• Assist in the development and optimization of ETL processes using PySpark and Databricks.
• Collaborate with team members to design and implement data models and architecture in AWS.
• Maintain and monitor data pipelines to ensure data quality and reliability.
• Utilize GitHub for version control and collaboration on codebases.
• Participate in code reviews and contribute to best practices in coding and data engineering.
• Support the team in implementing CI/CD practices for data workflows.
• Document processes and workflows for data engineering tasks.

• Familiarity with AWS services (e.g., S3, Redshift, Glue) and cloud computing concepts.
• Basic knowledge of Databricks and PySpark for data processing.
• Understanding of Git and experience with GitHub for version control.
• Awareness of DevOps principles and tools (e.g., CI/CD, Docker) is a plus.
• Databricks certification is a plus.

• Design, develop, and maintain scalable data pipelines and ETL processes using Hadoop and Spark.
• Write efficient and optimized data processing jobs in Scala to transform and load data.
• Utilize SQL for querying and manipulating data across various databases.
• Collaborate with data scientists and analysts to gather requirements and deliver data solutions that meet business needs.
• Monitor and troubleshoot data processing workflows to ensure high performance and reliability.
• Implement best practices for data quality, governance, and security.
• Document data engineering processes, workflows, and architecture for team knowledge sharing.
• Stay updated on industry trends and emerging technologies to continuously improve our data strategies.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience as a Data Engineer or in a similar role.
• Strong proficiency in Hadoop ecosystem components (e.g., HDFS, Hive, Pig).
• Hands-on experience with Apache Spark for big data processing.
• Proficient in Scala programming for data transformation tasks.
• Advanced SQL skills for querying and managing large datasets.
• Experience with data modeling, data warehousing, and ETL processes.
• Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus.
• Strong analytical and problem-solving skills.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:

• Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online, Teams, Viva etc.)

• Dynamics 365 including Power BI, Power Automate and Power Platform
• MS Enterprise Mobility Suite
• Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
• Other Microsoft products such as Stream, Telephony services.

• Ensure the operations process and controls are clearly documented and operationalised

• Plan, design and support Technology Refresh and migration activities for the infrastructure services.

• Ensure smooth service delivery and implementation within the business context.

• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.

• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.

• Propose new solutions to enhance operational efficiency and improvement of infrastructure.

• Other duties as may be delegated by the Manager or Team Lead from time to time.

• Relevant studies in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.

• At least 3 - 6 years of relevant technical experience in a demanding, agile environment. Having prior managerial and leadership responsibilities is an added advantage for more senior roles.

• Proven record of successfully delivering high-impact, complex projects while managing risks.

• Able to work independently and as a good team player with analytical, management and planning skills. • Strong vendor and stakeholder management.

• Demonstrated ability to build and maintain relationships with a wide array of people at both junior and senior levels • Pro-active, dynamic and with good analytical/conceptual thinking and problem-solving skills.

• Excellent written, verbal communication, presentation, and negotiation skills.

• Agile related certification such as Certified Scrum Master is an added advantage.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Job Descriptions:

• Perform structural design and analysis, loading calculation and drawings for ETFE Skylight, Tensile Membrane, Structural Steel Structures.
• Able to perform Finite Element Analysis Modeling and Analysis of Structure.
• Preparation of 3D structural models and shop fabrication drawings, method statement etc.
• Work closely with architects, engineers, general contractors, fabricators and other professionals.
• Involve in supervising projects and provide progress report.
• Make sure projects meet authorities requirements.

Job Requirements:

• Minimum PhD or Masters degree in Civil and Structural Engineering or equivalent
• Minimum 2 years relevant experience in Civil and Structural Engineering design
• Proficiency with steel 3D modelling, analysis & design software such as Rhino and grasshopper.
• Proficiency with programming language especially C++ , Python and Fortran
• Able to produce detailed layout drawings
• Experience in Tensile Membrane, ETFE Skylight and Steelwork design is an advantage
• Good command of English

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

• Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the system.
• Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer

• Reports to O&M Manager & Assistant Manager.
• Deliver service and support to the O&M Team when requested.
• Attend to and manage all software or  hardware related errors.
• Work closely with System Administrator to resolve software and  hardware related issues.
• Diagnose and resolve technical hardware and software issues involving BHS Application, network connectivity and more.
• Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
• Follow standard processes and procedures.
• Identify and escalate priority issues.
• Redirect problems to appropriate resource.
• Reviews all system occurrences to prevent recurrence.
• Coordinate and follow up with  Hotline on all reported cases and communicate to the customer where necessary.
• Interact with the customer to provide and process information in response to inquiries, concerns, and requests about products and services.
• Provide guidance and training to CC room staff on all software related matters.
• Carry out training to staff and conduct practical test during off peak period.
• Coordinate with local equipment supplier/vendors (system related).
• Perform periodically review of system logs, operations report and follow up on action plans.
• Review monthly operations statistics together with the Manager.
• Provide monthly system performance analysis and generate required reports for stakeholders
• Develop and maintain installation and configuration procedures where necessary.
• Maintain operational, configuration, or other procedures where necessary.
• Schedule & deploy firmware updates & patches for equipment (Servers and Network devices) with vendors.
• Stay current with system information, changes, and updates.

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

The main task of this role is to provide administrative support, including the processing of invoices and payments to vendors, communication with customers and vendors, and other office management duties.

Responsibilities

• Collect, collate and follow-up on billing & payment including raising Purchase Orders, invoicing & payments
• To handle and manage Xero Accounting Software
• Ensure all documents are properly saved, filed/uploaded into the correct adviser’s/client’s folder.
• Handle calendar management and scheduling of meetings
• Monitor and arrange for execution of documents
• Assist with training registration and maintain training register and database
• Build and maintain good working relationships across all levels of personnel, internally and externally
• Responsible in payroll process, claims expenses, and other related matters
• Liaise with the external auditor and tax agents
• Process work pass application, renewable and cancellation
• Liaising with customers and vendors to make the necessary rearrangements whenever needed (e.g. during vehicle breakdown or delay due to heavy traffic)
• Undertake other duties and responsibilities as assigned, including any ad hoc assistance required for other staff members and answering queries from advisers

Requirements

• Minimum 2 years working experience as secretary/administration support or other related roles
• Interest in the transport industry
• Strong coordination, interpersonal, organization and time-management skills
• Customer service orientated, attention to detail, highly responsible
• Excellent in written and communication skills for English (and ability to communicate in Mandarin with our Chinese drivers)
• Proficiency in MS Office and be tech savvy to handle other applications/software that we will provide initial training for
• Ability to learn quickly and is capable of working independently in a lean team

We are a rapidly growing company and seek someone who has a positive work attitude, would like to grow together with us, and is a team player.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

We are seeking an experienced Data Engineer with a strong background in Hadoop, Spark, and SQL, specifically within the banking sector. The ideal candidate will be responsible for designing, building, and maintaining large-scale data pipelines and platforms to support critical banking applications and decision-making processes.

Key Responsibilities:

• Data Pipeline Development: Design, develop, and maintain efficient data pipelines and workflows using Hadoop and Spark frameworks to support the bank’s data processing needs.
• Data Integration & ETL: Create ETL processes to extract, transform, and load large datasets into Hadoop ecosystems from various banking systems, ensuring data consistency and accuracy.
• Database Management: Write optimized SQL queries to manage and analyze data stored across relational databases, data lakes, and cloud platforms.
• Data Processing & Analysis: Implement scalable data processing solutions to analyze large datasets, provide insights, and deliver solutions for financial services and risk management.
• Collaboration: Work closely with business analysts, data scientists, and IT teams to ensure data solutions align with banking sector needs, including compliance with regulations and reporting requirements.
• Performance Optimization: Fine-tune Hadoop and Spark applications for performance, improving throughput and reducing latency.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Strong years  experience as a Data Engineer, specifically within the banking or financial sector.
• Proficiency in Hadoop ecosystem tools (HDFS, Hive, HBase) and Spark for large-scale data processing.
• Strong experience with SQL and relational databases such as PostgreSQL, MySQL, or Oracle.
• Familiarity with cloud platforms (AWS, Azure) and containerization tools (Docker, Kubernetes) is a plus.
• Experience in data governance and compliance regulations within the financial industry.
• Excellent problem-solving and analytical skills.

• Salary: SGD 6000 - 9500
• Great Work Culture
• Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.
• Includes Standard Annual and Sick Leave

As an AI research engineer, the candidate will work on an automatic disassembly for EoL waste management. The candidate will assist in:

• Research and evaluate state-of-the-art open and closed-source LLM models and Retrieval-Augmented Generation (RAG) techniques
• Process unstructured technical documents from automotive and EV products to extract relevant text and images using multi-modal LLM
• Assist in developing and refining LLM and RAG models to improve performance, accuracy, and efficiency.
• Collaborate with the team to integrate AI models into broader systems or applications, considering scalability and deployment strategies.
• Document findings, methodologies, and outcomes, contributing to internal reports and potentially patent applications.
• Engage in team meetings and contribute to brainstorming sessions aimed at driving project success.

As a robotics research engineer, the candidate will work on developing a new testbed towards automation autonomous disassembly process in e-waste management. The candidate will assist in:

• Development of the testbed to integrate sensors, robots, conveyor belts, workbench, controllers, etc.
• Programing and integrating industrial robots to perform tasks such as pick-n-drop and execution of disassembly action.
• Development and maintenance of prototype applications based on controllers such as Raspberry Pi and Arduino
• Improving trajectory planning algorithms to ensure high throughput of operations such as pick-n-drop
• Developing automated robot trajectory planning for robotic 3D scanning and disassembly, and automated generation and execution of disassembly actions.
• Closely communicate with other teams and presentation slides

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

This is a global, multi-discipline team responsible for architecting and delivering secure, robust, and innovative solutions which would enable the development teams to build and deploy new applications as well as migrate selected existing applications into the public cloud.

The team works with multiple public cloud providers and are presently looking for an experienced Cloud Engineer familiar with various cloud concepts, services, and tools, preferably from multiple public cloud providers but primarily in the Cloud Identity and Access Management (CIAM) space. The candidate will be involved in multiple aspects of the team’s work, including evaluation of new cloud products and services, and integrating them into standard client cloud solutions.

• Providing IAM solutions for migrating existing or integrating new applications in the Client environment across multiple Cloud providers including but not limited to Azure and AWS
• Provide IAM services for complex, multi-tier applications that are migrating to Cloud Platforms
• Selecting appropriate IAM Cloud controls for migrating applications based on given requirements
• Working in a globally distributed team to provide innovative and robust Cloud centric solutions
• Closely working with Vendors to develop and deploy Cloud services to meet customer expectations
• Integrate, configure, document, and deploy compliant infrastructure and supporting services in the Cloud platform
• Design, Optimization and Document the Operational aspects of the Cloud platform
• Troubleshooting problems, resolving root cause, and where possible, fixing the bug(s)
• Collaborate with Risk Management to ensure necessary controls to Cloud services are deployed and tested Skills Required:
• Strong knowledge of Azure AD and related services such as Conditional access, Identity protection, Privileged identity management, etc.
• Strong knowledge of authentication with SAML, OAuth, OpenID, and Kerberos
• Experience in providing Federated Identity with solutions such as PING Federate or ADFS
• Knowledge of the Zero Trust Architecture principles
• Prior experience in providing RBAC solutions for AWS and Azure
• Experience creating technical architecture documentation
• Strong communication and written skills
• Strong scripting and automation abilities including PowerShell and/or Python

Skills Desired:

• Prior experience in the Identity space with a background in Active Directory or similar LDAP stores
• Working knowledge of Azure Active Directory Connect synchronization software or similar technology
• Prior experience using compliance assurance tooling such as Prisma Cloud
• Prior experience with products from HashiCorp such as Terraform, Vault and Consul
• Prior experience with risk control frameworks and engagements with risk and regulatory functions
• Knowledge and experience of working with CI/CD frameworks and methodologies such as automated testing (unit / integration) and release pipelines (e.g. Jenkins, GitHub Actions)
• Experience in the financial industry