Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Service Crew/Captain at La Table D’ Emma plays a pivotal role in ensuring a seamless daily operation, from opening to closing. This position involves taking orders, assisting with table settings, basic cashiering, maintaining cleanliness, and upholding service standards as per management guidelines. The Service Crew/Captain is also responsible for providing excellent customer service, handling inventory, addressing customer feedback, and collaborating with the restaurant team to deliver a pleasant dining experience.

What you will expect:

• Assist in the smooth operation of daily service, including opening and closing procedures, taking orders, setting tables, and maintaining cleanliness
• Ensure all pre-opening duties are completed daily
• Perform basic cashiering duties accurately
• Provide service according to established procedures and standards
• Familiarise oneself with the menu and beverage list, and confidently recommend/upsell items and specials to customers
• Handle customer complaints and feedback effectively, communicating issues to immediate managers for resolution
• Maintain high standards of personal hygiene, appearance and professionalism
• Coordinate with the restaurant team (stewards/bussers, kitchen staff and bar staff) to ensure smooth operations and excellent customer service
• Uphold table etiquette and contribute to maintaining a pleasant restaurant ambiance
• Perform other related duties as required by the Assistant and/or Restaurant managers

Skills/Qualifications

• Previous experience in a similar role preferred
• Pleasant personality with a strong orientation towards customer service
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure in a fast-paced environment
• Positive attitude :D

5 Days work/week rostered, must be able to work weekends.
Time: 10.30am to 2.30pm and 5.30pm to 10.30pm (Split Shift)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Finance Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the finance team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual financial statements, ensuring accuracy and timely reporting to the management.
• Conduct financial analysis to support the planning of future academic programs and initiatives.
• Implement and monitor financial policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with financial regulations and reporting standards.
• Manage cash flow and optimise financial operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Finance, Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive financial management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives. He/she likes to pursue excellence and new knowledge, and actively impact new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Roles and Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/Qualification:

•Degree in Information Technology or any related disciplines

•6-10 years of experience in Project Management related work

•Technical competencies in architecture, server and security is required

•Great attention to detail

•Good team player

•Ability to thrive under stressful environments

•Good stakeholder management skills

Overview of role

In this role, you will effectively manage others and collaborate cross functionally to deliver critical innovations across multiple projects. You will lead your team to deliver projects and/or capability building innovation to the business. You will also have responsibility for delivery of technical rigor and mastery in your organization. If this sounds exciting to you, read on!

Your team
You will be working with a global team of technical experts while being close to commercial leaders via the Singapore Innovation Centre. You will receive guidance and coaching from Senior Directors on a regular basis.

Key Responsibilities

• Proactively partnering with R&D leaders and teams to create & deliver programs and projects against their toughest business and innovation challenges.
• Have ownership of significant deliverables for a project/ program. Responsible for determining priorities, defining the work, and setting expectations to deliver against the business and R&D/project/program objectives.
• Define and solve business needs and problems of considerable scope by integrating knowledge, intuition, and continued hands-on, in-the-lab experimentation as needed.
• Set and re-adjust project direction and approach as new learning becomes available.
• Integrate internal and external innovation capabilities to resolve problems and deliver superior results.
• Role model a “People First” inclusive and respectful

Qualifications

• Bachelors or Masters degree in Science or Engineering fields
• 8+ years’ FMCG or relevant Innovation experience: envisaging, developing and delivering innovation to meet consumer needs and grow the business
• Experiences in applying the science in actual product innovation/ commercialization.
• Proven technical mastery and problem solving: including business, consumer and technical problem (re)definition, hypothesis development and learning plan delivery – leading to successful business outcomes and growth.
• Strong on acquiring up-to-date external information and working with external partners, integrating big amount of information into data-based insights & recommendations.
• Having an ability to envisage the future while finding the common ground and matching the external possibilities with internal needs, to create the joint vision and deliver the end business outcomes.
• Posses excellent international and interpersonal communication and influencing skills for internal and external relationship building and collaborations.
• Proactive & collaborative leadership and highly self-motivated to work across multiple internal and external organizational boundaries whilst maintaining a focus on the consumer and business outcome.

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.Visit http://www.pg.com to know more.Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

IT Service Manager (ServiceNow) Role

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

We are looking for a Service Management Manager. This role will focus on ensuring high-quality delivery of IT services in the APAC region by implementing Global Service Management principles.

Key responsibilities include managing various ITSM processes such as Incident Management, Request Management, Change Management, Problem Management, Catalogue Management, Major Incident Management, Service Integration, and Hardware Asset and Configuration Management, all while adhering to global standards.

The role requires a flexible approach, particularly during the APAC start of day, to address service escalations that demand immediate attention. Availability for evening and weekend on-call support may also be required. The ideal candidate will collaborate effectively with both local and global teams and must possess strong vendor management skills in a multi-vendor environment, along with excellent communication skills for engaging with business users.

The Service Management Lead will design, manage, and onboard services and processes through Continual Service Improvement, contributing to both formal projects and daily operations.

Key Responsibilities

- Oversee ITSM processes and services across the APAC region.
- Monitor SLA compliance for all incidents and requests, identifying trends with operation leads.
- Conduct investigations for problem management and drive resolutions.
- Manage major incidents during the APAC time zone.
- Facilitate the onboarding of new services for production support.
- Ensure adherence to change management processes and drive improvements.
- Administer ITSM tools, maintaining up-to-date dashboards, service catalogues, and CMDB.
- Promote adherence to Global IT Service Management standards while adapting them to regional needs.
- Collaborate with global teams, functional owners, and vendors for consistent service delivery.
- Identify opportunities for process improvements to enhance efficiency and service quality.
- Develop governance materials and represent IT in business discussions.
- Manage vendor relationships in a multi-vendor context.

Qualifications and Experience

- Experience in a mission-critical environment.
- Background in financial services or regulated industries.
- Advanced knowledge of ITIL Service Operation processes and a general understanding of the ITIL framework.
- At least 3 years in a Service Management role.
- Familiarity with a broad range of infrastructure and end-user technologies.
- Understanding of infrastructure and application architecture.
- Experience in managing major incidents, SLA management, problem management, change management, and vendor management.
- Proficiency with the ServiceNow toolset.
- Positive attitude with the ability to remain calm under pressure.
- Strong verbal and written communication skills for effective teamwork.
- Flexibility to accommodate on-call responsibilities during evenings and weekends.
- Strong problem-solving skills and ability to multitask.
- Capability to thrive in a fast-paced environment and take ownership of tasks.
- Willingness to challenge existing processes for better user experience.
- Excellent organizational and time management skills.
- Experience in a matrix-managed environment.
- Ability to collaborate across time zones and share information effectively.
- Attention to detail and an inquisitive mindset.
- Strong vendor management skills.

Desirable Attributes

- Understanding of fund management and related processes.
- Previous experience in a Service Management capacity.
- Familiarity with application packages relevant to the asset management sector.
- Exposure to various technologies, including Wintel, databases, networking, cloud, and enterprise storage solutions.

Personal Attributes

- Team-oriented with the ability to work across cultures and time zones.
- Detail-oriented and committed to providing innovative service.
- Self-motivated and enthusiastic.
- Adaptable and capable of performing under pressure.
- Eager to learn and open to training opportunities.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Director - Sales Operations will own Confluent’s APAC sales processes and work closely with the TVP(s) / RSD(s) of Sales and Professional Services to help manage the team's selling efforts.

Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team.

What you will do:

- Work with the TVP of Sales, RSD's , Professional Services and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively

- Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics

- Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts

- Partner with the Sales and Professional Services leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows

-- Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)

- Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption

- Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)

- Manage Sales Operations team members across APAC to share knowledge, best practices and facilitate standardization across the whole sales organization

Requirements

- BA/BS degree preferred

- People management experience in Sales Operations

- 8+ years of Sales Operations experience preferably in a SaaS/Cloud company

- Advanced excel skills required

- Comfortable engaging at all levels in an organization to deliver results

- Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences

- Endless curiosity and a need to dive deeper for understanding

- Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

Here Are Some Of The Personal Qualities We’re Looking For

Culture is a huge part of Confluent, we’re searching for the best people who not only excel at their role, but also contribute to the health, happiness and growth of the company. Inclusivity and openness are important traits, with regular company wide and team events.

- Smart, humble and empathetic

- Hard working, you get things done

- Hungry to learn in a field which is ever evolving

- Adaptable to the myriad of challenges each day can present

- Inquisitive and not afraid to ask all the questions, no matter how basic

- Ready to roll up your sleeves and help others, getting involved in projects where you feel you can add value

- Strive for excellence in your work, your team and the company

- Come and build with us. We are one of the fastest growing software companies in the market. A company built on the tenets of transparency, direct communication and inclusivity. Come meet the streams dream team and have a direct impact on how we shape Confluent.

Job description:

1) Issuing of air-tickets, coordinating with land operators, booking hotel rooms, restaurants and attractions directly)

2) Ensuring datelines are adhered to (deposit, full payment, issuance and promotion)

3) Assisting product planners to watch costing closely (profit & loss, land & ticket costing)

4) Updating OB system and to give clear instructions to facilitate counter staff for sales and follow up

5) Solving operational problem and maintaining good working relationship with airlines and overseas suppliers

6) Liaising with the airlines, overseas land operators and transportation operators for travel arrangement for groups.

7) Familiar with airline booking system Amadeus, handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and staff support

8) Providing assistance on pre and post departure requirements

9) Any other ad-hoc tasks that may be assigned by the Company from time to time

10) Participating in travel fairs/roadshows

Other requirements:

1) Minimum 4 years of experience working in a TRAVEL AGENT as Operations Executive

2) Able to work as a team player, also can handle multi-tasking

3) Able to work independently

4) Attitude to actively challenge

5) Excellent problem solving and negotiation skills

6) Exceptional listening and analytical skills

7) Knowledge and skill in Amadeus (GDS)

8) Must be bilingual - English and Chinese

9) Proficient in Microsoft Office

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma / Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

Organization Description

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Employer Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Job Description

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Leads a specific area in the operation of the sales process to ensure professional and effective support to global organisation, market or sales unit.

• Delivers performance and quality.

• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.

• Has in-depth organisational and relevant market knowledge and uses understanding on how relevant areas can be integrated to achieve objectives.

• Contributes to strategic decisions within professional area.

• Solves complex problems based on sophisticated analytical thought and complex judgment.

• Contributes to development of concepts to determine professional direction of own organisational unit.

• Acts as a professional leader for staff / workteam / taskforces, often the most senior specialist in a team, who serves as best practice resource within own organisational unit and / or is recognised as an expert within the same professional area in the business.

• Often leads functional teams or projects with moderate resource requirements, risk and complexity, handles day-to-day staff management issues, including resource management and allocation of work.

Qualifications

Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job highlights

Career growth opportunity, Industry experts

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Analyst to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications

Minimum Qualifications

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Manulife Investment Management (Singapore) Pte. Ltd. was incorporated in 2007 and is a wholly-owned subsidiary of Manulife. With Singapore being a hub for wealth management in Asia, our principal function is to provide investment management and related services to Manulife Singapore, including the management of the General Accounts, and develop and deliver solutions to institutions, retail and high net-worth clients.

Responsibilities

• Ensure the processes of client’s instructions which include but not limited to mutual fund subscription, redemption, switching, settlement, transfer and are enforcement of and adherence to the cut-off time of Funds and requirement from Fund’s transfer agency.
• Support the overall Wealth Operations function including client onboarding, including supporting KYC/AML, name search, and client’s suspicious transactions reporting
• Support sales channel specific client account maintenance activities and static data updates that need to be completed in Manulife systems
• Ensure that all processes are completed fully, timely and accurately while adhering to company policies, procedures as well as regulatory requirements
• Provide excellent client service answering to queries from client and agents with a sense of purpose and urgency
• Effective collaboration with various internal stakeholder groups like Sales, Product, Compliance, Legal and Risk
• Provide required reports and updates to internal stakeholders as required
• Ensure to achieve business and team goals which assigned by supervisor/ management
• Participate business initiatives and project to support the business growth

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree in Accounting, Finance or Business with over 3 years’ relevant working experience, particularly in multiple product platform distribution operations/ wealth management operations of a Singapore Asset Management company
• Experience in process and oversight of funds distribution operations including digital channels
• Experience in process and oversight for settlement, cash movement, cash reconciliation and control including but not only limited to settlement payment with fund houses, investors and relevant fee payments from investors and funds houses.
• Experience and knowledge in AML/ KYC including FATCA and CRS reporting; experience with Transfer Agency, operations of und distributor and Portfolio Accounting system an advantage
• Proactive/can-do approach and positive attitude. Thorough attention to detail and accuracy of delivery.
• IT and Software skills. Proactive attitude to enhance processes and increase efficiencies by exploring PowerApps, AI tool etc
• Excellent command of written and spoken English

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Continuous innovation We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

JOB DESCRIPTION

Job Title: Fund Operations Associate

Job Description & Requirements

We are hiring a Fund Operations Associate to join us in our growth journey. If you're dedicated and ambitious, Ternary is an excellent place to grow your career. We are looking for one to help drive operational process improvement, reduce operational risks and manage relationship for our funds in Ternary.

Job Responsibilities:

• Assist in funds set up by coordinating with a lawyer, auditor and administrator for fund documents.
• Monitor and support existing funds’ day-to-day operational needs which include USD settlement, monthly NAV, subscription and redemption, monthly and quarterly investors reporting, year-end financial statements, audit, tax reporting, legal/compliance filings, etc.
• Identify and manage initiatives to improve operational processes and reduce operational risks.
• Work closely with fund administrators to ensure timely and accurate production of fund NAV.
• Capture and reconcile all transactions in the portfolio management system.
• Perform trading as well as trade, cash and positions reconciliations.
• Report AUM and P&L.
• Handle ad hoc projects as necessary.
• Assist to trade for a Portfolio Manager.
• Set up trade exchange accounts.

Qualifications:

• Diploma or Bachelor Degree in Economics / Finance / Accounting / Business Administration preferred but not mandatory.
• CFA or CPA preferred.
• Up to 5 years of operations and risk assessment experience in funds/financial services industry.
• Ability to manage data for reporting.
• Foreign exchange and securities market industry experience.
• Regulatory and/or compliance experience (e.g. anti-money-laundering, KYC)
• Proficient with Excel while applying strong analytical skills in the manipulation and understanding of data.
• Detail-oriented, responsible and proactive.
• Deadline-oriented to meet time-sensitive regulatory and contractual requirements.
• Self-motivated and able to work in a team environment.
• Experience in customer relationship management and trading is a plus.
• Understanding of blockchain and cryptocurrency.

Responsibilities:

• Oversee the full lifecycle of environmental commodities contracts from closure to order fulfillment, ensuring accurate and timely execution
• Collaborate with internal teams and external partners to ensure the smooth execution of contracts and deliveries, maintaining high standards of communication and operational efficiency
• Manage the logistics of environmental commodities, including tracking deliveries and resolving any issues that arise during the process
• Maintain accurate and up-to-date records of contracts, deliveries, and transactions, ensuring all documentation meets internal and regulatory standards
• Identify and mitigate potential risks in trade operations, including delays in deliveries, compliance issues, and logistical challenges
• Provide support in daily trade operations, addressing any urgent issues that arise and assisting in optimizing workflows for efficiency

Requirements:

• Diploma in trade operations, supply chain management, or logistics, preferably within industries like energy, manufacturing, or commodities trading
• 1-3 years of experience in trade operations, logistics, or supply chain management
• Good communication and organizational skills
• Intermediate/advance proficiency in Microsoft Excel
• Attention to detail and the ability to manage documentation and deadlines
• Problem-solving abilities to address logistical challenges
• Fresh graduates are welcome to apply

About the Role

• Provide the cost and contracts administration services.
• Carry out cost control to ensure that the Material Procurement Tender Schedule is within the allocated budget as specified by Client.
• Prepare and report financial projection and carry out budgetary and expenditure control of Contractors’ contract prior to commencement of work.
• Prepare and recommend monthly progress payment claims and final account submitted by the term contractors’ and to ensure timely and complete submission for payment.
• Evaluate and carry out joint measurement with Contractors on their claims for Purchase Order/ Works Order
• Administer term contract works to be carried out by Contractors (before and after start of work)
• Compile, check, certify and confirm Contractors’ invoices to ensure that the invoices tally with Purchase Order/ Works Order.
• Review and prepare specifications, evaluate and recommend tender submissions.
• Carry out contract documentation and preparation relating to tender acceptance and contract execution.
• Obtain and monitor the Performance Bonds, Bankers Guarantees and any other forms of insurances.
• Prepare tender documents, tender evaluation report, variation agreements and render professional advice on any penalties, liquidated damages when deem necessary.

About You:

• Degree or Diploma in Quantity Surveying and building related diploma/degree in recognised by Singapore Institute of Surveyors & Valuers and with at least 3 years of relevant working experiences in quantity surveying; or
• Minimum of 3 years relevant experience.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a publicly listed financial services group in Southeast Asia.

• Develop and manage product strategies for ABL and Leasing, ensuring alignment with business goals.
• Lead efforts to digitize processes and improve operational efficiency.
• Create marketing materials and engage with partners to drive business acquisition.
• Provide training for internal teams and external partners on product knowledge and strategies.

Requirements:

• Diploma and above
• At least 3 years of Product Management experience in Business Lending.
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of risk management in business lending products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• To manage daily priorities such as incoming enquiries via phone or email
• To prepare quotations, ITQ / RFQ and supporting documents for submission
• To acknowledge PO and order processing (SO) in the SAP system
• To maintain equipment database, SAP warranty record (both SAP and excel database)
• To maintain pressure vessel database, monitor inspection due date and follow up with customer.
• To liaise with sub-contractor for pressure vessel inspection arrangement
• To generate weekly / monthly reports to assist management team in reaching their sales goals (Eg: Commissioning List, weekly; Service team sales report, weekly)
• To liaise / conduct weekly service sales meeting
• To perform various ad hoc duties and provide administrative support as assigned

Requirements:

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma
• Customer oriented
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Entry level are welcomed to apply, as training will be provided

Candidates Open for Shift can apply

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.