Job Responsibilities:

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Involved in preparing relevant QA/QC reports
• INvolved in implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the product before handing over to buyers
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan.
• Conduct relevant training for sub-con and internal staff.
• Issuance and handling of Site Memo.
• Monitor undertaken corrective and preventive actions against non-conformities.
• Arrange and liaise with BCA for CONQUAS/QM assessments.
• Recommends solutions for critical and/or frequent recurring defects to Project Team.
• Ensure all the method statement used has obtained approval from the clients and consultants.
• Follow-up all the required tests as per contract requirement.
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting.
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to building handover to owners.
• Attend to client ’s defects during Defect Liability Period.
• Assisting in handover of the common areas to management team.

Job Requirements:

• Min Diploma or Degree related to QA/QC or Engineering / Construction related field
• Prior experience related to construction industry (HDB, Condominium projects etc.) is added advantage
• Good knowledge of construction quality control/assurance is necessary

Electrical PLC Engineer

1. Experienced Electrical Design Engineer For HVAC System
2. Report to Engineering Department Electrical Manager.
3. Complete project independently from Receive Project’s specification, Design, Issue and submit drawing, Update the comments from client, FAT, SAT.
4. Issue Wiring Diagram & Termination Drawing for HVAC Control Panel, Include Chiller Unit, Air Condenser Unit, AHU, Cold Room Provision Plant by use Auto Cad software.
5. Issue Documentation for Electrical & Instruments. Include Block Diagram, Control Philosophy, Cause & Effect Control Philosophy, Power Loading List, FAT testing procedure, Control Panel General Arrangement Drawing, Junction Box Drawing.
6. Choose electrical element and Instrument based on project requirement.
7. Use Siemens S7-400 PLC to do the HVAC System PLC program. Experience in CPU Redundancy, Modbus Communication Redundancy.
8. Use S7-1200 PLC to do the HVAC Control System PLC program
9. Use Siemens HMI software to do the Touch Screen Program.
10. Fully understood HVAC System D & ID, P & ID.
11. Marine and Offshore commissioning experience are required.
12. Sometimes will go to site trouble shooting.
13. Contact with client about the project requirement.
14. Contact with supplier about the control panel, Electrical Component and Instrument requirement.

Electrical Engineer

1. Experienced Electrical Design Engineer For HVAC System
2. Report to Engineering Department Electrical Manager.
3. Complete project independently from Receive Project’s specification, Design, Issue and submit drawing, Update the comments from client, FAT, SAT.
4. Issue Wiring Diagram & Termination Drawing for HVAC Control Panel, Include Chiller Unit, Air Condenser Unit, AHU, Cold Room Provision Plant by use Auto Cad software.
5. Issue Documentation for Electrical & Instruments. Include Block Diagram, Control Philosophy, Cause & Effect Control Philosophy, Power Loading List, FAT testing procedure, Control Panel General Arrangement Drawing, Junction Box Drawing.
6. Choose electrical element and Instrument based on project requirement.
7. Fully Understand PLC control system.
8. Fully understood HVAC System D & ID, P & ID.
9. Marine and Offshore commissioning experience are required.
10. Sometimes will go to site for trouble shooting.
11. Contact with client about the project requirement.
12. Contact with supplier about the control panel, Electrical Component and Instrument requirement.

Job Description

• Carry out troubleshooting and corrective action of instrument breakdown or failures to find out the root cause and best solution in order to restore the functionality get back to normal
• Respond to technical queries from operation personnel and provide advice/solution according to best engineering practice to address issues which affect the operation of the power plant
• Follow C&I work instructions and propose changes for improvement where necessary
• Lead the execution of shutdown works for instrumentation to ensure completion of shutdown work on time
• Work closely with various sections to coordinate cross-functional maintenance works
• Perform risk assessment prior to start of work and conduct on-job risk assessment to identify residual risks associated with the planned/unplanned work
• Monitor spare parts and inventory for critical instrumentation to ensure availability when required in order to minimize unplanned outages. Establish new inventory/cataloging where necessary. Update information in the inventory to ensure that it is relevant for the current operation.
• Provide technical inputs in full cycle of procurement processes for materials and service requisition where required so that all technical requirements are addressed properly to protect company’s interest
• Identify, study, propose, and implement area for improvement in the field of instrumentation engineering to enhance operation and improve overall equipment reliability
• Supervise on-site contractors/additional supplier’s C&I technician(s) as well as C&I vendors to perform site works, review their work procedures and instructions to ensure compliance to achieve highest quality of work in a safe manner
• Participate actively in any meeting, discussion and initiative by team which is relevant to the job role and business needs in order to safeguard company’s interest
• Populate inputs into the Computerized Materials and Maintenance Management System (CMMS) to ensure data and history of equipment maintenance activities are captured accurately. Provide inputs to Planning Engineer with regard to instrument maintenance activities for consolidation

Job Requirements

• Possess a degree in Instrumentation and Control Engineering or Electronics and Electrical Engineering with at least three (3) years of working experience in the instrumentation field, or a diploma in the same fields with at least seven (7) years of working experience in instrumentation field
• Proficient in the codes and standards in the power plant industry i.e. BSI, ISO27001, ANSI, IEC, IEEE, etc.
• Strong interpersonal skills, a team player and able to work with all levels of management and multinational staff
• Hands-on experience in field instrumentation and sensors of different makes
• Proficient in power plant DCS and HMI systems, specifically experience with ABB Advant DCS, GE Alspa DCS will be an advantage
• Proficient in any power plant PLC control system
• Proficient in the P&ID, loop diagram, process functional flow diagram and familiar with gas turbine / steam turbine operations and protection concepts
• Cyber security knowledge in Operation Technology will be an added advantage

Role & Responsibilty

• Responsible for quantity take-offs and Cost Control functions for projects.
• Subcontracts management.
• Supervisor and Plan for Daily work schedule and progress for requirement for targeted completion.
• Tracking of Subcontractors/ Suppliers obligations required as per agreement.
• Administering variations to subcontractors and suppliers.
• Preparation of progress certificates for subcontractors and suppliers.
• Assist in the preparation of the monthly cost reporting and forecasting.
• Identification and pricing of variations to the Contract.
• Assist in preparation of monthly commercial report.
• Maintaining registers of variations, extension of time claims.
• Liaising effectively with other Technician, engineers and supervisors to ensure all relevant information in relation to variations. and extension of time claims is captured.
• Any other duties as may be required by the Company.

Requirement

• Diploma / Degree
• Minimum 2 to 5 years experience as a Engineer
• Passionate about Project values of safety & care, being honesty & integrity, customer focus, working together and performance excellence.

Job Responsibilities:

• Provide service and support for security solution deployed at customers’ premises
• Understand the mechanics of equipment in the security solution.
• Know the functionality of each equipment deployed to the security system.
• Provide hands on preventive maintenance service on equipment deployed.
• Provide and maintain good customer support.
• Ensure backup information in the security system.
• Respond to fault calls promptly
• Attend to troubleshooting and repairs of equipment.
• Ensure timely and smooth progress of works.
• Ensure good quality of work and abide to safety & environmental regulations.
• Perform other official company duties as may be directed

Job Descriptions:

• Project coordination and carry out analysis and design of civil,structural, bridge and geotechnical engineering discipline.
• Familiar with design softwares eg. Civil 3D, Inrails, Inroads, Plaxis 2D/3D, Staad pro, SAP, Robot, Geostudio etc.
• Management of construction contracts.
• Planning site investigations, review field/laboratory test data and prepare civil,stuructural and geotechnical interpretative reports.
• Planning instrumentation, monitoring and review/analyse instrumentation data.
• Preparation of tender specifications,documents, design reports, making submissions to appropriate authorities and attending project meetings.

Job Requirements:

• Recognised Degree in Civil/Structural and/or Geotechnical Engineering Degree.
• Minimum 5 years' relevant experience and foundation engineering design for geotechnical, buildings and underground structures. Fresh graduate with recognised degree is welcome.
• Working experience in the infrastructure sector.
• Must be fully conversant with BCA regulations; able to maintain systematically site records, contracts, documents and meet BCA reporting requirements. Fully conversant with Eurocode and appropriate Singapore Standards.
• Committed, meticulous and a good team player.
• Singaporean/SPR only.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Responsibilities:

1. Primary Roles: Customer Service Support

a. Handles incoming enquiries, live chat.

b. Coordinate e-shop customer registration, order processing, e-marketplace coordination (Shopee, Eezee, etc)

c. Reporting and documentation for e-shop & leads

d. Coordinate with local supplier & internal procurement team to check availability of stock, pricing and delivery.

e. Coordinate with Warehouse local team to arrange local collection or delivery & with shipping department for overseas shipping arrangement.

f. Prepare necessary paperwork, such as quotations, Proforma invoices, etc.

g. Follow-up quotations & Orders

h. Onboarding customers to new Digital commerce platform

2. Secondary Roles: System Support

a) System support for systems that already go live.

b) Liaison between end-users and developers by understanding user needs, communicating issues, and facilitating effective resolutions without necessarily engaging in programming.

c) Other ad-hoc responsibilities by management

Requirements:

1. At least GCE “O” levels or equivalent

2. At least 1-2 years working experience in Customer Service or Sales experience in handling overseas customers and feels comfortable talking to them over the phone

3. Pleasant personality and Customer Service oriented

4. Able to work independently as well as in a team

5. Good communication skills

6. Proficient in MS Excel (MS Powerpoint a plus)

7. Good to have: Tech-savvy (Ability to quickly learn new tools and adapt to the fast-paced nature of the digital commerce industry)

We are seeking a qualified and service-oriented individual to join our Customer Service Department. This department focuses on delivering consumer banking products and services, including savings accounts, fixed deposits, current accounts, and remittance services.

Roles & Responsibilities

The successful candidate will perform essential back-end support functions and assist with the department’s operational activities. Key responsibilities include:

KYC & Customer Documentation

• Follow up with customers on periodic KYC review documentation.
• Liaise with customers to resolve incomplete due diligence documentation.
• Update and maintain customer information data in the bank’s systems.

Account Management

• Address customer and departmental inquiries related to account opening, closure, and maintenance.
• Support daily operations for account services, ensuring accuracy and timelu processing.

Clearing & Transactions

• Handle outward clearing, inward/outward returned cheques, e-voucher responses, and mark cheque processes.
• Manage inward clearing reports, CTS transaction backups, and e-Giro transactions.

Reporting & Compliance

• Prepare and submit reports to Head Office, Management, and regulatory bodies as required.

Projects & System Enhancements

• Contribute to department projects and participate in system enhancement initiatives to improve efficiency and service delivery.

Requirements

To be considered for this position, the candidate must have:

• A recognized Degree from an accredited institution.
• At least 1 year of banking experience, preferably in areas such as tellering, payments, or related functions.
• The ability to learn quickly and work independently with minimal supervision.
• Strong interpersonal and communication skills with a cheerful and service-oriented attitude.
• A team player mindset with adaptability to changes in a dynamic work environment.

Preferred Skills

• Detail-oriented with a focus on accuracy in data handling and reporting.
• Familiarity with KYC, AML (Anti-Money Laundering) procedures, and banking compliance processes.
• Proficiency in Microsoft Office applications (e.g., Word, Excel, and Outlook).

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

My Client is from an MNC looking for a Workplace IT service Analyst.

Main responsibilities include:

• Get involved in Incident, Problem and Service Request Management
• Provide workarounds and solutions based on Service Level Goals
• In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure corrective actions and testing by other users
• Propose or recommend IM&T Services modifications to reduce user impact
• Refer more complex problems to problem managers or senior level

Minimum experience required:

1) At least 2 years of IT Experience. ***Prior Experience working in MNC's is a plus

2) Knowledge of Microsoft-based operating systems to perform troubleshooting

3) knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory

4) Knowledge of informatics hardware (PC, Printer, scanner, smartphones etc

Interested applicants, please send your updated resume in MS WORD format to [email protected] for faster response. Do include your availability, last drawn & expected salary. Thank you.

Gabriel Liang l R1983062

Responsibilities

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Review customer existing loan package and advice accordingly on the various option available
• To protect loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Required to manage the restaurant and supervise the staff. Able to take orders and sell specials and most importantly have good customer service for our guests. Also knowledge of using the ops system and closing of till is needed.

Coming to work on time is imperative. Self hygiene and grooming is also of upmost importance.

With or without experience welcome. Otherwise, OJT/training will be provided!

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)

Responsibilities:

- Assisting with outlet's co-ordination, preparation and overseeing of the daily operations

- Engagement in consultative selling

- Provision of good customer service (attending to guests’ orders, service of food & beverages)

- Service with a smile, going the extra mile

- General housekeeping and maintaining of restaurant’s general hygiene

- Assisting in managing retail sales, merchandising and inventory

- Preparation and set-up

- Ad hoc tasks assigned by Supervisor/Management

Requirements:

- Passion for the F&B industry; experienced candidates will be considered for senior positions

- Service oriented, dynamic and willing to learn

- Good communication skills in both English/Mandarin

- Good interpersonal skills

- Able to work independently and as a team

- 18 years & above

We look forward to working with you!

Responsibilities:

· Deliver top-notched technical solutions to clients and take responsibility for the standards of work with client centric mindset.

· Take responsibility for a portion of an installation, break/fix incidents, and problem management.

· Learn to utilize automated mediums to perform staging, pre-loading configurations, and onsite deployment, ultimately enhancing proficiency in automation.

· Work together and collaborate with the Implementation Engineering team to fulfil client requirements

· Attend less complex configurations, installations, and break/fix events.

· Analyse security-related information and events, escalation of incidents for validation and remediation

· Flexible working hours may include occasional overtime or shifts outside of traditional business hours

· Design and implement firewall solutions such as Palo, Checkpoint, Fortinet or Cisco.

Requirements:

· Bachelor’s Degree, preferably in Computer Science, Information Technology or related field

· At least than 3 years of working experience

· Strong in interpersonal skills

· Has excellent verbal/written communication and presentation skills

· Ability to prioritize work independently and work under pressure to meet deadlines

· Team player, resourcefulness, strong analytical skills is an advantage

· Knowledge in the following area may be advantageous:

· Basic cybersecurity design and principles and Routing or Switching technology

· TCP/IP or Firewall, Intrusion prevention concepts

· Project management methodologies

Job Responsibilities

• Help in programme planning and facilitation
• Help in community outreach activities
• Help in home visitations
• Engage and befriend clients from all walks of life
• Handle administration work and programme logistics

Send your resume to [email protected]

Only shortlisted applicants will be contacted

Only Singaporeans

A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. As we continue to expand, we are seeking a meticulous and organized Customer Service Manager to join our Haulier team and help drive our success.

Long term prospects and career development will always be available for staff.

Min 2 years in relevant experience in a customer service role, particularly in logistics or transportation is highly valued.

Salary shall commensurate with qualifications and experiences.

The job duties include the following:

1. Handle Customers Inquiries.
2. Manage Shipments:
3. Resolve Issues and Complaints:
4. Order Processing
5. Provide Quotes
6. Coordinate with Other Departments:
   • Collaborating with dispatch teams, drivers, and warehouse staff to ensure smooth logistics operations.
   • Updating customers on any changes in delivery schedules or route adjustments.
   • Invoicing and Administrative duties
   • Ensure Compliance and Regulations

Responsiblility:

• Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience
• Prepare tables for meals, including set-up of items such as linen, silverware and glassware.
• Take orders and serve food and beverages to guests at tables in dining establishment.
• Serve alcoholic/non-alcoholic beverage; adhering to licensing/liquor regulations.
• Ensure workstation is stocked with appropriate condiments at all time.
• Ensure adherence to the safety, sanitation and hygiene policies.
• Able to work on weekend and public holiday
• Able to work shifts

Front Office Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

Qualifications:

• Minimum ‘O’ Level education
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Good interpersonal and communication skills

Job Description

· Project planning and management.

· Ensure timely completion of projects and execute project tasks within the agreed timescales and budget.

· Responsible for site supervision, safety, resource planning, coordination works and testing & commissioning.

· Plan, coordinate and monitor orders and deliveries.

· Work with sales team to ensure design plan and output meet customers’ requirements.

· Ability to handle combination of projects concurrently at times with respective project technical leads on-site.

· Liaise with customer, vendors, M&E consultants, and project team to ensure quality control, customer satisfaction and projects are completed on time.

· Initiate, implement, and document new processes/ procedures to improve quality, cost, and productivity of the project.

· Liaise with M&E consultants and vendor.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirement

• Bachelor’s degree in project management, business management, or related area of study.
• 5-7 years of experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of products or services.
• Experience in managing delivery of customer-facing and internally facing products or services.
• PMI or PMP certification or similar from an accredited organization.
• Intermediate to advanced proficiency with industry-standard word processing, spreadsheet, and presentation software programs.

Job Description:
Help prepare and clear the tables for café patrons, provide excellent customer service, assist and advocate customers on in-store on-going promotions to boost outlet’s sales,
Preparing and serving drinks to customers including barista duties,
Cashiering duties,
assist supervisor in ensuring smooth daily operations of the store,
Clearing of used utensils and all other ad-hoc duties given by supervisors

Comfortable with working in Vegetarian restaurant - we have no halal certificate

Requirements:
Candidate must posses at least higher secondary/Pre-U/A level/College or equivalent certificate,
Good interpersonal and communication skills,
Able to converse in either English and or Mandarin,
4 working days only - Including one weekend (Sunday)
Able to start asap

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Responsibilities:

1. Oversee the control of after-sales service agreements with service providers.
2. Localize and manage service providers' business policies such as network permission, marketing activity, parts and accessories assessment policies, set and control pricing policies.
3. Implement and assess policies related to after-sales customer complaint handling.
4. Handle complaints and follow up with external platforms.
5. Coordinate customer complaint information.
6. Handle translation and printing of after-sales related materials.

Recruitment Requirements:

1. Minimum bachelor's in automotive related or project management fields.
2. Experience in automotive after-sales, including customer complaints and business-related tasks.
3. Strong execution ability, service awareness, and communication skills.
4. Proficiency in MS Office and other office software.

JOB DESCRIPTION

* 14+ years in IT Industry with 5+ years of Banking Industry experience

* Experienced IT Service Manager in Banking Industry to manage, coordinate, and direct IT service operations with teams

* Ensure compliance with IT standards, policies, and procedures, including disaster recovery and back-up procedures

* Provide support and guidance, including incident management, problem resolution and troubleshooting

* Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed

* Coordinate and manage IT service projects, including the implementation and integration of new technologies

* Japanese & English Bilingual resource preferred.