First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Customer Service Executive

Working Hours:

• Monday to Friday: 8:30 AM to 5:30 PM
• Saturday: 10:00 AM to 2:00 PM

Role Overview:
As a Customer Service Executive, you will be at the forefront of delivering excellent customer support. Your primary responsibility will be to ensure seamless communication with customers, resolving inquiries, and addressing issues in a timely and professional manner. You will play an integral role in managing the order lifecycle and driving customer satisfaction.

Key Responsibilities:

• Act as the first point of contact for customer inquiries, providing clear and effective responses to ensure quick resolution of issues.
• Cultivate and nurture strong customer relationships, aiming to increase loyalty and satisfaction.
• Manage the entire order management process, including creating quotations, confirming orders, and coordinating delivery with the operations team.
• Provide training and product usage guidance to customers as needed.
• Conduct quality control checks to ensure that all customer requirements are fully met.
• Work closely with internal teams to gather customer feedback and identify areas for service enhancement.
• Generate and share reports that provide insights into customer needs, feedback, and performance metrics to help improve service delivery.

What We’re Looking For:

• A proven track record in customer relationship management, technical training, or project management roles.
• Strong problem-solving skills, with experience in managing complex customer requests.
• A natural leader who can coordinate cross-functional teams to deliver exceptional service.
• Technically adept with proficiency in Microsoft Office Suite and IT systems, including troubleshooting and network setup.
• A skilled communicator, capable of interacting with senior management, team members, and customers with ease.
• A results-focused individual who thrives on achieving service excellence.

Desired Qualifications:

• Experience in the medical device industry or related fields is a bonus.
• Technical expertise in systems integration, operational excellence, or customer training.
• Relevant certifications in project management, customer service, or technical disciplines.

Why Join Us?

• Be part of a forward-thinking, expanding company dedicated to healthcare innovation.
• Work alongside a skilled team and leverage state-of-the-art tools to make a tangible impact.
• Enjoy a competitive salary and a structured work schedule that supports a healthy work-life balance.
• Contribute directly to operations that support the healthcare sector in meaningful ways.

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Field Service Technician

Job Description & Requirements

• On-site servicing, maintenance and installation works at client's site
• Repair and fault rectification on equipment
• Support in preparation of equipment (before delivery) & delivery
• Assisting in Service Centre activities
• Ability to diagnose fault to component level
• Support in-house and field service job
• Other ad-hoc duties as assigned

Requirements:

• Minimum 1 year(s) experience in relevant field
• Good communication, independent, committed, full of initiative, meticulous, good customer service
• Entry-level are welcome but must have willing-to-learn attitude
• Driving license (Class 2 and/or Class 3 manual)
• Able to work overtime (Saturday) when required
• Can start work immediately

Benefits : Good salary package / 5 days / Incentive / AWS

Only shortlisted candidate will be notified

Interested candidate may send in your resume to: [email protected] or whatsapp: 96518935

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Executes all duties related to the front operations, such as registration, checking/verifying guests' particulars, updating of operations status, and etc.
• Cashiering duties including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and rendering reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• Maybe tasked to execute additional related duties as part of the effort to offer staff more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management/operations
• Serving and delivering good service to the customers
• Ad hoc duties as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

• Maintain friendly and welcoming service to customers.
• Present menu and provide detailed information when asked.
• In charge of table preparation.
• Offer menu recommendations.
• Take accurate food and beverage orders.
• Communicate order details to the Kitchen.
• Serve food and beverage orders.
• Check cutlery and dishes for cleanliness and presentation.
• Arrange table settings and maintain a tidy dining area.
• Clear tables after customers finish dining.
• 6 Days' work week.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

[Job ID: 402590]

Responsibilities :

• Attend onboard for maintenance/ inspection/ repair/ troubleshooting/ modification
• Manage field activities and schedule
• Resolve malfunctions
• Oversee repairs and technical improvements
• Install new systems and technology
• Ensure proper maintenance of onsite equipment
• Supervise and direct technicians/engineers onsite
• Making service report with details of job progress, Working/Traveling time, technical advice and recommendation if any
• Report and share job progress to the superior
• Provide technical support & training for customers, service agents and internal teams
• Arranging necessary parts & drawings and send to agent
• Maintain tools in good conditions for safety and high-quality service
• Making manuals / support documents in order to share experiences with other engineers
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Review Maintenance list & service report for sales support
• Cover all of Technician responsibilities
• Any ad-hoc duties by assigned

Requirements :

• At least 2 years of Marine Service Engineer experience
• Able to work on sudden occasions (weekends, holidays, etc)
• Able to travel frequently
• Able to adopt on changing work environment
• Eager to learn and acquire skills for new products, system, tasks.
• High sense of work ethic
• Able to handle customer technical support via email, call or messenger services
• Able to work with multidisciplinary team
• Able to handle situations in dealing with customers
• Proficient with the use business PC or laptop, well familiar with Microsoft Office applications (such as MS Word, Excel, Outlook, Powerpoint, Teams)

[Advantage]

• Experience in side thruster.
• Possess knowledge in Marine Engine" Electrical/ Mechanical/ Hydraulic/Pneumatic would be advantageous
• Possess Class 3 Driving License

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 am – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Company Transportation/Transport Allowance + OT
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Mechanical/Mechatronics Engineering or relevant studies.
• With at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Comfortable with travelling internationally within Asia (Entitled to travelling allowance).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Purpose and Scope

• As a key member of maintenance team, you will be working with a dedicated team and responsible for the gas plant and service corridor IAC maintenance with the aim of meeting performance targets of reliability and availability and complying fully with regulatory requirements, company policies, SOPs and HSSE standard.

Key Roles and Responsibilities

• In-charge of field I&C device and instruments including flow meter, flow computer system, gas chromatography, online analyzer, sensors, transmitter, gauge, as well as DCS/PLC in gas receiving terminal, end user’s metering skids and utilities customers metering station and battery limit. To ensure proper maintenance and good working condition of field instrumentation and control system to achieve high reliability.
• To plan and ensure adequacy of IAC preventive maintenance for gas plant, gas metering skids and utilities metering stations.
• To lead technicians and manage contractors to execute IAC preventive maintenance program according to schedule.
• To prioritize and execute the corrective maintenance work timely
• To ensure field instrumentation and metering equipment with valid and up to date calibration/validation with proper documentation records of certificates and reports.
• Co-ordinate with all end user and vendor/contractor for I&C planned and unplanned maintenance/calibration/rectification works.
• Review performance of the entire I&C device & metering equipment to determine limitations. Review periodically and adopt changes with upgrading of IAC devices & instruments to improve its functionality and reliability.
• Responsible for the budget planning for IAC and proper utilization of the budget with cost optimization.
• Withdraw and prepare spares from warehouse for job execution. Keep track of the spares level to ensure sufficient maintenance spares are available.
• Work under company’s Permit to Work system as competent person (CP) to apply permit. Supervise contractors and liaise with other maintenance crafts and operations technicians to execute maintenance activities
• Develop MSRA for IAC maintenance activities and Review MSRA from vendor and conduct toolbox meeting/pre-task talk for all I&C activity.
• Support other maintenance function, operation and other departments as when needed.

Qualifications & Experience

• Degree in instrumentation Engineering or Electrical/Process Engineering with relevant training and experience in instrumentation and control related to process industry. IAC diploma holder with process industry experience will also be considered.
• 3~5 years for Degree holders or 7~10 years for Diploma holders
• Hands on experience on maintenance/troubleshooting of field instrumentation (meters, control valves, analyzers, chromatographs), metering calibration/validation and remote monitoring/control system in a chemical/petrochemical/utility/power industry
• Class 3 Driving license

Skills/Competencies & Preferred & Characteristics

• Subject expert in instruments and control matters
• Competent in interpreting engineering drawings including P&ID
• Knowledge on local and international standards pertaining to metering/metering calibration
• Resourceful about reputed IAC vendors
• Good planning, organizing, and troubleshooting skills.
• Good team player and able to deliver results within tight deadlines
• Strong interpersonal, communication and presentation skills
• Self-driven, independent with positive attitude and willing to learn.
• Possess good leadership skills

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

1. Job Description

• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up in the Restaurant and connected areas or pantries
• Ensure POS system is turned on and functioning properly
• Refill receipt paper if necessary
• Take count of any money in the register
• Sweep, mop, and/or vacuum floors
• Position chairs neatly around tables
• Stock necessary areas with clean glassware and silverware
• Reference reservations list and be aware of any special requests or other notes regarding the upcoming service
• Properly set tables and maintain silverware
• Ensure restaurant is fully stocked with supplies such as cutlery, glasses and condiments
• Ensure floors are clean and well mopped
• Take out the trash if necessary to ensure restaurant is clean for next shift
• Perform miscellaneous job-related duties as assigned

2. Job Requirements

• Be able to manage tight deadlines and be flexible about his/her work requirements and demands
• Be flexible, firm yet friendly and approachable
• Have excellent spoken and written English
• Be willing to learn
• Projects a professional outlook and can-do attitude
• Must be discreet and maintain confidentiality on information that he/she comes across in the course of his/her work

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services, providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.

Role and responsibilities

• As a Mid Office Banking Specialist at BMG you are the first contact for our international clients on all operational matters. You are a team player, not afraid to pick up the phone and talk to our clients about high value transactions, foreign exchange (FX) transactions, interest calculations, day to day cash pool and netting activities and many other topics.
• You provide excellent client support on sensitive international treasury- and cash management payments with complex routing, adhering to the international payment routing standards. In close cooperation with the BMG Treasury department you coordinate sensitive payments and ensure adequate funding is available with our correspondent banking partners. You understand and provide insight in detailed interest calculations and interest allocations within a group company.
• You are involved in onboarding of new clients from A to Z; collect and verify client documentation and assisting our clients with setting up their data in our state of the art self-service portals on our online banking platform ‘Megabank’. Contract verification, account activation and keeping customer files according to high quality standards requires accuracy and eye for details.
• Summarizing the above: as an Mid Office Banking Specialist you will have a dynamic job in the front line of our organization. You will work in close relation with our high value clients, your team members and colleagues from various BMG departments. Through working in the cash pool, netting and administration teams in one of the Mid Offices you will become an expert in international (FX) payments and cash & liquidity management while you master top notch service skills in a highly professional organization.

Company Culture

• A challenging environment with a team of dedicated co-workers
• A customer centric and result driven attitude
• A growing organization that values initiative and entrepreneurship
• Hands-on mentality and no-nonsense attitude

Furthermore you have:

• Completed university (Bachelor) education
• Experience and familiar with international (FX) payments, cash pool and/or netting in an banking environment is a plus but not essential.
• You are not afraid to pick up the phone and call our clients about their high value treasury transactions, day-to-day cash pool and netting business and coordinate implementations.
• Able to work with, and have experience with, tight deadlines and a high-pressure environment.
• Must be proficient in Chinese language as the role is required to liaise and interact with Chinese-speaking clients
• Customer focus, attention to details, teamwork, planning and organizing, persuasiveness.
• Your mentality is to take it on and make it happen, to help others to be successful and to always are a step ahead.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 1 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• NO SHIFT - 5.25 days week - suitable for candidates with family or study commitments.
• Attractive basic salary, allowances and annual bonus
• Good peformance incentives over and above monthly salary.
• Company will consider posting to most convenient branch for candidate.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Join Wolfgang Violin Studio as Part-Time Customer Service Staff!

Key Responsibilities:

Greet and assist students and parents

Manage scheduling, customer service and phone calls

Handle customer enquiry and trials

Support teaching team and daily operations

What We’re Looking For:

Good spoken English, attention to details

Pleasant and friendly personality

Previous customer service experience is a plus!

Students and retirees are welcome to apply!

20 hours per week, including one full weekend

Friendly, supportive work environment and dynamic team

Career advancement opportunities.

If you’re ready to be the welcoming face of Wolfgang Violin Studio, apply today! Send your resume to [[email protected]] with recent resume.

Join our team and make a difference — one smile at a time!

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous