Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

• Review soil profile and perform geotechnical design calculation for preliminary studies.   
• Lead in the preparation of detailed design reports, calculations, and drawings.   
• Perform geotechnical analysis and geotechnical findings.   
• Responsible for geotechnical design development and assessment including ground improvement works, foundation design, ERSS and Instrumentation    
• Oversee feasibility studies and prepare weekly reports & work programs.    
• Conduct site surveys, monitoring and review instrumentation readings, also involved in Risk Management    
• Prepare and compile technical reports and drawings.    
• Plays a key role in client management and client satisfaction.   
• Liaison with project stakeholders, clients, other consultants, contractors, relevant authorities.   
• Assist with authority submission requirements for geotechnical works.   

• Understand the end-to-end product topology from infrastructure and application perspective. Identify risks early on and ensure they are addressed before they become actual problems, whenever possible.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Measure and optimize performance, and solve issues across the entire stack: hardware, software, application, and network.
• Identify parts of the system that do not scale or are instable, provide alleviating measures and drive long term resolution of these problems.
• Becoming SME on VAS Issuer products and analyzing complex systems from a reliability and resilience perspective.
• Engage with stakeholders to regularly interact and discuss the roadmaps and robust supportability aspects. Should be able to drive agenda for better operational functioning and understand agile way of performing tasks and initiatives.
• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
• Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.
• Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation
• Design and implement creative solutions to operations problems, incidents, or outages such that these problems remain fixed and, as a result, driving down the burden of toil.
• Providing technical assistance to perform and run blameless root cause analyses on incidents and outages aggressively looking for answers that will prevent the incident from ever happening again
• Provide Level 3 on-call support (based on rotation)
• Spread SRE culture, create standard SRE documentation and report templates. Provide guidance and technical expertise to junior team members and encourage the learning culture within the group and fostering innovation.

Preferred Skills

• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.
• Ability to develop tools and scripts to support automation need.
• Coding experience beyond simple scripting
• 7+ years of development experience with Java, SQL, Automation, bug fixing, handling Production & Application operations
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Excellent knowledge of Docker and Kubernetes, including design, build and maintenance of k8s environments.
• Knowledge of two or more platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and noSQL database platforms is also expected
• Good working knowledge of TCP/IP, routing, and data centers.
• Linux systems engineering capabilities and network analysis expertise are great to have.
• Strong work ethic, leadership skills, excellent judgment and good time management in prioritizing work, and the ability to work in fast paced, team-oriented environment.
• Outstanding analytical, problem-solving skills and willingness to investigate complex problems, a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Strong critical and strategic thinking skills to handle both the big picture and crucial technical decisions
• Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it
• Experience in designing, integrating, developing web services and REST/JSON APIs.
• Knowledge in Java or related technologies would aid in bug fixing, understanding the products supported better and to support integration related issues.
• Need to have an excellent systems and product architecture understanding from application components and infrastructure perspective such as network, load balancer, firewall, gateway services etc.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.
• Strong collaboration skills and ability to take ownership of problems when navigating ambiguity
• Willingness to work outside with a strong technical aptitude and excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Responsibilities:

• Lead the commissioning and qualification processes for benchtop and process equipment
• Conduct qualification activities for analytical laboratory equipment, including HPLC and GC-MS.
• Author DeltaV recipes for system functionality.
• Develop MES (Manufacturing Execution System) recipes using platforms such as Siemens OpCenter / XFP, PAS-X, and Syncade.
• Conduct cleaning validation activities with a specific emphasis on CIP for pharmaceutical manufacturing equipment and processes.
• Develop and execute cleaning validation protocols, ensuring compliance with regulatory requirements and industry standards, especially in the context of procedures.
• Perform risk assessments and gap analyses related to CIP processes and equipment.

Requirement:

• Bachelor's degree in Chemical Engineering, Pharmaceutical Sciences, or a related field.
• Commissioning and qualification experience is a added advantages.
• DeltaV recipe authoring.
• MES recipe authoring (Siemens OpCenter / XFP, PAS-X, Syncade).
• Proven experience in cleaning validation within the pharmaceutical industry.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Design, implement, and maintain scalable and efficient data pipelines using SAS, Spark, Python, and PySpark.
Ensure the smooth flow of data from various sources to destination systems.
Utilize SAS, Spark, Python, and PySpark for efficient data processing.
Design and implement data models to support business requirements.
Work closely with data architects to ensure data models align with organizational needs.
Implement data quality checks to ensure accuracy and consistency.
Adhere to data governance policies and maintain data integrity.
Optimize data processing and query performance using SAS, Spark, Python, and PySpark.
Identify and resolve bottlenecks in the data pipeline.
Collaborate with data scientists, analysts, and business stakeholders to understand data requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a Data Engineer with expertise in SAS, Spark, Python, and PySpark.
Experience with big data technologies and distributed computing.
Proficient in SAS, Spark, Python, and PySpark.
Strong problem-solving and analytical skills.
Excellent collaboration and communication skills.
Familiarity with data security and privacy best practices.
Experience with big data technologies such as Hadoop is a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

To be responsible for engineering activities in product improvement/engineering projects; performs engineering analysis, equipment and process set up, carry out risk assessments and validations as well as production implementation for completed projects.

Job Responsibilities

• Participate in product improvement/engineering projects, and responsible for engineering activities.
• Take the lead in problem-solving and action planning in project management.
• Perform risk analysis (FMEA) to define process flow and control plan.
• Perform equipment qualification and process validation for product improvement/engineering projects.
• Provide technical advice and guidance to junior engineers and other departments.
• ·Ensure projects are implemented in line with the schedule and budget.
• Optimize new/improved process parameters to further improve product quality and overall equipment effectiveness.
• Explore new processes to improve product quality or productivity.
• Be responsible for the successful transfer of new/improved processes/methodologies into production with good process margins and inline controls.
• Involved in hands-on execution of manufacturing operations.
• Provide operational training for operators or related personnel.
• Manage administrative duties as well as ad-hoc projects assigned by immediate superior.

Job Requirements

• Minimum a Bachelor's Degree in Mechanical/Industrial/Manufacturing/ Biomedical Engineering related disciplines or equivalent.
• Good mechanical or material aptitude and knowledge.
• Good experience of manufacturing process and cGMP manufacturing.

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Contact me at @minghuiiiii

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

• Responsible for all assigned jobs and ensuring the quality of such repairs are in accordance with the standard time and requirements.
• Exercise due care in handling vehicles under your repair, to use seat covers, floor-mat paper, steering wheel covers and fender covers at all times.
• Upgrade yourself with product knowledge, technical skills and fulfillment on Company’s learning path.
• Maintain accurate daily record of job card to enable proper time analysis.
• Responsible for maintenance and cleanliness of all workshop equipment, special tools (Piwis tester ii) and company hand-tools provided by company.
• To observe work bay and the workshop areas including the engine room, ensuring cleanliness and tidiness at all times.
• To ensure proper uniform and safety shoes are clean and presentable.
• Abide with all safety rules and regulations relating to the use of chemicals spray, flammable chemical/fuels, machinery and tools.
• To seek advice or consult the diagnostics specialist/workshop supervisor/workshop executive in the instance of any doubt or difficulty concerning repairs/servicing.
• Report the status of the repairs or additional works to workshop supervisors and service advisors.
• To follow safety regulations for all high voltage vehicle according to government and Company’s guidelines, HV or EIP are allowed to work on these vehicles only.
• Any other suitable duties assigned from time to time by the management.

JOB REQUIREMENTS

• Technical training (as automotive technician, industrial (technician)
• Vocational training at an automotive dealership or at a similar facility
• Driving licence
• Experience with prestige vehicles
• Team orientation and customer focused attitude

Please forward resume to [email protected]

or whatsapp Christobel 8894 1614 for a quick reply.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage cybersecurity projects & coordinate with customer to deliver security solutions and initiatives timely.
• Monitor, investigate and develop strategies to lead security incident responses efforts and recover from security breaches.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 2-4 years of relevant experience
• Preferably with Vulnerability Assessment & Risk Assessment experience
• Strong knowledge and understanding of IT infrastructure and security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Kasagi

Kasagi is a haven for anime fans of all backgrounds, providing a platform for artists, writers, animators, musicians, programmers, and more to collaborate and celebrate their shared passion. At Kasagi, we empower one another by democratising the process of funding, creating, and enjoying the anime art form we all treasure.

Kasagi breathes life into beloved anime characters, allowing them to share their daily routines and interact with us in their free time. This connection fosters a deep bond between fans and their favourite characters, while Kasagi acts as a gateway to preserving the essence of anime for future generations to experience and love just as we do.

Under the Kasagi brand, we are also launching anime-related lifestyle tech products in Q1 2024.

What you can expect to work on

• Iterate rapidly on build cycles: Work through sprints to write clean code from frontend, to backend, smart contracts in a way that takes our future roadmaps in mind
• Align across departments: Ensure that cadence of building is aligned across concurrent build phases, breaking down tasks and prioritising
• Maintain high standards for code: Maintain a balance between trade offs such as speed, security, scalability and more during the build phases
• Attract and groom engineering talents for Kasagi Labo: Exceptional engineering talents are rare and we need to be able to attract them

• Relevant experience: Have 5+ years as a Senior Software Engineer in a fast paced iterative product environment
• Interest in Anime: Have demonstrable experience or interest in Anime and / or Anime related industries
• Technologies: Comfort with picking up new technological tools across frontend, backend, platform and blockchains, with brownie points for following technologies:
• Next.js on Vercel
• Supabase
• AWS
• PostgreSQL
• JavaScript
• TypeScript
• Python
• Solidity
• Ethereum
• Kotlin
• Android
• Swift
• iOS
• Communication: Have strong communication skills to align between both internal and external stakeholders
• Team player: Have desire to take ownership of projects and work with a team that is highly driven to push them through

• On The Edge of Innovation: Comfortable picking up and working on the latest technologies, such as Generative AI, Blockchain and more

Benefits and why you’ll love working with us

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and entertainment trends.
• Flat Organisation. Our team is a community, we work together as a team from all levels in a true decentralised spirit

• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• To lead a group of Production Technicians in the safe and smooth running of the production.
• To assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost-efficiency.
• To troubleshoot plant/equipment/quality issues and recommend counter-measures.
• To monitor and ensure plant equipment integrity and reliability.
• To assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• To train and develop team members.

• Applicants should possess a Degree in Chemical Engineering or its equivalent
• Applicants should have knowledge of process control and troubleshooting, and hands-on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, ability to take the pressure, and able to communicate well with other

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,300 with AWS + Bonus
• Chemical Manufacturing Plant, Jurong Island
• Transport Provided at the designated area
• 12 Hours shift role (8am - 8pm/ 8pm - 8am)

Responsibility:

• User ID Control Management (Manage and Administer User ID and privileges access control for registration/modification/deletion/relocation and check.
• Perform as security officer for systems used by the bank.
• Maintain the efficiency and integrity of data on systems by conducting monthly System Review and annual User ID Review.
• Implement ad-hoc mission assigned by Section Head including support of other entities located in Asia & Oceania area.
• Support other departments/sections/division in starting new business/products on ID Management and Control
• Supporting other ad-hoc tasks including daily email requests and matters on User ID
• Supporting Internal and External Auditors requirements and requests
• Support in UAT for existing and new systems
• Any other administrative tasks that may be assigned by the superior

Requirements:

• Diploma holder with at least preferably 1 year of relevant experience
• Good to have knowledge of basic PC and administrative skills
• Teamwork spirit, possessing strong communication and interpersonal skills.
• Independent and fast learner

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job scope-

The Real-Time Security Event Correlation team within Cyber Security Operations organization provides automated monitoring and notification of security events. This will involve working directly with security teams across the Bank’s Global Information Security department as well as Bank application teams to elicit requirements and to interface with the technology team which administers Splunk. You will also be joining the team as we are migrating to Splunk from another SIEM application and look to start our next phase of SIEM modernization.

Required Skills:

·Strong working knowledge of the Splunk Platform and its Search Processing Language

·Experience in log parsing, lookups, field transforms/extractions using regular expressions

·Experience writing and tuning detections

·Creative problem-solving and the ability to tackle unique, complex projects

·Demonstrated commitment to training, self-study and maintaining proficiency in the technical cyber security domain

·Ability to work in a fast-paced environment where business needs/priorities may change

·Self-driven, collaborative, and able to work with minimal oversight

·Ability to navigate and work effectively across a complex, geographically dispersed organization

Desired Skills:

·A broad knowledge of information security principles

·Experience with other SIEM solutions

·Experience with CI/CD technologies

Susmita Sahu
Direct Line: 6697 7886
EA License No: 91C2918
Personnel Registration Number: R23114076

• Technical Support

Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

• Quality Operation

Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

• Process Optimization

Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

• Problem-Solving

Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

• Product Improvement

Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

• Investment audit & asset management support

Coordinate investment audits in close collaboration with other functions and conduct periodic physical asset inspections. Support annual inventory check if needed.

For interested applicants, can send in your application via email: [email protected]

Tele @jesswongie OR WA 96503173 for more info

EA Personnel: Jessie Wong Yuan Si

C.E.I : R2197171

Company Registration No: 99C4599

Recruit Express Pte Ltd

We are seeking a talented and experienced Data Engineer cum SAS Consultant to join our team. The ideal candidate will possess a strong background in data engineering, SAS programming, and proficiency in Python and Spark or PySpark. The role involves designing, developing, and implementing data solutions while leveraging SAS tools to provide insightful analytics. The candidate should have a passion for data, strong problem-solving skills, and the ability to work collaboratively in a dynamic environment.

Key Responsibilities:

1. Data Engineering:

• Design, develop, and maintain scalable and efficient data pipelines for large volumes of structured and unstructured data.
• Collaborate with cross-functional teams to understand data requirements and implement solutions that meet business needs.

• Utilize SAS programming skills to extract, transform, and load (ETL) data for analytical purposes.
• Develop and implement SAS solutions for data manipulation, statistical analysis, and reporting.
• Provide expertise in SAS programming to support analytics and business intelligence initiatives.

• Proficient in Python for data manipulation, analysis, and automation.
• Experience with Spark or PySpark for distributed data processing and analytics.

• Perform exploratory data analysis to identify trends, patterns, and anomalies in the data.
• Collaborate with data scientists and analysts to deliver actionable insights from complex datasets.

• Implement data quality checks and ensure the accuracy and reliability of data used in analytical processes.
• Troubleshoot and resolve data-related issues in a timely manner.

• Create and maintain comprehensive documentation for data pipelines, SAS programs, and analytical processes.

• Work closely with business stakeholders, data scientists, and other team members to understand requirements and deliver effective data solutions.

• Bachelor's or Master’s degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on SAS programming.
• Strong proficiency in Python and experience with Spark or PySpark.
• Solid understanding of data modeling, ETL processes, and data warehousing concepts.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills.
• SAS certification is a plus.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements: