Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Additional Description:

For this position, we are looking for an ICT Security Engineer proficient in Elastic Stack to assist one of our clients – a leading global investment bank.

 The team is looking for an ICT Security Engineering professional to increase its capability to improve the detection & reaction to Cyber Threats by:

• Deploying, maintaining and improving the new SIEM infrastructure

The new joiner will work in close collaboration with Production Infrastructure & Observability teams. Finally, the new joiner will fully be part of the Production CSIRT / SIEM Engg team with the opportunity to expand the scope of activities within the team.

Responsibilities:

• Install and administrate the servers of the SIEM Infrastructure
• Develop automation on the different tasks and self-service tool
• Participate to the integration of new technologies logs
• Support logs parsing using custom parser/GROK development
• Project management
• Be a full time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team
• Contribute to the Permanent Control framework for implementation of policies and procedures in day‐to‐day business activities, such as Control Plan.
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System

• Production experience across the following technologies:
• Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)
• In-depth experience with Kafka
• Good working knowledge of Linux (RedHat/Ubuntu)
• Programming skills (Python or Bash) is appreciated.
• Experienced production support engineer
• Platform integration skills are a plus - Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments.
• Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated.

Specific Requirements:

• Candidate must have a overall 7 or more years of experience with minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.

• Regular team buildings
• 18 leave days / year
• Insurance: Hospitalization, GP, Dental and Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Responsibilities:

• To be lead engineer or assistant lead engineer in new shipbuilding or ship repair/retrofit projects
• Provide specialist technical advice and information to internal and external parties
• Prepare detailed design drawing using 3D modelling tools, such detailed design drawing could include ducting design and necessary design document to enable production of prototype for product development
• Review and approve detailed design drawings and documents e.g., piping isometrics, piping layout, ducting arrangement, equipment foundation, equipment installation, machinery room layout, bill of materials and various mechanical outfitting drawings, and ensure that the deliverables meet contractual technical specification and Classification Society’s requirements
• Ensure the detailed design drawings and documents have met the standards set by the department and provide further input for improvement
• Update 3D software database on a regular basis to ensure correctness and consistency of component’s engineering attribute.
• Manage external consultants in engineering integration and deliverables
• Coordinate and lead a team of engineers to ensure timely and accurate engineering deliverables
• Participate in tests and sea trials, where required
• Liaise with ship owners and Classification Societies to obtain approval on engineering deliverables.
• Resolve technical issues raised by ship owners and Classification Societies
  

Requirements:

• Bachelor’s Degree with Honours in Mechanical/Marine/Offshore/Naval Architecture
• At least 5-8 years experience in engineering design on HVAC (Heating Ventilation and Air Conditioning) system
• Good working experience with HVAC turnkey contractor, HVAC equipment supplier, Shipyard HVAC related department
• Well-articulated in presentations to both clients and senior management, with good command of English, both spoken and written
• Strong leadership with project management and interpersonal skills

Knowledge and Skills:

• Strong knowledge of HVAC marine international design codes, Classification/Statutory Rules and Regulations.
• Engineering and design project management skills.
• Software (preferred): AVEVA Marine, AutoCAD or similar functions
• Software (need basis): VA One, Star CCM+, Aveva PID, Pipeflow Expert

Other Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Purpose and Scope

We are seeking a highly skilled and motivated E&I Engineer to lead the E&I Maintenance team. The ideal candidate will possess extensive experience in electrical and instrumentation systems within power or utilities plant environments. This role involves ensuring optimal performance, safety, and reliability of E&I equipment while leading maintenance initiatives and improvements.

Key Roles and Responsibilities

• HSSE Compliance: Ensure adherence to plant Health, Safety, Security, and Environment (HSSE) standards. Actively participate in HSSE walkdowns and initiatives to maintain high safety standards.
• Methodology Preparation: Develop, review, and implement Method Statements (MS) and Risk Assessments (RA) for all electrical and instrumentation work activities to mitigate risks and enhance safety.
• Maintenance Planning: Plan and schedule both corrective and preventive maintenance works. Collaborate with operations, OEMs, and contractors to prioritize tasks, mobilize workforce, allocate resources, and procure necessary spare parts.
• Team Leadership: Lead and mentor technicians in executing preventive and corrective maintenance tasks, ensuring adherence to procedures and standards.
• Issue Troubleshooting: Diagnose and troubleshoot critical and major plant issues, participate in Root Cause Analysis (RCA) to identify solutions, and drive continuous plant improvement initiatives while managing costs effectively.
• Shutdown Management: Plan, schedule, and coordinate vendor/OEM shutdown maintenance of E&I systems. Lead shutdown activities and ensure thorough documentation is maintained.
• Procedure Development: Establish and optimize maintenance procedures for all electrical and instrumentation systems, promoting best practices.
• Instrumentation Expertise: Conduct maintenance and troubleshooting on field instrumentation, including control valves, performing loop checks, and executing calibration of instrumentation systems.
• Control Systems Proficiency: Troubleshoot and maintain PLC (Programmable Logic Controller) and DCS (Distributed Control Systems), with a strong emphasis on experience with Yokogawa Centum DCS systems.
• Electrical Systems Maintenance: Provide expertise in maintaining electrical systems, including switchgear, transformers, MV/LV switchboards, Fire alarm and CCTV systems.
• Spare Parts Management: Oversee the review and maintenance of plant critical spare parts inventory, ensuring availability and readiness.
• Documentation and Reporting: Maintain accurate records of maintenance activities and contribute to the preparation of technical documentation, standard operating procedures (SOPs), and maintenance manuals.
• Ad-hoc Duties: Execute other tasks and responsibilities as assigned to support operational objectives.

Qualification, Skills and Experience

• Bachelor’s degree or diploma in Electrical, Instrumentation, or Control System Engineering.
• Minimum of 8 years of relevant experience in a power plant or utilities plant environment.
• Technical Proficiency: Strong knowledge of field instrumentation, electrical systems, control systems, and industry standards.
• Problem Solving: Excellent analytical and troubleshooting abilities with a methodical approach to problem resolution.
• Team Collaboration: Proven ability to work effectively in a team environment, fostering collaboration and teamwork.
• Communication Skills: Strong communication and interpersonal skills, with the ability to present technical information clearly to various stakeholders.
• Proactive Attitude: Demonstrated ability to stay current with new technologies and apply innovative solutions to optimize plant operations.
• Leadership Qualities: Effective leadership and mentoring skills with a commitment to developing team members.
• Adaptability: Flexible and resourceful, with a positive attitude and willingness to learn from experienced colleagues.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Job Summary: We are seeking a highly skilled and experienced ServiceNow HR Service Delivery (HRSD) Expert to join our team. The ideal candidate will be responsible for implementing and optimizing the ServiceNow HRSD platform to enhance HR operations and improve employee experience. This role requires a deep understanding of HR processes, ServiceNow HRSD functionalities, and the ability to collaborate with cross-functional teams to drive business results.

Key Responsibilities:

· Implement and configure the ServiceNow HRSD platform to meet business requirements.

· Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.

· Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.

· Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.

· Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.

· Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.

· Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.

· Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

Qualifications:

· Bachelor's degree in Human Resources, Information Technology, or a related field.

· Minimum of 7+ years of experience working with ServiceNow HRSD.

· Strong understanding of HR processes and best practices.

· Proficiency in configuring and customizing the ServiceNow HRSD platform.

· Excellent problem-solving skills and attention to detail.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

Preferred Qualifications:

· ServiceNow HRSD certification.

· Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.

· Knowledge of scripting languages such as JavaScript

Job Responsibilities:

* Project Engineering, Project Planning and Project Coordination for BMS / Environmental / Water Quality System

* Develop detail proposal, specification, project plan and scheduling

* Prepare coordinating, and monitoring the assigned engineering projects

* Attend Project / site site meetings and inspections

* Provide technical support and guidance to the project team members

* Supervise daily activities such as quality, safety and project delivery carried out on site.

* Work closely with the contractors and the authorities for access, task and troubleshoot site issues.

* Manage project and monitor project progress to ensure smooth completion.

* Provide project status update to management accurately and in a timely manner.

* Attend maintenance issues during warranty period.

* Ensure safe work procedures and environmental control measures are implemented at work site.

* Handle project risk management and issues escalation.

* Prepare and manage project costing, proposal and quotations. Sourcing for material and parts

Requirement:

1. Diploma in Mechatronic / Mechanical / Electrical / Environmental.

2. Min. 2 years experience in project engineering and management

3. Possess positive attitude to learn, has initiative and independent

Interested candidates are to forward your detailed resume stating current & expected salary to [email protected].

We regret that only shortlisted candidates will be notified.

Job Descriptions:

• Assist in maintaining and updating all the Quality Management System (QMS) Documentation
• Support the maintenance and improvement of Quality Management System
• Assist in monitoring the progress or implementation and effectiveness of Quality Management System (QMS) for relevant standards such as:

a) ISO/IEC 17020: 2012 – Inspection Body

b) ISO/IEC 17025: 2017 – Laboratory

c) ISO/IEC 17065: 2012 – Product Certification

• Assist with training in quality awareness
• Assist in keeping track of relevant quality standards, and ensure compliance and preparedness for External Audit
• Assist QA/QC Manager with Internal and External Audit
• Perform any ad-hoc duties as and when assigned

Requirements:

• Preferably a Bachelor’s Degree in Civil Engineering, Geology or equivalent
• At least two (2) years’ working experience in a similar role.
• Well-versed in quality assurance, quality control and the application of relevant accreditation standards such as ISO/IEC 17020, ISO/IEC 17025, ISO/IEC 17065 standards etc
• Excellent writing skills
• Only Singaporeans

You may send your resume / CV to email address directly: [email protected]

Key Responsibilities

• Fast development of analog IC physical designs, including layout drawing, DRC, LVS

• Layout extractions and analysis for IC designers

• Develop analog and/or digital library cells in various technologies (e.g. CMOS & SOI)

• Layout digital cells for various trade-offs (including speed, power, area, reliability)

• Layout analog circuits and IO circuits

• Characterize digital cell cells for timing and power analyses

• Construct test structures for validating various digital and analog cells

• Layout integration and optimization

• Advise IC designers for best layout practice

• Work with the IC design team to deliver IC physical designs

• Support the team lead for layout design integrations

Minimum Requirements

•Degree in electrical engineering or related field

• Strong experience in analog physical design, particularly bandgap, amplifier, comparator, LDO, current sensing, power switch, etc.

• Proficiency with industry-standard tools such as Cadence, Spectre, HSPICE, and Matlab

• Familiarity with CMOS, BiCMOS, and other process technologies

• Excellent problem-solving skills and ability to work in a fast-paced startup environment

• At least 3-year experience of analog layout design with at 2 IC product tapeouts.

• Some understanding of circuit analysis and implementation

• Strong expertise in power management including DC/DC converter design.

• Able to do design verifications

Job Description:

• Inspection of project sites
• Coordinate, manage, and supervise all the instrument installation and monitoring works
• Liaise and coordinate with contractor for installation and monitoring issues
• Attending site progress meetings, preparing meeting minutes and coordinating with clients
• Process and interpret monitoring readings
• Coordinate with the construction team to minimise obstruction and damage to the monitoring instruments
• Supervise and quality control in instrumentation works
• Other ad hoc duties as assigned

Requirements

• Relevant education background in Civil Engineering / Geotechnical / Geology
• Min 3 years of working experience in instrumentation and monitoring works
• Experience in LTA projects
• Senior position will be considered with relevant experience
• Only Singaporeans

You may send your resume / CV to email address directly: [email protected]

Job Description & Requirements

• Leading root cause analysis & corrective action in non-conformance investigation

• Establishing quality inspection plans, COC, procedures / work instructions / API testing

• Responsible for performing gap analysis on standards revision and revise procedure / work instructions

• Attend to customer/ supplier / internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent

• Min 1 year of working experience in Oil & Gas / Metal Machining Industry

• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

• Able to work 5.5 workdays

2. SKILLS

Web Testing

Tactics

Game Development

Strong Attention To Detail

MetaL

Unit Testing

Investigation

Root Cause Analysis

Quality Inspection

Machining

C#

Debugging

API

Mechanical Engineering

C++

Job Description:

Role Overview
We are looking for an experienced Generative AI Engineer to join our AI and Data Science team. The ideal candidate will bring deep expertise in AI and NLP, with a strong focus on Generative AI technologies, MLOps, and deploying AI solutions to address complex business challenges. This role demands a strategic thinker with the ability to drive innovation while ensuring ethical AI practices.

Roles and Responsibilities

• AI Solution Development:Design and implement cutting-edge Generative AI models and applications. Develop AI-driven tools, including conversational AI, speech recognition systems, and NLP-based solutions. Conduct research and apply advanced machine learning algorithms for real-world applications.
  
• Project Leadership:Lead cross-functional teams to deliver AI projects, ensuring alignment with business objectives. Manage the end-to-end lifecycle of AI solutions, from ideation to deployment. Collaborate with stakeholders, including clients and academia, to understand requirements and provide tailored solutions.
  
• Innovation and Research:Explore and develop new Generative AI use cases for various industries. Publish research papers and contribute to academic discourse in AI and NLP. Stay updated with the latest advancements in AI and propose relevant applications.
  
• MLOps Implementation:Establish robust MLOps pipelines to streamline model deployment and monitoring. Implement responsible AI frameworks to ensure fairness, transparency, and unbiased decision-making. Optimize AI models for performance, scalability, and reliability.
  
• Knowledge Sharing and Mentorship:Mentor junior team members and foster a collaborative environment.
  Conduct workshops and training sessions to promote AI adoption within the organization.
  

Skills and Experience Required

Technical Skills

• Expertise in Generative AI technologies and tools.
• Proficiency in NLP, MLOps, and LLMOps.
• Strong programming skills in Python and experience with libraries like TensorFlow, PyTorch, and Hugging Face.
• Experience in building conversational AI experiences using tools like Dialogflow.
• Advanced knowledge of machine learning, deep learning, and data engineering.
• Proficiency in cloud platforms, especially Google Cloud, for AI deployments.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Proven ability to lead and work in diverse, cross-functional teams.

Certifications (Preferred)

• Google Cloud Certified Professional Data Engineer.
• Certifications in machine learning, deep learning, and MLOps.

Experience

• Proven experience in Generative AI projects and data science roles.
• Hands-on involvement in research projects and publications in AI/NLP.
• Experience working in both industry and academic environments.

Education

• 
  
• Bachelor’s in Science, Technology, Computer Science or engineering or a related discipline.

Preferred Qualifications

• Publications in top-tier AI and NLP conferences.
• Proven track record in developing AI tools with societal impact.
• Experience in managing large-scale AI projects in a cloud environment.

This role provides a unique opportunity to work at the forefront of AI innovation, shaping impactful solutions that bridge business challenges with technical expertise. If you are passionate about driving the future of AI, we invite you to apply!

Responsibilities:

• Collaborating with Process Engineer & Engineering team to establish QC standards.
• Creating documentation for inspection criteria and quality plans.
• Collaborating with QA, Process, and Product teams to address quality issues through corrective action.
• Conducting in-process audits and final quality control audits with the Process team.

Requirements:

• Diploma in Manufacturing/Quality Engineering or equivalents.
• Minimum 1 year of working experience in Electronics Manufacturing Industry.
• Responsible for controlling Supplier Quality Assurance (SQA).
• Oversight of quality control for incoming, in-process, and outgoing products.
• Knowledgeable in ISO 9001, 14001, 13485, and 45001, and FDA requirements.
• Understanding IPC requirements in PCB assembly and quality standards for various manufacturing processes such as plastic molding, die casting, extrusion, metal stamping, and machining parts.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Ø Providing technical input during the project bidding phase including: Specification Reviews, Drawing Reviews, Instrumentation Selection and Procurement / Pricing, Prepare bidding and scope documents in relation to Electrical contractor selection Ø Manage EC&I Subcontractors Ø Mark-up and checking of drawings Ø Liaise between in-house mechanical project engineer and subcontractors Ø Witness Electrical and Instrument panel manufacturing, testing, commissioning work and assist in start-up of systems including: Instrumentation Configuration and Set Up, Troubleshooting of Electrical, Mechanical and Software Issues Ø Preparation of punch list to ensure that the contractor rectifies all items before client final commissioning and client acceptance.

Why choose Logicalis?          

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability. 
 

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth. 

Responsibilities:

• Implementing network and security solutions: Responsible for implementing network and security solutions for clients, which may involve configuring routers, switches, wireless, load balancers and other network devices like Aruba. Racking and Stacking network devices. Expected to handle small to mid-sized project.
• Troubleshooting network and security issues: Responsible for diagnosing and resolving network and security issues that arise for clients while deploying, which may involve investigating connectivity problems, configuration issues, and analyzing network traffic.
• Client management: Responsible for building and maintaining relationships with clients, managing their expectations, and ensuring their needs are met.
• Collaboration with other teams: Working closely with other teams such as project managers and Operations team to ensure the network and security delivery is completed within the stipulated time.
• Technical Documentation: Responsible for creating technical documentation such as Low-Level Design, TDS, As-built, UAT and SAT documents. Signoff all the documents from clients for the project closure.
• Knowledge Transfer: Responsible for providing handover the project to client and internal operations team.

Requirements:

• Possess at least a Diploma, Bachelor's Degree, or Professional Degree in Computer Science/Information Technology or equivalent
• Minimum 5 years of experience in network design/deployment.
• Excellent knowledge in Routing and switching, eg. BGP, OSPF, Multicast, VSS, spanning tree, MPLS L3VPN.
• Experience in wireless. Cisco WLC, Aruba, Prime, MSE/CMX, DNAC, Ekahau Site Survey tool
• Data centre technologies, eg. Cisco Nexus VDC, VPC, FEX, VXLAN, ACI.
• Good knowledge of Firewall technologies eg. IPSEC VPN, SSL VPN, IPS/IDS, Cisco ASA, Firepower, Fortigate,
• Good knowledge in network access control(NAC) product, eg Aruba Clearpass Policy Manager, Cisco ISE.
• Excellent interpersonal & communication skills 
• Current CCNA/CCNP qualified with related professional experience, CCIE would be an advantage.

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

Responsibilities:

• Administer hangtag approvals according to brand certification and approval guidelines
• Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed
• Follow up with customer (through email) to obtain support documents (Fiber/yarn purchase invoice, fabric purchase invoice etc)
• Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity
• Validate the proper use of hangtags against the garment destination region and confirm customers for any adjustments
• Act as custodian of internal control to safeguard hangtag approvals/release in compliance and ensure trademark protection
• Carry out and keep accurate records of customer information for verification and safeguard our brands
• Attend to customers, CSR and marketing’s queries related to fabric testing and quality.
• Co-ordinate multi-fibre hangtag certification test and give recommendation to Marketing.
• Issue garment letters and challenge if observing violation of brand guidelines
• Educate customers application process of hangtag requests via of our system

Requirements:

• GCE ‘O’/N levels/ITE or equivalent
• Good communication skills in English
• High level of customer focus and professionalism
• Ability to work independently and communicate to all level effectively
• Good interpersonal skills

Compensation/Benefits

• We offer a competitive salary, including variable pay and excellent benefits package.

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Responsibilities:

• To cover design aspects for systems such as Radars, Navigation Comms, Integrated Comms, Integrated Combat Systems and Layout designs
• Work with other trades on integration design between Platform and Systems
• To prepare the General Arrangement Plan (GAP)
• Preparation of tender proposal and technical specifications for tender submission
• Establish Major Equipment Specifications and Selections
• To check and ensure equipment specification, technical information, functional description document, installation control document and interface design specification are correct and properly maintained, disseminate and use for the preparation of design work activities
• Planning and control of Basic design document schedule to support project milestone
• To develop of new designs and design concepts;
• To source for new design tools;
• To provide specialist technical assessment and analysis other in-house departments and external parties
• To continue updating the developing and expanding of the design database
• To participate in tests and sea trials, including HAT and SAT, where required
• Perform detail design calculation where necessary
• To follow up and resolve all the design issues raised by Owner, Classification and Statutory Authorities on all design documents promptly and timely to support the schedule, including on site checking and discussions
• To generate 2D arrangement drawings for major equipment
• To generate list of design drawing / document specific to each project
• To check working drawings and ensure that they conform to contractual technical specification, installation control documents, Classification and Statutory Rules/Regulations
• To keep abreast with current technological developments and products, Classification rules, military and industrial standards and other standards relevant to design activities.

Requirements:

• Degree in Electrical & Electronics Engineering
• 3 to 5 years of relevant experience in Marine related projects on Navigation Communications Systems and Radars (Fire Contol & Surveillance) will be advantageous
• Possess both project management and man management experience
• Ability to manage external and internal stakeholders will be critical for this role
• Proficiency in AutoCAD
• Only Singaporeans will be considered for this role

Additional Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am to 5.00pm