Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Join a team of passionate, fun, and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore!

If you are passionate about delivering exceptional levels of food quality & culinary skills, join our Wild Honey family!

Visit Us at wildhoney.com.sg

Employment Highlights:

• 44 hours, 5 days per week.
• Meal Allowances
• Salary Increment
• Perks & Bonuses
• Achievement Awards
• Birthday Leave

Job duties & responsibilities:

• Provide excellent restaurant customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s.
• Provide menu recommendations appropriately.
• Maintain cleanliness and the hygiene of the restaurant.
• Assist in serving food and beverage to guest.
• Assist in packing food orders in kitchen for both dine in, online & takeaway orders.
• Assist in taking order, seating guests, restaurant cleanliness, clearing tables, sweeping, mopping etc
• Perform any other duties assigned by manager.

Job Requirements:

• Basic qualification of N Level,O-Level, Diploma or at least 1 year F&B service crew experience
• Team player with strong communication skills.
• Willing to perform shift work schedule during weekends and public holidays.
• Warm personality and ability to interact with people and create an upbeat, fun atmosphere.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

Willing to work weekends and public holidays
Work hours are from 9am to 6.25pm, 5 day work-week including Sat
OFF on Sunday and 1 weekday off

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

· Install & Configure OCP clusters with HA.

· Install & Configure SAS Viya, Enable Devops pipelines for Product installation.

· Customizing SAS Core components as per bank requirements, preparing manifestation files, ensuring deployments across the environments using CI/CD pipeline.

· Worked closely with SAS vendor for upgrades and SAS developments ensured timely deliverables.

· Worked with developers and IT staff to oversee code releases, combining understanding of both engineering and coding. From creating and implementing systems software to analysing data to improve existing ones. Played a essential role in integrating the project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support

· Implemented a continuous build-test-deployment (CI/CD) system with multiple component pipelines using Jenkins, Jira, Bitbucket to support weekly releases and out-of-cycle releases based on business needs.

· Experience in setup of K8S/Openshift clusters for multiple teams/applications including resource management, networking, auto scaling properties and all other services of Kubernetes.

· Kubernetes persistent volume dynamic provisioning using storage classes in clusters for NFS/BLOCK.

· Configured k8s clusters with proper node specifications based on resource and capacity, proper labelling there by setting limits which will have better performance.

· Troubleshooted issues with k8s clusters with respect to both control plane components including etcd and worker nodes.

· Provided isolation between applications and streams using k8s namespaces, RBAC roles, and service accounts.

· Developed and managed workloads using different controllers like Deployments, Replica Set, Daemon Set, Stateful Set, Job, etc.

· Created K8S Service to expose the pods using Node Port, Cluster IP and Load balancer, both HTTP and secured TLS applications.

· Experienced and working helm charts with K8S and OpenShift.

· Maintained Web applications using Java Servlets, JSP, HTML, JavaScript &CSS

· Developed struts Action and Form Classes, which will validate the input forms (Form Beans populated by JSP pages) based on the business logic

· Was responsible for coding server-side programs in Java Servlets, Acton class, Form Bean class and developing View Components using JSP's, deployed in Tomcat server.

Any other ad-hoc duties as assigned by supervisor

Requirements

· Degree in Computer Science or related discipline

Technical Skillset

Contained Clusters: Redhat OpenShift, Podman, Docker, Kubernetes.

Application Server: Apache Tomcat Server, WebSphere Application Server, DataStage

ELK stack, Prometheus, Grafana, Kibana, Dynatrace

Service Mesh, Redis, Redhat Quay

CI/CD Tools: Jenkins, Ansible, Terraform

Markup/scripting Languages: Yaml, Bash shell scripting, Python

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Desktop support responsibilities are:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Looking for valet driver with minimum 4yrs of driving experience.

1) Able to work at night from 8pm to 4am

2) Must have at least 4yrs of driving experience

3) Able to work on Friday, Saturday and Holiday eve

4) Team oriented

5) Able to drive customer car from Point A to point B safely

Only serious candiate need apply.

Do whatsapp or message to 96386497. Do NOT call. Only interested people apply.

Job Description:

• Assist in the daily operation of clinic
• Attend to walk-in patients and phone calls
• Appointment booking for patients
• Handle patient's registration and data entry
• Collection of payment from patients
• General administrative duties in the clinic, as assigned by the clinic manager

Requirements:

• Minimum N/O levels or above
• No experience needed willing to learn on job
• Able to start immediate

Interested candidates, do submit your resume to [email protected]

All qualified applicants, please send in your resume to: [email protected]

EA Personnel Name: Audrey Chan Yu Jing
EA Personnel No: R1104782
EA License No: 99C4599

Job Description:

• Carry out security governance and compliance checks and enforcement
• Communicate agencies and Government's policies and directives as required
• Conduct preliminary gap analysis on emerging policies such as IM8 new requirements and provide advice/assistance to project teams
• Perform incident reporting, incident investigating, and closure with all internal and external parties.
• Track and monitor incidents and work with project teams to ensure closure and timely reporting
• Facilitate and track closure of VDP, VA and PT reported findings
• Perform verification of scorecard submission and carry out reporting
• Facilitate GOI/GSTI information dissemination, and perform tracking and reporting to GIROC/GITSIR on required polls
• Assist project teams to identify ICT security risks and implement security measures and to meet compliance with MCCY and IM8 security policies
• Assist in the dissemination of IT Advisory or security eDMs
• Perform analysis of phishing recalcitrant and conduct training/briefing when required
• Perform security briefings, DLP assessments to detect anomalies and to report to CIO/CDO, when required.

Karin Chan Wei Kien

EA Personnel No: R1104584

Recruit Express Pte Ltd | EA No. 99C4599

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

• Contribute to the completion of project milestones, organize own work to meet project task deadlines and communicate progress on scheduled projects.

• Lead or support major equipment related investigations and implement equipment corrective or preventative action and performance improvements.

• Organize testing associated with the development of new process technologies and the support of new product introductions and tech transfers.

• Ensure integrity and compliance of data according to Standard Operating Procedures.

• Coordinate all work on scheduled projects (personnel activities, documentation and outside resources).

• Perform other tasks necessary to support site compliance to Center and regulatory requirements.

• Support cleaning program by performing swabbing and visual inspection of equipment.

• Assist in document preparation and training.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Our Client, US established MNC company
• E&I Engineer
• Monday to Friday: 7:45am - 4:45pm
• Location: Jurong Island, Singapore
• Basic Salary: $5500 - $6900(Based on experience)
• Completion Bonus

The Talent

• Bachelor's Degree in electrical engineering, instrumentation or maintenance engineering
• Min 3 years of experience in Electrical and Instrumentation Maintenance in chemical, petrochemical or pharmaceutical plants operations
• Knowledge of field instrumentation, electrical systems, control systems
• Excellent in communication and interpersonal skills
• Ability to stay current with new technologies
• Able to start in a short notice / immediately

The Job

• Expert in E&I equipment failures and ensures the reliability of equipment
• Troubleshoots critical and major plant issues related to E&I, participate in Root Cause Analysis to identify solutions
• Troubleshoot and maintain PLC
• Expertise in maintaining electrical system, switch-gear, transformers, MV/LV switchboards, fire alarm and CCTV
• Mentor technicians in executing preventive and corrective maintenance tasks
• Ensure the plant HSE standards environment

Next Step

• Prepare your updated resume
• Simply click on 'Apply here' to drop your resume or email to [email protected]
• All shortlisted candidates will be contacted.

Location: JURONG

Working Hours: Monday - Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Salary: $12/hr

Job Responsibilities

* Contact leads to verify their interest in community health programmes such as Functional Screening and Community Health Posts.

* Assist in onsite operations during community health screening events

* Assist in collation of data for phone calls and appointment

* Carry out projects / assignments as and when assigned

Job Requirements

* Min O/A level or Nitec or Diploma Holder in any discipline

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C459

Timing :
- Any 5 days in a week (1 weekend inclusive PH)
- 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours

Requirement :
- Have to work 1 weekend
- Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:
Provide excellent customer service to the patients
Serving of food and drinks to patients and clearing it once patients have finished their meals
Checking food served against patient meal orders
Assist in inventory management
Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
Assist nurses to meet patient's nutritional needs
Maintains levels of confidentiality and discretion of the patients.
Any other ad-hoc duties as assigned by Manager

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are hiring Contract Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Ad-hoc duties

Job Requirements

• Min N/O/A Levels or Diploma in any studies are encouraged to apply
• Able to commit on 3 months
• Customer service experience required
• Willing to walk and stand for long hours, dealing with patients in close contacts and comfortable to work in a hospital settings
• Office hours/Shift available

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]


Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

We are looking for temporary Customer Service (Healthcare) to be outsourced to clinics/hospitals!

Job Scope:

• Receptionist duties
• Answer calls
• Register patients
• Arrange appointments

Requirement:

• Minimum 'N' Levels
• No experience needed - Training Provided
• Must be able to commit to 3 months or more

Apply now by sending your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Alyssa | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Thomson Road

Working days/hours:

- Any 5 days work week Mon to Sun

- AM Shift 7am to 430pm - $12/hr

- PM Shift 12pm to 9.30pm - $14/hr

- Rostered shifts

Job Description:

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquiries of patients and visitors including phone enquiries.

- Perform wheelchair cleaning

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are looking for a talented Software Engineer with strong expertise in Python, Shell Scripting, Unix, and Automation. The ideal candidate is a self-starter who thrives in a fast-paced environment and can join immediately to contribute to mission-critical projects.

Key Responsibilities:

• Develop, test, and maintain Python scripts for automation and application development.
• Create and manage Shell Scripts for process automation and system management.
• Perform system administration and maintenance on Unix/Linux platforms.
• Design and implement automation workflows to streamline operations.
• Collaborate with cross-functional teams to gather and analyze requirements.
• Troubleshoot and resolve technical issues promptly.
• Ensure the security, reliability, and scalability of automated solutions.

• Min 5+ Years of experience as Software Developer
• Proficiency in Python programming, with a focus on scripting and automation.
• Strong knowledge of Shell Scripting
• Hands-on experience with Unix systems.
• Familiarity with automation tools and frameworks.
• Strong problem-solving and analytical abilities.
• Immediate joiner preferred

Responsibilities:

· Perform concept and detailed design of offshore lifting arrangements and steel structures, such as lifting appliances, lift points, lift arrangements and grillage and seafastening.

· Perform structural calculations and prepare technical design reports.

· Review structural deliverables (construction reports and drawings).

· Perform quality control on deliverables prepared by colleagues.

· Contribute to a continuously improving and learning organization by i.e. actively sharing knowledge and experience and identifying and providing follow up subjects for improvement.

Qualification:

• Bachelor or Masters degree in Offshore Engineering, Civil Engineering, Mechanical Engineering or Similar.
• Open to Fresh graduates
• Affinity with structural engineering, project preparation and execution of offshore projects.
• Excellent analytical, practical and pragmatic skills.
• English proficiency in speaking and writing.

At TE Connectivity, we believe that data and AI are strategic drivers for future success. We are building a world-class advanced AI team to solve complex strategic problems and deliver topline growth and operational efficiencies across our business units. As a Staff Generative AI Engineer, you will play a crucial role in developing and implementing cutting-edge generative AI solutions to drive innovation and efficiency in our products and processes.

Job Responsibilities:

Generative AI Development:

• Design, develop, and implement state-of-the-art generative AI models and algorithms
• Optimize and fine-tune existing models for specific use cases within TE Connectivity
• Collaborate with cross-functional teams to identify and prioritize generative AI applications

MLOps and Deployment:

• Develop and maintain efficient MLOps pipelines for generative AI models
• Ensure smooth integration of generative AI solutions into existing systems and workflows
• Optimize model performance and scalability for production environments

Prompt Engineering

• Develop and refine prompt engineering techniques to optimize generative AI model outputs
• Create and maintain a library of effective prompts for various use cases within TE Connectivity
• Train team members on best practices in prompt engineering and efficient interaction with AI model

Technical Skills:

Demonstrated expertise in prompt engineering for large language models (LLMs) and other generative AI systems

• Experience with prompt optimization techniques, including chain-of-thought prompting, few-shot learning, and instruction fine-tuning
• Familiarity with prompt engineering tools and frameworks

Prompt Engineering Proficiency:

• Proven track record of improving AI model performance through advanced prompt engineering techniques
• Experience in developing prompt strategies for diverse applications, from natural language processing to multimodal AI systems
• Ability to create and implement prompt templates that ensure consistent and high-quality AI-generated outputs

Job Requirements:

Education and Experience:

• Master's or Ph.D. in Computer Science, Machine Learning, or a related field
• 8+ years of experience in AI/ML, with a strong focus on generative AI technologies
• Proven track record of developing and deploying generative AI solutions in production environments

Technical Skills:

• Expert-level proficiency in Python and relevant AI/ML frameworks (e.g., PyTorch, TensorFlow)
• In-depth knowledge of generative AI models (e.g., GPT, DALL-E, GANs, VAEs,Claude)
• Strong background in natural language processing, computer vision, or multimodal AI
• Experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools

Problem-Solving and Innovation:

• Excellent problem-solving skills with the ability to tackle complex AI challenges
• Innovative mindset with a passion for exploring new AI technologies and applications

Communication and Collaboration:

• Strong communication skills to explain complex AI concepts to both technical and non-technical stakeholders
• Ability to work effectively in cross-functional teams and mentor junior AI engineers

Join our team at TE Connectivity and be at the forefront of generative AI innovation in the manufacturing and technology sector. Apply now to contribute to our world-class advanced AI team and help shape the future of intelligent connectivity solutions.