Responsibilities

· Establishing and maintaining good working relationships with the

· Customer, ensuring that the customer’s issues and requirements are clearly understood and addressed in an effective and timely manner.

· Responding to and resolving Customer and internal stakeholder technical requests concerning relevant operation and maintenance matters of the GTCC Power Plant, making use of product technical knowledge, technical know-how of system, components, and analytical skills while adhering to sound engineering principles, standards, practices and procedures.

· Communicating with and supporting the Customer to act on Technical Information notices to improve or upgrade the plant.

· Proactively identifying potential failures, assessing and controlling operational risks on the Power Train with support from the 24/7 remote monitoring hub and expert support

· Proactively advising and assisting the Customer in planning, coordination with MPW for the execution of relevant inspection and maintenance activities.

· Analyzing, tracking and reporting monthly Reliability, Availability, and Maintainability (RAM) data and relevant KPIs for the LTSA, for the purposes of invoicing and for monitoring performance.

· Collaborating with and supporting the technical communications between the Customer, various MPW group resources (E.g. LTSA Program Manager, Technical Advisors dispatched by MPW, Field Services, Engineering) and Local Vendors (E.g. Labour, Onsite Machining, Workshop and other Third Party Services) during each Planned or Unplanned Maintenance.

· Supporting the achievement of MPW’s common goals with the Customer including but not limiting to health and safety, environmental protection, customer satisfaction, unit availability, reliability, performance and emissions.

· Presenting and discussing with the Customer the scope and planning of Planned/ Unplanned Maintenance.

· Actively contributing to maintenance planning meetings, pre-outage and post-outage meetings between the Customer and MPW, confirming repair status with Repair Facilities.

· Supporting the Customer in the selection of spare parts to be kept on stock, aiming to increase the timely availability of necessary spare parts while optimizing inventory costs.

· Helping the Customer in selecting tools and equipment required for maintenance of the Covered Equipment.

· Coordinating and supporting the efficient dispatch of Parts and Technical Advisory Services.

Requirements

· Diploma/Degree in a relevant engineering or technical field

· 8 years of proven related work experience, preferably in the Power or Process Industries.

· Previous site work experience in Long Term Service Agreements, plant commissioning, field service, and/or maintenance and overhaul of GTCC power plants or industrial plants rotating equipment is preferable.

· Previous customer facing experience where there is regular interaction with plant personnel to provide troubleshooting support and to resolve problems.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About TikTok LIVE Foundation Subscription Team:

Our team has been focusing on facilitating the operation between creators and fans, helping it efficiently maintain the subscription community and providing long-term effective subscription services.

We are looking for passionate and talented engineers to join us to build up and optimize the real-time, high-performance, large-scale distributed system at TikTok. We will be deeply involved in the developmental lifecycle of critical product features, and collaborate closely with product managers to provide the best subscription experience and enhance engagement between creators and fans.

Job Responsibilities

- Plan and lead large-scale technical projects to lay the foundation for the iterative development and scale of early products

- Develop robust, efficient technology products that serve 1 billion users

- Lead and improve system design and architecture to ensure high stability, performance, and reliability of the product

- Collaborate with multiple cross-functional teams to deliver high-quality work in rapid product development.

- Contribute to engineering strategy, tooling, processes, and culture, improve R&D quality, effeciency and experience.

Qualifications

Minimum Qualification

- Proficient in at least one of the following languages: Go, Python, Java, C++.

-Experience building scalable, highly available, distributed and mission-critical systems.

- Deep understanding of computer architecture, data structures and algorithms

- In depth knowledge of common databases and messaging frameworks like MySQL/Redis/Kafka

Preferred Qualification

- Able to work closely with diverse stakeholders and have good communication skills

- Self-driven, positive, cooperative and willing to keep learning at all times

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

#LI-DC4

Position: Sales Engineer

• Working Day: Monday – Friday (8.30am – 5.30pm)
• Working Location: Woodlands
• Salary: $2300 - $3,000 + Mobile Claim + Transport Allowance (Cab-charge Card)

Requirements:

• Possessed Diploma in Engineering or any equivalent qualification
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Willingness to travel oversea as required
• Training Provided

Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Summary:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understanding of perimeter and endpoint security solutions and able to create policies based on requirements.
• Evaluate and perform analysis of the business risks and control environment to identify weaknesses and design the control to operate effectively.
• Regularly review and fine-tune existing policies to ensure they remain effective and up to date with the evolving latest security threats and best practices.
• Collaborate with other teams to ensure policies are aligned with organizational goals and compliance requirements.
• Troubleshooting policies if they are not working as intended.
• Monitor and Analyze Security Events: Continuously monitor security events and alerts, analyze potential threats, and take appropriate actions to prevent security incidents.
• Policy Development: Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Incident Response: Collaborate with the incident response team to investigate and respond to security incidents, providing expertise on security controls and mitigation strategies.
• Reporting and Documentation: Maintain detailed documentation of security controls, configurations, and incidents. Prepare regular reports on the effectiveness of security controls.
• Training and Awareness: Provide training and guidance to other team members and stakeholders on security controls and best practices.

Skillset (Must have):

• Possess a degree in Computer Science/Information Technology or related fields.
• Experience: Work experience in cybersecurity, with a focus on policy creation, monitoring, and incident response.
• Technical Skill: Skilled in managing NDR, EDR, WAF, email security, and DLP policies. Strong understanding of endpoint/network security, threat detection, and incident response. Proficient in SIEM data querying and analysis.
• Analytical Skill: Excellent analytical and problem-solving skills, with the ability to analyze complex security issues and develop effective solutions.
• Communication Skill: Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Team Player: Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Accountability and Responsibility: Take ownership of assigned tasks and projects, ensuring they are completed on time and to the highest standards. Proactively identify areas for improvement and take the initiative to address them.
• Critical Thinking: Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.
• Independently perform tasks and responsibilities with minimal dependency and guidance, while continuously learning and adapting to evolving technologies.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team introduction

Content Discovery User Platform team builds and maintains a reliable and safe user platform, supporting user lifecycle information management and access across TikTok. As one of the most fundamental services in TikTok, user team needs to support the company's fast growth by

- Ensuring and improving the system's reliability and stability

- Improving the scalability of the whole system, including scalability in system functionalities to meet various business requirements and scalability in engineering to support rapid growth of user numbers and traffic.

- As a fundamental platform, continuously improve the usability of the platform and optimize the development process.

In this team, you'll have the opportunity to sharpen your expertise in coding and large-scale distributed system design, performance analysis and large system operation. Our challenges are not some regular day-to-day technical puzzles —— you'll have a unique opportunity to have first-hand exposure to the challenges of building a hyper scalable, hyper stable and safe large scale system within a non-stop evolvement of a phenomenal product ecosystem.

- Improve system design and architecture to ensure high stability and performance of the services across global multi-DC, including but not limited to: disaster tolerance, SLA management, chaos engineering, multi-site disaster recovery architecture

- Design and develop core components to improve system scalability

- Analyze service performance and find bottlenecks (language/trace analysis/storage) and optimize accordingly to improve cost and efficiency

- Familiar with relational database and No-SQL database; Familiar with patterns of distributed database.

- Manage operations of user service, such as SLA management, system deployment, performance tuning and trouble shooting

- Participate in regular on-call duties

Qualifications

Minimum Qualifications

- Bachelor Degree in Computer Science or related field

- Strong programming fundamentals, particularly in data structures, concurrency.

- Experience on operations and optimizations of large scale distributed system's stability

Preferred Qualifications

- At least 5 years of relevant working experience handling scalable distributed services

- Experience building and optimizing highly available, scalable, distributed back-end services.

- Experience on designing and building large scale user platform is preferred

- Experience on DDD (domain driven design) is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Summary:

• Develop, implement, and manage security controls to block and mitigate security threats across the IT infrastructure.
• Understanding of perimeter and endpoint security solutions and able to create policies based on requirements.
• Evaluate and perform analysis of the business risks and control environment to identify weaknesses and design the control to operate effectively.
• Regularly review and fine-tune existing policies to ensure they remain effective and up to date with the evolving latest security threats and best practices.
• Collaborate with other teams to ensure policies are aligned with organizational goals and compliance requirements.
• Troubleshooting policies if they are not working as intended.
• Monitor and Analyze Security Events: Continuously monitor security events and alerts, analyze potential threats, and take appropriate actions to prevent security incidents.
• Policy Development: Develop and maintain security policies, procedures, and guidelines to ensure compliance with industry standards and best practices.
• Incident Response: Collaborate with the incident response team to investigate and respond to security incidents, providing expertise on security controls and mitigation strategies.
• Reporting and Documentation: Maintain detailed documentation of security controls, configurations, and incidents. Prepare regular reports on the effectiveness of security controls.
• Training and Awareness: Provide training and guidance to other team members and stakeholders on security controls and best practices.

Skillset (Must have):

• Possess a degree in Computer Science/Information Technology or related fields.
• Experience: Work experience in cybersecurity, with a focus on policy creation, monitoring, and incident response.
• Technical Skill: Skilled in managing NDR, EDR, WAF, email security, and DLP policies. Strong understanding of endpoint/network security, threat detection, and incident response. Proficient in SIEM data querying and analysis.
• Analytical Skill: Excellent analytical and problem-solving skills, with the ability to analyze complex security issues and develop effective solutions.
• Communication Skill: Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Team Player: Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Accountability and Responsibility: Take ownership of assigned tasks and projects, ensuring they are completed on time and to the highest standards. Proactively identify areas for improvement and take the initiative to address them.
• Critical Thinking: Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.
• Independently perform tasks and responsibilities with minimal dependency and guidance, while continuously learning and adapting to evolving technologies.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
  Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Descriptions:

• Identify and source suppliers for both direct and indirect materials/services to expand the supplier base and meet new project and production requirements.
• Obtain quotes from newly identified suppliers to determine costs and explore opportunities for cost reduction.
• Lead negotiations with suppliers on a regular basis to ensure competitive pricing for materials and services.
• Participate in supplier qualification audits to ensure compliance with company standards and requirements.
• Evaluate and approve suppliers for inclusion in the approved vendor list.
• Conduct regular performance reviews of suppliers to monitor quality and assess capabilities.
• Maintain and update standard operating procedures for the procurement department to ensure consistent workflow processes.
• Develop and negotiate favorable supply agreements with suppliers to optimize procurement processes.
• Collaborate with other departments and suppliers to establish efficient supply chain models with minimal inventory holdings.
• Work with engineering and warehouse departments to ensure adherence to quality standards for supplied items.
• Provide the sales department with periodic quotation templates for standard products and generate quotations based on customer requirements.
• Complete any additional tasks or projects assigned by management.

Job Requirements:

• Possess a degree in Mechanical Engineering or a Diploma in Mechanical Engineering with 2-3 years of relevant experience.
• Diploma holders should have at least 2 years of experience in sourcing components and fabrication parts.
• Proficiency in Microsoft Word and Excel is essential.

Job Description & Requirements

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are seeking a self-driven and independent Head of Customer Service for one of our shipping clients. This incumbent will be responsible for driving operational excellence, enhancing customer satisfaction, lead and manage the Customer Service team in delivering an exceptional customer experience aligned with the company’s strategic objectives. The Head of Customer Service will work closely with internal and external stakeholders to ensure the seamless delivery of customer-centric solutions while fostering a high-performing and engaged team.

Key Responsibilities:

· Lead the Customer Service team to ensure high levels of customer satisfaction and operational efficiency.

· Develop and implement strategies to enhance customer experience and drive alignment with the company’s global standards.

· Establish and monitor key performance indicators (KPIs) to measure and improve service quality, productivity, and customer satisfaction (e.g., NPS, case resolution time).

· Oversee the resolution of customer inquiries and disputes, ensuring timely and effective outcomes.

· Collaborate with Sales and Operations teams to ensure seamless end-to-end service delivery.

· Implement and govern Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) to ensure consistency and compliance in service delivery.

· Drive the adoption of digital tools and solutions to enhance service efficiency and customer engagement.

· Identify and implement process improvements to optimize team performance and operational workflows.

Qualifications:

· Bachelor’s degree in Business Administration, Computer Science, Information Technology or a related field.

· Minimum 10 years of experience in customer service, preferably in the shipping or logistics industry.

· Proven track record of leading and managing teams of 10 or more members, with a hands-on approach.

· Strong understanding of customer service operations, systems, and performance metrics.

· Expertise in customer service management, including issue resolution and process optimization.

· Proficiency in using customer relationship management (CRM) and digital tools as well as experience in implementing CRM projects

· Strong stakeholder management and engagement skills.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Temp Customer Service, $16/hr, CBD area, START ASAP !

• CBD area
• 5 days per week (4 weekday and 1 weekend)
• START ASAP
• 1 year contract
• 4 working hours per days (10:30am to 2:30pm/ 9am to 1pm)

Job description:

• · Respond to customer inquiries via phone, email, or chat promptly and courteously.
• · Resolve customer complaints and issues effectively, escalating when necessary.
• · Process orders, returns, and exchanges accurately.
• · Provide detailed information about products, services, and company policies.
• · Collaborate with internal teams (e.g., Sales, Operations)

Requirements:

• Minimum of Diploma holder qualification with 1-2 years of experience in customer service, preferably in the Banking industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description & Requirements

Responsiblities :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Job Description & Requirements

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Tuas Naval Base
• Up to $4000 + Bonus (salary based on experience)
• Direct Contract
• Training Provided

Responsibilities:

• Work on delicate Radar System for preventive and corrective maintenance on sites.
• Execute maintenance tasks within the committed TAT, Ops availability and good quality
• Liaise with customer for maintenance activities
• Perform maintenance activities and ensure tasks are performed accordingly to requirements
• Monitor and activate replenishment of consumables at reorder level
• Schedule and perform calibration of tools and equipment
• Provide inputs and prepare documentation required to complete job
• Manage inventory of authority furnished spares
• Perform housekeeping
• Response to customers’ requirements

Location: Tuas Naval Base

Working Hours: Mon – Fri, Normal Office Hours (Standby Required)

Salary Range: $3,000 - $4,000 + Bonus

Requirements:

• Min Nitec in Engineering in Electronics or equivalent
• Knowledge of EO/Radar maintenance experience would be advantageous
• Able to perform 24/7 stand by
• Physically fit and able to lift heavy loads
• Able to work at height and do not have height phobia
• Good team player and yet able to work independently.
• Valid Class 3 driving license would be advantageous.

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

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P-Serv Pte Ltd

EA License No: 90C3494

Uma Maheswari | EA Personnel: R2092012

You may also reach me at 81278347 for further information.

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Conduct feasibility studies, develop design specifications, and support design proposals.
• Create conceptual and detailed designs for automation equipment, including material handling and process automation.
• Produce detailed CAD drawings using Autodesk Inventor or similar software, and release comprehensive design documentation.
• Work with the manufacturing team on Design for Manufacturing (DFM), assembly processes and qualification procedures.
• Assemble, test and qualify prototypes, troubleshooting as necessary to ensure project timelines and budgets are met.

Requirements

• Experienced in designing industrial automation using Autodesk Inventor, with expertise in pneumatics, motion components, DFM, DFA, and GD&T.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket