Job Title: Field Service Technician

Reports to: Regional Service Manager

Business Unit: Service Delivery

Location: Singapore

Direct Reports: No

Overview

Reporting to the Regional Service Manager, this role is based in Singapore and may involve occasional work traveling within the countries in SEA whenever needed. This role will also support the Sales Department closely when requested, for sales/customer requirements. The Field Service Technician will be primarily responsible for the delivery of world-class services towards Peak’s customers and providing technical support to Peak’s business channels. A self-motivated and disciplined person who’s able to exercise thorough analytical thought processes in his field and attention to details. The candidate should exhibit traits in customer’s expectation management as well as a sound knowledge of Office based programmes.

Duties and Responsibilities

• Liaison with back office for delivering stock management
• Carry out routine maintenance and installations as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction

· Respond effectively and professionally to all customer requests for service and support (telephone and e-mails)

· Provide customers and head office with a concise, accurate and detailed service report for all work(s) carried out

· Maintain and replenish personal van stock of parts and carry out inventory checks as requested

· Prioritizing safety for self and others

· Ensure an effective liaison with other PEAK departments (sales, marketing, logistics, engineering and production) to ensure a high level of communication and co-operation for all aspects of customer and product support

· Inform Regional Service Manager, Technical Service Supervisor and Technical Manager of all serious customer complaints and escalations.

· Take the initiative to continually enhance and develop knowledge and understanding of the complete product range

· Provide a high level of service and technical advice for PEAK Scientific customers, OEM, distributors and internal staff

· Follow-up promptly on requirements specified by Regional Service Manager

· To support service delivery in the region occasionally

Experience

· Experience of maintaining pressure systems and transportable gases in a similar or related industry will be an advantage.

· Some knowledge of electronics, hydraulic and mechanical systems

• Intermediate knowledge of MS Office products is essential, other systems training will be provided
• Field service delivery

Skills and Qualifications

• Teamwork – able to build relationships
• High levels of attention to details
• Timely follow-up
• Self-motivation with the capacity to plan time effectively and prioritise
• Resilience – remains effective in the face of pressure

· Self-motivation, self-disciplined and the ability to work with minimal supervision.

· Good practical skills and a methodical approach to resolving problems

· Exhibit good sense in thought process on technical issues

· Good communication and interpersonal skills

· Good understanding of general and country Health and Safety

· Language skills – Technical English

· Possess valid country driving license

· Willingness to travel on short notices

At Peak we target individuals who fit our culture and values. The atmosphere is fun, friendly but with a high degree of professionalism and a non- corporate feel. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility. Our environment is dynamic, with real energy, presenting great opportunities for personal and professional growth for the right candidate.

Job Description:

Requires an expert with knowledge of a broad range of IT technologies.
* Proven 2years of experience as an IT professional.
* Knowledge of Linux/UNIX and/or Windows Server operating systems is essential
* Understanding of Nutanix prism, Microsoft HyperV and related virtualisation technologies
* A good knowledge of MS SQL
* An understanding of SAN, NAS and Veeam storage technologies including storage replication
* Maintain inventory and asset configuration documentation for network switches, servers and workstations.
* Ensure the implementation of IT Security System that are aligned of High Availability and Disaster Recovery
* Ensure network security, efficiency and availability for entire IT infrastructure.
* Experience of open-source software and the principals behind it. and using it
* Knowledge of capacity planning and performance measurement techniques
* Strive to learn and ability to interpret performance statistics, identify bottlenecks and translate application load projections into infrastructure utilization projections
* An understanding of Enterprise Security and IT risk management
* Some knowledge of programming languages and current software development practices such as Visual Stdio

Requirements:
- Diploma or Degree in Electronic or IT
- At least 2 years in related field
- Knowledge of VM, Microsoft Servers, Unix, VLAN and etc.
- Knowledge of server and desktop hardware troubleshooting and setup
- Strong analytical, problem solving and decision-making skills
- Ability to work Independently
- Preferable with CCNA

Job Descriptions:

* Site coordination, Development & Implementation of IoT Application, Robotic, Building Automation, Industrial Automation, Process Control Application.

* Involve in Project planning, electrical & control, instrumentation / sensor, programming, Testing and Commissioning, Service and Maintennace, Documentation and Training

* Experience in AutoCAD drawing or equivalent will be added advantages

* Ad-hoc engineering support when required.

* Willing to work on fast pace environment.

* Willingness for standby duties or work after office hour or during weekend / Public Holiday

Job Requirements:

* Relevant graduate diploma for Engineering (Electrical, Mechanical, Computing, or Mechatronic)

* Min 1-2 yrs experience in good engineering practice, process automation, robotic, service and maintenance.

* Fresh graduates are welcome.

* Hands on experience in automation system implementation and support.

* Experience in programming, site coordination and support

* Electrical, instrumentations and control knowledge

* Analytical thinking

* Good communication skills for both written and spoken

* Ability to work well with others in a team environment, providing input and feedback in a helpful manner.

* Strong team player with excellent interpersonal and communication skills, ability to work independently, Pro-active and able to work in a fast paced environment and handle multiple tasks when required.

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Plan, schedule, and oversee renovation projects from start to finish.

• Coordinate with architects, contractors, and other stakeholders to ensure timely project completion.

• Monitor project progress and address any delays or issues.

• Review and modify structural designs to ensure safety and compliance with building codes.

• Provide technical advice on materials, techniques, and construction methods suitable for renovations.

• Prepare cost estimates and budgets for renovation works.

• Conduct on-site inspections to ensure quality and adherence to specifications.

• Oversee demolition, retrofitting, and structural reinforcement activities.

• Ensure proper implementation of health and safety standards on-site.

• Ensure all renovation works meet local regulations and building codes.

• Inspect completed work to confirm structural integrity and functionality.

• Address any defects or rework requirements promptly.

• Liaise with clients to understand their needs and ensure satisfaction.

• Provide regular updates on project status, budgets, and timelines.

• Prepare and submit detailed reports and documentation for all project phases.

Requirements:

• Bachelor's degree in Civil Engineering or a related field.

• Relevant professional certifications or licenses (e.g., PE or equivalent).

• 3-5 years of experience in construction, specifically in renovation or retrofitting projects.

• Proven track record of managing renovation projects from start to finish.

• Strong knowledge of construction materials, structural engineering principles, and renovation techniques.

• Proficiency in design and project management software (e.g., AutoCAD, SAP2000, Primavera, or MS Project).

• Ability to analyze and solve structural and design challenges.

• Strong attention to detail and commitment to quality.

• Excellent organizational and time-management skills.

• Effective communication and leadership abilities.

• Familiarity with local building codes and regulations.

• Willingness to visit construction sites regularly and adapt to on-site challenges.

Responsibilities

• Perform Reliability, Maintainability and Supportability (RMS) analysis, to ensure an effective through life support capability package to support the System.
• Engage design engineers on design specifications and influence Reliability and Maintainability (RAM) in their design.
• Engage customers and contractors, and to ensure RAM and ILS deliverables are on schedule and of quality.
• Lead ILS team of technical writers, technical trainers and supply support management to ensure supportability of the Systems.

Requirements

• Degree in Mechanical Engineering or Mechatronics Engineering or equivalent.
• Preferably RAM and ILS knowledge. Training / OJT will be provided, if not equipped with basic statistics skills.
• Preferably knowledge in either Automotive and/or Artillery systems.
• Meticulous in quantitative analysis and strong in statistical analysis.
• Good leadership skills and project management skills.
• Strong communication & interpersonal skills.
• Entry Level candidate are welcome to apply

• Manage project scope, cost, schedule and quality of work from site preparation stage till project completion and handover to clients
• Review contract/ tender agreement and highlight the compliances or deviations of the terms & conditions and technical specifications
• Liaise with agencies, clients and manage sub-contractors
• Ensure work is carried out according to approved plans, quality standard procedure, safety requirements and in a timely manner
• Planning, scheduling and implementing project maintenance works
• Manage cost, work measurement and collection of performance data
• Ensure project technical issues are monitored and resolved

Requirements:-

• Degree or Diploma in Electrical Engineering (Power Engineering)
• Technically skilled and knowledgeable in electrical works & installation
• Relevant experience in sustainable energy projects such as Photovoltaic, Battery Energy Storage and Electrical Vehicle Charging System
• Min 3 years of project management experience
• Leadership skill and able to lead a project team
• Good communication skill and able to interact with all levels
• Possess own vehicle

We are seeking a Research Engineer to join a university-level research centre collaborating with industry. Successful candidates will be involved in a project that is related to 3D Animation.

Key Responsibilities:

• Design and implement user interfaces for interactive 3D animation tools and systems.
• Build dynamic web applications using modern front-end frameworks.
• Collaborate with back-end developers to integrate front-end solutions with server-side logic.
• Optimize web applications for maximum speed and scalability.
• Develop and maintain RESTful APIs for efficient communication between components.
• Contribute to database design, development, and optimization for project needs.
• Utilize containerization technologies like Docker for application deployment and scaling.

Job Requirements:

• Bachelor’s degree in relevant disciplines.
• Proficiency in HTML5, CSS3, and JavaScript.
• Hands-on experience with Vue.js or similar front-end frameworks.
• Familiarity with the Django back-end framework for server-side development.
• Strong knowledge of database design and optimization.
• Experience in designing and developing RESTful APIs.
• Working knowledge of containerization technologies such as Docker.
• Ability to work collaboratively within a multidisciplinary team and deliver high-quality code.

We regret that only shortlisted candidates will be notified.

KEY DUTIES AND RESPONSIBILITES:

· Develop detailed project plans, including scope, goals, deliverables, resource allocation, timelines, and budgets.

· Responsible for management of various PLC programs and SCADAs, EMS, BMS, Various Software, Hardware, VFDs at site, Program backup and recovery as & when required. Change management etc.

· Planning & execution of all new and retrofit manufacturing equipment, packaging line related projects for the site.

· Ensuring the best available technologies are incorporated by design.

· Techno commercial evaluations of consultants, vendors, and contractors.

· Delivering the project within the budget and timeline approved.

· Coordinating with statutory authorities for relevant approvals.

· Complying with operational and personnel standards, regulatory and statutory requirements to ensure efficient, reliable, and uninterrupted operation.

· Ensure smooth handing over of the project to end-users, coordinate and ensure deliverables as per plan.

· Ensure the site manufacturing equipment are kept to the highest standards for cGMP requirements, including Sterlie filling, Granulation, Compression, Packaging etc.

· Responsible for development SOPs and quality standard for site with following of site QMS procedures.

· Ensure to meet the required regulatory requirements (e.g. HSA, FDA etc.) and keep site audit ready for all the time.

· Responsible for managing a team of vendors / contractors.

· To assist on any ah-hoc duties that have been assigned / task by the immediate supervisor.

Education:

· Bachelor or Master Degree in Electrical/ Instrumentation / Automation / Mechatronics engineering or a related field.

· Project management certification: PMP or PRINCE2

Experience:

· Proficient / experienced in the Microsoft project software and project tracking.

· Proficient / experienced in PLC program (ladders, function block, OPC code…etc)

· 3~5 years of experience in the green field / brown field area project management.

· Capability handles the pharma project from USD 2-5 million.

Soft Skills:

· Strong problem-solving abilities and analytical thinking.

· Excellent communication and teamwork skills.

· Ability to manage multiple projects and meet deadlines.

· Good investigation and report writing skills.

· Knowledge of industry standards and regulations.(GMP, PICs)

TO APPLY:

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume.

· Work experiences and job responsibilities.

· Current and Expected salary

· Reason for leaving.

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

KEY DUTIES AND RESPONSIBILITES:

· Develop detailed project plans, including scope, goals, deliverables, resource allocation, timelines, and budgets.

· Planning and follow up all new and retrofit projects of Sterile filling for the manufacturing site

· Responsible for development of SOPs, quality standard, development, and execution of Qualification protocols with following site QMS procedures.

· Responsible for managing a team of vendors / contractors.

· Techno commercial evaluations of consultants, vendors, and contractors.

· Coordinating with statutory authorities for relevant approvals.

· Complying with operational and personnel standards, regulatory and statutory requirement to ensure efficient, reliable, and uninterrupted operation.

· Ensuring best available technologies are incorporated by design.

· Delivering the project within the budget and timeline approved.

· Ensure smooth handing over of the project to end-users, coordinate and ensure deliverables as per plan.

· Ensure to maintain the highest standards for cGMP requirements for the manufacturing site.

· Ensure to meet required the regulatory requirements (e.g. HSA, FDA etc.) and keep the site audit ready all the time.

· Achieve financial objectives through efficient project management.
Qualifications

Education:

· Bachelor’s / master’s degree in mechanical engineering or equivalent.

· Project management certification: PMP or PRINCE2

Experience:

· Proficient / experienced in the Microsoft project software and project tracking.

· Proficient / experienced in AutoCAD.

· 3~5 years of experience in the green field / brown field area project management.

· Capability handles the pharma project from USD 2-5 million.

Soft Skills:

· Strong problem-solving abilities and analytical thinking.

· Excellent communication and teamwork skills.

· Ability to manage multiple projects and meet deadlines.

· Good investigation and report writing skills.

· Knowledge of industry standards and regulations.(GMP, PICs)

TO APPLY:

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume.

· Work experiences and job responsibilities.

· Current and Expected salary

· Reason for leaving.

· Date of availability

· Education background

We regret that only shortlisted candidates will be contacted.

Key Responsibilities:

1. Technical Support:
   • Provide first- and second-line support for hardware and software Installation.
   • Troubleshoot desktop, laptop, and peripheral problems to ensure minimal downtime.
   • Respond to service requests and incidents in a timely manner.
2. Hardware & Software Management:
   • Install, configure, and maintain desktop and laptop operating systems (Windows/Mac/Linux).
   • Install and update software applications and drivers.
   • Set up and maintain user accounts and permissions.
3. Asset Management:
   • Manage IT inventory, including desktops, laptops, and peripherals.
   • Ensure proper documentation and tracking of IT assets.
4. Network Support:
   • Assist with basic network troubleshooting (e.g., connectivity, printer access).
   • Support VPN, wireless, and LAN/WAN configurations as required.
5. Collaboration & Training:
   • Work closely with other IT teams to resolve escalated issues.
   • Provide user training for new hardware or software implementations.
6. Security & Compliance:
   • Ensure devices are compliant with company security policies and standards.
   • Conduct regular updates and patches to maintain system integrity.

Key Requirements:

Education & Experience:

• Diploma in Computer Science, Information Technology, or a related field (preferred).
• Proven experience (2+ years) in a similar desktop support or IT helpdesk role.

Technical Skills:

• Proficiency in Windows and macOS operating systems.
• Familiarity with Active Directory, Group Policy, and Office 365.
• Knowledge of basic networking concepts (DNS, DHCP, TCP/IP).
• Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.

General Overview

The position is part of the site Instrument, control and electrical (ICE) team that provides maintenance and technical support to the Operations and Project teams in the LNG Terminal. The incumbent is responsible for establishing, reviewing and overseeing the integrity of the on-stream continuous analyzers and quality management in the Terminal.

Roles and ResponsibilIties

The incumbent shall be responsible for tasks and duties such as but not limited to the following:

• Maintenance of process on-stream and laboratory analyzers
• Work on continuous improvement projects to resolve any issues related to correct functioning of process stream analyzers
• Develop and update standard operating procedures for all process stream analyzers, sampling and laboratory equipment
• Manage and oversee the laboratory operations with laboratory service provider
• Upkeep laboratory related documents such as safety, quality manuals, standard operating procedures (SOP) and laboratory logbooks delivered by vendor
• Addressing customers’ queries related to measurement and quality management

Work Experience

• 5 to 8 years of experience in maintenance of various process analyzers such as Gas Chromatography, Wobbe index analyser, HydroCarbon Dewpoint analyzer, THT analyzer, Auto-sampler etc.
• Previous experience in design, installation, commissioning, maintenance of instrumentation and analyzer systems in oil and gas/petrochemical industry/Analyzer vendor is required
• Knowledge in ISO17025 - general requirements for the competence of testing and calibration laboratories.

Education & Requirement

• Bachelor’s degree in engineering; preferably in Chemical/Electrical/Electronic or equivalent.
• In addition, the successful candidate should possess the following personal attributes:

1. Strong knowledge of various type of analyzers and sampling systems
2. Highly analytical and meticulous.
3. A team player and possess strong interpersonal, written and verbal communication skills
4. Excellent negotiating and influencing skills to manage external and internal stakeholders and third parties

We are seeking a Research Engineer to join a university-level research centre collaborating with industry. Successful candidates will be involved in a project that is related to 3D Animation.

Key Responsibilities:

• Design and implement user interfaces for interactive 3D animation tools and systems.
• Build dynamic web applications using modern front-end frameworks.
• Collaborate with back-end developers to integrate front-end solutions with server-side logic.
• Optimize web applications for maximum speed and scalability.
• Develop and maintain RESTful APIs for efficient communication between components.
• Contribute to database design, development, and optimization for project needs.
• Utilize containerization technologies like Docker for application deployment and scaling.

Job Requirements:

• Bachelor’s degree in relevant disciplines.
• Proficiency in HTML5, CSS3, and JavaScript.
• Hands-on experience with Vue.js or similar front-end frameworks.
• Familiarity with the Django back-end framework for server-side development.
• Strong knowledge of database design and optimization.
• Experience in designing and developing RESTful APIs.
• Working knowledge of containerization technologies such as Docker.
• Ability to work collaboratively within a multidisciplinary team and deliver high-quality code.

We regret that only shortlisted candidates will be notified.

About the Company:

The company started with civil engineering contracts and progressively expanded into addition and alteration, demolition, civil engineering, and general building works.

Job Responsibilities:

• Assist the Project Manager in overseeing the complete lifecycle of projects, including planning, coordination, execution, and control.
• Assist in building and guiding project teams, providing direction, and support to achieve project goals.
• Assign tasks and responsibilities to team members, ensuring effective resource allocation.
• Develop and maintain project timelines and regularly monitor progress.
• Assist in generating reports that outline project status, issues, and proposed solutions.
• Address conflicts and resolve issues within the project team.
• Analyze and troubleshoot problem areas, adjusting strategies as required.
• Mentor and motivate team members, fostering a positive and accountable work environment.
• Undertake additional tasks and assignments as they arise.

Job Requirements:

• Hold a Diploma/Degree in Civil Engineering.
• Possess a minimum of 2 years of experience in the civil engineering industry.
• Exhibit strong communication skills.
• Have relevant on-site experience.
• Possess excellent problem-solving abilities.
• Can work effectively under pressure and take initiative.

How to Apply:
Interested candidates, please submit your updated resume by using Quick Apply button
We regret to inform that only shortlisted candidates will be informed.

Yip Seow Thung
Registration Number: R24121304
EA License No: 18C902

Roles & Responsibilities

The Lead Resident Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large scale power generation project. The Engineer shall have at least 10 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste

treatment).

The duties shall include the following but not limited to:

• Work as owner’s engineer to lead the ICA project implementation at site.
• Assist Chief Resident Engineer in daily supervision and coordination duties for ICA discipline.
• Project delivery planning including time and manpower scheduling.
• Source and interview for Resident Engineers and Resident Technical Officers for ICA discipline
• Strong capability of specification capability for all ICA related specification. e.g. DCS / PLC system configuration, topology and controller, RIO engineering.
• Enforce Specifications, International Standards, Singapore Standards and good practices
• In depth of understanding for automation package for contract implementation of automation systems for WtE project.
• Contracts management of ICA discipline for the WtE project
• Review the EICA submittals from Contractors for Process like Waste Reception system,
• Incinerator-Boiler System, Water Steam Cycle, weighbridge system, building services,
• Enterprise Resources Planning, Communication Network Infrastructure, DCS, PLC, EMIS,PFMS etc.
• Essential understanding of P&ID of process engineering
• Liase with Engineering Manager and the Project Technical Specialists on the review and approval of design submissions including calculations and drawings
• Engage in Technical discussion EICA related issues with contractor and client
• Attend site meetings and resolve technical issues with Contractors
• Define Inspection and Special testing requirement and ensure coordination of those efforts on all contracts
• Ensure the documentation fully complies with the specifications and standards
• Participate in HAZOP review, SIL safety and design for safety workshops
• Work with electrical team closely for all power and process interfaces
• Participation in FAT of automation equipment, DCS, PMS, PLC and RIO
• Provide Technical support in Testing and Commissioning of the plant

Requirements:

• Degree in Electrical / Electronic/Instrumentation & Control Engineering recognized by the Professional Engineers Board
• Registered as Resident Engineer with the Joint Accreditation Committee of the
• Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• At least 10 years of relevant experience in design and construction of large Waste to
• Energy (WTE) project or waste/water management projects in Singapore, particularly experience in power plant or WTE processes.

• Manage project scope, cost, schedule and quality of work from site preparation stage till project completion and handover to clients
• Review contract/ tender agreement and highlight the compliances or deviations of the terms & conditions and technical specifications
• Liaise with agencies, clients and manage sub-contractors
• Ensure work is carried out according to approved plans, quality standard procedure, safety requirements and in a timely manner
• Planning, scheduling and implementing project maintenance works
• Manage cost, work measurement and collection of performance data
• Ensure Project technical issues are monitored and resolved

Requirements:-

• Degree or Diploma in Electrical Engineering (Power Engineering)
• Technically skilled and knowledgeable in electrical works & installation
• Relevant experience in sustainable energy projects such as Photovoltaic, Battery Energy Storage and Electrical Vehicle Charging System
• Min 3 years of project management experience
• Leadership skill and able to lead a project team
• Good communication skill and able to interact with all levels
• Possess own vehicle

To ensure work is construct in accordance with contract and drawings.

Planning of Architectural Works and micro scheduling with other disciplines.

Liaise with main-contractors, suppliers, etc. Procurement and Monitoring of Architectural related materials.

*Coordinate, review and verify drawings including owner & maincontractor’s drawings to ensure compliance with design specifications and guidelines.

*Able to work in a fast-paced environment and both independently and in a team.

Requirements

*Experienced in AutoCAD 3D, and able to understand architectural or structural drawings

• Candidate must be able to read 2D and 3D drawings
• Candidate must be able to fabricate materials according to drawings
• Candidate must be a team player as well as a leader, he/she must be able to lead his team during major projects
• He must always keep a lookout for his colleagues with regards to safety issues etc

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Requirement

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Qualifications

• Proven experience as a Service Technician
• Possess Class 3 Driving license
• Strong knowledge of compressor systems and components.
• Proficiency in troubleshooting and repairing mechanical and electrical issues.
• Familiarity with safety regulations and best practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Responsibilities

• Coordinate with customers on shipment and delivery enquires
• Providing prompt and professional attention to all their requests or problems
• Process all job orders into the system promptly and accurately
• Generate job instructions to relevant operations team accordingly to customer’s request correctly and on timely
• Liaise with different internal department & external contractor when required
• Pre-plan operations such as container trucking for Import and Export shipment depending on the complicatedness of the commodity and arrange special equipment such as cranes
• Timely monitoring and update of vessel details via Port net
• Build and maintain good rapport with customers to fulfil their requirement
• Respond to emails, phone calls, and other forms of correspondence.
• Prepare job sheets for account’s department to generate customers’ invoices

Job Requirements

• Have passion in customer service, friendly and possess good attitude with previous service experience in logistics will be an advantage
• Diploma holder or its equivalent with 2 years of work experience
• Good phone etiquette, problem solving, good communication and organization skills
• Able to work independently and resolve issues arising from late deliveries, customer complaints, etc..
• Customer service oriented, team player with initiative and willing to take on responsibilities
• Ability to respond to ad-hoc and urgent demand on timely and professionally

About Us

Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of foods, beverages, fine fragrances, home, and personal care products.

For over 35 years, we have been a leading industrial producer of L-Menthol, using our core technology, asymmetric synthesis.
This technology enables us to produce unique, novel, and nature-identical aroma ingredients, and in addition, to manufacture pharmaceutical intermediates, functional materials, and other fine chemicals.

Takasago Group maintains offices, production sites, and R&D centers in twenty-seven countries and regions.

Responsibilities:

• Ensure organization meets/exceeds customers' expectations and complies with TIS internal sales
• Ensure Sales Service team provides a complete and timeliness resolution attending to query, resolve issues leading to positive outcomes for Sales in the Asia Pacific region with a total of 6 Sales Affiliates and 16 countries
• Data, Tools and system – Supporting Sales team in execution through the sufficiency and efficiency of Sales information and database management
• Improvement to the customer pricing process
• Establish guidelines/standards and conduct implementation processes meeting customer SOP's/requirements globally, particularly for MNA, RGN and JA accounts
• Drive successful deployment and adoption of modules for FR division and ensure data accuracy and completeness
• Oversee and providing guidance to Sales Service team
• Facilitate and coordinate for Sales teams in Asia Pacific region
• Reporting: Prepare and submit monthly sales report
• Team Management, coaching & training for Sales Service team
• Manage, upkeep and execute activities following the plans for each calendar year

Qualifications:

• Excellent organizational and time management skill
• Basic knowledge of process on PRE Sales, AFTER Sales activities and supply chain
• Excellent written and oral communication skill required
• Self-starter with an ability to identify areas for improvement
• Must possess an enthusiastic personality and foster a positive work environment
• Client-focused attitude – a customer advocate
• Must have exemplary follow up skills as well as the ability to solve problem between department and teams, internal and external customers and Affiliates in a fruitful way for both parties
• Good analytical skills to assess customer needs coupled with ability to problem solving cross-functional interfaces (R&D, QA, Operations, Supply chain and Sales)
• Goal and team driven, good motivator and facilitator to ensure that set targets are realized, show leadership and direction
• Good knowledge of international Trade practices in Asia Pacific Basic supply chain and/or international Trade knowledge
• Excellent in excel, word and power point skills
• At least 2 years of relevant experience

Interested candidates to apply directly via our career website @ https://takasago.csod.com/ux/ats/careersite/4/home/requisition/217?c=takasago

Role Description

This is a full-time on-site role for an Aftersales Manager at Terberg Zenith in Singapore. The Aftersales Manager will be responsible for ensuring customer satisfaction, managing aftersales services, contracts, utilizing analytical skills for problem-solving, and delivering high-quality customer service and sales support.

Qualifications

• Customer Satisfaction, Aftersales, and Customer Service skills

• Analytical Skills for problem-solving

• Experience in Sales support

• Excellent communication and interpersonal skills

• Ability to work effectively in a team environment

• Previous experience in a similar role in the waste management industry is a plus

• Bachelor's degree in Engineering or related field