• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,000 – 3,500 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Summary

We're seeking an experienced Service Technician specializing in NAVCOM systems, with expertise in IT, VSAT, LEO, and MEO technologies. Responsibilities include installing, maintaining, and repairing navigation and communication equipment on vessels, with flexibility to travel.

Key Responsibilities

• Install, configure, and test NAVCOM systems, including VSAT, LEO, and MEO equipment
• Perform routine maintenance and repairs on navigation and communication equipment
• Troubleshoot and resolve technical issues with NAVCOM systems
• Collaborate with vessel crew and other stakeholders to ensure seamless installation and maintenance of NAVCOM systems
• Develop and maintain technical documentation and reports
• Stay up-to-date with industry developments and emerging technologies in NAVCOM systems

Requirements

• Relevant studies / experienced in related industry
• Experienced in IT, VSAT, LEO, and MEO technologies
• Strong understanding of navigation and communication systems
• Willingness to travel

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Backend administration duties
• Front line customer service to walk-in patrons
• Serve food and drinks
• Clear plates and ensure cleanliness of restaurant
• Handle phone inquiries and orders
• Coordinate delivery riders and deliveries
• Ensure timely and good service standards are met
• Ensure food delivered standards are met
• Observe proper workplace and restaurant cleanliness procedures
• Suggest improvements

Job Requirements

• Pleasant personality
• Good customer service skills
• Administration skills
• Computer skills
• Working location at Clarke Quay MRT area
• Operation Timing (1000-1900) - Shift Timings will be planned later
• Timings can change according to operational requirements

JOB SCOPE

As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience.

Operational Related

• Warmly welcome and engage all guests visiting the Infinity Pool.
• Share a quick introduction of the offerings available while escorting guests to their dedicated sun beds.
• Provide exceptional service and create a memorable experience for all guests.
• Set up and maintain the available sun beds, ensuring that they are ready for the next guests.
• Take and process food and beverages orders.
• Interact with guests and answer their inquiries appropriately.
• Process guests’ requests. Own and communicate requests that are not directly related to the Infinity Pool, to the respective department and ensure that the requests are fulfilled.
• Conduct tours at the Infinity Pool.
• Ensure the availability of fresh towels, and present them to the guests.
• Maintain and ensure that the towel distribution counter and return bins are neat and presentable.
• Ensure that the Infinity Pool deck area is clean and presentable.
• Ensure adherence to Company policy for access to the Infinity Pool
• Bid all guests with a fond farewell upon their departure.

Departmental Related

• Be familiar with the local community and major events in town, and make appropriate recommendations to guests to enhance their stay.
• Maintains close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Monitor activities in the Infinity Pool and report any suspicious characters, items or/and activities to the Manager.
• Perform administrative duties as requested such as filing of reports.
• Contribute ideas to improving the operations of Pools & Recreation.

JOB REQUIREMENTS

• Minimum GCE ‘N’ or ‘O’ Levels.
• Excellent guest relations and communication skills.
• Prior customer service experience in the same capacity is an advantage.
• Possess a good command of spoken and written English.
• Ability to speak additional languages is an advantage.
• Pays attention to details.
• Able to speak in front of groups.
• Be willing to work shifts in an outdoor Pool environment.
• Able to work with minimum supervision.
• Team player who takes the initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed with professional disposition.

Role:

Key Account Supervisor [After Sales Service]

• Salary: $3000 - 4000
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Service Crew

• 6 days, 10am-10pm with 3 hour split shift break, can negotiate, Monday off day
• Salary: $2100 -$2400
• Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Position Overview:

The Service Delivery Manager for Cyber Security is responsible for managing the delivery of high-quality cyber security services to clients. This includes overseeing security operations, incident response, service level agreements (SLAs), and client satisfaction. The role involves collaborating with internal teams, clients, and vendors to ensure services are delivered on time, within scope, and meet quality standards.

Key Responsibilities:

Service Delivery Management: Oversee the end-to-end delivery of cyber security services, ensuring compliance with contracts and SLAs. Monitor service performance and resolve incidents and vulnerabilities.

Incident & Problem Management: Lead incident response, ensuring quick resolution and preventive measures for recurring issues. Track and document incidents and resolutions.

Client Relationship Management: Act as the primary point of contact for clients, building strong relationships and providing tailored solutions to security challenges. Continuously improve service delivery.

Team Leadership & Collaboration: Lead a team of security professionals, ensuring alignment with business goals and providing training and resources to enhance team performance.

Risk & Compliance Management: Ensure compliance with security standards (e.g., ISO 27001, GDPR) and perform audits to mitigate risks and close compliance gaps.

Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and generate regular reports on service delivery metrics and performance against SLAs.

Budget & Resource Management: Assist in budgeting and resource allocation to ensure efficient project completion within budget.

Required Qualifications:

• Bachelor’s Degree in Cyber Security, IT, or related field.
• 5+ years in cyber security or IT service management, with at least 2 years in a leadership role.
• Knowledge of cyber security frameworks (e.g., ISO 27001, NIST).
• Experience in security operations and incident response.
• Familiarity with security technologies (firewalls, SIEM, endpoint protection, cloud security).
• ITIL certification is a plus.

Desired Skills:

• Strong leadership, communication, and client management skills.
• Project management capabilities with the ability to prioritize tasks effectively.
• Experience with cloud security and managed security services (MSS).

· Dealing with inbound customer calls to deal with enquiries and perform cross selling

· Min Nitec/ Diploma holder; Possess certificate of BCP, PGI & HI is a plus

· Salary up to $ 3,500 + KPI allowance + Completion bonus

· Monday to Friday 9-6pm

· 1 Year Contract - Convertible

Roles and Responsibilities:

• Ensure accurate and timely updates of customer interactions in the CRM system.
• Maintain and improve quality results by adhering to standards and recommending procedural improvements.
• Meet Key Performance Indicators (KPIs) as set out in the Contact Centre.
• Provide high levels of service delivery, contributing to team performance standards.
• Resolve customer concerns, feedback, and complaints using appropriate skills and techniques.
• Communicate customer feedback to the Team Manager for service improvement.
• Deliver excellent customer service and ensure a positive experience in day-to-day activities.
• Proactively promote and cross-sell company products and services when opportunities arise.
• Foster positive, professional relationships with colleagues and stakeholders.
• Be willing to perform additional or overtime duties when required by operational needs.
• Assist with ad hoc initiatives and projects as delegated by management.
• Stay updated with job knowledge by studying new products and participating in educational opportunities.
• Contribute to the continual improvement of operations, customer journey, experience, and product/campaign redesign through insights and support for team and management projects.

Job Requirements:

• Minimum of 1 year experience in a contact centre environment.
• Certification in BCP, PGI, and HI is a plus.
• Experience in the financial industry/insurance sector is highly preferred.
• Minimum Nitec or Diploma holder.
• Strong communication skills with a results-driven mindset.
• Ability to thrive in a fast-paced, changing environment.

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

Responsibilities

• Supporting the Sales Team in driving rental of storage units, with the aim of improving the Group’s occupancy rate and profitability
• Drive the sales of associated products such as merchandise
• Conduct site viewings and maintain necessary communication with the Sales Team and enquiries
• Administrative documentation such as agreements, storage declarations and others
• Ensure timely payments by customers
• Ensure respective Site is well-maintained and prompt fault reporting to the relevant team
• Preparation and submissions of various reports as required

Requirements

• Candidate possess O level / Diploma
• 2 years of working experience in the related field is required for this position. Experience in customer service in various industry.
• Excellent communication skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

The ideal candidate should possess:

• Bachelor’s degree in computer science, Engineering, Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 5 - 10 years of relevant experience in security surveillance hardware and software administration, configuration, network design, and troubleshooting

Roles & Responsibilities:

 Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Fence Intrusion Detection System (FIDS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Data Protection

• Identify and Access Management

• Windows Server OS, Linux OS in a virtual environment

• Virtualisation and Hypervisors

• Network Monitoring

 Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Develop technical implementation timeline with critical path that complements project management schedule.

 Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.

 Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.

 Ensure the project User Acceptance Tests are conducted successfully accordance to requirements

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Attend customers meetings, report regularly on progress and monitor project progress

 Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.

 Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Conduct Root Cause Analysis of system issue and failures and recommend solutions.

 With knowledge on construction site safety and regulatory requirements

 Understanding of financial reporting, budget tracking, and project cost management

 Attain key certifications for partnership with key vendors

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

Mandatory Skills Cisco Router

Preferred Skills Cisco Catalyst Switch, Alcatel-Lucent FortiNet Series, Palo Alto Networks Firewall, Fortinet

Manage network changes through established change request process & provide status reports to the relevant parties.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and 24/7 support.

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

• Monitor & measure the performance & availability of network devices proactively; implement corrective actions identified to improve performance & availability.

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the network devices; provide regular reporting to relevant parties.

• Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

• Provide network related technical advice to customers or project team.

• Ensure the management of network infrastructure adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable.

• Manage network resources and schedule for network implementation /operation activities

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

· Development experience with a scripting language (such as Shell Scripting or Python)

· A grounded understanding of Git branching, merging, and pull requests

· Hands-on experience with one or more of the following DevOps toolchains (or equivalent): o Jenkins, Git, Artifactory, Docker, Ansible, SonarQube

· Experience with IaaS or PaaS systems such as: o AWS, Google Cloud, Azure Cloud Foundry, OpenShift/Kubernetes, OpenStack

· Fundamental understanding of networking, firewalls, load balancing, forward and reverse proxies

Familiarity with concepts such as: Agile methodologies, Test-Driven Design, Behavioural-Driven Design, and 12 factor application design

If you're interested in this role, please email your latest CV to [email protected]

Other than that you can click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

EA License Number: 20C0199 | Company Registration No: 201913897K

Industry: Precision Engineering Manufacturer
Location: West
Working Hours: Monday Friday, 8.30am- 5.45pm
Basic + Allowances + AWS + VB

Responsibilities:

• Responsible for automation engineering systems & processes per safety and performance standards to build products.
• Establish performance & quality criteria via validation (IQ, OQ and PQ) by FEED (Front End Engineering Design), testing, installation, commissioning & handover for production.
• Work closely with internal team for technical solution, design experiment, validation, qualification procedure & check list to ensure products meet governance, company & customer requirements.
• Create testing protocol, run test for concept approval, analyze results, update activity logs & document results.
• Monitor compliance with safety and quality regulations.
• Calibrating and repairing machine & equipment.
• Participate in cross functional team for product failure root cause analysis and automation system Continuous Improvement.
• Design new machines & auxiliary equipment maintenance procedures, check list & work instructions, provide training for operation & maintenance staffs.
• Collaborate with internal and external process FMEA and Machine qualification.
• Collaborates with suppliers and in-house complete all FAT and SAT requirements within the delivery date.
• Perform Lean principle (5S, Gemba-walk, 5-why and B&A suggestion improvements)
• Submit and Follow-up qualification with QA and Production staff
• Any other duties as and when assigned
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements:

• Diploma / Degree of Engineering in Automation / Mechatronics / Mechanical / Electrical or equivalent.
• Previous 3-6 years experience as a validation engineer or in a similar role.
• Experience in project management.
• Strong understanding of automation engineering system design concept & development, manufacturing processes and safety regulations.
• Excellent mathematical and analytical skills. Attention to detail.
• Knowledge of statistical software analysis (e.g., MINITAB, MATLAB)
• Well versed in Microsoft office tools (Excel/ Word / Power point)
• Have knowhow in Process Failure Mode Effect Analysis (PFMEA) and CPK study.
• Leadership, ownership, team player, self-motivated.
• Attention to details and eager to learn new technology.

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755
JOBID: L4W33367

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Identify industry best practices/solutions and pursue continuous improvement opportunities in SDLC / SDLC2 (Software Development Life Cycle) processes and practices, relentlessly drive for standardization, automation and self-services.
• Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks.
• Drive alignment efforts between development and operations teams to better recognize benefits of automation and cloud.
• Ability to research, propose and prototype new principles, technologies, tools and concepts and integrated them into the teams collective knowledge.
• Developing CI/CD roadmap and implementing to the projects. Help on AGILE/SCRUM Methodologies while execution.
• Manage and builds EAPI with Unit testing, Code Coverage, Enhancements. Same promote to Production through Jenkins CI/CD Pipeline.
• Configure OSS, Sonar, Fortify through continuous integration and commit based Scan for Quality Assurance. enable the automation testing and load testing.
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Troubleshooting, diagnosing and fixing software issues
• Updating, tracking and resolving technical issues
• Suggesting architecture improvements, recommending process improvements
• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Responsibilities :

• Working with development teams and product managers to ideate software solutions. 
• Designing client-side and server-side architecture 
• Building the front-end of applications through appealing visual design Developing and managing well-functioning databases and applications Writing eAective APIs 
• Handling the client-side and server-side operations in web development 
• Troubleshooting 
• Communicating with the project team 
• Staying updated with the industry trends 
• Building a scalable, reliable, functional and secure application/software
• Implementing new features 
• Making modifications and fixing bugs in existing code 
• Designing and developing layouts 
• Developing tests for the code you write 
• Writing code optimized for mobile 
• Developing databases and services for functionality
• Translating designer mock-ups and wireframes into front-end code

Requirements and skills :



• Proven experience as a Full Stack Developer or similar role  Experience developing web applications for both desktop and mobile 
• Expertise developing applications using React, Redux, Express and NodeJS. 
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) 
• Knowledge of multiple back-end languages (e.g. Java, Dart) and JavaScript frameworks (e.g., Angular, React, Node.js)
• Familiarity with databases (e.g., Postgres, MongoDB), web servers (e.g., Nginx) and UI/UX design 
• Excellent communication and teamwork skills 