Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Position title : Vision Software Engineer

Location: Admirality Street
Working Days: 5 Day A Week
Working hours : 9:00am - 6:00pm
Salary : $5000 - $8000 (depends experience)

Job Summary:

We are seeking an experienced Software Engineer to join our team, responsible for
designing, developing, and maintaining software applications for vision systems.

Responsibilities:

• Design and develop PC based automated visual inspection systems for our full range of semiconductor equipment.
• Evaluate and feasibility study on the customer’s vision specifications.
• Responsible to integrate any new vision hardware (camera, frame grabber, etc) onto the vision software.
• Troubleshooting and improve the processing time of the inspection.
• Provide technical support to internal and external customers to fulfill the inspection requirements. Change the vision inspection algorithm to improve the inspection capabilities and its performance.
• Be the key driver for continuous improvement plans for new and existing inspection capabilities.
• Coordinate with customer for any new enquiry with sale personnel if needed.
• Work closely with the vision application and optics team members to produce the best inspection result.
• Build and nurture a culture in engineering organization of harmony, quality, ownership, collaboration, continuous improvement and data-driven decision making.

Requirements:

• BS Science Diploma or higher in electrical and electronic, mechanical, or mechatronics engineering or related technical discipline or equivalent practical.
• Technical troubleshooting experience.
• Minimum 3 years in related field.
• Relevant technical work experience including automation machine system troubleshooting.
• Experience working with end customers.
• Understanding semi-conductor manufacturing process, vision inspection settings, machine software settings and configuration or equivalent practical experience.
• At least 3+ years of experience in software development with C#, WPF, Image Processing , Halcon (bonus)

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Role: Testing & Commissioning Engineer

Duration: 11 months (Renewable subject to project)

Location: Bukit Panjang

Working Hours: Mon - Sat: 9am - 6pm / 3pm – 11pm / 10pm – 6am (Mostly covering afternoon shift)

Salary: Up to $5.5k + Shift allowance

The Test and Commissioning Engineer is responsible to perform the onboard testing to the following

I) Pre and Post modification activity to the NCX2 APM vehicle (covering onshore and offshore testing when required)

II) Pre and Post manufacturing activity to the new NCX1 APM Vehicles vehicle (covering onshore and offshore testing when required)

Key Responsibilities

- Troubleshooting, Identifying problems and shortcomings with existing systems.

- Monitoring progress, recording all test results, witnessing final testing and acceptance of equipment and compilation of all documentation for inclusion in the site test dossier

- Represent client to lead the vehicle testing activities, to ascertain the behaviour or performance of the vehicle performance in line with the corresponding test specification

- Ensuring that safe testing being carried out as per the product requirement within the project timeline

- Possess related LRT, MRT or rolling stock testing experience to perform the site testing work, this is including all vehicle subsystems

- To perform rectification work that arise during the troubleshooting

- Strong innovative and analytical skill to perform onboard system troubleshooting and with fundamental knowledge on Railway Qualification Test with railway standard IEC 61133 or EN 50215

- Able to review the testing procedure and providing constructive feedback for test improvement, able to produce test and commissioning documentation and with Risk Assessment knowledge is added advantage

- To regularly provide testing update and report to the PI Manager, ensuring that the field data, configuration is well organised and feedback to the PI System

- Implements and enforces HSE requirement on site with the support of HSE team representatives.

- Coordination on the testing activities with the vehicle modification team, customer and the DIS signalling team

- The test engineer will require to assist in the warranty related activity

- Shall identify deviations from expected results and record them in test reports

- Shall communicate deviations with relevant change management body for evaluation and decision

- Able to operate oscilloscope, test equipment’s such as Multimeter, Meggering device, earth bonding device, etc test equipment

Qualifications & Functional Knowledge:

- Preferred Technician degree in relevant domain, Engineering degree strongly recommended

- Diploma holders may be considered

Relevant experience:

- Minimum 3 – 5 years relevant rolling stock experience

Competences:

- Communicative and client-oriented attitude

- Accurate and result oriented attitude

- Pragmatic

- Team player

- Responsible and works independently

- Decisive and Flexible

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/9438

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

As part of this role, you will

• Provide technical consulting and product guidance to banks and partners integrating Wise, primarily post-sale

• Support business development by aiding larger partners requiring novel features

• Assist partners in the implementation phase, defining technical solutions and documenting requirements

• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

• Ensure partners deliver the best integration within their constraints for an excellent customer experience

• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

• Work on scaling Wise Platform into new regions, overcoming associated challenges

• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

• Collaborate with the technical presales team to support the sales cycle and secure new partnerships

• Enhance internal processes to handle multiple integrations in parallel

• Design and develop new features for Wise services and expose them on the public API when needed

• Troubleshoot, test, and resolve technical issues, supporting the API team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen.

• Identify problems and unlock opportunities for Wise and partners through technology solutions.

• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude.

• Travel to work with our teams in Tallinn and London as well as visit our partners in EMEA.

• Salary: $2,500-$3,500
• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: Purvis Street - Bugis

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.

Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.

Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.

Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.

Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.

Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.

Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.

Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.

Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.

Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field.

Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.

Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.

Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.

Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.

Experience with network, system, and database administration, as well as data center management in healthcare settings.

Familiarity with Agile and Scrum methodologies for operational improvement.

ITIL certification is preferred.

Marine Service Engineer

Location at Tuas, Work on site (sea)

5 Work Days 8am-5pm / 8.30am-5.30pm / 9am-6pm

Basic Salary Open for Discussion + AWS(dec) + Variable Bonus (Jan) + Medical Benefits + Transport Allowances

Roles & Responsibilities

• Perform the repair, maintenance or overhaul of marine diesel engines 2 & 4 stroke under supervision of Engineer / Technicians.
• Comply with all the requirements to carry out the jobs in the shipyards or anchorages.
• Lifting and shifting heavy components of engine back to workshop for repair / recondition and vice-versa.
• Ensure prompt response and smooth communication with the customers
• Perform other tasks as may be assigned by the Operation Manager

Job Requirements:

• Must DEGREE in marine / mechanical / engineering qualification
• At least 3 years of related experience as Marine Service Engineer.
• Hands-on experiences in trouble-shooting, maintenance and repair is an added advantage
• Prefer someone with maintenance experience in marine engine makers like MAN and Wartsila
• Training period at office (Tuas), after training will work on vessel.
• Willing to work in shipyard / anchorage environment

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirements:

• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Minimally Nitec qualifications in IT related disciplines
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

Responsibilities:

• Perform thorough system maintenance.
• Supervise sites and assist hands-on when necessary.
• Troubleshoot and resolve issues as they arise.
• Communicate and oversee contractors on safety and work tasks.
• Execute tasks assigned by the Engineer or Shift Engineer.
• Complete reports for completed tasks.

Requirements:

• Diploma/Higher Nitec in Mechatronics, Electrical or Electronics
• Experience in electrical and electronic works.
• Experience in basic Microsoft office.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Understand basic Window system.
• Willing to work at height on outdoor public road
• Must have Singapore Class 3 Driving License (Unable to consider Class 3A)

Additional info:

• 2 years direct contract, renewable

To apply, please visit www.gmprecruit.com and search for Job Reference: 24824

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

Experience in setting up automated systems.

Proficient in electro mechatronic systems.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a leading organization in the Building Lifecycle Services sector, and is seeking a Sales Engineer to join their team. Reporting to the Assistant Sales Manager, this role involves promoting and managing sales for building-related testing services.

Key Responsibilities

• Identify and cultivate sales opportunities within the construction industry for building testing services.
• Engage in proactive lead generation, including cold calling, emails, and in-person meetings to secure new business prospects.
• Represent the company’s offerings at trade shows and industry events, showcasing expertise and services to potential clients.
• Manage assigned accounts, ensuring exceptional service delivery and meeting sales targets.
• Prepare accurate and prompt quotations in response to client inquiries.
• Build and strengthen client relationships, optimizing customer satisfaction and loyalty.
• Respond swiftly to customer inquiries and feedback, providing timely and effective solutions.

Requirements

• Bachelor’s degree or diploma in Civil, Mechanical, Material Sciences Engineering or a relevant field.
• At least 2 years of direct sales experience, preferably in the building/construction sector.
• Prior experience in the construction, building, or infrastructure industry is highly desirable.
• Excellent communication and presentation skills, with a clear and articulate approach.
• Strong interpersonal abilities with a customer-centric approach.
• Self-disciplined, and driven by results.

Other details

• Compensation is based on an On-Target Earning (OTE) Scheme
• AWS and Corporate Bonus
• Transport reimbursement

To apply online please use the 'apply' function.

(EA: 94C3609/R1442042)

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Conduct feasibility studies, develop design specifications, and support design proposals.
• Create conceptual and detailed designs for automation equipment, including material handling and process automation.
• Produce detailed CAD drawings using Autodesk Inventor or similar software, and release comprehensive design documentation.
• Work with the manufacturing team on Design for Manufacturing (DFM), assembly processes and qualification procedures.
• Assemble, test and qualify prototypes, troubleshooting as necessary to ensure project timelines and budgets are met.

Requirements

• Experienced in designing industrial automation using Autodesk Inventor, with expertise in pneumatics, motion components, DFM, DFA, and GD&T.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimize programs
• Develop new applications

Requirement:

• Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• At least 1-year relevant experience in end user and operation support
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, Visual Basic.Net using Visual Studio 17, Unix scripting
• Proven track record as an Engineer displaying strong teamwork, strong written and verbal communications and customer-oriented skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24979

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Manage and coordinate all lifting activities, including lifting and erection plans for crawler and mobile cranes
• Prepare and review lifting plans, method statements, risk assessments, and safe work procedures, while conducting daily site walkabouts to monitor HSE compliance
• Prepare lifting plans, coordinate site teams, ensure compliance, and liaise with clients and executives
• Conduct site inspections for compliance and coordinate with client and executive teams.
• Supervise construction progress, manage work schedules, coordinate with engineers and consultants (QPS) on technical matters, and liaise with subcontractors for site activities
• Address technical issues, guide supervisors, ensure schedule adherence, maintain quality standards, and resolve problems through site inspections
• Prepare reports and method statements, manage workers for site safety and cleanliness, and supervise site activities closely

Requirements:

• Possess a valid Lifting Engineer certificate
• Degree in Civil Engineering or equivalent
• At least 2 years’ experience in MRT/LTA underground project with diaphragm wall and bored-piling works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

• Supervise construction progress, manage work schedules, coordinate with engineers and consultants (QPS) on technical matters, and liaise with subcontractors for site activities
• Address technical issues, guide supervisors, ensure schedule adherence, maintain quality standards, and resolve problems through site inspections
• Prepare reports and method statements, manage workers for site safety and cleanliness, and supervise site activities closely

Requirements:

• Degree in Civil Engineering or equivalent
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities

• Provide 24x7 production support onsite / offsite.

• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

• Manage and respond to users on timely manner.

• Log incident ticket for production issues and user queries

• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

• Prioritize defects and plan for production release based on defect criticality or align with quarterly release

• Follow up on defect and incident closure and meet incident closure KPI

• Share production defect support learning with QA team and development team to improve application quality and minimize future defects

• Make sure system availability as per respective agreed SLA

• Support EOD batch run

• Perform annual Disaster Recovery (DR) exercise for supported applications

• Provide support to System Engineers on server level patches / upgrade as and when applicable

• Ensure proper knowledge transfer (KT) from project / development team before enhancement release

• Ensure application documentation is properly updated for each production release

Skills/Requirement

Requirements:

• Education:

• Bachelor’s degree in computer science or related field.

• Min 4 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.

• Hands-on experience in IT Operations/Production support L2/L3.

• Experience in ITIL process and tools like Splunk, Control-M is a plus.

• Strong analytical & trouble shooting skills required.

• Experience in Disaster Recovery planning and test execution.

• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.

• Experience working in financial services industry supporting mission critical applications is a big plus.

Details of the Division and Team:

• Join a talented and passionate team of solution-oriented Network engineers.
• As a Level 2 Network Operations Engineer in Global Network Services, you will be exposed to industry leading SDN, DCN, Cloud and Security technology.
• Your responsibilities include support of a robust and resilient network infrastructure which enables Deutsche Bank’s 24x7 client centric business.
• You will work with global colleagues to identify, diagnose, troubleshoot, resolve network problems, implement improvements, train colleagues, and help to leverage technology to provide secure, stable and innovative connectivity to Deutsche Bank and its clients.
• Represent Global Network operations during network and non-network incidents in incident management calls.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Facilitate proper operation, maintenance, and restoration of global data network.
• Follow key operation procedure to progress and update Incident and change tickets
• Implement regular break fix related changes
• Acts as an internal training resource to tier 1/2 operations engineers.
• Participate in effective handovers between APAC and US L2 operation teams.
• Perform timely escalations to technical and management teams and engage vendor escalation services (Cisco TAC, Checkpoint, F5, Arista, DWDM, Fortinet, Akamai, McAfee)
• Provide detailed written summaries of Incidents.

Your skills and experience:

• Minimum 4 years of relevant experience as a network engineer in enterprise grade networks.
• Hands-on experience in troubleshooting network problems pertaining to IP routing and network protocols.
• Understanding of TCP/IP, DNS, DHCP, GTM, LTM VPN, MP-BGP, OSPF Cisco ACI, Wireless technology; DWDM (ADVA), Multicast, HSRP, Spanning tree, VRF and DDOS.
• CCNA or other associate to professional level certifications.
• Technical ability to troubleshoot and progress complex IP networks and hardware problems.
• Liaison with Operations Level 1 Engineer, Operations Level 3 Engineer, other IT groups regionally and globally for support and resolution of high priority incidents.
• This role requires you to work in a 12-hour day shift. 4 days work, followed by 4 days off.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your tea
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deploy, administer, and support database and data lake infrastructures.
• Formulate and execute plans for high availability, backup, recovery, and disaster preparedness.
• Diagnose and resolve database issues and optimize performance.
• Enforce industry-standard security measures, policies, and best practices.
• Enhance clients' data warehouses and data lakes, and maintain comprehensive documentation.

Requirements

• Proficiency in Database Administration.
• Experience with Linux operating systems and scripting.
• Practical experience with at least one of the following: Hadoop Distributions, Relational Databases, or NoSQL Databases.
• Advantageous knowledge in one or more of the following areas: Data Virtualization tools, Scripting languages, Cloud platforms, and Docker/Kubernetes environments.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

We are seeking a dedicated and proactive Assistant Customer Service Manager to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service Manager in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• Minimum of a Diploma or GCE O Level qualification in any field.
• 2 to 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English and Mandarin (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Assist with the installation and support of data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle data-bearing devices, including hard drives and SSDs.
• Operate within a ticket-based environment for task management.
• Use pallet jacks or other lifting tools to move equipment safely.
• Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
• Flexibility to work during weekends or holidays when required.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related field.
• At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
• Six months or more in handling technical equipment or machinery.
• Familiarity with computer hardware and components.
• Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
• Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
• Strong communication skills in English, both written and spoken.
• Enthusiasm for learning and expanding technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company Profile
Julian Grey's client is a precision engineering firm for laser, optics, and photonics.

Responsibilities

• Create comprehensive electrical circuit diagrams for automation and equipment systems.
• Assess, integrate, and validate hardware to ensure compliance with technical specifications.
• Produce CAD drawings depicting electrical circuits.
• Assist in diagnosing and resolving issues with system assembly, operation, and testing.
• Aid in equipment setup, problem-solving, and occasional installation.
• Provide assistance in testing new hardware and applications in-house.

Requirements

• Experience in automation machine design, proficiency in Electrical Design Software, electrical/electronic circuits and test instrumentation

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Only Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568