Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

We are seeking a Senior Engineer (EHS) on behalf of our client, a leading multinational specializing in advanced materials and technologies, to join their team in Singapore. This is a fantastic opportunity for an experienced EHS professional to contribute to safety excellence within a highly regulated industrial environment.

Key Responsibilities:

• Interpret and ensure compliance with applicable legal, Singapore standards, codes of practice, and other EHS requirements, providing clear guidance to the team.
• Develop, maintain, and test emergency response plans, organize CERT audits, and conduct relevant drills.
• Act as the primary liaison with local authorities on EHS matters, license renewals, and representation in key regulatory meetings.
• Oversee incident investigations, track corrective and preventive actions, and ensure timely resolution of non-conformance issues.
• Conduct and manage risk assessments, site inspections, and environmental/industrial hygiene samplings, implementing risk reduction measures.
• Plan and conduct EHS audits, training, meetings, and promotional activities to enhance employee awareness and engagement.
• Establish and manage EHS objectives and continuous improvement programs.
• Manage contractor activities for in-house operations and shutdown maintenance (SDM).
• Spearhead initiatives for the implementation of Safety Case requirements and mitigative measures for Safety Critical Events in Major Hazard Installations.
• Collaborate across organizational levels to promote a strong safety culture.
• Lead projects for HSE improvement, including organizing annual safety campaigns.

Requirements:

• At least 5 years of experience in EHS roles, including at least 3 years in manufacturing or chemical plants, ideally on Jurong Island.
• Familiarity with chemical processes and unit operations.
• Diploma or higher qualification, with mandatory registration as a WSH Officer (MOM) and Fire Safety Manager (FSM) with SCDF.
• Proficiency in Microsoft Office.
• Experience with ISO14001 and SS651 (ISO45001) management systems.
• Ability to interpret P&ID drawings and apply this knowledge effectively.
• Self-driven with a collaborative working style and a commitment to safety excellence.

To apply online please use the 'apply' function, with your updated resume.

(EA: 94C3609/R1442042)

Our client is a distributor of automotive and industrial solutions.

• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.

Requirements:

• CCNA certified
• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in Infrastructure Engineering.
• Good knowledge with internet architecture designs (TCP/IP, DNS, DHCP, Proxy and Firewall).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• System & Network Engineer (Permanent Role)
• Working Location: AMK @ Link (Yio Chu Kang MRT)
• Working hours: 8.30am to 6.15pm, 5-days week
• Salary Range: $4,500 - $6,000 + AWS + Variable Bonus

Responsibilities

• Work closely with other domain specialist to design complex solutions
• Analyze business requirements to develop technical solutions and system design
• Generate solution design, project document and Bill of Material for customer requirement
• Conduct in-house evaluation and Proof of Concept trial with stakeholders
• Liaison with principal vendors to understand their products, solution and pricing
• Assist the project engineers during Technical Project implementation and conduct of training
• Handle system administration, network support, implementation, troubleshooting in Windows / Linux
• Perform network troubleshooting to isolate and diagnose network problems
• Upgrade network hardware and software components as required, while ensuring adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)
• Expected to address any ad hoc activities when needed by the technical team
• Document functional requirements / specifications documents for all the necessary systems pertaining the network designed or implemented and the necessary routing
• Be familiar with latest Networking trends and solutions available in the market
• Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

• Bachelor Degree or Diploma in computer science or related technical discipline
• At least 3-5 years’ experience in network design and planning
• Very comfortable Familiar with Microsoft Windows and in LINUX operating environment (Ubuntu, Red Hat, etc)
• Min. 3 years experience in complex project implementations;
• Strong understanding of cyber security, cryptography, security protocol, network security, TCP/IP networking.
• Strong understanding of Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance
• Experience in architecting or deploying Virtualization solutions for enterprises would be advantageous
• Understanding the on-premise / hybrid and cloud networking model
• Ability to work independently with minimal supervision.
• Hands on experience in installing hardware such as servers, network switch, cables, hubs, routers, and setting up required software environment / applications
• Solid CCTV and Audio / Video knowledge and experience
• Experience with IP communication technology such as IP PBX, video conference and network management system
• Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or equivalent on Networking and Security technologies would be an added advantage.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description

• Develop control solution related to Semiconductor equipment.
• Design electrical system includes interlock, power distribution, digital/analog signal, I/O, etc
• Manage external vendors or contractors to deliver sub-systems that meet design specification and reliability
• Responsible for equipment safety, manage equipment compliance and certification on standards such as SEMI, CE, etc
• Integrate and test subsystems

Requirement

• Bachelor’s Degree in Electrical Engineering or equivalent
• At least 5 years working experience in capital / semicon equipment electrical system design
• Familiar with AC & DC application, motors, sensors, etc
• Experience in semiconductor equipment industry or high precision automation equipment industry
• Familiar with communication protocol, such as Ethernet, RS232, etc
• Working knowledge of electrical systems including motion, temperature measurement, PID loops, and safety interlock circuits.
• Strong diagnostic skills and capable of resolving electrical noise, grounding, and signal integrity issues
• Experience in Electrical CAD tools
• Experience in PCB design is an advantage

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Mechanical Engineer

• Working hours: 5-days (Mon to Fri) / 8 am to 4.30pm
• Location: Jurong Island (Company transport provided near Jurong
• East MRT)
• Salary Range: $4500 - $5500

Maintenance Engineer (Mechanical) reports to the Senior Technical
Manager and whose responsibilities include:
1. Oversee, manage, and supervise Company’s in-house and external
Contractors for all mechanical maintenance works related to planning
and execution of:
(a) daily maintenance [preventive, corrective, & breakdown
maintenance],
(b) transition maintenance,
(c) turnaround maintenance and
(d) upgrading and improvement related to maintenance
2. Ensure all mechanical maintenance activities are carried out in
accordance to the Company’s HSEQ Standards & Maintenance
Management System, statutory requirements and best industry practices.
3. Establish, continually improve & execute Company’s maintenance
management system in a safe, efficient, and effective way to achieve
highest equipment reliability & availability objective.
4. Update and maintain accurate maintenance records in order to
provide good maintenance history for data analysis and troubleshooting
purposes.
5. Conduct root cause analysis to eliminate equipment/ system defect
and take appropriate preventive/ corrective measures.
6. Optimize & manage mechanical maintenance inventory level of critical & non-critical equipment spare parts.

Requirements:

• Degree in Bachelor of Mechanical Engineering
• Familiar with Static and Rotating equipment
• Minimum 3 years of experience in Chemical Process Plant.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role:

Assistant Application Engineer (Electrical / BMS)

• $2,400 to $3,400
• 5 days 9am-6pm
• Office location: Bukit Batok
• Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Candidate to possess with a ITE, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

• Singapore Based (Ubi)
• Monday – Friday (8.30am – 6pm)
• Salary: SGD 2,200 – SGD 2,500 + Commission + Allowance
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably; IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.
• Career Progression Opportunities

Job Description:

• Active canvasing for new customer base
• Achievement of agreed upon sales targets and outcomes within schedule
• Pre-sales activities to ensure healthy pipeline and good closure rate, with post-sales activities occasionally according to sales requirement
• Performance of sales cycle which includes sales quotation, order confirmation, purchase requisition, delivery (urgent case), installation (occasionally), payment collection

Requirements:

• Basic IT knowledge in Tele-Communication, Excel, PowerPoint
• Polytechnic Diploma - Electrical & Electronics Engineering is preferably.
• IT Solution selling and experiences in Electronics, Transport, Logistics, Aerospace, Hospitality industries is preferable.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your Profile

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm in an everchanging environment.

Your Role

As a Lead ML Engineer, you will play a leading role in operationalizing ML Models developed by data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:

• Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements
• Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.
• Optimize AI development environments (development, testing, production) for usability, reliability and performance.
• Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).
• Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.

Technical Skills

• 7 to10 years of experience as a ML Engineer, working with Python, ML libraries, and large-scale data processing framework.
• Advance proficiency in Python used both for ML and automation tasks.
• Experience in working with ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Experience in working with large-scale data processing framework, such as Hadoop, Spark, or Dask.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

• Develop test programs for Digital, PMIC, RF & Mixed Signal products on automated test equipment.
• Liaise closely with the design engineers on the first silicon debug, device characterization, test program bring up and production release activities.
• Troubleshoot digital vectors (JTAG/SCAN/ATPG / Functional / Mbist) and Device characterization across PVT (Process, Voltage and Temperature).

Requirements:

• Diploma in Electronics/Electrical/Communication Engineering or equivalent.
• At least 3 years of developing SOC programs from NPI to volume ramp stage experience with Advantest V93k or Teradyne Uflex/Iflex.
• Proficient in Java, C/C++, Visual Basic, Perl, Python

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Design, develop and deploy the programs, shell batch scripts, complex MSSQL and T-SQL scripts (packages, stored procures, functions, and triggers).
• Perform impact analysis for upstream and downstream changes that affect the systems.
• Utilize programming methodologies and languages and adhere to coding standards, procedures and technologies while contributing to the technical code documentations.
• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow; participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
• Investigate and troubleshoot the production issues and system problems escalated by IT operation team, identify the root cause, provide workaround to rectify the issue/problem, and work out the long-term solution to fix issues/problems permanently.
• Involve in regularly maintenance activities, e.g., yearly DR drill, quarterly support for server or platform software patching, etc.
• Provide ad-hoc support for other IT service requests, e.g., data extraction, data alteration, extract system logic, answer to users’ inquiry about the data/logic in the system, etc.
• Highlight or escalate risk and issues to relevant parties in a timely manner.
• Coordinate production release preparation, provide on-call support and afterhours/weekend support as needed to cover change deployment.

Requirements:

• Masters or Bachelor’s Degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 2 years’ experience on MS SQL Server development (SSIS packages, stored procedures, functions, triggers).
• In-depth understanding of database management systems.
• Familiar with Software Development Life Cycle (SDLC) process.
• Possess problem-solving ability and work well in a challenging technical environment, with capability to multi-task whilst delivering high quality solutions.
• Strong communication and influencing skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25009

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Customer Service Officer - House Guide

Contract: Immediate till April 2025 (Extendable/Convertible)

Location: Beach Road

Working days: 5 days weekly between Mon - Sun

Working hours: 10am - 8pm (Up to 44 hours weekly)

Responsibilities

• Responsible for giving guided tours of the House for all visitors,
• Working alongside Host to coordinate visits
• Conduct house tours, explaining the concept, history, and facilities.
• Facilitate CRM data capture for new client arrivals.
• Work with the Client Experience Manager to maintain high service standards.
• Observe and address clients' needs to ensure top-quality service.
• Lead and mentor Tour Guides, fostering a positive work environment.
• Monitor team performance and provide feedback for development.
• Provide training to enhance team skills and service quality.
• Ensure smooth coordination and communication across departments.
• Keep clients informed about current themes or updates and ensure a seamless
  handoff to consultants.

Requirements

• Research, Training and Copywriting
• Research into the historical facts of the watchmaking industry in history and other information which
• would help enrich the House tour content delivered to clients.
• Share such material with other team members to enhance their knowledge and be able to give assist in tours.
• Utilize experience in watchmaking industry, prepare short training materials and share with team members.
• Develop copy and messaging for internal communications, including newsletters, company magazine, announcements, and company updates.
• Review, edit, and refine content to ensure clarity, accuracy, and consistency with brand tone and style.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Types: Part-time, Permanent, Contract, Temporary, Internship, Fresh graduate, Student job

Pay: $13/ per hour or Fixed Starting $800 / per month

Job Scope and Responsibilities

· Provide friendly, quality service

· Take orders and serve of food

· Able to use POS accordingly

· Able to handle customer feedback and service recovery

· Have knowledge in every dish and beverage served to provide explanations

· Coordinating with kitchen staff to ensure smooth and efficient operations

· Ensure cleanliness and hygiene are kept up to standards all time

· Attend staff training

· Able to fulfil other required service related delegations

Requirements

· Minimum 3 days a week

· Able to commit for at least 6 months

· Minimum O/N/A level graduates

· Be punctual

· Be responsible and have initiative

· Willingness to learn and receptive to feedback

· Demonstrate a positive attitude

· Able to adopt to a fast paced work environment

· Team player

· Good personal grooming and hygiene

Benefits:

• Employee assistance programme
• Employee discount
• Flexible schedule
• Promotion to permanent employee

Schedule:

• Holidays
• Late shift
• Tuesday to Saturday
• Weekend availability

Supplemental Pay:

• Overtime pay
• Tips

Education:

• GCE 'O' Level or GCE 'N' Level (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Company

We tackle engineering challenges to ensure data consistency, security, and scalability. Collaborating with data experts, we optimize models and platforms to enhance user understanding and campaign delivery, fostering growth in a competitive market.

About the Job

You will design, architect, and develop internal systems and platforms.Collaborate with cross-functional teams to integrate back-end systems with front-end platforms and databases seamlessly. Other responsibilities are as follows:

• Optimize the scalability, performance, and reliability of back-end systems.
• Identify and resolve technical issues to ensure smooth operation of systems.
• Contribute to enhancing software development practices, maintaining high standards for code quality, testing, and deployment.
• Create and maintain documentation on technical designs, system configurations, and implementation details for internal use.

Requirements

You would need a min Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• Min 5 years of professional experience in a similar role.
• Strong coding and documentation practices, attention to code style, familiarity with design patterns and principles, and a focus on continuous project optimization.
• Proficiency in programming languages Java or Golang.
• Familiarity with common Internet technologies such as Linux systems, MySQL, RPC, MQ, caching technologies, and microservice architectures. Experience in API development and integration is essential.
• Strong understanding of business needs, with experience leading or contributing to large-scale software platform projects, particularly in process systems and middleware development.
• Experience with user growth (paid acquisition) systems is a plus.
• Experience with JavaScript, CSS, and frontend frameworks like React or Vue is a plus.

R1332781

Job Description: Big Data Support Engineer – Batch Monitoring (Junior Role)

Experience Requirements:

• 1-3 years of IT experience.
• Minimum 1-3 years of hands-on experience with Hadoop and Kubernetes (K8s) ecosystems.
• At least 1-3 years of relevant experience in the banking/financial services industry.

Skills and Qualifications:

• Demonstrable analytical skills with in-depth knowledge of the Big Data ecosystem in a production support environment.
• Hands-on experience with Hadoop toolsets including Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, and Streaming applications.
• Strong knowledge of SQL, Python, Java, and Unix shell scripting.
• Incident, problem, and service outage management experience is a plus.
• Excellent communication and articulation skills.

Roles and Responsibilities:

1. Batch Monitoring and Operational Support:
   • Provide operational support to ensure the Service Level Indicators (SLI) of applications are met.
   • Troubleshoot and resolve batch issues and identify root causes to minimize SLA impacts.
   • Proactively identify opportunities for preventive maintenance to enhance system reliability.
2. Performance Optimization:
   • Perform administration and optimization to achieve optimal system performance.
   • Conduct reviews of technical and functional solutions from enhancement/project teams to ensure alignment with established standards.
   • Recommend design and operational optimizations for continuous improvement.
3. Collaboration and Stakeholder Communication:
   • Work closely with diverse teams, including tech infrastructure, application services, and business units, to ensure seamless operations.
   • Provide timely updates on status, progress, issues, and resolutions to business stakeholders.
   • Respond promptly to queries raised by various business units.
4. Data Engineering and Pipeline Management:
   • Build and optimize big data pipelines, architectures, and data sets.
   • Support data transformation processes, metadatamanagement, dependency tracking, and workload management.
   • Work on unstructured datasets and perform root cause analysis to identify opportunities for process improvement.
5. Incident Management and Disaster Recovery:
   • Participate in disaster recovery and business continuity exercises.
   • Support software, platform, and database upgrades for systems.
6. Kubernetes and Streaming Applications Support:
   • Provide support for data APIs and data science/machine learning applications running on Kubernetes platforms.
   • Troubleshoot core Java, Python, and Scala Spark batch, API, and streaming applications.

Preferred Experience:

• Experience with message queuing, stream processing, and scalable big data stores.
• Exposure to ledger balance reporting and GL datareconciliation between systems, datamarts, and reports.
• Knowledge of Teradata FSLDM and performance tuning on MPP data pipelines (e.g., Teradata).

This position is ideal for candidates with a strong foundation in BigData support and batch monitoring, excellent problem-solving skills, and the ability to collaborate effectively in dynamic environments, particularly within the banking/financial services industry

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

The speech team's mission is to empower content understanding, interaction and creation across TikTok and other products using speech & audio related technologies. We focus on cutting-edge R&D in areas like speech & audio, music processing, natural language understanding and multimodal deep learning. We are looking for top talents to work on these exciting technologies, integrate them into various TikTok and other products and ultimately bring joy to our global user base!

Responsibilities

• Conduct cutting-edge research and development in speech/audio foundation models

• Contribute to the advancement of audio understanding, including multilingual speech recognition, speech translation, multimodal understanding and etc.

• Focus on and drive the practical application of relevant technologies in business scenarios, including but not limited to closed-captions, voice dubbing, video understanding.

Qualifications

Qualifications

• Master's or PhD in computer science, mathematics, engineering or related field

• Experience in one or more areas of machine learning and deep learning, including but not limited to:

- Automatic Speech Recognition

- Automatic Speech Translation

- Speech/audio self-supervised learning and foundation models

- Speaker recognition and verification

- Speech emotion recognition

- Multimodal foundation models

- Large Language Model pretraining and finetuning

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

Roles and Responsibility of Onsite Engineer

• Lead and develop repair processes for Component Repairs for Rolls-Royce Trent Engine Components.
• Lead and assist in development of required tooling for respective repairs and inspection requirement, creation of manufacturing routers and process instructions (data cards, recording forms, Setup plans, etc.)
• Lead in demonstration of First article for assigned repair schemes per AS9102, AS13000 and Rolls-Royce’s SABRe Guideline for suppliers.
• Work closely with the Manufacturing Engineers and Specialist from SAESL team to achieve assigned monthly targets of repair development of Repairs.
• Assist Manufacturing Engineers in resolution of technical and operational challenges or concerns raised to Rolls-Royce, and ensure follow through till approval is obtained, and repair is handed over to shop operations.
• Assisting all steps involved in Source Approval validation packages for Rolls-Royce Source control Repair schemes, and other documentation required for industrialization and approval.
• Assisting effectively interfaces with Engineering, Operations, Quality, Suppliers and other support teams during repair industrialization into the Shop and ensure that it meets Safety, Quality, Delivery and Productivity objectives, within schedule and budget.
• Interface with vendors and internal functions in an effective manner to ensure that the action items to be carried out for the repair development are executed on time and in budget.
• Assure that all engineering designs and technical data are completed and accurately documented to provide an accurate technical/historical base for future reference and to meet customer / end user requirements.

Required Qualifications

• Bachelor’s degree in mechanical / Aeronautical / Material or other relevant Engineering discipline with min 5 years of Repair development or repair design experiences.

Technical Expertise

• Well versed in Rolls-Royce Repair Schemes designs, application of engine manuals and Cleaning and inspection chapter, Special Process Manuals and Overhaul process.
• Demonstrated knowledge and experience in Rolls-Royce Component Repair processes.
• Good understanding of manufacturing and inspection tools and processes used in the repair industry, such as heat treat, thermal spray, glass bead & shot peening, arc welding, Wide Gap brazing, machining, etc.
• Knowledge of GD&T, tool/fixture design and applications in repair.
• Commodity knowledge in Nozzle Guide Vanes and Stator Vanes repair is preferred.

Who we are

Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems.

The vision for Amplify Health is to be a leading digital health technology and integrated solutions business. We aim to be a trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

The purpose of this role is to provide day-to-day operation of End User Technology support to Amplify Health Asia employees. The scope of technology is computing, mobile and AV.

Consistent, accurate and timely technology support are critical to ensure that Amplify Health can operate as designed. The End User Technician role represents the ‘face’ of Corporate IT support for users and success in this role will help to build up a world class employee experience for our organization.

How you would make a difference

• Excellence in communication and monitor the level of service delivery
• Showcase level of expertise by providing satisfactory explanations and solution to executive technology questions and issues
• Keep clear records of all activities in the Technology Support team and present them to management upon request for evaluation
• Strong knowledge on the front-end operation of M365, Edge Browser / MS Teams
• Familiar with collaboration tools (MS Teams, Zoom)
• Maintain a world class services for Technology Support with high level end user satisfaction
• Take measures of user’s expectation to control all effects that may arise from user’s technology problems and complaints to avoid escalation
• Develop strategies to tackle issues to have a backup plan where a particular strategy might not be effective
• Deliver operational on-site and remote support for online events, such as large-scale video conference, online presentation, and webinars
• Maintaining and troubleshooting audio, video, lighting, and other related equipment.

What you need to be successful

• Work Independently
• Previous executive technologies support experience for at least 5 years (Investment Bank or trade floor experience preferred)
• Experienced in handling executive technology request, capable in ensuring user satisfaction through accurate troubleshooting
• Attainment of objectives and adherence to deadlines and procedures of works
• Full technical capability in responsible areas
• Problem solving skills
• Effective communication skills
• Good business knowledge
• Technical training techniques

Communication Requirements:

Internal (80%)

This position will communicate with departments in Group Office, including IT, Compliance and IT Finance, etc. The position requires communicating effectively with working level people as well as department heads.

External (20%)

This position will communicate with vendors over product selection, delivering solutions, exploring solutions to meet business demand, and troubleshooting, etc.

Common Requirement

• Develop internal networks and maintain excellent relationships with colleagues across AIA
• Engage stakeholders in both Group Office and LBU effectively
• Exceptional interpersonal skills and able to gain confidence and respect of senior level executives
• Relay and gain acceptance of complex technical solutions to all types of audiences
• Listen, challenge with empathy, decide and execute
• Express complex issues and opportunities in clear and simple terms
• Excellent written and verbal communication skills in English.

We are looking to speak to AI/ML Engineers!

Responsibilities:

• Application and Systems Development: Design, develop, and maintain applications and systems, including technical infrastructures, in an international corporate banking context.
• AI/ML Model Development: Create and maintain AI/ML generative models, covering data preparation, feature engineering, training, evaluation, deployment, and monitoring.
• MLOps/LLMOps: Design and implement robust MLOps/LLMOps architectures, ensuring model lifecycle management (development to production) and automation of model deployment and monitoring.
• API and Python Development: Contribute to REST API creation and Python development, and industrialize internal POCs. Maintain embeddings and ensure proper documentation and handovers.
• Collaboration: Work with business teams to understand their needs, translating them into scientific queries. Communicate analysis results clearly.
• Coordination: Collaborate with the Cloud Centre of Excellence and Infrastructure teams to address project needs.

Requirements:

• Experience: Minimum of 2 to 7 years in AI/ML solution development, with a strong background in machine learning, deep learning, generative AI, and MLOps.
• Mastery of AI algorithms and frameworks (TensorFlow, PyTorch, Scikit-learn, etc.).
• Experience with Generative AI and LLM technologies on public clouds (AWS).
• Knowledge of data management for preprocessing and model training.
• Expertise in programming (Python, .NET, or Java), with DevOps/MLOps/LLMOps tools (GitLab CI/CD, Kubernetes, AWS Sagemaker, etc.).
• Understanding of ethical AI practices, particularly in generating embeddings for GenAI.
• Familiarity with cloud technologies (e.g., AWS Bedrock, AWS Sagemaker).
  

Working Hours:

• 8:45 AM – 6:30 PM

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303