JD - PRIMARY PURPOSE JD - RESPONSIBILITIES

The Senior System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Expected skillsets >10 yrs: Wintel, Linux, Solaris, VMware, Veritas Netbackup Enterprise, EMC Avamar/Networker Project Delivery

• Gather business and/or application requirements on the infrastructure, conduct impact analysis, suggest design/re-design to integrate the change into the existing environment

• Test systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration

• Manage systems changes through established change request process & provide status reports to the relevant parties

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures

• Monitor & measure the performance & availability of systems proactively;

• implement corrective actions identified to improve performance & availability

• Monitor the agreed service level (.e.g. service request, system availability), document & maintain the configuration of the systems; provide regular reporting to relevant parties

• Execute service continuity measures, e.g. backup/restore procedures & disaster recovery plan dry run to ensure continuous operation of the business

• Ensure the management of ICT systems adhere to established ISO20000 & ISO27001 processes / procedures and ITIL best practices / ITSM and methodologies (e.g. change management, release management, incident management, problem management, configuration management)

• Manage budget, resources and schedule for system implementation / operation activities; ensure deliverables meet client requirements and quality standards

• Established facility management standards/best practices to ensure operation consistency across project/facility management teams

Customer /Team Management

• Provide systems related technical advice to customers or project team. Lead and assist in the development of bids and proposals

• Manage support resources to prioritize task allocation and schedule resource to ensure that services are not impacted

• Liaison with other associated project teams to ensure that the service is monitored, secured and operating at its optimal level

Deployment Phase

• Involve in the design, build and test of the environment infrastructure for Exchange, Lync, Ironport and other associated peripheral to deliver the whole Messaging and collaboration service

• Involve in the design, build and test of the environment infrastructure for Redhat, Google Apps, VMWare, GSA and other associated peripheral to deliver the whole Messaging and collaboration service in the cloud

• Involve in migration of users from old infrastructure to new infrastructure and manage the allocated resources to ensure successful migration

Production Support

• Ensure that the operation for Infrastructure Services are running smoothly and manage vendors such as hardware and software providers for hardware replacement and performance tuning and capacity planning

• Required to be on standby for escalation of major incident and ensuring that incident are handled according to SOP and addressed promptly

Mandatory Skills Unix

Preferred Skills Red Hat Enterprise Linux (RHEL), Vmware, Veritas - Enterprise Netbackup, Solaris

Job Description & Requirements

You will be part of regional enterprise Wintel team of a large financial institution. You will be managing day to day support , troubleshooting, maintenance of wintel servers, Exchange, O365, print services, voice infrastructure

Job Responsibilities

• Managing the availability, integrity, and performance of infrastructure environment (servers, Ms Exchange, M365, voice)
• Providing level 2 support on servers, and infrastructure
• Applying systems updates and patches
• Ensuring high availbility of all infrastructure services and constantly monitoring the servers
• participate in systems audit
• Ensuring compliance to standards, policies and procedures
• Identifying, tracking and resolving problems related to Windows server, VMware, Ms Eschange environment with application groups, internal and external IT providers
• Ensuring servers are secure and carrying out systems automation
• Managing cluster environment
• Providing support in Vmware and AD

Job Requirements

• Bachelor’s degree in IT with min. 5 years of working experience in enterprise Windows servers environment

• Comes with certification in Microsoft Wintel servers

• Proven experience in supporting Wintel servers, AD, DNS and cluster environment in enterprise environment

• Strong technical skills and proven expertise in troubleshooting

• Experience in supporting vmware, Ms Exchange, zoom or ms teams, voice infrastructure

• Experience working in ITIL is a plus

Interested candidates please email your latest experience to [email protected]

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Work location: Paya Lebar

Working hours: Mon - Fri, 9am - 6pm

Salary range: $3000 - $3800 (Depending on work experiences)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

The Job

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Contract duration: 2 years

Location: Changi (Sealand Road)

Responsibilities

• Handle telephone enquiries and front desk duties.
• Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises.
• Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out.
• Communicate charges of damaged or loss items to occupants and escalate appeals for wavier to Resorts Ops Manager for processing.
• Conduct regular inspections to ensure the Resorts are well maintained. To record and report any defect and to engage Facility Management team to schedule repairs and maintenance.
• Administer resorts’ inventories and office stationery purchases.
• Assist on issues surfaced up by the housekeeping/security team/occupants in the absence of the Resorts Ops Manager.
• Assist occupants with basic troubleshooting such as issues with equipment examples refrigerator, air-condition or TV sets.

Other responsibilities

• Function as the Point of Contact (POC) for the followings:
  With Linen Laundry Service Vendor - Coordinate with Linen Laundry Service Vendor on the dispatch and collection of dirty linens.
• Logistics & Inventories
  a. Handles linen inventory and purchasing if stock is low
  b. Co-ordinate with housekeeping team for the accounting and preparation (example defect detection) of the linens for the villas.
  c. Administer villa inventory list amendments (4, 3 and 2-bedroom villas):
• Report of shortfall/additions of inventories
• Facilitate on boarding of physical inventory lists (both normal stores and linens) to online inventory tracking list and accounting of items issued to housekeeping staff or occupants directly.

Requirements

• Diploma in Hospitality
• At least 1 year of experience in customer service / hotel operations
• Good verbal and written communication skills
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Prefer candidates with experience in mental stamping, forging, brazing, die casting, CNC machining, milling, and other metalworking techniques.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Work location: Eunos

Working hours: Mon - Fri, 9am - 6pm

Salary: Between $3200 - $3800 (Depending on work experiences)

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job description:

We are looking for a dedicated and proactive Front of House individual to support our business operation. The ideal candidate will ensure smooth running of our kiosks and courts, provide assistance and to meet the needs of customers.

Responsibilities:

• Perform general administrative tasks such as check messaging system for bookings, responding to emails, and managing calendars
• Assist in preparing and organizing documents, reports, draft emails
• Maintain and update records and databases
• Provide excellent customer service to clients and visitors
• Handle inquiries and resolve complaints in a professional and timely manner
• Assist in managing inventory and ordering supplies
• Assist in organizing and coordinating events and functions
• Adhere to company policies and procedures
• Perform other administrative duties as assigned
• Serve finger food and drinks to customers
• Know how to use the beer tap

Requirements:

• Strong customer service skills with a polite, friendly and professional demeanour
• Proficient in MS Excel and other MS Office applications
• Excellent communication and interpersonal skills
• Basic knowledge of retail operations
• Level 1 food safety and hygiene certification is a plus (Food handling requirements)
• Ability to multitask and prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information
• Must be eligible to work in Singapore
• Able to work from 10am-6pm, based on scheduling

If you are a self-motivated individual with excellent organizational and communication skills, love meeting people, enjoy sports, we would love to hear from you. Please submit your application along with your resume and cover letter.

Seeking for Mobility Service Specialist

Duration: 1 Year Contract

Flexible Work Hours: 10AM - 7PM / 9.00AM - 6.00PM

Work Location: Central

Team Introduction:

Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility

Responsibilities:

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements :

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity
• Coordinator to liasie with chinese stakeholders, mandarin is essential

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/details/10523

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We are seeking a highly skilled and experienced senior person to lead our enterprise architecture and AI initiatives. A successful candidate will have a global responsibility to lead number of AI initiatives and will also be a senior leader in Singapore to ensure coordination and collaboration across data science and technology talent, aligned with commercial priorities.

Main Responsibilities:

• Lead the coordination and management of our AI team to develop innovative AI solutions that align with LDC business objectives. Oversee multiple AI projects, ensuring timely delivery and adherence to scope.
• Define and implement AI strategies, roadmaps, and timelines in collaboration with various commercial and technical stakeholders. Promote synergies between AI, Data Science and Analytics at a global level.
• Provide technical guidance and mentorship to AI team members. Establish a framework of technical standards and procedures for delivery of AI projects.
• Cultivate external connections with academia and startups to stay at the forefront of AI innovation. Engage with academic institutions to facilitate knowledge exchange and explore opportunities for joint research projects.
• Manage appropriate vendor relationships and workloads effectively.
• Regularly report to executive steering committees on the progress of AI initiatives and ensure their successful implementation.

Experiences:

• At least 10-15 years of relevant working experiences
• Proven experience in leading AI and data science projects, with a strong track record of delivering results
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals
• Experience in managing vendor relationships and overseeing complex projects with multiple stakeholders
• Knowledge of the commodity trading industry and its unique challenges and opportunities is a plus
• Experience in implementing and managing AI centers of excellence
• Familiarity with enterprise architecture frameworks and digital innovation processes
• Previous experience working in a global organization with a diverse and distributed team
• Strong strategic thinking and problem-solving abilities, with a focus on driving business value through technology and innovation
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

Technical Skills:

• Knowledge of data science programming languages such as Python
• Proficiency in data science workbench tools and platforms
• Extensive knowledge of data management and data engineering principles
• Knowledge of enterprise architecture
• Experience with innovation and R&D processes, including the ability to drive and manage research projects

Academics:

• Degree/ Masters in Computer Science/ Mathematics/ Physics/ Statistics/ Economics or related field of study

Programme Executive

• Working days: 5.5days
• Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Working location: Eunos & Around Welfare Home
• *require to visit other welfare home for meeting
• Salary range: SGD 2600 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

An Infrastructure Engineer is responsible for designing, building, deploying, and maintaining the IT infrastructure that supports a company's operations. This includes hardware like servers, storage devices, and networking equipment, as well as software like operating systems, databases, and virtualization platforms.

Design and Architecture:

• Designing and planning the infrastructure to meet the organization's needs.
• Creating and maintaining technical documentation for the infrastructure.
• Ensuring the infrastructure aligns with industry best practices and security standards.

Implementation and Deployment:

• Deploying and configuring hardware and software components.
• Integrating new infrastructure components with existing systems.
• Performing system upgrades and migrations.

Maintenance and Support:

• Monitoring system performance and identifying potential issues.
• Troubleshooting and resolving technical problems.
• Performing regular maintenance tasks like backups, updates, and security patches.
• Providing technical support to end-users.

Security:

• Implementing security measures to protect the infrastructure from threats.
• Conducting regular security audits and vulnerability assessments.
• Responding to security incidents and implementing corrective actions.

Automation:

• Automating routine tasks to improve efficiency and reduce errors.
• Developing scripts and tools to streamline infrastructure management.

REQUIREMENTS

• Strong understanding of networking concepts (TCP/IP, routing, switching).
• Proficiency in server administration (Linux, Windows).
• Knowledge of virtualization technologies (VMware, Hyper-V).
• Familiarity with scripting languages (e.g. Bash).
• Problem-solving and troubleshooting skills.
• Excellent communication and documentation skills.

Sales Engineer

Location: Loyang Way
Working Days: Mon - Fri
Working hours: 830 a.m. to 530p.m.
Salary: $3,000 - $4,500 (depends on experience)

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

We are looking for individuals who are enthusiastic, energetic and have a passion for service to represent Morton's in the dining room and bar with flawless service and Genuine Hospitality.

Responsibilities

• Presenting menu and giving food & beverage recommendations
• Taking and placing orders
• Managing guest experience and ensuring guest satisfaction
• Removing plates and glasses
• Closing and delivering checks
• Setting tables, clean and restock condiments and supplies, and other side duties as assigned

Requirements

• Positive attitude with good communication skills
• Team player
• Service oriented
• Minimum 1 year F&B experience
• Singaporeans only

We are looking for Project Engineer to join our fast and growing team. You will be working with stakeholders on the following:

Job Description

• Execute and manage the project and responsible for the quality of work produced by the team and sub-contractor(s).

1. Projects
2. Documentation
3. Acceptance

• Co-ordinate, plan, conduct and manage the various activities within the project team, with the subcontractor(s), customers and document the progress of the project.

1. Project Schedule & Planning
2. Team Management
3. Risk Management
4. Prepare and Conduct PMR, PDR & CDR
5. Project Meeting
6. Knowledge sharing and conduct training
7. Prepare Operator and Maintenance Manual
8. Prepare and Conduct Installation, Checkout, Inspection and Testing
9. Conduct Factory Acceptance Test and On-Site Acceptance Test

Requirements:

• Degree with at least 3 years or Diploma with at least 5 years in Engineering related field
• Strong organisation skills and meticulous
• Team player with good communication and interpersonal skills
• System knowledge such as RFDF, EOIR & Radar will be added advantage
• Able to travel within a short notice is a plus
• Candidates with strong background will be considered for role of "Project Manager"

Interested applicant can click on 'Apply' or send updated CV to [email protected]. We regret to inform that only short-listed applicants will be notified.

Requirements:

• Experience: minimum 4+ years in AWS cloud engineering(L2/L3) roles, specifically in support/operations.
• Must be experience with L2/L3 on GCC and GCP.
• Technical Skills:
  • Strong expertise in AWS services setup/management (at a min. S3, IAM, EC2, SageMaker, AWS Networking), monitoring tools, and scripting languages (Python, Bash).
  • Knowledge of Databricks platform and managing AWS infrastructure for Databricks on AWS environments.
  • Experience implementing and managing AWS resources on GCC framework for Singapore-based government agencies
• Certifications: AWS Certified Solutions Architect/Developer/DevOps Engineer preferred.
• Soft Skills: Excellent problem-solving skills, strong communication, and a proactive approach to managing cloud infrastructure and fairly complex customer driven operations processes.

This role requires someone detail-oriented, proactive, and comfortable in fast-paced cloud environments.

Job Description

• Prepare project schedule in either MS Project or Oracle Primavera P6.
• Cost loading to the baseline programme
• Monitoring Critical path and Earn Value Management (EVM) analysis
• Prepare impact analysis for EOT claims
• Prepare working programme and float analysis
• Document control for relevant EOT event
• Monthly progress report and resource monitoring
• Handle on the change control

Requirements

• Degree/Diploma in Civil Engineering/Mechanical Engineering or any other engineering field with minimum 3 years of experience in project planning roles.
• Possession with CAPM or PMP certification will be an added advantage.
• Good analytical, communication and problem-solving skills
• Team player
• Strong analytical, critical, and logical thinking skills.
• Able to work independently with minimal supervision.

RESEARCH ENGINEER

Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

Sonar is looking for a passionate Research Engineer who loves to explore ways to improve our products using LLMs. You will be part of our Research and development team, which drives the innovation of new technologies that power our products.

The impact you will have

With your domain expertise and experience, you will guide Sonar in the new era of AI. You will explore state-of-the-art LLMs and new feature ideas that help push our products to the next level. By prototyping and deploying visionary features, you are preparing the next generation of our Clean Code solution that is loved by millions of developers around the globe.

On a daily basis, you will

• Have fun in an expert team full of creative and passionate researchers
• Stay up-to-date with the advancements of LLMs in the industry
• Discuss and qualify new innovation opportunities for our products that leverage LLMs
• Prototype and evaluate new AI-powered product features for developers
• Together with the engineering team, contribute to the deployment and maintenance of our LLM features

The skills you will demonstrate

• You received a university degree
• You have a good understanding of the overall architecture and building blocks of LLMs
• You have hands-on experience with deploying AI-related features in software products
• You have sound programming skills and are familiar with modern software development tools (e.g. CI/CD, Docker, Kubernetes)
• You have solid cloud computing experience (preferably with AWS ecosystem).
• You have a product mindset and can easily collaborate with PMs and UI designers to adapt our new features to user needs.
• You are fluent in English, both written and spoken, and can understand and explain complex technical topics

Why you will love it here:

• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.

• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!

• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).

• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.

We prioritize Diversity, Equity, and Inclusion:

At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.

We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

The Cloud Infrastructure Engineering team builds and manages the foundational blocks of ClickHouse Cloud data plane end-to-end. This includes compute, networking, security, and a multi-cloud, multi-region architecture that provides a reliable and scalable managed ClickHouse

experience for ClickHouse Cloud customers. Our team is looking for highly skilled and experienced cloud infrastructure software engineers to join our team, who will be responsible for designing, deploying, and maintaining our infrastructure.

What will you do?

● Architect and build a robust, scalable, and highly available distributed infrastructure.

● Build a cutting-edge cloud-native platform on top of the public cloud, and automate our cloud resource management.

● Work closely with our ClickHouse core database development team, and security team and partner with them to produce the SAS offering.

● Work on routing and traffic components to improve the reliability and scalability of our cloud service.

● Systematically improve availability by applying industry and distributed systems best practices.

● Design and build security components & tooling: firewall, PKI and certificate infra, zero trust network, etc.

● Improve performance and cost efficiency of our infrastructure.

About you:

● You have 5+ years of relevant software development industry experience building and

operating scalable, fault-tolerant, distributed systems.

● Software development experience in Go, C/C++, Java, or similar.

● Experience with cloud technologies such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.

● Experience developing cloud infrastructure services, preferably with Kubernetes.

● Experience developing cloud native edge or service mesh services, preferably with envoy and Istio.

● Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.

● Understanding of network topologies, protocols, and security principles, such as VPNs, firewalls, and load balancers.

● Knowledge of cloud security best practices, including encryption, access controls, and compliance standards like SOC2 and GDPR.

● You have excellent communication skills and the ability to work well within a team and across engineering teams.

● You are a strong problem solver and have solid production debugging skills.

● You are passionate about efficiency, availability, scalability and data governance.

● You thrive in a fast paced environment, and see yourself as a partner with the business

with the shared goal of moving the business forward.

● You have a high level of responsibility, ownership, and accountability.

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

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