• Arrange trucking & collection of cargo.
• Process custom permit.
• Inform shipper on any changes in vessel details or delay in arrival date.
• Booking & shipping documentation.
• co-ordinate & monitor shipment with carriers and clients.
• Support in all aspect of sales and operational activities.
• Assist operation with preparing BL.
• Assist with billing and closing jobs.
• Follow up on customer enquiries, agents & complaints.
• Other ad-hoc duties as assigned by the supervisor.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Manage and maintain Unix servers, including AIX and Red Hat Linux through installation, configuration, and troubleshooting.
• Develop and maintain Ansible playbooks and shell scripts for automation of system management tasks.
• Oversee middleware platforms suck as IBM WAS, JBoss and MQ including installation, configuration, and performance tuning.
• Implement and maintain configuration management and automation tools to streamline system administration tasks.
• Monitor system performance and implement necessary adjustments to ensure efficient operation.
• Collaborate with other IT teams to support infrastructure projects and resolve technical issues.
• Implement and maintain security measures to protect system and data.

• Bachelor’s degree in computer science/ Information Technology/ Engineering or equivalent
• Minimum 3 years of experience in Unix Administrator with a focus on AIX and Red Hat Linux Administration.
• Familiar in scripting languages such as PowerShell, Ansible for automation and system management tasks.
• Experience with middleware platforms such as IBM WAS, Jboss, and MQ
• Familiarity with cloud platforms and containerization technologies is a plus
• Relevant certification such as Red Har Certified Engineer (RHCE) or IBM Certified System Administrator - AIX
• Strong problem-solving and decision-making abilities.

Job Responsibilities

• Installation, maintenance and servicing of a wide variety of equipment including but not limited to:
• General security systems
• Alarm systems
• CCTV systems
• Access control systems
• Troubleshoot problems encountered on site
• Provide feedback to management on issues faced on the ground
• Maintain accurate and consistent set of work instructions service delivery processes

Job Requirements

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic) or equivalent

• 2 year(s) of working experience in the related field is preferred for this position

• No experience is required

• Candidate must possess a Class 3 driving license

Job Highlights:

• Salary up to $2800 + Performance Bonus
• 6 days work week; Retail hours
• Islandwide
• Japanese Tea Cafe

Job Responsibilities:

• Engage in Research & Development for innovative products.
• Take charge of crafting and preparing baked goods for customer sales, including recipe creation, ingredient procurement, and coordinating baking schedules for items like breads, cakes, pastries, pies, cookies, and more.
• Develop and enhance recipes, precisely measuring and combining ingredients using various equipment to create high-quality baked goods.
• Conduct tests on ingredients and finished products to guarantee adherence to food safety and quality standards.
• Maintain cleanliness and restock workstations, ensuring all equipment is sanitized and ready for subsequent shifts.
• Oversee General Store Operations.
• Enhance service quality.
• Welcome customers, provide information on specials or new items, address inquiries, and manage orders and payments. Serve beverages and desserts.
• Package food and beverages for sale.
• Continuously educate oneself on Japanese teas, desserts, and presentation techniques to elevate the quality of beverages and desserts.
• Monitor inventory and replenish items in display cases or behind the counter.
• Adhere to food safety regulations, quality controls, and ensure store and personal hygiene. Implement Product Quality Control measures.
• Prepare ingredients.
• Undertake any other ad-hoc duties as required.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

JD1022

Roles & Responsibilities

The Role:

The candidate will coordinate project elements, oversee Project Team, and contractors to ensure that engineering projects are completed according to project plans and schedules, meets quality objectives and complies with safety standards. The responsibilities of the candidate will include:

Job Description

Study on contract requirements, planning and execution of project schedules.

Liaison and supervision of subcontractors for site progress installation.

Coordinates with vendors, subcontractors, and customers on project requirements etc.

Site preparation and worker control for daily work and projects.

Prepare routine reports, service reports and incident reports.

Other ad-hoc duties when assigned.

Job Requirements

Diploma/ Degree in Civil / Electrical Engineering.

Preferably 1-2 years of relevant experience

Able to interpret structural and electrical drawings accurately.

Previous experience in electrical installation field is advantageous but not mandatory.

Good interpersonal and communication skills.

Willing to hands-on, work irregular hours.

Able to work independently with minimal supervision.

Able to response to emergency call, if happens.

Preferably have a valid driving license and with own transport.

If you fit the above requirements, please submit your resume, last drawn and expected salary. Only shortlisted candidates will be contacted for an interview.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Introduction

Nextkidney SG is a subsidiary of Nextkidney, a Dutch medical technology company based in Singapore. We are focused on the development of sorbent based dialysate regenerative device for use in a portable hemodialysis device. Our vision is to be the global leader in making portable dialysis affordable and accessible to all.

Learn more about us at www.nextkidney.com

Job description

Nextkidney SG is seeking dedicated and talented individuals with a proactive and positive ‘can-do’ attitude to join our team as QA Engineer. As part of the R&D team , you will influence the development of a new generation of home hemodialysis device, as it transitions from design to mass production.

Responsibilities:

1. QMS Management:

• Oversee and maintain the Quality Management System (QMS) to ensure compliance with regulatory standards, including ISO 13485 and 21 CFR 820.
• Develop, implement, and maintain quality policies, procedures, and processes to support the QMS.

2. Regulatory Compliance:

• Stay abreast of industry regulations and standards related to medical devices (eg, EU MDR, FDA regulations and relevant standards).
• Work closely with regulatory affairs to ensure products meet all necessary regulatory requirements.
• Assist in preparation and consolidation of technical documentation needed for both manufacturing transfer and regulatory submission.

3. Process Improvement:

• Identify areas for process improvement within the QMS and collaborate with cross-functional teams to implement changes.
• Facilitate investigation and root cause analysis of non-conformities and documentation and implementation of CAPA.
• Conduct internal audits to assess and improve compliance with established processes.

4. Risk Management:

• Participate in risk management activities for medical devices, including risk assessments, mitigation strategies, and documentation.

5. Documentation and Reporting:

• Manage the creation, review, and approval of quality-related documentation, including standard operating procedures (SOPs), work instructions, and quality records.
• Generate reports on key quality metrics and present findings to management.

6. Training:

• Provide training and orientation to employees on quality processes and procedures to ensure a thorough understanding of QMS requirements.

Qualifications:

• Bachelor's degree in a relevant field (e.g., Quality Assurance, Engineering, Biology, etc.).
• Proven experience in Quality Assurance within the medical device industry.
• In-depth knowledge of ISO 13485, FDA regulations, and other relevant standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a commitment to maintaining high-quality standards.
• Certification in Quality Management (e.g., ASQ Certified Quality Engineer) is a plus.

Come join our team! Please reply with your resume and expected salary

Job Description:

• You will promote and propose Trane Chiller & Equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Job Requirement:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Interested applicants, kindly send your resume in MS WORD format to [email protected]. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R23117980

Responsibilities:

• Installation of server,administration of software development in the server.
• Provide technical support and administration for office network
• Maintenance of the office,datacentre site infrastructure
• Backup of user desktop/server/harddisk
• VMWare administration
• Administration and maintenance of network infrastructure
• Administration of office 365 on user desktop/laptop
• Administration of Cisco switches, firewall
• Maintain and update documentation of IT systems
• Ensure network security compliance with IT security requirement
• Standby for datacentre(including DR) infrastructure

Requirments:

• Diploma in IT, or relevant certification
• At least 1-2 years of experience
• Knowledge of Cisco Network Devices (Switch and Router), know how to set up/troubleshooting.
• Knowledge of Servers (Installing of Server Parts, Installing of Server in Server Racks, Setting up of servers)
• Basic knowledge of firewall for troubleshooting

Interested applicants, please send in your resume to: [email protected]

EA Personnel R1109773

Agency no. 07C3676

A well-established marine company located in Tuas is seeking JDE Support Engineer on permanent position. Applicant must have experience with JDE Software and well-versed with it's functions.

Benefits

• Monthly Salary
• Variable Bonus
• Insurance covered for: Group H&S, Group Term Life, Group PA and Workmen Compensation Insurance
• Other leaves as per MOM regulations
• 8 am to 5:30 pm Mon to Fri
• Shuttle Bus at designated MRT stations

More openings at www.gasoil.com.sg

• Overall, responsible for project scoping, development of functional and technical specifications, project rollouts, data migration, data archiving, maintenance, system upgrading, supporting activities and vendor management.

Requirements:

• Degree in Computer Science or equivalent
• At least 2 years of experience in Microsoft technologies (.NET, C#, MVC/Javascript framework etc.)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

软件QA工程师

职位描述

• 负责视频云多个业务线（企业直播、视频点播、图片处理等）的海外项目质量保障工作

• 主要负责产品需求测试，包括不限于：case编写、bug提交和修复验证、用户反馈跟进等

职位要求

• 大专以上学历，1年以上相关工作经验

• 在现有流程下独立完成负责模块的用例设计，并对质量负责

• 能通过测试工具和平台对线上问题进行简单的定位和分析

• 自己的任务能独立进行进度把控和风险评估

• 较好的沟通能力，能通过主动沟通推进问题的解决

Software QA Engineer

Job description

• Responsible for international product quality assurance work for multiple business lines of Video Cloud (enterprise live broadcast, video on demand, image processing, etc.).

• Mainly responsible for product requirements testing, including but not limited to: case writing, bug reporting and fix verification, user feedback follow-up, etc

Job Requirements

• College degree or higher in Computer Science , more than 1 year of relevant work experience in QA

• Independently complete the use case design of the responsible module under the existing process and take responsibility for the quality

• Troubleshoot and conduct root cause analysis of online issues through testing tools and platforms

• Independent progress control and risk assessment of assigned tasks

• Good communication skills, able to promote problem solving through active communication

Job Description

Our client provides multimedia video cloud to world-wide users. Its video cloud is one of the world's largest and leading video platforms, providing media storage, transcoding and streaming services. Our Client is committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world.

The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities.

As a technical expert, you will be working closely with client's global video cloud R&D and engineering team to promote continuous optimization of products, tools, and processes.

Job Responsibilities

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Job Requirements

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.). Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred;

5. Experience in project management, video cloud related experience or enterprise integration experience is preferred;

Job Description:

• Identify, understand and propose suitable products and solutions to meet customers’ needs and requirements.
• Collaborate with the external business partner to address the needs of the customer.
• Work with internal departments to achieve sales objectives.
• Develop a sales strategy to achieve sales goals and revenues.
• Prospect and qualify new customers.
• Build and monitor sales pipeline.
• Track, collate and interpret sales numbers.
• Forecast annual, quarterly and monthly sales revenue.
• Updating of sales activities and pipelines on CRM system.

Job Requirements:

• Diploma / Degree in Engineering or related discipline.
• Minimum 1-2 years of solutions sales experience in a hunter role.
• Candidates with sales experience in handling B2B customers in the Pharmaceutical or Retail industries are highly preferred.
• Candidates with prior experience in automation solutions sales are highly advantageous.
• Resourceful & strong problem-solving skills.

Roles & Responsibilites

• Responsible in preparing documentation including daily report, monthly progress report, method of statement and work procedure to project manager
• Responsible in overseeing drawing management and make sure the updated drawings to the clients and sub-contractor are issued
• Assist the project manager or senior engineer in coordinate with related consultant and quantitly surveyor on the change order issued
• Coordinate and work closely with safety personnel to ensure all government and safety regulation are complied
• Conduct weekly or monthly meeting with sub-contractor to update the progress of work

Requirement

• Good interpersonal and communication skill
• Good organization skill
• Able to multitask
• Able to work under fast paced environment
• Bachelor degree in Civil, Mechanical or Electrical or Aeronautical
• MUST be able to know construction sequence

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

With the business expansion, we're looking to hire a Singapore based Technical Sales Engineer to look after regional key accounts.

For this role, you will need to

• Build and maintain rapport with existing and potential clients, partners and other stakeholders.
• General sales leads and lead technical and commercial discussion.
• Attend regional marketing event/networking session.
• Gather and analyse on customers/competitors' activities/products/industry developments and compile market intelligence reports, work closely with product development team to fulfill client's requirement.
• Deliver product presentations to current and potential clients.

Job requirement

• Degree/Diploma in any field (engineering related major is preferred).
• At least 2 years of sales experience within engineering space, candidates with technical background are welcome to apply.
• Team player and independent, good communication skills.

Job Description & Requirements

● Assist Project Manager in the preparation of project Capex, budget estimation and cost allocation.Assist in monitoring the budget tracking and report to Project Manager.

● Preparation of procurement plans, schedule and tracking of project procurement progress.

● Assist in Preparation of technical specification, bill of materials, RFQ for purchase of equipment, components or services required for the project.

● Coordination with procurement regarding supply and vendor issues. May work with vendors on behalf of procurement

● Assist in Preparation technical compilation and evaluation of vendors quotation.

● Preparation of documents required by the purchasing department to issue PO or matters related to purchasing and Facilitate the purchase order until PO issuance from the purchasing department.

● Prepare and monitor the procure items tracking.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Develop, maintain and manage working relationships with clients and all related parties.
• Manage and implement overall project
• Coordinate with Project Manager on project matters
• Check working drawing, identify discrepancies for resolution
• Keeping track on variation and claims of contract
• Perform project cost review on a regular basis and on identified areas
• Plan and manage project schedule to ensure timely delivery
• Perform incoming inspection on project materials delivered on site by suppliers or vendors.
• Site coordination with subcontractors, supervisors and clients
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• Preferably with minimum 3 years of experience in infrastructure projects, e.g. roads and rail projects
• Fresh graduates are welcome to apply, training will be provided
• Possess skills, knowledge and ability to supervise and manage project effectively
• Independent, resulted-oriented and self-driven team player with good communication skills
• Class 3 driving license will be added advantage.
• Salary package commensurate with experience

Scoop of work

• Assist in set-up for opening, closing and general cleaning during operations hours.
• Deliver quality customer service to all guests.
• Key orders in the Point-of-Sale system efficiently.
• Prepare and serve food and beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Good customer service and good communication skills
• Able to work in a fast-pace environment

Requirements

• Singaporean/ PR
• Able to commit minimally 3 days a week (inclusive of 1 weekend)
• Able to work till 2am according to roster
• Able to commit for a minimum of 3 months

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Responsibility

As a Service & Project Planner you will play a crucial role in ensuring the smooth execution of projects and service job by providing planning, coordination, and administrative support. Working closely with the Department Head. You will be responsible for the project/service planning, safety compliance, and technician management.

Key Responsibilities (But not limited to)

Coordinate with the Department Head to develop detailed project & service plans, schedules, and timelines. Assist in the procurement of inventory and materials required for projects & service. Ensure that all safety documents required by clients are accurately prepared and maintained. Coordinate safety audits, inspections, and compliance checks as needed. Arrange for technicians to attend safety courses, training programs, and certifications. Keep track of all technician certificates and credentials, ensuring compliance with industry standards and client requirements. Maintain organized records, documents, and reports related to projects & service, inventory, and technician qualifications. Ensure documentation is up to date and readily accessible.

Requirements

• Candidates with 2 year of experience with industrial clients.

• Similar Field working experience preferred.

• Diploma or Bachelor's Degree in Engineering or Equivalent.

• Good interpersonal and communication skills.

• Self-motivated and maintain a high level of Discipline

Job Highlight

• Up to $4,500.00 a month with Project Incentive

Location: Land, Air and Sea Checkpoints

Role: Permanent (3 months probation)

Working Hours:

Rotating 12 hrs shift or as assigned (tentatively 8am to 8pm)

• 4 days 12 hrs and 3 days rest
• Followed by 3 days 12 hrs and 4 days rest

Shift Allowance: $400 (CPF deductible)

Flexi Benefits: After 6 months of employment

Bonus: 1 month after one year.

Responsibilities:

• Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitment.
• Respond to all incident/service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements.
• Create/update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate when necessary in accordance to escalation matrix.
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customer to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary.
• Perform Install/Move/Add/Change (IMAC) activities as tasked.
• Ensure all material are properly documented and handed over during shift changes.
• Perform any ad-hoc duties as assigned.
• Build sustainable relationships and engage customers by taking the extra mile.

Requirements:

• Higher NITEC in Electrical, Electronics, IT or equivalent.
• Singapore Citizen or PR preferred.
• Minimum 1 year relevant experience in IT system support and hardware maintenance
• Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage. Basic knowledge in Networking and Database management will be added advantage.
• Airport operations background will be added advantage.
• Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges.
• Ability to work responsibly, independently and in a team.
• Able to interact with all levels of people and work under stress.
• Training will be provided.

For a confidential discussion, interested applicants please kindly send your updated resume.