaction of each customer contact

• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

- Minimum A levels/Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Position Title : Admin (Education Centre)
Location : Hougang
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday (Both weekend need to work)
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)

Job Description & Requirements

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

We are currently recruiting for experienced waitstaff. The job requires you to welcome and seat guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell. You need to be an upbeat person and you'll need to be a team player and a problem solver and be able to use you initiative in high pressure situations

Job Description

- Handles "Shopee" parcels

- Scan and distribute the parcels to customers.

- Ensure accurately

- Non-aircon environment.

Working days:

3/4days per week

12hours shift: 9am to 9pm

Working days: Tues/Thurs/Sat and alternate Sun

Need to commit the days mentioned above.

Salary: $1,600.00

Service Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• NITEC/Higher Nitec/ Diploma in business adminstration/engineering or equivalent
• Minimum of 1 year of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

You will be part of our Contract Logistics team, adding your expertise to the delivery of Operational Excellence.

Your Responsibilities

You will be responsible for a range of operational activities within the warehouse including, but not limited to:

• To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
• To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
• To communicate with customers regarding the order status or when issues arise.
• To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
• To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
• To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
• To ensure compliance with all customer contractual obligations on the part of the company.

Your Skills And Experiences

• At least 3 years of customer service/warehouse experience preferred.
• Experience in handling customer inquiries, issues, and complaints in a professional manner.
• Familiarity with warehouse management systems (WMS) and inventory control procedures.
• Ability to coordinate and track orders, shipments, and deliveries accurately.
• Proficiency in using computer systems and software relevant to warehouse operations and customer service (e.g., ERP, WMS or SAP systems, Microsoft Office).
• Work location - Pioneer, Singapore.

1. Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting.
• Direct customers to table
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.
• Properly open and pour wine at table-side.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

2. To comply with grooming and appearance standards at all times.

• Adhere to grooming standards consistently.
• Always wear a smile.
• Maintain positive body posture (e.g. do not slouch).

3. To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

• Prepare table, lay out napkins and utensils.
• Ensure condiments are refilled.
• Perform all other preparation tasks.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

4. Any other appropriate duties and responsibilities as assigned.

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Job Description
Welcome and attend to customers, providing an excellent one-stop experience at all times.
Maintain and develop client relationships
Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
Maintain the showroom and product layoff.
Handle customer support and liaise with Sale Managers.
Training will be provided.

Job Requirements
Independent and self-motivated individual.
Having a positive attitude to adapt to the dynamic environment.
Experience in E-commerce and online retail would be an advantage.
Prior sales experience would be an advantage.

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP