About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

(a) Install, assemble, test, or troubleshooting of CCTV / solar photovoltaic (PV) systems / electrical wiring/cabling installation/ electronic circuit on the roof or other structure in compliance with site assessment and schematics.

(b) Perform other ad-hoc or general work as assigned by the Management.

(c) Engage in supply work activities when required (separate assignment on ad-hoc basis).

(d) Assist in planning manpower for work activities.

(e) Contribute to workflow improvement, planning and schedule sctivaties.

(f) Ensure proper housekeeping f spare parts, equipment and tools.

(g) Oversee the work of contractors to ensure safety requipment and operating standards are met.

(h) Perform on the jon coaching of team members.

Our firm is currently looking for an experienced, accomplished, self-motivated Electrical Engineer to maintain and support our industry-leading products and systems. The Electrical Engineer will work across a variety of functional groups that are directly involved in engineering, product development, implementation, and international contract manufacturing partners. The ideal candidate is an inventive problem solver that is capable of working through technical challenges and employing pragmatic solutions. This is a fantastic opportunity to join a team that provides integrated services to meet our clients’ needs both locally and across the globe.

We are looking for a Mechanical Engineer who can deliver detailed analytical concepts and then back up those concepts with written justification. The Mechanical Engineer will act as a mentor to the Junior Engineers on staff and create a work environment that is conducive to teamwork and strong professional development. The successful candidate for this position will be able to take a project from the conceptual stage through to completion, taking into account budgeting and operational considerations.The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Job Description:

We are seeking a skilled Full Stack Developer to develop, test, and deploy microservices-based web applications on Azure Cloud. The role involves working with Angular for frontend development and .NET for backend, leveraging Docker for containerization, and participating in Agile methodologies. The successful candidate will be part of a dynamic team responsible for delivering high-quality, scalable solutions in an Agile environment.

Key Responsibilities:

Configure, Build, and Test:

· Develop, configure, build, and test technical architecture and application components.

Code Review:

· Participate in code reviews to maintain code quality and standards.

Defect Resolution:

· Identify and resolve any defects or performance issues discovered during testing and release preparation.

Daily Agile Engagement:

· Attend daily standup meetings, providing progress updates and insights on sprint tasks.

Task Estimation:

· Provide task estimates during sprint planning sessions.

Component Development:

· Develop microservice/micro-frontend components based on requirements and specifications.

Unit Testing:

· Write and execute unit tests to achieve required code coverage before code check-in within the CI pipeline.

User Acceptance Testing:

· Assist in user acceptance testing to ensure application functionality and user satisfaction.

Scope:

· Application Development:
Build a web application using Angular, .NET, and Docker for deployment on Azure Cloud, adopting microservices as the primary architectural pattern.

Required Skills and Qualifications:

Technical Skills:

· Proficiency in Angular (Frontend) and .NET (Backend) for full-stack development.

· Experience with Docker for containerized deployments.

· Knowledge of Azure Cloud services and deployment processes.

· Familiarity with database management using SQL.

· Familiarity with CI/CD processes and automated testing tools.

Experience:

· 2-6 years of relevant development experience.

· Experience in Agile methodology and working within Scrum teams.

Additional Skills (Good to Have):

· Knowledge of other programming languages (e.g., Java, Python).

· Experience in both frontend and backend development (Full Stack).

Job Description:

We are seeking a skilled Full Stack Developer to develop, test, and deploy microservices-based web applications on Azure Cloud. The role involves working with Angular for frontend development and .NET for backend, leveraging Docker for containerization, and participating in Agile methodologies. The successful candidate will be part of a dynamic team responsible for delivering high-quality, scalable solutions in an Agile environment.

Key Responsibilities:

Configure, Build, and Test:

· Develop, configure, build, and test technical architecture and application components.

Code Review:

· Participate in code reviews to maintain code quality and standards.

Defect Resolution:

· Identify and resolve any defects or performance issues discovered during testing and release preparation.

Daily Agile Engagement:

· Attend daily standup meetings, providing progress updates and insights on sprint tasks.

Task Estimation:

· Provide task estimates during sprint planning sessions.

Component Development:

· Develop microservice/micro-frontend components based on requirements and specifications.

Unit Testing:

· Write and execute unit tests to achieve required code coverage before code check-in within the CI pipeline.

User Acceptance Testing:

· Assist in user acceptance testing to ensure application functionality and user satisfaction.

Scope:

· Application Development:
Build a web application using Angular, .NET, and Docker for deployment on Azure Cloud, adopting microservices as the primary architectural pattern.

Required Skills and Qualifications:

Technical Skills:

· Proficiency in Angular (Frontend) and .NET (Backend) for full-stack development.

· Experience with Docker for containerized deployments.

· Knowledge of Azure Cloud services and deployment processes.

· Familiarity with database management using SQL.

· Familiarity with CI/CD processes and automated testing tools.

Experience:

· 2-6 years of relevant development experience.

· Experience in Agile methodology and working within Scrum teams.

Additional Skills (Good to Have):

· Knowledge of other programming languages (e.g., Java, Python).

· Experience in both frontend and backend development (Full Stack).

• Assessing project requirements.
• Measuring the performance of mechanical components, devices and engines.
• Agreeing budgets, timescales and specifications with clients and managers.
• Modifying and maintaining products and the processes that support them.
• Using computer-aided design/modelling software.
• Liaising with suppliers.
• Undertaking research.
• Producing and implementing designs and test procedures.
• Carrying out risk assessments.
• Presenting designs to managers and clients.
• Testing, evaluating, modifying and re-testing products.
• Writing reports and documentation.
• Providing technical advice.
• Analysing and interpreting data.
• Managing projects, costs and people.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Java Software Engineer

Since building our platform from scratch, our engineers have been continuously reshaping the financial technology landscape. Due to our rapid growth, we design everything with scalability in mind. We solve real problems for our clients, creating new functionalities and building impactful solutions to help them grow.

As a java software engineer, you will be responsible for the full development cycle from designing your software to testing and ensuring everything works as expected after deployment in a weekly release. You will work with one of the biggest PostgreSQL databases out there, while writing your own queries and ensuring they fit within our low-latency API landscape.

Our Tech Stack: Java 17, Web Services (RESTful) and SQL/PostgreSQL using MyBatis (ORM), Tomcat, Gradle, CockroachDB and Elasticsearch

What You'll Do

• You will build and maintain our distributed high-performance platform
• You will be part of a diverse and inclusive team
• We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring code live that impacts many businesses and shoppers
• You will be fully responsible from its initial design to bringing new functionality live
• Identify and improve parts of the platform to make it more robust and scalable
• Collaborate across teams and time zones to make things happen, review code and be open to feedback
• As an engineer you will help our core financial data processes and work on our finance infrastructure, to keep it scalable, reliable and secure

Who you are:

• You have at least 4 years of experience working with object-oriented programming languages (JAVA)
• You are flexible, a team player, someone with an eye for detail
• You are able to take ownership, lead a project and enjoy writing testable code
• You have excellent communication skills and the ability to articulate complex, technical concepts
• As we operate in a global setting, you need to be proficient in English; any other language is a plus

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Data Framework Engineer

Job Requisition Number: JR44582

Job Level: 8 – 10 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives:

You will be responsible for the end-to-end software development and support for all work related to projects, quarterly change requests, L3 production fixes. This includes software product implementation and administration, application design, development, implementation, testing and support.

You will also be responsible for quality assurance of the team’s delivery in conformance with the Bank-defined software delivery methodology and tools. You will partner with other technology functions to help deliver required technology solutions.

Key Responsibilities:

- Create frameworks, technical features which helps in faster operationalisation of Data models, Analytical models(including AI/ML) and user generated contents (dashboards, reports etc)

- Effectively partner with data scientists in enabling faster adoption of AL/ML model based systems

- Independently install, customise and integrate software packages and programs

- Carry out POCs involving new data technologies

- Design and develop application frameworks for data integration

- Create technical documents such as solution design, program specifications for target solutions

- Perform design and development of applications which may not be limited to: Software Applications, Data Integration, User Interfaces, Automation

- Maintain and recommend software improvements to ensure a platform centric management of software applications

- Performance tuning

- Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

- Perform tasks as part of a cross functional development team using agile or other methodologies and utilising project management software

Key Requirements:

Technical skillsets

TEAM Architecture (Big Data)

- 8+ years of experience with application development in Big Data Ecosystem (such as Cloudera, ElasticSearch, Spark, Presto, Hive, Impala, Kibana, Logstash, Hbase, Kafka),

- Expertise in building applications using Java, Scala, Python, Shell scripting

- Experience in large scale implementations and performance optimizations in the Big Data Ecosystem using Spark, Hive, Impala, Apache Kudu, Ozone, Presto, Tez, Iceberg etc

- Knowledge of frameworks such as Spring, Struts, Hibernate etc

- Knowledge of Object Oriented Programming, Multi-threading, Containerization, etc

- Knowledge of related technologies such as HTML, Javascript, CSS, React, Jquery, node.js, docker

- Knowledge of Elastic, Kibana, Logstash, Hive, Sqoop, MongoDB, Oozie, Flume, Kafka

- Expertise in integrating applications with Devops tools

- Knowledge of building applications on MPP appliances such as Teradata, Greenplum, Netezza is a plus

At least, 2 to 3 technical certifications in any of the below technologies:

1. Language – SQL, Java, Python, Scala, Javascript, node.js

2. Automation / scripting – CtrlM, Shell Scripting, Groovy

3. Cloudera Hadoop distribution – Hive, Impala, Spark, Kudo, Kafka, Flume

Additional Experience required for all teams to create an added advantage:

1. CI/CD software, Testing Tools - Jenkins, SonarQube

2. Version Control Tool - Aldon+LMe, CA Endeavor

3. Deployment Tool kit -Jenkins

4. Service or Incident Management (IcM) Tools - Remedy

5. Source Code Repository Tool - Bitbucket

6. Scheduling Tool - Control-M

7. Defect Management Tool - JIRA

8. Application Testing tool – QuerySurge

9. Cloud certification

10. Platforms provided by FICO, Experian, SAS for credit and portfolio management

EDUCATION

- Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience

WHAT WILL HELP YOU SUCCEED IN THIS ROLE

- Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members

- Be a team player who communicates effectively and professionally with both internal and external customers

- Identify ideas to improve system performance and impact availability

- Embrace tackling and resolving complex technical design issues

- Possess strong problem solving and decision-making skills while exercising good judgment

- Strong analytical and problem-solving skills

- Ability to work on multiple projects at a time

- Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

- Good communication skills - ability to convey technical information to non-technical audience

- Ability to understand the big picture

- Ability to develop long lasting relationships with all levels

- Deep understanding and experience in software development cycle, including Agile based rapid delivery

- Collaborate with business and IT to analyse, elicit and review business requirements

- Facilitate communication between vendor, project team, business stakeholders and internal IT team

- Ability to work in a team distributed across multiple locations

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Civil engineers are responsible for designing, building, supervising, operating, and maintaining large construction projects and systems, such as roads, airports, buildings, tunnels, bridges, community water supply and drainage systems, and dams.

Their job descriptions involve managing repairs, maintenance, and replacement of both private and public infrastructure.

He/she analyzes data such as survey reports, long range plans, and maps to be able to plan projects effectively.

When planning for each stage of a project and its risk analysis, the role of the civil engineer will entail consideration for cost of construction, possible hazards to the environment, government regulations, and other necessary factors.

He/she will ensure that projects adhere to the various regulations, as well as gather and submit permit applications to the relevant government agencies, including the local, state, and federal governments.

Responsibilities of civil engineers also cover coordinating soil testing process to be sure that the soil is right for the structure to be put on it, and that the foundation has the needed strength to hold the structure.

His/her duties also include testing asphalt, concrete, steel, and other building materials to be applied in a project to be certain they comply with standard and specifications.

He/she also determines the economic feasibility of a project by working out its estimated cost of production, including the cost of equipment, materials, and labor.

The work description of a civil engineer also involves application of design software in planning and designing hydraulic and transportation systems, and structures following established government and industry standards.

We are seeking a electrical technician to join ourteam in Singapore.

The ideal candidate should

Job responsibilities

- installation of all types of CCTV/ door access ,etc.

- perform service & repair all types of CCTV/door access system.

- perform checking maintenance andtroubleshooting of CCTV/door access.

- Any other duties as assigned by Managerduring project, from time to time.

- perform handover with customer after jobcompleted.

Job requirement

- At least 4 Year(s) of working experience inelectrical work /installation /

- Have ITC/Diploma in Electrical may bepreferred.

- Be mild-tempered

- Be able to work overtime when required.

- Applicant with CSOC/BCSS cert may bepreferred.

- Required language (s): English (written andspoken)

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Conduct regular inspections to ensure work adheres to approved method statements and complies with BCA's Good Industry Practice (GIP) guidelines.
• Develop and implement robust QA/QC plans to maintain consistent quality across all phases of the project.
• Monitor subcontractor workers across all trades, promptly identify defects, and ensure proper rectification to meet project standards.
• Effectively communicate non-conformances, corrective actions and preventive measures through the issuance and management of site memos.
• Draw up clear and accurate QA/QC reports and assist in the preparation of QM submissions.
• Arrange and coordinate with BCA for CONQUAS assessments.
• Follow-up and manage all required tests as per contract specifications and Inspection Test Plan (ITP).
• Conduct or participate in inspections at precast and structural steel work facilities (Malaysia and Singapore).
• Facilitate a smooth handover process during inspections and address client defects promptly during the Defect Liability Period.

Requirements:

• At least a Diploma in Civil Engineering or equivalent with 2 years of experience in construction QA/QC.
• Good knowledge in construction quality control/assurance principles and practices
• Excellent skills in construction management software and QA/QC documentation tools.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.

• Lead software team in implementing design, testing, verification, and validation of all software components.

• Implementation of cybersecurity measures for software applications

• Generate and maintain software development documentation.

• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.

• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.

• Participate in the definition and development of future products.

• Collaborate with various stakeholders including customers, and engineering teams across organizations.

• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.

• At least 8 years’ experience in mission critical system software development.

• Proficient in developing full stack applications, preferably with C#, JS.

• Experience with database, API design, network architecture, message broker, and cloud technologies.

• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.

• Familiar with agile software development lifecycles.

• Good understanding of hardware.

• Able to work in a fluid, innovative environment.

• Singaporean only

Work Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Responsible for preparing and modifying precast schematic, detailed, and production drawings for precast concrete components, steel moulds, and reinforced concrete (RC) structures.
• Preparation of 2D and 3D design drawings and presentation
• Develop solutions for technical and design complications with reference to the Singapore’s established standards.
• Responsible for the performance of elementary designation computations and compilation of data.
• Participate in client liaison, authority consultation, coordination with consultants and subcontractors, and design and construction meetings.

Requirements:

• Diploma/Degree in Civil Engineering or equivalent
• At least 2 years of related working experience

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Design and implement AI for software engineering solutions
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools
• Write and publish research papers and present them to reputable academic conferences
• Package the documents, implementation code, evaluation results of the project for release
• Liaise with other team members of this project to realize the overall goal of the project

• Excellent Bachelor Degree in Software Engineering/Computer Science/Information Systems from a top-tier or local university. A Master Degree will be preferred
• Research experience in AI or Software Engineering, resulting in at least one submission/publication in a reputable research venue
• Excellent knowledge about AI
• Highly fluent in programming
• Competent in designing and implementing algorithms and data structures
• Excellent oral and written communication skills
• Excellent analytical, technical and problem solving skills
• Self-motivated individual who can work independently and also collaboratively with team members
• Able to work under strict deadlines

#LI-JN2

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Service Leader to join our team

As a Front Office Service Leader, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Front Office Executive to join our team.

As a Front Office Executive, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

We are seeking a System Safety Engineer for ST Engineering.

Job Title: System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree/Diploma in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Experience and qualified as Safety Officer in Environmental Health & Safety would be advantage

• Good presentation, leadership and communication skills

• Working location is in Jurong East

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

System Safety Engineer

Responsibilities

• Develop system safety program plan, hazard analyses and risk assessment documents, safety assessment report and hazard logs based on contracted system safety and project requirements

• Facilitate system safety reviews and assessment with project system safety working groups and to facilitate and seek technical endorsement for safety assessment report with company and customer safety review boards

• Ensure system safety requirements and implementation are complied with company process and contracted requirements for projects and in-house products

• Submit monthly project status report and updates to Project Manager, System Safety Leads and Department Manager

• Support safety related administrative functions

• Lead and participate in Workplace Safety & Health committee and functions

Requirements

• Degree in Electronic/Electrical/Mechanical Engineering

• At least 2 years working experience in communication/mechanical/ electrical project environment as system, project, engineering support, safety or maintenance engineer

• Good presentation, leadership and communication skills

• Working location is in Ang Mo Kio

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

ob Responsibilities

We are looking for a Finance Directorto build the Treasury function within the Group.You will drive and coordinate all key treasury processes including cashflow planning and forecasting by establishing treasury frameworks, monitoring and improving efficiency in cash management.

• Oversee Group treasury function across the holding company and subsidiaries in multiple region.
• Design and maintain treasury policy that adequately control treasury activities and supporting the smooth running of the daily operations.
• Review and recommend efficient bank account management within the Group.
• Explore and build banking relationship with a new Global bank that able to support the growth of the Group.
• Responsible for managing fund placement or investment to maximise the return.
• Responsible for evaluation of the use of Trade Financing Line or Loan facilities.
• Provide weekly overview of the cashflow position and forecast to the management and manages the cash allocation for each entity.
• Evaluate the hedging needs of the Group.
• Propose and implement metrics and tracking to measure liquidity and burn efficiency.
• Support any other ad hoc treasury projects.

Job Requirements

• Bachelor's Degree in Finance / Accounting.
• At least 8+ years of working experiences in Treasury or 5+ years Manager role on group level.
• Has experience managing fund or investment and rolling out Group cash pooling process.
• Great analytical and interpersonal skills, with keen attention to detail and the bigger picture in mind.
• E-Banking experience a strong plus.
• Self-driving team player able to thrive in a fast-paced start-up environment.

Assist and report to the Project Manager at site.

Ensure works are carried out according to the approved technical drawings, quality procedures, ISO, EHS and contractual requirements.

Coordinator with Consultant and team member for a safe and smooth opertation of works.

Ad-hoc matters as assigned by the Project Manager.

EA Licence No. 16C7962

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Candidate Profile

Knowledge and Experience

• Minimum tertiary education or equivalent.
• Knowledge of and experience of relevant software applications – spreadsheets, word processing and database management.
• Minimum 1 year of relevant experience in the hotel industry.

Competencies

• Strong interpersonal skills with ability to communicate with all levels of colleagues.
• Service-oriented with an eye for details.
• Ability to work effectively and contribute to the team.
• Multicultural awareness and ability to work with people from diverse cultures.
• Self-motivated and energetic.
• Flexible.
• Displays initiative and creativity.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager