Responsibilities:

• Software Design, Development and Maintenance (Equipment PC-based Programming)
• System Implementation, Testing, Debugging and Documentation
• Analyze existing software and identify areas for modification and improvement
• Troubleshooting at customer’s site

Requirements:

• Degree in relevant discipline with preferably more than 5 years of experience in software development in the automation industry
• Strong in equipment PC-based programming skills
• Experience in motion control and process control
• Experience in Vision System software development is an advantage
• Knowledge in SECS/GEM standards and implementation is preferred
• Strong troubleshooting and analytical skills
• Good command of written and spoken English
• Able to travel within short notice when required

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job duties:

• Dealing with commissioning of complete UPS and rectifier systems including batteries from Lead acid.
• Testing newly built UPS and rectifiers according to client specification and requirements and conducts Factory Acceptance Test.
• Carrying out contract maintenance and inspection on a plan base on manufacturers’ recommendations.
• With all planning of maintenance service administration undertaken within suitable instructions.
• Submitting required reports to service administration in a timely manner following all site activities.
• Ensuring team efforts are met and exceeded performance targets and reliability goals including being prepared to travel overseas on business trip within short notice and work irregular hours at times to meet ad-hoc job assignments.
• Providing comprehensive facility, critical environment management and technical services to the client, with a focus on continuous improvement.
• Ensuring all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times to ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.
• Multinational corporation
• Salary up to $5000 + Various Benefits & Allowances

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities:

• Provide technical support, maintenance, and troubleshooting for customer systems, including Servers, PCs, Notebooks, Macs, and Printers.
• Travel to customer sites for on-site servicing, maintenance, and troubleshooting tasks.
• Installation, configuration, and maintenance of Microsoft 365, Microsoft Azure, Acronis Cloud, Sophos Cloud, and other services.
• Work closely with the Team Lead on projects involving technologies like CCTV and system solutions, Active Directory, cloud migrations, and file servers to gain hands-on experience.
• Document system configurations and ensure all maintenance and troubleshooting tasks are properly logged.
• Collaborate with internal teams to ensure the highest level of service delivery and customer satisfaction.

Requirements:

• At least an ITE/Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent.
• At least 1 year of working experience in a related field is required.
• Experience working in a System Integration (SI) environment is a plus.
• Candidates with MCSE (Microsoft Certified Solutions Expert) and virtualization experience will have an added advantage.
• Strong proficiency in Microsoft Windows Server Operating Systems, TCP/IP, DNS, and system issue troubleshooting.
• Able to install, configure, and maintain servers and IT infrastructure for maintenance clients.
• Willingness to travel to customer locations for servicing and project-related work.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Require Skills:

• Knowledge in Linux OS , Python, Verilog, Synopsys
• Knowledge in Embedded system and Network communication
• Good skill in C/C++ programming
• Able to co-operate with system designer and hardware engineer.
• Good communication skill.

Responsibilities:

• Perform C/C++ software programming in embedded Linux system.
• Manage software evaluation and test.
• Write test plans and reports.
• Write driver for devices under embedded Linux OS
• To work on network / communication software coding.
• Software integration and report.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

- Location: Bedok

- 5days work

- Basic + AWS + VB

• To provide technical support to Project and Installation to verify report and coordinate over job site issues and provide technical solutions related to electrical design.
• To involve in design interfacing and parts provision.
• To participate in resolution of design problems related to Error/Trouble investigation, formulate corrective and preventive measures.
• To provide engineering support to Marketing and Sales staff for new products.

Requirement:

• Diploma/ Degree in Electrical/ Electronics Engineering or related discipline
• Prior experience/ knowledge in Electrical Design Work.
• Proficiency in AUTO-CAD.
• Computer literate and systems savvy.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

The Supply Chain Manager will oversee the Asia customer services team, ensuring effective collaboration with Account Managers, the Logistics team, and customers for timely and precise communication. This role focuses on fostering long-term customer relationships and enhancing the value of the services provided.

RESPONSIBILITIES

• Participate in regular customer meetings to assess performance, address requirements, and refine processes.
• Monitor order and delivery schedules, coordinating with customers, the customer service team, and vendors to ensure on-time delivery performance.
• Attend quarterly reviews with customers, led by the Account Manager.
• Handle and resolve claims by implementing corrective action plans as needed.
• Consistently maintain high levels of customer satisfaction.
• Develop and nurture long-term relationships with customers.
• Work closely with Account Managers and Logistics Team; coordinate as a one front approach towards customers
• Monthly operational review with Account Managers, Logistics and Customer Service Teams to review and resolve all outstanding issues
• Prepare and organize operations in accordance to company quality guidelines
• Oversees and manage AOG rostering and assignment
• Develop effective strategies that enhance operational work flow and distribution
• Manage individual team member’s performance to targeted standard through combination of feedback, coaching, corrective counselling and discipline, and performance review
• Analyse service operational performance to identify opportunities for improvement including people, processes and technologies
• Support our process of continuous improvement with customers, vendors and providers
• Work in accordance to ISO9001 and AN/EN9120 standards

Requirements:

• Minimum 3-5 years of relevant and related experience in the Aviation and customer service functions
• Previous management or supervisory experience or demonstrated ability to lead team with strong delegation skills is required
• Experience analyzing and determining staffing requirements, work schedules, and resources needs is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Location: Changi Business Park

Mon- Fri, 8.30AM – 5.30PM

$2,900 – $3,600+ AWS + VB

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must
• Able to analyse information quickly and accurately
• Excellent planning, communication and problem solving skills with an eye for details;
• Customer service oriented and result-driven with ability to work independently in a fast paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Software Design, Development and Maintenance (Equipment PC-based Programming)
• System Implementation, Testing, Debugging and Documentation
• Analyze existing software and identify areas for modification and improvement
• Troubleshooting at customer’s site

Requirements:

• Degree in relevant discipline with preferably more than 5 years of experience in software development in the automation industry
• Strong in equipment PC-based programming skills
• Experience in motion control and process control
• Experience in Vision System software development is an advantage
• Knowledge in SECS/GEM standards and implementation is preferred
• Strong troubleshooting and analytical skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Responsibilities:

• Integrate best practices from development, platform and application testing, and process support throughout the software development lifecycle.
• Oversee tool development, solution creation, integrated tool and platform testing, and enhance speed and productivity.
• Build, configure, and provide support for new development infrastructure and tools.
• Understand stakeholder requirements and effectively communicate them to the development team.
• Explore and implement new methods to automate and improve development and release processes.
• Review and test code written by others, analyzing the results for quality.
• Ensure systems are protected against cyberattacks and security threats.
• Identify technical issues and bugs, and develop software updates to resolve them.
• Collaborate with engineers to ensure software is developed according to established processes and functions as expected.
• Plan and manage projects, contributing to project management activities.
• Actively participate in HSE (Health, Safety, and Environment) initiatives, including hazard/incident identification, risk assessments, and control measures.
• Ensure work activities and behaviors align with HSE policies, objectives, and procedures, and comply with relevant legal requirements.
• Perform additional duties as required to support the role.

Requirements:

• Minimum diploma in Computer Science, Information Technology, or a related discipline.
• Experience in developing application systems, including database applications, Excel macros, web applications, Android mobile apps, IoT projects, Microsoft Office automation, and Microsoft Power BI development.
• Knowledge and experience in implementing Industry 4.0 solutions.
• Quick to learn with a proactive attitude toward acquiring new skills.
• Strong communication skills.
• Analytical and creative problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or

Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting

passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

•Preferably with Microsoft Certification and/or ITIL certification.

• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2008-2016

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Fresh grads who can start by January or February 2025 are encouraged to apply!

Job Responsibilities:

· Participate in designing solutions that meet functional requirements

· Develop end-to-end specifications for solution components.

· Perform testing and implementation of the solution.

· Participate in impact analysis of encountered issues.

· Generate relevant documentations, reports etc.

· Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

· Participate UX activities such as

o Conduct user research/interviews,

o Develop user stories, storyboards to articulate current and future concepts

o Create wireframes, detailed visual mock ups and interactive prototypes

o Create style guides and digital assets for production

Job Requirements:

· Degree in Computing/ Computer Science/ Computer Engineering/ Info Systems / EEE or equivalent

· Familiar to software development lifecycle processes.

· Strong programming skills and verifiable mastery of at least one of the following languages: Java, JavaScript, Python, C#, C++

· Proficiency in Web Technologies such as HTML, CSS.

· Good team player with strong communication and interpersonal skills.

· Good analytical and creative problem-solving skills

· Must be willing to pick up and learn new technologies

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilities:

l Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

l Conduct root cause analysis & implement pro-active measures

l Responsible for supporting operational systems satisfying contractual Service Level Agreement

l Perform and manage routine preventive maintenance and operational activities promptly and effectively

l Perform troubleshooting and fault rectification

l Provide up-to-date project documentation and reports

l Diagnose and rectify technical issues

l Perform standby duties if required

Requirements:

l Familiar or willing to learn Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

l Willing to troubleshoot and do hands on technical work

l Pro-active, dynamic and with good analytical/conceptual thinking

l Able to work independently as well as in a team and good interpersonal skills

l Willing to learn VPN, firewall appliances, routers, switches, hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

l Willing to pick up skills in IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Location: Singapore / Jakarta , Indonesia / Manila, Philippines / Flexible Working Arrangement
(No visa sponsorship)

Company Overview
A leading digital insurance firm committed to transforming the insurance landscape through innovative technology and customer-centric solutions. The organization is dedicated to maintaining the highest standards of security and compliance in an increasingly digital world.

Position Overview
We are seeking a skilled professional to join the Group IT Office as Security Engineer. The successful candidate will oversee daily operational activities related to various security tools and systems, ensuring adherence to an optimal security policy framework that aligns with organizational standards. This role involves close collaboration with multiple business units across the region, including Singapore, Philippines, Indonesia etc..

Key Responsibilities

• Responsible for security technology operations, maintaining and supporting all relevant security systems and tools.
• Collaborate with broader IT teams and focused on areas such as endpoint protection, data loss prevention, email security, network security, vulnerability scanning, encryption, and key management.
• Manage rule configurations, workflows, and system operations for each security tool/system.
• Ensure that all security rules are implemented in compliance with established standards, including necessary reviews and approvals for whitelisting and exclusions.
• Uphold baseline security standards for configuration management across all tools/systems.
• Develop and implement request, review, and approval workflows to ensure consistent handling and visibility across all security tools/systems.
• Oversee system administration tasks such as access approvals, patch verification, key rotations, and other operational changes.
• Establish service level agreements based on request severity to guarantee timely responses and resolutions.
• Address escalations for each security product to identify gaps or defects and propose effective workarounds or mitigation strategies.
• Facilitate knowledge sharing within the team to enhance operational expertise and ensure continuity in managing each security tool/system.
• Standardize operational documentation for procedures and playbooks into a centralized repository for consistency.
• Work collaboratively with cross-functional teams within the technology department to manage risks associated with security tools/systems.

Required Qualifications

• Strong skills in managing stakeholder expectations across business, technical, and operational teams.
• Demonstrated end-to-end ownership in various security domains to effectively resolve issues.
• Solid understanding of general technology concepts including servers, endpoints, databases, networking, applications, middleware, and cloud environments.

Education & Experience

• A Bachelor’s Degree in Information Security, Computing Engineering or a related field is required.
• At least 7 years of experience across several security domains such as endpoint protection, data loss prevention, email security, network security, vulnerability scanning, encryption, and key management is preferred.
• Experience within large organizations with regional exposure is desirable; prior experience in the financial services sector is an advantage.
• Relevant information security certifications (e.g., CISSP, CCSP, CompTIA Security+, CISA, CRISC) are beneficial.

If you are passionate about enhancing security operations and meet the qualifications outlined above, we encourage you to apply for this opportunity.


BeathChapman Pte Ltd

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements
• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets
• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner
• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers
• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies
• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs
• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge.

Requirements:

• Degree in Electrical/Electronics/Communications Engineering
• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity
• Strong understanding of communications technology
• Able to follow up closely with customers in order to answer to their needs
• Working location is in Jurong East

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Software Engineer

Job content:

• Must have Cocos Creator/Type Script or Unity development skills
• Gamimg industry expereince.
• Ability to develop, revise and maintain mobile games
• Ability to optimize and improve existing game performance
• Need to participate in the research, analysis, design and development of new technologies

Requirement:

• 3+ years of relevant work experience

Job Description:

• To ensure that the Engineering designs are in compliance with project specific requirements, and in-line with the Engineering Standard Practice, Company’s ISO procedures, national and international engineering norms, codes, and safety requirements.
• Generate block diagrams, bill of materials, functional design specifications, design calculation, wiring drawings, and all other documents and drawings as required by project and necessary to ensure equipment can be procured, integrated, tested, installed and handed over to the customer on schedule.
• Ensure equipment supplied for a specific project is technically compliant with relevant specification requirements, project technical standards, correctly configured and completed.
• Ensures equipment specified and designed can be successfully integrated with other equipment with which it has to interface to.
• Produces test procedure documentation appropriate to project commissioning.
• Provides technical support to system assembly and integration team.
• Perform other ad-hoc duties as assigned by the Projects & Retrofit Manager / Assistant Manager

Requirements:

• Knowledge in AutoCAD
• MS Office
• Diploma / Bachelor / College Degree equivalent certifications in IT / Engineering with at least 2 years of experience in the field or in a related area

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Location: Parkway Parade

Basic + Performance Bonus

Main Responsibilities

• To take orders and serve
• Monitor the quality and quantity of all food and beverage items served
• Provide a courteous and professional service at all times
• Maintain high standards of sanitation and cleanliness
• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated
• To attend roll call
• Attend all training assigned by Training Department, Human Resource or the Manager
• Adhere to the operations and procedures and suggest improvements to the superiors

Requirement

• Hygiene cert
• Positive, team-oriented, approachable

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

*Free Lunch Provided!

*Transport Allowance!

*Entry Level / No experience welcomed!

Job Descriptions :

• Attend to customer quality issues.
• Improve manufacturing processes and products
• Provide quality services to ensure compliance with the quality system
• Achieve quality targets of products

Requirements :

• Diploma / Degree in Engineering
• No experience are welcomed
• Good interpersonal and communication skills
• Proficiency in spoken and written Chinese is required to liaise with Chinese stakeholders

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431