Job Description:

• Development for additional production lines of bonding wire for the semiconductor industry
• Liaise with relevant persons such as production’s engineers in Japan to formulate objectives
• Ensure output meets quality standards
• Monitor and manage production output according to specifications required
• Train employees on how to operate machinery safely and follow procedures
• Ensure the safe use of the equipment and schedule regular maintenance
• Identify issues in efficiency and suggest improvements
• Develop team technical competency
• Enforce health and safety precautions

Requirements:

• Diploma in Engineering / Mechanical Engineering or its equivalent
• Minimum 5 years of relevant work experience in the electronic manufacturing industry
• Proficient in Japanese language at business level to work closely with HQ in Japan and Japanese business partner
• Strong communication and interpersonal skills
• Able to work independently and manage staff.

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team

The Fulfilment team's mission is to make Grab the platform of choice for Driver Partners by supporting them efficiently on and off the road. Our design team is divided into several empowered teams focused on creating an efficient app experience, ensuring fair and transparent earnings, and maintaining a healthy supply pipeline. We focus on creating solutions that are simple and delightful for our Driver Partners.

Get to know the role

As a Senior Design Manager on the Fulfilment team, you will report to the Head of Design and manage designers and UX writers who work collaboratively across multiple problem spaces. Your team will explore user and our needs to create impactful solutions that support our mission.

If you have a user-centric approach, excel in collaborative environments, and act decisively, the Grab Design team is the place for you. We're looking for design managers who can coach a growing team and help them positively impact how millions of people across Southeast Asia interact with Grab. This role is based in Singapore and is a hybrid role.

The Critical Tasks You Will Perform

• You will guide design outcomes, contribute to product strategy, and enhance design quality across teams.
• You will manage Product Designers, UX Writers, and UX Researchers working across several problem spaces.
• You will coach and mentor designers in solving complex and novel problems in simple and impactful ways.
• You will ensure design quality and superior user experience.
• You will work closely with Product Management, Engineering, Analytics, Research, Marketing, and senior leadership to deliver impact.
• You will promote complex thinking in a clear, convincing, and concise manner.
• You will develop and implement effective design processes.

What Essential Skills You Will Need

• 7+ years of Product Design experience..
• Extensive experience working on cross-functional product teams.
• Exceptional fundamentals in interaction and visual design craft and practice.
• Experience coaching and mentoring others in Product Design.
• Excellent knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects or other design tooling.
• Proficiency in Service Design, User Research, Front-end Development, Project Management, Accessible Design or Design Systems.
• Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

The Recruitment Manager is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions.

The Recruitment Manager must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders.

This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy.
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job.
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using candidate management system to maximise benefits and speed to market as well as ensuring proper and complete documentation in system to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.

Requirements:

• minimum of 5 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

1. To lead, oversee and manage daily operations in the delivery of excellent food and beverage service with the goal of achieving customer satisfaction.

2. Handle guests’ complaints and eventually convert dissatisfied guests into returning customers through efficient and accurate response.

3. Revenue management towards achieving profitability and quality goals by managing operations within set budget and to the highest standards.

4. Management of both Front of house and Back of house staff to ensure complete all round involvement and coordination.

5. Motivate service staff to provide excellent customer service and maintaining high productivity towards goal of high employee retention.

6. Maximise reservations and optimize restaurant’s seating plan by working with the Guest Relations Manager.

7. Ensure all activities within the restaurant are in compliance to hygiene, sanitation and safety regulations.

8. Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.

9. Conduct training to consistently work towards knowledge-driven customer service and helping employees reach their full potential.

10. Involvement in the sourcing and planning of vendor contracts.

The Company

Our fast growing client is seeking for a dynamic APAC Tax Manager with a focus on compliance/ direct tax to play a key role in providing dedicated local tax expertise to support our business operations and collaborate with their global corporate tax team. If you thrive on challenges, value opportunities for professional growth, and excel in a collaborative team environment, we love to hear from you!

The Role

The skilled tax professional to provide comprehensive local income tax will support their team in spanning acquisitions, construction, operations, corporate finance, leasing, and accounting. This role involves coordinating with local tax advisors to manage tax compliance, including gathering required information, reviewing tax returns, and ensuring timely, accurate filings and payments. You will liaise with local tax authorities on notices, elections, and assessments while collaborating with internal and external teams to maintain tax and legal structures, ensuring alignment of legal documents and financial records. Additionally, you will lead value-added initiatives such as cost segregation studies to optimize cash flow and reduce tax leakage. You will also provide insights on local tax matters, assist in calculating and budgeting tax liabilities, and prepare US GAAP quarterly tax provisions to ensure appropriate reserves for US reporting. This role includes monitoring US REIT compliance, supporting due diligence, and documenting the company’s tax positions, including transfer pricing policies and internal control processes, for Asia-Pacific operations. This is a unique opportunity to engage with complex, multifaceted tax issues in a dynamic and expanding organization.

Your Profile

The ideal candidate will hold a bachelor’s degree in accounting, with professional certification being a plus. They should bring a minimum of 7 years of combined public and corporate tax experience, preferably including Big 4 exposure and familiarity with US GAAP tax accounting principles. Experience in a multinational corporation is highly desirable. The client is looking for a perceptive, self-motivated professional who thrives under pressure, with strong analytical and problem-solving skills and exceptional attention to detail. The candidate should possess excellent organizational abilities, capable of multitasking and meeting tight deadlines, and demonstrate proficiency in computer applications such as Excel, Windows, Word, and Outlook.

Apply Today

Please send your resume, in WORD format only and quote reference number SN10621934, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

Prime Video is seeking a results-driven Senior Content Marketer to join our team in SEA and MENA. This exciting opportunity will ideally suit an experienced and enthusiastic digital marketing professional with responsibility to design, implement and drive all paid content marketing initiatives for Prime Video across a diverse region, aimed at driving awareness, visits, acquisition and engagement. You will need to demonstrate deep understanding and knowledge of digital marketing, digital media planning as well as measurement. You will be comfortable working with complex challenges, and understand the value of rapid test and learn approaches, and be a results driven high performer.

Key job responsibilities

• Developing Marketing strategy and go-to-market plans for priority Prime Video titles within SEA-MENA, working in close collaboration with Creative teams, agencies and marketing platforms in-region.
• Collaborate with Local Programming, O&O, PR, Social and other SEA-MENA marketing channel owners to drive an integrated Marketing plan for the region.
• Ensure global marketing plans and tactics translate well locally within SEA-MENA and be key voice of the region to drive visibility and flag any local marketing challenges/sensitivities.
• Partner effectively with internal stakeholder teams to drive synergistic partnerships internally as well as externally.
• Monitor and report on the effectiveness of marketing campaigns including effective channel and creative strategy.
• Identify business needs by working backwards from the customer.
• Ensure appropriate processes, procedures, forms and job tracking are established and maintained to keep deliverables on time.
• Anticipate and effectively mitigate problems; and consistently communicate to stakeholders about updates on progress, relevant delays or issues and budget implications.

Basic Qualifications

• 6-8 years of marketing, media planning and agency management experience
• 7+ years of developing and managing acquisition marketing or channel programs experience
• Experience using data and metrics to drive improvements
• Experience developing and executing campaigns across a multitude of timezones and languages

Preferred Qualifications

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience in Content marketing with focus on Digital channels
• Familiar with excel (data manipulation, charts and pivot tables)
• Comfortable in a fast-paced work culture and environment

Temp Customer Service, $1,800-2,250 (4hours per days), START ASAP!

• CBD area
• 5 days per week (included one of the weekend)
• START ASAP
• 1 year contract
• 4 working hours per days (10:30am to 2:30pm/ 9am to 1pm)

Job description:

• Respond to customer inquiries via phone, email, or chat promptly and courteously.
• Resolve customer complaints and issues effectively, escalating when necessary.
• Process orders, returns, and exchanges accurately.
• Provide detailed information about products, services, and company policies.
• Collaborate with internal teams (e.g., Sales, Operations)

Requirements:

• Minimum of Diploma holder qualification with 1-2 years of experience in customer service, preferably in the Banking industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Service Technician

• Salary: $2000 - $3800 + OT ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Conduct interviews with selected members of public
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Responsibilities

• Managed enquiries by responding to incoming calls through the hotline and other channels like email
• For escalation cases, take down the message and relay to a senior for follow up actions
• Identify customer requirements and deliver prompt, accurate, and satisfactory responses.
• Ensure proper recording of conversation with customer in the call centre system
• Engage with all customers in a friendly and helpful manner
  

Requirements:

• Min GCE A level / Diploma holders (Those awaiting results are welcome to apply)
• No experience needed! Training provided

Other Information:

• Tanjong Pagar MRT
• Mon - Fri, Office hour
• Salary $2200-$2400 per month

Interested candidates, kindly email a simply CV/resume to [email protected] or whatsapp to wa.me/6569908661

We regret that only shortlisted candidates will be notified.

Joey Lee | R1550634

EA: 23C1980

Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice.

Duties and Responsibilities

• Manage all inbound telephone and email inquiries.
• Management of voice and handphone messages.
• Reminder calls for appointment confirmation.
• Scheduling and rescheduling of appointments for patients.
• Registers patients by verifying that patient's record is up to date and accurate.
• Check patients’ medical history and drug allergies.
• Check for insurance coverage and intention to use insurance or government subsidies.
• Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.
• Locating patient files and cases.
• Prepare PowerPoint for doctor counseling.
• Process claims with insurance companies and government agencies.
• Liaising with dental labs for sending and receiving of cases.
• Recording of lab charges.
• Educate and teach patients on the correct use of braces and Invisalign.
• Other adhoc duties.

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with senior marketing and sales leaders.
• You will provide strategic insights to drive business performance.
• Collaborate with cross-functional teams across finance, marketing, and operations.

Key Responsibilities:

• Act as a business consultant for Asia Marketing and Sales leadership.
• Develop models and dashboards for product launches and marketing initiatives.
• Conduct detailed analytics and provide actionable insights for sales and marketing teams.
• Analyse customer data from major marketing events and trade shows.
• Support ROI analysis for peer-to-peer learning initiatives.
• Create tools that empower the capital sales team.
• Investigate and resolve operational issues with cross functional teams.
• Utilize SQL and Tableau for data analysis in CRM, Customer Service, and Finance.
• Prepare board-level presentation materials for executive leadership.
• Apply analytical skills to validate insights and trends.

Qualifications and experience :

• Bachelor's Degree in Accountancy (Master’s preferred)
• 6-8 years of relevant work experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Strong critical thinking and intellectual curiosity.
• Ability to work independently and manage multiple projects.
• Excellent verbal and written communication skills for executive interaction.
• Strong BI tools and SAP experience.
• High attention to detail and accuracy.
• Passion for working in a fast-paced environment.
• Strong analytical skills.

Meta is seeking a seasoned Benefits professional to work in the APAC Benefits Strategy team. This role is responsible for managing and executing employee benefits programs across APAC, ensuring alignment with business objectives, competitiveness, and compliance with local regulations. You will collaborate cross-functionally to ensure effectively and contribute to thought leadership and creative solutions to a growing organization. This is a full-time role based in Singapore and reports to the APAC Compensation and Benefits lead.

Responsibilities

• Support the strategic evolution of employee benefit programs, focused on taking care of our people and meeting the needs of a diverse workforce.
• Drive efficiency improvements to optimize the total benefits offering enhancing overall employee experience.
• Assist in the qualitative and quantitative analysis and research on employee benefits related programs including developing key metrics to analyze programs and help shape design decisions using data.
• Drive the reporting processes of APAC benefits program, including budget management, metrics review and reporting"
• Support the implementation of programs including working with the cross functional teams (HRBPs, Benefits Operations, Legal, Payroll, Tax) to develop the implementation strategy and roadmap.
• Things can always be done better. This role will strive for efficiency, including process design in partnership with the People Operations team.
• Design and implement effective communication and education strategies for benefits programs across APAC.
• Partner with global benefit teams to ensure consistent rollout & adoption of global benefits philosophy across APAC

Minimum Qualifications

• 8+ years broad exposure in benefits design and delivery across benefit programs, including health and mental health programs, risk insurances, leaves programs, retirement plans and family support across APAC, ideally in fast growth performance driven cultures.

Preferred Qualifications

• Strong analytical capabilities
• Good mix of hands-on, operational and design/strategy experience.
• A solid knowledge of international benefit programs from market positioning to administrative details.
• Excellent communication and facilitation skills with demonstrated ability to build relationships & credibility with business leaders.
• Demonstrated ability to exercise sound judgment, present well formulated points of view and to justify ideas with good data.
• Demonstrated project management experience, and the ability to work to tight deadlines with multiple priorities, and across multiple countries.
• Self-starter and able to work with a high degree of autonomy

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About the role

Be part of a groundbreaking journey as our client opens its first-ever café in Asia! Our client are seeking a dynamic and experienced Café Floor Manager to be part of their pioneer team in Singapore. This is a unique opportunity to bring the brand's luxury experience to life through exceptional service, ambiance, and culinary offerings.

As the Café Floor Manager, you will lead a team dedicated to delivering an elevated and seamless customer experience, managing daily operations, and upholding brand’s renowned standards of elegance and sophistication.

Responsibilities

• Assist the Café Manager in overseeing daily operations, ensuring service excellence and smooth floor activities.
• Lead the floor team to provide a welcoming, memorable experience that aligns with Prada’s luxury standards.
• Help recruit, train, and motivate the team to maintain high service standards and a positive environment.
• Monitor the quality of food, beverages, and ambiance, addressing issues and upholding Prada’s brand values.
• Track inventory levels, conduct stock checks, and assist in ordering to ensure smooth operations.
• Enforce health, safety, and hygiene protocols to maintain a safe environment for guests and staff.
• Address customer feedback on the floor and escalate to the Café Manager as needed.
• Help monitor daily sales and expenses, contributing to financial targets and budget adherence.

Requirements

• At least 3-5 years of experience in a managerial role within the hospitality or luxury food and beverage sector.
• Proven ability to lead, motivate, and manage a team while maintaining high standards of service.
• Strong interpersonal skills to interact effectively with customers, team members, and management.
• A keen eye for maintaining quality, presentation, and luxury service standards in all aspects of the café operation.
• Proficiency in English, with additional languages a plus, to communicate with a diverse customer base.

Apply today!

Registration No: R22104771
EA Licence No: 22C1376

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will have an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

The individual is focused on manage the product designated product portfolio and its related solution with clear Go-To-Market strategies into targeted industries, while creating competitive edge against our keen competitor(s) working with stakeholders in global, regional and local.

Product

• Plan, develop and implement of product portfolio strategies with SMART goals
• Responsible for the product performance by revenue, GP%
• Manage the entire Product Lifecycle management of the products
• Collaborate with respective business unit and marketing teams to ensure that customer needs/values are incorporated into product design, branding, and marketing approaches as Voice of Customers (VOC).
• Schedule and facilitate new and existing product training sessions.
• Analyse and report the product malfunctions as feedback on quality improvement

Price

• Manage the product pricing thru market competition review and positioning thru analysis of pricing matched with market expectations to determine the ideal target price for products of the business.

Promotion

• Responsible for defining the release process and coordinating all of the activities required to bring the product to market
• Develop marketing strategies to grow quality inspection applications in Automotive, F&C, Semicon, Electronics and Medical industries and increase sensor products market share with channel partners.
• Develop tools and marketing collaterals with Marcom team to support sales activities
• Support Solution Marketing activities with Application Marketing members to develop sales tools incorporating Vision and Sensor products.

Place

• Plan go-to-market strategies in alignment with Country Sales (in APAC region) demand.
• Manage for product availability based on the customer's demand and our company’s needs

Competitor

• Monitor and update competitor activities to Global Product BU and Sales
• Develop strategies and plans or tools to convert competitor market share.

Sales Goal

• Responsible for regional sales budget of vision and sensor products and supporting total regional sales budget

Requirements:

• Degree / Diploma in Engineering or relevant discipline.
• At least 7 years of experience in Product Marketing Management in a regional role (Asia Pacific)
• Comprehensive understanding of Product (Sensor, Vision) & Market Trends
• Prior experience in Industrial Automation industry is a bonus.

Our Opportunity:

Restaurant Brands International (RBI) is seeking a Sr. Manager of Corporate Development to join our APAC team, supporting the expansion of Burger King, Popeyes, Tim Hortons, and Firehouse Subs. This role will be crucial in executing growth strategies by identifying and engaging new partners and structuring multi-year development agreements. This role will have significant exposure to senior leadership, reporting to Senior Director, Corporate Development, APAC and offers exposure to deal origination, investor relations, and cross-functional collaboration to drive growth across RBI’s brands.

Your Responsibilities:

• Support the sourcing and engagement of new investors and franchise operators
• Building investment cases and business plans for new market entries.
• Conduct financial modeling, market research, and due diligence to inform partner selections and market entries.
• Collaborate with business unit leaders to implement business development strategies across APAC.
• Assist in the preparation and delivery of presentations to potential franchisees and internal executives
• Support negotiations for development agreements, coordinating closely with legal, tax, and other internal teams

Your Skills & Experience:

• Bachelor’s degree in business, finance, or a related field; an MBA is a plus.
• 6 - 10 years of experience, with a strong foundation in investment banking, corporate development, or M&A.
• Strong analytical skills, with proficiency in financial modeling and data analysis.
• Excellent interpersonal skills to build strong relationships with potential franchisees and senior leadership.
• Proven experience managing high-stakes negotiations and complex projects.
• Fluent in English, with additional APAC languages considered an asset.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will be an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

What to expect

As a Senior Manager in Accuracy, you will find yourself immersed in some of the most interesting and complex infrastructure projects in the world, in a variety of sectors such as transport, utilities, renewables and other infrastructure projects. You will work as part of a team of industry experts within Accuracy, solving complex business issues across the lifecycle of their infrastructure projects – from inception, business case planning, through to procurement, construction and operation. Your role might include:

• Supporting clients in initiating complex projects, including assessing the viability of projects and the impact that projects might have on society and the organisations delivering them;
• Establishing the structures to design, build, finance and operate projects, including effective procurement using a public, private partnership (PPP) framework;
• Transforming projects that are underway, looking into their governance and reporting structures, to maximise the likelihood of being delivered to original intent and objectives and delivered successfully; and
• Working with project owners and contractors to navigate challenging situations that arise during delivery and operation of projects which allow clients to understand how their projects have gone wrong (e.g. delay and cost overruns) and recommend mitigations to bring the project back on track.

Requirements

• An outstanding academic track record (2:1 or above) in Business and/or Engineering-related field
• Demonstrate experience in the lifecycle of a typical infrastructure project – can include experience in infrastructure feasibility studies, infrastructure project management and delivery or advising on projects in relation to procurement and project finance
• Experience in PPP projects, concessions and/or operational projects – Bid Side and/or Government Advisory experience would be preferred
• A demonstrable ability to analyse complex infrastructure project situations, and an ambition to become and expert advisor on projects
• A track-record in establishing effective relationships with clients and/or business managers
• Have led teams and contributed to the career development of team members
• Taken a proactive approach to your own career development
• Have an awareness and interest in local and international business and economic issues relevant to the field of infrastructure projects
• Exceptional numerical and analytical skills, commercial awareness and attention to detail
• Fluency in English with excellent oral and written communication skills (fluency in other languages is also desirable but not essential)
• Ability to work independently and as part of a team, both locally and globally on projects
• Self-confidence and humility: curious, enthusiastic and willing to learn
• Have the right to work in Singapore

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a resourceful and motivated individual to join our dynamic team. As a member of the Corporate Services (CS) team, you will manage the purchasing function in IME, ensuring operations run efficiently and effectively.

Job Responsibilities:

• Manage the tender documentation and processes, working with stakeholders on tender requisition, evaluation, seeking approval for award and contract management.
• Implement Procurement Policies and Procedures to align with business needs, offering guidance to stakeholders to support informed purchasing decisions, while balancing public accountability, prudent use of resources and operational efficiency.
• Conduct training of Procurement Policies and Procedures to stakeholders.
• Perform demand aggregation in partnership with stakeholders.
• Manage purchase orders, track delivery timelines, and ensure timely receipt of goods and services.

Job Requirements:

• Minimum 3 years of relevant experience in procurement.
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.
• A resourceful individual with active listening skills to gather information and anticipate next steps.
• A motivated individual with clear communication skills for stakeholder and management reporting.