We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

A high-end Japanese restaurant helmed by a Japanese Master Chef is looking for an apprentice to join his team! This is a great opportunity for a self-motivated individual who is keen to carve out an exciting career in Japanese cuisine to understudy a native Japanese Master Chef.

Job Description & Requirements

Main Responsibilities

· Welcome guests and offer a bespoke dining experience.

· Ensure adherence to quality expectations and standards.

· Perform restaurant cleanliness and presentation of all china, glass, and silver prior to use.

· Mise-en-place preparation.

· Respond to customers’ requests and feedback in an expeditious and professional manner.

· Any other appropriate duties and responsibilities as assigned

Requirements

· Minimum 1 year of Omakase / semi-fine or similar capacity

· Fluency in the Japanese language will be an advantage

· Good knowledge of Japanese cuisine

· Basic PC literacy

· Strict sense of hygiene and safety standards

· Excellent interpersonal & communication skills.

· Willingness to work split shift pattern.

We are seeking an Android Intern to join the Transaction team to provide a platform in optimising the core services for reliable, scalable and effective order checkout, transaction and payments. We abstract the underlying complexities and enable every product line to deliver an amazing ordering experience.

Responsibilities:

• Gain exposure by working in a cross-functional product team to create solutions and apps focused on our different customers’ needs, across global and APAC markets.
• The opportunity to learn about cutting-edge programming practices using Kotlin.
• Hands-on experience working with MVVM architecture.
• Understanding & implementing SOLID principles.
• Write clean, testable, scalable and maintainable code that complies with foodpanda’s standards and best practices.
• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it.
• First-hand experience in building and operating high-scale services that serve millions of users.

Key Responsibilities:

·        Develop and maintain the user interface using React/UI for a seamless user experience.

·        Work with Python (preferred) or Java for backend development.

·        Handle email communication systems using SMTP.

·        Design and implement APIs using Swagger, REST, or SOAP protocols.

·        Manage the server-side environment with expertise in Unix/Linux.

·        Log and monitor applications using Elastic logging (ELK).

·        Work with databases like MongoDB or PostgreSQL for efficient data management.

·        Utilize Postfix for managing email services and configurations.

·        Collaborate with teams to ensure software aligns with banking/financial industry requirements.

Skills Required:

·        Front-End: React/UI

·        Back-End: Python or Java

·        SMTP, API Development (Swagger, REST, SOAP)

·        Unix/Linux experience required

·        ELK Stack (Elastic Logging)

·        Database: MongoDB or PostgreSQL

·        Postfix

·        Functional Understanding of Banking/Financial Systems

• To handle the full spectrum of project management
• To lead a site Management team to complete the project on time and within budget
• To inspire and motivate the site team to work effectively and efficiently
• To enforce appropriate measures so as to comply with the required standard of safety in execution of tasks.
• To drive high productivity on site using relevant cost saving methods at all times.
• To ensure that the documented Quality and workplace health and safety (WHS) policies are effectively implemented, maintained and reviewed.
• To ensure the Project Quality and WHS objectives are being met and any discrepancies are being addressed immediately.
• To ensure that the overall phases of the project is effectively coordinated and organized.
• To liaison with the client, consultant, suppliers (sub-contractors) and other relevant authorities on management issues pertaining to the project.

Requirements:

• Degree / Diploma in relevant Engineering discipline.
• Must have at least 5 years of post-graduate experience in project management
• Ability to handle Projects independently.
• Ability to display initiative in execution of tasks and being pro-active in the delivery of tasks
• Dealing professionally in managing tasks and consistently meet tight deadlines
• Attention to details and good problem solving skills

· Minimum 5 years of relevant experience

· Responsible for the planning activities within a project and organisation planning across all projects.

· Provide project Progress S curve, activity list, logic diagram (PERT , CPM), time scaled logic diagram, Bar chart, manpower histogram, resource and cost curves.

· Publish the planning weekly report of all projects and disseminate to key stakeholders.

· Overall project coordination liaising with engineering, procurement and construction team for the purpose of developing a fully integrated schedule.

· Follow through construction, commissioning, qualification and handover.

· Obtain input from project team members, contractors, suppliers and client to support the development of a baseline schedule, and subsequently to update schedule progress and forecasting.

· Use planning/scheduling principles and methods including: CPM scheduling techniques, Resource loading of schedules, Field Progress Measurement.

· Analyse critical path and highlight to project team.

· Coordinate and support the preparation of monthly spending plan curve.

· Provide a regular management update on the progress of the major activities in process improvements and quality improvements

· Any other tasks as assigned by your Superior/s

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Tiffin Room

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

We are seeking a dynamic Backend Software Engineer to join the Incentives team to provide a platform to offer the most relevant incentive to the right customer at the right time via the right channel to drive business growth.

Responsibilities:

• Designing and implementing the features which will be used across the global platform.
• Manage project priorities, deadlines and deliverables within autonomous teams.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Work in a cross-functional and international team to deliver a holistic solution.
• Good understanding and independent application of cloud environment, CI/CD, testing and validation.
• Independently applies design patterns and best practices in reliability management (resiliency, autoscaling, monitoring, alerting).
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimising for performance and scalability.

We are looking for a strong DevOps candidate to join our DevOps team which manages our DevSecOps infrastructure and works with application teams to automate software deployments. Other than BAU work, the team also works on projects to enhance, optimize and transform the infrastructure.

Key Responsibilities

• Coding and developing new DevOps scripts automation with CI/CD pipelines through Jenkins, Cloudbees, Bitbucket, etc

• Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Cloudbees, Jenkins, SonarQube, Nexus IQ, Fortify)

• Able to code, script, automate, innovate full DevOps automation capabilities to enhance and elevate automation from manual human tasks

• Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

• Deep knowledge on DevOps tools API automation capabilities

• Troubleshoot, deep dive RCA and fix DevOps platform issues

• Supporting DevOps toolsets running on AWS, container clusters and Kubernetes.

What we are looking for

• Deep experience as a DevOps or DevSecOps practitioner in a critical Production environment
• Deep technical experience in server-side Unix/Linux/PowerShell scripting
• Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Passionate about cloud infrastructure, CI/CD pipelines and automation
• Ability to easily pick up new technologies: you are keen to learn and to expand your knowledge
• Customer centricity: you always go above and beyond to deliver a first-class service to your users
• Highly proficient with Linux Systems Administration and network fundamentals (IPv4, TCP, UDP, DNS, HTTP, TLS, routing, load-balancing)
• Proficient with AWS VPC, EC2, IAM, S3, EKS, EFS
• Proficient with ELK, Grafana and Ansible
• Proficient with Terraform, Docker/containers and Kubernetes

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified timeframe and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 5 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.
• Fresh graduates may apply.

About The Opportunity

This role in our technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Senior Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of software development life cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Degree in Information Technology/Computer Science or related fields.
• At least 2 years’ experience in full stack software development experience.
• Good knowledge in .Net Core and Microservice.
• Required skills: C#, ASP.NET, Entities Framework, HTML, CSS, Javascript, MSSQL, Github.
• Knowledge in DEVOPS, Kubernetes, Docker Container, Cloud Implementation, Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit

https://alliancehealthcare.com.sg.

Join Our Dynamic Team as an Electrical Engineer!

Are you ready to take your career forward with a company that will value your resourcefulness, analytical and problem solving skills? If you enjoy working in a collaborative and high performing team, we want to hear from you!

In this role, you will 

• Lead various electronics subjects – product testing, failure analysis, engineering improvements, quality, and reliability matters. 
• Develop test plan & procedures, conduct hand-on tests on SWPS products, circuits, and components. 
• Collect test data, generate test report, and maintain good documentation. 
• Design test systems with software and hardware to achieve test automation. 
• Conduct FMEA to identify critical and high-risk electronic design, perform evaluation test and risk mitigation. 
• Conduct root cause analysis, identify failure mechanism, derive countermeasures. 
• Collaborate with cross functional teams to sustain product lifecycle

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Cloud Infrastructure Engineer (Kubernetes, Redhat Openshift) to join us! This will be on a 3 year contract (subjected to extension).

You will be working on:

• Design, deploy, and optimize Kubernetes clusters using the Nvidia software stack to support large language model applications. 
• Collaborate with cross-functional teams to integrate Nvidia GPU resources effectively within Kubernetes environments, ensuring optimal performance. 
• Implement and manage infrastructure as code (IaC) for Nvidia GPU configurations, focusing on scalability and high availability. 
• Monitor, troubleshoot, and resolve issues related to both Kubernetes clusters and Nvidia GPU resources to maintain a reliable and performant infrastructure. 
• Stay abreast of industry best practices and emerging technologies related to Kubernetes and the Nvidia GPU ecosystem. 
• Work closely with development teams to automate deployment processes, leveraging Nvidia GPU capabilities, and streamline workflows. 
• Implement security best practices to safeguard Kubernetes environments, Nvidia GPU resources, and sensitive data. 
• Participate in on-call rotation and provide timely response to incidents, minimizing downtime for language model applications. 
• Contribute to capacity planning and performance tuning activities, considering the demands of large-scale language model applications utilizing Nvidia GPU acceleration. 
• Document infrastructure configurations, processes, and procedures, facilitating knowledge sharing and team member onboarding. 

To succeed in this role, you will ideally have:

• Proven experience in designing, implementing, and managing on-premises infrastructure solutions.
• Strong knowledge of server virtualisation, storage systems and network infrastructure.
• Hands-on experience with cloud-native technologies and deployment strategies.
• Proven experience designing, deploying, and managing Kubernetes clusters such as SUSE Rancher, RedHat OpenShift
• Strong understanding of containerization concepts such as Docker, orchestration tools like Kubernetes and Nvidia GPU acceleration technologies. 
• Proficiency in scripting, automation and configuration management using tools such as Ansible, Terraform, or similar.
• Familiarity with infrastructure-as-code principles and tools (e.g., Helm, Kubernetes manifests). 
• Experience with large-scale language model applications, particularly leveraging Nvidia GPU acceleration, is highly desirable. 
• Solid knowledge of networking concepts, Kubernetes networking models, and integration with Nvidia GPU resources. 
• Excellent problem-solving and troubleshooting skills, with a proactive approach to system optimization. 
• Strong communication skills for effective collaboration in a team-oriented, agile environment. 

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Who You'll Work With

The Service Planner works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day, and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics Organization within Arista is responsible for Arista’s Service Supply Chain, including Arista’s global network of service depots; planning of spare parts inventory across those depots; rapid delivery of hardware replacements to end customers; reverse logistics of RMA returns from customers; and the repair and reuse of customer-returned inventory.

Working within Arista’s Service Planning team, the Service Planner is responsible for planning stocking levels for critical spare parts across Arista’s service depots, executing related supply plans, and achieving on time delivery of hardware replacements to customers.

What You'll Do

• Plan inventory levels across Arista’s service depots to support customer service contracts
• Drive inventory levels to achieve on time delivery of advance replacements against 2 hour, 4 hour, and Next Business Day SLAs
• Define minimum stocking levels to hold in each depot based on install base, RMA rates, and lead time to replenish inventory
• Optimize inventory levels such that on time delivery goals are achieved while minimizing inventory investment
• Publish service demand to Repair Operations and prioritize repair output to fill minimum stocking levels in service depots
• Drive new orders with Manufacturing for inventory that cannot be sourced from Repair.
• Execute inventory movement and inventory transfers across service depots, rebalancing inventory as required
• Oversee inventory metrics for Service Depots – including hit rate, fill rate, and repair-to-new-buy ratio
• Develop and manage service inventory plans for new products as they are released by Arista’s R&D teams
• Review disposition of Engineering Change Orders as submitted by Engineering, driving required actions on Service Depot inventory, and ensuring inventory freshness
• Collaborate with peers to develop processes across Arista’s Service Supply Chain, including RMA Management, Inventory Management, Depot Operations, and Repair Operations
• Collaborate with peers in the development of systems and tools across Arista’s Service Supply Chain

About Us

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.

Your responsibilities include:

• Build and maintain relationship with guests
• Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
• Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
• Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
• Guiding and mentoring new Service Captains in daily operations.
• Assist Managers in ordering and stock taking.
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
• Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
• Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager

We are looking for:

• A self-starter who is enthusiastic and personable
• Team players who is able to perform in a fast-paced working environment
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant change and handle multiple tasks simultaneously
• Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.

Site Engineer – Electrical Engineering

Responsibilities:

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
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Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

• The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.
  Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Salary: 9,000 - 10,850 monthly + RSU

As part of this role, you will

• Interact with partners to understand the problems they are facing
• Design and build products for platform partners
• Collaborate globally with Sales, Implementation and Solutions engineering to ensure seamless product integration
• Evolve Wise's card and multi-currency account offerings to meet new partner needs

The Chief Engineer is responsible for the planning, coordination, and management of all engineering activities within the organization. This includes overseeing engineering related projects and its maintenance. He/she must ensure projects are completed on time, within budget, and to the required quality standards. The Chief Engineer also plays a critical role in leading the engineering team, fostering innovation, and ensuring compliance with industry standards and regulations. He/she shall provide technical leadership and direction in all areas of engineering.

Primary Responsibilities

Leadership & Team Management

• Lead and manage the engineering team, provident guidance and performance evaluation
• Foster a collaborative and innovative work environment
• Develop and manage the engineering department's budget
• Ensure cost-effective use of resources and materials
• Identify and implement cost-saving initiatives

Project Management

• Oversee and manage the planning, design, and execution of engineering projects.
• Ensure projects are completed on time, within budget, and meet quality and safety standards.
• Manage resources, including personnel, equipment, and materials.
• Communicate project progress and technical information to senior management, clients, and other stakeholders.
• Prepare and present reports, proposals, and technical documentation
• Coordinate with other departments to ensure smooth project execution and communication.

Technical Expertise & Safety Assurance

• Provide technical leadership and direction in all areas of engineering.
• Review and approve engineering designs, plans, and specifications.
• Troubleshoot and resolve complex technical issues.
• Ensure all engineering activities comply with industry standards, regulations, and company policies.
• Implement and monitor quality control processes.
• Promote a culture of safety within the engineering team.
• Stay current with industry trends and advancements in technology.
• Encourage the development and implementation of innovative engineering solutions.
• Drive continuous improvement initiatives within the engineering department.

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

About Javelin

Javelin Global Commodities is a leading global commodities marketing, trading, logistics services and investment firm with offices in London, New York, San Diego, St Louis, Switzerland, India, Australia, Singapore, Canada and Poland. Javelin was founded in 2015 and now operates across 100 countries and six continents with respect to more than 20 different commodities across thermal coal, metallurgical coal, iron ore, steel scrap, metals, hydrocarbons, freight, softs, and renewables.

Established in 2015, Javelin employs over 180 people globally and is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams and locations to generate the best ideas. We are committed to the wellbeing of our colleagues and organise various social evenings, sports clubs and lunchtime activities, and our Singapore team are imminently moving into a brand new office with room to scale alongside the business’ fast growth.  Discover more at http://www.javelincommodities.com/.

The Role

The Software Engineering team is a central part of Javelin that delivers and maintains the trading and risk management software systems. The role is like a Front Office Developer role at an investment bank or hedge fund. The team’s mandate also extends to the various logistical, financing and operational activities relating to our businesses.

The role will be based in Singapore, and you will have the opportunity to work with colleagues from across the globe and be involved in the development of new business opportunities.

Key Responsibilities Include:

• Design, develop, test, and deploy software applications and systems that facilitate commodities trading activities, including risk management, and market data processing.
• Write clean, scalable, and maintainable code (primarily Python 3).
• Work closely with traders and quantitative analysts to understand trading strategies and requirements.
• Ensure data integrity, performance optimization, and efficient data retrieval for analytics and reporting.
• Comfortable in leading projects, tracking progress, and ensuring timely delivery.
• Provide in person support for the Singapore Trading, Sales and Logistics teams.

We believe in hiring diverse candidates with a passion for working in a flexible and closely knit company. We are a small team with a wide range of expertise and will provide immersive on-the-job training in both software development and the business.

• 3+ years of commercial back end or full-stack development in any language.
• Software development experience in a commodity trading firm, oil and gas major, shipping and logistics firm, investment bank, investment management firm, fintech, or other relevant firm involving trading and/or supply chain management.
• Knowledge of physical commodity products and their trade lifecycle, not limited to coal, base metals, oil, gas and emissions, will be helpful.
• Software development experience in Python will be helpful.

• Annual discretionary bonus
• 25 days holiday
• CPF
• Private medical scheme
• Income protection
• Life assurance (3x salary).