Overview

We are seeking a skilled Infrastructure Engineer to manage, enhance, and automate our Market Data platform and related infrastructure. This role combines expertise in Linux and Windows environments, scripting, observability tools, and CI/CD pipelines, with a focus on creating scalable, high-performance systems for a dynamic environment.

Key Responsibilities

• Platform Administration & Maintenance:Maintain and manage the Market Data ananlystic tool, including service configuration, memory loader setup, locator files, and system processes.
  Perform logfile investigations and troubleshoot issues across Linux and Windows infrastructures.
  
• Automation & Tool Development:Drive automation efforts by developing and managing scripts using Python, Bash, or PowerShell to streamline environment provisioning, deployment, and configuration tasks.
  Build and maintain custom deployment tools to optimize the installation and upgrades of the Market Data platform.
  
• CI/CD & System Integration:Design and manage robust CI/CD pipelines using tools like Jenkins, BitBucket, GitLab, and Octopus.
  Integrate deployment pipelines with source control systems, testing frameworks, and observability platforms.
  Automate deployment processes using Infrastructure-as-Code (IaC) tools such as Terraform and Ansible.
  
• Performance Optimization & Scalability:Collaborate with developers and system administrators to optimize low-latency, high-throughput systems.
  Implement solutions to ensure the platform’s ability to scale and handle dynamic workloads efficiently.
  
• Observability & Reliability:Develop monitoring, logging, and alerting mechanisms using Grafana, ElasticSearch, fluent-bit, and OpenTelemetry to proactively identify and resolve issues.
  Ensure deployments meet reliability and security standards.
  
• Collaboration & Engineering Culture:Partner with product teams and quant engineers to understand business requirements and align tools with operational needs.
  Foster a culture of engineering excellence, standardization, and automation across the team.
  Contribute to documentation efforts and advocate for best practices.
  

Required Qualifications

• Linux/Windows Expertise:Strong background in Linux administration, including software package management, text processing, filesystem management, and shell scripting.
  Experience managing and troubleshooting Windows-based environments.
  
• DevOps & Automation:Proficiency with CI/CD tools like Jenkins, BitBucket, GitLab, Octopus, and Maven.
  Strong scripting skills in Python, Bash, or PowerShell.
  Hands-on experience with Infrastructure-as-Code tools like Terraform or Ansible.
  
• Monitoring & Messaging Systems:Familiarity with observability tools such as Grafana, ElasticSearch, and OpenTelemetry.
  Experience with communication stacks like RabbitMQ, Kafka, WebSocket, and WebSphere MQ.
  
• Market Data Platforms & Distributed Systems:Familiarity with market data systems and their configuration, optimization, and administration.
  Knowledge of distributed architectures, high-throughput systems, and market data infrastructure.
  

Preferred Qualifications

• Experience deploying and managing OneTick or similar time-series databases.
• Knowledge of containerization technologies (Docker) and orchestration platforms (Kubernetes).
• Background in financial trading systems or market data infrastructure.
• Familiarity with Agile methodology and tools (SAFe, JIRA, Confluence).
• Strong knowledge of messaging frameworks such as Kafka or ZeroMQ.
• Ability to work independently and collaboratively in a global, dynamic team environment.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Description:

• Identified new design-in opportunities and influencing customer decision to secure design-wins for the electronics components line card the company represented
• Proposal alternative solutions, develop solution to provide different design approaches
• Conduct Technical product presentation, training and Demo
• Provide technical support, hand on technical training to customers
• Maintain good relationship with existing customers and suppliers technical teams
• Work closely with sales and marketing, suppliers to provide technical support and resolve design issues from pre-sales stage till mass production
• Address quality issues (FA) with customers and suppliers.

Job Requirement:

• Bachelor’s Degree in Electronic Electrical Engineering or equivalent
• Good electronics system knowledge
• Experience working in electronics distribution business
• Passion in following up project and eventually winning the project
• Good Communication, presentation and follow up skill

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description:

• Responsible for quality issues arising from production and customer feedback and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections.
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.
• Work closely with other departments to ensure committed schedules are met in a timely and effectively manner.
• Perform any other duties, as assigned.

Requirements:

• Min Diploma or degree in precision engineering, Quality Management or mechanical engineering.
• Minimum 2 to 3 years of working experience in quality engineering or in manufacturing
• Possess excellent leadership & teamwork abilities and organizational skills
• Knowledge and application of quality tools - SPC, PFMEA, Control Plans, CPK, 8D Report, GR&R and Minitab.
• Proficient in understanding engineering drawings with sound knowledge of GD&T (Geometrical Dimensioning & Tolerancing)
• Good knowledge of ISO 9001, 14001 and 13485 quality system
• Mandarin speaker is preferred (to liaise with Mandarin speaking China & Taiwan stakeholders)

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Descriptions:

· Maintain and update regional orders processing and inventory

· Create and maintain data & records management

· Collaborate with global logistics teams to maintain CPQ and SFDC administration and order shipments pipeline

· Prepare and update routine and ad hoc reports, pricing, invoice, forecast reports, budget, business plans and presentations etc

· Assist service and commercial teams’ business activities and events such as scheduling meetings, managing event calendars, trade shows, trainings, seminars, conferences, corporate gifts etc

· Answer, streamline and follow up on incoming customers’ inquiries

· Provide on-time and accurate analytics, reports and forecast data for monthly, quarterly and yearly reports and consolidate all reports for Commercial Finance team on a regular basis

· Work closely with other functional groups to ensure accomplishment of task assigned

· Undertake other ad-hoc duties as assigned by management

Job Requirements:

· Diploma/Degree in Business Admin/International Business/English/Translation or related discipline

· Min 5 years of relevant sales and logistics ERP & SFDC admin experience in similar capacity

· Fluent in English and Japanese, proficiency in speaking one of European languages is preferred

· Power/advanced user in MS Excel, Power Point and Power BI

· Possess a “can do” attitude and able to communicate with various stakeholders effectively

· Agile with growth mindset and a fast learner with strong business sense

· Ability to operate at a high degree of flexibility and multitask

· Occasional travel (<20%) required

Job Requirement

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Qualifications

• Proven experience as a Service Technician
• Possess Class 3 Driving license
• Strong knowledge of compressor systems and components.
• Proficiency in troubleshooting and repairing mechanical and electrical issues.
• Familiarity with safety regulations and best practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description / Responsibilities:

• Development

1. Design and synthesize new polymers with desired properties for various applications.
2. Conduct experiments to understand the relationship between polymer structure and its physical and chemical characteristics.
3. Analyse and interpret data from various techniques like spectroscopy, chromatography, and thermal analysis to characterize polymers.

• Polymer Production and Processing

1. Develop and optimize production processes with productivity and cost effectiveness.
2. Troubleshooting issues arising during mass production and suggest solutions.
3. Collaborate with related department to ensure smooth integration of new polymers into existing production lines.

• Material Characterization and Testing

1. Perform various tests to evaluate the mechanical, thermal, electrical, and other properties of polymers.
2. From the test results to make a judgement the suitability of polymers for specific application.
3. Proceed with modification to polymer formulation based on performance needs.

• Communication and collaboration

1. Document research findings and experimental procedures in clear and concise report.
2. Present research results to colleagues, management, or external audiences.
3. Collaborate effectively with related parties to achieve project goals and to resolve issues.
4. Support training new products/process modification for related parties.
5. Train basic knowledge in lab for new staff

• Laboratory Management

1. Safe operation and up-keep 5S of laboratory.
2. Training of new lab staff.
3. Lab work planning and scheduling.
4. Equipment & spare parts management.
5. Maintain chemical inventory.

• Others - Perform any other tasks assigned by the manager

Requirements:

• Degree in chemical engineering, Polymer synthesis chemistry, or equivalent.
• At least 3 years of relevant working experience – Chemist
• Understand the hazardous of materials from SDS + Singapore regulation and judge an appropriate instruct.
• Basic knowledge and practical experience for chemical experiments.
• In depth knowledge of polymerization mechanism and kinetics.
• Expertise in polymer characterization evaluation techniques.
• Operate spectroscopy, chromatography and thermal analysis.
• Ability to interpret and analyse data.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with colleagues.
• Understanding of relevant safety regulations and best practices.
• Project management skills.

Others:

• Location: Jurong Island (Company Transport provided)
• Commence work: ASAP.
• Working Hours: Mon ~ Fri, 8:00 am - 4:45 pm

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Position Overview:
We are seeking a highly skilled and experienced Senior Worksoft Test Automation Engineer to join our client for a large-scale SAP S/4HANA migration project. This role requires deep expertise in Worksoft automation, SAP S/4HANA, and end-to-end automation scripting for enterprise-level systems. The ideal candidate will have a proven track record of managing large projects, collaborating with global stakeholders, and delivering successful automation solutions in complex environments.

Key Responsibilities:

• Lead the design, development, and execution of end-to-end automation scripts using Worksoft Certify for SAP S/4HANA systems.
• Provide automation support for SAP migration projects, ensuring seamless transition and validation of business-critical processes.
• Collaborate with functional and technical teams to understand and automate business processes across various SAP modules, particularly in migration scenarios.
• Manage test execution, troubleshoot automation failures, and analyze results to provide actionable insights to the project team.
• Work closely with global stakeholders to ensure alignment with project goals and deliverables.
• Drive automation best practices, optimize existing scripts, and develop reusable automation frameworks for large-scale projects.
• Ensure comprehensive test coverage for system upgrades, data migrations, and performance validations.
• Create detailed documentation for test cases, scripts, and execution results to ensure traceability and compliance.

Requirements:

• 6-8 years of experience in Worksoft Certify test automation, including extensive hands-on scripting and execution experience.
• Certification in Worksoft (if Any)
• SAP S/4HANA certification or hands-on experience in multiple modules.
• Expertise in SAP S/4HANA and SAP automation processes, particularly in migration and implementation projects.
• Proven experience in SAP system migrations, with automation as a key component of the project.
• End-to-end experience with large-scale automation projects, including designing, scripting, and managing automation workflows.
• Excellent communication skills and the ability to interact effectively with global stakeholders and large project teams.
• Good analytical and problem-solving skills to address complex testing scenarios in dynamic environments.

Position Overview:
We are seeking a highly skilled and experienced Senior Worksoft Test Automation Engineer to join our client for a large-scale SAP S/4HANA migration project. This role requires deep expertise in Worksoft automation, SAP S/4HANA, and end-to-end automation scripting for enterprise-level systems. The ideal candidate will have a proven track record of managing large projects, collaborating with global stakeholders, and delivering successful automation solutions in complex environments.

Key Responsibilities:

• Lead the design, development, and execution of end-to-end automation scripts using Worksoft Certify for SAP S/4HANA systems.
• Provide automation support for SAP migration projects, ensuring seamless transition and validation of business-critical processes.
• Collaborate with functional and technical teams to understand and automate business processes across various SAP modules, particularly in migration scenarios.
• Manage test execution, troubleshoot automation failures, and analyze results to provide actionable insights to the project team.
• Work closely with global stakeholders to ensure alignment with project goals and deliverables.
• Drive automation best practices, optimize existing scripts, and develop reusable automation frameworks for large-scale projects.
• Ensure comprehensive test coverage for system upgrades, data migrations, and performance validations.
• Create detailed documentation for test cases, scripts, and execution results to ensure traceability and compliance.

Requirements:

• 6-8 years of experience in Worksoft Certify test automation, including extensive hands-on scripting and execution experience.
• Certification in Worksoft (if Any)
• SAP S/4HANA certification or hands-on experience in multiple modules.
• Expertise in SAP S/4HANA and SAP automation processes, particularly in migration and implementation projects.
• Proven experience in SAP system migrations, with automation as a key component of the project.
• End-to-end experience with large-scale automation projects, including designing, scripting, and managing automation workflows.
• Excellent communication skills and the ability to interact effectively with global stakeholders and large project teams.
• Good analytical and problem-solving skills to address complex testing scenarios in dynamic environments.

· Checking plans, drawings and quantities for accuracy of calculations:

· Ensuring that all materials used and work performed are as per specifications:

· Liaising with contractors, supervisors, quantity surveyors and the general workforce involved in the project:

· Day-to-day management of the site, including supervising and monitoring the site labour force:

· Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines.

· Overseeing quality control, health and safety matters on site.

· Preparing VO and other reports as required.

· Other related duties, as assigned

Job Requirements:

- Diploma / Degree , related in Construction
- At least 1 year related working experience in Building Construction

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

- Willingness to learn & committed to accomplish datelines

Job Responsibilities:

• Provide assistance with maintenance projects.
• Manage system administration, network support, implementation, and troubleshooting across Windows, Linux, and Unix systems.
• Hands-on experience in managing LAN, WAN, routers, switches, DNS, VPN, and firewalls is preferred.

Requirements:

• Minimum Diploma or Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field.
• A team player with strong communication and interpersonal skills.
• Capable of working independently with minimal supervision.
• Willing to participate in a rotating schedule for standby duties.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

• To support the Preventive Maintenance on the Comms Equipment & Accessories. (i.e. telecommunication devices)
• Must be able to perform battery replacement, Air leak Test and Functional Test and checking on Comms Accessories.

Requirements:

• Diploma / ITC / NTC-2 in Electronics and Communications Engineering or equivalent
• At least 1-2 years of related working experience in Electronics and Communications Equipment
• Team player and able to work independently.

Other Information

Good soldering skill will add an advantage

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a motivated Customer Service Executive (Case Management) to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Receive cases, analyse the background and follow up actions required
• Correspond with various agencies to retrieve data and feedback needed for case closure or submission. Ensure that responses adhere to SOPs.
• Conduct investigation on process gaps to determine root cause and perform rectifications. Liaise with business process owners, ground users and system technical teams to improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.

Requirements:

• Min. Diploma in Business Management / Customer Service Management / Customer Service Experience or related fields.
• Entry level candidates will be considered.
• Bonus if possess 1-2 years’ experience in Customer Service roles
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Job Scope:

• First level helpdesk to respond to calls
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues or assisting on help needed
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle written responses via the Chatbot/ Virtual Assistant

Job Qualifications:

• Possess at least a GCE O level education or equivalent
• With minimum 1 year experience in the contact centre or customer service-related industry
• With good customer service skills
• Able to work shift and weekends when necessary

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field (Fresh grads or students currently pursuing this area of studies are welcome to apply)
• Work, project or internship experience in designing, developing, and deploying machine learning models in real-world applications will be a strong advantage
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

We're seeking an experienced Help Desk IT Support Engineer to join our Tenable APAC team in Singapore. You’ll provide onsite support at our office as well as remote assistance for the wider APAC region. Your main tasks will involve resolving technical issues, performing installations, upgrades, repairs, and backups, and ensuring smooth tech operations daily.

Your Opportunity:

• Provide Technical Support and answer queries from staff in person, over the phone, or through our ticketing system on all company-supported applications.
• IT Issues: Diagnose and resolve problems with computers, telephony, and network systems.
• Onboarding and User Management: Conduct IT onboarding for new hires, create/manage user accounts, and ensure configurations meet departmental needs.
• Equipment Provisioning: Set up and configure equipment for new staff across APAC, including provisioning and verifying with Hiring Managers. Resolve Compliance Tickets: Address vulnerability and non-compliance issues directly with end users.
• Documentation & Escalation: Document solutions for future reference. And route complex issues to relevant IT teams when necessary.
• Communication & Follow-Up: Clear communication keeps users informed throughout the issue resolution process.
• After-Hours Support: Participate in an on-call rotation to provide after-hours support as needed
• Asset Management: Manage the local inventory of IT hardware.
• Work from office five days a week

What You'll Need:

• Two or more years of technical support experience.
• Excellent verbal and written English skills.
• Experience supporting Microsoft Windows operating systems and applications.
• Experience supporting Apple Macintosh operating systems and applications with PC and Apple hardware.
• Experience with Active Directory and/or Okta.
• Experience using JAMF, Service Now for Ticketing and similar platforms, Bigfix, Google Workspace, supporting mobile devices, general knowledge of local area networks and troubleshooting.
• General knowledge of AWS Workspaces or similar environments. Experience with Linux is a plus.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Working hours: Mon - Fri, 8.30am - 6pm

Job Responsibilities:

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost, and scope
• Manage and oversee project documentations and subcontractor matters
• Perform System Setup, Database setup, resolve technical & design issues
• Support for IT infrastructure comprising Microsoft OS
• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project
• Installation, Debug and troubleshooting IT-related issues

Requirements:

• At least 1 – 2 years’ onsite Systems Engineer experience, with experience in Database, Cybersecurity and Windows OS Virtualization
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field (Fresh grads or students currently pursuing this area of studies are welcome to apply)
• Work, project or internship experience in designing, developing, and deploying machine learning models in real-world applications will be a strong advantage
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for AI Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design, build, and optimize machine learning models and algorithms to solve specific business problems.
• Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance using techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Perform exploratory data analysis, generate insights, and present findings to stakeholders, using statistical methods and visualization techniques.

Requirements:

• Education qualification in Computer Science, Data Science, Machine Learning or relevant field (Fresh grads or students currently pursuing this area of studies are welcome to apply)
• Work, project or internship experience in designing, developing, and deploying machine learning models in real-world applications will be a strong advantage
• Knowledge of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn)

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description

• Design, implement, and manage robust network infrastructures for various clients.
• Configure, keep, and troubleshoot network devices, including routers, switches, firewalls, and Wireless Controllers.
• Ensure the security, efficiency, and reliability of IT infrastructure.
• Conduct regular network performance assessments and provide necessary technical support.
• Collaborate with team members to develop and implement effective network solutions.
• Stay current with industry trends and emerging technologies to provide innovative solutions.
• Prepare detailed documentation and reports for network configurations, processes, and service records.

Job Requirements

• Minimum of 3 to 5 years of relevant experience in network support operations role
• Proven expertise in core switching and routing (CCNA, CCNP or equivalent certifications preferred)
• Strong understanding and hands-on experience in TCP/IP, NAT, DHCP, QoS, Spanning-tree, Trunking, Dynamic routing (OSPF, BGP), AAA (TACACS+, RADIUS) and network infrastructure design
• Experience in setting up Wi-Fi solutions, including AP + controller configurations
• Proficient in configuring firewalls (e.g. FortiGate, Palo Alto, Checkpoint, Cisco Firepower, Sophos)
• Proficient in SSL VPN and IPsec VPN technologies
• Good problem-solving and analytical skills
• Excellent time management skill and able to work independently in a fast-paced setting
• Good communication skills and keen to learn new technologies

Preferred Qualifications:

• Experience with network monitoring tools and network management software.
• Familiar with cloud networking and virtual environments.
• Advanced certifications in networking and security.

Potential candidates with limited experience are welcome to apply.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for System Engineers to join their team and contribute to their

ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Providing technical consultancy advice relating to system design and configuration.
• Implement system infra expansion design and configuration Monitor System Performance.
• Assisting the customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving system incident/ problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Operation/ Project Manager.
• Applying operating system updates, patches, and configuration changes.
• Maintaining the configuration of the system.
• Liaising with OEM/Vendor/subcontractor for technical support.

Requirements:

• At least 1 – 2 years’ onsite Systems Engineer experience
• Good understanding of Infra system design
• Excellent communication skills with customers
• Keen sense of urgency for service performance issues
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Overview:
We are seeking a skilled SCCM SME Engineer to join a global financial institution’s IT team. This role focuses on managing enterprise-scale SCCM infrastructure, ensuring optimal performance, and supporting IT operations. The successful candidate will play a critical role in designing, implementing, and maintaining a robust configuration management framework to meet the institution's global requirements.

Key Responsibilities:

• Design, implement, and maintain SCCM infrastructure to support global desktop and server environments.
• Manage tasks such as OS deployment, application packaging, and enterprise patch management.
• Develop and deploy automation scripts to enhance SCCM operational efficiency.
• Ensure compliance with IT policies, regulatory requirements, and security standards.
• Provide Level 3/SME support for SCCM-related issues and manage escalations.
• Collaborate with cross-functional teams to streamline software distribution and endpoint configuration.
• Conduct regular performance tuning, capacity planning, and optimization of SCCM systems.
• Document SCCM processes and best practices; provide training and mentorship to IT teams.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 7-10+ years of hands-on experience managing SCCM infrastructure in enterprise-scale environments.
• Strong expertise in SCCM, including:

- OS Deployment (OSD).
- Software Update Management (SUM).
- Application Deployment and Packaging.
- Compliance and Reporting.
Proficient in Windows Server, Active Directory, Group Policy, and PowerShell scripting.

• Familiarity with Microsoft Endpoint Manager (MEM), Intune, and hybrid SCCM-Intune environments.
• Excellent troubleshooting and problem-solving skills, with a proactive mindset.
• Knowledge of IT security, compliance, and change management practices.
• Financial services or finance-related work experience is a strong advantage.
• Certifications such as Microsoft Certified: Endpoint Administrator Associate or Modern Desktop Administrator Associate are preferred.