Required Qualifications

• 10+ years of experience supporting network and network security environments in a mission-critical environment.
• Experience on any Proxy and Zscaler (ZIA) implementation experience is an added advantage.
• Ability to work in a fast-paced, high pressure, constantly changing environment.
• Experience in managing and driving complex global and regional projects with multiple functional teams
• Hands on experience with Network security design and operations including expert in routing protocols (BGP, OSPF, EIGRP), Firewalls (Zscaler, Symantec, Palo Alto, Fortinet) and load balancers (F5)
• Experience in security practices and methodologies including SSL/TLS encryption, Sandbox and Advanced threat protections.
• Knowledge and Experience in Authentication concepts of users (SAML, MFA and SSO).
• Certification and/or training with vendor-neutral or vendor-specific focus
• Basic understanding of operating system administration (Windows and Linux)
• Basic scripting and automation experience
• Excellent written and oral communication skills to technical and non-technical staff
• Excellent time management and organization skills

Job Responsibilities:

• Provide operation and maintenance services in the cloud testing room for various devices including Android phones, iOS phones, Windows computers, Mac computers, Linux computers, etc.
• Responsible for security risk & vulnerabilities evaluation, tracking the repair and verification process.
• Handle issues based on tickets, such as device/Wi-Fi disconnection, wire insertion and unplugging, restarting mobile devices, checking AP status, etc.
• Participate in security testing and incident response.

Requirements:

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline with 3 years of relevant working experience.
• Experience in handling devices inlcuding phones and computers.
• Familiar with common Web security vulnerabilities and principles.
• Familiar with OWASP Top 10 is a plus.
• Proficient in security testing tools such as Burp Suite, Wireshark, Nmap and SQLmap.
• Proficient in coding, at least one programming language such as JAVA/Python/Go/C++ is a plus.
• Good communication skills and teamwork skills.

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

Job Description & Requirements

Responsibilities:

• Provide regular scheduled and ad hoc support for IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems to the client, Team Lead or Service Delivery Manager until they are resolved.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 3 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Client system Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGo
systemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations.
We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

RESPONSIBILITIES

Marketing of Co-Work Spaces

• Create & post contents that resonates with our target audience.
• Execute marketing through social media.
• Implement SEO to drive traffic to company website
• Perform any photography or videography needed in the execution of marketing campaigns and social media content
• Generate and manage leads. Attend to enquiries.

Front Desk Management

• Cover the front desk. Ensuring there is consistent coverage during business hours. Be the on-site point of contact.
• Greet clients and guests. Manage entry access of clients, visitors or guests. Conduct centre tours.
• Respond to products and offerings, service-related queries or requests from clients, visitors or guests.
• Building relationships with clients and guests.
• Ensure all the documents and google drives are up to date.
• Keep the front desk clean and organized.
• Notify clients of any food deliveries and couriers.
• Answer any questions from clients and guests related to the building including way-finding, policies and procedures, community etiquette.

Operations and Management:

• Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams.
• Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.
• Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.
• Receive, process, sort, and organize all mails.
• Keep all the mails and documents organized
• Return to Sender for unidentified mails and former clients mail after 60 days of no-pick up.
• Know and explain Penguins policies and procedures to all the clients and communicate, inform, and update clients on any building issues.
• Provide support for all the clients and guests on the meeting room booking.
• Administrative work required for seamless centre operation (e.g., courier matters, pantry inventory ordering, performing payment charges, liaising with finance team on creating invoices, updating centre and client records/transactions)

Clients Engagement & Retention

• Complete scheduled conversations with clients to help them maximize the value of their membership while checking in on all clients regularly to understand their ongoing experience.
• Anticipate client and guest needs before they arise using relevant information collected about clients to enhance and personalize their experience.
• Follow up in person with all clients who’ve given a negative feedback/response and ensure necessary steps have been taken to resolve client’s concern.
• Review all clients’ feedback to understand areas of improvement and implement proactive changes, keeping client experience top of mind.

Check-In & Check-Out

• Conduct pre-check-in meetings/calls with all new clients to ensure a smooth check-in.
• Inform and liaise with the building MCST on the necessary to ensure smooth access to the building on check-in & check-out day.
• Complete the New Client Orientation Tour for all new clients on check-in day.
• Conduct check-out meetings to understand the departing clients’ overall experience.
• Collect keys/key cards upon check-out and handling necessary reinstatement works after check-out

JOB REQUIREMENTS

• Good spoken English and Mandarin (required to communicate to Mandarin speaking clients)
• Experienced in SEO, SEM, contents writing.
• Proficiency in MS Office, Adobe Illustrator, Photoshop, Lightroom.
• Customer service and/or marketing campaigning experience.
• Must have strong verbal and written communication skills.

A global energy trading firm is transitioning to a data-centric platform and is seeking a Site Reliability Engineer to support this multi-year program. The role will focus on enhancing the reliability, scalability, and stability of the company's evolving platform. The successful candidate will work on integrating a new event-based, near real-time risk system and will play a crucial role in maintaining platform integrity as the system expands.

Responsibilities:

• Establish and track SLOs/SLIs, ensuring platform reliability, and lead remediation efforts when breaches occur.
• Automate production infrastructure tasks, deployment pipelines, and improve overall system stability with the Platform Engineering team.
• Maintain effective communication with users, providing updates on system performance and remediation plans.
• Address system bottlenecks and failure points proactively.
• Enhance platform observability, including tools for user interfaces, analytics, and reporting.
• Contribute to disaster recovery planning and infrastructure capacity growth.
• Lead Level 2 production support, ensuring timely resolution of critical incidents.
• Support the development of web applications, real-time data processors, and data integrations.
• Implement automated testing, continuous integration, and deployment to boost system efficiency and productivity.
• Collaborate with IT stakeholders to align with the company’s overall IT strategy.
• Document system configurations, processes, and troubleshooting guides to ensure knowledge continuity.

Requirements:

• Relevant experience in a Site Reliability Engineering role, ideally in commodity trading or related sectors.
• Expertise in maintaining microservices systems in a production environment.
• Strong proficiency with .NET, event-driven architecture, and data processing tools (Azure Event Hubs or Apache Kafka).
• Experience with RESTful APIs, gRPC, and GraphQL.
• Familiarity with relational and document-based databases.
• Knowledge of cloud PaaS/IaaS (Microsoft Azure preferred) and containerized microservice architectures (Docker, Kubernetes).
• Experience with Azure DevOps Pipelines is an advantage.

EA: 14S7084 | Registration No: R1981018

Responsibilities:

• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user's account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• CCNA/CCSA certification is preferred
• At least 1-2 years relevant experience is required.
• Good exposure and training is provided.

Responsibilities:

• Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
• Involve in Large-scale (Local & Regional) Project Implementation.
• Provide on-site implementation services including testing, deployment & documentation.
• Provide technical support in ensuring customer satisfaction.
• Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Requires the ability to communicate issues clearly and concisely.
• Excellent written and verbal communication skills are a necessary part of the job.

Requirements:

• Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
• At least 1-2 years relevant experience in IT industry providing network support and administration.
• Equip with knowledge & experience in networking such as routing and switching technology.
• Possess CCNA or CCSA certification.
• Analytical and possess good troubleshooting skills.
• Willing to work extended hours and on standby duty.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Cybersecurity Industry
• 5 days work week
• Programming Language: C#, Java, .Net
• Friendly working environment.

Responsibilities:

• Part of the product development team to deliver PKI security-related products across web and mobile platforms
• Be responsible for software design, coding, testing, and documentation
• Provide pre-sales technical consulting to potential clients and partners
• Collaborate with cross-domain teams to engage customers in requirement gatherings, technical training and project delivery
• Work with the development team to plan, perform, and maintain routine modifications, enhancements, or upgrades
• Contribute to product management, innovation and process improvement efforts

Requirements:

• Diploma or Degree in Computer/ Computer Science, Electronics and Computer Engineering, Information Technology
• Minimum 3 years of working experience in application development with strong knowledge of coding practices
• Proficient in the implementation and integration of Certificate Authority solutions (e.g. digital signing, encryption algorithm)
• Experience with PKI cryptography, certificate lifecycle management, 2FA and encryption methods
• Proficient in the following programming languages: Java, JavaScript, JQuery, .Net, HTML, JSON, SQL.
• Familiar with Linux, PKI, Hardware Security Modules (HSM), SVN, Maven, Jira and/or Android is a plus

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Description

• Identified new design-in opportunities and influencing customer decision to secure design-wins for the electronics components line card the company represented
• Proposal alternative solutions, develop solution to provide different design approaches
• Conduct Technical product presentation, training and Demo
• Provide technical support, hand on technical training to customers
• Maintain good relationship with existing customers and suppliers technical teams
• Work closely with sales and marketing, suppliers to provide technical support and resolve design issues from pre-sales stage till mass production
• Address quality issues (FA) with customers and suppliers.

Job Requirement

• Bachelor’s Degree in Electronic Electrical Engineering or equivalent
• Diploma holders with relevant field of experience are welcome to apply
• Good electronics system knowledge
• Experience working in electronics distribution business
• Passion in following up project and eventually winning the project
• Good Communication, presentation and follow up skill

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Job Resposibilities:

• Field Support: To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to a mission critical system. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
• Field Testing: To carryout software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.
• Spares Services: To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.
• Preventive Maintenance (PM): To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.
• Calibration Services: To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

• 2 shifts of 12 hours, 24x7 operation
• Able to cope in a highlypressured fast-paced environment
• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be good to have
• Customer orientated with high level of service attitude
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and architecture diagrams
• Able to understand the user operation environment
• Willingness to pick up new technologies
• Perform other job responsibilities as and when assigned
• Minimally 1-2 years of experience in supporting network, security, server and UPS
• Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%
• Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be good to have

Education

• Diploma / Bachelor’s Degree in IT/Engineering discipline
• CCNA certified ( good to have)

Job Description :

• Test program Development for Digital, Power Management , RF & Mixed Signal Integrated Circuits (IC’s) using Automated Test Equipment (ATE) for wafer sort and packaged IC’s
• Design Test Hardware Load board and Probe Card
• Work closely with the design engineers on the first silicon debug, device
  characterization, test program bring up and production release activities
• Debug of digital test patterns and Device characterization across PVT (Process, Voltage and Temperature)
• Involve on test program hand on, production release, yield improvement and test time reduction
• Operation of Automatic Wafer Prober, Test Handler
• High level of collaboration and interaction with different Hardware, Product
• Engineering, Design Engineering, Quality Engineering, and Foundry Engineering teams

Job Requirements:

• Minimum Degree in Electronics / Electrical Engineering , or Candidates with minimum, 2 years of experience
• Good Knowledge of Digital and Analog electronics, able to write scripts using Python is desired.
• Strong analytical and problem solving ability with desire to perform hands-on work within a lab environment .
• Strong verbal and written communication skills and able to work independently
• Result oriented and willingness to learn
• Selected candidates will be undergoing a training of six months and will be signing up for a contract of eighteen months after confirmation (Training period inclusive).

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

2 shifts of 12 hours, 24x7 operation

Job Resposibilities:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to a mission critical system. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.
• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.
• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.
• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

• 
  
• Able to cope in a highly pressured fast-paced environment
• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be good to have
• Customer orientated with high level of service attitude
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and architecture diagrams
• Able to understand the user operation environment
• Willingness to pick up new technologies
• Perform other job responsibilities as and when assigned
• Minimally 1-2 years of experience in supporting network, security, server and UPS
• Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%
• Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be good to have

Education

• Diploma / Bachelor’s Degree in IT/Engineering discipline
• CCNA certified

Best Regards

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

· Checking plans, drawings and quantities for accuracy of calculations:

· Ensuring that all materials used and work performed are as per specifications:

· Liaising with contractors, supervisors, quantity surveyors and the general workforce involved in the project:

· Day-to-day management of the site, including supervising and monitoring the site labour force:

· Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines.

· Overseeing quality control, health and safety matters on site.

· Preparing VO and other reports as required.

· Other related duties, as assigned

Job Requirements:

- Diploma / Degree , related in Construction
- At least 1 year related working experience in Building Construction

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

- Willingness to learn & committed to accomplish datelines

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Responsibilities

Maintenance Phase:

• Responsible for all HVAC system maintenance for both Non-GMP and GMP equipment at the XDC Singapore site, including air handling units, cold rooms, isolators, clean rooms, pass boxes, LAF, and other related chilled water and cooling water pipelines.
• Create HVAC SOPs, PM plans, and manage spare parts in accordance with the XDC framework.
• Execute the PM plan and perform any required emergency maintenance.
• Monitor system data to improve performance, resolve weaknesses, and implement best practices for energy saving and low carbon operations.
• Handle deviations or change controls related to the HVAC system.
• Mentor junior engineers and guide their development.
• Collaborate with the shifts team, user team, QA, Validation, and other departments to ensure the HVAC system meets all departmental requirements.

Project Phase:

• Participate in and execute HVAC-related activities during the project phase, adhering to the project timeline.
• Monitor vendor performance and address any discrepancies by issuing punch lists.
• Perform HVAC startup activities under supervision.
• Review system TOP documents and provide feedback as necessary, ensuring all documentation is comprehensive.
• Perform other tasks as assigned by project leadership.

Requirements

• Bachelor or higher qualification in Mechanical, Electrical, Automation, Pharmaceutical Engineering, or other related specialties; candidates with equivalent work experience is plus.
• Ability to quickly learn HVAC knowledge and related requirements and codes.
• Strong communication and comprehension skills.
• Positive work attitude, strong work ethic, and willingness to follow leadership directives.
• Open to accepting temporary work assignments, including overtime on weekends or weekdays, and other roles as needed.
• Able to work independently with minimal supervision in a fast-paced environment.
• Strong multi-tasking and prioritization skills.

Career development

• Through comprehensive systematic training, you will quickly grow to become a HVAC leader or Utility leader and a subject matter expert in HVAC.
• A performance-oriented promotion system, diverse and comprehensive challenges in a cGMP manufacturing environment, and career advancement incentives will all contribute to your career development.
• Explore your management potential, grow with the team, and light up the growth plan of life.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Responsibilities

• Responsible for the maintenance of XDC black utilities systems, including chillers, boilers, air compressors, cooling towers, electrical panels, plumbing, and other related systems.
• Perform planned preventive maintenance and emergency maintenance, ensuring all work is recorded in work orders.
• Conduct hands-on repair work as needed.
• Identify equipment weaknesses and resolve issues independently without supervision.
• Contribute to energy-saving initiatives.
• Participate in project phases, including identifying discrepancies during walk-downs and leading utility commissioning phases.
• Prepare spare parts and consumables for utility systems as guided by the line manager.
• Collaborate with the SEM team and external teams to ensure timely completion of tasks.
• Review system TOP documents and provide feedback, ensuring all documentation is comprehensive.
• Draft and update SOPs, URS, or other relevant documents as needed.
• Mentor and coach junior engineers to support their development.
• Perform other tasks as assigned by leadership.

Requirements

• Bachelor's degree or higher in Mechanical, Electrical, Automation, Pharmaceutical Engineering, or related fields; candidates with equivalent work experience are also considered.
• Ability to quickly learn and understand relevant codes and requirements.
• Strong communication and comprehension skills.
• A positive attitude, strong work ethic, and a willingness to follow leadership instructions.
• Openness to temporary work assignments, including overtime on weekends or weekdays, as needed.
• Ability to work independently with minimal supervision in a fast-paced environment.
• Strong multitasking and prioritization abilities.

Career development

• Through comprehensive systematic training, you will rapidly develop into a Utility Group Leader and a subject matter expert in the relevant areas.
• A performance-oriented promotion system, diverse and comprehensive challenges in a cGMP manufacturing environment, and career advancement incentives will all contribute to your career development.
• Explore your management potential, grow with the team, and light up the growth plan of life.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team