• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Attend to customers’ needs promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

Working Hours: - AM, PM shift (No Overnight Shifts)

- Any 5 days in a week

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Requirements

• Minimum GCE N Levels with 1 year of working experience in customer service

• Willing to work 2 rotating shifts, including weekends and public holidays​​

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Scope:

• Develop and maintain relationships with key clients and prospects.
• Identify customer needs and provide technical solutions that align with product offerings.
• Conduct product presentations and demonstrations to clients.
• Provide technical support and advice to customers during the sales process.
• Prepare and deliver detailed product proposals, quotations, and technical documentation.
• Collaborate with engineering and product teams to ensure customer requirements are met.
• Drive sales growth through direct sales activities and follow-ups.
• Negotiate terms and close sales agreements.
• Conduct market research to identify new business opportunities and market trends.
• Provide post-sales support and ensure customer satisfaction.
• Attend trade shows, conferences, and industry events to promote products and services.
• Track and report on sales performance, targets, and project progress.
• Ensure compliance with company sales policies, pricing strategies, and technical standards.
• Assist in the development of marketing materials and sales tools.

Requirements:

• Diploma/Degree in Electronics, Electrical, Engineering, Industrial, or Mechatronics
• No experience required, entry-level candidates welcome
• Passion for automation, creative and adaptive approach
• Good communication skills, able to explain technical concepts clearly
• Product training provided
• Knowledge of PLC programming, touch panels, control, and automation

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Restaurant Captain

AMBROSIA F&B PTE. LTD

$3,000 - $3,500 per month

Full time

Roles & Responsibilities

Service Captain (1-Michellin)

Introduction:Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated to delivering impeccable service and memorable moments for every guest.

· Industry / Organization Type: Food & Beverage

· Working Location: Central Area at Neil Road

· Working Hours: 5 days (Tuesday to Saturday)

· Basic Salary from $3000 to $3500

Key Responsibilities:

Service Supervision:

- Lead and supervise service staff, Ensure prompt and attentive service to guests.

Customer Relations:

- Greet and interact with guests, responding to guest feedback & resolve customer complaints

Service Standards:

- Maintain high service standards, adhering to establishment's policies and procedures.

- Conduct regular service checks to ensure quality.

Staff Management:

- Train, coach, and evaluate service staff performance.

Communication:

- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.

Operations:

- Manage table assignments, reservations, and seating.

- Monitor dining area cleanliness and ambiance.

Quality Control:

- Ensure accuracy of orders, billing, and payment processing.

**Social Media: (Advantage)

1. Manage restaurant's social media accounts (Instagram, Facebook)

2. Create and schedule posts showcasing menu items, promotions, and events.

3. Respond to online customer inquiries and reviews.

4. Monitor and analyse social media metrics (engagement, followers, etc.).

Required Skills and Qualifications:

- Good command of spoken and written English

- Pleasing, Mature & Cheerful personality

- Excellent guest service skills

- Good knowledge of food and beverage service – Willing to learn

- O’ Level or Diploma in Hotel Management or related field

- 2-3 years of work experience in F&B similiar

For faster response please send your resume via: [email protected]

Summary of role requirements:

• Looking for candidates available to work:
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role

Expected salary: $3,000 - $3,500 per month

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• To provide consistent and purposeful casework management for not more than 20 cases with multiple needs and safety risks.
• To support centre in providing trauma informed and/or mental health related intervention and supervision.
• To work collaboratively with internal and external stakeholders in delivering good case outcomes.
• To provide casework supervision to not more than 3 supervisees.
• To coach supervisees in providing quality casework intervention.
• To undertake any other responsibilities and duties assigned by Director.

Requirements

• Degree, Graduate Diploma or Master in Social Work / Degree or Master in Counselling
• At least 7 years of casework and counselling experience working with individual, children and families with complex needs and risk concerns.
• Casework supervision experience is expected.
• Good report writing skill.
• Good Interpersonal and Communication skills.
• Certified in providing marital counselling and/or family violence invention will be an advantage.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Job Description

• Industry/ Organization Type: German MNC Precision Engineering Company
• Position Title: Service Technician x 2 pax
• Working Location: West – Tuas (Nearest MRT: Gul Circle) / Company transport provided at CCK/ Lakeside MRT
• Working Hours: 5 days (Monday to Friday: 8.30 am to 5.30 pm)
• Salary Package: Up to SGD SGD2500 + Allowances + AWS+ Variable Bonus (Good company benefits)
• Duration: Permanent

Key Responsibilities

• Adhere to prevailing Company SOPs including service KPIs
• Carry out indoor and outdoor service jobs (repair, troubleshooting, inspection, modification, warranty checks)
• Disassemble canceled units for stock return

APPLY NOW!!!

• Min. O level or ITE in Engineering
• Min. 1 year of working experience in repair work required
• Willing to be on standby for ad-hoc service activation after office hours with OT pay
• Must be willing to travel to client sites, with transport reimbursement provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67598 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

(CENTRAL REGION)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
• Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
• Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
• Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the organization following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
• Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
• Booking of bulky removal appointment and making any related changes.

Requirements:

• Minimum GCE N/O/ NITEC/ higher NITEC or equivalent qualifications.
• At least 1-year of relevant customer service experience in similar roles.

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are looking for versatile, curious, and energetic Senior Staff Software Engineers who embrace solving complex challenges on a global scale. As a Senior Staff Software Engineer in the Issuing Solutions group, you will spearhead the architecture and design of a variety of projects. You will drive technical solutions that have a direct impact on the payment industry. The solutions you design will be large scale, always available, secure, fast, accessible, and globally ready with an impact measured in future years.

The Work itself:

• Deliver enterprise solutions at scale for Issuing Solutions and deliver the next generation of issuing platform.
• Design the most appropriate solution with well-understood trade-offs that meet business requirements.
• Propose new solutions to meet the fast-changing payments industry landscape.
• Play the main Lead role to understand high-level product requirements and help the team translate that to low-level engineering design for new features.
• Be able to come up with and evangelize architectural guidelines from an engineering standpoint to develop massively scalable, distributed systems.
• Review and recommend Visa and open-source/commercial libraries to deliver best-in-class software as per project requirements.
• Lead meetings and discussions with product and architecture teams.
• Lead and provide technical mentoring to a team of talented engineers and guide them on development and testing best practices.
• Leverage newer technologies and lead efforts to architect, design and implement/test various aspects of secure payment solutions.
• Understand and enhance coding guidelines and oversee code review processes.
• Review test strategy and test cases developed by test engineers to ensure optimum quality of solutions being delivered.
• Adhere to Agile/Scrum best practices and plan well in advance for sprint-based development and testing to ensure smooth releases on time and with high quality.
• Contribute towards team’s innovation agenda by leading efforts for participation in Hackathon and similar events through submission of unique ideas for payment solutions.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions.
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++).
• Builder: Experience building and deploying modern services and web applications with quality and scalability.
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams.
• Experience in delivering enterprise-class, mission-critical, commercial, and scalable products.
• Hands-on development experience in backend technologies including JAVA, J2EE, SQL, Spring Framework, Spring Boot, MongoDB, JPA/Hibernate, Kafka, and RabbitMQ.
• Strong foundation in data structures, algorithms, problem-solving, and complexity analysis.
• Experience with Application Servers and Databases such as Tomcat and Oracle, with knowledge of MongoDB, Cassandra, or Couchbase as a strong plus.
• Understanding of multi-threaded concurrent programming and non-blocking IO.
• Knowledge of various testing methodologies (functional, integration, regression, penetration, and performance testing).
• Familiarity with common application security vulnerabilities (OWASP).
• Knowledge of Continuous Integration/Delivery, Test Driven Development, and microservices.
• Experience with container platforms like Kubernetes, Docker, and OpenShift.
• Knowledge of performance analysis tools like Riverbed and monitoring tools like Splunk and Opera.
• Strong leadership skills and the ability to influence and develop relationships with key partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

Customer Service, Call Center

12months initial contract

Pasir Panjang, SG

•Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

•Follow-up on all outstanding incidents/cases

•Logged all calls reported into the case management system.

•Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirements:

•Minimum 1 year of call center experience

•Having good communication skills (speaking and writing)

•Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

•Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Criteria :

1. At least 2 years IT Service Desk experience or,

2. At least 1 year in IT Remote Support experience or,

3. At least 1 year IT Onsite/Desktop Support Experience

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.