Location: Dhoby Ghaut

Working hours: 8.30am - 6pm (Mon-Fri)

Duration: Immediate - 5 months

Responsibilities

• Assist in managing daily contact centre operations professionally via phone-in, email and walk-in.
• Collaborate with contact centre staff to address and resolve operational issues promptly.
• Provide immediate attention to customers' needs and follow-up with appropriate resolutions
• Enhance customers’ experience by executing satisfactory service recovery actions
• Achieving the set targets for productivity and quality
• Complete fulfilment of application and renewal of contracts for both Residential and Business customers
• Other ad-hoc duties assigned

Requirements

• Relevant experience in customer service/ contact centre operations would be preferred
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Ensuring Incident Management processes, including escalation and notification, are followed effectively.
• Coordinating PIRs and RCAs for incidents, working with Problem Management to prevent recurrences.
• Monitoring service delivery and Service Level Agreements (SLAs), ensuring obligations are met and escalated.
• Managing Change Management activities and Driving service improvements to enhance customer satisfaction.
• Forecasting resource demand and planning service delivery to ensure efficiency.
• Managing account service issues and prioritizing work requests.
• Collaborating with the business to integrate new and improved services.
• Providing reporting and trend analysis to support the customer’s business.
• Analyzing client requirements and providing technical input for service delivery.
• Continuously improving the client's technical setup in collaboration with internal teams.

Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent practical experience).
• 5+ years of IT Outsourcing experience, encompassing multiple fields.
• Expertise in Technical Infrastructure implementation and Strong Project Management skill set.
• In-depth understanding of IT Outsourcing Services and operation coordination.
• Proven People Management skills.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Job Description:

• Preparing contracts for external stakeholders (including maintenance contracts).
• Preparing budget for the medical centre.
• Preparing presentations for internal/external stakeholders.
• Liaising with internal stakeholders e.g. Finance, HR, IT Departments.
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord.
• Participate in procuring various services for the medical centre.
• Regularly processing and reviewing invoices, outsourced services and centre's licenses.
• Data entry and consolidation.
• Prepare and coordinate licensing and audits (Ministry of Health, National Environment Agency and Ministry of Manpower).
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals.
• Liaison person for research projects.
• Preparing monthly workload statistics / dental reports.
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding.
• Preparing and coordinating reports to Migrantwell Singapore.

Requirements

• Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Work Location

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk, #01-24, Penjuru Recreation Centre, Singapore 608538

The Opportunity

• Permanent role with a leading global data centre provider
• Work location: North East
• Salary up to $7000 with variable bonus
• Opportunity to lead a team

We are currently seeking a Safety Assistant Manager with a strong background in data centers, semiconductors, or manufacturing environments, handling A&A projects. If you're a safety professional looking for an exciting new opportunity, we encourage you to apply and advance your career with this influential organization.

The Job

• Oversight of Construction and Fit-Out Projects: Manage and maintain full oversight of construction, A&A, and customer fit-out projects to ensure Group Minimum Standards (GMS) and other related EHS standards are implemented, efficiently managed, and maintained.
• Safety Management System: Work with the contractor site management team to ensure the Project Safety Management System is implemented for construction and A&A projects.
• Compliance Audits: Conduct 6-monthly compliance audits for construction and A&A projects, prepare audit reports, and follow up on findings with relevant stakeholders until closure.
• Monthly Safety Reports: Collect and prepare monthly safety reports for construction and A&A projects, including required EHS metrics such as man-hours worked, leading & lagging indicators, and safety compliance status.
• Support Project Teams: Provide support to the Singapore Data Centre Operations Project Team and General Contractor to ensure work activities are planned and executed safely and in compliance with legal and the organization's EHS requirements.
• Incident Management: Oversee all safety incidents or near misses for projects and operational data centers to ensure they are reported and investigated per the organization. Incident Management standards. Assist with onsite investigations for dangerous occurrences or incidents with major injuries.
• EHS Assurance Walkdowns: Perform regular EHS assurance walkdowns, task observations, and inspections for project and operational data center activities; prepare findings reports and follow up on actions until closure.
• EHS Program Development: Plan, develop, and execute EHS programs, procedures, and awareness activities for the Singapore data centers. Support other EHS activities and initiatives as assigned by the Country EHS Manager.

The Talent

• Bachelor’s Degree Level Qualification in Engineering or a related field.
• Minimum of 8 years of EHS management experience in Construction / Addition & Alteration works (post WSHO registration).
• At least 2 years of experience managing EHS in operational settings.
• Experience in data centers, facility management, or manufacturing-related EHS is an added advantage.
• Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).
• Registration as an Environmental Control Officer (ECO) with the National Environment Agency (NEA) is preferred.
• Immediate starter will be an advantage.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Case Manager for the Youth Service plays a pivotal role in driving positive change for individuals, families, and communities facing transitional challenges. This position involves providing direct services to clients and facilitating rehabilitation and reintegration efforts.

JOIN US if you are a strong team player looking for a career in youth rehabilitation and community work.

The primary scope of this role focuses on the Reformative Training Centre (Singapore Prison Service), with opportunities to engage in community outreach programs, the Singapore Boys’ Home, and other initiatives assigned by the Head of Department.

The Case Manager will be responsible for developing and implementing intervention plans based on professional knowledge, conducting casework, and leading various community development activities.

Key Responsibilities:

· Build and maintain professional relationships with clients and their families/caregivers.

· Conduct intake assessments to identify client needs and develop tailored intervention plans.

· Manage case plans, including regular reviews, follow-ups, and accurate documentation.

· Facilitate group programs, including psycho-educational and therapeutic sessions.

· Collaborate with external agencies for effective case management.

· Supervise and mentor junior staff and interns.

· Participate in professional supervision and undertake additional duties as assigned.

Requirements

· A minimum of a graduate diploma or degree in Social Work, Counselling, Psychology, Sociology, or a related field. A diploma in the same field with strong relevant experience may be considered.

· At least two years of case management experience, with a focus on at-risk youth, is highly preferred.

· Ability to work within time-based programs to achieve desired outcomes.

· Self-motivated, able to work independently, and an effective team player.

· Excellent interpersonal and communication skills for working with youth-at-risk, young offenders, and their families.

· Skilled in case assessment, engagement, intervention planning, and prompt reporting.

· Experience designing, planning, implementing, and managing group work and programs, particularly in prison, youth centre, or residential facility settings.

· Knowledge of community trends and best practices to improve program impact.

· Preferably trained in FAST (Family and Adult Support Tool) and/or YLS/CMI (Youth Level of Service/Case Management Inventory).

· Proficiency in English; ability to converse in Mandarin and/or Malay is a plus.

· Only Singaporeans

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution & handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Provide guidance to newly public and private clients on accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SGX requirements of IPOs an advantage

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

8 months renewable

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

BE INSPIRED & INSPIRE OTHERS
Join US!

Founded in 2002, Mind Stretcher is the market-leading tuition & enrichment chain in Singapore. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability.

Mind Sparks is our student care brand under the Mind Stretcher umbrella and started only in late 2023. As we continue to grow and expand Mind Sparks, we are looking for a dedicated and nurturing Centre Manager to join our team. This is an exciting opportunity to assist the growth and to manage operations of our student care centre. We welcome like-minded talents who care deeply about educating our future generation.

What You'll Do:

As a Centre Manager at Mind Stretcher, you will work closely with the cluster manager and other student care teachers to run the daily operations of a centre, be involved with parental engagement, and manage delivery and quality of the curriculum on a day-to-day basis.

Key Responsibilities

Operations Management:

• Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
• Implement and enforce operational policies and procedures.
• Ensure the quality of student care services, including academic support, recreational activities, and meal services.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, providing updates on student progress, addressing concerns, and fostering a collaborative relationship.
• Respond promptly to parent inquiries and concerns, fostering a positive and collaborative relationship.
• Plan and organize parent engagement events, workshops, and meetings to enhance parental involvement in the student care community.
• Collaborate with parents to address their feedback and suggestions.
• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise centre staff, including tutors and student care teachers.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage the budget for the student care center, including expenses related to staffing, supplies, and facilities.
• Maintain accurate and up-to-date records of student attendance, enrollment, and other relevant data.
• Oversee the enrollment process, including admissions, registration, and orientation for new students.
• Collaborate with the marketing team to promote the student care center and attract new enrollments.

Other duties:

• Other ad-hoc duties assigned by Reporting officer.

About you:

• Possess minimally Diploma in Early Childhood, Diploma in Care and Programme, or a related field (Candidates without a Diploma but with relevant experience may apply).
• Minimum 4 years of working experience in Preschool / Student Care environment with a track record of managing teams.
• Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)
• Ability to work effectively in a cross-functional and unstructured environment.
• Commitment to fostering a culture of continuous improvement and excellence.
• Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community.
• Knowledge of relevant regulations and standards governing student care centers.
• Good communication, interpersonal skills and classroom management skills
• Organised, detailed and proactive

What You'll Get:

• Opportunity to impact: Shape the future of our student care segment and directly impact the lives of students.
• Leadership and Autonomy: Autonomy to build and lead the teams, implement programs and practices.
• Innovative and evolving environment: Undertake in the ultimate challenge of building and building and managing something from the ground up.
• Wide range of staff benefits: Including health and training etc.
• Professional development and growth: Enhance your leadership skills and grow with other development opportunities.

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: 8 months to 1 year
• Office: Clarke Quay

Job Requirements:

• Singaporean
• At least 1 year of work experience in inbound call centre
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Maintain the standards of service delivery in the EIC.
• Report to the EIC regularly and attend classes, meetings, trainings and event punctually.
• Support Early Intervention (EI) teachers in preparing developmentally appropriate teaching materials and resources to create quality natural learning environments.
• Assist in the delivery of lessons by adopting suitable teaching and learning approaches to embed children’s functional goals in daily activities.
• Assist in the implementation of appropriate classroom management strategies to manage a group of diverse learners.
• Clarify or consult any matters pertaining to the classroom with the EI teacher-in-charge.
• Update and maintain daily records of each child’s daily attendance in the salesforce system and absenteeism forms. Record keeping includes any other forms related to teaching and learning which are to be completed and submitted whenever necessary.
• Assist in documentation work (i.e. typing, photocopying, distributing, etc.) related to Pre, as well as actual Parent-Team Conference (PTC) and other child-related matters.
• To be responsible in assisting all matters pertaining to the administration, intervention, caregiving and safety of the children.
• Assist in maintaining regular communication with parent(s) or guardian(s) through the communication book, emails, telephone calls, or any other functional means.
• Maintain health, safety, hygiene standards and procedures, and implement the appropriate course of action to protect and support children to create safe learning environments.
• Attend meetings, discussions, trainings, workshops, functions and events as and when deemed necessary and fit for operations and professional development.
• Provide administrative and logistical support for the outreach activities and community initiatives to create awareness of services provided by the centre.
• Maintain confidentiality at all times with regard to all matters pertaining to the children, families, and staff
• Assist in ad-hoc projects/committees as and when required by the Head Teacher, Centre Manager and/or Senior Centre Manager.
• To perform ad-hoc assignments as and when directed by Head Teacher, Centre Manager and/or Senior Centre Manager.

Call Centre Agent (Up $2500 / Kallang)

The Role:

• Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy
• Assist customers in navigating respective website and online services
• Maintain accurate records of customer interactions and transactions
• Collaborate with other team members to improve processes and enhance customer satisfaction
• Stay up-to-date with product knowledge and company policies
• To consistently meet set KPIs without compromising on quality service delivery

Benefits:

• Salary: Up to $2500
• 5/5.5 days office hours/shift

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

Front Desk, Operations & Secretariat Support

• Answer phone calls, attend to intake of new clients, schedule appointments.
• Manage Centre's phone management system (3CX) and mobile device. Setting of office messages where appropriate, sending of SMS reminders to clients.
• Ensure functionalities of phone management system and liaise with vendor for repair if needed.
• Collect payment and settle accounts at end of day.
• Conduct fire drill exercises and attend to related administration.
• Minutes-taking at staff meetings.

Hotline Operations & Volunteer Support

Recruitment & Training:

• Attend to enquiries, send brochures and registration forms to interested parties.
• Arrange for interviews and inform candidates of interview outcome.
• Inform trainees of training related matters including collection of fees.
• Provide support in classroom training sessions such as room setup, handouts, attendance sheet, name tags, provision of tea-break.
• Upkeep of relevant data and documentation.

Hotline Operations and Volunteer Support:

• Be familiar with Hotline operating system (3CX & CRM), report of faulty equipment if any in the Hotline room including update of documents, files and notices for volunteers and provision of technical support to volunteers.
• Serve as point-of-contact for volunteers' feedback and routing of feedback to relevant staff/team to attend.
• Support in volunteer and community engagement matters.

Event & Programme Support

• Provide administrative and logistics support for Volunteer Appreciation and Annual Awards such as preparation of list of awardees, certificates and plaques.
• Support in mental health talks and outreach in areas like scheduling, coordinating with speakers on topics, logistics required and attending to payment matters.

Diploma, ‘A'', 'O' or 'N' Levels.

Requirements:

• Min. 2 years of administrative experience.
• Willingness to learn.
• Strong customer service mindset.
• Proficient in IT and MS Office (Word, Excel & Powerpoint)
• Basic Mandarin would be a plus for attending to Mandarin speaking clients
• Candidates will be required to handle front desk operations, in addition to various administrative tasks.

Working Hours:

5-day work week with a weekly Tue or Thu from 12pm to 9pm, and Sat once a month from 9am to 1pm.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

• Act as single point of contact for Customer for all facilities matters, including but

not limited to security, cooling, power, hardware movements, cleanness, etc.

• Support & co-ordinate hardware installations and cabling as per Customer requests.
• Manage and coordinate vendor support services, including supervision of vendors on installation, upgrading, maintenance, repair, and delivery of server hardware and software.
• Co-ordinate with and escort third party vendors visiting Customers’ data centre and server rooms.
• Install, configure, Monitor of UPS.
• Co-ordinate with remote site support engineer for all server room related activities.
• Perform regular data centre inspection. Report any alert to concerned party.
• Maintain inventory of Customer data centre and server rooms equipment Record including customer’s remote sites and audit all the changes.
• Manage Customer’s cloud based data centre and resources, including inventory,
• changes, budget, etc.
• Any other activity related to data centre operations.
• The Support Services shall meet KPI target set by Customer.
• The DC OSE should carry and be reachable 24x7 via on duty mobile phone (to be provided by Customer
• Experience in IT service management
• Basic understanding of IT Infrastructure domain.

Job Scope:

• Perform objective and subjective refraction
• Conduct basic binocular vision assessments, such as cover test and ocular motility test
• Perform preliminary examinations, such as colour vision and pupillary assessment
• Educate patients on vision status, proper vision care, and usage of various optical aids

Requirements

• Degree in Optometry with 1-2 years of relevant experience
• Registered with the Singapore Optometrists and Opticians Board
• A team player with excellent interpersonal skills
• Able to work proactively and independently

For interested candidates, please send your most recent and updated resume to [email protected]

Wendy Khoo Hui Wen
(R1761665)

Recruit Express Pte Ltd

EA License No. 99C4599

Summary & Benefits:

• Mondays to Fridays (5 Days Work Week)
• Medical + Dental Coverage
• AWS + PB

Job Responsibilities:

• Supporting and performing daily administrative duties.
• Processing Centre's expenses, invoices and other requests.
• Recording and summarising attendance and other related matters.
• Handling tasks arranged by the Principal.
• Processing matters related to recruitment.

Requirements:

• Min. O levels.
• Experience in Preschool Administrative matters is preferred.
• Proactive, independent, meticulous, organized, honest and a good team player.
• Good verbal and written communication skills.
• Able to work under tight deadlines.
• Able to converse in English and Mandarin (To liaise with parents)

For more information or application, please contact Cheralyn with your resume.

WhatsApp: 89223320

Email: [email protected]

Facebook: Preschool/Childcare Jobs in Singapore

Telegram: https://t.me/preschooljobssg

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Overview:

5 work's day (Inclusive weekend & PH)

Attractive Basic + Shift Allowance

Structure training provided

Job Description:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Job Requirement:

• Previous customer service experience in Call Centre have added an advantage
• Ability to multitask and work in fast pace environment
• Strong verbal communication skills and active listening abilities.
• Able to commit to 24/7 rotating shift work, needs to be comfortable working night shift
• Will be required to work 5 days in a week, including weekends and public holidays
• Permanent opportunities will be possible as well

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Responsibilities:

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Act as a key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties

Job Requirements:

• Minimum 5 years of experience in accounting or audit

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Job Description

• Industry/ Organization Type: Engineering / Manufacturing
• Position Title: Maintenance & Service Manager (Chiller / ACMV)
• Working Location: Tuas
• Working Hours: 5.5 days (Mon to Fri 8.30AM – 5.30PM, Sat 8.30AM – 12.30PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus + Transport Reimbursement + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Manage and coordinate all maintenance and servicing activities for chiller systems, ensuring timely and effective execution.
• Lead and mentor a team of service technicians, providing guidance, training, and support to enhance their skills and performance
• Develop and implement preventive maintenance schedules and plans to minimize downtime and extend the lifespan of chiller systems
• Diagnose and resolve technical issues with chillers, implementing effective repair solutions to maintain optimal system performance
• Ensure all maintenance activities comply with safety regulations and industry standards
• Build and maintain strong relationships with clients, providing regular updates on maintenance activities and addressing any concerns or queries
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Mechanical Engineering or a related field
• At least 2-3 years of working experience in chiller maintenance and service
• Strong understanding of chiller systems and components

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Must have experience in backup power and data centres.

Willing to travel around SEA region.

Responsibilities:

• Sales Strategy and Growth:Develop and execute strategic sales plans to achieve revenue targets, manage P&L, and expand market share in Singapore, Malaysia, Indonesia, and other Southeast Asian territories. Identify growth opportunities, create market-entry strategies, and set objectives that align with our sustainability and modular infrastructure focus. Lead complex sales cycles in mission-critical sectors, including data centres, government, healthcare, and commercial industries, leveraging expertise in integrated power protection solutions.
• P&L Management: Assume full responsibility for the offices’ P&L, including revenue generation, cost control, and profitability. Develop budgets, monitor expenses, and implement strategies to optimize financial performance. Prepare and present P&L reports to management, identifying areas for financial improvement and operational efficiencies.
• Regional Leadership and Market Development: Lead and oversee sales operations in the Singapore office and manage regional sales activities in Malaysia and Indonesia. Establish and foster relationships with key stakeholders, including clients, channel partners, and industry influencers to enhance market positioning. Collaborate with cross-functional teams (e.g., project, engineering, product management) to align offerings with regional needs and promote customized power solutions.
• Client Relationship Management: Act as the primary point of contact for clients, ensuring exceptional service delivery and strong client satisfaction. Guide clients through the complexities of infrastructure design, installation, and maintenance, positioning the company as a trusted advisor for sustainable power protection solutions. Conduct regular business reviews with clients to identify additional needs and foster long-term partnerships.
• Team Development and Leadership: Build and mentor a high-performing sales team across regional offices to drive productivity, achieve sales goals, and uphold our commitment to excellence. Provide training and development for sales staff, fostering a culture of continuous improvement and knowledge sharing. Lead by example, working closely with the sales team on quotation creation, submission, negotiation, as well as wining and closing deals.
• Sales Forecasting and Reporting: Monitor and report on sales and financial performance, providing data-driven insights and recommendations to the management. Ensure accurate sales forecasting, pipeline management, and P&L accountability to support strategic planning and resource allocation.
• Expansion and Innovation: Identify and evaluate new business opportunities in untapped Southeast Asian markets, developing entry strategies to achieve revenue growth.

Requirements:

• Bachelor’s degree in Business, Engineering, or a related field;
• 10+ years of experience in B2B sales, with a strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Proven track record of achieving sales targets and managing P&L within regional sales operations.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Strong financial acumen, with the ability to develop and manage budgets and P&L.
• Ability to travel across the region as required.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588