COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stakeholder Engagement
  • Seek opportunities to engage and cultivate good relationships with alumni.
  • Introduce and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
  • Collaborate with Schools, Offices, Colleges and Institutes (SOCIs) as a strategic partner to co-organise alumni activities, events and engagment programmes.
  • Partner student groups in engaging their alumni.
  • Work as a team member in OAR to support department and university-wide events.
• Volunteer Management
  • Manage and enhance mentoring programmes.
  • Provide direction and support to alumni communities and representatives on their initiatives, budget and related matters.
  • Maintain and update datalists of alumni communities and their respective members.
• Event Planning and Management
  • Conceptualise, plan and execute alumni activities of mid to large scale including panel discussions, Homecoming, Volunteer Appreciation and Alumni Awards.
  • Facilite event registration and provide timely updates.
  • Conduct post event surveys to canvass feedback and identify the diverse needs of the community so as to improve programme offerings.
  • Measure the success of events and programmes though the collection of and analysis of data.

• Bachelor Degree with at least 4 years of working experience, preferably in the higher education sector, in the areas of relationship and event management.
• Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
• Possess good initiative, is detail-oriented with good administration and organisational skills.
• Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
• Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
• Demonstrates a strong work ethic, able to work independently and in team settings.
• Able to work outside regular work hours.
• Occasional travel may be required.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

Position Summary:

Ensure, manage and maintain a high security standard on the overall safety and security of the premises as well as the car parking system and account for the car park revenue. Provides investigation lead into losses, theft and other criminal activities. Advises on crisis, risk & safety management.

Primary Responsibilities:

Security & Safety

• Ensure that the Hotel is a secure and safe environment for guests, visitors and associates
• Reviews all security measures and procedures on a regular basis to ensure high security standard in the Hotel
• Develop and implement security policies, protocols and procedures
• Plan and coordinate security operations for specific events
• Coordinate the CERT team when responding to emergencies and alarm activations
• To act as a representative for the Hotel in liaising with Government law enforcement agencies affecting Security and Safety
• To carry out investigations of security incidents including thefts and losses in the Hotel and submit reports to the General Manager
• To ensure proper control of keys kept at the KMS (Key Management System) for emergency purposes or for daily draw-down and return by various users
• To lead and be responsible for the Hotel in complying with the Workplace Safety & Health Act and any of its subsidiary regulation
• To assist the Fire Safety Manager in monitoring compliance to the Fire Safety Act and any regulations imposed by the Fire Safety Bureau

Other responsibilities

Financial

1. Control budgets for security operations and monitor expenses
2. To take necessary and appropriate action to protect operating equipment against loss, wastage through mishandling, negligence or dishonesty.

Guest Experience

1. To ensure that hotel management receives excellent security related services
2. To engage with guest whilst on duty in lobby and any guest facing areas

Other duties

1. Recommending appropriate measures for enhancing and hardening security & risk management related matters on all aspects of the Hotel’s premises
2. Analyze data to form proposals for improvements (e.g. implementation of new technology)
3. Any other duties of a comparable nature as may be required by the General Manager

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Store Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the day-to-day operations of the retail store, ensuring that it runs efficiently and effectively. This role involves managing staff, driving sales performance, maintaining store appearance, and providing exceptional customer service. The Store Manager is pivotal in achieving store goals, improving operational processes, and fostering a positive work environment.

You will also be responsible for:

• Store Operations:
  Manage and oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
  Ensure that the store is well-maintained, clean, and organized to provide a pleasant shopping experience.
  Implement and enforce store policies, procedures, and standards to ensure operational efficiency and compliance.
• Sales and Financial Management:
  Drive sales performance by setting and achieving sales targets, monitoring sales trends, and implementing sales strategies.
  Analyze sales reports and financial data to identify opportunities for growth and areas for improvement.
  Manage the store’s budget, including expenses and payroll, to ensure profitability and cost control.
• Team Leadership and Development:
  Recruit, train, and develop store staff, including setting clear performance expectations and providing ongoing coaching and feedback.
  Conduct performance evaluations and manage employee schedules to ensure adequate staffing and coverage.
  Foster a positive work environment that encourages teamwork, professional growth, and high levels of employee engagement.
• Customer Service:
  Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of satisfaction.
  Implement customer service strategies to enhance the overall shopping experience and build customer loyalty.
  Monitor and evaluate customer feedback to continuously improve service standards and address any issues.
• Inventory Management:
  Oversee inventory control processes, including stock replenishment, order management, and loss prevention.
  Conduct regular inventory audits and manage stock levels to ensure product availability and minimize discrepancies.
  Collaborate with suppliers and vendors to manage product orders, deliveries, and returns.
• Visual Merchandising:
  Ensure that visual merchandising and store displays are in line with brand guidelines and seasonal promotions.
  Implement merchandising strategies to enhance product presentation and drive sales.
  Maintain store layout and signage to attract customers and highlight key products.
• Compliance and Security:
  Ensure adherence to company policies, procedures, and legal regulations, including health and safety standards.
  Implement and enforce security procedures to protect store assets, including managing loss prevention initiatives.
  Address and resolve any compliance or security issues promptly and effectively.
• Reporting and Administration:
  Prepare and submit regular reports on store performance, sales, inventory, and staff activities to upper management.
  Manage store documentation, including employee records, financial reports, and inventory records.
  Participate in meetings and collaborate with other store managers and regional managers to share best practices and address business needs.

We would want to speak with you if you are / have –

• 3-5 years of retail management experience or equivalent, including experience in a supervisory or leadership role.
• Strong leadership and interpersonal skills with the ability to motivate and manage a team effectively.
• Excellent customer service skills with a focus on delivering a positive shopping experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management software (e.g., POS systems).
• Strong organizational and problem-solving skills with the ability to manage multiple tasks and priorities.

It would be great if you have:

• Experience with budgeting, financial management, and sales analysis.
• Knowledge of visual merchandising techniques and store layout design.
• Familiarity with inventory management and loss prevention strategies.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

JOB DESCRIPTION

• Various aspects of audit functions and procedures, both statutory and special audit
• Oversees audit planning and audit reporting with audit findings and recommendations
• Prepare statutory accounts and cash flow statements
• Analyse and resolve various audit issues
• Lead and manage an engagement team to ensure quality and timely delivery
• Develop and manage good client relationships.

JOB REQUIREMENTS

• Degree in Accounting or other professional qualifications recognised by the Accounting Body
• Minimum 5 years’ relevant experience in an audit environment
• Sound knowledge of auditing standards
• Proficient in MS Office
• Guide and coach junior audit team members
• Good interpersonal and communication skills
• Time management and organisational skills.

If you are keen to build a career with us, we invite you to submit your detailed resume with an indication of your current and expected salary.

Performance of Duties

1.1 The Employee shall serve the Company as Customer Success Manager or such other role as the Company may require from time to time having regard to the needs of the business and the Employee’s skills, qualifications, and experience.

1.2 The Employee shall perform the following duties, including but not limited to:

• Manage a portfolio of enterprise accounts. Maintain overall responsibility for managing the customer relationship. Be responsible for product adoption, renewals, customer satisfaction, and references on those accounts.
• Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
• Conduct regular meetings, including Executive Business Reviews, with the client stakeholders and make recommendations to ensure continued success with PROS Product Solutions
• Leverage internal PROS processes and protocols to resolve critical customer escalation issues and serve as the chief advocate for the customer internally at PROS
• Develop an account plan and recommendations for customers that outline their critical success factors and metrics for success
• Monitor and facilitate the customer’s adoption of PROS solution features and functionality while providing PROS with an understanding of their overall business needs as they relate to our products
• Conduct regular meetings with the client and make recommendations to ensure continued success and value realization with PROS Product Solutions
• Proactively identify key opportunities to expand and deepen the footprint of the offerings at our customer accounts – land and expand
• Establish and deepen C Level and business process owner relationships across the client
• Educate clients on self-service tools, release processes, and other programs to ensure a successful partnership
• Maintain working knowledge of each of the PROS product and service offerings
• Manage the invoicing, accounts receivable, and other commercial aspects of the customer relationship
• Identify and secure new sales opportunities of PROS products and services and ensure renewal of maintenance and subscription contracts

Required Qualifications - About You

• You have proven experience. You possess strong expertise in managing key account relationships in Customer Success, Professional Services, or Sales.
• You’re bright. A bachelor’s degree in computer science, engineering, math, or revenue management (or similar field) is required. A master’s in business administration is preferred.
• You are a superb communicator with a strong executive presence. You’re comfortable in various settings ranging from executive to project working teams. You are characterized by crisp, clear verbal and written communication.
• You are street-smart. You are the definition of a self-starter and a problem-solver. You are resourceful and ruthlessly pragmatic.
• You are an open book. You communicate crisply. You go out of your way to be transparent in your actions and your words.
• You manage down, around, and up with the same enthusiasm and without playing politics.
• You are well organized and confident to work independently but will be a strong team player.
• You are process-oriented and willing to follow and take ownership for enhancing organizational processes designed to ensure efficient, consistent customer relations.
• You are willing to and enjoy travel up to 50% of the time (domestic and international).
• To effectively communicate with management, proficiency in both spoken and written English is required.
• To build and maintain relationship with customers in Mainland China, spoken and written Chinese at a business level is required.
• Having an established network in the travel industry across APAC, with a particular focus on Mainland China, is highly desirable.

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International is the international business unit of Ant Group, the owner and operator of Alipay.

We are seeking an experienced and strategic Corporate Events Manager to lead our efforts in planning and executing impactful events worldwide, including both self-hosted events and participation in international exhibitions. The ideal candidate will possess a proven track record of orchestrating high-profile events with international senior participants from diverse backgrounds and corporations. This role requires the individual with deep knowledge of the payments industry, fintech trends, and cross-border businesses, coupled with exceptional events management skills. If you have a passion for creating memorable experiences and are ready to take on a role in events management, we encourage you to apply.

Responsibilities:

1. Global Events Planning: Conceptualize, plan, and execute high-calibre global events with participants up to 500 attendees, including both self-hosted events and participation in exhibitions, such as conferences, forums, summits, seminars, and industry expos.

2. Senior Stakeholder Engagement: Liaise with senior executives, government officials, industry leaders, and corporate partners to ensure their participation and engagement in global events.

3. Strategic Vision: Develop a strategic vision for each event, aligning it with the company's goals, industry trends, and unique needs of diverse participants.

4. End-to-End Execution: Oversee all aspects of event execution, including budgeting, venue selection, logistics, content development, speaker coordination, marketing, and post-event analysis.

5. Vendor Management: Manage relationships with event vendors, suppliers, and partners to secure necessary services and resources.

6. Content Development: Work closely with content teams to develop engaging event agendas, presentations, panels, and discussions that align with industry trends and audience expectations.

7. Global Perspective: Leverage your knowledge of the payment industry, fintech advancements, and cross-border business dynamics to curate relevant event themes and discussions.

8. Industry Networking: Build and maintain relationships within the payment, fintech, and cross-border business sectors to stay informed about trends and leverage opportunities for event collaborations.

Job description

1. Bachelor's degree or above in Event Management, Marketing, Business, or related field.

2. At least 5 years of experience in corporate events management, with a focus on planning and executing global events for senior participants.

3. Proven track record of successfully executing large-scale, high-profile events involving international senior stakeholders.

4. Deep knowledge of the payments industry, fintech trends, and cross-border business dynamics.

5. Strong project management skills, with the ability to manage multiple tasks, priorities, and deadlines.

6. Excellent interpersonal and relationship-building skills, with the ability to engage senior leaders and stakeholders effectively.

7. Creative thinker with the ability to develop innovative event concepts and formats that resonate with diverse participants.

8. Flexibility to travel internationally as required for event planning and execution.

9. Familiarity with vendor resources, compliance and regulatory considerations in the payments and fintech industry is an advantageous.

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• The successful candidates will be placed in different position level based on their working experiences/education level
• Only Singaporean

Job Highlights

• Competitive Remuneration Package
• Handphone Reimbursement
• Commission
• Training Provided
• 5-day work week

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Summary

The Head of Customer Services is responsible for leading and directing the Customer Services Department, ensuring that tactical and proactive plans are implemented to deliver the set objectives.

Duties and Responsibilities

▪ Develop and deliver optimal standards of service delivery to all customer airlines and other departments. Ensure that service delivery levels meet or exceed internal objectives as well as targets agreed with airline customers in accordance with individual Service Level Agreements (SLAs)

▪ Deliver cost effective services within agreed budget. Monitor and control costs through effective resource management of staff, equipment, and facilities. Identify and exploit revenue opportunities. Continually review and adjust expenditure to meet fluctuations in demand to deliver savings against budget and forecasts

▪ Ensure the safety of staff, equipment, and facilities in accordance with corporate, local, and international standards

▪ Develop and maintain own department continuity plans including dnata Crisis Management Plan, Business Continuity Plan and Evacuation Plan. Continual review and adjustment of the plan to accommodate change

▪ Ensure staff are trained and equipped with the resources needed to carry out their duties and to perform at a consistently high level to meet Service Level Agreements (SLAs) of the customer airlines. Maintain proficiencies through a program of refresher training and audit

▪ Represent Company as directed as a stakeholder at Changi Airport consultative committees and other external bodies. Develop and promote dnata Singapore’s image and brand through both internal and external communications

▪ Responsible for the formulation of departmental plans. Proactively recommend tactical and proactive plans short to medium term (6 months - 2 years) with contingencies aligned to the overall divisional and corporate strategy

▪ Drive innovative solutions through team creativity and ensure a collaborative approach with other departments. Utilise Information Technology (IT) hardware and software solutions to provide improved service levels, efficiency gains, and cost savings for the department

▪ Control and track the use of outsourced labour to ensure the most efficient and cost-effective use of in-sourced / outsourced labour of specific projects

▪ Ensure compliance with all workplace safety, security, and health policies and procedures

Requirements

▪ Minimum Degree or Diploma from a recognized tertiary institution

▪ Minimum 10 years’ relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service with an airline, airport, or ground handling company

▪ Minimum 5 years in a management or leadership role

Job Responsibilities

• Oversee and manage day-to-day cargo operations, including cargo acceptance, documentation, build-up, breakdown, loading, unloading, delivery, etc.
• Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
• Ensure smooth and efficient handling of both import and export cargo
• Handle any cargo irregularities and claims in accordance with the company’s standard procedures
• Work closely with ground handling agents, monitor their performance and provide feedback
• Prepare regular cargo reports and performance data for management review
• Supervise and provide guidance to cargo staff, including cargo agents, handlers, and other personnel, to ensure smooth and efficient operations

Requirements

• Bachelor's degree in any discipline
• At least 10 years of experience in the air cargo industry
• Strong understanding of air cargo regulations, including safety and security requirements
• Excellent verbal and written communication skills
• Strong leadership and team management skills
• Ability to identify and resolve issues related to cargo operations

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

- Provide customers with correct skin analysis and care knowledge

- Promote and provide customers with the latest product or treatment information

- Provide professional medical beauty advice, follow up on customer treatment progress and results

- Responsible for managing the daily operation of the store and monthly operating income

- Play a team spirit and work closely with different positions to achieve the company's business and sales goals

- 4 years or more of beauty/luxury management experience

- Have medical beauty knowledge and sales skills

- Have a sense of responsibility, initiative, enthusiasm, carefulness and team spirit

- Maintain a good relationship with customers and provide high-quality customer service

- Put group goals first and play a cooperative spirit

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Casework Management

• Lead complex case management and psychosocial interventions.
• Provide guidance on high-risk cases and collaborate with multidisciplinary teams for optimal care delivery.

2. Team Management

• Oversee and manage the social work team's performance, workload, and case assignments.
• Conduct audits and monitor performance metrics such as case turnaround and documentation quality.
• Provide supervision, mentorship, and professional development to staff, including conducting annual appraisals.
• Approve financial assistance recommendations (e.g., Medifund, subsidy deviation) made by the social workers.
• Foster a supportive, collaborative team environment and ensure alignment with organizational priorities.

3. Community & Stakeholder Engagement

• Build and maintain relationships with community organizations, healthcare providers, and government agencies to enhance service delivery.
• Collaborate with multidisciplinary teams to ensure comprehensive resident care.

4. Program & Service Development

• Develop, implement, and evaluate social work programs, including group work and counseling services for residents, families, and staff.
• Lead program assessments and monitor staff performance and program outcomes.

5. Professional Development

• Represent the organization at external meetings, conferences, and events.
• Ensure continuous professional development for self and staff by attending industry events, training sessions, and case discussions.

6. Administrative Oversight

• Ensure compliance with organizational policies, procedures, and regulatory requirements.
• Manage administrative functions, including staffing schedules, leave approvals, and financial assistance processes.

Qualifications & Requirements

• Bachelor's or Master's degree in Social Work
• Minimum of 5 years of relevant supervisory or managerial experience in Social Work
• Strong leadership and team management skills, with the ability to motivate, supervise, and develop staff
• Familiarity with relevant regulations, compliance requirements, and financial assistance programs (e.g., Medifund, subsidy deviations)
• An accredited Registered Social Worker by the Social Work Accreditation and Advisory Board

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Key Responsibilities:

• Manage client stakeholders, build relationships, and deepen client accounts to assist in ongoing business development.
• Develop project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Coordinate internal resources and third parties/vendors for flawless execution of projects.
• Develop a detailed project plan to track progress. Ensure all projects are delivered on-time, within scope, and within budget.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Ensure compliance with safety regulations and industry standards throughout the project.
• Monitor and control project performance through regular reporting to management and clients.
• Conduct risk management to minimize project risks.

Requirements:

• Must have both marine and construction working experience.
• Must have experience in handling full projects and managing client relationships.
• Marine construction-related working experience is preferred.
• Possess a Certificate of Project Manager Safety Course is an advantage.
• Proficiency in Microsoft Office, Microsoft Project, AutoCAD, etc. Knowledge in SketchUp is a plus.
• Strong capability in client management and team/people management. High emotional intelligence to manage and work effectively with workers and divers from different nationalities and backgrounds.
• Strong organizational and project management skills, including planning, scheduling, budgeting, and resource allocation.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

The Cyber Threat Intelligence Analyst will be responsible for identifying, analysing and disseminating actionable threat intelligence to support the organisation’s cybersecurity posture. This role involves evaluating external cyber intelligence sources, correlating data and synthesising this information to provide insights into the threat landscape facing the organisation.

Key Responsibilities

• Monitor open-source and restricted channels for relevant threats, vulnerabilities and indicators of compromise.
• Assess exposure and impact through vulnerability and configuration information.
• Analyse malware, phishing campaigns and network intrusions to identify threat actors’ tactics, techniques and procedures.
• Develop and maintain threat profiles on adversary groups, detailing their objectives, capabilities and methods of operations.
• Create and disseminate threat intelligence reports to internal stakeholders, including executive summaries suitable for non-technical audiences.
• Work closely with the cyber security incident response team to provide real-time analysis during active security incidents.
• Collaborate with external partners, industry groups and government agencies to share intelligence and best practices.
• Monitor external attack surface and security posture and work with asset owners to remediate the findings.

Qualifications

• Diploma or Bachelor’s degree in Computer Science, Information Technology, Information Security Management or a related field.
• 3-5 years of experience in cybersecurity, with a focus on threat intelligence, incident response, vulnerability management or a related area.
• CISSP, CISM, GCTI certified.

Competencies

• Hands-on experience on threat intelligence platforms, EASM, SPM, SIEM and vulnerability assessment tools.
• Working knowledge on frameworks, best practices, industry standard scoring models such as MITRE, CIS, CVSS, EPSS.
• Strong written and verbal communication skills, including the ability to present complex technical information in a clear and concise manner.
• Proficiency in one or more programming languages (Python, PowerShell, etc) is a plus.

A provider of comprehensive security solutions in Singapore, is seeking a dynamic and results-driven Business Development Manager to join our team. With a strong reputation for delivering top-tier security services, we are dedicated to protecting our clients' assets and ensuring peace of mind.

In this role, you will be responsible for expanding our customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Responsibilities

• Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.
• Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.
• Conduct market research to understand potential clients and the competitive landscape.
• Create and deliver compelling sales proposals that showcase the value of our security services.
• Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.
• Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.
• Strategize business expansion, balancing financial goals with customer satisfaction.
• Attend industry events and networking sessions to promote company services and build business relationships.
• Prepare regular reports on sales performance, market trends, and competitor activity.
• Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements

• 3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.
• Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.
• Track record of success in sales, business development, or account management, particularly in achieving revenue targets.
• Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.
• Ability to conduct market research and competitive analysis to identify new business opportunities.
• Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.
• Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

• Salary negotiable based on experience and industry expertise.
• Performance-based incentives to reward high achievers and drive growth.
• A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.
• Collaboration with senior leadership, providing exposure to high-level decision-making.
• Flexibility and autonomy in managing client relationships and business development initiatives.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Are you passionate about clinical trials and scientific communication? Do you want to play a key role in advancing our innovative treatments for chronic diseases? Novo Nordisk is looking for a Senior Clinical Medical Manager (CMM) to join our team. Read more and apply today for a life-changing career.

Headquartered in Singapore, Region APAC with the clear ambition to triple patient reach and deliver on the potential of our 16 markets: 5 elevated affiliates with Oceania, India, Korea, Thailand, Indonesia, as well as with Business Area ‘BASEA’ responsible for these 11 countries: Bangladesh, Brunei, Cambodia, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka and Vietnam.

Our 3500 colleagues in APAC will pursue the opportunity to bring our innovative treatments to even more patients and contribute to IO’s ambition to Improve Health at Scale.

About the department
The newly created, focused function of Clinical and Regulatory has been established to reflect our significant clinical footprint and our vital role in supporting the company's pipeline.

This strategic move underscores our commitment to advancing clinical development and ensuring regulatory compliance, which are essential to our success and growth. With a dedicated focus on clinical and regulatory excellence, we aim to further accelerate the introduction of our innovative treatments to patients in the region. This role reports to the Region APAC Vice President Clinical & Regulatory.

The position

As Senior Clinical Medical Manager you will facilitate execution of clinical trials from scientific & medical aspect across the chronic diseases portfolio of Novo Nordisk such as Cardiovascular Diseases, Chronic Kidney Disease, Metabolic Dysfunction-Associated Steatohepatitis (MASH), Alzheimer’s Disease and Inflammation. The role will provide medical/scientific expertise and advice based on interactions with Key Opinion Leaders (KOLs)/investigators, independent professional associations and patient advocacy associations as necessary.

• Identify and engage KOLs clinical trial investigators and research centres: Identify and map KOLs, investigators and research centres within the relevant therapy areas and collaborate closely with clinical operations teams
• Collect early scientific insights and guidance: Discuss relevant early development data with external medical and scientific experts. The role provides leadership in the scientific community within relevant Therapy Areas conducting advisory boards, scientific meetings, engaging with local associations for Healthcare Professional (HCPs) on relevant topics.
• Contribute to Clinical activities: Contribute to delivering successful clinical trials (phase I-IV) in collaboration with clinical operations including driving scientific discussions throughout the trial lifecycle by performing site visits, coordinating investigator meetings, ensuring KOL inclusion in clinical trials, and engaging key investigators to communicate trial results.
• Deliver Medical guidance: Provide timely guidance and internal training by supporting training creation and delivering training to clinical staff.
• Scientific Communication: Position requires extensive scientific communication internally as well as externally and excellent and proactive communications skills are a necessity.

Qualifications

• An MD or PhD in healthcare with a strong clinical and, preferably, research background; candidates with a bachelor’s or master’s degree in a relevant field will also be considered.
• A minimum of 5 years in clinical practice or the pharmaceutical industry, with significant experience in human healthcare research, either in academia or the industry.
• Expert in therapeutic area of relevance, preferably with authorship in peer-reviewed journals and understanding the specificities and nuances of the local healthcare infrastructure.
• Willingness to travel internationally for site visits, congresses, and company events.
• Strong presentation skills are a must, with the ability to effectively communicate complex information to diverse audiences.

Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energize us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

Purpose and Scope

We are seeking a talented and dedicated Sustainability Reporting & Analysis Assistant Manager to join our team. In this role, you will play a pivotal part in driving our sustainability initiatives. Your primary responsibility will be to oversee and analyze our greenhouse gas (GHG) emissions, ensuring accurate and timely reporting in compliance with key industry standards. Additionally, you will collaborate with our implementation team to identify sustainability gaps in our overseas projects and develop innovative solutions to reduce our carbon footprint.

Key Roles and Responsibilities

• Sustainability Reporting:
• Oversee the preparation and submission of GHG emissions reports and other sustainability reports in accordance with relevant standards (e.g., GHG Protocol, TCFD).
• Ensure data accuracy, completeness, and consistency across all reporting processes.
• Analyze and interpret sustainability data to identify trends and opportunities for improvement.
• Develop and maintain a robust sustainability reporting system to track progress and measure performancce.
• Sustainability Analysis:
• Conduct in-depth analysis of our GHG emissions and carbon footprint, identifying key drivers and areas for reduction.
• Develop and refine models to forecast future emissions and assess the impact of different mitigation strategies.
• Collaborate with cross-functional teams to identify and implement energy efficiency and carbon reduction measures.
• Sustainability Project Implementation:
• Support the identification and assessment of sustainability gaps in our overseas projects, including industrial parks, ready-built factories, and warehouses.
• Develop and implement sustainability initiatives, such as energy efficiency programs, waste reduction strategies, and renewable energy projects.
• Monitor the performance of sustainability projects and track progress towards targets.
• Provide technical expertise and guidance to project teams on sustainability best practices.

Qualification, Skills, and Experience

• Bachelor's degree in Environmental Science, Engineering, or a related field.
• Strong understanding of GHG accounting principles and reporting standards.
• Proven experience in sustainability reporting and analysis.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python, Power BI).
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience in industrial park operations, ready-built factories, or warehouse leasing business is preferred.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

· Institution-first Mindset – Put the interest of the Group ahead of individual interests.

· Collaboration – Deliver through collaborating across markets, businesses, and functions.

· Accountability – Hold team and self-accountable to deliver on our commitments.

Reservations Executive / Assistant Reservations Manager

We are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent phone and customer service skills, provide training and coaching to the Reservations Agents.

Duties and Responsibilities:

• Manage daily operations of the Reservations Department
• Creating and updating room reservations via the PMS
• Ensure accurate and timely entry of reservation data into the system.
• Ensure all Reservations Agents promote upselling to maximise hotel revenues.
• Managing special requests and room allocations.
• Resolve any booking issues or discrepancies in a professional way.
• Provide training in all aspects of reservations operations to the subordinates to ensure a high degree of accuracy in reservations and guest satisfaction.
• Manage group bookings from Sales, follow up and follow through with the Sales Manager to ensure for smooth operations
• Perform any other duties as assigned by the superior

Requirements:

• Diploma in Hospitality/Tourism or equivalent
• Minimal 3 years of relevant experience in a similar capacity
• Strong interpersonal & communication skills (verbal and written)
• Highly responsible & reliable

Only shortlisted candidates will be notified.

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Group Branding and Marketing Manager – Chinese Marketing and Event

About the Role

We are seeking an innovative and proactive Branding and Marketing Manager to lead our Chinese marketing initiatives and support international student recruitment efforts. This role demands expertise in event planning, content creation, and managing digital platforms in both Chinese and English. The ideal candidate will be fluent in Chinese, with a deep understanding of Chinese social media and marketing strategies, including platforms like WeChat, Weibo, Zhihu, and Xiaohongshu (RED).

As a key member of the marketing team, you will take charge of creating engaging content, driving online event organisation, and executing marketing campaigns tailored to the Chinese market. Your responsibilities will include managing social media, overseeing public relations efforts, and designing marketing materials for both Chinese and international audiences.

Key Responsibilities
1. Marketing Strategy Development

• Develop and implement targeted marketing strategies to engage Chinese audiences across multiple platforms, focusing on transnational education and international student recruitment.
• Conduct market analysis to identify trends and opportunities in education and job markets, influencing both traditional and digital campaigns.

2. Content Creation and Campaign Management

• Generate innovative ideas for digital storytelling and social media campaigns to enhance brand visibility and engagement.
• Develop high-quality visual storytelling content, combining creative writing, video production, photography, and design for various mediums.

3. Social Media Management

• Oversee content creation, scheduling, and engagement across platforms such as WeChat, Weibo, Xiaohongshu, Zhihu, Douyin, TikTok, LinkedIn, Instagram, and Facebook.
• Monitor social media trends and analytics to optimise content performance and audience engagement.

4. Creative Production Coordination

• Collaborate with internal teams and external vendors to manage the production of marketing collateral, including videos, photography, brochures, posters, and event resources.
• Ensure all marketing materials align with the organisation’s branding guidelines and messaging strategies.

5. Public Relations and Crisis Management

• Act as a key point of contact for handling crisis communications and public opinion events, ensuring timely and effective resolution while protecting the brand’s reputation.
• Develop and implement proactive public relations strategies to enhance brand credibility and outreach.

6. Campaign Execution and Monitoring

• Assist in developing and executing multi-platform marketing campaigns, including social media ads, print materials, and event-specific resources.
• Track and report campaign performance metrics to measure ROI and improve future initiatives.

7. Trend Analysis and Innovation

• Stay updated on emerging trends in education, social media, and marketing strategies to keep campaigns fresh, relevant, and competitive.
• Integrate data-driven insights into campaign planning and content development.

8. Collaboration and Stakeholder Engagement

• Work closely with internal teams, external partners, and agencies to ensure successful implementation of branding and marketing initiatives.
• Align marketing efforts with organisational goals, fostering a cohesive brand image and message across all touchpoints.

Job Requirements

• Bachelor’s or Master’s degree in marketing, communications, event planning, journalism, digital media, or related fields.
• Minimum 5 years working experience in the related fields.
• Fluent in both spoken and written Chinese and English, with the ability to create original content and liaise with Chinese-speaking vendors.
• Proven experience in event planning and project management, with strong skills in marketing communications, branding, or media relations.
• Familiarity with video editing, digital storytelling, and presentation software is a plus.
• Excellent interpersonal and communication skills, with a strong ability to work collaboratively across teams and build relationships with stakeholders at all levels.
• A keen eye for detail and a proactive, results-driven mindset.