What the role is

The Planning & Programmes Division (PPD) is responsible for developing, implementing, and reviewing strategies, policies, and programmes related to Training Providers (TP). The division aims to support a responsive, competitive, and high-quality Continuing Education and Training (CET) ecosystem, fostering a highly skilled and adaptable workforce.

What you will be working on

The Manager/Senior Manager will report to an Assistant Director/Principal Manager and will be responsible for driving the adoption of policies and programmes, ensuring they meet stakeholders' diverse needs. This role offers opportunities to enhance strategic thinking, problem-solving, and project management skills.

• Policy and Programme Tracking and Reporting
• Track and report progress and outcomes of policies and programmes, including data gathering and analysis for reporting, overseeing budgets, and developing system enhancements.
• Stakeholder Collaboration and Solution Development
  • Collaborate with internal and external stakeholders to understand analytic needs and devise possible solutions.
  • Handle data requests and provide contextualised statistics, offering solutions and insights to support data-driven policy and programme review and decision-making.
• Data Analysis and Insight Generation
  • Clean and validate data for uniformity and accuracy, perform data and error analysis.
  • Apply data mining techniques and perform statistical analysis.
  • Conduct analysis of CET data and CET-related survey results and studies to generate insights for policy and programme review and design.
• Data Visualisation and Dashboard Development
  • Develop and refine visualisation dashboards on CET data and insights to facilitate quick access to key indicators for team members and senior management.

What we are looking for

i. Work experience and competencies

· Tertiary qualification. Candidates without the required qualification but possess the relevant work experience are welcome to apply.

· Possess strong numeracy and analytical skills.

· Enjoy working with numbers and comfortable in working with large data sets.

· Familiar with statistical methods and use of data visualisation tools such as Tableau, Power BI.

· Keen sense in value of data relating to business objectives

· Able to understand policy concerns and analyse data in support of policy development and evaluation.

· Able to work collaboratively with internal and external stakeholders.

· Able to communicate well (both in writing and in speech).

· Able to prioritise and monitor progress of work tasks effectively, so as to ensure that deliverables are met in a timely manner.

· For Senior Manager position, the candidate should have at least 4 years of relevant experience.

· For Manager position, applicants with no experience may apply

ii. Personal Traits

· Good team player.

· Adaptable and quick learner.

· Comfortable working in a fast-paced and dynamic environment.

· Resourceful and has a strong drive to get things done.

· Outgoing personality with good interpersonal skills to collaborate with different teams and agencies.

Job Description

• Manage shipbuilding projects from construction to completion, ensuring adherence to specifications and timelines.
• Analyze workflows and implement best practices to streamline construction works, reduce costs, and improve productivity.
• Ensure compliance with safety regulations and quality standards throughout the construction process.
• Ensure the works are done within project budgets and identifying areas for cost savings while maintaining quality.
• Serve as the primary liaison between clients, suppliers, and internal teams, providing regular updates on project status and addressing any concerns.
• Identify potential risks in projects and develop mitigation strategies to minimize impact.

Job Requirements

• Bachelor's Degree in Marine Engineering, Naval Architecture or a related field
• Minimum 5 year experience in shipbuilding (FPSO Construction) and marine operation will be advantageous
• Good planning,organization, control, problem-solving, interpersonal and communication skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Roles & Responsibilities

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 3 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Responsibilities

- Managing and leading the Facilities Team
- Manager key facilities management accounts and act as a single point of contact for these accounts
- Establish and implement operational procedures for the key accounts
- Plan and implement improvements and processes for compliance, conduct hazard/risk analysis, safety audits, safety inspections and incident investigations

Requirements

- Diploma and/or Degree in Building/Mechanical/Electrical/Facilities Management
- Minimum 5 years’ experience in Facilities Management in Residential/ Commercial/ School
- Possess a valid Singapore Class 3 driving license would be an advantage

- Certified Fire Safety Manager by SCDF is a must

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Assist the Project Manager & Senior Project Manager in the planning and execution of the Project.
• Close supervision, management and execution of construction works at site, including monitoring work progress and quality adherence to specifications, performance of sub-contractors.
• Ensure proper documentation and records of site works are carried out.
• Work closely with the Safety Personnel to ensure all construction safety requirements are met and strictly adhere to.
• Work closely with Technical Team on any technical issues arising from site and lead the supervision and resolution of work onsite.
• Ensure the work complies with authority regulations & requirements and project deadline is met.
• Any other duties that may assigned from time to time by Superiors.

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board)
• At least 6 years of experience in Civil Engineering & Infrastructures works
• Strong leadership and communication skills
• Able to work independently and under pressure
• Good team player & multi-tasking

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

• Team Management: Lead, train, and motivate the sales team to achieve targets.
• Sales Strategy: Develop and implement sales strategies to meet business goals.
• Customer Relationships: Build and maintain relationships with key clients and customers.
• Performance Monitoring: Track sales metrics, analyze performance, and adjust strategies as needed.
• Budget Management: Oversee sales budgets and ensure cost-effective operations.
• Market Analysis: Analyze market trends and competitor activities to identify opportunities.
• Reporting: Provide regular sales reports and forecasts to senior management.

• Minimum 10-15 years of experience as service delivery manager within banking industry

• Strong expertise in Banking or Core Banking Projects.

• Proven experience on managing delivery team and senior management stakeholders.

• Strong knowledge of integration/migration project.

• Strong analytical, communication and interpersonal skills

• Plan and execute in-store coaching sessions on products and sales techniques on regular basis
• Manage training schedule and developed training module and presentation materials
• Assist customers with finding products that meet their needs through in-person consultation
• Performing sales of elite hair care products and treatment services
• Performing hair care treatments services to customers
• Attending to customers' feedback

Job Requirements:

• Good interpersonal skills and communication qualities
• Energetic with positive attitude
• Team player with ability to cooperate with colleagues
• Pleasant well grommed and passionate
• At least 2 years of working experience in the related field
• Good coordination, communication, interpersonal and presentation skills
• Willing to work in retail hours ( 11am to 9pm) including weekend

we provides :

• Great salary + incentive packages
• Full training provided
• Full staff welfare and benefits

Only shortlisted candidates will be notified!

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration: 12 Months Contract

Working Location: Raffles Place

Job Responsibilities

• Develop and implement a cohesive social media strategy across social platforms, ensuring consistent brand messaging and voice.
• Build and manage the content strategy roadmap, operations, and optimization to grow social campaigns and customer engagement
• Lead end-to-end campaign development for social media initiatives, from brief development to execution
• Create and manage content calendars, ensuring timely and relevant posts that align with cultural moments and business priorities.
• Ideate and create high quality and engaging content that raises the awareness for the brand.
• Develop and execute campaign strategies that drive proximity between company and customers through products, events, and brand partners.
• Analyze social media metrics and consumer insights to inform strategy, optimize performance, and report to leadership.
• Other ad hoc duties assigned

Job Requirements

• Bachelor’s Degree in any field with minimum 5+ years of professional marketing and social media experience
• Experience managing social media platforms
• Proficiency in video editing software and social media content creation tools
• Experience with Excel (data manipulation, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience in SQL and query writing

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Descriptions

1) To carry out repairs and checks on commercial kitchen equipment

2) To be able to install and commission new equipment in accordance to user manual

3) To fill up service report on diagnosis /maintenance

4) Other ad hoc servicing

Requirements

1) 6 days work week

2) Need to work on Sundays &/ PH, if necessary

3) Night work duty & OT required

- Assist in managing and coordinating daily operational activities

- Handle customer inquiries and provide exceptional service

- Collaborate with team members to achieve operational goals

- Maintain accurate records of inventory and assist in inventory control

- Handle cash transactions and ensure proper cash handling procedures are followed

- Assist in sales and marketing activities to promote the company's products/services

Job Descriptions:

• Able to process customer orders through POS systems
• Able to keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
• Greet customers who enter the business and answer phone calls from customers.
• Take customer order and serve food
• Clearing of tables
• Able to use various selling techniques to suggest additional purchases and upsell to customers.

• Design and develop ATE (Automated Test Equipment) programs for new products, covering both production and characterization testing.
• Engage in hands-on testing debugging, conduct RMA analysis, and enhance testing solutions for both hardware and software.
• Develop a test plan for the product, including scheduling, resource needs, and overseeing project tracking and execution.

Requirements:

• Degree in Electrical/Electronics Engineering
• At least 3 years of leadership experience in ATE test program development.
• Proficient in C++/ VB, ATE testers and Chroma.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at

www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Details of the Division and Team:

The Business Product Specialist participates in the product planning and execution throughout the product lifecycle for new or existing products. The role encompasses a broad set of activities required to get the product (or set of products) to market and to support it thereafter. The Business Product Specialist participates in business case development and business analysis to identify how value is created, specific price points and analysis of market sizing / potential. The Business Product Specialist assists in gathering and prioritizing product and customer requirements to define the product vision. Collaborates with internal stakeholders to ensure revenue and customer satisfaction goals are met. Partakes in product strategy formulation to generate competitive advantage for clients and drive value creation. Conducts regular product reviews to resolve any obstacles and issues that may arise during a product’s lifecycle. Provides ongoing analysis of the product in the marketplace, articulates the needs of the market, reports competitor activity and plans development of future releases. Works to ensure the product supports the company’s overall strategy and meets legal and regulatory compliance. In the absence of a dedicated product marketing specialist, the Business Product Specialist assumes the marketing responsibilities.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Work in close cooperation with teams across the Corporate Cash Management business, such as Country Product Management, Sales and Coverage, Implementation and Services and other corporate functions covering IT, Operations, Compliance, Risk et. al. to develop the Instant Payments product offering across the region
• Assess market and regulatory drivers in a market of interest, articulate the business value to facilitate prioritization of product delivery by Business stakeholders
• Work with IT delivery and Architecture teams to articulate business and regulatory requirements and end-to-end user-journeys. Engage in technical and functional discussions to shape product design in line with the Bank's strategic roadmap for Instant payments
• A key responsibility would be to own the end-to-end payment and data flows to ensure compliance with data controls, completeness and risk management for Instant payments in APAC
• Manage product life-cycle post-delivery for incremental enhancements and changes as necessary. Ensure ongoing compliance of the Product with Deutsche Bank policies and risk profile and manage product governance through periodic Product Risk Assessment (PRA), Structured Product Reviews (SPR) and audits
• Be an Agile change agent within the Bank to push Agile product delivery
• Support the Quarterly Business Review (QBR) planning and commitment of the Instant Payments Squads and ensure delivery in line with CCM prioritization
• Influence decisions on Market Strategy, Platform Strategy, Client Engagement and implementing Innovative technology-based solutions
• Work closely with in-country business and client-facing teams to evaluate emerging client use-cases and actively support solutioning of such use-cases through the Instant Payments product suite
• Drive commercialization and profitability assessment of products in scope, and reporting the same to senior stakeholders periodically

Tribe specific tasks:

• Understand CCM Priorities and plan delivery based on available capacity to ensure the right sized delivery commitments of the dedicated Squads
• Support the Quarterly Business Review (QBR) planning and commitment of the Instant Payments Squads and ensure delivery in line with CCM prioritization
• Work on Tribe Memo and track achievements of the previous quarter
• Manage Dependencies, Risks and Issues in close interaction with the Tribe Lead

Your skills and experience:

• An ideal candidate for this role is expected to have about 5 years of product experience building payments systems of scale, with good knowledge of end-to-end Payment’s value-chain, including but not restricted to technology, operations, regulatory, compliance and risk aspects of handling Payments
• A working understanding of atleast 1-2 real-time payments schemes in the APAC region is a must
• Prior experience of working with corporate clients to implementing API-based integration with the Bank’s payment products and channels is a must
• Experience on product life-cycle management across different business areas, such as Sales, Implementation, Product Management, Ops and IT
• Experience having worked in Agile delivery setups at scale
• Capable of independent and pragmatic work style, guaranteeing high degree of solutions and delivery achievements
• A team player with good interpersonal skills and able to take initiative.
• Effective and concise communicator at all levels, both verbal and written.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an innovative education company looking for an Assistant Manager/Executive to join our team for managing the delivery of ongoing programs and help in the roll-out of new education programs. As a key resource in the program management team, you will be responsible for managing a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

Managing Existing Programs

- Track program enrolment and assist with any queries related to the enrolment process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Oversee the program execution, including manage the temp staff hired during program execution.

- Analyse and present feedback data from the programs conducted.

Business Development for New Programs

- Work with the program design team to understand the details of program content and delivery methods.

- Develop information materials related to the programs.

- Conduct outreach activities for existing and new groups of clients (mainly education institutions).

The candidate attributes should include;

- Prior experience in managing events/programs or conferences.

- Good communication skills

- Good interpersonal skills

Education – Preferably a Diploma and above

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Job responsibility:

• Setup, commissioning and decommissioning of equipment
• Troubleshoot and resolve technical issues with semiconductor equipment
• Perform preventive maintenance on equipment
• Conduct training for customers’ engineers
• Provide technical support to maintain high level of customer satisfaction

Requirements:

• Diploma in Electrical / Electronics / Mechanical Engineering
• Excellent analytical skills with the ability to trouble-shoot and resolve technical issue
• Able to read electrical and mechanical diagrams
• Responsible, Positive Attitude and able to work independently with minimum supervision
• Prior experience working in semiconductor industry would be an added advantage
• Fresh Polytechnic Diploma holder are welcome to apply

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters
• Perform repair works as necessary
• Advice customers on purifier set up, cleaning, and maintenance

Skills Required

• Minimum 1 year experience in plumbing or related technician work
• Residential drilling experience
• Residential plumbing experience
• Customer oriented with positive work attitude

Other Requirements

• Singaporean/Malaysian
• Possess a valid Class 3/3A driving license
• Able to work 5.5 days a week

Estimated Salary

$2400 to $2800

Job Description:

Provide excellent customer service by greeting guests, taking orders, serving food, and ensuring a pleasant dining experience. Maintain a clean and organized dining area, process payments, and collaborate with team members.

Key Responsibilities:

• Greet and seat guests, take and deliver orders.
• Maintain table setup and cleanliness.
• Process payments and handle customer inquiries.
• Work with the team to ensure smooth service.
• Adhere to health and safety standards.

Requirements:

• Experience: Customer service or food service experience preferred.
• Skills: Strong communication, attention to detail, and ability to work in a fast-paced environment.
• Physical: Ability to stand, walk, and carry items for extended periods.
• Education: Secondary school education preferred.
• Qualities: Positive attitude, teamwork, and schedule flexibility.

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Job Summary

The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.

Responsible for processing order information in a timely manner, system entries, proper

coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.

Job Requirements/Responsibilities:

Customer Service Management

• To establish the Customer Service and Administrative function, including developing and leading a team of executives
• To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
• To develop customer satisfaction goals and communicate with department regularly.
• To supervise day-to-day operations in the Customer Service department.
• To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
• To handle internal and external customers’ enquiry and orders through automated system or manual channels
• To work closely with operations / transport team to ensure enquiries and orders are closed on time.
• To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
• Continuously seek improvement to enhance teams’ performance and work efficiency.
• Review and update customer service procedures, policies, and standards
• Administrative Support

Administrative Support

• Work with the corporate shared services counterparts
• Assist to assess training needs, design, and establish training matrix and training plan.
• Assist to provide or arrange for required training when necessary.
• Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
• Assist to provide office and administrative support, including preparation of Management and Procurement Papers
• Other duties as directed from time to time

Requirements:

• Degree / Diploma in Supply Chain / Logistics / Business related discipline
• Work experience in Customer Service or Operational background would be advantage
• At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
• Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
• Possess positive working attitude with initiatives, good team player.
• Strong linguistics in English and another native language or dialect
• Effective multi-tasking and time management skills
• Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
• Experience in using Warehouse Management Software and Transport Management Software

Additional Notes:

Working Location: 4 Pandan Avenue

Working hours: Monday - Thursday 8,30am - 6.00pm

Friday 8.30am - 5.30pm

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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EA License No. 19C9682

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