Job scopes

Cards Product and Innovation, Strategic Digital Initiatives

• Drive robust analyses and deliver data driven insights to facilitate senior management discussions and reviews for cards business
• Perform deep dives into cards portfolio and drivers to highlight hot spots, identify actions and address management questions
• Collaborate with multiple stakeholders across the bank and countries to drive and implement new initiatives to improve both customer and employee journey.
• Assist in the development and analysis of strategic card product roadmap across countries
• Contribute to the achievement of regional cards product targets, expense management goals and oversee identification of gaps in product capabilities and opportunities for product innovation
• Oversee competitive market research and develop product innovation roadmap
• Support Regional product managers to drive growth of generative AI, digital initiatives and capabilities

Business Planning

• Organise and arrange the agenda and content for meetings with senior management, conferences and cadences with markets
• Work with Country Products teams to track drivers, business and customer outcome metrics
• Manage content with Regional and Country Products teams to provide regular updates on Resource Xchange, facilitating Regional Best Practice Sharing
• Front creative design and artwork for department communications
• Manage proper cataloguing of materials such as progress updates, review decks, playbooks etc. in SharePoint

Job requirements

• Bachelor's degree in Business, Marketing, or any related field.
• At least 2 years of experience in product management, marketing, or related roles in the banking or financial services industry.
• Good analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams and external partners.
• Familiarity with financial products, particularly credit cards, would be good to have.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a member of the Palo Alto Networks sales team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Must have experience handling commercial and whitespace accounts in Laos and/or Myanmar
• Understands the power of channels and has strong channel relationships with both T2 partners and Distributors
• Prior experience in selling direct and through channel partners
• Prior experience in inside sales
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Great communication and presentation skills
• Proven track record by exceeding business quotas regularly for the last 3+ years

Qualifications

Your Experience

• 5+ years of above quota sales experience in Laos and/or Myanmar territory
• Prior experience selling Technology solutions to commercial grade accounts
• Prior experience selling network infrastructure based security appliances including but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches will be a plus
• Practical knowledge of routing and switching products that will be installed adjacent to the Palo Alto Networks appliances
• Strong communication (written and verbal) and presentation skills, both internally and externally
• Experience working in a high growth environment
• Experience working with Channel partners and understanding of a channel-centric go to market approach

Additional information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We are trailblazers that dream big, take risks, and challenge cybersecurity status quo. Its simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Must-Have Skills

· Experience in Aviation Domain and support

· Experience in VMWare Workspace One

· Experience in Intune, SCCM and Studio

· Image Management using MDT

· Experience in VDI administration

Good-to-Have Skills

· Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer

· Vulnerability remediation for all end point devices

· Knowledge in Powershell Scripting and automate tasks using scripts

· Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC

· Identify new scope of work / propose customer on improvisation plans and drive

Roles and Responsibilities

· Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company

· Manage the MDM Platform which includes maintenance, policy management, customization and administration

· Manage application packaging, customizing packaging, testing them and deploying them to production using VMWare Workspace One.

· Managing the Citrix environment, published applications, VDI support and administration

· Golden Image management for the organization and performing regression testing, UAT and periodic maintenance

· Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.

· Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics

· Work on mitigating the Vulnerabilities reported by End Point Security tool

· Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version

· Experience in handling high severity issues and coordinating across to work for resolution.

• Able to commit overtime and to work at late night hours.
• Recommends maintenance, chemicals, mechanical, electrical, and facility design modifications.
• Responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.
• Ensure to communicate workplace safety precautions to employees.
• Responsible for managing and supervising a cleaning team assigned to buildings, offices, sites, food & beverages and other facilities.
• Oversee the company's facility operations, manage staff, manage office moves and manage janitorial duties, all while remaining in compliance with local, state and federal regulations.
• Coordinate with the company on the implementation of new building projects.
• Operate on machine/process units as assigned.
• Perform trouble-shooting for equipment failures to meet production targets quality standards specifications.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform product/machine changeover on the line by clearing the previous lot parts, change of materials, tool/die change and minor machine set-up and keying in the necessary information into the machine MES satellite.
• Maintain housekeeping and cleaning of machine and work area to ensure neat, tidy and safe working environment

This position reports to the director of DR. CHIRO PTE. LTD. We are professionally trained chiropractic and holistic health care practice committed to revitalising and transforming your mental and physical health through non-surgical and non-drug procedures. The Office Manager is responsible for the full spectrum of general office operations, facilities and administrative functions. He/she ensures smooth business operation by handling and administering store facilities, administer company policies relating to office maintenance and ensure adherence to company administrative procedures.

Individual to be involved in:
1. Support the overall operations of the company on a daily basis.
2. Manage services required for smooth running of office operations.
3. Maintaining updated records and document data ensuring documentations are accurate
4. Manage customer relations and ensure good customer service
5.Any other administrative duties as assigned

Technical Skills and Competencies1. Responsible for overseeing the daily general office operations and manage office administrative duties
2. Ability to handle and devise ways to streamline administrative policies, processes or procedures
3.Strong interpersonal and communications skills
4.Strong organisation skills and document management

Duration of Attachment- 6Months

Location: Singapore, Singapore

Role Overview:
In this managerial / senior consultant to manager track role, the focus will be on leading investigations into complex cybersecurity incidents, with a particular emphasis on cyber forensics (CFIR) and digital forensics (DFIR). The ideal candidate will be responsible for crafting and executing incident response strategies tailored to client needs while ensuring compliance with regulatory standards. This position involves overseeing cross-functional teams to conduct thorough forensic analyses, identify root causes, and implement measures to mitigate future risks.

Key Responsibilities:

• Develop Cyber Incident Strategies: Work collaboratively with clients to design effective cyber incident strategies, evaluate vulnerabilities, and conduct exercises that enhance response and recovery capabilities.
• Lead Advanced Investigations: Direct investigations into sophisticated cyber incidents such as malware attacks, data breaches, and denial of service incidents. This includes collecting and analyzing digital evidence to reconstruct events and identify responsible parties.
• Provide Expert Consultation: Deliver specialized guidance on managing cyber incidents, conducting forensic analyses, and implementing best practices in incident response.
• Oversee Triage and Investigations: Manage the triage process and detailed investigations of significant cyber incidents across diverse environments, including cloud, traditional, and hybrid systems. Employ advanced forensic techniques to ensure the integrity of evidence.
• Execute Incident Response Functions: Carry out host-based analytical tasks such as digital forensics, metadata analysis, and malware examination on various operating systems (Windows, Unix, Mac OS X) to identify Indicators of Compromise (IOCs) and understand Tactics, Techniques, and Procedures (TTPs).
• Establish and Monitor Metrics: Create metrics based on the MITRE ATT&CK Framework and other security models to assess the effectiveness of incident response initiatives.
• Engage with Stakeholders: Collaborate with application and infrastructure teams to pinpoint critical components and information sources including servers, workstations, middleware, applications, databases, and logs.
• Participate in Incident Response Activities: Actively engage in incident response efforts using forensic tools and customized methodologies to detect threats and mitigate risks. Ensure compliance with legal standards to maintain the admissibility of evidence.
• Promote Leadership Development: Encourage the growth of high-performing teams by providing development opportunities while fostering collaboration and delivering exceptional value to stakeholders.

Qualifications:

• A Bachelor’s degree in a relevant field along with approximately 5 years or more of related experience.
• One or more GIAC certifications (e.g., GCFE, GCFA) or equivalent qualifications in digital forensics or incident response.
• At least 3 years of hands-on experience in cyber incident response within medium to large organizations that incorporate cloud and forensic elements.
• Proficiency with forensic tools such as EnCase Forensic, AccessData FTK, Splunk, among others.
• Familiarity with programming languages including Python, JavaScript, PHP, SQL.
• Experience in malware analysis and a solid understanding of attack techniques.
• Knowledge of enterprise logging solutions for data manipulation.
• Practical experience in DevSecOps within cloud environments including storage and monitoring services.
• Experience with containerization technologies like Docker or Kubernetes.

If you are interested in this position or other cyber security position, kindly apply with your updated CV or send to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

► Leading Medical Equipment Supplier

► Experience in selling Vascular, Balloon is a plus.

► Basic Salary + Travel Allowance + AWS + Commission

►Nearest to Pasir Panjang MRT

Job Responsibilities:

• Creating and implementing a comprehensive/strategic account plan to drive value and deliver growth;
• Establish and develop effective commercial relationship with KOLs and key users
• he ability to manage relationship with health professionals and healthcare institutions

Job Requirements:

• Degree/diploma in Science or Business or equivalent
• Minimum 3 years’ experience in Medical Sales is an advantage.
• Nurse or Healthcare allied professionals who wish to join commercial organization is welcomed to apply.
• Demonstrate strong networking and communication skills.
• Identify key target customers to drive performance.
• Demonstrate the ability to manage relationship with health professionals and healthcare institutions.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

(EAST REGION) - UBI

Highlights:

• Fully hunter role
• More focus on sea freight
• Dont need lead team

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

•Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

•Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

•Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

•Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

•Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

•Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Key Responsibilities:

• Product Lifecycle Ownership: Lead the product lifecycle of B2B SaaS offerings, from concept and design to launch and optimization, ensuring alignment with business objectives and a high-quality user experience.
• Data-Driven Product Development: Utilize data analytics to make informed product decisions, track key performance metrics, and iterate based on user feedback and market trends.
• Global Market Insights: Conduct research to understand customer needs and behaviors across different regions, driving innovation and localization to cater to specific markets.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and customer success teams to ensure seamless product delivery and proactive risk management.

Requirements:

• Degree in Business, Computer Science, or a related field.
• At least 3 years in B2B SaaS product management or fintech product development, with a successful track record in global markets.
• Proficient in data analytics tools for tracking product metrics and making strategic decisions.
• Deep understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Perm with AWS and Bonus
• Must have experience in programme planning and funds management for foundation / not-for-profit organizations
• Strong communication skills

The chosen candidate will join a newly established Foundation focused on making a meaningful impact on individuals and communities in need. This role will involve driving the development and expansion of the Foundation in alignment with its vision and mission.

Key Responsibilities

• Strategic Planning: Support the design and implementation of the Foundation's strategic roadmap, including conducting environmental scans and landscape surveys to identify areas for impactful action.
• Program Development: Create and oversee pilot programs, ensuring a continuous pipeline of initiatives that align with the Foundation’s goals and values.
• Program Monitoring & Compliance: Track the progress of approved programs to ensure they meet desired outcomes, manage grant disbursements, and ensure all activities comply with governance and legal regulations. Prepare timely program reports as needed.
• Stakeholder Engagement: Build and maintain relationships with business units, partners, community members, grantees, and policymakers to support the Foundation’s initiatives.
• Budget Management: Plan and manage the Foundation’s operating budget, track expenses, and prepare accurate financial reports.
• Marketing & Communication: Develop content for the Foundation’s website and create marketing materials, including visual assets. Work with Public Affairs and Brand Marketing teams to strengthen the Foundation’s brand reputation.
• Operational Support: Assist in various daily activities related to the Foundation’s operations.

Requirements

• Bachelor’s degree
• 6 to 8 years of experience in a similar role within a foundation or non-profit, with strong skills in stakeholder management
• Strong critical thinking and analytical abilities
• Excellent written and verbal communication skills
• Effective interpersonal skills and stakeholder management abilities
• Self-motivated, independent, and resilient, with the ability to work well in uncertain situations

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Responsibilities

• Source for and acquire new client within market, develop long-term solutions for the clients
• Understanding client’s business and sources of wealth generation, as well as client’s financial and investment goals in creation and management of their wealth
• Provide tailored solution that address client’s investment risk management and financiering / liquidity need
• Provide quality and efficient after-sales service
• Responsible for achieving annual targets and agreed service standards
• Ensure compliance with all regulations and controls as by the company and external regulatory authorities

Requirements

• Bachelor’s degree with at least 10 years’ experience in serving high net worth clients ; exposure to Greater China Market
• Understand and able to apply compliance and regulatory requirements
• Good product knowledge and ability to interact with clients in Greater China Market
• A holder of Singapore client advisory competency standards (CACS) qualification
• Strong client facing sales and stakeholder management skills

The Relationship Manager is the primary point of contact between the clients and the Bank. He/she is responsible for the proactive management of a portfolio of High Net Worth/Ultra High Net Worth private wealth clients. This includes the delivery of comprehensive wealth management solutions to meet clients’ needs.

At HL Bank, we are one dynamic, nimble and entrepreneurial team. We truly believe that our people are our strength and we value the individual qualities each person brings. HL Bank Singapore is a Full Licensed Bank focused to provide a One-Bank approach to our business, retail and High Net Worth clients through our 4 core business segments – Business & Corporate Banking, Personal Financial Services, Private Wealth Management and Global Markets. We are the Singapore branch of Hong Leong Bank Berhad, listed and headquartered in Malaysia with a distribution network of ~250 branches and have regional presence in Singapore, Malaysia, Hong Kong, Vietnam, Cambodia and China.

Responsibilities:

• Source for and acquire new clients that are in line with the Bank’s Wealth Management target markets
• Build, manage and deepen new and existing relationships with clients so to enable to a long term and holistic banking relationship with the Bank
• Work closely with Investments Counsellors to co-manage the portfolio of clients and generate investment revenue
• Deliver excellent service to clients and deepen relationship by value-adding to clients’ wealth management needs
• Aspire to achieve individual performance objectives, from client book development, sales /financials, to upholding risk/compliance culture
• Have a comprehensive understanding of the local regulatory requirements of the investment advisory business and apply this knowledge appropriately
• Ensure that all transactions comply with the Bank and regulatory requirements
• Conduct business with a high degree of professionalism and integrity

Requirements:

• Bachelor’s degree from an accredited university
• At least 5 – 10 years’ relevant banking experience with a proven track record in the private banking/wealth management segment
• Solid sales record in asset acquisition and generating sustainable revenue is expected in the role
• Strong business development skills with a network of client referral channels
• A self-starter and team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention
• Strong understanding of financial services industry and demonstrate a strong interest in financial, global and capital markets
• Excellent interpersonal skills and ability to build and foster a strong network of relationships
• Highly motivated, ability to work independently and determined to work in a platform of growth and entrepreneurial company

Certification/Licensing Requirements

• M1B / M5 /M6 / M6A / M8 / M8A
• CACS (Client Advisor Competency Standards) Paper 1 & 2

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Job Responsibilities:

• Deliver the highest level of service and attentiveness to our guests
• Highlight specials and make menu recommendations, take orders, and attend to special requests
• Training will be provided for you to be part of this cosy Greek Restaurant
• Cross training in wines, bar and kitchen will be provided for team members who show interest in career progression

What we are looking for:

• No experience is needed (Just passionate about learning)
• A spirit of hospitality and interest in ensuring that guests have a great experience
• Highly energetic, reliable and good team player with an engaging personality

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

About the role

The Sales & Business Development Manager is to focus on 2 key areas

First, responsible to assist in the develop and implement the sale plan to build the corporate training and in particular, the executive education for B2C,B2B & B2U leading to B2B.

Second, he/she is responsible is assisting with developing, communicating, executing, and sustaining business/corporate strategic initiatives regionally.

We are looking for an experienced Sales and Business development Manager to assist in the business Sales and business growth.

He/She must have a good track record of the his/her achievement in the education line.

Responsibilities

Own and hit/exceed monthly company sales targets

Determine annual unit and gross-profit plans by implementing Sales and business strategies; analyzing trends and results

Develop and execute strategic plan to achieve sales targets and expand customer base (Locally and Oversea)

Present products to clients

Job description

Achieves and Manage individual Sales target.

Lead a sales team

Plan and execute Sales and business development initiatives .

Promote, create and achieves Sales and business development objectives by contributing to Sales and business development efforts and providing recommendations to strategic plans and review effectively.

Preparing and completing action plans; Aims to service product quality; High level of customer-service standards; Resolving problems; Identifying trends.

Responsible for leads generating application, monitor the lead pipeline and provide weekly report to Director

To work with Director on business development budget and develop cost- effective sales plan.

Perform Road Show.

Tel Sales and Tel-calling .

Attend corporate meetings and exhibitions when required.

Work Experiences

Must have at least 2 years of experience in sales and business development

Working Conditions

Must be prepared to work beyond the normal work hours whenever required.

Must be prepared to travel overseas when the COVID-19 situation is permitted.

General Skills

Must possess exceptional strategic thinking and problem-solving skills.

Must be confident in public speaking and communicating both verbally and in writing.

Must be willing to challenge standard thinking with new ideas, new approaches, and new solutions.

Must have strong decision-making skills and project management skills.

Demonstrated skills in influencing and networking with key decision makers.

Demonstrated skills in leadership, management, and collaboration.

Must be self-directed and able to work independently.

Attitude expectation

Can DO spirit – Always willing to take the initiative to work first and say yes later.

Integrity – Being honest and ethical

Dependability – Being reliable, responsible, and fulfilling obligations

Independence – Develop own ways to get things done and guide oneself with little or no supervision

Persistence – Job requires persistence in the face of obstacles

Adaptability/Flexibility – Being open to changes (positive or negative) and adjusting to variety in the work environment

Basic + Commission

Location: Ubi

Working hours : 5.5 working days (Mon – Fri: 9.00 am - 6.00pm, Saturday: 9 am – 1 pm)

Duties

• Supervise and coach project engineers in project management.
• Manage and coordiante proeject sites.
• Co-ordinate and submit projects progress claim.
• Design and troubleshoot of BMS system.
• Lead a team of engineers / assistant engineers.
• Manage customer expectation and meet customer satisfaction.
• Ensure all works are carried out as per offer / PO.
• Ensure all documentation (T&C, COC, profree report and progress claim etc) are properly updated and signed.
• Report and update progress to Engineering Director.
• Coordinate and service special project.
• Training of customer on system installed.
• Ensure that the company's policy and objectives and the requirement toward achieving quality, environmental, occupational health and safety policy are in use and practice at all times.

Authorities

• Supervise and coordinate wth project engineers and sub-contractors.
• Review project schedule of projects
• Monitor billing and progress payment

Organization Relationships

• Report to the Senior System Engineering Manager / Director

Requirements

• Diploma / Degree in Engineering discipline
• Completed internal training on Sauter's system and Products
• Completed internal training on all organization's quality management system.
• Shall have good knowledge in HVAC /BAS.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Summary: To assist a Line Manager (LM) or Trade Head in the day-to-day operations of the service and can also be responsible for the Profit and Loss of a service without physical vessel provision. This is usually on a service where we have slot on a third-party service.

Employment Type: Permanent

Reports to: Hub Director / General Manager / Trade Head

Location: Singapore

Role and Responsibilities:

Assisting a Line Manager with a relatively heavy daily operational & commercial workload, including:

· Overseeing daily operational aspects, including monitoring vessel movement at sea and vessel activities when in port, and maintaining close liaison with overseas agents. Notwithstanding communicating to master.

· Managing space control, including executing over-booking, cargo selection addressing fixed slot customer excess requests and liaising with oversea agents on booking forecast.

· Updating vessel positions for both our own operated ship and partner’s vessel and disseminating revised schedule to internal office, agency and key clients.

· Close monitoring of daily vessel speed resulting in bunker consumption using the system to ensure the vessel consumption aligns with Time Charter Description (TCD) and cross check against other sister ships previously operated in the trade or region.

· Monitoring and reviewing bunker survey report of individual stems and confirm that reported quantities align with the master’s reported ROB, and immediately addressing any variations.

An Assistant Line Manager (ALM) may be assigned to manage a third-party independent service. While the cost is typically fixed, the ALM can influence the profit and loss through space utilization and rates.

Additional responsibilities include:

• Managing daily correspondence regarding vessel schedules, space management, and pricing with internal and external parties.

• Preparing weekly flash reports.

Requirements:

• Bachelor’s degree in maritime business or business management.

• Minimum 3 years’ experience in shipping line involving in trade.

• Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal & external stakeholders.

• Be available for out-of-hours work.

• Overseas travel may be required as part of business requirements.

• Independent and result oriented.

• Strategic thinker.

• Ability to focus on tasks and analyses situations, systems, and problems.

• Ability to make quick decisions supported by information and data gathered.

• Able to work in fast paced and dynamic environment.

• Proficiency in the English language, both verbal and written.