Job Highlights
Career progression opportunities.

Guidance by Experience Professional Engineers and company Directors to develop holistic competencies.

Involve in company operational and management processes.

Job Description

• Civil & Structural Engineering Design.
• Fire safety, Pollution Control and Singapore Statutory requirements design.
• Project execution & management.
• Company level operational processes and management.

Responsibilities

• Civil & structural and other engineering design.
• Manage Engineering team.
• Manage or support design teams.
• Project co-ordination or management.
• Involve in company level operational and management processes.
• Assist Company Directors in the performance of their duties.

Job Requirements

• Registered Singapore Professional Engineer or
• Civil Engineering Degree that is registerable as a Singapore Professional Engineer preferred.
• Candidates with BIM knowledge/experiences will be an advantage.

Additional Requirements

• Good knowledge of engineering design and project management.
• Effective communicator and motivated.
• Have broad vision and good sense of reality.

Our esteemed client, an established MNC, is searching for a QA Assistant Engineer/Engineer:

Job Responsibilities:

• Inspect outgoing and incoming parts according to established procedures and specifications, including incoming process inspections.
• Maintain accurate quality records and manage quality-related data.
• Identify and escalate quality issues to the appropriate personnel for resolution.
• Ensure segregation of non-conforming products to prevent mixing with conforming products.
• Authorize rejection of parts that do not meet quality standards.
• Approve the release of conforming parts for storage and subsequent delivery.
• Conduct routine factory tests and inspections on completed switchboards.
• Perform testing and commissioning of switchboards on-site or on vessels, ensuring customer satisfaction, and address warranty claims or quality concerns.
• Conduct official tests on switchboards with surveyors, consultants, or customers as required.
• Support the manager in fulfilling quality responsibilities and achieving objectives.
• Maintain cleanliness and organization in the QA Department.
• Adhere to safety protocols during all tasks.
• Use calibrated instruments for inspections to ensure accuracy.
• Initiate actions to prevent product non-conformities.
• Propose and implement solutions for identified issues.
• Verify the effectiveness of implemented solutions.
• Control further processing or delivery of non-conforming products until issues are resolved.
• Undertake additional responsibilities as assigned by supervisors.
• Comply with the Quality Management System procedures for effective implementation and control.

Job Requirements:

• Diploma or Degree in Electrical Engineering.
• Prefer 2 to 3 years of QA experience in marine or industrial field.
• Experience in testing of switchboards/panels will be an advantage.
• Willing to work onboard the vessel and travel occasionally.

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB (2 Months)
• Working Location: Tuas Crescent
• Working Days: 5-day work week
• Working Hours: 8:15 am to 5:45 pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

· Carry out in-house maintenance duties (including maintenance and repairs to building

fabrics and troubleshoot fire protection system)

· Check and fix mechanical and electrical installations in large office building

· Carry out routine and preventive mechanical and electrical maintenance in the buildings

· Supervise contractors for repair and maintenance works

· Respond and attend to tenant/ user requests

· Familiar with Building Automation System

· To test and service fire alarm systems

Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We are developing and executing a shared strategic vision for Loyalty & Marketing Services platforms and products that enable Visa to be the world-leading data-driven payments company. As a Data Engineer, you will be part of world-class team of Engineers to define, drive and execute on this vision. We are looking for a self-motivated individual with software engineering skills and expertise with Java, Web technologies & Big data. The candidate will be extensively involved in hands-on activities including POCs, design, development, testing, and documentation. Candidate must be flexible and willing to switch tasks based on team's needs.

Primary responsibilities will include:

• Design and develop mission-critical systems, delivering high-availability and performance
• Work on development of new products and enhancements to existing systems iteratively by building quick POCs and converting ideas into real products
• Work closely with architects, business and technical stakeholders to develop high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
• Instill best practices for software development, and deliver high quality work on tight schedules
• Identify opportunities for further enhancements and refinements to standards and processes
• Coordinate Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing core product code
• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• Bachelors degree, OR 3+ years of relevant work experience.

Preferred Qualifications

• 1 to 2 years of software development work experience along with a Bachelor’s degree, or 2+ years of work experience with an Advanced Degree in a technical field such as computer science, computer engineering, or a related field.
• Solid foundation in computer science with strong competencies in data structures, algorithms, and software design optimized for building highly distributed and parallelized systems.
• Proficiency in Java or Scala with strong design and coding skills.
• Hands-on experience with web technologies including Spring Boot, HTML, CSS, JavaScript, JSON, JQuery, and REST API.
• Practical knowledge of Angular.
• Working experience with Spring and Hibernate frameworks.
• Experience with Apache Spark is plus.
• Familiarity with Git/Stash, Ant, Maven, Jenkins, and Jira.
• Experience with database technologies like DB2, Oracle, SQL Server.
• Knowledge of Unix/Linux operating systems.
• Experience with Agile & DevOps methodologies.
• Excellent analytical and problem-solving skills with a strong automation mindset.
• Capability to handle multiple competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills and the ability to effectively communicate logic and implementation plans to team members and managers.
• Self-starter, quick learner, and detailed and thorough.
• Experience in payment processing is a big plus.

Job Description

• Installation, commissioning, maintenance and testing of equipment.
• Compile field service reports after servicing of equipment.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Maintains product database, entering data.
• Maintains professional and technical knowledge.

Job Requirements

• Diploma in Electrical & Electronic Engineering or higher
• Strong interpersonal skill
• Good analyzing information and verbal communication skills
• Class 3 driving license

Additional Notes:

• Opportunities for overseas training and job.
• On the job training and Safety training will be provided.

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Responsibilities:

• Reviews technical specifications, drawings, procedures, and standards pertaining to project requirements
• Prepares and reviews the project quality documents, procedure, ITP
• Reviews drawings, documents, and weekly update drawing register form documents controller and distribute to project Quality Assurance personnel.
• Administrates the project's internal quality audit to ensure compliance with the project quality plan.
• Monitors the inspection and documentation activities of the Quality Assurance Inspector to ensure compliance with the inspection test plan and project quality requirements
• Resolves quality-related issues arising from subcontractor and in-house production
• Ensures protection and preservation of various systems
• Ensures updates on electrical completion and mechanical completion progress in the project database
• Assigns the systems to be tested by the various supervisors and technicians involved in the operation
• Reviews the quality work processes to enhance efficiency and productivity
• Coordinates the testing and commissioning requirements with Engineering, Project Manager, Quality Assurance Department, and vendors
• Reports non-conformance and issue improvement notes where necessary
• Any other assigned duties and responsibilities

Requirements:

• Degree in Naval Architecture, Marine and Offshore or Electrical Engineering
• Minimum 3 years of relevant experience in Quality Assurance working experience, and the offshore or marine industry

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• Managing the day-to-day planning and engineering initiatives for the project
• Responsible for project functions; e.g. Site Management, Project Control Management, Engineering Management, Procurement, Construction Management, etc.
• Supervise and prepare methods for the project and any installation procedures, task plans and guidance
• Monitor site progress against budget and forecast schedule
• Ensure EHS and QA/QC standards of works by trade cons are met
• Ensure accurate and timely reporting of works progress to Senior Manager
• Identify and notify Senior Manager and Executive Manager (PMO) of any additional works or changes that constitute a variation
• Always ensure coordination and communication with all trade cons
• Prepare meeting minutes for project meeting
• Manage project closeout and obtain all warranties for final acceptance
• Support tender processes

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Summary

We are seeking a highly organized and proactive Assistant to provide essential support across Finance, Human Resources (HR), and Administrative functions. The ideal candidate will play a key role in ensuring the smooth operation of these departments, contributing to the efficiency and productivity of the organization.

Duties and Responsibilities include the following

(other duties may be assigned from time to time):

Finance Support:

- Assist in processing invoices, expense reports, and payment requests.

- Support the preparation of monthly financial reports and

reconciliations.

- Maintain accurate records and organize financial documents for

audits and compliance purposes.

- Coordinate with vendors for payment and invoice-related queries.

HR Support:

- Assist in maintaining employee records and updating HR databases.

- Coordinate onboarding and offboarding activities.

- Support HR processes such as leave management and performance

evaluations.

- Help organize employee engagement initiatives and training sessions.

Administrative Support:

- Manage office supplies and ensure the workplace is well-stocked and

organized.

- Handle incoming and outgoing correspondence, including emails and

mail.

- Schedule and coordinate meetings, appointments, and travel

arrangements.

- Provide general clerical support, including filing, data entry, and

document preparation.

- Answer and direct phone calls and handle inquiries in a courteous

and efficient manner.

- Manage visitor logs and issue visitor badges as needed.

- Receive and distribute incoming deliveries and coordinate outgoing

shipments.

Others:

- Ad-hoc reports / projects / events

Requirements

- Prior experience in Finance, HR, Administrative, or Reception roles is

an advantage.

- Strong organizational and multitasking skills with excellent attention

to detail.

- Exceptional communication skills, both written and verbal, with a

professional demeanor.

- Ability to maintain confidentiality and handle sensitive information

with discretion.

- Positive attitude, adaptability, and willingness to take initiative.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and

familiarity with office equipment.

Interested candidates kindly email your updated resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified**

Job Description:

• Customer Enquiries & Management: Handle customer inquiries promptly and professionally across various channels, ensuring a seamless experience.
• Centre Management: Oversee the cleanliness and organization of the centre, manage customer flow, and ensure a positive experience for everyone.
• Instructor Coordination: Liaise with instructors to manage bookings and ensure smooth scheduling of classes.
• Customer Relationship Management: Build and maintain strong relationships with customers through digital mediums such as email, chat, and social media platforms.
• Sales Generation & Follow-Up: Support sales initiatives by following up on trial bookings, encouraging renewals, and achieving sales targets.

Requirements:

• Proven experience in customer service, preferably in a service-oriented or educational environment.
• Strong interpersonal and communication skills, with the ability to handle customer interactions empathetically and efficiently.
• Organizational skills to manage bookings, schedules, and centre operations effectively.
• Proficiency in digital communication tools and CRM systems.
• Sales-oriented mindset with the ability to promote services and drive renewals.
• Availability to work on at least one weekend day as part of a 5-day work week.
• Team player with a proactive approach to problem-solving and multitasking.

Why Join Us?

• Be part of a passionate team focused on creating memorable customer experiences.
• Opportunity to grow your skills and career in a supportive environment.
• Work in a dynamic and engaging workplace with a focus on customer satisfaction.

We welcome anyones who are :

• Passion in F&B industries

• Self Motivated

• Cheerful & Energytic

• Always smile from heart

• Latin American Influence

Job Scope :

• Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• Maintain the reservation book/ communications book
• Provide upscale guest service experiences for clients throughout their stay
• Ensure clients are properly greeted upon their arrival
• Monitor daily bookings and ensure assigned tables are prepared prior guest arrival.
• Prefer to have Latin American background

Benefit :

• Attractive incentive program

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

* Flexible working hour

Job Description:

• Executes all duties related to the front operations, such as registration, checking/verifying guests' particulars, updating of operations status, and etc.
• Cashiering duties including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and rendering reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• Maybe tasked to execute additional related duties as part of the effort to offer staff more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management/operations
• Serving and delivering good service to the customers
• Ad hoc duties as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

• Maintain friendly and welcoming service to customers.
• Present menu and provide detailed information when asked.
• In charge of table preparation.
• Offer menu recommendations.
• Take accurate food and beverage orders.
• Communicate order details to the Kitchen.
• Serve food and beverage orders.
• Check cutlery and dishes for cleanliness and presentation.
• Arrange table settings and maintain a tidy dining area.
• Clear tables after customers finish dining.
• 6 Days' work week.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

About the company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

COMPANY BACKGROUND

Company manufacture and provide repair & service of Air-conditioning Chiller. Our customers are from building and construction industries.

Position : Chiller Maintenance & Service Technician

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

· Those without experience or qualification will also be consider

* Benefits: Medical, insurance, dental

* 5.5 working days

Mon to Fri : 8:30Am to 5:30Pm

Sat : 8:30Am to 12:30Pm

* Salary : $2500 to $3500

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service by embracing the 8-Steps of Service Excellence as per QSC standards.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service
• Possess good command of English
• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
• Friendly, cheerful and able to work under pressure and in a high-volume environment
• Great team player and customer service oriented
• Possess strong initiative and integrity

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $700
• 5-day work week, 44 hours
• Work-life balance (flexi timings - 20hrs or 30hrs/wk)
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills