Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

Roles and Responsibility of Onsite Engineer

• Lead and develop repair processes for Component Repairs for Rolls-Royce Trent Engine Components.
• Lead and assist in development of required tooling for respective repairs and inspection requirement, creation of manufacturing routers and process instructions (data cards, recording forms, Setup plans, etc.)
• Lead in demonstration of First article for assigned repair schemes per AS9102, AS13000 and Rolls-Royce’s SABRe Guideline for suppliers.
• Work closely with the Manufacturing Engineers and Specialist from SAESL team to achieve assigned monthly targets of repair development of Repairs.
• Assist Manufacturing Engineers in resolution of technical and operational challenges or concerns raised to Rolls-Royce, and ensure follow through till approval is obtained, and repair is handed over to shop operations.
• Assisting all steps involved in Source Approval validation packages for Rolls-Royce Source control Repair schemes, and other documentation required for industrialization and approval.
• Assisting effectively interfaces with Engineering, Operations, Quality, Suppliers and other support teams during repair industrialization into the Shop and ensure that it meets Safety, Quality, Delivery and Productivity objectives, within schedule and budget.
• Interface with vendors and internal functions in an effective manner to ensure that the action items to be carried out for the repair development are executed on time and in budget.
• Assure that all engineering designs and technical data are completed and accurately documented to provide an accurate technical/historical base for future reference and to meet customer / end user requirements.

Required Qualifications

• Bachelor’s degree in mechanical / Aeronautical / Material or other relevant Engineering discipline with min 5 years of Repair development or repair design experiences.

Technical Expertise

• Well versed in Rolls-Royce Repair Schemes designs, application of engine manuals and Cleaning and inspection chapter, Special Process Manuals and Overhaul process.
• Demonstrated knowledge and experience in Rolls-Royce Component Repair processes.
• Good understanding of manufacturing and inspection tools and processes used in the repair industry, such as heat treat, thermal spray, glass bead & shot peening, arc welding, Wide Gap brazing, machining, etc.
• Knowledge of GD&T, tool/fixture design and applications in repair.
• Commodity knowledge in Nozzle Guide Vanes and Stator Vanes repair is preferred.

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Japanese company with International presence, known for its production of specialty chemicals, fibers, and other materials and high-performance resins, films, elastomers, man-made leather, and medical products.

Job description

Communicate with global EVAL process improvement team to build synergy for further technical updates of KAP EVAL plant.

• Develop, review, and update all process control documents, procedures and operation condition sheet in consultation with Production Superintendent and Day Supervisors from Operation.
• Identifying, analyzing, trouble shooting and improving process efficiency, equipment performance, product yield, capacity, quality, process material uses and utilities consumption.
• Manage and improve process control system (DCS, SIS) and process data logging system.
• Support trial production and test run of new grade, new process and equipment with Production Technology Engineer.
• Optimize plant operating efficiency, yield optimization and energy conservation with feasibility study, make the necessary field test to verify the result.
• Provide technical support for Silo & Packaging process, including corrective measure for customer complaint in technical viewpoint.
• Lead process safety assessment (HAZOP, LOPA, etc.) and support HSE department technically.
• Submit reports’ finding and recommend modification, improvement and potential investment projects such as debottlenecking, environmental and cost reduction activities (i.e. reduction or more efficient usage of utilities).

Job Requirement

• Bachelor’s degree in science, technology, or engineering.
• Minimum five (5) years of relevant engineering/production work experience in chemical industry.
• Experience in designing or optimizing the process control system of chemical plants.
• Basic Engineering Skill with utilizing process and instrumentation diagram (P&ID).
• Experience in lean manufacturing methods (e.g. 5S, Six Sigma, Kaizen, TPM).
• High proficiency in Excel including VBA, macros, or other related software engineering tools.
• Experience with leading Capex projects.
• Experience with Management of Change (MOC), Process safety assessment (PHA, HAZOP, LOPA, FMEA, QRA, etc.), and Root Cause Analysis (RCA).

Benefits

5 day - Work week

Site Allowance: S$200

AWS & VB

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Alan Tan
EA Personnel Reg No.: R1105564

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.
For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to unacceptable submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

We are looking for a self-driven and motivated candidate to join our team in the delivery, support and maintenance of the Trading & Clearing Systems.

Responsibilities

• Working closely with various stakeholders, including solution vendors and platform specialist to deliver changes into production.
• Ensuring compliance for all internal controls and standard operating procedures. This will involve fixing vulnerabilities, extracting evidence for audits and maintaining system hygiene.
• Performing application recovery, non-functional testing, application verification and monitoring.
• Identifying break points, securities vulnerabilities, application anomalies and performing application troubleshooting.

Qualifications

• Bachelor's degree in Computer Science or Engineering from a reputable university;
• At least 4 years of working experience as System Analyst or IT Operations Analyst;
• Demonstrated competency in Linux, Windows Operating System and FIX protocols;
• Experience operating Cloud systems;
• Ability to write shell/python/SQL or power shell scripts;
• Good verbal and written communications skills;
• Operation and Production-first mindset;
• Ability to work on weekends and after office hours.

The Network engineer is responsible for managing day-to-day support of an organization’s information technology activities, meeting customer’s requirements and Service Level Agreements.
He/she is also responsible for the operational tasks for teams under his/her charge, ensuring that network, services, infrastructure and scope assigned, can work reliably and securely.
Lead teams that develop and implement networks and servers, respond to user/help desk requests, and monitor network stability and performance.

The activities may include but not limited to:

• conduct BAU activities, health checks, conduct infrastructure monitoring, handle customer queries, investigate incidents reported, resolve the incidents, apply fixes, and to ensure that incidents reported are tracked and resolved till closure
• provides leadership and accountability to the teams managed
• to train and guide junior team members
• The Network Lead directly supports end users by handling escalations, resolving user issues, and monitoring the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R24124925> <Chow Xuan Ling>

• Singapore Based (Penjuru lane - Transport provided at Jurong East)
• Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 8:00 AM – 12:00 PM
• Diploma in Marine Engineering or similar; past experience in marine cranes & deck machinery required
• Career Progression Opportunities

Job scopes:

• Manage day-to-day operations and coordination of afloat repairs, load testing & inspection services on ships in Singapore and the region.
• Assist Service Manager in handling the company’s field service operations, in technical, operational and commercial matters
• Prepare quotations, costing for invoice, tools & equipment lists and procurement of parts.
• Manage and coordinate service job execution.
• Liaise with our customers, such as Ship Managers, Offshore Operators, Shipyards, Agents and others
• Manage the tools & equipment which are kept at our warehouse. Send for recertification periodically as required.
• Coordinate with Ship Agents, Ports & Ship Yards, handle permits and schedule service attendances.
• Coordinate and arrange transport of Engineers, tools & equipment to and from job sites
• Answer customer queries and provide remote technical support.

Job Requirements:

• Diploma in Marine Engineering or similar.
• Past experience in marine cranes & deck machinery required.
• Experience in coordinating marine service work, especially afloat repairs will be an advantage.
• Able to commit overtime.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

The candidate should possess the following: At least (2) years of hands-on experience as Azure Data Engineer using:

Azure Data Factory Azure Synapse Analytics / Datawarehouse

Preferably with relevant certifications from Microsoft including Azure Data Engineer Associate

At least (3) years of hands-on experience in

- Performing data Ingestion using Data factory T-SQL stored procedure and data harmonizing

- Implementing Data Quality validation

- At least (3) years of hands-on experience in

- Providing technical support (80%) enhancements (20%) for existing applications in Azure

(Team has several ongoing projects on the Azure platform, including Finance, Commercials, and Operations. This role requires a support engineer primarily focused on existing projects and understanding the teams dynamics. The role requires someone capable of directly addressing system issues and resolving them. Users report issues, such as error messages and screenshots etc. The data engineer needs to log into the production system, trace processes end-to-end, identify the root cause, and resolve the problem. The engineer is expected to verify the accuracy of data and processes, ensuring correct numbers and outputs.)

Good to have following skills

Knowledge of Azure Databricks

Data modelling in Azure Analysis Services using star and snowflake schema.

Knowledge of writing DAX query to create measures dimensions.

Python Coding Experience

Non-Technical Skills Requirements (Business Skills) At least (3) years of relevant experience in:

Business Requirement Analysis.

EA Number: 11C4879

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Japanese Speaking) - TK

A MNC company is now looking for Customer Service Representative (Japanese Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Japanese Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

About the Company

We tackle engineering challenges to ensure data consistency, security, and scalability. Collaborating with data experts, we optimize models and platforms to enhance user understanding and campaign delivery, fostering growth in a competitive market.

About the Job

You will design, architect, and develop internal systems and platforms.Collaborate with cross-functional teams to integrate back-end systems with front-end platforms and databases seamlessly. Other responsibilities are as follows:

• Optimize the scalability, performance, and reliability of back-end systems.
• Identify and resolve technical issues to ensure smooth operation of systems.
• Contribute to enhancing software development practices, maintaining high standards for code quality, testing, and deployment.
• Create and maintain documentation on technical designs, system configurations, and implementation details for internal use.

Requirements

You would need a min Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• Min 5 years of professional experience in a similar role.
• Strong coding and documentation practices, attention to code style, familiarity with design patterns and principles, and a focus on continuous project optimization.
• Proficiency in programming languages Java or Golang.
• Familiarity with common Internet technologies such as Linux systems, MySQL, RPC, MQ, caching technologies, and microservice architectures. Experience in API development and integration is essential.
• Strong understanding of business needs, with experience leading or contributing to large-scale software platform projects, particularly in process systems and middleware development.
• Experience with user growth (paid acquisition) systems is a plus.
• Experience with JavaScript, CSS, and frontend frameworks like React or Vue is a plus.

R1332781

Job Description: Big Data Support Engineer – Batch Monitoring (Junior Role)

Experience Requirements:

• 1-3 years of IT experience.
• Minimum 1-3 years of hands-on experience with Hadoop and Kubernetes (K8s) ecosystems.
• At least 1-3 years of relevant experience in the banking/financial services industry.

Skills and Qualifications:

• Demonstrable analytical skills with in-depth knowledge of the Big Data ecosystem in a production support environment.
• Hands-on experience with Hadoop toolsets including Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, and Streaming applications.
• Strong knowledge of SQL, Python, Java, and Unix shell scripting.
• Incident, problem, and service outage management experience is a plus.
• Excellent communication and articulation skills.

Roles and Responsibilities:

1. Batch Monitoring and Operational Support:
   • Provide operational support to ensure the Service Level Indicators (SLI) of applications are met.
   • Troubleshoot and resolve batch issues and identify root causes to minimize SLA impacts.
   • Proactively identify opportunities for preventive maintenance to enhance system reliability.
2. Performance Optimization:
   • Perform administration and optimization to achieve optimal system performance.
   • Conduct reviews of technical and functional solutions from enhancement/project teams to ensure alignment with established standards.
   • Recommend design and operational optimizations for continuous improvement.
3. Collaboration and Stakeholder Communication:
   • Work closely with diverse teams, including tech infrastructure, application services, and business units, to ensure seamless operations.
   • Provide timely updates on status, progress, issues, and resolutions to business stakeholders.
   • Respond promptly to queries raised by various business units.
4. Data Engineering and Pipeline Management:
   • Build and optimize big data pipelines, architectures, and data sets.
   • Support data transformation processes, metadatamanagement, dependency tracking, and workload management.
   • Work on unstructured datasets and perform root cause analysis to identify opportunities for process improvement.
5. Incident Management and Disaster Recovery:
   • Participate in disaster recovery and business continuity exercises.
   • Support software, platform, and database upgrades for systems.
6. Kubernetes and Streaming Applications Support:
   • Provide support for data APIs and data science/machine learning applications running on Kubernetes platforms.
   • Troubleshoot core Java, Python, and Scala Spark batch, API, and streaming applications.

Preferred Experience:

• Experience with message queuing, stream processing, and scalable big data stores.
• Exposure to ledger balance reporting and GL datareconciliation between systems, datamarts, and reports.
• Knowledge of Teradata FSLDM and performance tuning on MPP data pipelines (e.g., Teradata).

This position is ideal for candidates with a strong foundation in BigData support and batch monitoring, excellent problem-solving skills, and the ability to collaborate effectively in dynamic environments, particularly within the banking/financial services industry

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

The speech team's mission is to empower content understanding, interaction and creation across TikTok and other products using speech & audio related technologies. We focus on cutting-edge R&D in areas like speech & audio, music processing, natural language understanding and multimodal deep learning. We are looking for top talents to work on these exciting technologies, integrate them into various TikTok and other products and ultimately bring joy to our global user base!

Responsibilities

• Conduct cutting-edge research and development in speech/audio foundation models

• Contribute to the advancement of audio understanding, including multilingual speech recognition, speech translation, multimodal understanding and etc.

• Focus on and drive the practical application of relevant technologies in business scenarios, including but not limited to closed-captions, voice dubbing, video understanding.

Qualifications

Qualifications

• Master's or PhD in computer science, mathematics, engineering or related field

• Experience in one or more areas of machine learning and deep learning, including but not limited to:

- Automatic Speech Recognition

- Automatic Speech Translation

- Speech/audio self-supervised learning and foundation models

- Speaker recognition and verification

- Speech emotion recognition

- Multimodal foundation models

- Large Language Model pretraining and finetuning

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

As part of the Security Engineering team, we are responsible for supporting the company's construction of security capabilities and platform services, combining other teams to create efficient and high-quality service docking capabilities, enhancing interactive experience, and lowering the user's barriers to understanding and using security services.

Responsibilities

We are looking for Security Software Engineers to join our Security Engineering team in building the next-generation of ByteDance's product security & privacy infrastructure that furthers our system security and user data privacy protection level, which will impact all ByteDance's products globally. In addition, you will also have opportunities to work closely with product teams across the world. Together we will identify opportunities, define innovative ways to build our users a safe and trustworthy environment, and help us shape the future of ByteDance.

- Research, design, develop, test, maintain and continuously improve ByteDance's product security & privacy Infrastructure and softwares.

- Analyse user needs and security & privacy objectives, develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update Software, enhances existing software capabilities. Develop and direct software testing and validation procedures to optimize reliability, availability and performance of globally distributed systems.

- Work with multiple cross-functional global teams to integrate hardware and software systems and develop specifications and performance requirements, to deliver high-quality work in rapid product development.

- Deploy, troubleshot and operate large distributed systems.

- Manage individual project priorities, deadlines and deliverables

Minimum Qualifications

- Bachelor's degree and or above in Computer Science, Computer Engineering or other relevant majors.

- Strong knowledge of data structures and algorithms

- Proficiency in at least one server library / framework like Express, Koa, Gin, Kite, Django, etc and at least one kind of database like MySQL, Redis, MongoDB, Hive, ClickHouse, ES, etc and at least one kind of message queue like Kafka, RocketMQ, etc

- Understanding of load-balance, container virtualization, familiarity with NGINX, Docker, K8s, Serverless, etc

- Proficiency in TypeScript, CSS and various layouts, at least one kind of general purpose programming language like Node.js etc

- Understanding of component-based development ideas, familiarity with React.js, Vue.js, or any other equivalent library / framework

- Excellent programming, debugging, and optimization skills in general purpose programming languages

- Ability to think critically and to formulate solutions to problems in a clear, concise and timely manner

Preferred Qualifications

- Experience in cloud-native security services and infrastructure such as Key Management System (KMS), or Public Key Infrastructure (PKI) to serve as a foundation for production infrastructure security. Experience in securing software supply chains to ensure source and build integrity at any stage of the software lifecycle.

- Experience with two or more general purpose programming languages including but not limited to: Go, Node.js, Java, or Python. Preferred familiarity in Rust.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team

The speech team's mission is to empower content understanding, interaction and creation across TikTok and other products using speech & audio related technologies. We focus on cutting-edge R&D in areas like speech & audio, music processing, natural language understanding and multimodal deep learning. We are looking for top talents to work on these exciting technologies, integrate them into various TikTok and other products and ultimately bring joy to our global user base!

Responsibilities

• Conduct cutting-edge research and development in speech/audio foundation models

• Contribute to the advancement of audio understanding, including multilingual speech recognition, speech translation, multimodal understanding and etc.

• Focus on and drive the practical application of relevant technologies in business scenarios, including but not limited to closed-captions, voice dubbing, video understanding.

Qualifications

Qualifications

• Master's or PhD in computer science, mathematics, engineering or related field

• Experience in one or more areas of machine learning and deep learning, including but not limited to:

- Automatic Speech Recognition

- Automatic Speech Translation

- Speech/audio self-supervised learning and foundation models

- Speaker recognition and verification

- Speech emotion recognition

- Multimodal foundation models

- Large Language Model pretraining and finetuning

Preferred Qualifications

• Publications in top-tier ML/DL venues such as NeurIPS, ICLR, ICML, AAAI and speech venues such as ICASSP, ASRU, Interspeech

• Deep understanding of Large Language models

• Familiar with distributed computing and large scale model training

• Familiar with deep learning frameworks such as Tensorflow and Pytorch.

• Familiar with engineering principles and best practices.

• Highly competent in algorithms and programming; Strong coding skills in C/C++ and Python.

• Ability to work collaboratively in a fast-paced, multi-functional environments

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

My client is one of the leading hedgefund in thier own rights and they are looking for an experienced trade floor support engineer to join thier team!

MAIN DUTIES/RESPONSIBILITIES OF THE ROLE:

Essential Experience:

• 5+ years supporting trading and post-trade systems.
• Experience managing a fast-paced and complex environment
• Some experience managing applications running on Linux OS
• Proficient in incident management and problem solving
• Excellent verbal and written communication skills

WORK EXPERIENCE/BACKGROUND:

Desirable

• Experience with NetData or DataDog is an advantage
• Experience with ticketing systems such as ServiceNow or Jira
• ITIL certification or equivalent incident management training
• An understanding of the FIX protocol

TECHNICAL/BUSINESS SKILLS & KNOWLEDGE:

• A degree in Computer Science, Engineering, or a related field

If you think you fit the role or know someone who does, feel free to send the updated relevant resume to [email protected] for a private and confidential conversation. Thank you and looking forward to speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

• 6 months contract role
• Opportunity to convert into permanent role
• Newly created role for the upcoming new project

about the company

Our client is a global leader within its industry. They operate across a global scale and are recognised as true industry leaders. They are considering one of the largest companies in the world by revenue. Great career opportunity awaits the right person in this exciting Senior Data Engineer role

about the job

• Build and manage processes to extract, transform, and load data from various sources (e.g., ERP, CRM, e-commerce, omnichannel platforms) into centralized systems.
• Drive efforts to streamline data sources and reduce redundant subscriptions, particularly from omnichannel platforms.
• Implement models to support business functions like sales forecasting, customer segmentation, and pricing optimization.
• Develop secure, scalable infrastructure to accommodate growing data volumes across both cloud and on-premises environments.
• Work with teams to uncover data-driven insights, especially from emerging omnichannel sources.
• Oversee data integrity through profiling and cleansing, including handling third-party and Chinese data labels.
• Improve data pipeline efficiency and query performance to provide timely insights.
• Provide technical assistance to help teams leverage data insights for enhanced business performance.

successful candidate

Minimum 3 years of experience in data engineering across cloud and on-premise environments.

Strong proficiency in SQL, Python, and data warehousing concepts. Familiarity with cloud-based platforms such as AWS, GCP, or Azure.

whats on offer
This is a 6 months contract role for a Senior Data Engineer will pay a salary range of $ 7,000 to $ 9,000 plus perks from the company. This is an opportunity to lead and collaborate with technology for the global enterprise wide of the company.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first-call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after-call administration work
• Use customer service and sales skills to optimize customer satisfaction with each customer contact
• Maximise opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services

Requirement:

• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to work in a fast-paced and demanding environment
• Able to commit to the daily scheduled hours (either 9.00 am – 1.00 pm OR 10.30 am - 2.30 pm)
• Required to work 5 days a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full-day training (12-15 working days). - Training days are fully payable
• Banking experience will be an advantage

Other

• Salary up to S$2,500
• Annual Leave: 14 days
• Medical Leave: 14 days
• Outpatient and Insurance provided

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

• Work along with the Project teams to onboard new squads in the DevOps environment.
• Guiding the continuous integration, continuous deployment and continuous testing.
• Work closely with the development team and operation team to create DevOps strategy and toolset that suits the individual squads.
• Setup, deploy and maintain scalable, high availability systems
• Perform and automate deployment and security hardening of systems
• Automate and build up scalable systems/environment using latest technologies (e.g. Kubernetes)
• Automate security hardening in testing, deployment and production setup based on industrial best practices
• Setup and maintain CI/CD, automated testing, development and delivery environments
• Writing scripts/programs for service monitoring and health check of systems
• Day-to-day monitoring, backup, deployment and maintenance of systems

Prerequisites:

• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Thorough knowledge of networking, routers, switches, and WiFi setup.
• Good knowledge of storage technologies, such as NAS, SAN, SDS
• Experience with automation tools such as Salt/Chef/Puppet/Ansible
• Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.
• Knowledge of IT security standards, for instance from CIS or IM8.
• Experience on building and developing CI/CD pipeline and workflow (Gitlab CI/CD preferred)
• Good hands-on experience on using AWS Cloud Formation scripts for configuration management and application deployment
• Overall knowledge on one or more of the following programming language (Java, Spring Boot, Node JS, Angular JS, React Native)
• Knowledge on continuous integration, test automation, version control, and software configuration management.

Desired Background:
• Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent
• Minimum 1 years in software development industry or server infrastructure setup
• Experience in software-defined infrastructure (OpenStack, CloudStack, VSphere).
• Experience with infrastructure provision tools (Docker, Ansible, Puppet, Chef etc.).
• Good understanding of hardware infrastructure systems (network switches, firewalls, routers etc.) and Linux operating system.
• Basic understanding of DevOps principles and practices. Knowledge in DecSecOps will be an added advantage.
• Self-motivated and good communication skills. Good hands-on experience on using AWS Cloud Formation scripts for configuration management and application deployment.
• At least 1-year experience working closely with infrastructure. Experience in Linux, Windows, network troubleshooting is a plus,
• Experience on working in an Agile environment, in a close collaboration with developers, Knowledge on continuous integration, test automation, version control, and software configuration management
• Excellent communication skills

· Proficiency in Oracle Cloud Infrastructure (OCI) and its components.

· Strong knowledge of Moody's Risk Analytics tools.

· 3–6 years of experience in platform engineering, technical support, or related roles.

· Hands-on experience with BMC and Control-M for monitoring and scheduling tasks.

· Advanced SQL skills for query writing, optimization, and troubleshooting.

· Experience in providing 24x7 technical support for mission-critical platforms.

· Familiarity with ITIL processes and best practices for incident, problem, and change management.

· Detail-oriented and proactive approach to maintaining platform reliability.

Duties:

- Planning and execution of project plans at construction site

- Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing

- Ensure construction site fulfill authority's code of practice and comply with safety house rules.

- Handle correspondence job paperwork and submission

- Liaise with all parties involved in the project including authorities, consultants, clients, subcontractors and suppliers

- Attend site meetings and inspections, report regularly on progress and monitor schedule

- Prepare and monitor work schedules, project costing, procurement, and coordination with all partied involved to ensure work progress smoothly and completed within target time and budget

- Supervise and report progress of the work to Project Manager

- Ensuring project progress are on schedule and to meet the timeline given

- Make sure having the latest construction drawings on-site and work is constructed as per drawing given.

- Update drawing if there is any revision and to keep a updates copy in site office and head office

- Feedback to Project Manager on any issue encounter on site and proposed feasible solution.

- Any other adhoc duties assigned by Project Manager

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)