AML Compliance Function

· Primary responsibility of the AML related frameworks of the Branch

· Authorisation to accord requisite and relevant approvals for customer on-boarding, ongoing due diligence and transaction level approvals as material risk personnel (MRP) by delegation

· Performance of Compliance reviews and testing on various AML/CFT activities

· Reviewing of Policy, Manual, Product And Process notes relevant to AML/CFT

· Follow-up with business and/or operations group on outstanding Audit/Compliance testing issues

· Involve the AML relevant systems UAT, enhancements and annual review

· Prepare EWRA exercise and methodology review

· Oversight on compliance related outsourced activities to Head Office, Compliance team as MRP

· Conduct periodic AML/CFT training within branch

Regulatory Compliance (Non AML)

· Conduct gap and impact analysis and assistance to implementation of new regulations and regulatory requirements

· Submission of the above review to head office and for internal update is to be done in a timely manner

· Handle follow up on the implementation of recommendations by various departments from Regulatory Inspection or reviews, Statutory audits, Independent Audit, Internal Audit

· Review of credit proposals from compliance perspective for all new and existing credit relationship of corporate banking Group

· Pre-trade clearance and submission of statement under the Personal Account Dealing framework of the Bank and carrying out periodic compliance review and testing. Review of Personal Account Dealing framework from time to time.

· Performance of compliance reviews and testing on various activities as per approved testing plan in BA, SFA and FAA

· Performance branch wise Compliance risk assessment

· Reviewing of Policy, Manual, Product and Process notes from regulatory compliance respective.

· Communication with the regulator under the delegation as MRP

· To undertake projects and assignments from time to time as directed by the HOD (e.g. CRAFT yearly audit, Independent audit, external audit, supervisory visits.)

· Organize and conduct periodic compliance trainings (e.g. fair dealing with customers, personal account dealing, SFA/FAA, individual accountability etc.)

Reporting

· Lead a team and prepare of reports (e.g.: monthly compliance report, Singapore Compliance and Audit Committee report/presentation and quarterly compliance certification) for onward submission to HO.

· Preparation and submission regular regulatory reports/survey under compliance team to the regulators

· Ad hoc projects given by department head

Back-up Role-Bank’s Data Protection Officer

· Contribution to the development and implementation of data protection policies and procedures in compliance with the applicable laws and regulations to keep them updated.

· To advise business groups and other support/control groups for compliance of the data protection policy and conduct required trainings

· Identification and mitigation of data protection risks in relation to technology, outsourcing, marketing programmes.

· Be the nominated data protection officer of the Bank, coordination with the governmental and regulatory authorities in relation to the activities under the data protection laws and regulations as well as handling and leading on the resolution of complaints from the public and staff in relation to the data protection.

· Provide the data protection trainings within branch

Requirements

· Good understanding of compliance practices, guidelines and regulations in the banking industry

· Good understanding of compliance practices in BA/ SFA/ FAA and local regulations

· Good interpersonal, written and verbal communications skills with attention to detail

· Ability to multi-task and manage work tasks with numerous stakeholders as well as deliver results within tight timelines

· AML/ CFT relevant certificates

The Company

We are an investment and asset management firm and is part of the Equalbase Group, an integrated developer and investment management firm specialising in modern industrial and logistics real estate key cities in Asia Pacific and Europe.

The position

Manager, Investment will have the opportunity to work directly with directors and senior management acquiring hands-on experience across the value creation process. They will be involved in the full cycle of investment and asset management including site acquisition, underwriting and due diligence, asset management and divestment.

Primary Duties and Responsibilities

Deal Origination

• Sourcing and evaluating of new business cases which includes but not limited to Green/brown field acquisition or development, Divestment, Asset Enhancement, Joint Venture opportunities.
• Research and understand and penetrate into new markets or product type
• Work collaboratively across departments and functions for technical and financial feasibility studies

Business Case Proposal

• Prepare and underwrite business case upon understanding of market and real estate parameters of the deal, building financial models and providing relevant supporting information to justify the case.
• Deal structuring including incorporating discussion from stakeholders like joint venture partners, banks, tax, finance and treasury.
• Recommend parameters in investments to manage risks and generate acceptable rate of return.
• Crafting teasers, investment papers for approval to stakeholders

Deal Execution

• Negotiation and discussion on contract execution
• Liaise with legal, financial, tax and technical consultants
• Oversee financial and technical due diligence.

Asset and fund performance management

• Track and monitor fund performance with regards to original business case
• Preparation and presentation of fund reports and variance analysis
• Proactively suggest asset enhancement initiatives and strategic value creation initiatives (including refinancing, divestment or operational enhancement)
• Evaluation of new pipelines in impact to portfolio

Compliance & Governance:

• Partner with various compliance authorities and stakeholders ensure that at times that the compliance & governance requirements per company and statutory requirements are always adhered to.

To succeed in this role, it is expected that you will have:

Knowledge/Experience

• Solid understanding of financial investment evaluation and capital decision making in the Industrial or logistics real estate industry
• Commercially sound – understanding and ability to identify business risks. Balance between risk and reward.
• Financial modelling, due diligence & post integration experience.
• Knowledge of Asia real estate market including properties, rents, cost structures etc.
• Good communication and analytical skills. Strong ability in business writing and ability to put together a comprehensive and well thought out business proposal/business case.
• Hands on and ability to work independently with strong negotiating, communication and interpersonal skills.
• Ability to handle time pressure, have a position in an environment of strong opposing views.
• Ability to work with individuals at various levels in the organization and in a multicultural and diverse business setting.

Technical/Professional Skills required.

• Experience with spreadsheet package (Excel, etc.)
• Capital budgeting and related analysis i.e., IRR, NPV, DCF, Yields
• Proven problem-solving ability
• Attention to detail and strong analytical skills

Qualifications

Degree in Real Estate, Engineering, Finance or Business or related field from a recognised tertiary provider will be highly regarded

(Contract role, yearly renew)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $3,500 - $4500

Job Description:

• Transfer, Sending and Funeral
• Timely prepare monthly schedule for ground staff
• Safekeep and in charge of petty cash, and vehicles matter
• Work closely with all departments
• Administer the operations team and ensuring that company policies and processes are properly conveyed to them
• Assisting the Human Resources Team in the employment of talents
• Other ad-hoc duties assigned

Job Requirement:

• Minimum 2-4 years of assistant operation manager experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

VP OF OPERATIONS (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced VP for Operations at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The VP of Operations will be responsible for ensuring the organization runs efficiently, on schedule, and with integrity. You will take charge of aligning strategy with execution, keeping the team on target and on time, and driving operational excellence across all functions. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are seeking a VP of Operations who will take full ownership of the company’s operational backbone and ensure alignment across teams. Responsibilities include, but are not limited to:

1. Strategic Operational Leadership

• Develop and execute operational strategies aligned with GyroGear’s goals, ensuring smooth, efficient, and scalable operations.
• Optimize day-to-day processes to meet timelines, mitigate risks, and ensure regulatory compliance.
• Monitor performance metrics and adjust workflows to keep operations on target and on time.

2. Building and Managing High-Performing Teams

• Hire, train, and lead a top-tier operations team, empowering them to excel in their roles.
• Foster a collaborative, results-driven environment, promoting accountability, integrity, and continuous improvement.
• Provide mentorship to team members, ensuring they grow professionally while meeting company objectives.

3. Project and Process Management

• Oversee cross-functional projects, ensuring flawless execution and alignment with overall business goals.
• Streamline workflows, standardize processes, and implement best practices for maximum efficiency.
• Monitor project milestones to guarantee deliverables remain on time and within scope.

4. Financial and Resource Management

• Manage the operational budget, ensuring cost-effectiveness while maintaining quality standards.
• Analyze data to identify trends, forecast needs, and allocate resources strategically.
• Balance operational growth with financial responsibility.

5. Supply Chain and Quality Assurance

• Oversee end-to-end supply chain operations, including procurement, inventory, and distribution.
• Build and maintain strong relationships with suppliers and key stakeholders to ensure seamless production and delivery.
• Champion unwavering quality standards, ensuring robust quality control measures and compliance with healthcare regulations.

6. Stakeholder and Executive Collaboration

• Serve as the operations advocate in executive leadership meetings, ensuring alignment with strategic goals.
• Act as a liaison between teams, ensuring clear communication and synchronization across all departments.
• Represent GyroGear’s operations function externally when engaging with partners, suppliers, and stakeholders.

QUALIFICATIONS:

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a similar field (MBA preferred).
• Minimum 10 years of experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record scaling operations in a fast-growing healthcare or technology company (engineering background preferred).
• Demonstrated ability to organize, prioritize, and lead teams to deliver results with efficiency and integrity.
• Exceptional problem-solving, decision-making, and analytical abilities to drive operational improvements.
• Strong expertise in supply chain management, quality assurance, and project execution.
• Superior communication and interpersonal skills to work effectively across internal and external stakeholders.
• Proficiency in process improvement methodologies such as Lean or Six Sigma (a plus)
• Familiarity with healthcare regulations and standards (ISO 13485, FDA, CE Mark advantageous)
• A hands-on leader with the passion and resilience to thrive in a fast-paced, dynamic environment

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

POSITION SUMMARY

Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals.Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: No supervisory experience.

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

工作职责:

1. 提供高效友好的客户支持，解答用户有关交易和平台使用的问题。
2. 带领团队协调解决复杂问题，确保客户需求得到妥善处理。
3. 为客户服务部提供培训，熟悉产品和服务，以便为客户提供更好的支持。
4. 记录和报告用户反馈，收集市场问题数据，帮助优化产品和服务。

工作要求:

1. 1年以上交易所客服经验，熟悉交易所产品。
2. 具有较强的沟通协调能力，能够协调内外部资源处理用户投诉。-具有较强的学习能力和适应能力，不断学习和了解行业最新动态，提供准确的信息。
3. 对Web 3、金融知识、区块链行业有浓厚兴趣，有相关经验者优先。
4. 具有团队合作精神，对工作充满热情，为人正直诚实，能承受工作压力。
5. 良好的英语口语和书面表达能力。

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Purpose

Looking for an experienced Hadoop admin to join the Group Data function and manage the Hadoop based big data platform.

The role will be responsible of day-to-day operations of the big data platform. This includes monitoring, system upgrade, incident troubleshoot and service restoration, security patching, deployment, capacity management, etc.

The Job

Platform Upgrade and Maintenance

· Conduct the development and implementation of upgrades, and maintenance of the data platform

· Conduct timely patches based on vulnerabilities findings

· Monitor the platform and identify any performance gaps

· Optimize the platform infrastructure to meet scalability, performance, and security requirements

Capacity Management

· Monitor the utilization of the data platform and plan for any expansion if required

Issue/Incident Management

· Troubleshoot and fix the issue based on pre-defiled SLA

· Restore the services in case of system/service downtime based on pre-defined SLA

· Provide timely update to the users on the situation

· Escalate to management based on escalation matrix

User Access Management

· Onboard and offboard users to the platform based on the approval sought

· Conduct regular review of user accounts and take necessary actions to ensure users are valid and active

· Provision user access based on the approval sought

Data Security and Privacy

· Implement robust data security measures to safeguard sensitive information within the data platform

· Ensure compliance with data privacy regulations and industry standards

Deployment

· Conduct deployment of data pipelines developed by data engineers

Process

· Ensure operational Efficiency

· Participate in the creation of standards, guidelines, and procedures related to the data platform

· Monitor the performance, efficiency and effectiveness of operational processes and identify any areas of improvements to drive process optimization and efficiency

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree in IT, Computer Science, Software Engineering, Business Analytics, and equivalent of 5+ years of experience in distributed systems like Big Data Hadoop.

· Proficiency in Hadoop: Proven experience in Hadoop technologies (Spark, HDFS, Hive, Sqoop, Airflow, Docker)

· Managing data infrastructure: Experience in monitoring of data platform infrastructure and incident handling.

· Knowledge of SQL: Experience in MariaDB or any other relational database management system.

· Experience with ETL: Experience in managing and operating enterprise ETL tools

· Programming skills: Experience in one or more programming languages such as Python, Java, or Scala, and be able to develop custom shell scripts and applications for data operation and monitoring

· Data warehousing: good understanding of data warehousing concepts, including data architecture, dimensional modelling, and ETL processes.

· Experience with DevOps: Experience in DevOps tools and environment (BitBucket, Jira, Bamboo)

· Experience in Agile Methodology

· Collaboration: Work closely with data analysts, data engineers, data scientists, and business stakeholders to understand data needs and provide solutions to complex data problems. Should have good communication and collaboration skills.

· Critical thinking: Ability to analyze and understand complex problem. Strong in User Requirements Gathering, Troubleshooting, Maintenance and Support

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow

· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards

· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback

· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory

· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance

The beauty company urgently recruitment manager• At least 3 years working experience as a beautician is preferred • A monthly salary of $8000 to $12000 • Singapore citizen or PR preferred ·

Work Address: • address Blk 442 Clementi Ave 3 #01-109

Singapore 120442 hours:10pm-8pm

Contact number:90535038

The Sales Operations Manager include pre-case coordination, new business submissions, and policy support for Sales Consultants. The role demands case management experience with HNW clients, strong organizational skills, knowledge of underwriting requirements.

YOUR NEW JOB

• Provide sales & post-sales policy support to Sales Consultants.
• Prepare highlights, quotes, and insurer illustrations for Sales Consultants’ meetings.
• Ensure compliance with internal processes and proper documentation in the CRM.
• Coordinate pre-case tasks, including medical bookings, KYC documentation, and insurer applications.
• Manage new business submissions and collaborate with Sales Consultants until policy inception.
• Oversee monthly reporting to the bank.
• Address inquiries from internal and external stakeholders promptly.
• Perform occasional ad-hoc tasks within the Sales Operations Department as assigned.

WHAT IS NEEDED FROM YOU

• Minimum 3 years of case management experience with HNW clients.
• Strong knowledge of insurers’ underwriting requirements for efficient case submissions.
• Proficient in using different software/apps to generate insurer illustrations.
• Technical expertise and functional skills to perform at a high level.
• Strong interpersonal skills for engaging with internal and external stakeholders.
• Ability to meet tight deadlines and handle multiple tasks efficiently.
• Highly organized and proactive in managing cases and daily tasks.
• Meticulous, with a strong focus on accuracy and precision.
• Adaptable to change and able to manage uncertainties effectively.
• Excellent verbal and written communication skills.
• Proficient in written & spoken Chinese for effective external communication with clients & internal stakeholders

WHAT WILL MAKE YOU STAND OUT

• Experience in the insurance broking or insurance industry.
• Knowledge of the Singapore financial services market and UHNW needs
• Experience in the Private Banking Industry

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Us

Client Solutions Team at TikTok helps nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights. Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment.

Responsibilites

Building & Managing High Performing Teams

- Tracking team progress and leaning in when coming up with solutions to support attainment

- Educating teams on brand building, media solutions, market sector and/or verticals to level up their consultative selling skills and troubleshooting

- Driving more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation

- Being willing to dive in and support with campaign management and optimization where required

- Leading by example in setting the expectations for the team, while building an open and supportive culture

- Building coaching and progression plans with team members where required

Client Success

- Oversee the performance of the key accounts business - driving day-to-day maintenance of the book of business

- Spot opportunities within the vertical for advertisers within the book of business that line up with their business and marketing goals, as well as minimizing churn and other slowdowns

- Formulate strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately growing the existing business partnership

- Aligning with Brand Partnerships teams on account plans and building actionable next steps for execution across the year and collaborate with cross-functional teams to pitch and close opportunities

- Identifying business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside Brand Partnerships Leads and Client Solutions Country Leads

- Drive and create best practices in the form of playbooks, case studies, workshop content, frameworks etc.

- Proactively lead product update discussions, educate brands and agencies on TikTok’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

Stakeholder Management

- Engaging and building relationships with senior advertisers

- Establishing collaborative partnerships internally with cross-functional teams

- In collaboration with the sales team, conduct regular business reviews and take a consultative, long-term approach to build productive relationships with advertisers

- Maintaining a birds eye view on priorities and necessities during advertiser business reviews and audits, working with the Client Solutions Managers on coming up with appropriate narratives and solutions

- Fostering and driving detailed and transparent business updates to leadership in a timely cadence

Qualifications

Minimum Qualifications

- Over 5 years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology, with 5+ years of people management experience

- High degree of autonomy and self-direction. Proven track record of building a profitable book of business

- Experience managing performance advertisers with a deep understanding of their challenges is a plus

- Strategic thinker with experience identifying and leading initiatives to drive business performance and operational efficiencies.

- Ability to gather, analyze and present data to identify insights around the state of the business and build actionable next steps to improve performance

- Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge

- Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns

Preferred Qualifications

- Solid understanding of media landscape, brand building and marketing as a whole for regional or global brands. Deep knowledge in Media & Entertainment and Tech preferred, with strong industry connections is a plus

- Creative/Brand Strategy experience is a plus

- Proactive, positive and exemplifies a growth mindset

- Highly organized, confident and self motivated individual that is equally comfortable supporting team members and communicating with senior stakeholders

- Excellent communicator and presenter, with good interpersonal skills

- Flexible team player who navigates a fast-paced and often ambiguous environment well

- Able to travel where required

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Accurately enter trades into the system and reconcile them with counterparties to ensure there are no discrepancies.
• Check trade details (like price and quantity) and confirm them with external parties. Resolve any issues quickly.
• Ensure trade bookings are accurate by reviewing the work of others and maintaining high standards of quality.
• Ensure portfolios are priced correctly and generate regular performance reports.
• Ensure trades are settled on time and accurately, working with external parties to resolve any issues.
• Work closely with traders and external parties to ensure smooth trade processing.
• Provide operational support to the investment team and help resolve any trade-related issues.

Requirements:

• At least 4 years of relevant experience (from a Private Bank or a similar setup as ours – EAM industry), in particular, working knowledge of different wealth management products and services with experience in booking/execution of transactions
• Strong in Excel, and able to pick up internal system in a fast pace
• Detail oriented & fast-learner
• Strong team player with ability to work independently

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

The Case Manager for the Youth Service plays a pivotal role in driving positive change for individuals, families, and communities facing transitional challenges. This position involves providing direct services to clients and facilitating rehabilitation and reintegration efforts.

JOIN US if you are a strong team player looking for a career in youth rehabilitation and community work.

The primary scope of this role focuses on the Reformative Training Centre (Singapore Prison Service), with opportunities to engage in community outreach programs, the Singapore Boys’ Home, and other initiatives assigned by the Head of Department.

The Case Manager will be responsible for developing and implementing intervention plans based on professional knowledge, conducting casework, and leading various community development activities.

Key Responsibilities:

· Build and maintain professional relationships with clients and their families/caregivers.

· Conduct intake assessments to identify client needs and develop tailored intervention plans.

· Manage case plans, including regular reviews, follow-ups, and accurate documentation.

· Facilitate group programs, including psycho-educational and therapeutic sessions.

· Collaborate with external agencies for effective case management.

· Supervise and mentor junior staff and interns.

· Participate in professional supervision and undertake additional duties as assigned.

Requirements

· A minimum of a graduate diploma or degree in Social Work, Counselling, Psychology, Sociology, or a related field. A diploma in the same field with strong relevant experience may be considered.

· At least two years of case management experience, with a focus on at-risk youth, is highly preferred.

· Ability to work within time-based programs to achieve desired outcomes.

· Self-motivated, able to work independently, and an effective team player.

· Excellent interpersonal and communication skills for working with youth-at-risk, young offenders, and their families.

· Skilled in case assessment, engagement, intervention planning, and prompt reporting.

· Experience designing, planning, implementing, and managing group work and programs, particularly in prison, youth centre, or residential facility settings.

· Knowledge of community trends and best practices to improve program impact.

· Preferably trained in FAST (Family and Adult Support Tool) and/or YLS/CMI (Youth Level of Service/Case Management Inventory).

· Proficiency in English; ability to converse in Mandarin and/or Malay is a plus.

· Only Singaporeans

At Pitstop Tyres, we are revolutionizing the automotive experience in Singapore. We strive to be the #1 auto store in Southeast Asia, and we're looking for talented individuals to journey with us together! Currently, we're a one-stop service traditional workshop that provides tyres, workshop & spray paint services. Our rocketship plan to expand includes much more: international merchandising, distribution, media, and much more.

If you're looking to hard launch a career in the automotive space and be part of our early team, this is the opportunity for you. You can expect exponential growth (for the company, and yourself), innovation, and limitless potential.

Role Description

This is a full-time role for a Customer Services Sales Specialist. Job responsibilities include:

• Responding to WhatsApp, Shopee, Lazada, Facebook & TikTok messages
• Selling and closing sales from the above channels
• Ensuring customer satisfaction during their interactions with us
• Once foundations are set, you will be expected to maintain a CRM software and periodically check in with our clients to keep retention rates high

This job will mostly include being on your laptop/phone for long periods. However, take note that this is NOT a work-from-home role.

Working Hours (6-Day Week)

Monday to Saturday

10am to 6pm

Qualifications

• Strong Texting Phone Etiquette skills (Use of languages, periods & emojis)
• Customer Service and Customer Experience skills
• A strong command of the English language
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Experience in the hotel, customer service, or e-commerce industry is a plus

Remuneration

• A base salary will be provided, but do note this is a commission-based role where you will be rewarded based on the number of customers closed
• We expect around 100+ messages per day, and our typical close rate is around 15%-20%

A Short Letter to our Potential New Team Member from Cordi (the millennial boss)

Hello! It's very nice to meet you. I have big dreams for the company, and I hope that you have big dreams too. We're going to be the #1 automotive shop in Southeast Asia, and we'd love for you to join us on our journey there.

As our first line of contact with our clients, great power, in that sense, comes with great responsibility. The journey will be tough, tiring, and challenging. There will be nice clients, there will be nasty clients. Both are different lessons to learn. Through this, with the right mindset, you will grow at a rate you never expected you could, and excel just as the company excels.

It's my philosophy that if my company is successful, my people are successful too. No one in my company should have to struggle, and if they take care of the company, they will be taken care of too.

I love innovating, I love improving, and I love knowing that Pitstop Tyres is growing 1% every single day. We're excited to have you onboard our little rocket ship, so reach out, and let's have a chat! We're looking forward to meeting you.

Full Time: 48h - 5/5.5/6 days

No split shifts.

Closed on PH and Sundays.

Staff meal provided

Italian cuisine, fast pased CBD Lunch crowd

cafe style restaurant, efficient good service is key.

- take order, key in order, cashiering

- barista experience a plus, not compulsory

- serve food, clear tables, set up tables for fast turnaround service

- stock taking, ordering, monthly reporting

- keeping within budget

- efficient and quality service

- fast and clean work attitude

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Key Responsibilities:

· Assist to investigate and resolve escalated inquiries or complaints related to client parcels / shipments, such as delayed, misplaced, damaged shipments and pending of documentations required.

· Coordinate with relevant departments , including operations, logistics, and warehouse, to identify and rectify the cause of issues.

· Provide solutions to resolve challenges while ensuring minimal impact on clients.

· Being the point of contact for escalated cases, ensuring to provide clear and timely updates to clients.

· Demonstrates professionalism and empathy when handling challenging situations.

· Proactively identify recurring problems and suggest process improvements to prevent future occurrences.

· Maintain accurate documentation of escalated cases, resolutions, and follow-ups.

· Work closely with relevant departments to ensure smooth consistent service delivery.

· Provide feedback and insights to improve overall customer care processes.

· Assist with any other duties or projects assigned by the reporting officer.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

Position: Baker cum Service Crew

• Salary: $2300-$3000 + Commission
• Working days & hours: 6day 10hour rotate shift
• Location: Katong (upcoming new outlet) / other outlet

Requirements:

• Training is provided for food handling and service

Job Scope:

• Sales and serving customers
• Inventory management
• Baking cakes and pastries
• Washing / cleaning dishes and premises
• Keeping premises clean
• Making pancakes (min jiang kueh)
• Any other ad hoc duties

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279