Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

About Bytedance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

Nuverse is a gaming business unit in ByteDance. The Game Technology team is playing a significant role in the whole life cycle of the game. We are responsible for the development, testing, operation, SRE, and quality assurance of the user and operating system, and give strong support for game developing and publishing. Providing comprehensive and systematical solutions, support the good operation and commercialization of the game. Responsible for the design and implementation of the deployment architecture of the game's overseas game business, and ensuring the good operation of online services.

Job Description:

1. Participate in the construction and operation and maintenance of offline and real-time data warehouses for game business;

2. Participate in the optimization of the data ETL process and solve ETL-related technical problems;

3. Participate in data governance work under complex data link dependencies and multi-data content ecology;

4. Relying on ByteDance's big data solutions, quickly implement data solutions in the business.

Qualifications

Minimum Qualifications：

1. Bachelor's degree or above in computer-related majors, with more than 4 years of big data-related work experience;

2. Master most of the big data-related technologies such as Hive, Yarn, Spark, Flink, Kafka, HBase, understand their principles and be able to complete performance tuning;

3. Proficient in using HQL, and master at least one of Python, Java, Scala, and GO;

4. Familiar with the Linux operating system and proficient in Shell programming;

5. Be proactive at work and be able to independently analyze and solve problems;

6. Be responsible, have good communication skills and teamwork ability;

Preferred Qualifications:

1. Experience in the gaming industry or managing platform-type internet products will be an advantage.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Contribute to Life Science projects for Antaes Asia clients
• Review and familiarize with Automation systems used on site.
• Execute and review SAT protocol/reports.
• Assist Automation Engineer in commissioning.
• Support Engineers in documentation (SOPs, Work Instructions, Risk Assessments etc).
• Assist Engineers in creating and reviewing maintenance procedures / maintenance plans.
• Support Automation System PQ.
• Provides trouble shooting / continuous improvements to processes / systems. Maintain high GMP standard meeting the regulatory expectations such that the site is always inspection ready.
• Monitor and enforce compliance measures (including Data Integrity and safety) within their specific discipline to ensure inspection readiness of plant, as well as participate as an audit team member in the conduct of audits.
• Monitor and manage the DCS/PLC systems to ensure constant and reliable support to the plant at all times so as to minimize disruption to the production process.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Requirements

• 5-10 years’ experience as Pharma Engineer with Controls experience in the process / pharmaceutical industry
• Experience in Delta V system, especially batch process.
• Experience in SIL calculation and TMR system (Honeywell Safety Manager) will be added advantage.
• Experience in the Siemen PLC system will be added advantage.
• Good understanding of validation process, calibration and preventive maintenance.
• Familiar and understanding of Global Engineering Standard (GES) and understanding of industrial standards.
• Effective communication & Operational Excellence skills.
• Show high level of initiatives.
• Knowledge in Alarm management system, LCS ( Local Control Station ) with push buttons, selector switch, ammeter, voltmeter and emergency stop. FRP enclosure with ingress protection, PEMS (Portable Emissions Measurement Systems), Building management system, Urgency system & Commission automation system

• Support component selection, engineering evaluation, and testing of parts and sub-modules for vision inspection equipment.
• Develop electrical parts and sub-modules for vision inspection equipment.
• Update product design documents, drawings, and BOM (Bill of Materials).

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent.
• At least 2 years of relevant working experience
• Proficient in CAD software for electrical and schematic design, as well as PC hardware, Windows OS, and software.
• Knowledge in PCB/PCBA design, fabrication, and testing processes is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The R&D Packaging Engineer will be a part of the newly formed Sustainability Center of Excellence (COE) located in BD Singapore. The Sustainability COE is modeled after the Sustainable Medical Technology Institute (SMTI) and will have the same mandate as the SMTI. In this role, the Packaging Engineer will be responsible for execution of the broader R&D Sustainability strategy at BD. This individual will help integrate sustainability focus into programs for making changes to current products and to new product development programs in all 8 BD businesses. In particular, this individual will support Design for Sustainability efforts within BD’s R&D portfolio. This will require ability on the candidate’s part to work cross-functionally and with different stakeholders across geographies. Some travel may be required.

This is a critical role in the COE and this individual will drive activities focused on assessing and reducing the carbon footprint of BD products. The long-term vision is to have environmental sustainability become an integral part of the product and packaging development process, and the work done by him /her will be instrumental in enabling this outcome. He / she will strike a balance of fast-paced execution with thoroughness of approach, using iterative concept development informed by stakeholder feedback.

The R&D Packaging Engineer supports design, development, and validation of medical device packaging. The successful candidate will contribute to and/or lead a portfolio of packaging projects and ensure that best practices are employed and will have the opportunity to develop as an internal subject matter expert with respect to fundamental packaging materials and design. This includes test method development and alignment to existing and evolving global standards governing packaging.

This position will be accountable for supporting medium to high complexity projects, products, systems, or services within BD. Regular interaction and collaboration with R&D and project team members within each Business Unit is critical for the successful execution of responsibilities.

Job Description

• Work as part of the broader SMTI team to assess environmental impact of BD products, with focus on products in Greater Asia region.
• Work with R&D representatives to obtain feedback, make changes as necessary.
• Demonstrated understanding of translating customer needs into engineering requirements leading to specific packaging, and process specifications
• Collaboration with Manufacturing and cross-functional teams (including Manufacturing Technology, Quality, Marketing, Regulatory, Operations) across businesses to propose; assess the feasibility of; and implement packaging design, material, or process changes, including creative solutions to business or technical needs.
• Synthesize, develop, update, and optimize designs that meet requirements by understanding design space with design options and tradeoffs, managing critical parameters, leverage strong engineering fundamentals and tools and integrating manufacturing principles early in the development.
• Assess manufacturability of new packaging designs, development of packaging processes and changes to existing packaging designs and processes
• Support cost and supply continuity needs through continuous improvement, technology assessment, and innovation.
• Develop and execute packaging test methods that specify measurement equipment, test set-up, measurement systems analysis, and data analysis and align to business and regulatory requirements and needs.
• Write technical reports based on experimental investigations.
• Solve technical challenges drawing on a combination of experience, sound judgment, problem-solving skills, engineering first principles, and advanced engineering methods.
• Comply with all local, state, federal, and BD safety regulations, policies, and procedures.
• Comply with all local BD quality policies, procedures, and practices through consistent application of sound quality assurance principles.

Preferred Requirements

• Bachelor Degree in Mechanical/Packaging or related Engineering field is required.
• Minimum 2-3 years of packaging experience, preferably in medical device or food contact packaging.
• Experience/knowledge with CAD tools for packaging design
• Demonstrated understanding of different packaging solutions available to designers, including flexible and rigid packaging applications, familiarity with packaging materials and their limitations.
• Experience with forming, sealing process and tooling design and development for form/fill/seal, flow-wrap, pouch solutions.
• Experience with fabrication process to ensure manufacturability.
• Basic understanding of statistics and design of experiments.
• Knowledge of the following standards: ISO 13485, ISO 11607, and ISO 14971.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

We are seeking an experienced Senior DevOps Engineer to help automate and streamline our development, deployment, release and production processes at Spark.

Roles and Responsibilities

• Build and set up new development tools and infrastructure, in particular (but not limited to) CI/CD tools and processes
• Work on ways to automate and improve development and deployment/release processes for a large number of clients and components across different data centres
• Work with software developers to ensure that development follows established processes and works as intended
• Develop and maintain tools and processes to ensure the smooth running of production systems
• Improve visibility and response times to production problems

Educational Background and experience

• Degree educated in an Engineering or Computer Science related subject
• At least 5+ years of experience in DevOps or related activities
• Proven track record of building and supporting DevOps platforms for a large-scale enterprise

Required Skills and experiences

• Strong technical background, with hands-on experience in setting up and supporting CI/CD toolset (Gitlab, Maven, Gradle, Jenkins, Artifactory, SonarQube, Jira and Confluence)
• Excellent experience in developing automated deployment of applications and servers using Ansible or related technology
• Excellent knowledge of Linux / UNIX, bash or Perl or scripting skills such as Python, Groovy
• Good knowledge of Dockers, Kubernetes and etc. and experience of applying these to solve development and deployment issues
• Working knowledge of SQL databases, queries and stored procedures
• Passionate about automation and can bring in new ideas on how automation can be used to improve software delivery and client experience
• People leadership and mentoring experience
• Excellent communication, collaboration, reporting, analytical and problem-solving skills

Job Description:

Key Responsibilities:

Mandatory Skills

• SCCM Configuration
• OS Deployment
• Windows Intune

• Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.
• OS Deployment:Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.
• Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.
• Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.
• Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.
• Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.
• Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.
• Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.
• Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

Required Experience:

• OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
• Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.
• Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.
• Security Practices: Strong knowledge of endpoint security best practices and implementation.
• Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.
• Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools.

Desired Soft Skills:

• Problem-Solving:Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.
• Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.
• Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

Job Description

• Contribute to Life Science projects for Antaes Asia clients
• Contribute to the promotion of Antaes services on top of assistance provided to clients
• Review and familiarization on Process equipment's (PID's, lay outs and block diagrams).
• Execute and review SAT/FAT/IQ/OQ/PQ protocols/reports
• Review of documentation (SOP's, WRA, Risk Assessments)
• Review and generation of maintenance plans
• Following the project, the candidate will remain accountable for the designated system and would be accountable for:

Ø Safety: Ensure all maintenance activities are carried out safely. Maintain awareness in SEHS within Technical Services and strive for improvements.

Ø Quality: Ensure that all Engineering and maintenance activities are carried out in compliance with Engineering Standards and Procedures. Lead key Quality improvement projects. Assist and lead investigations and CAPA

Ø Reliability: Assure reliability of plant equipment and systems by managing team to implement conditioning monitoring and methods, conduct equipment measurement and improvement on repeating failure; evaluate/analyze data/results, provide recommendation and follow up monitoring

Ø Continuous improvement: Drive continuous improvement by providing recommendation and initiative to promote sustainability.

The systems listed below are currently in use on site. Candidates who can bring knowledge and experience across a selection of the following systems should apply:

Clean utility system:

• Purified Water Generation
• Purified Water Storage and Distribution
• Water-for-Injection Generation
• Water-for-Injection Storage and Distribution
• Pure Steam Generation and Distribution
• Technical Gases and chemical distribution
• HVAC and Cleanroom systems

Black utility system:

• Cooling Tower
• Steam Boiler
• Glycol Chillers
• Air Compressors
• Air Dryer
• Liquid Nitrogen

Requirements :

• Min 5 years of engineering experience with Degree in Engineering or min 6 years of engineering experience with Diploma in Engineering
• Min 5 years of technical experience in Bio/Pharma industry with Degree or min 3 years of technical experience in Bio/Pharma industry with Diploma
• Experience in GMP and safety practices & Knowledge transfer
• Highly knowledgeable and competent in their field of work.
• Strong technical knowledge and well verse in all technical aspects.
• Substantial fault-finding and trouble-shooting experience.
• Good analytical skill in investigation.
• Lead complex issues investigation and detailed troubleshooting.
• Experience in commissioning and sytem, drawing design review
• Experience in documentation in KNEAT, SAP, VEEVA
• Experience in VAF system, (VAF in Mechanical Engineering commonly refers to Vane Airflow Sensor, a device used to measure the flow of air in various applications, particularly in HVAC)
• Experience in EPA (Efficiency Particulate Air) , HEPA (high efficiency particulate air filter) & HVAC
• Experience in Maintenance and reliability reviews

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue
• Managing and Operating Red Hat Linux, Windows VM Infrastructure
• Installation/Configuration/Hardening/Maintenance/Patching
• Maintain System Security
• Advanced Troubleshooting
• Performance Tuning
• Capacity Management
• Preventive/Proactive Support
• Incident/Change/Problem Management
• Provide system administration support and guidance for development team’s app configuration tasks
• Veritas Clustering Setup on RHEL VM would be added advantage
• Chef Automation would be added advantage
• AWS EC2 maintenance
• Managing and Operating VMware vSphere IT infrastructure

Job Description & Requirements

• Lead & Support in the development of cloud infrastructure solutions.
• Management of Cloud infrastructure set up & implementation projects.
• Specialize in the best practice design, operations, and support of private/public/hybrid cloud infrastructure including Network, Storage, Compute and Security.
• Provide detailed designs on the IT projects assigned ensuring right architecture and functionality.
• Support new technology implementation.
• Handle project implementation from start to end.
• Aid with technical issues.
• Involve in Proof of Concepts.

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

Job Description & Requirements

• Support and deploy networks infrastructure
• Configure and install software, servers, routers and other network devices
• Load Balancers and Firewalls
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Maintain complete technical documentation
• Suggest improvements to network performance, capacity and scalability

• Provide Level 2 support for AIX operating systems and related technologies, ensuring system stability and performance.
• Administer AIX servers, including installation, configuration, updates, and troubleshooting.
• Manage virtualization technologies such as PowerVM, SR-IOV, SEA, and VIOS.
• Implement and maintain high availability solutions using HACMP and monitor system performance.
• Ensure security compliance by applying best practices, patches, and conducting audits.

• Proven experience with IBM AIX system administration and virtualization (PowerVM, VIOS, LPARs).
• Strong knowledge of high availability (HACMP) and security measures for AIX systems.
• Familiarity with IBM Spectrum Scale (GPFS) and performance tuning tools.
• Excellent problem-solving, troubleshooting, and communication skills.
• Ability to work independently and collaboratively with client teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring

This is a one-year contract role

Internal Code: A24106

What will you do?

The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.

The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• 5 years of experience working as a Business Analyst and/or Software Architect role
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

- Collaborate with Product Manager, Algo Engineer and other roles, responsible for the mobile app development and technical architecture design of TikTok's video editing business.

- Participate in mobile app performance and user experience optimization, responsible for the technical architecture design and implementation of client-side creative tools.

- Participate in mobile app basic component and architecture design, promote development efficiency.

- Focus on the development of new mobile app technologies, explore and practice, and drive the team's technical research and innovation.

Qualifications

Minimum Requirements

- Proven Experience of Android or cross-platform development experience or mobile app architecture experience.

- Proficient in Kotlin, with good architectural design capabilities.

- Familiar with popular mobile device characteristics and development iteration processes

- Familiar with Android platform design.

Preferred Qualification

- Bachelor degree in Computer Science or equivalent

- Good communication skills and teamwork spirit, with a sense of responsibility.

- Respect for the specialization and standardization of technology, pursue clean code practices.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Singapore Based (Sembawang)
• Working Days: 5 Day A Week, Working hours : 9:00am - 6:00pm
• Salary : $5000 - $8000 (depends experience)
• Minimum 3 years in related field; Relevant technical work experience including automation machine system troubleshooting.
• Career Progression Opportunities

Job Summary:

• We are seeking an experienced Software Engineer to join our team, responsible for
  designing, developing, and maintaining software applications for vision systems.

Responsibilities:

• Design and develop PC based automated visual inspection systems for our full range of semiconductor equipment.
• Evaluate and feasibility study on the customer’s vision specifications.
• Responsible to integrate any new vision hardware (camera, frame grabber, etc) onto the vision software.
• Troubleshooting and improve the processing time of the inspection.
• Provide technical support to internal and external customers to fulfill the inspection requirements. Change the vision inspection algorithm to improve the inspection capabilities and its performance.
• Be the key driver for continuous improvement plans for new and existing inspection capabilities.
• Coordinate with customer for any new enquiry with sale personnel if needed.
• Work closely with the vision application and optics team members to produce the best inspection result.
• Build and nurture a culture in engineering organization of harmony, quality, ownership, collaboration, continuous improvement and data-driven decision making.

Requirements:

• BS Science Diploma or higher in electrical and electronic, mechanical, or mechatronics engineering or related technical discipline or equivalent practical.
• Technical troubleshooting experience.
• Minimum 3 years in related field.
• Relevant technical work experience including automation machine system troubleshooting.
• Experience working with end customers.
• Understanding semi-conductor manufacturing process, vision inspection settings, machine software settings and configuration or equivalent practical experience.
• At least 3+ years of experience in software development with C#, WPF, Image Processing , Halcon (bonus)

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Customer Service Officer

• Mon - Fri, 9am - 6pm
• 6 months contract
• $2,700.00 - $4,000.00 Monthly
• MBFC

Job scope:

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.
• Support the public markets team RMs in client KYC documentation, account opening and onboarding.
• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.
• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures
• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.
• Assist RMs in account retagging and data cleanup and maintenance
• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc
• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

Requirements:

• Minimum 1-year relevant experience

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.