Job Description

• Industry/ Organization Type: High Speed Networking Service Provider
• Position Title: Field Service Technician/ Engineer
• Working Location: Ubi (Nearest MRT: Tai Seng) – Company transportation provided to travel to client location
• Working Hours: Monday to Friday, 9.00 am – 6.00 pm
• Salary Package: Up to $3000 + OT (Dependent on project) + Performance Bonus
• Duration: Permanent

Key Responsibilities

Field Service Engineer

• Work as part of a team to install, test, and commission company equipment, ensuring all systems are fully operational and meet client expectations.
• Assist with the setup and configuration of network-based systems, ensuring connectivity and functionality.
• Set up and configure security surveillance systems and access control systems, ensuring proper functionality and client satisfaction.
• Install and maintain radio communication equipment, ensuring uninterrupted communication services.
• Regularly service and maintain installed equipment to ensure optimal performance, including troubleshooting and repairs when necessary.
• Assist in project planning, coordination, and execution, ensuring timely completion of assignments.
• Participate in on-the-job training under senior engineers, developing your technical skills and expanding your field of expertise.

Field Service Technician

• Perform accurate installation and laying of electrical cables to ensure proper connectivity, adhering to industry standards and safety protocols.
• Assist in the testing and commissioning of electrical systems, ensuring that all equipment is safely operational and meets performance standards.
• Conduct routine general maintenance on installed electrical systems and equipment to maintain optimal functionality and reduce downtime.
• Diagnose and fix electrical faults and malfunctions, ensuring that issues are resolved promptly to minimize disruptions.
• Follow all safety regulations and protocols to ensure a safe working environment, including the proper use of personal protective equipment (PPE).
• Work closely with other technicians and engineers to complete tasks efficiently and effectively, ensuring all project goals are met on time.
• Training & Development: Participate in ongoing training programs to stay updated on the latest industry trends, electrical techniques, and safety standards.

APPLY NOW!!!

• Min. NITEC in Electronic or Electrical
• 1 year’s experience working with security surveillance systems, access control, or radio communication equipment preferred
• Training provided for those without experience
• Class 3 driver’s license preferred

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Responsibilities

Improve customer service experience, create engaged customers and facilitate organic growth

Take ownership of customers' issues and follow problems through to resolution

Set a clear mission and deploy strategies focused towards that mission

Develop service procedures, policies and standards

Keep accurate records and document customer service actions and discussions

Analyse statistics and compile accurate reports

Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Keep ahead of the industry’s developments and apply best practices to areas of improvement

Control resources and utilise assets to achieve qualitative and quantitative targets

Adhere to and manage the approved budget

Maintain an orderly workflow according to priorities

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

WORK INFORMATION
- Part Time: From $13/Hour (Depends on experience), $14/hour if you are able to work 5 days a week (5pm to 9.30pm, 3 weekdays and both weekends)

- Flexible Schedule: 11am - 3pm (Lunch Shift) / 5pm - 9pm (Dinner Shift)
- Staff Meals
- No quota for work pass
- Whatsapp 91772817 (Please do not call)

NEAR KOVAN MRT STATION OR UPPER THOMSON MRT STATION

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The KOPI & TARTS team is looking for enthusiastic individuals who are ready to brighten up someone’s day! From serving customers with a smile, to baking pastries with a heart; our team wants you!

Job description:

• Attending to customers' ordering of food and beverages.

• Willing to acquire new skills in brewing of Kopis' and Tehs', according to the Company standards.

• Compliance with SFA safety and hygiene standard and MUIS Halal requirements.

• Assist in daily operations of the store, ensure cleanliness at all times.

• Perform other duties as assigned by the management and supervisors.

• Comfortable in doing simple baking and light cooking at the premises.

• Willing to work shifts and weekends (according to the operational hours of the assigned outlets).

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Able to work on weekends / Public Holidays / Shift Work

5 days work week is available at these locations: - New Tech Park, SingPost Centre, Jurong Point and City Square Mall, Suntec City Mall ( off 1 weekday and 1 weekend)

Other locations are available too!

Full-Time - 6 days work week

Part-time positions (minimum 22 hours per week) are also available from $10/hr onwards!

How to apply:• Walk in at any of our outlets or whatsapp us at 87986031 to fill up the application.

Position: Barista cum Service

Salary: S$ 2,800-3,200

Working Days & Hours: 5 days work week

Working Location: Chinatown (New opening from Jan 2025）

The restaurant:

Join us at Yān Huo, a new Chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Job Duties:

1. Ensure smooth running of all bar operations in the absence of the Assistant Bar Manager or Bar Manager

2. Ensure weekly/daily checklists are completed by bar staff

3. Ensure all of the bar team adhere to systems and procedures as outlined in the standards of procedures manual

4. Ensure all stock is rotated and stored in a safe manner

5. Ensure all bars are prepared for set up in advance of each shift and in accordance with relevant standards of procedure

6. Ensure that all staff arrive to work on time and in correct uniform and name badge as per weekly rota

7. Develop, train and coach bar staff to the standards required of a four star Hotel establishment in accordance with the standards of procedures manual

Job Requirements:

1. At least 2 year of experiences in F&B industry

2. Food Hygiene Certificate is preferred

Service Crew（hong kong dessert)

Salary Range: $2500-2700

Working Hour :5 days 9.30am to 6-30pm or 1pm- 10pm

Location : East Coast Road, Katong S428802

Job Responsibilities:

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are hiring Contract Ward Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meal
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients
• Any other ad-hoc duties as assigned by Manager

Job Requirements

• Able to commence work immediately
• Min 1-2 years customer service experience

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• To provide consistent and purposeful casework management for not more than 20 cases with multiple needs and safety risks.
• To support centre in providing trauma informed and/or mental health related intervention and supervision.
• To work collaboratively with internal and external stakeholders in delivering good case outcomes.
• To provide casework supervision to not more than 3 supervisees.
• To coach supervisees in providing quality casework intervention.
• To undertake any other responsibilities and duties assigned by Director.

Requirements

• Degree, Graduate Diploma or Master in Social Work / Degree or Master in Counselling
• At least 7 years of casework and counselling experience working with individual, children and families with complex needs and risk concerns.
• Casework supervision experience is expected.
• Good report writing skill.
• Good Interpersonal and Communication skills.
• Certified in providing marital counselling and/or family violence invention will be an advantage.

Nearest MRT: Bishan/ Marymount Station (about 1km walk from MRT)

Basic + AWS + VB
5days work ,9am- 6pm

JOB RESPONSIBILITIES:

• Build strong relationships with and maintain good communication with Customer
• Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with inventory allocations in the WMS.
• Ensure paperwork is correct, matches the Warehouse Management System (WMS) and maintain organized records of shipping and receiving documents.
• Update the WMS daily to reflect all warehouse activities.
• Assist Warehouse Manager and warehouse team with inventory reports and assignments.
• Invoicing to customer
• Provide additional support as needed.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Customer Service Assistant (6 mths)

$2500

Maternity coverage from Jan 2025 to Jun 2025

0.5mth completion bonus after 6 mths contract

This person will report to our Lead CSA

Reporting to Penjuru Terminal

Working Hrs 8:30am to 5pm

Company transport is being provided

Job Scope:

Responsible for Order Processing:

● Support in the registration of vessels, ITT, trucking and drumming orders in MyService accurately

● Update customer orders based on instructions from Account Manager

● Create relevant feed/run down order in the Industrial Terminals.

Responsible for Trucking and Drumming activities:

● Coordinate and plan drumming activities

● Book time slots for trucking activities

● Liaise with haulier to optimize planning

● Coordinate service disruptions with Account Manager and Operations

● Coordinate and plan drum delivery and collection

Responsible for Documentation Handling:

● Conduct relevant Customs Clearance Processes

● Handle shipping and ITT documentation

● Handle prevailing administrative tasks for the department

● Perform relevant dispatcher activities on the terminal

Responsible for Periodic Reporting:

● Assist Account Managers with manual inventory reports for customers

● Create all other prevailing periodic reports, including Qliksense

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

To support in programme development and evidence-informed group work/workshops for identified beneficiaries (e.g children, parents, educators) and work systemically with the child’s ecosystem, so as to support the holistic development of the child. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. To support and promote children’s wellbeing through supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. The purpose is to ensure that child’s mental well-being is supported so that they can be resilient and grow up strong and healthy.

• To co-develop, design, plan, facilitate, monitor, evaluate and review services to addres children’s related concerns (i.e bullying, protective behaviours, resilience, anger management etc)
• To support in building children’s mental wellness (e.g building resilience, supporting them toregulate their emotions, equipping them with protective behaviours, building their pro-social skills) and other emerging needs (e.g bullying) through programme development and facilitating groupwork and workshops for children.
• Implement individual and group intervention plans and monitor progress
• Review effectiveness of intervention for children, caregiver and/or parents
• Maintain up to date case documentation
• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• To support identified children-in-risk through casework & counselling
• Broker with agencies and make service referrals, when required
• Work closely with Research Department to develop/refine evaluation tools for group work interventions
• To support and grow our pool of volunteers to be advocates and ambassadors in promoting children’s well-being
• To support in the Tinkle Friend helpline and chatline to provide support to ensure children’s safety and promote well-being.

Key Requirements:

• Degree in social work or in related discipline or Post graduate diploma in social work
• At least 3 years of experience working with children (7-12 years old) and parents in counselling, casework, programme development or group work.
• Experience working with volunteers
• Programme development
• Case work and counselling skills
• Strong group work facilitation skills
• Good written and oral communication
• Trained in SSSG
• Trauma-informed
• Able to provide psychological first aid
• Possess knowledge of the social service and school landscape/resources
• Ability to do basic research and evaluation
• Able to conduct environmental scans and assess community needs
• Excellent interpersonal skills and a team player
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team
• Experienced in creative engagements for social service programmes

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, volunteers, etc)
• An insightful and reflective team player
• Proficient in Microsoft, Canva or other design softwares
• Strong administrative skills
• High levels of initiative, adaptability, responsibility and willingness to grow professionally with the organization
• Be willing to work till 7pm minimally once a week

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

The Service Analyst provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Job Description:

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Supp vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

• SAP certification is a plus

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

Job Description:

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus

Only shortlisted candidates will be notified by the HR department.

Executive, Community Engagement (Fundraising)

Position: Executive, Community Engagement (Fundraising)
Salary: Up to $4.5K
Employment Type: Office-based, Full-time

We are looking for a passionate and dedicated Executive to join our Community Engagement Team, focusing on fundraising initiatives. If you have a flair for project management, communication, and a strong interest in social causes, this role could be a perfect fit for you!

Key Responsibilities:

• Plan, manage, and execute fundraising campaigns, events, and activities.
• Research, identify, cultivate, and maintain relationships with donors, sponsors, partners, and prospects.
• Collaborate with internal and external stakeholders to ensure successful campaign execution.
• Support the Community Engagement team in day-to-day operations and special initiatives.
• Take on other related tasks as assigned by the reporting manager.

Requirements:

• Degree in a relevant field.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work both independently and within a team environment.
• Proficiency in MS Office, CRM software, graphic design, and email marketing tools.
• Willingness to occasionally work late or on weekends when necessary.
• Compassionate with a strong interest in healthcare or social services.
• Experience in fundraising/community engagement is a plus.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599