Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

A. Clouet (Singapore) is the local distribution company of Maison Denis in Singapore. Incorporated in 1979, the company’s principal activities consist of the import and distribution of Ayam Brand, Alce Nero, Duchef and several other brands in Singapore. With a strong distribution network in Singapore, you can find Ayam Brand and a wide variety of other products distributed by A. Clouet in all supermarket chains, convenience stores, e-commerce platforms, general retail outlets and foodservice channels.

We are looking for a passionate individual to join our Team. The ideal candidate should possess strong interpersonal and organizational skills.

Responsibilities

· Lead, manage, and motivate a team of merchandisers to ensure consistent execution of merchandising standards in stores.

· Train and develop the merchandising team to improve their skills and ensure the highest standards in product placement and display.

· Set clear objectives, track performance, and provide regular feedback to merchandisers.

· Conduct performance reviews and provide coaching to improve the team’s effectiveness in driving sales and brand visibility.

· Conduct regular visits to supermarket chains, ensuring that products are well-stocked, properly displayed, in line with company standards.

· Identify opportunities for improving product placement and visibility to enhance customer experience and sales.

· Work with store managers to optimize product displays, ensuring products are presented attractively and positioned to drive sales.

· Build strong relationships and leverage excellent interpersonal and negotiation skills to secure additional short to long terms display space within stores.

· Monitor sales performance in supermarkets and report key metrics to senior management, identifying trends and areas for improvement.

· Analyse sales data to assess the effectiveness of merchandising strategies and promotional activities.

· Provide feedback and actionable insights to the sales and marketing teams for the refinement of campaigns and product launches.

· Lead initiatives to improve the operational efficiency and overall performance of supermarket locations.

· Ensure timely execution of promotional campaigns and new product launches in supermarkets.

· Work closely with the marketing and sales teams to align strategies for in-store activation and visibility.

· Monitor the effectiveness of these campaigns and suggest improvements based on store visits and performance data.

· Monitor product rotation and expiration dates, ensuring compliance with quality standards

Qualifications

· 5+ years of experience in operations management, merchandising or sales within the FMCG or retail sector.

· Strong understanding of supermarket operations, including product placement, merchandising and sales analysis.

· Ability to communicate and work well with others in a team environment

· Excellent communication, negotiation, and interpersonal skills

· Strong organizational skills & able to multi-task

· Strong problem-solving and decision-making abilities.

· Good negotiation and conflict resolution skills

The candidate is expected to provide support to Fund Operations Team, that includes client services, and facilitate the projects related to operation efficiency optimization and expansion of the business.

The successful candidate will be responsible for handling daily operations of the Fund Operations team and assisting in projects led by COO office.

Fund Accounting

• Ensure accounting books and records for assigned funds, financial reports and other reports are well maintained, accurate and complete on a timely manner
• Ensure accuracy of reconciling transactions with brokers and custodians
• Monitor day to day management of fund dealing operations and liaising with transfer agencies
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts
• Undertake primary responsibility for the provision of fund services to investors
• Ensure internal/external audits are properly and efficiently carried out Custody and Settlement
• Ensure investment deployment or trades are matched and settled effectively
• Monitor daily settlement process to ensure its compliance and timeliness
• Resolve and follow up on failed trades in timely manner
• Assist to monitor the balance account movements and positions
• Capable to handle corporate actions required by the Funds accurately, timely and effectively
• Ensure accuracy of reconciling transactions with brokers and custodians
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts

Investor Services

• Manage the process of all subscriptions, redemptions, transfers and switching
• Monitor and ensure the KYC and AML identification are properly done and completed
• Ensure client enquires/complaints including institutional clients, distributors and professional investors etc. and internal departments’ requests are properly handled

Others

• Provide overall support in both internal and external audit
• Attending client meetings to provide support on legal and compliance matters
• Cooperate with other teams and team members to ensure timely resolution of requests
• Explores opportunities to value add and updates job knowledge by participating in educational opportunities and reading professional conference
• Carry out any other duties and responsibility given by Management

Additional Requirements

• Specialise Diploma or Bachelor degree in Business Administration; Banking & Finance or Accounting
• 4-10 years of experience in regulated financial services company
• Familiar with Singapore Financial Accounting Standards (SFRS) Income Tax Act
• Familiar with MAS AML/KYC policies and procedures
• Familiar with onboarding procedures for Accredited Investors (AI)
• CFA, ACCA or CPA is a plus point
• Good knowledge of offshore vehicles, or overseas fund structure is a plus point
• Ability to communicate in Chinese, Thai, Bahasa or Korean will be a plus point
• Required to travel to support Business Development and Commercial department
• Required to start by April 2025

Remuneration and Welfare:

• One (1) work from home (WFH) day per week
• Eighteen (18) days, annual leave
• Medical and Dental claim up to S$600 per annual

Email: [email protected]

Date: 7 Jan 2025

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

VP OF OPERATIONS (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced VP for Operations at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The VP of Operations will be responsible for ensuring the organization runs efficiently, on schedule, and with integrity. You will take charge of aligning strategy with execution, keeping the team on target and on time, and driving operational excellence across all functions. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are seeking a VP of Operations who will take full ownership of the company’s operational backbone and ensure alignment across teams. Responsibilities include, but are not limited to:

1. Strategic Operational Leadership

• Develop and execute operational strategies aligned with GyroGear’s goals, ensuring smooth, efficient, and scalable operations.
• Optimize day-to-day processes to meet timelines, mitigate risks, and ensure regulatory compliance.
• Monitor performance metrics and adjust workflows to keep operations on target and on time.

2. Building and Managing High-Performing Teams

• Hire, train, and lead a top-tier operations team, empowering them to excel in their roles.
• Foster a collaborative, results-driven environment, promoting accountability, integrity, and continuous improvement.
• Provide mentorship to team members, ensuring they grow professionally while meeting company objectives.

3. Project and Process Management

• Oversee cross-functional projects, ensuring flawless execution and alignment with overall business goals.
• Streamline workflows, standardize processes, and implement best practices for maximum efficiency.
• Monitor project milestones to guarantee deliverables remain on time and within scope.

4. Financial and Resource Management

• Manage the operational budget, ensuring cost-effectiveness while maintaining quality standards.
• Analyze data to identify trends, forecast needs, and allocate resources strategically.
• Balance operational growth with financial responsibility.

5. Supply Chain and Quality Assurance

• Oversee end-to-end supply chain operations, including procurement, inventory, and distribution.
• Build and maintain strong relationships with suppliers and key stakeholders to ensure seamless production and delivery.
• Champion unwavering quality standards, ensuring robust quality control measures and compliance with healthcare regulations.

6. Stakeholder and Executive Collaboration

• Serve as the operations advocate in executive leadership meetings, ensuring alignment with strategic goals.
• Act as a liaison between teams, ensuring clear communication and synchronization across all departments.
• Represent GyroGear’s operations function externally when engaging with partners, suppliers, and stakeholders.

QUALIFICATIONS:

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a similar field (MBA preferred).
• Minimum 10 years of experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record scaling operations in a fast-growing healthcare or technology company (engineering background preferred).
• Demonstrated ability to organize, prioritize, and lead teams to deliver results with efficiency and integrity.
• Exceptional problem-solving, decision-making, and analytical abilities to drive operational improvements.
• Strong expertise in supply chain management, quality assurance, and project execution.
• Superior communication and interpersonal skills to work effectively across internal and external stakeholders.
• Proficiency in process improvement methodologies such as Lean or Six Sigma (a plus)
• Familiarity with healthcare regulations and standards (ISO 13485, FDA, CE Mark advantageous)
• A hands-on leader with the passion and resilience to thrive in a fast-paced, dynamic environment

Responsibilities:

• Responsible for a full spectrum of shipping operations and documentation in commodities trading;

• Handle shipment coordination with suppliers, buyers, ship-brokers, ship owners/agents, surveyors, insurance companies, etc., to ensure smooth loading and delivery;

• Handle full set of shipping documents including liaison with banks on letters of credit negotiations and collection documentation;

• Ensure coverage of marine cargo insurances & charterer’s liabilities for all shipments.

• Follow up on shipping claims and demurrages.

• Maintaining working relationships with the internal / external shipping departments of shippers, receivers and shipbrokers

• Any other duties and responsibilities that may be assigned from time to time

Requirements:

• Diploma holder / Degree holder (Fresh graduate will be considered)

• Minimum 1 – 3 years of relevant working experience, preferably from a commodity trading environment or bills department in a bank

• Familiar with dry bulk shipping, international trade and shipping operations

• Meticulous and independent in work

• Diligent and able to perform under pressure in a fast-paced working environment

• Proactive mindset

• Excellent written and verbal communication skills

• Able to travel overseas at short notice

• Proficiency in English (other languages would be an added advantage)

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers an exciting opportunity to provide collateral management support for Global Markets business, mitigating counterparty credit risk from transactions with clients and counterparties based in APAC.

The successful candidate will have the chance to work with a range of products including Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing.

• Opportunity to work with a diverse range of financial products
• Key role in mitigating counterparty credit risk
• Chance to build strong relationships with clients and internal business partners

What you'll do:

As a Collateral Operations Analyst, your primary responsibility will be to both issue and fulfill margin calls in a timely manner, ensuring the bank is correctly collateralised at all times. You will also assist clients with their enquiries while escalating any issues impairing the ability to ensure accurate collateralisation to key stakeholders. Your role will involve handling complex margin disputes and issue resolutions, making it an exciting opportunity for those looking for a challenging yet rewarding career.

• Monitor and ensure margin settlements
• Process and settle cash and non-cash collaterals accurately and promptly
• Monitor clients’ and affiliates exposure and process margin calls before settlement cut-off
• Liaise with clients and internal business partners to resolve issues
• Identify anomalies and ensure complete and timely issue resolution
• Perform management reporting
• Participate in technology enhancement initiatives and projects
• Maintain strong relationships with clients and internal business partners
• Handle regulatory and audit requests

What you bring:

The ideal candidate for the Collateral Operations Analyst position brings strong experience in areas such as Exchange Traded Derivatives, Fixed Income, OTC Derivatives, or Prime Financing. Prior experience in Collateral Management would be advantageous. You are known for your strong communication skills, risk and control mindset, as well as your ability to work independently. Your experience in institutional client service coupled with your ability to handle regulatory and audit requests makes you a strong contender for this role.

• Strong experience in one or more of the following areas: Exchange Traded Derivatives, Fixed Income, OTC Derivatives and Prime Financing
• Prior experience in Collateral Management is an advantage
• Strong communication skills, risk and control mindset
• Independent and motivated to excel
• Experience in institutional client service
• Experience in handling regulatory and audit requests
• Experience in handling complex margin dispute and issue resolution

What sets this company apart:

Our client is a global leader in the financial industry, offering a wide range of services across multiple sectors. They are committed to fostering an inclusive environment where employees can grow professionally while maintaining work-life balance. They are known for their supportive leadership and commitment to employee development, making it an ideal place to advance your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Our client is a globally recognised investment firm with offices in key financial hubs around the world. They are seeking an Investment Operations Analyst to join their team in Singapore.

This role offers an exciting opportunity to work within a dynamic and fast-paced environment, focusing on foreign exchange markets and employing systematic investment programs based on fundamental macroeconomic and financial factors.

• Opportunity to work in a global investment firm
• Focus on foreign exchange markets and systematic investment programs
• Fast-paced, team-oriented environment

What you'll do:

As an Investment Operations Analyst, you will be expected to demonstrate your understanding of various financial markets including foreign exchange, commodities, equities, and fixed income. You will also be responsible for managing derivatives risk and conducting daily reconciliations. Your role will involve using software such as Microsoft Office and Adobe Illustrator for investor analysis and communication. Additionally, you will maintain daily transaction blotters and ensure all trades are settled promptly.

• Demonstrate understanding of foreign exchange cash, futures, and OTC forwards pricing
• Demonstrate understanding of commodity, equity, and fixed income markets and pricing
• Demonstrate understanding of fund administration and fund accounting
• Well versed in post trade execution and reconciliations
• Gain experience with daily reconciliations/collateral management procedures with multiple counterparties on a global basis
• Develop proficiency with software used for investor analysis and communication: Microsoft Office, Adobe Illustrator
• Maintain and create daily transaction blotter and ensure all trades are settled in a timely manner

What you bring:

The ideal candidate for the Investment Operations Analyst role will have a degree in accounting, business administration, statistics or quantitative methods. You should possess strong analytical skills along with exceptional interpersonal abilities. Your excellent oral communication skills will be crucial in this fast-paced environment. We value candidates who are reliable, highly organised and detail-oriented. The ability to work independently to complete assignments in a timely manner is also essential.

• Education: B.A. or B.S. in accounting, business administration, statistics, or quantitative methods
• Strong analytical, interpersonal, and problem-solving skills
• Exceptional oral communication and excellent teamwork skills
• Ability to work well in a fast-paced, team-oriented environment across time zones
• Reliable, highly organized, and detail-oriented nature
• Ability to work independently to complete assignments in a timely manner

What sets this company apart:

Our client is a leading player in the global investment landscape with a strong presence across major financial hubs worldwide. Their flagship product focuses on the foreign exchange markets employing a systematic investment program based on fundamental macroeconomic and financial factors. They offer an inclusive work culture that values teamwork and commitment to departmental goals.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

We are seeking a skilled and detail-oriented professional to join our team as an Investment Operations Analyst. The ideal candidate will execute strategies, monitor portfolios, and provide critical support across multiple financial markets and instruments. This role offers a dynamic opportunity to collaborate with cross-functional teams, manage portfolio activities, and contribute to the firm’s overall investment success.

Job duties

1. Execute strategies across diverse financial instruments, including equities, bonds, funds, FX, and derivatives, by leveraging execution platforms and negotiation with counterparties.

2. Proactively monitor trading tools and alerts to identify and execute new trade opportunities.

3. Provide insights to trading management on market liquidity, trade structures, sizing, and counterparty relationships.

4. Oversee and manage portfolio positions, limits, and margin requirements, ensuring compliance with investment guidelines.

5. Assist in portfolio rebalancing, cash management, P&L analysis, and price monitoring.

6. Respond to Portfolio Manager and client requests for investment-related and portfolio performance reports.

7. Maintain and update investment guidelines for assigned portfolios to ensure alignment with strategic objectives.

8. Prepare and deliver regular reports and presentation materials for client reporting and marketing initiatives.

9. Collaborate with cross-functional teams to design, test, and deploy system enhancements and technology solutions.

10. Document operational processes and monitor the effectiveness of implemented changes to ensure continuous improvement.

Requirements

1. Bachelor’s degree in Accounting, Finance, Economics, or a related field.

2. 2-3 years of experience in the financial industry, preferably within banks or multi/single-family offices. Candidates with an accounting background or those pursuing CFA certification will also be considered.

3. Strong knowledge and interest in equities, bonds, and investment products are advantageous.

4. Advanced proficiency in Microsoft Excel; familiarity with Bloomberg terminal and formulas is a plus.

5. Candidates holding an existing MAS license are preferred.

6. Completion of CACS Paper 1 & 2 is required.

7. Proficiency in both English and Mandarin is essential for effective communication with clients and colleagues in China, Taiwan, and Hong Kong.

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Assist in order management, ensuring customer orders are processed smoothly and accurately.

Maintain a pristine and aesthetically pleasing storefront.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

About CapBridge

CapBridge, a member of FOMO Group, is a leading digital investment platform headquartered in Singapore. As a Capital Markets Services licensee, CapBridge is regulated by the Monetary Authority of Singapore (MAS) to deal in capital markets products, including securities and collective investment schemes, and to provide custodial services. It is also an exempt financial adviser licensed to issue or promulgate analyses and reports on investment products.

CapBridge enables HNWIs and institutional clients to invest in traditional and digital assets via its one-stop digital investment platform, providing highly curated, top-quality, and institutional-grade opportunities to meet clients' diverse asset allocation needs. Through CapBridge's associated company, FOMO Pay Pte Ltd, a regulated MAS Payment Services Act (PSA) Digital Payment Token (DPT) entity, qualified clients can also invest into CapBridge curated products using DPTs, providing a seamless bridge between Traditional Finance (TradFi) and Web3 Finance.

We are currently looking for a Business Operations Executive to join our team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Assist Business Development, Custody Operations and CapBridge Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Assist in order management, ensuring customer orders are processed smoothly and accurately.

Maintain a pristine and aesthetically pleasing storefront.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Your new company

My client is an Italian-based global food corporation.

Your new role

As the Sales & Operations Assistant, you will support the Sales & Commercial teams on sales activities, including sales reports, coordinating sales orders, managing invoicing process and maintaining good relationships with customer databases.

What you'll need to succeed

At least 1–2 years of sales or operations experience within the FMCG sector, ideally F&B industries.

What you'll get in return

Up to monthly base salary of SGD4,500 base + Bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

EA Reg Number: R1987830

EA Licence Number: 07C3924

Company Registration No: 200609504D

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Purpose

As Head of Exchange Operations, you will ensure that all trading activity complies with MAS regulations (e.g., maintaining a fair, orderly, and transparent market) and adheres to the rules and procedures of the DigiFT Exchange (“Exchange”). The Singapore-based Exchange Operations team is responsible for Exchange Operations and Helpdesk services for the Exchange.

The Head of Exchange Operations will play a critical role in the growth and development of the Exchange as a member of the management team, reporting directly to the COO.

Responsibilities

1. Team Building and Strategy: Build and lead an operations team for the Exchange, including developing policies, strategies, and budgets.
   Establish standard operating procedures for Exchange Operations, Pricing, and Helpdesk activities.
   
2. Customer Support and Onboarding: Serve as the lead point of contact for key customer accounts, providing customer support, client onboarding, and other operational services. Foster strong customer relationships and develop trusted advisory connections with key accounts.
   
3. Regulatory Compliance: Ensure the Exchange operates in compliance with MAS regulations, maintaining a “fair, orderly, and transparent” market.
   Implement and enforce Exchange rules and procedures, as well as regulatory compliance policies (Compliance Procedures). Develop and operationalize the risk management framework for trading platforms.
   
4. Incident Management and Reporting: Manage and resolve operational incidents, including conducting root cause analyses and implementing process or technology improvements. Provide regular reports to regulators and top management, supported by analytics, dashboards, and other metrics.
   
5. System and Process Optimization: Develop and monitor systems to measure exchange performance and operational risks, reporting key metrics to governance committees. Regularly review system performance to enhance the overall trading experience.
   
6. Market Surveillance: Conduct market surveillance to prevent market abuse and manipulation.
   
7. Collaboration and New Initiatives: Work with the Technology team to implement new products, regulatory requirements, and policy changes, including formalizing process flows, updating KPIs, and conducting training. Collaborate with internal teams to design and implement enhancements to systems and processes, delivering best-in-class services to the market. Partner with Business Development and Technology teams to manage and optimize the listing and delisting of digital assets.
   
8. Investigations and Governance: Investigate breaches and support Compliance and other departments in their investigations. Oversee and evaluate the performance of outsourced service providers, ensuring accountability and reporting to governance committees.
   
9. Operational Support: Provide Exchange Operations and Helpdesk services for other markets within the DigiFT group during Singapore office hours.
   
10. Business Continuity and Disaster Recovery: Oversee the Exchange’s Business Continuity and Disaster Recovery Framework, ensuring thorough planning, execution, and reporting of test exercises to governance committees.

Qualifications

• Bachelor’s degree or equivalent.
• Extensive experience in exchange operations, market surveillance, or equivalent roles.
• Strong knowledge of exchange operations, blockchain technology, securitizable assets, and security tokens.
• Excellent verbal and written communication skills in English and Mandarin.
• Strong organizational and people management skills.
• Candidates with less experience may be considered for roles within the expanding operations team.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for Senior Operations Officer to grow our business.

Responsibilities

• Ensure seamless processing of transactions for Loan products, Trade Financing products, and Supply Chain Financing products.
• Processing and managing of the payment process for loan referral fees.
• Perform first level AML check for transactions, SWIFTs name screening and raise STR when required.
• Coordinate and provide oversight of overall end-to-end Supply Chain Financing operations processes.
• Responsible for examining trade financing documents in accordance with international standards and for the loan and collection of international trade financing business.
• Responsible for the anti-money laundering and anti-terrorism (AML/CFT) compliance review in the international settlement business.
• Monitor/Control all transactions received and ensure smooth delivery and achieve performance and contribute to achieving business goal.
• Ensure prompt resolution of queries and escalations from internal and external stakeholders.
• Provide support for ad-hoc projects (Run and change) on behalf of the department in relation to Loan and Trade Financing products and to participate in UAT testing.
• Ensure Loan and Trade Operations procedures and policies are being followed and deviation escalated to Management.
• Ensure operational obligations are in compliant with Bank’s KYC policy, local and global regulatory requirements.
• Provide cross functional support within the Operations department when required.
• Work with relevant stakeholders on delivery of business performance and ensure daily adherence to service level and quality standards in end-to-end delivery of services.
• Identify opportunities and initiate suggestions for improvements.

Requirements

• Bachelor's degree in Banking, Finance or equivalent.
• Minimum 4 years of prior work experience in similar function in banking industry.
• Prior experience working in a bank’s Loan Operations unit and/or in Supply Chain Financing implementation team and ability to manage programs from implementation to execution.
• In-depth knowledge in Commercial Loan products (both bilateral and syndicated), Trade Financing products, UCP/ISP rules, URDG etc.
• Strong awareness of KYC/AML regulations and full understanding of Risks and Control requirements.
• Strong working compliance knowledge in Trade Financing Due Diligence/AML requirements.
• Strong working knowledge of applicable Trade Financing products and best practices of Trade Financing processes.
• Excellent communication skills with ability to multi-task while staying detailed oriented and having effective time management skill.
• Ability to work independently while being an effective team player, with ability to manage work under pressure.
• Candidates with Trade Finance experience will be considered favorably.
• Technological orientation with proficiency in MS Excel VBA an added advantage.

Role: Operations (Day) – FICC Ops

The selected candidate will be integrated into the Operations team at Dymon Asia, where they will engage in a variety of critical day-to-day tasks that are fundamental to the smooth operation of the fund, particularly within the Fixed Income and Foreign Exchange asset classes. The role demands a highly driven individual who possesses a proactive mindset and eagerness to learn.

Responsibilities

• Managing the entire spectrum of trade lifecycle events within FX and Fixed Income products encompassing confirmations, settlements, and various portfolio position activities like corporate actions, maturities, expiries, and fixings.
• Conducting reconciliations of trade and positional data across internal systems, broker statements, and the fund administrator's system.
• Producing reports for internal stakeholders, including the Front Office and Management.
• Providing prompt responses and resolutions to inquiries from both internal and external stakeholders.

Experience, Requirements & Skills

• Business or Finance degree preferred.
• Good knowledge in FX, Fixed Income, OTC derivatives, and other financial products.
• At least 4-7 years of direct operations experience in end-to-end trade lifecycle management in the financial services industry, preferably in a large bank or hedge fund.
• Exceptional attention to detail and robust problem-solving capabilities.
• Team player, with the ability to work independently.
• Able to navigate stringent deadlines and pressure in a fast-paced environment, with a proficiency in prioritizing tasks on short notice.
• Good verbal and written communication skills in English.
• Knowledge in Excel VBA and Python will be considered an advantage.

工作职责:

1. 提供高效友好的客户支持，解答用户有关交易和平台使用的问题。
2. 带领团队协调解决复杂问题，确保客户需求得到妥善处理。
3. 为客户服务部提供培训，熟悉产品和服务，以便为客户提供更好的支持。
4. 记录和报告用户反馈，收集市场问题数据，帮助优化产品和服务。

工作要求:

1. 1年以上交易所客服经验，熟悉交易所产品。
2. 具有较强的沟通协调能力，能够协调内外部资源处理用户投诉。-具有较强的学习能力和适应能力，不断学习和了解行业最新动态，提供准确的信息。
3. 对Web 3、金融知识、区块链行业有浓厚兴趣，有相关经验者优先。
4. 具有团队合作精神，对工作充满热情，为人正直诚实，能承受工作压力。
5. 良好的英语口语和书面表达能力。

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Controlling company costs and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Must have extensive experience in managing accounts (Xiaohongshu, TikTok, and Instagram) on self-media platforms. Familiarity with platform rules and algorithms is essential.
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Capable of assembling an efficient self-media operations team.
• Good communication skills in English and Mandarin to liaise with our China HQ team.