工作职责:

1. 提供高效友好的客户支持，解答用户有关交易和平台使用的问题。
2. 带领团队协调解决复杂问题，确保客户需求得到妥善处理。
3. 为客户服务部提供培训，熟悉产品和服务，以便为客户提供更好的支持。
4. 记录和报告用户反馈，收集市场问题数据，帮助优化产品和服务。

工作要求:

1. 1年以上交易所客服经验，熟悉交易所产品。
2. 具有较强的沟通协调能力，能够协调内外部资源处理用户投诉。-具有较强的学习能力和适应能力，不断学习和了解行业最新动态，提供准确的信息。
3. 对Web 3、金融知识、区块链行业有浓厚兴趣，有相关经验者优先。
4. 具有团队合作精神，对工作充满热情，为人正直诚实，能承受工作压力。
5. 良好的英语口语和书面表达能力。

Position : Executive Assistance

Working Location : Suntec Tower, Singapore
Working Day : 5 Days
Working Timing : 9 AM – 6 PM
Salary Budget : $4,000 - $5,000 + AWS (No VB) + 14 Days AL + Medical Claim

** Family Office Environment in managing fund, investment and charity from company's director**

**(Candidates need to know there is no Progression in Career)**

Requirements:

1. Experience in managing office operations and provide administrative support to manager or director.
2. Basic accounting knowledge in bookkeeping as require to do some recording like 20 transaction per month,
3. Able to work independent and multitasking in fast pace working environment.

Job Scopes:

• Provide secretarial and administrative support to manager located at Singapore's office, no overseas travelling requires.
• Managing incoming and outgoing correspondence on behalf of manager, phone calls and other form of communication
• Collaborate with other departments (Finance, Investment, Charity Team) to ensure that all company processes are handled efficiently and resolve any issues that may arise
• Some experience is handling legal documents (Sensitive data)_ from law is required.
• Schedule appointments, meetings, and calls, and ensure that they are prepared and on time for all engagements.
• Prepare presentations, meeting minutes and report.
• Perform administrative and office support, such managing office maintenance, water supply, insurance updates, cleaner management, filing system and contact database.
• Undertake any other ad-hoc tasks and responsibilities assigned

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Responsibilities:

Publishing Operations:

· Apply for a printing press license with government regulations.

· Develop frameworks and guidelines for incorporating publications into educational programs or curricula.

· Lead the planning, development, and market positioning of publications, ensuring alignment with market trends and organizational goals.

· Supervise editorial, design, and production workflows to maintain high-quality standards and meet publication deadlines.

· Inspire and guide the editorial team by setting clear objectives, fostering professional growth, and promoting a collaborative work environment.

· Work closely with departments such as marketing, design, and copyright to guarantee seamless execution of publishing projects.

· Monitor industry trends and technological advancements, exploring innovative formats like eBooks, audiobooks, and interactive digital content.

· Identify opportunities for process enhancements, driving innovation and maintaining a competitive edge in the publishing industry.

Curriculum Development:

· Design and develop high-quality educational content, programs, and materials tailored to IB Chinese learners and aligned with relevant academic standards.

· Collaborate with the team to create engaging and effective curriculum materials.

· Evaluate and update existing educational content to ensure its relevance, accuracy, and alignment with evolving learner needs.

· Oversee the implementation of digital learning tools and resources, ensuring accessibility and usability for diverse learners.

Requirements:

· Bachelor’s degree or higher in Publishing, Journalism, Chinese Studies, Education, Media, or a related field.

· A minimum of 2 years of experience in the publishing industry, with proven expertise in Chinese book editing, planning, and publishing workflows.

· Experience in curriculum development or instructional design, with the ability to create learner-focused educational materials.

· Exceptional project management abilities, capable of managing multiple priorities and delivering results under tight deadlines.

· In-depth understanding of the publishing and education markets with the ability to anticipate reader and learner preferences.

· Outstanding communication and interpersonal skills to build and maintain strong partnerships and foster teamwork across departments.

Responsibilities

• Handle and process daily treasury settlement and clearing transactions, being familiar with local clearing systems, i.e. MEPS+ is a plus.
• Strong understanding and experience in swift operation, able to process remittance transactions.
• Update and record daily transactions in the control cash projection report.
• To balance Nostro accounts closing and opening balance daily.
• To check and match counterparty’s confirmation.
• Ensure that all cash flow position is clearly monitored and managed in conjunction with the Treasury Division.
• Prepare and submit DTCC daily report, MAS S$ weekly transactions report (MAS 755) to MAS and Monthly MAS610 reporting.
• Knowledge of corporate customer internet banking.
• Check the dealer’s blotter at the end of the day to ensure all deals are processed and captured in Treasury Backoffice system.

Requirements:

• Bachelor Degree in relevant fields
• Min 3 years of relevant experience in the Banking industry
• At least 3 year of experience in Treasury Settlement operation
• Good understanding and knowledge in various Treasury products, e.g. Money Market, Foreign Exchange, Security, derivative products etc.
• Strong understanding and experience in swift operations, able to process remittance transaction.
• Basic knowledge of accounting entry, AML checking and reporting.
• With knowledge of corporate customer internet banking.
• Must be meticulous, careful, positive and full sense of responsibility.
• Mature with good communication skills and must be able to work independently

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Izz Lokman (EA Personnel Reg. No. R24124828, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Izz at 89193200 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Operations Crew ( Funeral Industry )

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm, need to standby duty from 5pm-8am (2 times a week)
• Location: Geylang Bahru
• Salary: Basic $2100 + Driver allowances $100 + $30 each standby duty + OT (gross pay around $3000++)

Requirements:

• Must have Class 3/ 3A driving license.
• With 1 year or without experience are welcome
• Comfortable working in the funeral industry
• Able to do shift work, and work on Public Holidays and Overtime

Job Description:

• Assist in setting up and tearing down.
• Managing housekeeping for in-house funeral equipment
• General maintenance duties for funeral homes
• Assist on any other funeral related duties.
• Other ad-hoc duties assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Bridal Boutique Operations Executive

5 Working Days, 9am-6pm, commit on weekend, 2 off per week
Basic Salary: $2500 - $5000 + Commission

Location: City Hall

Summary:

Serve & assist brides to dress in different of bridal, communicating and managing digital marketing on Instagram to reach more audiences and targeted customers. Must comfortable to work on weekend based on working scheduled.

Job Scopes

1) Taking care of the bridal boutique for operation and marketing.
2) Conceive and develop marketing strategies, Handling of social media in Facebook, telegram, tiktok, Instagram and so on.
3) Attending to customer enquiries and assist in gown fitting
4) Proactively introduce gowns, accessories, photography and video packages
5) Organize marketing campaigns, related workshops and fashion runway
Shows
6) manage appointed supplier of gown & accessories , monitoring production of gowns.
7) Maintain gown & accessories Inventory records

We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.

KEY ACCOUNTABILITIES

As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.

You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.

In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).

Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.

Conduct & support data reconciliation in between our FactSet Systems

Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow

Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution

Escalate timely errors, processes gaps and other inaccuracies as needed

Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow

Maintain stakeholder relationships and manage expectations

Answer & support query on fund and benchmark returns, asset returns or attribution results

Ensure all new procedures are documented and agreed

Identify and execute continuous process improvement and automation

EXPERIENCE / QUALIFICATIONS

5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role

Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)

Implementation / System Migration experience of a Performance or Attribution system is a plus.

Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field

Understanding of portfolio analysis including performance calculation methodologies and risk analytics

Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)

Strong knowledge of Excel and SQL queries

Good Python, C# and VBA skillset to support data transformation & workflow automation

CIPM or CFA is preferred (or working towards)

Language skills – English required, fluency in one or more asian languages will be a plus

Argyll Scott Consulting Pte Ltd

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Purpose

Looking for an experienced Hadoop admin to join the Group Data function and manage the Hadoop based big data platform.

The role will be responsible of day-to-day operations of the big data platform. This includes monitoring, system upgrade, incident troubleshoot and service restoration, security patching, deployment, capacity management, etc.

The Job

Platform Upgrade and Maintenance

· Conduct the development and implementation of upgrades, and maintenance of the data platform

· Conduct timely patches based on vulnerabilities findings

· Monitor the platform and identify any performance gaps

· Optimize the platform infrastructure to meet scalability, performance, and security requirements

Capacity Management

· Monitor the utilization of the data platform and plan for any expansion if required

Issue/Incident Management

· Troubleshoot and fix the issue based on pre-defiled SLA

· Restore the services in case of system/service downtime based on pre-defined SLA

· Provide timely update to the users on the situation

· Escalate to management based on escalation matrix

User Access Management

· Onboard and offboard users to the platform based on the approval sought

· Conduct regular review of user accounts and take necessary actions to ensure users are valid and active

· Provision user access based on the approval sought

Data Security and Privacy

· Implement robust data security measures to safeguard sensitive information within the data platform

· Ensure compliance with data privacy regulations and industry standards

Deployment

· Conduct deployment of data pipelines developed by data engineers

Process

· Ensure operational Efficiency

· Participate in the creation of standards, guidelines, and procedures related to the data platform

· Monitor the performance, efficiency and effectiveness of operational processes and identify any areas of improvements to drive process optimization and efficiency

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree in IT, Computer Science, Software Engineering, Business Analytics, and equivalent of 5+ years of experience in distributed systems like Big Data Hadoop.

· Proficiency in Hadoop: Proven experience in Hadoop technologies (Spark, HDFS, Hive, Sqoop, Airflow, Docker)

· Managing data infrastructure: Experience in monitoring of data platform infrastructure and incident handling.

· Knowledge of SQL: Experience in MariaDB or any other relational database management system.

· Experience with ETL: Experience in managing and operating enterprise ETL tools

· Programming skills: Experience in one or more programming languages such as Python, Java, or Scala, and be able to develop custom shell scripts and applications for data operation and monitoring

· Data warehousing: good understanding of data warehousing concepts, including data architecture, dimensional modelling, and ETL processes.

· Experience with DevOps: Experience in DevOps tools and environment (BitBucket, Jira, Bamboo)

· Experience in Agile Methodology

· Collaboration: Work closely with data analysts, data engineers, data scientists, and business stakeholders to understand data needs and provide solutions to complex data problems. Should have good communication and collaboration skills.

· Critical thinking: Ability to analyze and understand complex problem. Strong in User Requirements Gathering, Troubleshooting, Maintenance and Support

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Fujitsu is seeking an experienced IT Operations Manager (EUC) to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services, support end-user needs, and drive continuous improvement in our IT infrastructure.

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation: Identify opportunities for automation to improve efficiency and reduce manual tasks within IT operations.
• Support Services: Lead the IT support team to provide timely and effective support to end users, ensuring high levels of customer satisfaction.
• Project Management: Plan and execute IT projects, including system upgrades, new technology implementations, and process improvements.
• Vendor Management: Coordinate with external vendors for procurement, maintenance, and support of IT equipment and services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Provide training and development opportunities for the IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of experience in IT operations, with at least 2 years in a managerial role.
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Preferred Skills:

• Experience with asset management tools and practices.
• Knowledge of automation tools and techniques.

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We're looking for a Marketing Automation and Operations Specialist (6 Months FTC) to join our team in

Singapore as part of our Marketing function.

Your Role: You will be the go-to person for the Money20/20 Asia Marketing team for the delivery and execution of

digital marketing campaigns on Marketo and acts as the key link between the brand and the key functions of the

Ascential Digital Marketing team. This role reports to the Ascential Marketing Automation Manager with a dotted line to

the Operations Marketing Manager and to the Money20/20 Asia Marketing Director.

Key Responsibilities

● Lead the development and execution of the email marketing programs, including audience, program creation,

testing, scheduling and deployment, with ongoing evaluation for continuous improvement.

● Oversee the setup, timely delivery, and specification compliance of creative and digital assets (e.g., emails,

forms, landing pages,) for activation.

● Initiate campaign/program kick-off sessions with internal contributors and stakeholders.

● Ensure accurate naming conventions and UTM parameters for Marketo programs and assets, ensuring

consistency and ease of reporting.

● Monitor campaign delivery timelines, escalating blockers or delays as needed.

● Provide regular status reports on campaign/program progress, tracking against deadlines, and perform ad hoc

data analysis as required.

● Collaborate with other teams including the paid media team, the data team and the Digital Analytics teams to

ensure multi-channel program delivery.

● Manage requests submitted by the Marketing team through Monday.com (workflow management tool).

● Work with the Marketing and Digital Marketing team to document learnings from programs/campaigns.

● Supporting the coordination and delivery of all the Digital Marketing activities and programs for the

Money20/20 Asia brand supporting the regional Marketing team

● Translating strategic plans into operational workstreams

● Ensuring risk is mitigated and communicated to stakeholders

Your Experience

● Marketo expertise is essential, with a Marketo Certification being highly preferred.

● Proficiency in Salesforce is required.

● Extensive, proven experience in digital marketing operations and automation.

● Strong background in building B2B audiences in Marketo, utilizing advanced and complex filters at both the

company and individual levels.

● Expertise in developing templated email programs and scaling activities through targeted audience

segmentation. Skilled in Marketo email campaign reporting and creating precise, targeted lists for telesales

teams.

● Broad exposure to a variety of marketing tactics, including emails (mandatory), webinars, and trade shows.

● Ability to lead multiple projects simultaneously in a fast-paced, deadline-driven environment.

● Strong operational capabilities, with a project management mindset to oversee several initiatives concurrently.

Experience with project management tools such as Monday.com is essential.

● Excellent communication skills, with the ability to simplify and explain complex issues to a diverse range of

stakeholders.

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to

creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to

apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our

customers stay ahead – powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest,

sharpest vision of what’s next. Find out more at money2020.com.

Money20/20 is part of Ascential. Ascential takes the world’s leading brands to the heart of what’s next for their

industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global

customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors.

Ascential is part of the Informa Group.

Why Choose Us?

Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve

ever made.

Ascential is a people-powered company, and we’re committed to supporting diversity, equity and inclusion. We

publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to

Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices

and early talent programmes help us to bring curious, passionate people from every walk of life into our team.

We’re committed to ensuring that the impact of our business on our environment - and the communities we

operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been.

We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that

help rather than hinder our planet.

Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place

when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give

back through Volunteer Days and our charity partnership with Media Trust.

We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible

for you, let’s talk. Flexible work conversations are actively encouraged here.

Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can

tailor to your needs. Some of these include:

● 20 days of holiday per year

● Private Medical Insurance & Life Assurance

● CPF, helping you set aside funds to build a strong foundation for retirement.

● Access to either our commission, bonus or profit share schemes, dependent on the role

● Employee assistance programme

● Volunteering opportunities

● Option to opt into the Ascential Shares Scheme

● Learning and development opportunities, to encourage and empower everyone to grow

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any

reasonable adjustments that would make you more comfortable during the process, please let us know so that we

can do our best to support you.

If we inspire you, why not join and inspire us? Find out more

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Assistant / Manager (Service Operation & Quality), Facilities Management

Broad Function

The Assistant/Manager shall report to the FM HOD.

Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.

Responsibilities

Contract Administration & Management:

• Lead contract discussions and monitor milestones

• Review and address contractual issues

• Manage Service Level Agreements (SLAs) for service providers

• Oversee existing service and maintenance contracts

• Assist in strategy formulation for contract administration

• Collaborate with various departments on service contract development

• Expected to work with WH ALPS, finance, legal and etc department on developing of

service contracts.

Cost Control and Procurement:

• Manage FM expenditure

• Support FM procurement with ALPS

• Assist with FM OPEX & CAPEX budgets

• Oversee utilities management

• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies

• Oversee FM QA activities and documentation

• Investigate non-conformances and review corrective actions

• Represent FM in Internal Quality Audits

• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy,

House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset,

licensing & certification records. Expected to work with along FM system lead to update

documentation, where applicable.

• FM rep for Workplace Safety & Health Champion and Business Continuity Planning

• Assist HOD is organising and managing FM training roadmap.

• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 4-5 years of related working experience or (Diploma with at least 7 years) in similar

portfolio for Assistant Manager role.

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 6-8 years of related working experience or (Diploma with at least 10 years) in

similar portfolio for Manager role.

• Prior working experience in healthcare setting will be an advantage.

• Prior experience in management of service provider contracts will be an advantage.

• Familiar and experience with public sector procurement governance and processes.

• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Head of Data Analytics & Operations

Affle is a global technology company with a proprietary consumer intelligence platform that drives consumer engagement, acquisition, and transactions through targeted Mobile Advertising. We are looking for a strategic and results-driven Head of Data Analytics & Operations to lead our YouAppi platform’s data analysis, operations, and business intelligence initiatives. This key leadership role will be responsible for optimizing global operations, improving workflows, enhancing team collaboration, and leveraging data to inform critical business decisions. The role will involve close collaboration with senior leadership across both the EU and APAC regions.

Key Responsibilities:

1. Operational Strategy & Execution

• Partner with the COO and SVP of Product Performance to design and implement operational workflows, streamline business processes, and improve performance across global and regional operations.
• Work alongside the VP of Operations to ensure alignment of operational workflows across the APAC region, optimizing efficiency and aligning regional priorities with company goals.
• Develop and execute strategies to enhance operational efficiency, resource allocation, and project delivery through data-driven insights.
• Continuously refine operational processes to ensure they are scalable, efficient, and aligned with both global and regional objectives.

2. Strategic Data Analysis & Business Intelligence

• Lead the creation and execution of strategic data analysis initiatives, providing actionable insights to optimize operations, programmatic campaign management, and product delivery.
• Drive the adoption of business intelligence tools and processes to enhance decision-making across the organization.
• Deliver regular reports and dashboards on key performance indicators (KPIs), guiding operational and strategic decisions for senior leadership.
• Collaborate with product and analytics teams to stay on top of market trends, competitive performance, and industry innovations.

3. Team Management & Leadership

• Lead and mentor a diverse, cross-functional team of operations and analytics professionals, fostering a culture of collaboration, innovation, and accountability.
• Ensure team members in both Europe and APAC are aligned with the company’s strategic objectives and have access to the tools, training, and resources they need to succeed.
• Oversee talent development and performance management, ensuring high-performing, engaged teams.
• Promote continuous learning and professional growth within the team, encouraging cross-regional collaboration.

4. Cross-Functional Collaboration

• Work closely with senior management to implement global operational workflows, ensuring consistent practices and standards across all regions.
• Collaborate with teams globally to implement and synchronize operational workflows, ensuring seamless communication and effective coordination across regions.
• Develop strategies to improve communication between global offices, ensuring alignment of goals and transparency in operations.

5. Continuous Improvement & Innovation

• Foster a culture of continuous improvement by optimizing workflows, increasing productivity, and enhancing the client experience.
• Identify and implement new tools, processes, and technologies that can improve both global and regional performance.
• Regularly assess operational efficiency and client satisfaction metrics, proposing data-driven strategies for improvement based on insights and feedback.

Affe International Pte Ltd (“Affle”) has a Data Protection Policy for Job Applicants (Singapore) that sets out the basis upon which Affle may collect, use, disclose or otherwise process your personal data in accordance with the Personal Data Protection Act (“PDPA”). To find out more, read our updated privacy policy

By submitting your Job Application, you are granting your consent to the processing of that information in accordance with Affle Data Protection Policy.

Affe International Pte Ltd (“Affle”) has a Data Protection Policy for Job Applicants (Singapore) that sets out the basis upon which Affle may collect, use, disclose or otherwise process your personal data in accordance with the Personal Data Protection Act (“PDPA”). To find out more, read our updated privacy policy

By submitting your Job Application, you are granting your consent to the processing of that information in accordance with Affle Data Protection Policy.

Experience: 5 to 8 years

Roles & Responsibilities

Responsibilities

· Drive and Manage analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.

· Participate in projects for the implementation and development of the ERP system.

· Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.

· Formalise the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.

· Supporting Proof of Concepts (PoC) delivery and pilot design.

· Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product.

· Preparing resellers on the technical aspects of selling solutions practices and procedures.

· Preparing Professional Services for efficient installations – professionally managing.

· Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.

· Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.

· Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

· Bachelor’s degree or master’s degree

· Minimum 5 years of experience in sales and presales especially on the Software development ERP Projects and Finance system.

· Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

· Implementation experience in ERP Procurement Cloud, Accounts Payable, Invoice Scanning & Matching, Expenses, Tax, Subledger accounting, Approvals Management, data schemas to assist with migration of data from legacy systems and standard / non-standard approach to integration related to finance modules and enabling and reporting from finance modules using standard OTBI functionality

· Experience with Oracle Integrations Cloud (OIC) including Visual Basic Cloud Service, Process Cloud Service, Integration using Oracle Fusion SOAP Services and REST APIs

· Experience in building custom Cloud applications/extensions using Visual Builder Cloud, APEX

· Experience in building OTBI Reports, Analytics, Dashboards, BIP reports, ESS Jobs and Oracle Analytics Cloud

· Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

About CapBridge

CapBridge, a member of FOMO Group, is a leading digital investment platform headquartered in Singapore. As a Capital Markets Services licensee, CapBridge is regulated by the Monetary Authority of Singapore (MAS) to deal in capital markets products, including securities and collective investment schemes, and to provide custodial services. It is also an exempt financial adviser licensed to issue or promulgate analyses and reports on investment products.

CapBridge enables HNWIs and institutional clients to invest in traditional and digital assets via its one-stop digital investment platform, providing highly curated, top-quality, and institutional-grade opportunities to meet clients' diverse asset allocation needs. Through CapBridge's associated company, FOMO Pay Pte Ltd, a regulated MAS Payment Services Act (PSA) Digital Payment Token (DPT) entity, qualified clients can also invest into CapBridge curated products using DPTs, providing a seamless bridge between Traditional Finance (TradFi) and Web3 Finance.

We are currently looking for a Business Operations Executive to join our team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Assist Business Development, Custody Operations and CapBridge Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities :

• Perform banking services and attend to clients’ inquiries
• Prepare KYC reports and other periodic reports
• Review and assist in risk attribute assessments
• Assist in dealing with client’s trade orders and cross check for other CSM’s trade orders
• Support Team Head in management duties

Job Requirements :

• Minimum a Bachelor’s Degree in Business Administration/Banking and Finance or any relevant discipline
• 5-8 years’ experience in financial industry
• Good knowledge of relevant financial products
• CACS, CFA preferred
• Effectively bilingual in English and Mandarin as the role requires communication with Chinese speaking colleagues in Hong Kong and Taiwan

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

• Respond to all calls in a professional manner, route calls, take messages, and provide information to customers.
• Welcome all visitors and ensure that all security procedures are upheld.
• Oversees the smooth operation of the centre's administrative functions.

Requirements:

• GCE A Level and above
• At least 2 years of relevant working experience
• Strong analytical skills, integrity, the ability to multitask, and excellent interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Important

• Need to work in shifts, on weekends and PHs
• Shift/Work schedule – 44 hours per week. 5.5 days
• No shift allowance, but we have PH allowance which is $100 for every PH that candidate is scheduled to work.
• Candidate is expected to work on rotating shift. We have a few shift timing (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm)

EA Number: 11C4879

• 'O' level / Diploma
• Able to work weekdays and weekends
• Handle walk in and phone enquiries about dance programs
• To oversee and run the operations of the studio ( eg. taking attendence, collection of fees, classes planning, etc.)
• Knowledge of Microsoft Word and Excel